Instruction/ maintenance manual of the product ED-AW110N Hitachi
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1 Projector ED-AW100N/ED-A W110N User's Manual (detailed) Operating Guide Thank you for purchasing this projector . Ź%HIRUHXVLQJWKLVSURGXFWSOHDVHUHDGDOOPDQXDOVIRUWK.
1 About The Symbols V arious symbols are used in this manual, the user ’s manual and on the product itself to ensure correct usage, to prevent danger to the user and others, and to prevent property damage. The meanings of these symbols are described below .
2 Safety Precautions W ARNING Never use the projector if a problem should occur . Abnormal operations such as smoke, strange odor , no image, no sound, excessive sound, damaged casing or elements or cables, penetration of liquids or foreign matter , etc.
3 W ARNING Be cautious of High temperatures of the projector . High temperatures are generated when the lamp is lit. It could result in fire or burn. Use special caution in households where children are present. Do not touch about the lens, air fans and ventilation openings during use or immediately after use, to prevent a burn.
4 W ARNING Be careful in handling the light source lamp. The projector uses a high-pressure mercury glass lamp made of glass. The lamp can break with a loud bang, or burn out. When the bulb bursts, it is possible for shards of glass to fly into the lamp housing, and for gas containing mercury to escape from the projector ’s vent holes.
5 Safety Precautions (continued) CAUTION Be careful in moving the projector . Neglect could result in an injury or damage. • Do not move the projector during use. Before moving, disconnect the power cord and all external connections, and close the slide lens door or attach the lens cap.
6 Safety Precautions (continued) NOTE Do not give the remote control any physical impact. A physical impact could cause damage or malfunction of the remote control. • T ake care not to drop the remote control. • Do not place the projector or heavy objects on the remote control.
7 Safety Precautions (continued) NOTE About consumables. Lamp, LCD panels, polarizors and other optical components, and air filter and cooling fans have a different lifetime in each. These parts may need to be replaced after a long usage time. • This product isn’t designed for continuous use of long time.
8 • If the lamp should break (it will make a loud bang when it does), unplug the power cord from the outlet, and make sure to request a replacement lamp from your local dealer .
9 Regulatory Notices FCC Statement W arning This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
2 Contents &RQWHQWV About this manual .......... . 1 Contents . ................. 2 Projector features .......... . 3 Prepar ations ...............
3 Projector features / Prepar ations 3URMHFWRUIHDWXUHV 7KHSURMHFWRUSURYLGHVRXZLWKWKHEURDGXVHEWKHIROORZLQJIHDWXUHV 9 7KHXQLTXHOHQVDQG.
4 Par t names 3DUWQDPHV Projector /DPSFRYHU 69 ) 7KHODPSXQLWLVLQVLGH )RFXVULQJ 23 ) &RQWUROSDQHO .
5 Par t names Control panel ST ANDBY/ON EXWWRQ 18 ) INPUT EXWWRQ 20, 27 ) MENU EXWWRQ 27 ) ,WFRQVLVWVRIIRX.
6 Par t names R emote control VIDEO EXWWRQ 21 ) COMPUTER EXWWRQ 21 ) SEARCH EXWWRQ 22 ) ST ANDBY/ON EXWWRQ.
7 Setting up ,QVWDOOWKHSURMHFWRUDFFRUGLQJWRWKHHQYLURQPHQWDQGPDQQHUWKHSURMHFWRUZLOOEH XVHGLQ Ar r angement 5HIHUWRWKHLOOXVWUDWLRQVDQGWDEOHV.
8 Setting up Ź3ODFHWKHSURMHFWRULQDVWDEOHKRUL]RQWDOSRVLWLRQ,IWKH SURMHFWRUIDOOVRULVNQRFNHGRYHU LWFRXOGFDXVHLQMXUDQGRUGDPDJHWR.
9 Setting up LAN HDMI AUDIO OUT RGB OUT AUDIO OUT RGB OUT RS-232C RGB IN Y C B /P B C R /P R COMPONENT VIDEO OUT L R AUDIO OUT VIDEO OUT L R AUDIO OUT L R AUDIO OUT S-VIDEO OUT L R AUDIO IN HDMI VCR/D.
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15 Remote control 5HPRWHFRQWURO Installing the batteries 3OHDVHLQVHUWWKHEDWWHULHVLQWRWKHUHPRWHFRQWUROEHIRUHXVLQJLW,IWKHUHPRWH FRQWUROVWDUWVWRPD.
16 VIDEO DOC.CAMERA KEYSTONE ASPECT SEARCH BLANK MUTE MY BUTTON POSITION 12 ESC ENTER MENU RESET COMPUTER MY SOURCE/ AUTO MAGNIFY PAGE UP VOLUME DOWN ON OFF 㧗 FREEZE Remote control Changing the .
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71 Maintenance Lamp war ning Replacing the lamp (continued) HIGH VOL T AGE HIGH TEMPERA TURE HIGH PRESSURE Ź 7KHSURMHFWRUXVHVDKLJKSUHVVXUHPHUFXUJODVVODPS7KHODPS FD.
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73 Maintenance R eplacing the inter nal c lock batter y &RQVXPSWLRQRIWKHEDWWHUPDNHVWKHFORFNQRWWRZRUNFRUUHFWO :KHQWKHFORFN LVZURQJRULWKDV.
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77 Message Description There is no input signal. 3OHDVHFRQ¿UPWKHVLJQDOLQSXWFRQQHFWLRQDQGWKHVWDWXV RIWKHVLJQDOVRXUFH The horizontal or vertical frequency of t.
78 T r oubleshooting R e gar ding the indicator lamps :KHQRSHUDWLRQRIWKH POWER TEMP DQG LAMP LQGLFDWRUVGLIIHUVIURPXVXDO FKHFNDQGFRSHZLWKLWDFFRUGLQJWRWKHIROORZLQJWDEOH POWER TEMP LAMP Description /LJKWLQJ ,Q Orange 7 XUQHG off 7 XUQHG off The projector is in a standby state.
79 Regarding the indicator lamps (continued) POWER TEMP LAMP Description Blinking In Red or /LJKWLQJ ,Q Red Blinking In Red 7 XUQHG off The cooling fan is not operating.
80 2QOZKHQWKHSURMHFWRUFDQQRWEHWXUQHGRIIEXVXDO SURFHGXUH 19 SOHDVHSXVKWKHVKXWGRZQVZLWFKXVLQJD SLQRUVLPLODU DQGGLV.
81 T r oubleshooting Phenomena that may be easy to be mistak en for machine def ects $ERXWWKHSKHQRPHQRQFRQIXVHGZLWKDPDFKLQHGHIHFWFKHFNDQGFRSHZLWKLW DFFRUGLQJ.
82 Phenomena that may be easy to be mistaken for machine defects (continued) Phenomenon Cases not involving a machine defect Reference page 6RXQGGRHVQRW FRPHRXW The AUDIO SOURCE/SPEAKER setting is not correct. &RUUHFWOVHWWKH $8',26285&(63($.
83 Phenomenon Cases not involving a machine defect Reference page 9LGHRVFUHHQ GLVSODIUHH]HV The FREEZE function is working. 3UHVVWKH FREEZE EXWWRQWRUHVWRUHWKHVFUHHQWRQRUPDO 26 &RORUVKDYHD IDGHGRXW DSSHDUDQFHRU &RORUWRQHLV SRRU Color settings are not correctly adjusted.
84 Phenomenon Cases not involving a machine defect Reference page 7KHSLFWXUHLV GLVWRUWHGRUVKLIWHG Projector is tilted inappropriately . $GMXVWWKHSURMHFWRUVHOHYDWRUIHHW Keystone is not corrected appropriately .
85 Phenomenon Cases not involving a machine defect Reference page 6FKHGXOHG 'LVSOD,PDJH FRPPDQGGRHV QRWZRUN The lamp is turned off.
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25 3. Network Functions &RQ¿JXULQJDQGFRQWUROOLQJWKHSURMHFWRUYLDDZHEEURZVHUFRQWLQXHG Item Description Time difference &RQ¿JXUHVWKHWLPHGLI.
26 3. Network Functions &RQ¿JXULQJDQGFRQWUROOLQJWKHSURMHFWRUYLDDZHEEURZVHUFRQWLQXHG 3.1.9 Security Settings 'LVSODVDQGFRQ¿JXUHVSDVVZRUG.
27 3. Network Functions &RQ¿JXULQJDQGFRQWUROOLQJWKHSURMHFWRUYLDDZHEEURZVHUFRQWLQXHG &OLFN [Apply @EXWWRQWRVDYHWKHVHWWLQJV .
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29 3. Network Functions &RQ¿JXULQJDQGFRQWUROOLQJWKHSURMHFWRUYLDDZHEEURZVHUFRQWLQXHG Item Description Image Aspect 6HOHFWVWKHDVSHFWVHWWLQJ .
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31 3. Network Functions &RQ¿JXULQJDQGFRQWUROOLQJWKHSURMHFWRUYLDDZHEEURZVHUFRQWLQXHG Item Description Option Auto Search 7 XUQVWKHDXWRPDWLFVLJ.
32 3. Network Functions &RQ¿JXULQJDQGFRQWUROOLQJWKHSURMHFWRUYLDDZHEEURZVHUFRQWLQXHG 3.1.11 Projector Status 'LVSODVWKHFXUUHQWSURMHFWRU.
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1 ENGLISH Projector ED-AW100N/ED-A W110N User's Manual (concise) Thank you for purchasing this projector . Please read through this manual before using this product, in order to use safely and utilize well the product. WARNING Ź%HIRUHXVLQJWKLVSURGXFWEHVXUHWRUHDGDOOPDQXDOVIRUWKLV product.
2 Fir st of all Entries and gr aphical symbols explanation The following entries and graphical symbols are used for the manuals and the product as follows, for safety purpose.
3 ENGLISH R e gula tor y notices About Electro-Ma gnetic Interference In CANADA 7KLV&ODVV%GLJLWDODSSDUDWXVFRPSOLHVZLWK&DQDGLDQ,&(6 In the US, and oth.
4 About Waste Electrical and Electronic Equipment The mark is in compliance with the W aste Electrical and Electronic Equipment Directive 2002/96/EC (WEEE).
5 ENGLISH Contents of package Y our projector should come with the items shown below . Check that all the items are included. Require of your dealer immediately if any items are missing.
6 WARNING Ź,QVWDOOWKHSURMHFWRULQDVWDEOHKRUL]RQWDOSRVLWLRQ Ź 3ODFHWKHSURMHFWRULQDFRROSODFHDQGHQVXUHWKDWWKHUHLVVXI¿FLHQWYHQWLODWLRQ'RQRW place the projector where the air from an air conditioner or similar unit will blow on it directly .
7 ENGLISH Connecting your de vices %HVXUHWRUHDGWKHPDQXDOVIRUGHYLFHVEHIRUHFRQQHFWLQJWKHPWRWKHSURMHFWRU Make sure that all the devices are suitable to be connected with this product, and prepare the cables required to connect.
8 Connecting your devices (continued) T o use network functions of the projector , connect the LAN port to the computer's LAN port. 7 RXVH1(7:25.%5,'*(IXQFWLRQDOVRFRQQHFWWKH CONTROL port and an RS-232C port of the external device to communicate as a network terminal.
9 ENGLISH Using the cable co v er Utilize the cable cover as the guard and blind for the connecting parts. 1. &RQQHFWWKHVLJQDOFDEOHVWRWKHSURMHFWRU¿UVW 2.
10 Preparing for the remote contr ol Please insert the batteries into the remote control before using it. If the remote control starts to malfunction, try to replace the batteries. If you will not use the remote control for long period, remove the batteries from the remote control and store them in a safe place.
11 ENGLISH Star ting the projector )RUWKLVSURMHFWRU IROORZWKHSURFHGXUHEHORZ 7KLVSURMHFWRUQHHGVWREHWLOWHGVOLJKWODVVKRZQLQWKH¿JXUHWRSURMH.
12 T ur ning on the pow er 1. 0DNHVXUHWKDWWKHSRZHUFRUGLV¿UPO and correctly connected to the projector and the outlet. 2. Make sure that the POWER indicator is steady orange. 3. &RQ¿UPWKDWWKHUHLVQRWKLQJWKDWWKH lens door hits while opening.
13 ENGLISH Adjusting the projector's eleva tor If necessary , the elevator feet can be manually twisted to make more precise adjustments. Hold the projector when twisting the feet. CA UTION Ź'RQRWKDQGOHWKHHOHYDWRUEXWWRQVZLWKRXWKROGLQJWKH projector , since the projector may drop down.
14 VIDEO DOC.CAMERA KEYSTONE ASPECT SEARCH BLANK MUTE MY BUTTON POSITION 12 ESC ENTER MENU RESET COMPUTER MY SOURCE/ AUTO MAGNIFY PAGE UP VOLUME DOWN ON OFF 㧗 FREEZE Displaying the picture 1. Activate your signal source. T urn the signal source on, and make it send the signal to the projector .
15 ENGLISH T ur ning of f the power 1. Press the ST ANDBY/ON button on the projector or the remote control. The message “Power off?” will appear on the screen for about 5 seconds. 2. &RQ¿UPWKDWWKHUHLVQRWKLQJWKDWWKH lens door hits while closing.
16 R eplacing the lamp $ ODPSKDV¿QLWHSURGXFWOLIH8VLQJWKHODPSIRUORQJSHULRGVRIWLPHFRXOGFDXVH the pictures darker or the color tone poor . Note that each lamp has a different lifetime, and some may burst or burn out soon after you start using them.
17 ENGLISH 8. )ROORZWKHSURFHGXUHEHORZWRFORVHWKHOHQVGRRU properly . (1) Insert the power cord with the lens door opened. (2) The power indicator will light in orange, and the lens door closes automatically . Do not touch the lens door when the door is closing.
18 HIGH VOL T AGE HIGH TEMPERA TURE HIGH PRESSURE WARNING Ź The projector uses a high-pressure mercury glass lamp. The lamp can break with a loud bang, or burn out, if jolted or scratched, handled while hot, or worn over time. Note that each lamp has a different lifetime, and some may burst or burn out soon after you start using them.
19 ENGLISH 7KHDLU¿OWHUKDVWZRNLQGVRI¿OWHUVLQVLGH3OHDVHFKHFNDQGFOHDQWKHDLU¿OWHUSHULRGLFDOO :KHQWKHLQGLFDWRUVRUDPHVVDJHSURPSWVRXWRFOHDQWKHDLU¿OWHU FRPSOZLWKLWDVVRRQ as possible.
20 Caring for the mir r or and lens ,IWKHSURMHFWLRQPLUURURUOHQVLVÀDZHGVRLOHGRUIRJJHGLWFRXOGFDXVHGHWHULRUDWLRQ of display quality . Please take care of the mirror and lens, being cautious of handling.
21 ENGLISH R eplacing the inter nal c lock batter y Consumption of the battery makes the clock not to work correctly . When the clock is wrong or it has stopped, please replace the battery according to the following procedures. 1. T urn the projector off, and unplug the power cord.
22 Using the CD manual 7KHRWKHUPDQXDOVIRUWKLVSURGXFWDUHZULWWHQLQWRWKHLQFOXGHG&'520WLWOHG ³8VHU ¶V0DQXDOGHWDLOHG´%HIRUHXVLQJWKH&'520SOHDVHUHDGWKHIROORZLQJ to ensure the proper use.
23 ENGLISH 6SHFLÀFDWLRQV Item 6SHFL¿FDWLRQ Product name Liquid crystal projector Liquid Crystal Panel 1,024,000 pixels (1280 horizontal x 800 vertical) Lamp :8+% Speaker 10W Power supply AC 100-120V / 3.
24 T roubleshooting - War ranty and after-ser vice If an abnormal operation (such as smoke, strange odor or excessive sound) VKRXOGRFFXU VWRSXVLQJWKHSURMHFWRULPPHGLDWHO 2WKH.
1 Projector ED-AW100N/ED-A W110N User's Manual (detailed) Operating Guide – T echnical Resolution (H x V) H. frequency (kHz) V . frequency (Hz) Rating Signal mode 720 x 400 37.9 85.0 VESA TEXT 640 x 480 31.5 59.9 VESA VGA (60Hz) 640 x 480 37.9 72.
2 Initial set signals Initial set signals 7KH IROORZLQJ VLJQDOV DUH XVHG IRU WKH LQLWLDO VHWWLQJV 7KH VL JQDO WLPLQJ RI VRPH 3& PRGHOV PD EH.
3 A COMPUTER IN1, B COMPUTER IN2, C MONITOR OUT 'VXESLQPLQLVKULQNMDFN (1) for PC signal 9LGHRVLJQDO5*%VHSDUDWH $QDORJ9SS.
4 Connection to the por ts (continued) T o input component video signal to COMPUTER IN ports ex. 7 RLQSXWFRPSRQHQWYLGHRVLJQDOWRWKH COMPUTER IN1 or IN2 SRUWRIWKH SURMHF.
5 D S-VIDEO 0LQL',1SLQMDFN 6VWHP176&3 $/6(&$03 $/03 $/1176&3 $/+] 3LQ Signal 1 &RORU.
6 LAN HDMI Connection to the por ts (continued) F AUDIO IN1, G AUDIO IN2 VWHUHRPLQLMDFN P9 UPVNWHUPLQDWRU AUDIO IN3 H R, I L 5&$ MDFN[.
7 LAN HDMI Connection to the por ts (continued) L CONTROL 'VXESLQSOXJ $ERXWWKHGHWDLOVRI56&FRPPXQLFDWLRQ SOHDVHUHIHUWRWKHIROORZL.
8 PJLink command 3-/LQNFRPPDQG &RPPDQGV &RQWURO'HVFULSWLRQ 3DUDPHWHURU5HVSRQVH 32:5 3RZHU&RQWRURO 0 = Standby 3RZHU2Q 32:5" 3RZHU6WDWXVLQTXLU.
9 PJLink command (continued) &RPPDQGV &RQWURO'HVFULSWLRQ 3DUDPHWHURU5HVSRQVH /$03" /DPS6WDWXVLQTXLU VWQXPEHUGLJLWVWR/DPS7 LPH.
10 RS-232C Communication 56&&RPPXQLFDWLRQ :KHQWKHSURMHFWRUFRQQHFWVWRWKHFRPSXWHUE56&FRPPXQLFDWLRQWKH SURMHFWRUFDQEHFR.
11 RS-232C Communication (continued) Communicaion settings 1. Protocol ESV1 2. Command format KVKRZVKH[DGHFLPDO %WH1XPEHU 01 2 3 4 5 6 789 1 0 1 1 1 2 &.
12 RS-232C Communication (continued) NO TE 2SHUDWLRQ FDQQRW EH JXDUDQWHHG ZKHQ WKH SURMHFWRU UHFHLYHV DQ XQGH¿QHGFRPPDQGRUGDWD 3URYLGH DQ LQ.
13 &RPPDQG&RQWUROYLDWKH1HWZRUN :KHQWKHSURMHFWRUFRQQHFWVQHWZRUNWKHSURMHFWRUFDQEHFRQWUROOHGZLWK56 &FRPPDQGVIURPWKHFRPS.
14 Communicaion P or t 7KHIROORZLQJWZRSRUWVDUHDVVLJQHGIRUWKHFRPPDQGFRQWURO 7&3 7&3 &RQ¿JXUHWKHIROORZLQJLWHPVIRUP.
15 Command Control via the Networ k (continued) Command control settings [TCP #23] 1. Command for mat 6DPHDV56&FRPPXQLFDWLRQUHIHUWR56&&RPPXQLFDWRQFRPPDQGIRUPDW 2.
16 2. R esponse code / Er r or code KVKRZVKH[DGHFLPDO 7KH FRQQHFWLRQ ,' LV DWWDFKHG IRU WKH 7&3V UHVSRQVH HUURU FRGHV DUH.
17 7KLVSURMHFWRULVHTXLSSHGZLWK1(7:25.%5,'*(IXQFWLRQ :KHQ WKH SURMHFWRU FRQQHFWV WR WKH FRPSXWHU E /$1 FRPPXQLFDWRQ DQ H[WHUQDO GHYLF.
18 Communication settings )RUFRPPXQLFDWLRQVHWWLQJXVHWKH237,216(59,&(&20081,&$ 7,21 PHQXҜ OPTION menu - SERVICE - COMMUNICA TION in the .
19 Names Operation T ype Header Command Data CRC Action Type Setting Code Power Set OFF BE EF 03 06 00 2A D3 01 00 00 60 00 00 ON BE EF 03 06 00 BA D2 01 00 00 60 01 00 Get BE EF 03 06 00 19 D3 02 00 .
20 Names Operation T ype Header Command Data CRC Action Type Setting Code GAMMA Set #1 DEF AUL T BE EF 03 06 00 07 E9 01 00 A1 30 20 00 #2 DEF AUL T BE EF 03 06 00 97 E8 01 00 A1 30 21 00 #3 DEF AUL T.
21 Names Operation T ype Header Command Data CRC Action Type Setting Code User Gamma Point 8 Get BE EF 03 06 00 7C FF 02 00 97 30 00 00 Increment BE EF 03 06 00 1A FF 04 00 97 30 00 00 Decrement BE EF.
22 Names Operation T ype Header Command Data CRC Action Type Setting Code COLOR Get BE EF 03 06 00 B5 72 02 00 02 22 00 00 Increment BE EF 03 06 00 D3 72 04 00 02 22 00 00 Decrement BE EF 03 06 00 02 .
23 Names Operation T ype Header Command Data CRC Action Type Setting Code H SIZE Get BE EF 03 06 00 B5 82 02 00 02 21 00 00 Increment BE EF 03 06 00 D3 82 04 00 02 21 00 00 Decrement BE EF 03 06 00 02.
24 FRQWLQXHGRQQH[WSDJH Names Operation T ype Header Command Data CRC Action Type Setting Code FRAME LOCK – COMPUTER IN1 Set OFF BE EF 03 06 00 3B C2 01 00 50 30 00 00 ON BE EF 03 06 0.
25 FRQWLQXHGRQQH[WSDJH Names Operation T ype Header Command Data CRC Action Type Setting Code VOLUME - COMPUTER IN2 Get BE EF 03 06 00 FD CD 02 00 64 20 00 00 Increment BE EF 03 06 00 9.
26 FRQWLQXHGRQQH[WSDJH Names Operation T ype Header Command Data CRC Action Type Setting Code AUDIO OUT ST ANDBY Set OFF BE EF 03 06 00 EA DE 01 00 3F 20 00 00 AUDIO1 BE EF 03 06 00 7A .
27 FRQWLQXHGRQQH[WSDJH Names Operation T ype Header Command Data CRC Action Type Setting Code MENU POSITION V Get BE EF 03 06 00 40 D7 02 00 16 30 00 00 Increment BE EF 03 06 00 26 D7 0.
28 Names Operation T ype Header Command Data CRC Action Type Setting Code AUTO POWER OFF Get BE EF 03 06 00 08 86 02 00 10 31 00 00 Increment BE EF 03 06 00 6E 86 04 00 10 31 00 00 Decrement BE EF 03 .
29 Names Operation T ype Header Command Data CRC Action Type Setting Code REMOTE FREQ. NORMAL Set Disable BE EF 03 06 00 FF 3D 01 00 30 26 00 00 Enable BE EF 03 06 00 6F 3C 01 00 30 26 01 00 Get BE EF 03 06 00 CC 3D 02 00 30 26 00 00 REMOTE FREQ.
Hitachi Consumer Electronics Co. Ltd., Shin-Otemachi Bldg 5f, 2-1, Otemachi 2-Chome, Chiyoda-Ku, Tokyo 100-0004 Japan HITACHI EUROPE LTD. HITACHI EUROPE S.
An important point after buying a device Hitachi ED-AW110N (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Hitachi ED-AW110N yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Hitachi ED-AW110N - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Hitachi ED-AW110N you will learn all the available features of the product, as well as information on its operation. The information that you get Hitachi ED-AW110N will certainly help you make a decision on the purchase.
If you already are a holder of Hitachi ED-AW110N, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Hitachi ED-AW110N.
However, one of the most important roles played by the user manual is to help in solving problems with Hitachi ED-AW110N. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Hitachi ED-AW110N along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center