Instruction/ maintenance manual of the product 570 Gems
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i i November 2001 Messenger 570 Remote Monitoring System USER’S GUIDE It’s never been so easy, fast, or inexpensive to monitor remote sites.
ii Dancer Communications, Inc. Congratulations on your acquisition of the Messenger 570 Remote Monitoring System. Installation and operation of the Messenger 570 system have been designed so that you can easily, effortlessly realize the remote possibilities placed at your fingertips by this state-of-the-art telemetry unit.
iii iii Table of Contents Installation ................................................................................................................... .................. 1 A “home” for your Messenger 570 .......................................
iv Dancer Communications, Inc. Security Report ................................................................................................................ ............................13 Alarm Handling .........................................
v v Help with the INP comm and ...................................................................................................... ................. 33 Input Status Report ....................................................................
1 www.remotepossibilities.com Installation This section describes the procedure fo r installing the Messenger 570 system. It includes details on how to mount the unit in a suitable location, connect it to a phone line and power source; and attach sensor s or instrumentation to it to meet your specific monitoring, alarm, and control needs.
2 Dancer Communications, Inc. Standard Phone Lines For your convenience, the Messenger 570 has a dual phone jack. Pl ug a telephone line into one of the Messenger 570’s phone jacks.
3 www.remotepossibilities.com Enabling the Backup Battery Attach the shorting clip (included with the unit) between the “BATT OUT” and “DC IN” terminals. If the shorting clip is lost, a short length of wire can be used. Once enabled, the battery will require up to 24 hours to fully charge.
4 Dancer Communications, Inc. Input Wiring Inputs should be wired with 14 t o 20 gauge wire. Twiste d pair cabl e is recomm ended for runs in excess of 20 feet. Input devices requi ring 12 VDC can be powered from the Messenger 570’s 12 VDC auxiliary output terminal.
5 www.remotepossibilities.com Attach your dry contact sensor t o the input screw term inals. Use the INP S comm and to configure the input for a dry-contact sensor (refer to the Com mand Reference secti on). TTL Logic Flip to OFF the shunt resistor DIP swi tch for the input you want to modify and fl ip to OFF the pull-up resist or DIP switch.
6 Dancer Communications, Inc. Sw itched AC Outlet You can also plug equipm ent (seven amp m aximum load ) into the “Switched AC” power o utlet located on the side of the unit (110 VAC uni ts only). This swit ched outlet works in uni son with the output 1 rela y on the front panel.
7 www.remotepossibilities.com Communications This section describes the procedure for establishing communication with a Messenger 570 system. It includes details on how to use the RS-232 port for local or satellite communication, a phone line for data, voice, pager and fax communication, and how to put data into the web.
8 Dancer Communications, Inc. The voice mode of the Messenger 570 system utiliz es a built-in voice enunciator that responds to commands entered from any standard push-butt on tone-dialing tel ephone. You enter command codes from the telephone keypad and response messages are spoken in English.
9 www.remotepossibilities.com Establishing Communication Once you’ve defined a connection to your M essenger 570, establishing com municat ions with it is as si mple as clicking on an ic on. Start HyperTerm inal by clicki ng Start , Programs , Accessories and Hyperterminal .
10 Dancer Communications, Inc. Commissioning Checklist The commissioning process tailors the Messenger 570 system to your unique remote monitoring application.
11 www.remotepossibilities.com Configuring the Alarm Dialer The Messenger 570 system continually m onitors all inputs for al arm set-points t hat have been violated. If a set- point has been exceeded for a designa ted period of response time, the Me ssenger 570 system recognizes this as the existence of an alarm condition.
12 Dancer Communications, Inc. Operation Reports The Messenger 570 generates a variety of conci se text reports . Each report is updat ed just prior to generation and i s time-stamped. An auto-report featur e, when enabled, produces an i nput report at the beginning of each communications session without the need to enter a pass code.
13 www.remotepossibilities.com Alarm Report To get a report of all alarm s, including those that have not yet been acknowledged, type ALM R at the comm and prompt. COMMAND>ALM R ACTIVE ACKNOWLEDGED ALARMS ====== ============ ====== None UNACKNOWLEDGED ALARMS ============== ====== None Alarm report.
14 Dancer Communications, Inc. Alarm Handling The Messenger 570 system constantly m onitors all inputs t o determine if alarm set-points have been viol ated. If a set-point has been violated fo r a specified amount of response tim e, an alarm condition exists.
15 www.remotepossibilities.com When a correct security code has been entered, th e Messenger 570 System will acknowledge it, saying, “Yes.” You can now enter INP R to learn the cause of th e input alarm condition and en ter ALM# to acknowledge receipt of the alarm message.
16 Dancer Communications, Inc. Control The Messenger 570 includes a straightforw ard output controller that enables you to activate or reset equipment remotely on dem and or automatically in response to input set-points or alarm conditions.
17 www.remotepossibilities.com Automatic There are three automatic modes of operation, differin g only with respect to the time-of-day in which the automatic control is active. Automatic The output will automatically turn ON or OFF as determined by the Output OFF and Output ON set-points on its corresponding input.
18 Dancer Communications, Inc. Data Logging/T rending It is often desirable to track conditions (such as tank level or ambient air temperature) over extended periods of time.
19 www.remotepossibilities.com Log Operations (LOG O) Whenever a system or log event o ccurs, the Messenger 570 system will write to m emory a time-stam ped record of parameters. Syst em events such as system resets, alarm detection, alarm acknowledgments, alarm dial outs, etc.
20 Dancer Communications, Inc. X-modem Downloads The most reliabl e way to transfer large amount s of data from the Me ssenger 570 system to a personal com puter is with the XMODEM fi le transfer protocol. Ma ny comm unications program s (such as ProComm ) support the XMODEM protocol.
21 www.remotepossibilities.com V oice Recorder The Messenger 570’s voice enunciator uses a combined lexicon of high-quality pre-recorded phrases and phrases that you record. The recording process utilizes the multimedia capabilities of y our com puter – phrases are recorded on your PC, then uploaded to the Messenger 570.
22 Dancer Communications, Inc. e) To play back your uploaded m essages, call the unit in voi ce mode. After enteri ng your security code, enter the VOX # comma nd. This will cause the Messenge r 570 to vocalize the entire custom voice list. Once you have complet ed steps 1 and 2, you can perform st ep 3 on as many uni ts as desired.
23 www.remotepossibilities.com Command Reference To Messenger 570 remote monitoring system contains many features and functions that can save you both time and money. An understanding of the commands described in this section will help you m aximize the return on your remote monitoring investm ent.
24 Dancer Communications, Inc. Alarm Set-up Type ALM S at the comma nd prompt and the Messenger 570 system will display a sub-menu of alarm related parameters that you can alter. COMMAND>ALM S ALARM SETUP ===== ===== 1 = Local Alarm Siren Enabled 2 = Dial-out Interval 60 min.
25 www.remotepossibilities.com Inter dial Delay Snooze Timer Delay Alarm Dial-out Trigger BYE (End Session) Type BYE at the comma nd prompt and the Messenge r 570 system will terminate the current session.
26 Dancer Communications, Inc. COMMAND>COM R COMMUNICATIONS GATEWAY ============== ======= 1 = RS-232 Port 2 = RS-485 Port 0 = Previous Menu Choose a Number>1 GATEWAY MODE ======= ==== Connecting modem to RS-232 port. A Control-D after 2 seconds of silence will close gateway.
27 www.remotepossibilities.com COMMAND>COM S COMMUNICATIONS SETUP ============== ===== 1 = Local RS-232 Baud Rate: 38.4k 2 = Smart Gateway Mode: Disabled 3 = Gateway Echo: Disabled 0 = Previous Menu Choose a Number>1 Set/Check Baud Rate ========= ==== ==== 1 = 4800 2 = 9600 3 = 19.
28 Dancer Communications, Inc. COMMAND>COM S COMMUNICATIONS SETUP ============== ===== 1 = Local RS-232 Baud Rate: 38.4k 2 = Smart Gateway Mode: Disabled 3 = Gateway Echo: Disabled 0 = Previous Men.
29 www.remotepossibilities.com Clear Counters Type CNT O at the com mand prom pt to reset any or all of the counts. COMMAND>CNT O INPUT COUNTER OPERATIONS ===== ======= ========== 1 = Clear Out.
30 Dancer Communications, Inc. 0 = Previous Menu Choose a Number>2 SET/CHECK CRITICAL CONDITION THRESHOLD ========= ======== ========= ========= The critical condition threshold is used to indicate when a critical condition exists.
31 www.remotepossibilities.com CRT O - Critical Condition Operations The Critical Condition Operations menu varies based upon the system 's curre nt condition.
32 Dancer Communications, Inc. DIP Help w ith the DIP command Type DIP at the comma nd prompt a nd the Messenger 570 system will return a list of valid alarm com mands and related instruction s.
33 www.remotepossibilities.com COMMAND>HLP COMMAND FORMAT ======= ====== 3 letter command followed by operand. Example: INP R (INPut Report) SPECIAL KEYS ======= ==== ^Z or ESC interrupts report.
34 Dancer Communications, Inc. COMMAND>INP R INPUT STATUS REPORT ===== ====== ====== Input #1 OK -94 F Input #2 OK -78 F Input #3 OK -89 F Input #4 OK -93 F Input #5 OK -93 F Input #6 OK -93 F Inpu.
35 www.remotepossibilities.com COMMAND>INP O INPUT OPERATIONS ===== ========== 1 = Input Dampening: Enabled 2 = Input Deadband: 1 3 = Rate of change period: 00:00:10 (hh:mm:ss) 0 = Previous Menu Ch.
36 Dancer Communications, Inc. The Input Setup - Present Settings menu varies depending upon the sensor type and whether or not it is an extended input. While each sensor ty pe has a unique set of parameters, many of those param eters can be found in more than one set.
37 www.remotepossibilities.com Input Span/Scaling Parameters Top/Botto m of Scale Gain Calibrati on Units Open/Clos ed Description Temperature °F x Temperature °C x Dry Contact x Pulse Totalizer x x.
38 Dancer Communications, Inc. COMMAND>INP S SET/CHECK INPUT SETTINGS ========= ===== ======== 1 = Input #1 <Label> 2 = Input #2 <Label> 3 = Input #3 <Label> 4 = Input #4 <Labe.
39 www.remotepossibilities.com COMMAND>INP S SET/CHECK INPUT SETTINGS ========= ===== ======== 1 = Input #1 <Label> 2 = Input #2 <Label> 3 = Input #3 <Label> 4 = Input #4 <Labe.
40 Dancer Communications, Inc. To enter a low alarm or high alarm li mit, ty pe INP S. Each of the input item s should be given a low set point, below which the Messenger 570 system will be activated and se nd alarm messages, and a high set point, conversely above which th e system will be activated.
41 www.remotepossibilities.com COMMAND>INP S SET/CHECK INPUT SETTINGS ========= ===== ======== 1 = Input #1 Outside Air 2 = Input #2 <Label> 3 = Input #3 <Label> 4 = Input #4 <Label&.
42 Dancer Communications, Inc. • Discrete and pulse count tota lizer sensor types do not have rate-of-change set points. Output ON / OFF Control Set-Points Each of the input channels can be program med with out put control set point s.
43 www.remotepossibilities.com COMMAND>INP S SET/CHECK INPUT SETTINGS ========= ===== ======== 1 = Input #1 Outside Air 2 = Input #2 <Label> 3 = Input #3 <Label> 4 = Input #4 <Label&.
44 Dancer Communications, Inc. COMMAND>INP S SET/CHECK INPUT SETTINGS ========= ===== ======== 1 = Input #1 Outside Air 2 = Input #2 <Label> 3 = Input #3 <Label> 4 = Input #4 <Label&.
45 www.remotepossibilities.com Closed Description - You will be prompted to select a word to b e displayed or vocalized when a contact is closed. (When less th an 2.5 VDC.) Word s included in this list are: Open, Closed, High, Low, Alarm, OK, On, Off, 1, and 0.
46 Dancer Communications, Inc. LOG (Event and Data Recorder) It is often desirable t o track conditions (such as tank level or ambi ent air temperat ure) over extended periods of time.
47 www.remotepossibilities.com Dow nload Compressed X-Modem This method of t ransferring informati on is simi lar to the above me thod except that the Messenger 570 compresses the information before it sends it, resu lting in much faster downl oad times.
48 Dancer Communications, Inc. Log Rate If periodic logging is enabl ed, this paramet er tells the M essenger 570 system how oft en to sample and record input conditions.
49 www.remotepossibilities.com COMMAND>OUT R OUTPUT STATUS REPORT ====== ====== ====== Output #1 Manual OFF Output #2 Manual OFF Output #3 Manual OFF Output #4 Manual OFF Time: 08/03/96 06:59:26 Output Control Operations To manually turn an output on or off, type OUT O at t he comm and prompt.
50 Dancer Communications, Inc. COMMAND>OUT S SET/CHECK OUTPUT SETTINGS ========= ====== ======== 1 = Output #1 <Label> 2 = Output #2 <Label> 3 = Output #3 <Label> 4 = Output #4 &l.
51 www.remotepossibilities.com Output #1 PRESENT SETTINGS ======= ======== 1 = Label <Label> 2 = On Time per Minute 60 3 = Control Mode Manual 4 = Power-up State OFF 5 = Alarm Mask FF 0 = Previo.
52 Dancer Communications, Inc. COMMAND>OUT S SET/CHECK OUTPUT SETTINGS ========= ====== ======== 1 = Output #1 Heater 2 = Output #2 <Label> 3 = Output #3 <Label> 3 = Output #3 <Label.
53 www.remotepossibilities.com Help w ith the PHO command Type PHO at the comma nd prompt a nd the Messenger 570 system will return a list of valid phone directory comm ands and related instruct ions.
54 Dancer Communications, Inc. COMMAND>PHO O PHONE NUMBER SETUP ===== ====== ===== 1 = J. Flynn F5432151 2 = Data Ctr V1-215-543-8066-68 3 = Phone #3 No Number 4 = Phone #4 No Number 5 = Phone #5 No Number 6 = Phone #6 No Number 7 = Phone #7 No Number 8 = Phone #8 No Number 0 = Previous Menu Choose a Number>1 1) J.
55 www.remotepossibilities.com Phone Parameters This enables you to specify how many rings the Messenger 570 system will wait before it answers an incoming phone call.
56 Dancer Communications, Inc. COMMAND>POW S AC POWER FAIL SETTINGS == ===== ==== ======== 1 = AC Power Fail Alarm: Disabled 2 = AC Power Fail Alarm Delay: 1 min. 0 = Previous Menu Choose a Number> Pow er Alarm When enabled, the Messenger 570 system will begin an alarm sequence when the power has been off for the specified alarm delay time.
57 www.remotepossibilities.com Runtime Meter Report Type RUN R at the com mand prom pt to view the run-tim e totals for al l of the inputs. COMMAND>RUN R INPUT RUNTIME REPORT ===== ======= ====.
58 Dancer Communications, Inc. COMMAND>SCH DIAL OUT SCHEDULER ==== === ========= SCH S Dial Out Scheduler Settings COMMAND> Scheduled Dialout Settings COMMAND>SCH S DIAL OUT SCHEDULER SET.
59 www.remotepossibilities.com COMMAND>SEC SECURITY FUNCTIONS ======== ========= SEC R System Counters Report SEC S Set/Check Security Settings Security Report The Messenger 570 system has several internal event counters and ti mers that are useful as an indi cation of proper system operat ion.
60 Dancer Communications, Inc. Level Two security permits a user to access and change certain operational (“O”) com mands as well as report (“R”) comma nds. Level One Security Level One security permits a user to access and change the set-up com mands (“S”) as well as the operational (“O”) and re porti ng (“R”) comm ands.
61 www.remotepossibilities.com TST (Testing & Diagnostics) Help w ith the TST command Type TST at the comma nd prompt and the Messenger 570 system will return a list of valid system test comm ands and related instruct ions.
62 Dancer Communications, Inc. Factory Diagnostics The TST S command is used at the factory for system se t-up and test . Use it only at the direct ion of a factory technician.
63 www.remotepossibilities.com COMMAND>VOX S CUSTOM VOICE SETUP ====== ===== ===== 01 = Phrase 01: Empty 02 = Phrase 02: Empty 03 = Phrase 03: Empty 04 = Phrase 04: Empty 05 = Phrase 05: Empty 06 =.
64 Dancer Communications, Inc. XON (Extended On) XON Type XON at the comm and prompt a nd the Messenger 570 system will give you an option to disable the activity timer.
65 www.remotepossibilities.com Accessories Below is a list of some of the most popular accessories for theMessenger 570. For information concerning these and other accessories, contact technical support.
An important point after buying a device Gems 570 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Gems 570 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Gems 570 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Gems 570 you will learn all the available features of the product, as well as information on its operation. The information that you get Gems 570 will certainly help you make a decision on the purchase.
If you already are a holder of Gems 570, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Gems 570.
However, one of the most important roles played by the user manual is to help in solving problems with Gems 570. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Gems 570 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
