Instruction/ maintenance manual of the product EC18T Gateway
Go to page of 212
Gateway EC14T/EC18T Series Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.
ii Revision History Please refer to the table below for the updates ma de on this service guide. Date Chapter Up dates.
iii Copyright Copyright © 2009 by Acer Incorporated. All rights rese rved. No part of this pub lication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into a.
iv Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the cu rrent topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions.
v Preface Before using this information and the product it s upports, please read the fo llowing general info rma tion. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGUR A TION decided for Acer's "glo bal" product offering.
vi.
vii T able of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . .
viii T able of Contents Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Removing the Button Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Removing the I/O Board .
ix T able of Contents Troubleshooting 149 Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149 Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
x T able of Contents.
Chapter 1 1 System Specifications Features Below is a brief summary of the computer ’s many features: Operating System • Genuine Windows® 7 Platform • Intel® Core™2 Duo processor* • Intel.
2 Chapter 1 •W L A N : • Intel® WiFi Link 5100 802.1 1a /b/g/Draft-N* • Intel® WiFi Link 5100 802.1 1a /b/g* • Intel® WiFi Link 1000 * • WP AN: Bluetooth® 2.
Chapter 1 3 System Block Diagram.
4 Chapter 1 Your Notebook Tour This section provides an overview of th e featu res and functions of the notebook. Front View No. Icon Item Description 1 Webcam Web camera fo r video communication 2 Display screen Also called Liquid-Crystal Display (LCD), displays computer output (Config uration may vary by models).
Chapter 1 5 Closed Front View Battery Indicates the com puter's battery status. 1. Charging: The light sh ows amber when the battery is charging. 2. Fully charged: The light shows blue when in AC mode. Bluetooth communication indicato r Indicates the status of Bluetooth communication.
6 Chapter 1 Left View Right View No. Icon Item Description 1 External display (VGA) port Connects to a display device (e.g . ex ternal monitor , L CD projector). 2 DC-in jack Connects to an AC adapter 3 V en tilation slots Enable the computer to stay cool, even after prolonged use.
Chapter 1 7 Base View 5 Kensington lock slot Connects to a Kensington-compatible computer security lock. Note: Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer . Insert the lock into the notch and turn the key to secure the lock.
8 Chapter 1 Rear View Indicators The computer has several easy-to-read status indica tors. The battery indicato r is visible even when the computer cover is closed. NOTE: 1. Charging: The b at te r y l ig ht shows am be r w hen the battery is charging.
Chapter 1 9 TouchPad Basics The following items show you how to use the T ouchPa d: • Move your finger across the T ouchPad (1) to move th e cursor . • Press the left (2) and right (3) buttons located beneath the T ouchPad to perform selection and execution functions.
10 Chapter 1 Using the Keyboard This computer has a close-to-full-sized keyboard an d an embed ded numeric keypad, separate cursor , lock, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which yo u can to ggle on and off.
Chapter 1 11 Windows Keys The keyboard has two keys that perform Wi ndow s-specific functions. Key Description Windows key Pressed alone, this key ha s the same effect as clicking on the Windows St art button; it launches the S tart menu.
12 Chapter 1 Hot Keys The computer employs hotkeys or key combinations to access most of the computer 's controls like screen brightness and volu me output. T o activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combi nation.
Chapter 1 13 Special Keys Y ou can locate the Euro symbol and the US dollar si gn at the upper-center an d/or bottom-right of your keyboard. The Euro symbol 1. Open a text editor or word processor. 2. Hold <Alt Gr> and the n press the <5> key at the upper-center of the keyboard .
14 Chapter 1 Hardware Specifications and Configurations Processor Processor Specifications CPU Fan T rue V alue T able Throttli ng 50%: On = 88°C; Off = 85°C EC shut down at 95°C; H /W shut down at.
Chapter 1 15 South Bridge S pecificatio ns System Memory Hard Disk Drive Interface Features • Processor host bus supports 667/800/1066Mhz FSB support. • Supports Dual Channel DDR3 SD-RAM at 800/1066MHz. • Integrated SDRAM controller u p to *GB (2 SODIMM support) • DMI x2 and DMI x4 for connection between GMCH and ICH9M.
16 Chapter 1 Disks 221121 Sp i n d l e speed (RPM) 5400 Performance S pecifications Buffer size 8MB Interface SA T A Internal transfer rate (Gbits/ sec., max) 3GB/s maximum 1.5GB/s maximum I/O data transfer rate (Mbytes/ sec max) 875 Mbits/s maximum 845 Mbits/s maximum 775Mbits/s maximum 729Mbits/s maximum DC Power Requirements V oltage +5.
Chapter 1 17 BIOS LCD 1 1.6” Drive Format Disks 1222 S pindle speed (RPM) 5400 Performance S pecifications Buffer size 8 MB Interface SA T A Internal transfer rate (Mbits/sec, max) N/A I/O data tran.
18 Chapter 1 Bluetooth Audio Interface Electrical Interface 1 channel LV D S 3.3V L VDS L VDS L VDS Viewing Angle (degree) Horizontal (Right) / (Left) V ertical (Upper) / (Lower) 45/45 10/30 45/45 20/45 30/30 10/20 45/45 15/35 Item S pecification Bluetooth Controller Foxconn T60H928.
Chapter 1 19 LAN Interface Keyboard Media Card Reader Item Specification LAN Chipset Atheros AR8131L Package 48pin QFN Features • It is an ultra-high performance, ultralow cost, and ultra- low power fully integrated 10/100/1000 Mb ps NIC/LOM Ethernet.
20 Chapter 1 Camera Wireless LAN 3G Module Compliance • Complies with USB Device Class Definition for Mass S tora ge and Bulk-T ransport V1.0 • Complies with Secure Digi tal Card (SD) specification up to ver . 2.0(SDHC) • Complies with MultiMedia Card (MMC) specification up to ver .
Chapter 1 21 Embedded Contr oller Battery Interface USB 2.0 Antenna 1 x 2 Item Specifications Chipset Winbo nd WPCE775LA0DG Features • Shared SPI BIOS flash me mo ry with page programming support. • High-accuracy , high-speed ADC. • Up to 95 GPIO ports (including keyboard scanning) with a varie ty of wake-up events (up to 42 wake-up inputs).
22 Chapter 1.
Chapter 2 23 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is alre ady properly configured and optimi zed, and you do not need to run this utility .
24 Chapter 2 Information The Information screen displays a summary of your computer ha rdware information. NOTE: The system information is su bject to diff erent models. Parameter Description CPU T ype This field shows the CP U type and spee d of the system.
Chapter 2 25 Main The Main screen allows th e user to set the system time and date as well as enable and disable bo ot option and recovery . NOTE: The screen above is for your reference only . Actual values may differ . The table below describes the parameters in this screen.
26 Chapter 2 Security The Security screen co ntains parameters that help sa feguard and protect your co mputer from unautho ri zed use. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Chapter 2 27 Setting a Password Follow these steps as you set the user or the supervisor password: 1. Use the ↑ and ↓ keys to highlight the Set Supe rvisor Password parameter and press the Enter key . The Set Supervisor Password box appears: 2. T ype a password in the “Ente r New Password” field.
28 Chapter 2 Changing a Password 1. Use the ↑ and ↓ keys to highlight the Set Supe rvisor Password parameter and press the Enter key . The Set Password box appears. 2. T ype the current passw or d in the Enter Curr en t Pa ssw or d field and press Enter .
Chapter 2 29 Boot This menu allows the user to deci de the order of boot devices to l oad the operating syste m. Bootable devices includes the USB diskette drives, the onboard hard disk dr ive and the DVD drive in the module bay . Follow the on-screen instructions to adju st the order in which the devices boo t.
30 Chapter 2 Exit The Exit screen allows you to save or discard any changes you made an d qui t th e BIOS Utility . The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setu p and save your changes to CMOS.
Chapter 2 31 BIOS Flash Utility The BIOS flash memory upd ate is required for th e following con ditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. T o run the BIOS flash utility: 1. Copy the BIOS flash tool and the BIOS into a USB flash disk.
32 Chapter 2 DOS Flash Utility Perform the following steps to use the DOS Flash Utility: 1. Press F2 during boot to enter the Setup Menu. 2. Select Boot Menu to modify the boot priority order , for example, if using USB HDD to Update BIOS, move USB HDD to position 1.
Chapter 2 33 WinFlash Utility Perform the following steps to use the WinFlash Utility: 1. Put the BIOS:ZE8_v3106.fd file under WinFlash file root. 1. Double click the WinFlash executable. 2. Click OK to begin the update. A progress screen displays. 3.
34 Chapter 2 Remove HDD/BIOS Password Utilities This section provide you with removing HDD /BIOS method: Remove HDD Password: When the user keys in the wrong password three times, the system reports the following error code to user . T o unlock the HDD password, perform the following steps: 1.
Chapter 2 35 Removing BIOS Passwords: If you key in the wrong Supervisor Password three time s, System Disabled displa ys on the screen. See the image below . T o reset the BIOS password, run clnpwd.exe as follows: 1. From a DOS prompt, Execute clnpwd.
36 Chapter 2 Miscellaneous Utilities Using Boot Sequence Selector Boot Sequence Selector allows the boot order to be changes without accessing the BIOS. T o use Boot Sequence Selector , perform the following steps: 1. Enter into DOS. 2. Execute BS.exe to display the usage screen.
Chapter 2 37 Example 1: Read DMI In formation from Memory Input: dmitools /r Output: Manufacturer (T ype1, Offset04h): Acer Product Name (T ype1, Offset05h): Aspire one xxxxx Serial Number (T ype1 , O.
38 Chapter 2.
Chapter 3 39 Machine Disassembly and Replacement This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting .
40 Chapter 3 Disassembly Process The disassembly proc ess is divided into the following secti ons: • External components disassembly • Main unit disassembly • LCD module disassembly The flowcharts provided in the succe eding disassemb l y sections illustrate the entire disassembly sequence.
Chapter 3 41 External Module Disassembly Process NOTE: The product previews seen in the disassembly proce dures may not represent the final product color or configuration. External Modules Disassembly Flowchart Screw List Ste p Screw Quantity Part No.
42 Chapter 3 Removing the Dummy Card 1. Press the card in to al low it to spring out. 2. Pull the dummy card out. Removing the Battery Pack 1. T urn the computer over .
Chapter 3 43 3. Slide and hold the battery rel ease la tch to the releas e position (1), grasp the battery ed ge close st to the release latch and pull the battery up and away (2).
44 Chapter 3 Removing the SIM Card 1. See “Removing the Battery Pack” on page 42. 2. Press the SIM card in to allow it to spring out. 3. Remove the SIM card.
Chapter 3 45 Removing the Module Cover 1. See “Removing the Battery Pack” on page 42. 2. Loosen the five (5) cap tive screws. 3. Pry up the cover in the location in dicated.
46 Chapter 3 Removing the Hard Disk Drive Module 1. See “Removing the Module Cover” on page 45. 2. Pry up the HDD FPC lock. 3. Lift out the HDD FPC.
Chapter 3 47 5. Grasp the black tape, pulling up the HDD. 6. Lift the HDD out of the bay . 7. Remove the HDD cable from the HDD..
48 Chapter 3 Removing the DIMM Module 1. See “Removing the Battery Pack” on page 42. 2. See “Removing the Module Cover” on page 45. 3. Push out the release latches on both sides of the DIMM socket to release th e DIMM module. 4. Lift the DIMM module out.
Chapter 3 49 Removing the WLAN Board 1. See “Removing the Battery Pack” on page 42. 2. See “Removing the Module Cover” on page 45. 3. Detach the two (2) cables.
50 Chapter 3 5. Remove the WLAN board. Removing the 3G Module 1. See “Removing the Battery Pack” on page 42. 2. See “Removing the Module Cover” on page 45.
Chapter 3 51 4. Remove the one (1) screw . 5. Remove the 3G module. Ste p Screw Quantity Screw T ype. 3G Module M2*3 1.
52 Chapter 3 Main Unit Disassembly Process IMPORT ANT : Cable paths and positioning may not represen t the actual model. During the removal and replacement of components, ensure all a vailable cabl e channels and clips are used and that the cables are replaced in the same position.
Chapter 3 53 Upper Cover M2*5 6 86.T G607.004 M2*2.5 3 86.TPK07.001 Hinge Cover M2*5 2 86.TG607.004 Button Board M2*3 2 86.ARE07.002 I/O Board M2*5 1 86.TG607.004 LED Board M2*5 2 86.T G607.004 CRT Board M2*5 1 86.T G6 07.004 Mainboard M2*5 2 86.TG607.
54 Chapter 3 Removing the Keyboard IMPORT ANT : The keyboard is easily warped or damaged durin g the remo val process. T ake care not to use excessive force when removing the keyboard and replace if any damage occu rs. 1. See “Removing the Dummy Card” on page 42.
Chapter 3 55 4. Unlock the FPC. 5. Remove the FPC and keyboard..
56 Chapter 3 Removing the Hinge Covers 1. Remove the two (2) screws in the lower case. 2. Remove the hinge bezel. 3. Loosen the hinge cap. Ste p Screw Quantity Screw T ype.
Chapter 3 57 4. Partially open the LCD module. 5. Remove the hinge cap..
58 Chapter 3 Removing the Upper Cover 1. See “Removing the Keyboard ” on page 54. 2. See “Removing the Hinge Covers” on page 56. 3. Remove the twenty-two (22) screws in the lower cover . 4. T urn the computer over and unlock the button board cable.
Chapter 3 59 5. Disconnect the button board cable. 6. Remove the ten (10) screws in the upper cover . Ste p Screw Quantity Screw T ype. Upper Cover M2*5 (Red Call Out) 6 M2*2.
60 Chapter 3 7. Pry the upper and lower covers apart at the location shown. 8. Hold the underside and pry the front side open. 9. Hold the underside and pry the right side open.
Chapter 3 61 W ARNING: The co ver is still connected to the Bluet ooth module. Do not attempt to pull away . 10. Loosen the upper cover . Do not remove.
62 Chapter 3 Removing the Bluetooth Module 1. Remove the one (1) screw . 2. Pry the Bluetooth module from the adhe sive. 3. Remove the Bluetooth cable.
Chapter 3 63 Removing the Button Board IMPORT ANT : The T ouchpad Board cannot be removed individually . T o replace the T ouchpad Board, rep lace the entire Upper Cover . 1. See “Removing the Upper Cove r” on page 58. 2. Unlock the button bo ard cable.
64 Chapter 3 5. Remove the button board cable. 6. Unlock the touchpad cable from the button board. 7. Disconnect the touchpad cable..
Chapter 3 65 8. Pull the touchpad c able off the adhesive. 9. Unlock the touchpad cable from the touchpad. 10. Remove the touchpad cable..
66 Chapter 3 11 . Remove the two (2) screws. 12. Remove the button board. Ste p Screw Quantity Screw T ype. Button Board M2*3 2.
Chapter 3 67 Removing the I/O Board 1. See “Removing the Upper Cove r” on page 58. 2. Unlock the I/O cable I/O board connector . 3. Disconnect the IO cable from the I/O board.
68 Chapter 3 5. Remove the IO cable. 6. T urn the LCD module to expose the I/O board screw underneath. 7. Remove the one (1) screw . Ste p Screw Quantity Screw T ype.
Chapter 3 69 8. Lift the inside edge of the I/O board and pull the I/O board away . Removing the LED Board 1. See “Removing the Upper Cove r” on page 58. 2. Unlock the LED cable LED board connector . 3. Disconnect the LED cable from the LED board connector .
70 Chapter 3 4. Unlock the LED cable mainboard connector . 5. Remove the LED cable. 6. Remove the two (2) screws. Ste p Screw Quantity Screw T ype. LED Board M2*5 2.
Chapter 3 71 7. Remove the LED board. Removing the CRT Board 1. See “Removing the Upper Cove r” on page 58. 2. T urn the LCD module to expose the CRT board.
72 Chapter 3 3. Remove the one (1) screw . 4. Lift the CRT board up one (1) centimeter (0.5 inch). CAUTION: Do not lift too high and strain the cable and connector still attached.
Chapter 3 73 6. Remove the CRT cable..
74 Chapter 3 Removing the Mainboard 1. See “Removing the Upper Cove r” on page 58. 2. See “Removing the I/O Board” on page 67. 3. See “Removing the LED Board” on page 69. 4. See “Removing the CRT Board” on page 71. 5. Remove the LCD connector cable clear protective cover .
Chapter 3 75 8. T urn the computer over and remove the an tenna cables from the retention guides. 9. T urn the computer over and remove the antenna cabl es from the retention gu ides, well cl ear of the mainboard.
76 Chapter 3 11 . Remove the two (2) screws. 12. Lift up the mainboard from the inside edge and pull away . 13. Remove the CRT cable. Ste p Screw Quantity Screw T ype.
Chapter 3 77 Removing the Thermal Module 1. See “Removing the Mainboard” on page 74. 2. Disconnect th e th e rma l mo du l e cabl e . 3. Loosen the five (5) cap tive screws. The three (3) captive screws for the CPU connection marked 1,2,3 must be loosened in reverse order: first 3, then 2, then 1.
78 Chapter 3 Removing the RTC Battery 1. See “Removing the Mainboard” on page 74. 2. Carefully lift the battery out of the mainboard. Removing the Speaker Modules 1. See “Removing the Mainboard” on page 74. 2. Remove the three (3) screws. Ste p Screw Quantity Screw T ype.
Chapter 3 79 3. Grasp the speaker hou sings, pull the cables free of the adhesive, removing the speaker module ..
80 Chapter 3 Removing the LCD Module 1. See “Removing the Mainboard” on page 74. 2. Remove the three (3) screws in lower case. 3. Open the LCD module and turn the LCD module nin ety (90) degrees to expose the hinge.
Chapter 3 81 4. Remove the two (2) screws in the LCD module hinges. 5. Lift the LCD module away from the chassis. Ste p Screw Quantity Screw T ype. LCD Module M2*5 2.
82 Chapter 3 LCD Module Disassembly Process IMPORT ANT : Cable paths and positioning may not represen t the actual model. During the removal and replacement of components, ensure all a vailable cabl e channels and clips are used and that the cables are replaced in the same position.
Chapter 3 83 Screw List Ste p Screw Quantity Part No. LCD Bezel M2*5 2 86.TG607.004 LCD Panel M2*4 4 86.W0107.003 LCD Brackets M2 *2.5 4 86.TPK07.001 T ouchscreen Board M2*4 3 86.
84 Chapter 3 Removing the LCD Bezel 1. See “Removing the LCD Module” on page 80. 2. Remove the stylus. 3. Remove the screw covers.
Chapter 3 85 4. Remove the two (2) screws. 5. Pry up the bezel from the top edge. 6. Pry up the bezel sides. Ste p Screw Quantity Screw T ype. LCD Bezel M2*5 2.
86 Chapter 3 7. Pry up the bezel bottom edge. 8. Remove the bezel..
Chapter 3 87 Removing the Camera Board 1. See “Removing the LCD Bezel” on page 84. 2. Pry up the camera b oard from the adhesive . 3. Disconnect the camera cable.
88 Chapter 3 Removing the Microphone 1. See “Removing the LCD Bezel” on page 84. 2. Disconnect the microphone cable. 3. Pry up the microphone from the adhesive.
Chapter 3 89 Removing the LCD Panel 1. See “Removing the Camera Board” on page 87. 2. See “Removing the Micropho ne” on page 88. W ARNING: The edge s of the touchscreen surface are shar p and care shou ld be taken when handling the pan el . 3.
90 Chapter 3 5. Lift the panel up a short distance from the top ed ge. 6. Disconnect the touchscreen cable. 7. Lift up the panel (1) and disconnect the touchscreen FPC (2).
Chapter 3 91 8. Remove the LCD cable from the ret ention guide hook, removing the panel. Removing the LCD Cable 1. See “Removing the Micropho ne” on page 88. 2. T urn the LCD panel face down on a dry clean soft surface. 3. Pull the camera cable from the adhesive.
92 Chapter 3 5. Disconnect the LCD connector . 6. Pull up the LCD ca ble from the adhesive. 7. Pull the touchscreen cable from the adhesive..
Chapter 3 93 Removing the LCD Brackets 1. See “Removing the Micropho ne” on page 88. 2. Remove the four (4) screws from the left and right brackets.
94 Chapter 3 Removing the Touchscreen Board 1. See “Removing the LCD Panel” on page 89. 2. Remove the three (3) screws. 3. Remove the touchscreen board.
Chapter 3 95 Removing the Hinge 1. See “Removing the LCD Panel” on page 89. 2. Remove the three (3) screws. 3. Pull the cables clear of the hinge. Ste p Screw Quantity Screw T ype.
96 Chapter 3 4. Remove the hinge..
Chapter 3 97 Removing the Antennas 1. See “Removing the Micropho ne” on page 88. 2. See “Removing the T ouchscreen Board” on page 94. 3. See “Removing the Hinge” on page 95. 4. Lift up the foil tabs over the cabl es. 5. Peel the antenna foil off the cover .
98 Chapter 3 7. Remove the antenna cable from the retention guide hooks. 8. Peel the left antenna foil off the cover ..
Chapter 3 99 9. Peel the antenna off the adhesive. 10. Remove the antenna cable from the retention guide hooks..
100 Chapter 3 11 . Remove both antenna cables from the cover ..
Chapter 3 101 LCD Reassembly Procedure Replacing the Antennas 1. Lay the two cables under the re tention guide exit hook. 2. Lay the left side cable under the retention guide hooks.
102 Chapter 3 3. Adhere the left antenna pad (black cable) to the cover . 4. Lay the right side cable under the retention guide hoo ks..
Chapter 3 103 5. Adhere the right side antenna pad (yellow cable) to the cover . 6. Replace the foil tabs over the cables. Replacing the Hinge 1. Place the hinge on the cover .
104 Chapter 3 2. Replace the three (3) screws. Replacing the Touchscreen Board. 1. Place the touchscreen board onto the cover . Ste p Screw Quantity Screw T ype.
Chapter 3 105 2. Replace the two (2) screws. Replacing the LCD Brackets 1. Place the two brackets on the panel paying attention to the correct orientation.
106 Chapter 3 2. Replace the four (4) screws (red call outs). NOTE: The alignment of the brackets (green call outs). Replacing the LCD Cable 1. Adhere the touchscre en cable to the panel.
Chapter 3 107 2. Adhere the LCD ca ble to the panel. 3. Connect the LCD connector to the panel. 4. Adhere the clear protective cover over the LCD connector.
108 Chapter 3 5. Adhere the camera cable to the panel. NOTE: The correct location of the webcam connector (green call out). Replacing the LCD Panel 1. Lay the LCD cable first through the hinge.
Chapter 3 109 NOTE: The correct cable arrangement as follows. 3. Connect the touchscreen FPC (1) and lay the panel down in the cover (2). 4. Replace the four (4) screws.
11 0 Chapter 3 5. Connect the touchscreen cable. 6. Lock the touch screen FPC. Replacing the Microphone. 1. Adhere the microphon e to the cover ..
Chapter 3 111 2. Connect the microphone cable. 3. Make sure the cable tie is tucked securely under th e panel. Replacing the Camera Board 1. Connect the cable to the camera board.
11 2 Chapter 3 2. Adhere the camera board to the co ver . Replacing the LCD Bezel 1. Place the bezel on the cover . 2. Press down on the bezel bottom edge.
Chapter 3 11 3 3. Press down the bezel sides. 4. Press down the bezel top edge. 5. Replace the two screws. Ste p Screw Quantity Screw T ype. LCD Bezel M2*5 2.
11 4 Chapter 3 6. Replace the screw covers. 7. Insert the stylus..
Chapter 3 11 5 Main Unit Reassembly Process Replacing the LCD Module 1. Lay the LCD cable into the retention guide . 2. Lay the antenna cable into the retenti on gui de.
11 6 Chapter 3 3. Replace the two (2) screws in the hinge. Left side 1, right side 2. 4. Close the LCD module a nd replace the thre e (3) screws in the low er cover rear side. Ste p Screw Quantity Screw T ype. LCD Module M2*5 2 Ste p Screw Quantity Screw T ype.
Chapter 3 11 7 Replacing the RTC Battery 1. Push the RTC battery into the holder . Replacing the Thermal Module IMPORT ANT : Ensure all heat pads are in place before replacin g the Thermal Mo dule . The following thermal pads are approved for use: • Eapus XR-PE 1.
11 8 Chapter 3 3. T ighten the five (5) captive screws. First tighten the CPU captive screws in order: 1 then 2 then 3. Then tighten the two (2) other screws. 4. Connect the th ermal module cable . Replacing the Speakers. 5. Place the speaker modules onto the bottom cover .
Chapter 3 11 9 1. Lay the speaker cables into the retention guides and app ly glue on the reten tion guide locatio ns. 2. Replace the three (3) screws.
120 Chapter 3 Replacing the Mainboard 1. Connect the CRT board cable. 2. Replace the mainboard into the bottom co ver i nserting the external connector side first.
Chapter 3 121 4. Connect the speaker connector. 5. Lay the LCD cable through the retentio n guid es so it matches the mainbo ard connector locations. 6.
122 Chapter 3 7. T urn the computer over and connect touchscreen cable. 8. Connect the LCD cable. 9. Adhere the clear protective LCD connector cover ..
Chapter 3 123 Replacing the CRT Board. 1. Connect the CRT cable. 2. T urn the CRT board over . 3. Place the CRT board into the cover ..
124 Chapter 3 4. Replace the one (1) screw . Replacing the LED Board 1. Place the LED board onto the cover . IMPORT ANT : T ake special care that the slider switch is pr ope rly aligned in the bottom case switch cover . Ste p Screw Quantity Screw T ype.
Chapter 3 125 2. Replace the two (2) screws. 3. Replace the LED board cable in the mainboard connector. 4. Lock the mainboard connector . Ste p Screw Quantity Screw T ype.
126 Chapter 3 5. Replace the LED board cable in the LED board connecto r . 6. Lock the LED board connector . Replacing the I/O Board 1. Replace the I/O board inserting the exte rn al port side first.
Chapter 3 127 2. Replace the one (1) screw . 3. T urn the LCD module. 4. Replace the I/O cable in the I/O board connector . Ste p Screw Quantity Screw T ype.
128 Chapter 3 5. Lock the I/O board connector . 6. Insert the I/O cable under the rete ntion gu ide hook. 7. Replace the I/O cable in the IO board..
Chapter 3 129 8. Lock the I/O board connector . Replacing the Button Board 1. Replace the button board..
130 Chapter 3 2. Replace the two (2) screws. 3. Replace the touchpad cable in the touchpad connector . 4. Lock the touchpad connector . Ste p Screw Quantity Screw T ype.
Chapter 3 131 5. Adhere the touchpad cable to the top cover . 6. Connect the touchpad cabl e to the button board. 7. Lock the button board connector ..
132 Chapter 3 8. Adhere the button board cable to the upper cover . 9. Replace the button board cable in the button board conn ector . 10. Lock the button board connector .
Chapter 3 133 Replace the Bluetooth Module 1. Replace the Bluetooth cable. 2. Replace the Bluetooth module onto the upper cover . 3. Replace the one screw .
134 Chapter 3 Replacing the Upper Cover 1. Replace the upper cover . 2. Connect the Bluetooth cable to the mainboard. 3. Press down on the upper cover sides.
Chapter 3 135 4. Press down on the upper cover bottom edge. 5. Connect the button b oard cable. 6. Lock the button board cable..
136 Chapter 3 7. Replace the nine (9) screws in the upper cover . 8. T urn the computer over and replace the twenty-two (22) screws in the lower cover . Ste p Screw Quantity Screw T ype. Upper Cover M2*5 (Red Call Out) 6 M2*2.5 (Green Call Out) 3 Ste p Screw Quantity Screw T y pe.
Chapter 3 137 Replacing the Hinge Covers 1. Replace the hinge cap. 2. Replace the hinge bezel. 3. Replace the two (2) screws. Ste p Screw Quantity Screw T ype.
138 Chapter 3 Replacing the Keyboard 1. Replace the keyboard FPC. 2. Lock the keyboard FPC. 3. Flip the keyboard over and inse rt the front edge of the keyboard.
Chapter 3 139 4. Press down the keyboard top edge. Replacing the 3G Module 1. Replace the 3G module..
140 Chapter 3 2. Replace the one (1) screw . 3. Connect the cables (Blue cable connects to Aux). Ste p Screw Quantity Screw T ype. 3G Module M2*3 1.
Chapter 3 141 Replacing the WLAN Module 1. Replace the WLAN card. 2. Replace the one (1) screw . 3. Connect the cables (Black cable connects to Main). Ste p Screw Quantity Screw T ype.
142 Chapter 3 Replacing the DIMM 1. Replace the DIMM module. 2. Press down the DIMM module to lock into place. Replacing the Hard Disk Drive 1. Replace the HDD FPC.
Chapter 3 143 2. Replace the HDD in the bay . 3. Adhere the bla ck t ape. 4. Replace the HDD FPC..
144 Chapter 3 5. Lock the HDD FPC. Replacing the Module Cover 1. Insert the side of the module cover into the outside edge slots (1)and lower into place (2).
Chapter 3 145 2. Press firmly around the edges of the module cover . 3. T ighten the five (5) captive screws..
146 Chapter 3 Replacing the SIM Card 1. Insert the SIM card into the sl ot until you hear an audible click. NOTE: The gold chip in the SIM card i s face down. Replacing the Battery 1. Insert the battery outer edge into the slots. 2. Push the battery down into place.
Chapter 3 147 3. Lock the battery . Replacing the Dummy Card 1. Insert the dummy card into the slot..
148 Chapter 3.
Chapter 4 149 Troubleshooting Common Problems Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false e rrors and invalid system responses.
150 Chapter 4 Power On Issue If the system doesn’t power on, perform the following acti ons one at a time to correct the problem. Do not replace non-defective FRUs: Computer Shuts down Intermittently If the system powers off at intervals, perform the fo llow ing actions one at a time to correct the problem.
Chapter 4 151 No Display Issue If the Displa y doesn’t work, perform the follo wing actions one at a time to correct the problem. Do not replace non-defective FRUs: No POST or Video If the POST or video doesn’t display , perform the foll owing actions one at a time to correct the problem.
152 Chapter 4 If the computer boots correctly , add the devices one by one until the failure point is discovered . 6. Reseat the memory modules. 7. Remove the drives (see “Disa s sembly Process” on page 34). 8. If the Issue is still not resolved, see “Online Support Information” on page 165.
Chapter 4 153 6. If the Issue is still not resolved, see “Online Support Information” on page 165. LCD Failure If the LCD fails, perform the following actions one at a ti me to correct the problem.
154 Chapter 4 Built-In Keyboard Failure If the built-in Keyboard fails, perform the foll owing actions one at a ti me to correct the pro blem. Do not replace non-defective FRUs: Start Keyboard properl.
Chapter 4 155 TouchPad Failure If the To u c h P a d doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Check M/B T/P FFC Re -.
156 Chapter 4 Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the probl em. Do not replace non-defective FRUs: Sound Problems If sound problems are experienced, p erform the following actions one at a time to correct the problem.
Chapter 4 157 8. Remove and recently installed hardware or software. 9. Restore system and file settings from a k nown good date using System Restor e . If the issue is not fixed, repeat the prec eding steps and select an earl ier time and date. 10. Reinstall the Operating System.
158 Chapter 4 c. Select the micropho ne typ e from the list and click Next . d. Follow the onscre en prompts to complete the test. 8. If the Issue is still not resolved, see “Online Support Information” on page 165.
Chapter 4 159 USB Failure (Right up/down side) If the rightside USB port fails, perform the following actio ns one at a time to correct the problem. Do not replace non-defective FRUs: Other Failures I.
160 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothin g to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists.
Chapter 4 161 Post Codes These tables describe the Post Codes and components of the POST process. Sec: NO_EVICTION_MODE_DEBUG EQU 1 (CommonPlatformsecIa32SecCore.
162 Chapter 4 0x 14 V erif y burst length of 8 is supported by all DIMMs 0x 15 Determine the smallest tWR supported by all DIMMs 0x 16 Determine DIMM size parameters 0x 17 Program the correct system m.
Chapter 4 163 BDS & Specif ic action: 0x0 0 Report the legacy boot is happening 0x1 2 W ake up the APs 0x1 3 Initialize SMM Private Data and relocate BSP SMBASE 0x2 1 0x2 7 PC init begin at the st.
164 Chapter 4 Each PEIM entry point used in 80_PORT 0x9 9 0x9A Mouse disable Detect PS2 mouse 0x9B Report that the mouse is being enabled 0xB8 Peripheral removable media reset(ex:IsaF loppy , USB devi.
Chapter 4 165 Each Driver entry point used in 80_PORT 0x 11 PEI_S3_RESUME 0x 12 PEI_CLOCK_GEN 0x 13 PEI_OP_PRESENCE 0x 14 PEI_TPM_TCG 0x 15 PEI_FIND_FV 0x 16 PEI_H2O_DEBUG_IO 0x 17 PEI_H2O_DEBUG_COMM .
166 Chapter 4 0x3D SECURITY_STUB 0x3 E DXE_CPU_IO 0x 3F CF9_RESET 0x 40 PC_RTC 0x 41 ST A TUS_CODE 0x 42 V ARIABLE 0x 43 EMU_V ARIABLE 0x 44 DXE_CHIPSET_INIT 0x 45 DXE_ALERT_FORMA T 0x 46 PCI_HOST_BRI.
Chapter 4 167 0x 56 PLA TFORM_IDE 0x 57 SMBIOS 0x 58 MEMORY_SUB_CLASS 0x 59 MISC_SUB_CLASS 0x5A CON_PLA TFORM 0x5B SA VE_MEMORY_CONFIG 0x5C ACPI_SUPPORT 0x5D CON_SPLITTER_UGA_VGA / CON_SPLITTER 0x5 E .
168 Chapter 4 0x 70 USB_CBI1 0x 71 USB_KB 0x 72 USB_MASS_STORAGE 0x 73 BUS_PCI_UHCI 0x 74 USB_MOUSE 0x 75 USB_BUS 0x 76 SETUP_UTILITY 0x 77 FW_BLOCK_SERVICE 0x 78 0x 79 USB_LEGACY_PLA TFORM GRAPHICS_C.
Chapter 4 169 Each SmmDriver entry p oint used in 80_PORT 0x 89 MONITOR_KEY 0x8A PLA TFORM_BDS 0x8B F A UL T_TOLERANT_WRITE 0x8C UPDA TE_DISP A TCHER 0x8D CHINESE 0x8 E TPM_S3_Resume 0x 8F 0x 90 USB_E.
170 Chapter 4 0xC1 SMM_CONTROL 0xC2 SMM_BASE 0xC3 SMMAP 0xC4 SMMCORE 0xC5 SMM_DISP A TCH 0xC6 SMM_ST ART 0xC7 SMM_RUNTIME 0xC8 SB_SMM_DISP A TCH 0xC9 SMM_THUNK 0xCA SMM_ACPI_SW_CHILD 0xCB SMM_SB_S3_SA.
Chapter 5 171 Jumper and Connector Locations Mainboard Top View Item Description Item PJ2 DC-in CN1 LED connector PJ1 Battery connector CN17 USB connector CN6 LCD connector CN18 HDMI CN5 T ouchscreen .
172 Chapter 5 Mainboard Bottom View Item Description Item Description CN9 HDD connector CN17 USB connector JSIM1 SIM card connector CN14 RTC battery connector PJ1 Battery connector CN13 Mini-card for .
Chapter 5 173 Clearing Password Check and BIOS Recovery This section provides a procedure for clearing th e password and BIOS. The Hardware Open Gap on the mainboard clears the CMOS of all user settings and restores factory defaults. Mainboard CMOS Discharge Discharging the CMOS clears all user settings.
174 Chapter 5 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block The BIOS Recovery Boot Block is a sp ecial block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this f eature to resto re the BIOS firmware to the factory settings if a BIOS flash process fails.
Chapter 6 175 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of the computer. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).
176 Chapter 6 Main Chassis 9 LCD camera asse mbly 57.S6507.001 10 LCD panel LK.1 1605.0 03 1 1 LCD bracket (left) 33.PND07.002 12 Screw 86.TPK07.001 13 T ou ch panel 56.PND07.004 14 Bezel 60.WGV07.004 15 Screw 86.TG607.004 Item Description Acer Part No.
Chapter 6 177 12 Button board assembly 55.PL907.004 13 Bluetooth module BT .21 100.006 14 Bluetooth cable 50.PL907.001 15 Upper Cover 60.WGV07.005 16 Hinge cap 42.WGV07.002 17 T op cap 42.WGV07.004 18 Keyboard KB.I1 10G .026 19 Screw 86.TG607.004 20 Lower cover 60.
178 Chapter 6 FRU List CA TEGOR Y P ARTNAME ACERP ARTNO. ADAPTER ADAPTER DEL T A 30W 19V 1.7X5.5X1 1 BLACK ADP-30JH BA LF AP .0 3001.001 ADAPTER LITE-ON 30W 1.7X5.5X1 1 BLACK P A-1300-04AC LF AP .0 3003.001 ADAPTER HIPRO 30W 19V 1.7X5.5X1 1 BLACK HP-A0 301R3 B1LF LF AP .
Chapter 6 179 POWER CORD US 3PIN ROHS 27.T AXV7.001 BLUETOOTH CABLE 50.PL907.001 FFC CABLE - LED/B TO MB 50.PL907.002 CRT CABLE 50.PL907.003 FFC CABLE - CARD READER/B TO MB 50.PL907.004 HDD FPC CABLE 50.PL907.005 FFC CABLE - TP TO TP/B 50.PL907.006 FFC CABLE - MB TO TP/B 50.
180 Chapter 6 LCD BRACKET - R 33.PND07.001 LCD BRACKET - L 33.PND07.002 CENTER HINGE 33.WGV07.001 SD DUMMY CARD BK 42.BCC07.004 HDD COVER 42.WGV07.001 HINGE CAP 42.WGV07. 002 TOP CAP BLACK 4 2.WGV0 7.004 TOP CAP RED 42.WHJ07.001 LCD COVER ASSY PB RED W/ANTENNA 60.
Chapter 6 181 UPPER CASE ASSY BLACK W/TP , FFC*2 60.WGV07.001 LOWER CASE ASSY W/SPEAKER FOR 3G 60.W GV07.002 LOWER CASE ASSY W/SPEAKER FOR WIFI 60 .WGV07.003 LCD BEZEL ASSY BLACK FOR GW 60.W GV07.004 LCD COVER ASSY GW BLACK W/ANTE NNA 60. WGV07.005 UPPER CASE ASSY RED W/TP , FFC*2 60.
182 Chapter 6 HDD/HARD DISK DRIVE HDD TOSHIBA 2.5" 5400rpm 160GB MK1655GSX Libra SA T A LF F/W : FG01 1J KH.16004.006 HDD HGST 2.5" 5400rpm 160G B HTS545016 B9A300 Panther B SA T A LF F/W:C60F Disk imbalance criteria = 0.014g-cm KH.16007.026 HDD WD 2.
Chapter 6 183 KEYBOARD Keyboard GA TEW A Y GP1 T SJM1 1 86KS Black Arabic T exture KB.I1 10G .002 Keyboard GA TEW A Y GP1 T SJM1 1 87KS Black Belgium T exture KB.I1 10G .003 Keyboard GA TEW A Y GP1 T SJM1 1 87KS Black Brazilian Portuguese T e xture KB.
184 Chapter 6 LCD LCD MODULE ASSY NLED1 1 .6WXGAG PB RED W/ ANTENNA 6M.BGU07.001 LCD MODULE ASSY NLED1 1.6 WXGAG PB RED W/3G ANTENNA 6M.BGV07.001 LCD MODULE ASSY NLED1 1 .6WXGAG PB BLACK W/ ANTENNA 6M.BGW07.001 LCD MODULE ASSY NLED1 1 .6WXGAG PB BLACK W/3G ANTENNA 6M.
Chapter 6 185 MEMOR Y Memory NANY A SO-DIMM DDRIII 1066 1GB NT1GC64BH8A1PS-BE LF 64*16 0.07um KN.1GB03.031 Memory MICRON SO-DIMM DDRIII 106 6 1GB MT8JSF12864HZ-1G1 F1 LF 128*8 0.065um KN.1GB04.015 Memory KINGST ON SO-DIMM DDRIII 1066 1GB ACR128X64D3S1066C7 LF 128*8 0.
186 Chapter 6 Screw List SPEAKER SPEAKER SET 23.PL907.001 Description Ac er Part Numbe r SCREW M2.0*3.0-I(BKAG)(N YLOK IRON 86.ARE07.002 SCREW M2*5-I(BZN)( NYLOK) 86.TG607.004 SCREW M2.0*2.5-I(BUWZN) 86.TPK07.001 SCREW 2.0*4.0 86.W0107.003 SCREW M2.0*3.
Appendix A 187 Model Definition and Configuration Model Acer Part No Description CPU LCD HDD 1(GB) Wireless LAN1 Blue tooth EC14T 03j LX.WG V02.01 1 EC14T03j W7HP64WJP1 UMACkk 1*2G/ 250/BT/6L2.8/ 5R/ CB_bgn_0.3D_B AG_AUk_JA1 1 CMSU2 300B NLED1 1. 6WXGAG N250GB5 .
188 Appendix A EC14T 02u LX.WG V02.003 EC14T02u W7HP64WTUS1 UMACkk 2G+1G/ 250/6L2.8/5R/ CB_bgn_0.3D_A Uk_ENP1 PMDSU 4100B NLED1 1. 6WXGAG N250GB5 .4KS INT1000 H N EC14T 05u LX.WG V02.004 EC14T05u W7HP64WTUS1 UMACkk 2*2G/ 320/6L2.8/5R/ CB_bgn_0.3D_A Uk_ENP1 PMDSU 4100B NLED1 1.
Appendix A 189 EC14T 01e LX.WHJ 02.005 EC14T01e EM W7HP64EMWTE A1 UMACrr 2G+1G/320/ 6L2.8/5R/ CB_bgn_0.3D_A Ur_ES31 PMDSU 4100B NLED1 1. 6WXGAG N320GB5 .4KS INT1000 H N EC14T 04u LX.WHJ 02.002 EC14T04u W7HP64WTUS1 UMACrr 2*2G/ 320/6L2.8/5R/ CB_bgn_0.3D_A Ur_ENP1 PMDSU 4100B NLED1 1.
190 Appendix A EC18T 01n LX.WHL 02.007 EC18T01n EM W7HP64EMWTI D1 UMACkk 2G+1G/320/BT/ 6L2.8/5R/ CB_n2_0.3D_BA G_AUk_ID22 C2DSU 7300B NLED1 1. 6WXGAG N320GB5 .4KS SP1x2H MW BT 2.1 EC18T 01c LX.WHL 01.002 EC18T01c W7HB64SCWTC N1 UMACkk 2*2G/320/6L2.8/ 5R/ CB_n2_0.
Appendix A 191 EC18T 01h LX.WHL 02.001 EC18T01h W7HP64WTCA2 UMACkk 2*2G/ 320/BT/6L2.8/ 5R/ CB_n2_0.3D_AU _ENJ1 C2DSU 7300B NLED1 1. 6WXGAG N320GB5 .4KS SP1x2H MW BT 2.1 EC18T 02n LX.WH M02.00 9 EC18T02n EM W7HP64EMWTI D1 UMACrr 2G+1G/320/BT/ 6L2.8/5R/ CB_n2_0.
192 Appendix A EC18T 01i LX.WH M02.00 2 EC18T01i EM W7HP64EMWTP H1 UMACrr 1*2G/320 /BT/ 6L2.8/5R/ CB_n2_0.3D_AU _ES61 C2DSU 7300B NLED1 1. 6WXGAG N320GB5 .4KS SP1x2H MW BT 2.1 EC18T 02t LX.WH M01.00 1 EC18T02t EM W7HB64EMWTT H1 UMACrr 2*2G/500_L/BT/ 6L2.
Appendix B 193 Test Compatible Components This computer ’s compat ibility is tested and verified by Acer ’s internal testing department. All of it s system functions are tested under Windows ® 7 en vironment. Refer to the following lists for components, adapter ca rds, and peripherals which have passed these tests.
194 Appendix B INTEL C2DSU7300B CPU Intel Core2Dual SU730 0 3M 800 R-0 G sensor LIS33DETR G sensor LIS33DETR HDD HGST N160GB5.4KS H DD HGST 2.5" 5400rpm 160GB F alcon B HTS543216L9SA00 SA T A LF F/W:C40C HGST N160GB5.4KS H DD HGST 2.5" 5400rpm 160GB HT S545016B9A300 Panther B SA T A LF F/W:C60F Disk imbalance criteria = 0.
Appendix B 195 CMO NLED1 1.6WXGAG LED LC D CMO 1 1.6" WXGA Glar e N1 16B6-L02 C2 LF 200nit 10ms 50 0:1 LPL NLED1 1.6WXGAG LED LCD LPL 1 1.6" WXGA Glare LP1 16WH1-TLA1 LF 200nit 8ms 500:1 SAMSUNG NLED1 1.
196 Appendix B.
Appendix C 197 On-line Support Information This section describe s online techni cal support services a vailable to help you repair your Acer Systems. If you are a distributor , dealer , ASP or TPM, please re fer your technical queries to your local Acer branch office.
198.
199 A Antennas Removing 97 , 101 B Battery Pack Removing 42 BIOS ROM type 17 vendor 17 Version 17 BIOS Utility 23 – 31 Advanced 26 Boot 29 Exit 30 Navigating 23 Save and Exit 30 Security 26 System S.
200 M Main Unit Disassembly Flowchart 52 Mainboard Removing 120 media access on indicator 8 Memory Check 150 Microphone Removing 89 , 108 Model Definition 187 N No Display Issue 151 num lock on indica.
201.
202.
An important point after buying a device Gateway EC18T (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Gateway EC18T yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Gateway EC18T - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Gateway EC18T you will learn all the available features of the product, as well as information on its operation. The information that you get Gateway EC18T will certainly help you make a decision on the purchase.
If you already are a holder of Gateway EC18T, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Gateway EC18T.
However, one of the most important roles played by the user manual is to help in solving problems with Gateway EC18T. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Gateway EC18T along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
