Instruction/ maintenance manual of the product HT502 Grandstream Networks
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HT502 User Manual www.grandstream.com Firmware Version 1.0.4.2 support@gran dstream.com Grandstream Networks, Inc. HT502 Dual FXS Port Analog Telephone Adaptor.
Grandstream Networks, Inc. HT-502 User Manual Page 2 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 T ABL E OF C ONTENTS HT502 User Manual WELCOME..................................................................................................
Grandstream Networks, Inc. HT-502 User Manual Page 3 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 T ABL E OF F IGURES HT502 U SER M ANUAL F IGURE 1: C ONNECTING THE HT502 .......................................................................
Grandstream Networks, Inc. HT-502 User Manual Page 4 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 W ELCOME Thank you for purchasing Grand stream’s HT502, the affordable, feature rich Analog Tel ephone Adaptor. Grandstream Han dyTone502 is a new addition to the pop ular HandyTon e ATA product family.
Grandstream Networks, Inc. HT-502 User Manual Page 5 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 C ONNECT YOUR HT502 Equipment Packaging The HT502 ATA package contains: • One HT502 Main Ca.
Grandstream Networks, Inc. HT-502 User Manual Page 6 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 T ABL E 1: D EFINITIONS OF THE HT502 C ONNECTORS Power Cable Power adapter connection WAN Port (RJ-45) Connect to the internal LAN network or router.
Grandstream Networks, Inc. HT-502 User Manual Page 7 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 P RODUCT O VERVIEW The HT502 is a full feature voice and fax-over IP device t hat offers a hi.
Grandstream Networks, Inc. HT-502 User Manual Page 8 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 DTMF Method Flexible DTMF transmission method, user i n terface of In-audio, RFC2833, and/or .
Grandstream Networks, Inc. HT-502 User Manual Page 9 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 B ASIC O PERATIONS Understanding HT502 Voice Prompt HT502 has a built-in voic e prompt menu for simpl e device configuration. The IVR menu and the LED button work with any of the FXS port.
Grandstream Networks, Inc. HT-502 User Manual Page 10 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 99 “RESET” Press “ 9 ” to reboot the device Enter MAC address to restor e factory de.
Grandstream Networks, Inc. HT-502 User Manual Page 11 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 Using Star Code 1. Pick up the analog phone then dial “ *47 ” 2. Enter the target IP address. Note: NO dial tone will be played betwee n step 1 an d 2.
Grandstream Networks, Inc. HT-502 User Manual Page 12 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 Note: continuous bu sy tone does not indicate the transfer ha s been successful, nor does i t indicate the transfer has failed. It often means there was a failure to receive second NOTIFY – check firmware for most recent release.
Grandstream Networks, Inc. HT-502 User Manual Page 13 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 C ALL F EATURES The HT502 supports all the tradition al and advanced telephony feature s.
Grandstream Networks, Inc. HT-502 User Manual Page 14 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 C ONFIGURATI ON G UIDE Configuring the HT502 th rough Voice Prompts DHCP M ODE Select voice menu option 01 to enable HT502 to use DHCP.
Grandstream Networks, Inc. HT-502 User Manual Page 15 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 Configuring the HT502 Via Web Browser HT502 has an embedd ed Web serv er that will respond to HTTP GET/POST reque sts.
Grandstream Networks, Inc. HT-502 User Manual Page 16 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 NOTE: If you can not log into the configuration page by using the default password, please check with the VoIP service provider.
Grandstream Networks, Inc. HT-502 User Manual Page 17 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 T ABL E 7: B ASIC S ETTI NGS End User Pass word Password to access the Web Configuration Menu. T his field is case sens itive with a maximum length of 25 characters.
Grandstream Networks, Inc. HT-502 User Manual Page 18 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 NAT TCP Timeout NAT TCP idle timeout in seco nds. Connection will be closed after prec onfigured, timeout if not refreshed. Range: 0 - 3600 NAT UDP Timeout NAT TCP idle timeout in seconds.
Grandstream Networks, Inc. HT-502 User Manual Page 19 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 Port Forwarding Forwards a matching (TCP/UDP) port to a specific LAN IP address with a specific (TCP/UDP) port.
Grandstream Networks, Inc. HT-502 User Manual Page 20 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 Port Status Displays relevant information regardin g the each FXS port.
Grandstream Networks, Inc. HT-502 User Manual Page 21 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 V ia TFTP Serve r This is the IP address of the c onfigured TFTP server. If selected and it is non-zero or not blank, the HT502 retrieves the ne w configuration file or new code image from the specified TFTP server at boot time.
Grandstream Networks, Inc. HT-502 User Manual Page 22 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 Firmware Key Used for firmware encryption. Should b e 32 digit in hexade cimal repr esentation. End user should keep it blank. SSL Certificate The user specify SSL certificate us ed for SIP over T LS in X.
Grandstream Networks, Inc. HT-502 User Manual Page 23 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 Syslog Lev el Select the HT502 to report the log level. De fault is NONE . The level is one of DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events: 1.
Grandstream Networks, Inc. HT-502 User Manual Page 24 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 DNS Mode One from the 3 modes are availabl e for “DNS Mode” config uratio n: -A Record (.
Grandstream Networks, Inc. HT-502 User Manual Page 25 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 SIP T1 Timeout T1 is an estimate of the round-trip tim e between the client and server transactions. If the network latency is high, select larger value for more re liable usage.
Grandstream Networks, Inc. HT-502 User Manual Page 26 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 seconds have elapsed if the user forget s to press the “Re-Di al” button. The “Yes” option should be used ONLY if t here is a SIP proxy co nfigured and the proxy server supports 484 Incomplete Address response.
Grandstream Networks, Inc. HT-502 User Manual Page 27 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 Anonymous Call Rejection Default is No . If set to Yes, incoming calls with anonymous Caller ID will be rejected with 486 Busy message. Special Feature Default is Standard .
Grandstream Networks, Inc. HT-502 User Manual Page 28 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 V AD Default is No . VAD allows detecting the abs ence of audio and c onserve band width by preventing the transmission of "silent packets " over the network.
Grandstream Networks, Inc. HT-502 User Manual Page 29 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 Saving the Configuration Changes Click the “Update” button in the C onfigu ration page to save the chang es to the HT502 configuratio n. The following screen confirm s that the changes are saved.
Grandstream Networks, Inc. HT-502 User Manual Page 30 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 S OFTWARE U PGRADE Software upgrade can be done via either TFTP or HTTP. The correspondin g configuration settings are in the ADVANCED SETTINGS configuration page.
Grandstream Networks, Inc. HT-502 User Manual Page 31 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 3. Please go to File -> Configure -> Security to change the TFTP server's default setting from "Receive Only" to "T ransmit Only" for the firmware upgrade.
Grandstream Networks, Inc. HT-502 User Manual Page 32 of 32 Firmware Version 1.0. 4.2 Last Updated: 06/2011 R ESTORE F ACTORY D EFAULT S ETTING WARNING! Restoring the Factory Default Setting will DELETE all configuration information of the phone. Please BACKUP or PRINT out all the settings before y ou approach to fo llowing steps.
An important point after buying a device Grandstream Networks HT502 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Grandstream Networks HT502 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Grandstream Networks HT502 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Grandstream Networks HT502 you will learn all the available features of the product, as well as information on its operation. The information that you get Grandstream Networks HT502 will certainly help you make a decision on the purchase.
If you already are a holder of Grandstream Networks HT502, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Grandstream Networks HT502.
However, one of the most important roles played by the user manual is to help in solving problems with Grandstream Networks HT502. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Grandstream Networks HT502 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
