Instruction/ maintenance manual of the product HT502 Grandstream Networks
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Grandstream Networks, Inc. HandyTone-502 Dual FXS Port Analog Telephone Adaptor HT–502 User Manual www.grandstream.com Firmware Version 1.0.0.29 support@gr andstr eam.
Grandstream Networks, Inc. HT-502 User Manu al Page 2 of 31 Firmware 1.0.0.29 Last Updated: 01/2007 T ABLE OF C ONTENTS HT–502 User Manual WELCOME ......................................................................................................
Grandstream Networks, Inc. HT-502 User Manu al Page 3 of 31 Firmware 1.0.0.29 Last Updated: 01/2007 T ABLE OF F IGURES HT–502 User Manual F IGURE 1: C ONNECTING THE HT–502 ...........................................................................
Grandstream Networks, Inc. HT-502 User Manu al Page 4 of 31 Firmware 1.0.0.29 Last Updated: 01/2007 W ELCOME Thank you for purchasing Grand stream’s HT–502, the affordable, feature ri ch Analog Telephone Adaptor. Grandstream HandyTon e-502 is a new addition to the popul ar HandyTone ATA product family.
C ONFIGURE YOUR HT–502 Configuring your HT–5 02 and connecting the unit to t he VoIP network is very simple. The HT–502 i s easy to configure using the embedde d GUI pages and the following five (5) step s outlined below. Before you begin, please verify the co ntents of the HT–502 package.
T ABL E 2: D EFINITIONS OF THE HT-502 LED S Power LED Indicates Power. Remains ON whe n Power is connected and turned ON. WAN LED Indicates LAN (or WAN) port activity.
Grandstream Networks, Inc. HT-502 User Manu al Page 7 of 31 Firmware 1.0.0.29 Last Updated: 01/2007 P RODUCT O VERVIEW The new HT–502 has a new sleek compact design and offers superb audio quality, rich feature functionality, security protection, and is easy to co nfigure.
Grandstream Networks, Inc. HT-502 User Manu al Page 8 of 31 Firmware 1.0.0.29 Last Updated: 01/2007 T ABL E 3: HT–502 T ECHNICAL S PECIFICATIONS HT – 502 Analog Telephone Adaptor Telephone Interfa.
Grandstream Networks, Inc. HT-502 User Manu al Page 9 of 31 Firmware 1.0.0.29 Last Updated: 01/2007 T ABL E 4: HT – 502 H AR DW A RE S PECIFICA TIONS LAN Interface 2 x RJ45 10/100Mbps (int egrated router) LED 5 LEDs (GREEN) Universal Switching Power Adaptor Input : 100-240V AC, 50/60Hz, 0.
Grandstream Networks, Inc. HT-502 User Manu al Page 10 of 31 Firmware 1.0.0.29 Last Updated: 01/2007 10 “MAC Address” Announces the Mac address of the unit. 12 WAN Port W eb Access Press “ 9 ” to toggle between enable / disable 13 Firmware Server IP Address Announces current Firmware Server IP address.
Grandstream Networks, Inc. HT-502 User Manu al Page 11 of 31 Firmware 1.0.0.29 Last Updated: 01/2007 Elements necessary to completing a Direc t IP Call: 1. Both HT–502 and other VoIP Device, have public IP a ddresses, or 2. Both HT–502 and other VoIP Device are on t he same LAN u sing private IP addresses, or 3.
Grandstream Networks, Inc. HT-502 User Manu al Page 12 of 31 Firmware 1.0.0.29 Last Updated: 01/2007 Caller A can place a call on hold and wait for one of thre e situations: 1. A quick confirmation tone (similar to call waiting to ne) followe d by a dial tone.
Grandstream Networks, Inc. HT-502 User Manu al Page 13 of 31 Firmware 1.0.0.29 Last Updated: 01/2007 C ALL F EATURES The HT–502 supports all the traditional and advanced telephony features.
Grandstream Networks, Inc. HT-502 User Manu al Page 14 of 31 Firmware 1.0.0.29 Last Updated: 01/2007 C ONFIGURATI ON G UIDE C ONFIGURING HT–502 THROUGH V OICE P ROM PT DHCP M ODE : Select voice menu option 01 to enable HT–502 to use DHCP.
Grandstream Networks, Inc. HT-502 User Manu al Page 15 of 31 Firmware 1.0.0.29 Last Updated: 01/2007 C ONFIGURING HT–502 WITH W EB B ROWSER HT–502 has an embedd ed Web server that will res pond to HTTP GET/POST reque sts.
E ND U SER C ONFIGURATION Once the HTTP request is entered and sent from a Web browser, the user will see a log-in screen. There are two default passwords for the login page: User Level: Password: Web.
Grandstream Networks, Inc. HT-502 User Manu al Page 17 of 31 Firmware 1.0.0.29 Last Updated: 01/2007 T ABL E 7: HT–502 B AS IC C ONFIGURA TION S ETTINGS D EFINITIONS End User Password Password to access the Web Configu ration Menu. This field is case sensitive with a maximum length of 25 characters.
In addition to the Basic Settings configuration page, end users al so have access to the Device Status page. T ABL E 8: HT–502 D EVICE S TA TUS P AGE D EFINITIONS MAC Address The device ID in HEX format. This is needed for ISP troubleshooting. WAN IP Address Shows LAN IP address of HT–502.
Grandstream Networks, Inc. HT-502 User Manu al Page 19 of 31 Firmware 1.0.0.29 Last Updated: 01/2007 T ABL E 9: HT–502 A DVANCED C ONFIGUR ATION P AG E D EFINITI ONS Admin Password This contains the password to access the Advanced Web Configuration pag e.
Grandstream Networks, Inc. HT-502 User Manu al Page 20 of 31 Firmware 1.0.0.29 Last Updated: 01/2007 Firmware Key Used for firmwa re encryption. Should be 32 digit in Hexadecimal Representation. End user shoul d keep it blank. Authenticate Conf File If set to Yes, config file is authenticated before acceptance.
Grandstream Networks, Inc. HT-502 User Manu al Page 21 of 31 Firmware 1.0.0.29 Last Updated: 01/2007 T ABL E 10: HT–502 I NDIVIDU AL A CCOUNT S ETTINGS D EFINITIONS Profile Active When set to Yes the FXS port is activated. SIP Server SIP Server’s IP address or Domain nam e provided by VoIP service provider.
Grandstream Networks, Inc. HT-502 User Manu al Page 22 of 31 Firmware 1.0.0.29 Last Updated: 01/2007 It is the base RTP port for channel 0. When configured, channel 0 uses this port _value for RTP and the po rt_value+1 for its RTCP; channel 1 uses port_value+2 fo r RTP and port_value+3 for its RTCP.
Grandstream Networks, Inc. HT-502 User Manu al Page 23 of 31 Firmware 1.0.0.29 Last Updated: 01/2007 Use # as Dial Key Allows users to configure the “#” key as the “Send” (or “Dial”) key. If set to “Yes”, “#” will send the number. In this case, this key is essentially equivalent to the “(Re)Dial” key.
S AVING THE C ONFIGURATION C HANGES Click the “Update” button in the Configuration page to save the ch anges to the HT–502 configuratio n. The following screen confirms that the chang es are sav ed. Reboot or power cy cle the HT–502 to enable the changes.
Grandstream Networks, Inc. HT-502 User Manu al Page 25 of 31 Firmware 1.0.0.29 Last Updated: 01/2007 S OFTWARE C ONFIGURATION Software upgrades are completed via TFTP or HTTP . The corresponding configuration settin gs are in the ADVANCED SETTINGS configuration page.
Grandstream Networks, Inc. HT-502 User Manu al Page 26 of 31 Firmware 1.0.0.29 Last Updated: 01/2007 N O L OCAL TFTP S ERVER For users who do not hav e a local TFTP server, Grandst ream provides a NAT-friendly TFTP serve r on the public Internet for users to download the late st firmware upgra de automatically.
Grandstream Networks, Inc. HT-502 User Manu al Page 27 of 31 Firmware 1.0.0.29 Last Updated: 01/2007 R ESTORE F ACTORY D EFAULT S ETTING WARNING! Restoring the Factory Default Setting will DELETE all configuration informatio n of the phone. Please BACKUP or PRINT out all the settings before y ou approach to following st eps.
Grandstream Networks, Inc. HT-502 User Manu al Page 28 of 31 Firmware 1.0.0.29 Last Updated: 01/2007 G LOSSARY OF T ERMS ADSL Asymmetric Digital Subscri ber Line: Modems atta ched to twisted pair coppe r wiring that transmit from 1.5 Mbps to 9 Mbps downstream (to the subs criber) and from 16 kbps to 800 kbps upstream, depending on line distance.
Grandstream Networks, Inc. HT-502 User Manu al Page 29 of 31 Firmware 1.0.0.29 Last Updated: 01/2007 FQDN Fully Qualified Domain Name. A FQDN consists of a host and d omain name, including top-level domain. For example, www.grandstr eam.com is a fully qualified domain name.
Grandstream Networks, Inc. HT-502 User Manu al Page 30 of 31 Firmware 1.0.0.29 Last Updated: 01/2007 MTU A Maximum Transmission Unit (MTU) is the largest size pa cket or frame , specified in octet s (eight- bit bytes), that can be sent in a packet- or fram e- based network such as the Internet.
Grandstream Networks, Inc. HT-502 User Manu al Page 31 of 31 Firmware 1.0.0.29 Last Updated: 01/2007 UDP User Datagram Protocol (UDP) is one of the core protocols of the Internet proto col suite . Using UDP, programs on networ ked computer s can send short me ssages known as datagram s to one another.
An important point after buying a device Grandstream Networks HT502 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Grandstream Networks HT502 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Grandstream Networks HT502 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Grandstream Networks HT502 you will learn all the available features of the product, as well as information on its operation. The information that you get Grandstream Networks HT502 will certainly help you make a decision on the purchase.
If you already are a holder of Grandstream Networks HT502, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Grandstream Networks HT502.
However, one of the most important roles played by the user manual is to help in solving problems with Grandstream Networks HT502. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Grandstream Networks HT502 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
