Instruction/ maintenance manual of the product U600 Franklin
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U600 User Manual T o activate see page 16.
TOC i Table of Contents Table of Contents ......................................................................................................................... i Get Started .........................................................................
2 G et Started This section giv es you all the information y ou need to set up y our devi ce and Virgin Mobil e Broadband2Go serv ice for the first ti m e. Your Device at a Glance Manage Your Accoun t Set Up Your Dev ice Your Device at a Glance The follow ing illustration outli nes your devi ce’s primary external features.
3 Manage Your Acc ount Manage you r Virgin M obile account from you r computer or any phone. Online: www . virginmobileusa.co m ● Access your accou nt informa tion. ● Check your data usa g e. ● View and pay your bill. ● Enroll in Virgin M obile online billing and automatic payment.
4 Installation and S etup for B roadband2Go (W indows) This section wi ll guide you th rough the ins tallation and setup p rocess for the Broadband2Go software on W indow s 7, Vista and XP. Note: If you have in serted the de vice properly , Windows wi ll inform you that it has found new hardware.
5 9. The Broadband2Go Setup W izard w ill begin. Click Next to continue..
6 10. You are now ready to select the loca tion on your computer w here the Broadband2Go connection mana g er will be installed. It is recommende d that you do not modify the default destination.
7 11. Confirm you r software i nstallation by cli cking Next . During this s tep, the compone nts of the Broadband2Go connection mana g er are bei ng installed onto you r compute r.
8 12. I nstallation stat us will be indicated vi a the progress bar. 13. Installation is co m plete, select Close to leave the setup program..
9 13. Device drivers will be instal led on your PC. Pleas e wait a few moments for this task to complete. 14. I nstallation of the Broadb and2Go connection manager is now complete.
10 4. Double click the B roadband2Go se t up packa ge on M ac to begin install ation. 5. The Mac setup p rocess w ill ini tiate the installation, selec t Continue . 6. The Read M e window will show information abou t the softw are being ins talled, please review and select Continue .
11 7. Please select the ins t all destinati on and type o f install, and then select Install . 8. You Mac compute r will require a restart a fter install at ion is complete.
12 9. The installation pro cess begins and will display a progress bar on the setu p process..
13 10. Aft er installation is complete, please select Restart to compl ete the se tup process. 11. Aft er your M ac r estarts, the Broadb and2Go conn ection mana ger will open and complete the driv er install process .
14 12. You will be prompted to validate the Net w ork Preferences (M ac O S 10.5, 10 .6)..
15 13. The device drivers wi ll be installed, select A pply . Starting Broadba nd2Go Broadband2Go is a connection manager appli cation for the U600 3G/4 G USB M odem which allows y ou to manage and moni tor your In ternet connection .
16 • Includes a copy utility w hich creates wirel ess copies of your dial- up connections (i f supported by your devi ce). • Provides test functionality for WWAN devi ce(s). • Logs connection s used, duration o f usage, and b ytes sent and received.
17 Broadband2Go w ill then open the Broadband Net works wind ow as shown bel ow for activation. Follow the inst ructions b elow to activ ate your Broadba nd2Go device i f it has not already been activated.
18 7. From the main menu, select Options > Program Modem . 8. Enter your M DN/ Account # and MSID into the matching fields on the Program Modem wi ndow and select OK . Tip: Do not remov e your device from your compute r whil e the device is being a ctivated.
19 Using the Broadband2 Go Conne ction Manager The Broadband2 Go connection mana g er main s creen is show n below . The connection manager is whe re you manage y our 3G/4G connectio ns. The Broadband Networks wi ndow display s all of the availabl e network (3G/4G) conn ections.
20 The Status Bar Information re garding you r current netw ork connection can be seen in the Status Bar at the bottom of t he Broadban d2Go inter face. Status in formation w ill be displayed at the bottom durin g the connection p rocess as w ell as connected/disconnected states.
21 Using Virgin Mobile Broadband2Go There are several menus w ithin the connection m anager. The Session M enu The Tools M enu The Options M enu The Help M enu Additional Features The Session Menu The Session M enu allows you to connect to networ ks, di sconnect from ne tworks, enable Airplane M ode and exit the application.
22 Note: the menu toggles to Disable A irplane Mode once it has been enabl ed. Click Disable A irplane Mode (see graphi c below ). Once disabled, Broadba nd2Go will reflect the foll owing:.
23 The Tools Menu The Tools menu p rovides technical features for y our device. Mobile In fo WiMAX In fo Mobile Info Clicking on Mobi le Info displ ays the 3G devi ce and network informa tion.
24 Mobile Info (Dev i ce) : Displ ays all 3G devi ce information..
25 Mobile Info (Ne tw ork) : Displ ays all 3G network in f ormation..
26 WiMAX Info Clicking on WiMA X Info displays the 4G device and netw ork information . WiMAX Info (Dev ice) : Displ ays all 4G device information..
27 WiMAX Info (Net w ork) : Di splays all 4G netw ork information. 4G Scan No w : Scans the 4G netw ork. Switch to 4G : S witches the network to 4G if on 3G.
28 The Options Menu The Options menu p r ovides sev eral t abs whe re you can custo mize y our preferences. Preferences Language Program M odem Preferenc es From this menu , you can set y our General options, conne ct ion Options and search for Updates .
29 ● Selecting Minimize A pplication into Tray will send the connec tion manager to the Windows task ba r. To restore the application, click on the Broadband2Go tray icon, and select Open. Option ● Selecting A uto Connect w ill allow Broadband2Go to connec t to the firs t availabl e network (3G o r 4G).
30 ● Selecting Manua lly allow s you to check for soft ware updates by clicking Update No w . ● A u tomatically allow s the software to check for updates on a Da ily , Week ly , or Monthly basis, as long as the appl ication is runnin g, and you are connec t ed to the Interne t .
31 The Program Mod em window allows you to program the phone number (M DN) and M SID into the USB Mod em. You wil l obtain this informa tion from the Vi rgin Mob ile website w hen you sign up for or transfer service.
32 Contents Contents: provi des you w ith an embedded copy o f this User Guide. Check for Updates Check for Updates: allow s you to check for the l atest connection manager versio n avail able. Check for Firm w are Updates: allow s you to check for the la t est device f irmware versio n available.
33 About A bout: Displays Broadband2 Go device and con nection manager in formation..
34 Appendix 1: LED Operation Your device has LED lights that indicate the following detai ls. LED Co lors LED Status 4G LED Color (Left) 3G LED Color (Rig ht) Blue Blue Red Green 3G Mode 4G Disabled S.
35 Appendix 2: CARE AND MAINTENANCE Your device shoul d alway s be treated with care. The suggestions below w ill help y ou protect your warranty coverage. (a) Keep the dev ice dry. Preci pitation, humidity and all ty pes of liquids or moisture can contain minerals that w ill corr ode electronic circuits.
36 Appendix 3: SAR INFORMATION THIS MODEL PH ONE MEETS THE GOVERNMENT ’S REQUIREMENT S FOR EXPOSURE TO RA DIO WAVES. Your wirel ess phone is a radio trans m itter and rec eiver. It is designed and m anufactured no t to exceed the emi ssion limits for ex posure to radiofrequency (RF ) energy set by the Federal Communications Commissi on of the U.
37 Appendix 4 : SAFETY INFORMATION SAFETY INFORMA TION FOR FIXED WIRELE SS TER MINALS POTENT I ALLY EXPLOSIVE ATMOSPH ERES Turn your phone OFF when in any area wi th a potentially explosiv e atmosphere and obey all signs and inst ructions. Sparks in such areas could cauls e an explosion or fire resulting in bodily injury or ev en death.
38 Appendix 5 : U.S. Federal Communications Interference Statement U.S.FEDERA L COMMUNICATIONS COMM ISSION RA DIO FREQUE NCY INT ERFERE NCE STATE MENT INFORMA TION TO THE US ER NOTE: This equipment ha.
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If you already are a holder of Franklin U600, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Franklin U600.
However, one of the most important roles played by the user manual is to help in solving problems with Franklin U600. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Franklin U600 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
