Instruction/ maintenance manual of the product HT704 Grandstream Networks
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HT70X USER MANUAL Grandstream Networks, Inc. HT701/ HT702/HT704 Analog Telephone Adaptor HT701 HT702 HT704.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 2 of 52 HT70X USER MANUAL INDEX GNU GPL INFORMATION .......................................................................... 5 CHANGE LOG ...............................................................
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 3 of 52 IMPORTANT SETTINGS ..................................................................................................................... 25 NAT Settin gs .........................................
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 4 of 52 T ABLE OF F IGURES HT70X USER MANUAL FIGURE 1: CONNECTING THE HT 70X .................................................................................................... 10 FIGURE 2: HT70X CONNECTIO N DIAGRAM .
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 5 of 52 GNU GPL INFORMATION HT70X firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 6 of 52 CHANGE LOG This section documents significant changes from previous versions of HT70X user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 7 of 52 WELCOME Thank you for purchasing Gra ndstream’s HT70X, the affordable, feature rich Analog Telephone Adaptor. Grandstream HandyTone70X is a new addition to the popu lar HandyTone ATA product family.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 8 of 52 This document contains links to H T70X GUI Interfaces. P lease download these examples fo r your reference here: http://www.grandstream.com/ products/ht_series/ht701/docum ents/ht70x_gui.zip This document is subject to change without notice.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 9 of 52 CONNECT YOUR HT 70X Connecting the HT70X is easy. Before you begin, pl ease verify the contents of the HT70X package.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 10 of 52 HT702 HT704 FIGURE 1 : DIAGRAM OF HT70X TABLE 1 : DEFINITIONS OF T HE HT70X CONNECTORS DC 12V Power adapter connection Internet Port (RJ-45) Connect to the internal LAN network. (HT701 Only) LAN Port (RJ- 45) Connect to the internal LAN network.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 11 of 52 PHONE LED Indicate status of the respective FXS Ports-PHONE on the back panel Unregistered – OFF Registered and Available – ON (Solid Green.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 12 of 52 LED- 13 Receiver off hook test fail. One or more phones are off hook on phone line during test. Phone 0.25sec ON/ 0.25sec OFF LED- 14 REN test failed – high REN detected . Too many parallel phones connected to phone line X Phone 0.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 13 of 52 HT70X FEATRUES The HT70X is a full feature voice and fax-over IP device that offers a high-level of integration including a 10M/100Mbps network port and one FXS telephone port, market-leading sound quality, rich functionalities, and a compact and lightweight design.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 14 of 52 synchronization), AGC (automatic gain control), Status output, Decoder controlling via voice packet header DHCP Server/Client Yes, DHCP Client only Telnet Server Yes Fax over Ip T.38 compliant Group 3 Fax Relay up to 14.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 15 of 52 HARD W ARE SPECIFICA TION The table below lists the Hardware an d Technical specification of HT70X .
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 16 of 52 BASIC OPERATIONS UNDERST ANDING HT70X V OICE PR OMPT HT70X has a built - in voice prompt menu for simple device configuration. The IVR menu and the LED button work with any of the FX S port. P ick up the handset and dial “ *** ” to use the IVR menu .
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 17 of 52 toggle between TFTP / HTTP / HTTPS 16 Firmware Version Firmware version information. 17 Firmware Upgrade Firmware upgrade mode.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 18 of 52 PLA CING A PHONE CALL PHONE OR EXTENSION NUMBERS 1. Dial the number directly and wait for 4 seconds (Default “No Key Entry Timeou t”); or 2. Dial the number directly and pres s # ( Use # as dial key” must be configured in web config uration).
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 19 of 52 Destination ports can be specifie d using “ * ” (encoding f or “:”) followed by the port numbe r. Examples of Direct IP Calls: a) If the target IP address is 192.168.0.160, the dialing convention is *47 or Voice Prompt w ith option 47, then 192*168*0*160.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 20 of 52 Caller A can place a call on hold an d wait for one of three situation s: 1. A quick confirmation tone (similar to call waiting tone) followed by a dial-tone. This indicate s the transfer is successful (transferee has received a 200 OK from transfer target).
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 21 of 52 3. If C answers the call, then A presses FL ASH to bring B, C in the conference. 4. If C does not answer the call, A can press FLASH back to talk to B . 5. If A presses FLASH during conferen ce, C will be dropped o ut.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 22 of 52 CALL FEATURES The HT70X supports all the traditional a nd advanced telephony features. TABLE 7 : HT70X C ALL FEATURES KEY CALL FEATURES *02 For.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 23 of 52 *93 Cancel Delayed Call Forward. To cancel Delayed Cal l For ward, dial “*93”, wait for dial tone, then hang up. Flash/Hook Toggles bet ween active call and incoming call (call waiting tone).
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 24 of 52 CONFIGURATION GUIDE CONFIGURING THE HT70X THR OUGH V OICE PROMPT S DHCP M ODE Select voice menu option 01 to enabl e HT70X to use DHCP.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 25 of 52 ACCESS THE WEB CONFIGURATION ME NU 1. Find the IP address of the HT 70X using voice prompt menu optio n 02. 2. Open a web browser, type the IP address. You will see t he log in page of the device.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 26 of 52 1. STUN Server (under Adva nced Settings webpage) Enter a STUN Server IP (or FQDN) that you may ha ve, or look up a free public STUN Ser ver on the internet and enter it on this field. If using Public IP, kee p this field blank.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 27 of 52 Telnet Server Default is set to YES. IP Address There are two modes to operate the HT70X: DHCP mode : all the fi eld values for the Static IP mode are not used (even though they are still s aved in the Flash memory.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 28 of 52 Self-Defined Time Zone The syntax is std offset dst [offset],start[/time],end[/time] Default is set to : MTZ+6MDT+5,M3.2.0,M11.1.0 MTZ+6MDT+5, Time zone with 6 hours offset with 1 hour ahead which is the US central time.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 29 of 52 Product Model This field contains the product model info. Hardware Version This field shows the hardware revision of the unit and the part number. Software Version Program: This is the m ain software release.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 30 of 52 TABLE 10 : ADVANCED SETTIN GS Admin Password This contains the pass word to access the Advanced Web Configuration page. This field is case sensitive . Only the administrator can configure the “Advanced Settings” page.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 31 of 52 Via HTTP / HTTPS Server The URL for the HTT P/HTTPS server used for firmware upgrade and configuration via HTTP.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 32 of 52 SIP TLS Certificate The user specify SSL certificate used for SIP over TLS in X.509 format. SIP TLS Private Key The user specify SSL private key used for SIP over TLS in X.509 format. SIP TLS Private Key Password User specify password to protect the private key above.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 33 of 52 Lock Keypad Update Default is No . If set to “Yes”, the configuration update via keypad is disabled. Disable Voice Prompt Default is No . Disables the voice prompt configuration. Disable Direct IP Call Default is No .
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 34 of 52 Syslog Level Select the HT701 to report the log level. Default is NONE. T he level is one of EXTRA DEBUG, DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events: 1.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 35 of 52 Primari RADIUS Acct Port Default is 1813. Specifies the port to be used for the Primary RADIUS Account. HT704 Only Primary RADIUS Server Secret Specifies the secret string to be used to authenticate th e RADIUS connection to the Primary Server.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 36 of 52 environments. If sy mmetric NAT is detected, STUN will n ot w ork and ONLY outbound proxy can correct the problem. SIP transport User can select UDP or TCP or TLS. Default is UDP. NAT Traversal (STUN) This parameter defines whether or not the HT70X NAT traversal mechanism is activated.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 37 of 52 calls. Register Expiration This parameter allows the user to specify the time frequency (in minutes) the HT70X refreshes its registration with t he specified registrar. The default interval is 60 minutes (or 1 hour).
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 38 of 52 incoming INVITE call w ill be rejected. If this option is enabled, the device w ill not be able to make direct IP calls. Allow Incoming SIP Messages from SIP Proxy Only Default is No. Check the incoming SIP messages.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 39 of 52 Ring Cadence located under Advanced Settings Configuration page. Note: If server supports Alert-Info header and standard ring tone set (Bellcore) or distinctive ring tone 1-10 is specified, then the ring tone in the Alert-Info header from server will be used.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 40 of 52 seconds have elapsed if the user forgets to press the “Re - Dial” button. The “Yes” option should be used ONLY if there is a SIP proxy configured and the proxy server supports 484 Incomplete Ad dress response.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 41 of 52 • ^1900x. - prevents dialing any number started with 1900 • <=1617>[2-9]xxxxxx - allows dialing to local area code (617) numbers by d.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 42 of 52 Force INVITE Session Timer can be refres hed using INVITE method or UPDATE method. Select “Yes” to use INVITE method to refresh the session timer.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 43 of 52 transmission mode. Select bet ween Disabled, Enabled but not Forced, and Enabled and Forced. Default is Disabled.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 44 of 52 TABLE 12 : HT704 FXS PORTS SETTINGS SIP Use ID User account information, provided by VoIP service provider (ITSP). Usually in the form of digit similar to phone number or actually a phone number.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 45 of 52 and Port Sip port that will be annexed to the IP address above. SA VING THE CONFIGURA TION CHANGES Click the “Update” button in the Configuration page to save the changes to the HT70X configuration.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 46 of 52 Grandstream also provides a configurat ion tool to facilitate the task of generating device configuration files. The Grandstream configuration tool is free to end users. The tool and configuration templates are available for download fro m http://www.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 47 of 52 SOFTWARE UPGRADE Software upgrade can be done via either TFTP or HTTP. The corresponding configuration settings are in the ADVANCED SETTINGS configuration page.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 48 of 52 environment if possible. For users who do not have a local firmware upgrade server, Grandstream provides a NAT-friendly TFTP server on the publi c Internet for firmware upgrade. Grandstream’s latest firmw are is available at http://www.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 49 of 52 CONFIGURA TION FILE DOWNL OAD Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP/HTTPS . “Config Server Path” is the TFTP or HTTP /HTTPS server path for configuration file.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 50 of 52 different intervals in P193 for different devices, Server Provider can sp read the Firmware or Configuration File download in minutes to reduce t he Firmware or Provisioning Server load at any given time.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 51 of 52 RESTORE FACTORY DEFAULT SETTING WARNING! Restoring the Factory Default Setting will DELETE all configuration information of the phone. Please BACKUP or PRINT out all the settings before you approach to following steps.
FIRMWARE VERSION 1.0.3.1 HT70X USER MANUAL Page 52 of 52 E: 333 F: 3333 For examp le : if the MAC address is 00 0 b 8200 e 395, it should be keyed in as “00 0 222 8200 333 395”.
An important point after buying a device Grandstream Networks HT704 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Grandstream Networks HT704 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Grandstream Networks HT704 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Grandstream Networks HT704 you will learn all the available features of the product, as well as information on its operation. The information that you get Grandstream Networks HT704 will certainly help you make a decision on the purchase.
If you already are a holder of Grandstream Networks HT704, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Grandstream Networks HT704.
However, one of the most important roles played by the user manual is to help in solving problems with Grandstream Networks HT704. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Grandstream Networks HT704 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center