Instruction/ maintenance manual of the product Handy Tone 386 Grandstream Networks
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User Manual HandyTone-386 Analog Telephone Adaptor For SW Release Version 1.0.2.5 Grandstream Networks, Inc . www.grandstream.com.
HandyTone-386 User Manual Grandstream Net works, Inc. 2 Table of Contents 1 WELCOME .................................................................................................................................. 3 2 INSTALLATION ...................
HandyTone-386 User Manual Grandstream Net works, Inc. 3 1 Welcome Congratulations on becoming an owner of HandyTone -386. You made an excellent choice and w e hope you enjoy all of its capabilities.
HandyTone-386 User Manual Grandstream Net works, Inc. 4 2 Installation HandyTone-386 Analog Telephone Adaptor is an all-in- one VoIP integrated device designed to be a total solution for networks providing VoIP services. The HandyTone-386 VoIP functionalities are avai lable via regular analog telephones.
HandyTone-386 User Manual Grandstream Net works, Inc. 5 HandyTone-386 has two FXS ports. The RJ11 jack ne xt to the WAN is called FXS port 2 and the RJ11 jack on the corner is called FXS port 1. Th e RJ11 jack on the side on of the HandyTone-386 is a LINE port.
HandyTone-386 User Manual Grandstream Net works, Inc. 6 3 What is Included in the Package The HandyTone-386 package contains: 1) One HandyTone-386 2) One universal power adaptor 3) One Ethernet cable 3.1 Safety Compliances The HandyTone-386 is compliant with various safety standards including FCC/CE and C-tick.
HandyTone-386 User Manual Grandstream Net works, Inc. 7 4 Product Overview 4.1 Key Features • Supports SIP 2.0(RFC 3261), TCP/UDP/IP, RTP/RTCP, HTTP, ICMP, ARP/RARP, DNS, DHCP (both client and server), NTP, PPPoE, STUN, TFTP, etc.
HandyTone-386 User Manual Grandstream Net works, Inc. 8 4.2 Hardware Specification The table below lists the hardwa re specification of HandyTone-386. Model HandyTone-386 WAN interface 1xRJ45 10Base-T.
HandyTone-386 User Manual Grandstream Net works, Inc. 9 5 Basic Operations 5.1 Get Familiar with Voice Prompt HandyTone-386 has stored a voice prompt menu fo r quick browsing and simple configuration. Currently, the voice prompt menu and the LED button are designed for FXS port 1 only.
HandyTone-386 User Manual Grandstream Net works, Inc. 10 5.2 Make Phone Calls 5.2.1 Calling phone or extension numbers To make a phone or extension number call: a) Dial the number directly and wait for 4 seconds (default “N o Key Entry Timeout”).
HandyTone-386 User Manual Grandstream Net works, Inc. 11 Examples: If the target IP a ddress is 192.168.0.160, the dialing convention is Voice Prompt with option 47, then 192168000160 followed by pressing the “#” key if it is configured as a send key or wait 4 seconds.
HandyTone-386 User Manual Grandstream Net works, Inc. 12 Note: When intended Transfer failed, if A ha ngs up, the HandyTone-386 will ring user A again to remind A that B is still on the call, by pressing FLASH or Hook again will restore the conversation between A and B.
HandyTone-386 User Manual Grandstream Net works, Inc. 13 To use this feature, dial “*90” and get the dial tone. Then dial the forward number and “#” fo r a dial tone, then hang up.
HandyTone-386 User Manual Grandstream Net works, Inc. 14 6 Configuration Guide 6.1 Configuring HandyTone-386 WAN IP through Voice Prompt 6.1.1 DHCP Mode Follow section 5.1 with voice menu option 01 to enable HandyTone-386 to use DHCP. 6.1.2 STATIC IP Mode Follow section 5.
HandyTone-386 User Manual Grandstream Net works, Inc. 15 Grandstream Device Configuration Password Login All Rights Reserved Gran dstream Networks, Inc.
HandyTone-386 User Manual Grandstream Net works, Inc. 16 End User Password This contains the password to acce ss the Web Configuration Menu. This field is case sensitive.
HandyTone-386 User Manual Grandstream Net works, Inc. 17 MAC Address The device ID, in HEX format. This is a very important ID for ISP troubleshooting. WAN IP Address This field shows WAN port IP address. Product Model This field contains the product model info.
HandyTone-386 User Manual Grandstream Net works, Inc. 18 STATUS BASIC SETTINGS ADVANCED SETTINGS Admin Password: (purposely not displaye d for security protection) FXS Port 1: SIP Server: s ip.m y c om pany . c om (e.g., sip.mycompany.com , or IP address) Outbound Prox y : (e.
HandyTone-386 User Manual Grandstream Net works, Inc. 19 Send DTMF: in-audio via RTP (RFC2833) via SI P INFO DTMF Pa y load T y pe: 101 General Misc. Settin g s: Preferred Vocoder: (in listed order) c.
HandyTone-386 User Manual Grandstream Net works, Inc. 20 Yes, STUN server is: s tun.m y c om pany .c om (URI or IP:port) keep-alive interval: 20 (in seco nds, default 20 second s) Use NAT IP (if speci.
HandyTone-386 User Manual Grandstream Net works, Inc. 21 SIP User ID SIP service subscriber’s User ID Authenticate ID SIP service subscriber’s Authenticate ID.
HandyTone-386 User Manual Grandstream Net works, Inc. 22 Voice Frames per TX This field contains the number of voice frames to be transmitted in a single packet. When setting this value, the user should be aware of the requested packet time (used in SDP m essage) as a result of configuring this parameter.
HandyTone-386 User Manual Grandstream Net works, Inc. 23 User ID is Phone Number If the HandyTone ATA has an assigned PSTN telephone number, this field should be set to “Yes”. Otherwise, set it to “No”. If “Yes” is set, a “user=phone” parameter will be attached to the “From ” header in SIP request Early Dial Default is No.
HandyTone-386 User Manual Grandstream Net works, Inc. 24 Subscribe for MWI: Default is No. When set to “Yes ” a S UBSCRIBE for Message Waiting Indication will be sent periodic ally. Offhook Auto-Dial This parameter allows users to configure a User ID or extension number to be automatically dialed upon offhook.
HandyTone-386 User Manual Grandstream Net works, Inc. 25 Syslog Level Select the ATA to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ERRO R.
HandyTone-386 User Manual Grandstream Net works, Inc. 26 Grandstream Device Configuration STATUS BASIC SETTINGS ADVANCED SETTINGS Your configuration changes have been saved. They will take effect on next reboot. All Rights Reserved Gran dstream Networks, Inc.
HandyTone-386 User Manual Grandstream Net works, Inc. 27 “000b82xxxxxx” is the MAC address of the HandyTone ATA. For more information regarding configuration file format, please refer to the related Grandstream docum entation. The configuration file can be downloaded via TFTP or HTTP from the central server.
HandyTone-386 User Manual Grandstream Net works, Inc. 28 7 Software Upgrade 7.1 Upgrade through HTTP (pending) To upgrade software, HandyTone-386 can be configured with an HTTP server where the new code image file is located. For exam ple, fo llowing URL in the HTTP Upgrade Server: http://firmware.
HandyTone-386 User Manual Grandstream Net works, Inc. 29 NAT-friendly TFTP server on the public Internet for firmware upgrade. Please check the Service section of Grandstream’s Web site to obt ain th is TFTP server’s IP address.
HandyTone-386 User Manual Grandstream Net works, Inc. 30 8 Restore Factory Default Setting Warning : Restore the Factory Default Setting will dele te all configuration inform ation of the device. Please disconnect network cable and power cycle the unit before trying to reset the unit to factory default.
An important point after buying a device Grandstream Networks Handy Tone 386 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Grandstream Networks Handy Tone 386 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Grandstream Networks Handy Tone 386 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Grandstream Networks Handy Tone 386 you will learn all the available features of the product, as well as information on its operation. The information that you get Grandstream Networks Handy Tone 386 will certainly help you make a decision on the purchase.
If you already are a holder of Grandstream Networks Handy Tone 386, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Grandstream Networks Handy Tone 386.
However, one of the most important roles played by the user manual is to help in solving problems with Grandstream Networks Handy Tone 386. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Grandstream Networks Handy Tone 386 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
