Instruction/ maintenance manual of the product Q550-30GB-01 Fujitsu
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System Operating manual STYLISTIC Q550.
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Copyright Fujitsu T ec hnology Solutions 201 1 04/1 1 Published by Fujitsu T echnolo gy Solutions Mies-van - der-Rohe-Straße 8 (Mi es-van-der-Rohe St reet No. 8) 80807 Munich, G ermany Contact h ttp://t s.fujitsu.com /support All rights reserved, including intellectua l property rights.
STYLISTIC Q550 Operating manual Innovative t echnology 7 Ports and controls 9 Important notes 1 1 First-ti me setup of your device 17 W o r k i n gw i t ht h eT a b l e tP C 2 0 Security functions 53 .
Microsoft, MS and Windows are registered tr ademarks of the Microsoft Corpora tion. Adobe Reader is a trademark of Adobe Systems Incorporated. MultiMediaCard is a registered trademark of In fi neon T echnologies AG Sony and Memory Stick are registered tr ademarks of Sony Electronics, Inc.
Content s Contents I n n o v a t i v e t e c h n o l o g y ............................. ................... ............... .. 7 F u r t h e r i n f o r m a t i o n .............................. ................... ............... ...... 7 Notational conventions .
Contents S u p p o r t e d f o r m a t ................... ................... ............... ............... 4 4 I n s e r t i n g t h e m e m o r y c a r d ...................... .................. ............... .... 4 4 R e m o v i n g t h e m e m o r y c a r d .
Content s The cursor does not correctly follow the pen movemen ts . . . . . . ............... .............. 7 0 P e n i n p u t n o t w o r k i n g ........................... ................... ............... ...... 7 0 T h e T a b l e t P C d o e s n o t s t a r t a f t e r s w i t c h o n .
Contents 6 F ujitsu T echnology Solutions.
Innovative techn ology Innovative technology ... and ergonomic design make your device a reliable and convenient companion. The device boots very quickly , is ready for immediate use an d offers a particularly long operating time because of its high capacity battery .
Innovative technolo gy Notational conventions Pay particular attention to text marked with this symbol. Failure to observe these warnings could pose a risk to health, damage the device or lead to loss of data. The warra nty will be invalidated if the device becomes defective through failure to observe these warnings.
Ports and controls Ports and controls This chapter presents the individual hardw are components of your device. I t gives you an overview of the device’s indicators and connecti ons. Please familiarise yourself with these components before you start to work with the device.
Ports and controls Rear 1 3 4 5 6 7 2 8 8 1 = Battery compartm ent 2 = WebCam 3 = Memory card slot 4 = Fingerprint sensor 5 = USB port 6 = Headphone port 7 = HDMI port 8 = Microphones 10 Fujitsu T ech.
Important notes Important notes Impor tantnot es Notes This chapter contains essential safety information which must be followed when working with your T ablet PC.
Important n otes Protecting the display screen The device is not waterproof. Do not pour liquids on the system or wash it with a heavily soaked cloth. Do not place items on the top of the display , or damage may occur . During normal use of the device, smal l particles from the environment can become embedded in the pen tip and scratch the screen.
Important notes ► Align the screen protector on the edges of the screen as illustrated and lay it on the screen with the adhesive side downward. ► Make stroking m ovements towards the outside edges in order to remove any air bubbles. ► Press the edges fi rmly .
Important n otes T o ensure a good seal between the scre en protector and the display , do not lift the screen protector from the display once it has been applied. ► Carefully lift the plastic protective coating at the angled corner and pull it from the screen.
Important notes Energy saving Notes Energy Energ ysaving If you will not be using your T ablet PC, s witch it off. Switch off any connected external devices when they are not in use. If you use the energy saving functions, the T ablet PC uses less power .
Important n otes T ransporting the T ablet PC Protect the T ablet PC from severe shocks a nd extreme temperatures (e.g., direct sunlight in a car). ► If your device has an optical drive, remove all data media (e.g. CD, DVD) from the drives. Transportation Ta b l e t P C ► Switch off the T a blet PC.
First-time setup of your device First-time setup of your devic e First- timese tup Gettingstarted Please read the chapter "Import ant notes ", Page 1 1 . If your device is equipped with a Windows operating system, the necessary hardware drivers and supplied software are already pre-installed.
First-time setup of your device Selecting a location Selectingalocation Device Mainsad apter Select a suitable location for the device before setting it up. Follow the instructions below when doing so: • Never place the device or the mains adapter on a heat-sensitive surface.
First-time setup of your device Switching on the device for the fi rst time Switchingonforthe fi rstt ime On devices with ON/OFF switch for wireless components: Slide the O N/OFF sw itch for wireless components to the ON position before switching on the device.
Working with the T ablet PC W orking with the T ablet PC Tabl etPC,ope ratio n Tabl etPC This chapter describes the basics for operating your T ablet PC. Y ou can fi n d instru ctions on how to connect externa l devices (e.g. mouse, p rinter) to the T ablet PC in the chapter " Connec ting ex ternal d evices" , Page 60 .
Working with the T ablet PC Switching on the T ablet PC TabletPC:switchingon Power-onindicator Suspend/Resumebu tton 1 2 ► Slide the ON/OFF switch (1) to the right to switch on the T ablet PC. The ON/OFF switch retu rns automatically to its original position.
Working with the T ablet PC Handwriting recogniti on under Windows 7 Handwriting recognition under Windows 7 currently supports the following languages: English, German, French, Italian, Japanese, Kor.
Working with the T ablet PC Select display orientation (portrait or landscape orientation) Landscapeorientat ion Portraitorientation Displayorientation Y ou can choose to use either portrait or landscape orientation for the display . Press the T ablet button to switch between portrait and landscape orientation.
Working with the T ablet PC Actions with one fi nger Action Description Selecting objects (click with the left mouse button) ► With your fi nger , tap once brie fl yo nt h e object. Starting programs (double-click with the left mouse button) ► With your fi nger , tap twice brie fl y in quick succssion on the program icon.
Working with the T ablet PC Actions with two fi ngers Action Description Scro lling ► Position two fi ngers on the touch screen. ► Move yo ur fi ngers upwards to scroll up.
Working with the T ablet PC Action Description Increasing or decreasing the view ► Position two fi ngers on the touchscreen and move them apart to increase the view. or ► Position two fi ngers on the touchscreen and move them together to de crease the view .
Working with the T ablet PC Actions with three fi ngers Action Description Maximising or minimising current window ► Position three fi ngers on t he touchscreen and move them upwards to maximise the window . or ► Position three fi ngers on t he touchscreen and move them downw ards to minimise the window .
Working with the T ablet PC Action Description Displaying and rotating current window in 3D carousel layout ► T ap the touchscreen with you r three fi ngers to display the 3D carousel. ► Hold your fi ngertips pressed to change the 3D carousel layout.
Working with the T ablet PC Action Description Scrolling through all open fi les in a program ► Position three fi ngers on t he touchscreen and move th em to t he side (left or right) over the touchscreen . Displaying con text menu and selecting entry ► Position two fi ngers on the touch screen.
Working with the T ablet PC Actions with four fi ngers Action Description Displaying a menu with context-sensitive web applications with one hand Y ou can select a word, sente nce, paragraph or an item ► Ta p b r i e fl y on t he touchscreen with four fi ngers on one hand then lift your fi ngers from the screen.
Working with the T ablet PC Action Description Enlarging the area ► T o magnify an area of a document, position two fi ngers of each hand in a rectangle on the touch screen as sho wn. The selected area will be magni fi ed. ► Place one fi nger on the touchscreen to move the rectangle around the touchscreen to magnify several areas.
Working with the T ablet PC Action Description Paging through (fast scrolling) ► Position four fi ngers on the touchscreen and move them upwards to scroll up. or ► Position four fi ngers on the touchscreen and move them downwards t o scroll down.
Working with the T ablet PC Using the stylus pen 1 2 3 1 = pen tip 2 = pen button 3 = eyelet for p en cord Y ou can use the pen on your T ablet PC as an electronic writing implement to select items, and to navigate through programs on it.
Working with the T ablet PC The T ablet PC’s pen is an electronic instrument that can be damaged if used improperly . Ha ndle the pen with care. The following list contains guidelines for proper pen handling: • Do not gesture with the pen. • Do not use the pen as a pointer .
Working with the T ablet PC Calibrating the pen Before using the pen for the fi rst time, you should calibrate it so that the cursor follows the movements of the pen as accurately as possible. Y ou should also always repeat the calibration if the co-ordination between the pen and cursor moveme nt deteriorates.
Working with the T ablet PC Removing the pen battery Do not take off the pen tip to change the battery . The pen contains one AAAA battery . 1 2 ► Unscrew and remove the cap from the pen (1). ► Pull the battery out of the pen (2). Installing a pen battery 1 2 ► Insert the new battery in the pen (1).
Working with the T ablet PC T ablet buttons Y our T ablet PC is fi tted with three multi-functional tablet keys. Y ou can navigate on the screen with a simple press of a button, call preset applications or ones that you have s et yourself.
Working with the T ablet PC Basic functions when th e device has booted Button Basic function Log on to the system or open the Windows T ask Manager If you keep this tablet button pressed for two seco.
Working with the T ablet PC Webcam Webcam Y our device has two WebCams: one on the front side of the device and one on the rear . Depending on the software u sed, you can use your W ebcam to take pictures, record video clips or take p art in web chats.
Working with the T ablet PC Charging, caring for and maintaining the battery Battery Battery The T ablet PC battery can only be charged whe n the ambient temperature is between 5°C and ma x. 35°C. Y ou can charge the battery by connecting the T ablet PC to the mains adapter (see " Mains adapter connecting", Page 18 ).
Working with the T ablet PC Removing the b atter y Please observe the safety information in cha pter "Impor tant note s", Page 1 1 . Remove the power plug from the mains outlet! ► Switch the device off. The device must not be in energy-saving mode.
Working with the T ablet PC Installing ba ttery 3 2 1 ► Slide the release button in the direction of the arrow (1). ► Slide the release button in the direction of the arrow (2) and hold it in place. ► Push the battery into the battery compa rtment until you feel it engage (3).
Working with the T ablet PC Using the power-managem ent features Power Power Battery The T ablet PC uses less power when the power managemen t features are enabled. Y ou will then be able to work longer when using the battery before having to recharge it.
Working with the T ablet PC Memory cards Slot Y our T ablet PC is equipped with an integra ted memory card reader . Observe the manufacturer ’s instructions when handling the memory cards.
Working with the T ablet PC Removing the memory card Memorycard In order to protect your data, alwa ys follow the correct procedure for removing the card outlined below . Y ou can stop the memory card via the corresponding icon i n the task bar: ► T ap on the symbol.
Working with the T ablet PC SIM card A SIM Card (Subscriber Identity Module) is a chip card which is inserted i n a mobile telephone or T ablet PC and, together with an integrated UMTS module, enables access to a mobile radio network. When handling SIM cards, f ollow the instructions supplied by the provider .
Working with the T ablet PC Switching the wireless components on and off Before switching on your device for the fi rst time, the on/off switch for radio components must be in the "ON" position. ► Slide the ON/OFF switch into the "ON" position to activate the rad io components.
Working with the T ablet PC Setting up WLAN access • Requirement: A W LAN must be available and you must have the corresponding access information. Information on con fi guring the WLAN access can be found in the documentation for your operating s ystem.
Working with the T ablet PC Y our Cradle (optional) Y our Cradle is a device that helps you to quickly connect your T ablet PC to your peripheral devices, such as a printer , mouse, etc. Y ou only need to dock the T ablet PC in order to work with your peripheral devices.
Working with the T ablet PC S e t t i n gu pt h eC r a d l e Select a suitable location for the Cradle before setting it up. Follow the instructions below when doing so: • P l a c et h eC r a d l eo na fl at, stable, nonslippery surface. • Never place the Cradle and the mains adapter on a heat-sensitive surface.
Working with the T ablet PC ► Remove the power plug of the mains adapter f rom the mains socket. ► Pull the mains adapter cable out of the DC jack (DC IN) of the T ablet PC. 1 2 4 3 ► Position the T ablet PC so that it is in line with the storage space of the Cradle.
Working with the T ablet PC Disconnecting the T ablet PC from the Cradle If you connect the T ablet PC to the Cradle during operation, prob lems can occur . We recommend that the T ablet PC is switched off or that the appro priate undocking function provided by the operating system is executed.
Security functio ns Security functions Securityfunctions Y our T ablet PC has several security features that you can use to secure your system from unauthorised access.
Security functio ns Con fi guring password prot ection in BIOS Setup Utility T o navigate more easily in the BIOS Setup Utility , you can use an external USB keyboard.
Security functio ns Setting supervi sor and user passwo rd ► Start the BIOS Setup U tility and go to the Security menu. ► Select the Set Supervisor Password fi eld and press the Enter key . With Enter new Passwor d : you are asked to enter a password.
Security functio ns Activating syst em protection ► Start the BIOS Setup Utility and go to the Security menu. Operatingsystem ► Select the Passwor d on Boot option and press the Enter key . ► Select the desired option ( Disa ble d , First Boot or Every Boot ) and press the Enter key ► Select the Save Changes & Exit option under Exit .
Security functio ns Deactivat ing hard disk protecti on T o cance l a password without setting a new one, proceed as follows: ► Call up the BIOS Setup and select the Security menu. ► Mark the Har d Disk Security fi eld and press the Enter key . ► In the Drive0 area mark the Set Master Password fi eld and press the Enter key .
Security functio ns SmartCard reader Securityfunctions, Securityfunctions SmartCards are not supplied as standard equipment. Y ou can use all SmartCards that comply with the ISO standard 7816-1, -2 or -3. These SmartCards are available from various manufacturers.
Security functio ns T rusted Platform Module (TPM) (device-dependent ) TPM Trusted Platfor mM odule T o use the TPM, you must a ctivate the TPM in the BIOS Setup before the software is installed. The condition for this is that you have assigned at least the supervisor password (see " Security fun ctions ", Page 5 3 ).
Connecting extern al devices Connecting external devices Under all circumstances, please observe the safety notes provided in the " Importa nt notes", Page 1 1 chapt er before connecting or disconnecting any devices to or from your T ablet PC.
Connecting extern al devices HDMI port HDMIport The HDMI port of your T ablet PC can be used to conne ct an external ampli fi er, LCD TV or a plasma TV with an HDMI connection. ► Connect the data cable to the external device. ► Connect the data cable to the HDMI port of the T ablet PC.
Connecting extern al devices Connecting USB devices USBports On the USB ports, you can connect external devices that also have a USB port (e.g. a DVD drive, a printer , a scanner or a modem). USB devices are hot-plugga ble. Th is means you can connect and disconnect devices while your operating system is running.
Connecting extern al devices Headphone port Connectingaudio dev ices Audioports Connect ingheadphones Via the headphone port, you can connect either a headphone or an external speaker to your T ablet PC. ► Connect the audio cable to the external device.
Settings in BIO S Setup Utility Settings in BIOS Setup Utility BIOSSetupUtility Systemsettings,BIOSSetup Utility Con fi gurat ion,BI OSSetupUti lity Setup Systemc on fi guratio n Hardwarecon fi gu ration T o navigate more easily in the BIOS Setup Utility , you can use an external USB keyboard.
Settings in BIOS S etup Utility Operating BIOS Setup Utility BIOSSetupUtility Use the touchscreen to operate the function keys in the BIOS S etup Utility . T ap on any element in the BIOS Setup menus or tap on the function or cursor keys indicated on the bottom of the screen.
Settings in BIO S Setup Utility Exiting BIOS Setup Utility BIOSSetupUtility Y ou need to select the desired option in the Exit menu and activate i t by pressing the Enter key: Exit Saving Changes - sa.
T roubleshooting and tips T roubleshooting and tips Troubleshooting Tips Fault Troubleshooting Follow the safety notes in the "Safety/Regulations" m anual when connecting or disconnecting cables. If a fault occurs, try to correct it as described.
T roubleshooting an d tips T h eT a b l e tP C ’ sd a t eo rt i m ei si n c o r r e c t Summertime Time,daylights avings Timenotcorrec t Timenotc orrect Inco rre ct da te /tim e Dateisincorrect Bufferbattery,load Cause T roubleshooting T ime and date are incorrect.
T roubleshooting and tips The external monitor remains bl ank Monitor Cause T roubleshooting Monitor is switched o ff. ► Switch the external monitor on. Power saving has been activated (monitor is blank). ► Press a key (exte rnal keyboard) or tap on the touchscreen.
T roubleshooting an d tips The cursor does not correctly follow the pen moveme nts Cause Fault eliminat ion Pen incorrectly calibrated ► Calibrate the pen as shown unde r H a rd w a re and Sound / T ablet PC Settings in the Control Panel, see " Settin g the p en", Pag e 34 and " Calibr ating the p en", Pag e 35 .
T roubleshooting and tips The T ablet PC stops working TheTabletPC Energysaving m ode Cause T roubleshooting The T ablet PC is in energy saving mode. ► Leave energy saving mode.
T roubleshooting an d tips The battery discharges too quic kly Battery: Cause T roubl eshooti ng The battery is e ither too hot or too cold. In this case the battery indicator fl as hes. ► Bring the T ablet PC up/down to a normal temperature again.
T roubleshooting and tips User and/or supervisor SmartCard lost Cause T roublesho oting User and/or supervisor SmartCard lost ► If you have lost your User SmartCard, you can continue working with the Supervisor SmartCard and initialise a new User SmartCard or deactivate the SystemLock function.
T roubleshooting an d tips Error message/cause Resolution CMOS battery bad If the error message occurs repeatedly , the buffer battery in the T ablet PC is fl at. ► Contact your sales outlet or our customer service centre. System CMOS checksum bad - default con fi gu ration used The system con fi guration information is incorrect.
T echnical da ta T echnical data Ta b l e t P C General Processor Intel Atom Z670 Main memory (SO DIMM) 2 GByte DDR2 onboard Electrical data Safety regulations complied with CE Protection class II Maximum power consumption: (T ablet PC on with battery charging) 40 W T ouchscreen Size 25.
T echnical d ata Ambient condition s Environment class DIN IEC 721 7K1 Mechanism class DIN IEC 721 7M2 Operating temperature 5 ℃ .... 35 ℃ T ransport temperature (2K2) –15°C .... 60°C Rechargeable battery Yo u c a n fi nd information on the batteries used in your device at " http://ts.
Manufacturer ’s notes Manufacturer ’ s notes Disposal and recycling Notes Information about this subject can be found on your T ablet PC or on our Internet pages. Declarations of Conformity Declarationof conformity The "Declarations of Co nformity" for the device can be found at our Internet address under: " http:/ /ts.
Manufacturer ’s notes CE marking CEmarking CE marking for devices with rad io componen t This equipment complies with the requirements of Directive 1999/5/EC of the European Parliament and Commission from 9 March, 1999 governing Radio and T eleco mmunications Equipment and mutual recognition of c onformity .
Manufacturer ’s notes • Connect the equipment into an outlet that is on a different circuit than the receiver . • Consult the dealer or an experienced radio/TV technician for help. Notice to Users of the US T elephone Network Y our T ablet PC may be supp lied with an internal modem which comp lies with Part 68 of the FCC rules.
Manufacturer ’s notes • Public transportation terminals w here telephones are used to ca ll taxis or to reserve lodging or rental cars. • In hotel and motel rooms as at least ten percent of the .
Manufacturer ’s notes Avant de connecter cet équipement à une ligne téléphonique, l’utilisateur doit véri fi er s’il est permis de connecter cet équipement aux installations de télécommunications locales.
Manufacturer ’s notes This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device.
Manufacturer ’s notes Installation and use of this radio device must be in strict accordance with the instructions included in the user documentation provided with the product. Any changes or modi fi cations made to this device that are not expressly approved by the manuf acturer may void the user ’s authority to operate the equipment.
Index Index A Acoustic error messages 73 Audio ports 63 B Battery battery life 39 caring for and maintaining 40 charge level 40, 43 charging 40 self-discharge 40 storage 40 Battery status meter 40 Bat.
Index Memory c ard handling 44 inserting 44 removing 45 Mobile operation 15 Monitor drifting display 69 remains blank 69 N Notes 1 1 cleaning 16 disposal / recycling 77 energy saving 15 Safety 1 1 tou.
Index T ouchpad cleaning 16 T ouchscreen cleaning 16 dif fi cult to read 68 notes 22 re fl ected glare 68 remains blank 68 touchscreen is too dark 68 TPM 59 T ransport T ransport damage 17 T ranspor.
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If you already are a holder of Fujitsu Q550-30GB-01, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Fujitsu Q550-30GB-01.
However, one of the most important roles played by the user manual is to help in solving problems with Fujitsu Q550-30GB-01. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Fujitsu Q550-30GB-01 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center