Instruction/ maintenance manual of the product HT386 Grandstream Networks
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Grandstream Networks, Inc. HT–386 Dual FXS Port Analog Telephone Adaptor HT–386 User Manual www.grandstream.com Firmware Version 1. 0.3.64 support@grandstream.
Grandstream Networks, Inc. HT-386 User Manual Page 2 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 T ABLE OF C ONTENTS HT–386 U SER MANUAL WELCOME ......... ................... ............... ............... ................ ............... ........
Grandstream Networks, Inc. HT-386 User Manual Page 3 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 T ABLE OF F IGURES HT–386 U SER MANUAL F IGURE 1: C ONNECTING THE HT–386 ................ .............................. ............................
Grandstream Networks, Inc. HT-386 User Manual Page 4 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 W ELCOME Grandstream HandyTone Analog Tele phone Adapters/IAD series offers a compre hensive line of affordable VoIP access devices based on Grandstr eam’s innovative technology platform.
Grandstream Networks, Inc. HT-386 User Manual Page 5 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 I NSTALLATION E QUIPMENT P ACKAGING The HT–386 ATA package contains: • One HT–386 Main Case • .
Grandstream Networks, Inc. HT-386 User Manual Page 6 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 F IVE EASY STEPS TO INSTALL THE HT–386 Following are the ste ps to install a HT–3 86: 1. Connect a standard tou ch-tone analog telephone (o r fax machine) to FXS port 1.
Grandstream Networks, Inc. HT-386 User Manual Page 7 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 P RODUCT OVERVIEW The HT–386 is a next generation dual-port SIP IA D for Intern et data, voice, and fa x.
Grandstream Networks, Inc. HT-386 User Manual Page 8 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 T ABL E 2: HT–386 T ECHNICAL S P ECIFICATIONS Lines/SIP Accounts 2 lines / 2 SIP accounts Protocol Support SIP 2.
Grandstream Networks, Inc. HT-386 User Manual Page 9 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 H ARD W ARE S PECIFICA TION T ABL E 3: HT-386 H ARD WAR E S PECIFIC ATION LAN interface 1xRJ45 10Base-.
Grandstream Networks, Inc. HT-386 User Manual Page 10 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 B ASI C O PERATIONS G ET F AMILIA R WITH V OI CE P ROMPT The HT–386 has a stored voice pr ompt menu for quick browsing and simple configuration. Currently, the voice prompt menu and the LED button i s designed for FXS Port 1 ONLY.
Grandstream Networks, Inc. HT-386 User Manual Page 11 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 47 “Direct IP Calling” Enter a 12 digit IP address to make a direct IP call, after dial tone.
Grandstream Networks, Inc. HT-386 User Manual Page 12 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 D IRECT IP C ALLS Direct IP calling allows two parties, tha t is, a HT with an analo g phone and another VoIP Device , to talk to each other in an ad hoc fashion without a SIP proxy.
Grandstream Networks, Inc. HT-386 User Manual Page 13 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 NOTE: “ Enable Call Feature ” must be set to “ Yes” in web configuration page. Caller A can p lace a call on hold an d wait for one of th ree situations: 1.
Grandstream Networks, Inc. HT-386 User Manual Page 14 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 PSTN P ASS T HROUGH HT-386 supports PSTN pass through on FXS port 1. User can make and receive PSTN calls with attached analog phone in Phone 1 port. Phon e 2 port (or FXS port 2) does NOT have this feature.
Grandstream Networks, Inc. HT-386 User Manual Page 15 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 C ALL F EATURES Following table shows the call feature s (* code) of HT-386. T ABL E 5: HT–386 C ALL F EATURE D EFINI TIONS Key Call Features *23 3 way C o nfer encing Refer section above above for pr oc ed ure to perform 3 way Calling.
Grandstream Networks, Inc. HT-386 User Manual Page 16 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 LED L IGHT P ATTERN I NDICATION Following tables show the LED light patter n indication. The LED shows PHONE1 status only. T ABL E 6: HT–386 LED D EFINITIONS RED LED indicates not n ormal status Button fla shes every 2 seco n d s.
Grandstream Networks, Inc. HT-386 User Manual Page 17 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 C ONFIGURATION G UIDE C ONFIGURING HT–386 THROUGH V OICE P ROMPT DHCP M ODE Follow Table 3 with voice men u option 01 to ena ble HT-386 to use DHCP.
Grandstream Networks, Inc. HT-386 User Manual Page 18 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 C ONFIGURING HT-386 WITH W EB B ROWSER The HT–386 has an embedded We b server that will respond to HTTP GET/POST requests.
Grandstream Networks, Inc. HT-386 User Manual Page 19 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 The passwo rd is case sensitive with max imum length of 25 characters. The factory default passw ord for End User and administra tor is “123” and “ admin” respectively.
Grandstream Networks, Inc. HT-386 User Manual Page 20 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 T ABL E 8: HT-386 B ASI C S ETTINGS P AG E D EFINITIONS End User Password This contains the password for end user to access the Web Configuration Menu. User can put new pass word here.
Grandstream Networks, Inc. HT-386 User Manual Page 21 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 US/Canad a w h ere dayligh t s av ing time is applic ab le: 04,01,7,02,00;10,-1 ,7,02,00;60 This means the daylight saving time st arts from the first Sunday of April at 2AM and end s the last Sunday of Oct ober at 2AM.
Grandstream Networks, Inc. HT-386 User Manual Page 22 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 • ETSI-DTMF (Finland, Sweden) • ETSI-F SK (France, Ge rmany, Norw a y, Taiw an, UK-CCA) Onhook Voltage Select the onhook voltage to suit different area or PBX.
Grandstream Networks, Inc. HT-386 User Manual Page 23 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 T ABL E 10: HT-386 FXS PORT1/FXS PORT2 S ETTING S P AGES D EFINITIONS SIP Server This field contains the UR I string or the IP addres s (and port, if different from 5060) of the SIP proxy serve r .
Grandstream Networks, Inc. HT-386 User Manual Page 24 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 INFO. Send Flash Event Default is NO. If set to yes, flash w ill be s e nt as DTMF event.
Grandstream Networks, Inc. HT-386 User Manual Page 25 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 127. Silence Suppression This controls the silence suppression/VAD feature of G723 and G729. If set to “Yes”, when a silence is detected, small qua ntity of VAD packets (instead of audio packets) will be sent during the p erio d of no talking.
Grandstream Networks, Inc. HT-386 User Manual Page 26 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 T ABL E 11: HT-386 C AL L P ROGRESS T ONES S ETTINGS P AGE D EFINIT IONS Call Progress Tones Using the se settings, user can configure ring or tone freq uencies according to their preference.
Grandstream Networks, Inc. HT-386 User Manual Page 27 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 F IGURE 5: S CR EENS HOT OF R EBOOTING SCREEN Grandstream Device Configuratio n The device is rebooting now... You may relogin by clicking on th e link below in 30 seconds.
Grandstream Networks, Inc. HT-386 User Manual Page 28 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 S OFTWA RE U PGRADE Software upgrade s are performed via TFTP o r HTTP. The corre sponding configuration se ttings are in th e ADVANCED SETTINGS configuration page.
Grandstream Networks, Inc. HT-386 User Manual Page 29 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 TFTP Server Downloading Directio ns : 1. Unzip t he file and put all of the files under the root direc tory of the TFTP serv er. 2. Put the PC running the TFTP server a nd the HT–386 in the same LAN segment.
Grandstream Networks, Inc. HT-386 User Manual Page 30 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 R ESTORE F ACTORY D EFAULT S ETTING WARNING! Restoring the Factory Default Setting will DELETE all config ur ation inform ation of the pho ne . Please BACKUP or PRINT out a ll the settings before you approach to following steps.
Grandstream Networks, Inc. HT-386 User Manual Page 31 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 G LOSSARY OF T ERMS ADSL Asymmetric Digital Subscriber Line: Modems att ach ed t o t wisted pair copper wiring that transmit from 1.5 Mbps to 9 Mbps downstream (to the subscribe r) and from 16 kbps to 800 kbps upstr eam, depending on line distance.
Grandstream Networks, Inc. HT-386 User Manual Page 32 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 FQDN Fully Qualified Domain Name. A FQDN consists of a ho st and domain nam e, including top-level domain. For ex ample, www.grand stream.com is a fully qualified domain name.
Grandstream Networks, Inc. HT-386 User Manual Page 33 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 IVR IVR is a software applicatio n that accepts a combinatio n of voice telephone input and touch-to ne keypad selec tion and provides ap propriate responses in the form of voice, fax , callback, e-mail and perhaps other media.
Grandstream Networks, Inc. HT-386 User Manual Page 34 of 34 Firmware 1.0.3.64 Last Updated: 2/2007 TCP Transmiss ion Control Protoc ol is one of the core prot ocols of the Internet pr otocol su ite . Using TCP, applications on networked ho sts can create connections to one another, over wh ich they can exchange d ata or pack ets .
An important point after buying a device Grandstream Networks HT386 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Grandstream Networks HT386 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Grandstream Networks HT386 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Grandstream Networks HT386 you will learn all the available features of the product, as well as information on its operation. The information that you get Grandstream Networks HT386 will certainly help you make a decision on the purchase.
If you already are a holder of Grandstream Networks HT386, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Grandstream Networks HT386.
However, one of the most important roles played by the user manual is to help in solving problems with Grandstream Networks HT386. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Grandstream Networks HT386 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center