Instruction/ maintenance manual of the product QGE 100 Extron electronic
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User Guide QGE 100 Graphics Encoders Quantum Graphics Encoder 68-2178-01 Rev. A 01 12.
This symbol is intended to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment. This symbol is intended to alert the user of the presence of uninsulated dangerous voltage within the product’ s enclosure that may present a risk of electric shock.
FCC Class A Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference.
Conventions Used in this Guide Notifications In this user guide, the following are used: CAUTION: A caution indicates a potential hazard to equipment or data. NOTE: A note draws attention to important information. TIP: A tip provides a suggestion to make working with the application easier .
Contents Using the QGE 100 Viewer Program ................. 34 Starting the Viewer Program ......................... 34 The QGE 100 Viewer W indow ...................... 35 Connecting to a QGE 100 Source .................. 38 Refreshing the Channel List .
QGE 100 • Contents vi.
QGE 100 • Introduction 1 Intr oduction This section gives an overview of the Extron QGE 100 Quantum Graphics Encoder , describes its significant features, and pr ovides examples of application diagrams.
QGE 100 • Introduction 2 POWE R QUANTUM ELITE DA TA Source PC Ne tw or k Swit ch PC Runnin g Vi ew er So ft wa re QG E 10 0 Quan tum Graph ic s Encode r Quantu m Elit e Vide ow al l Pr ocesso r ST AT US LAN QGE 100 QUANTUM GRAPHICS ENCODER Figure 1.
QGE 100 • Introduction 3 Featur es The QGE 100 features the following: • Allows simple connection of a DVI or RGB source to an IP network. • Streams standar d, routable IP packets on an existing network or a dedicated media network.
QGE 100 • Introduction 4 Viewing the QGE 100 Data Str eam Streamed QGE 100 data can be decoded and displayed using any of the following viewing platforms: • A Quantum Elite Videowall Processor (mu.
QGE 100 • Introduction 5 EDID Management Extended display identification data (EDID) is a communications protocol or instruction set for the identification of a monitor to a source computer that is using the DDC (Display Data Channel) transmission standard.
QGE 100 • Introduction 6 Supported Source Formats The table below lists the resolutions and r efresh rates supported by the QGE 100. Source Resolution Digital Analog Source Resolution Digital Analog.
QGE 100 • Introduction 7 Application Diagrams COM 1 OUT IN COM 2 DVI-I DVI-I 12V DC REG 1.5A MAX PERIP HP C Refer all servicing to qualified service personnel COM 1 OUT IN COM 2 DVI-I DVI-I 12V DC REG 1.5A MAX PERIP HP C Refer all servicing to qualified service personnel COM 1 OUT IN COM 2 DVI-I DVI-I 12V DC REG 1.
QGE 100 • Installation and Operation 8 Installation and Operation This section provides the steps to install the QGE 100. It also describes the fr ont and rear panel components and provides instructions for cabling and operating the encoder .
QGE 100 • Installation and Maintenance 9 Rear Panel Featur es COM 1 OU TI N COM 2 DVI-I DVI-I 12V DC IN REG 1.5A MAX PERIPH PC Refer all servicing to qualified service personnel 1 2 3 4 5 7 8 9 6 Reserved for Future Use Figure 5.
QGE 100 • Installation and Maintenance 10 Connecting the Sour ce Computer to the QGE 100 Video data from the sour ce computer is streamed over the network via the QGE 100 to be viewed on another computer or a Quantum Elite processor . The QGE 100 is compatible with both digital and analog computer graphics signals.
QGE 100 • Installation and Maintenance 11 8 Analog V -sync 16 Hot plug detect 24 TMDS clock– Pin Signal Pin Signal Pin Signal 1 TMDS data 2– 9 TMDS data 1– 17 TMDS data 0– 2 TMDS data 2+ 10 .
QGE 100 • Installation and Maintenance 12 2. Plug the DVI-A connector of the adapter into the QGE DVI-I Out port. Analog Monitor Analog to DVI Adapter To QGE 100 DVI I Out Port Figure 8.
QGE 100 • Installation and Maintenance 13 2. When the QGE 100 encoder is delivered, the following default addr esses are set for it: • IP address: 172.
QGE 100 • Installation and Maintenance 14 CAUTIONS: • Do not permanently fix the power supply to the building structure or similar structures. • Do not place the power supply within environmental air handling spaces or the wall cavity .
QGE 100 • Installation and Maintenance 15 Connections with a Digital Source COM 1 OUT IN COM 2 DVI-I DVI-I 12V DC IN REG 1.5A MAX PERIPH PC Refer all servicing to qualified service personnel IMPORT ANT : Fit the clip-on ferrite to this end of the cable.
QGE 100 • Installation and Maintenance 16 Connections with an Analog Source Analog Monitor D VI-A to 15-pin HD Adapter COM 1 OUT IN COM 2 DVI-I DVI-I 12V DC IN REG 1.5A MAX PERIPH PC Refer all servicing to qualified service personnel IMPORT ANT : Fit the clip-on ferrite to this end of the cable.
QGE 100 • Installation and Maintenance 17 Fr ont Panel Features S TA TUS LAN QGE 100 QUANTUM GRAPHICS ENCODER 1 2 3 Figure 12. QGE 100 Fr ont Panel The QGE 100 front panel contains thr ee indicator LEDs: a Power LED — This green LED lights steadily when the unit is r eceiving power from the power supply .
QGE 100 • Software Configuration and Contr ol 18 Softwar e Configuration and Contr ol This section describes the QGE 100 software pr ograms and provides pr ocedures for using them to configure and operate the QGE.
QGE 100 • Software Configuration and Contr ol 19 Installing the Software The Administrator software and Viewer softwar e programs for the QGE 100 ar e provided on a CD with the unit (they are not available for downloading fr om the web). Install each program on your computer as follows: 1.
QGE 100 • Software Configuration and Contr ol 20 2. In the QGE 100 List section, select one of the listed QGEs by clicking on its name to highlight it.
QGE 100 • Software Configuration and Contr ol 21 QGE 100 List section The QGE 100 List section displays information on all QGEs detected by the Administrator software at startup. The figur e below shows an example of a QGE 100 List section in which two QGEs are displayed: one connected in multicast mode and one in unicast mode.
QGE 100 • Software Configuration and Contr ol 22 Configure QGE 100 Pr operties section The QGE 100 Properties section pr ovides fields in which you can select or enter parameters for the QGE, such as the IP address, frame rate, and so forth.
QGE 100 • Software Configuration and Contr ol 23 T ools menu Option Description Mouse and Keyboard Options Opens a window that lets you set some parameters for keyboard and mouse control of the sour ce PC. Options Opens a window that lets you specify whether explanatory messages appear when you initiate certain actions.
QGE 100 • Software Configuration and Contr ol 24 Viewing a QGE 100 Sour ce The QGE 100 Administrator provides a Viewer window on which you can view a connected source. Y ou can also view sour ces using the QGE 100 Viewer software (see “ Using the QGE 100 Viewer Program ” on page 34).
QGE 100 • Software Configuration and Contr ol 25 The Administrator Viewer window contains a menu bar and a toolbar from which you can specify parameters for viewing the displayed source.
QGE 100 • Software Configuration and Contr ol 26 Managing the QGE 100 List Y ou can perform the following tasks on the QGE 100 List: Refreshing the list After being closed and reopened or after list items have been added or r emoved, the Administrator software does not automatically update the QGE 100 List.
QGE 100 • Software Configuration and Contr ol 27 2. Enter the requested information in the text elds, then click OK . Figure 16. Add QGE 100 Window Deleting a QGE from the list Y ou can remove QGEs fr om the QGE 100 List individually or in groups.
QGE 100 • Software Configuration and Contr ol 28 Logging In and Out (Administrator Level) By default, you are logged in at user level when you first open the Administrator softwar e (your current login level is shown on the status bar at the bottom of the QGE 100 window).
QGE 100 • Software Configuration and Contr ol 29 Configuring a QGE 100 The Configure QGE 100 Pr operties section of the main window contains fields in which you can specify or change various properties of a selected QGE 100.
QGE 100 • Software Configuration and Contr ol 30 Figure 22 Figure 22. Network Settings Window The table below lists and describes the network settings that can be changed.
QGE 100 • Software Configuration and Contr ol 31 Configuring UDP multicast settings T o use a Quantum Elite pr ocessor as a viewing device or to connect the QGE 100 source to multiple viewing devices, you must place the QGE in multicast mode.
QGE 100 • Software Configuration and Contr ol 32 Configuring the QGE for Use with a Quantum Elite Processor T o use a Quantum Elite Videowall Pr ocessor as a viewing device, use the Quantum Elite Control Softwar e, provided on the Extr on Videowall Processing CD.
QGE 100 • Software Configuration and Contr ol 33 Example: Figure 25. Set Up Sour ces Scr een on the Quantum Control Softwar e Main Window For detailed information on setting up sources, see the Quantum Control Software User Guide , available on the Extron website at www .
QGE 100 • Software Configuration and Contr ol 34 Using the QGE 100 V iewer Program The QGE 100 Viewer software displays QGE 100 sour ces on your viewing computer .
QGE 100 • Software Configuration and Contr ol 35 The QGE 100 Viewer Window Figure 26. QGE 100 Viewer Main Window The main window of the QGE 100 Viewer consists of the following major sections: • Source window — (Left pane) Displays the sour ce connected to the selected QGE 100.
QGE 100 • Software Configuration and Contr ol 36 Menus and toolbar The QGE 100 Viewer window contains a menu bar and a toolbar from which you can specify parameters for viewing the displayed source. The following tables describe the options available on the menus and any equivalent toolbar buttons.
QGE 100 • Software Configuration and Contr ol 37 View menu Option T oolbar Icon Description Refresh Channel List Updates the information in the Channel (QGE 100) list in the right pane of the Viewer main window . Scale Places the Viewer source pane in scale mode.
QGE 100 • Software Configuration and Contr ol 38 T ools menu Option Description Mouse & Keyboard T oggles mouse and keyboar d control on and of f (see “ Mouse and Keyboard Contr ol of the Source Computer ” on page 41).
QGE 100 • Software Configuration and Contr ol 39 Connecting using the Connect dialog box T o connect to a QGE by entering its name or IP addr ess in the Connect dialog box: 1. From the Connection menu, select Connect To . The Connect dialog box opens.
QGE 100 • Software Configuration and Contr ol 40 Lear ning Dialogs Learning dialogs are pop-up windows that the Administrator and QGE 100 Viewer programs display when you perform certain operations.
QGE 100 • Software Configuration and Contr ol 41 Mouse and Keyboar d Control of the Sour ce Computer The keyboard and mouse of the computer that is running QGE 100 Administrator or QGE 100 Viewer can be set up to control (emulate mouse and keyboar d operation of) the source computer thr ough the QGE 100.
QGE 100 • Software Configuration and Contr ol 42 2. Enter any desired values in the elds as described in the table below: Field T o enter a value: Key Combination to End Mouse & Keyboard Input Click in this field, then press the key or key combination that will be used to terminate the current mouse and keyboar d control session.
QGE 100 • Software Configuration and Contr ol 43 Starting and stopping a mouse and keyboard contr ol session • T o start a session in which your viewing computer contr ols the keyboard and mouse of the source computer , click anywher e on the Viewer window of the Administrator program or the sour ce pane of the QGE 100 Viewer main window .
QGE 100 • Software Configuration and Contr ol 44 Using the Special Context menu The Special Context pop-up menu contains commands that you can select to send to the source computer during a mouse and keyboar d control session. (Y ou can display this menu only during a control session.
QGE 100 Series Videowall Processing Systems • HTML Operation 45 QGE 100 • Reference Information 45 Refer ence Information This section contains refer ence information about the QGE 100.
QGE 100 • Reference Information 46 46 Ethernet data rate .......................... 10/100Base-T , half duplex with autodetect Ethernet protocol ........................... IP , TCP , UDP , DHCP Ethernet default settings ................ Link speed and duplex level = autodetected IP address = 172.
QGE 100 • Reference Information 47 47 Part Numbers and Accessories The following tables list the items that are shipped with the QGE 100, or can be or dered for use with it. If you need replacement parts, contact your Extr on repr esentative for assistance (see the last page of this guide for contact information ).
QGE 100 • Reference Information 48 48 Mounting the QGE 100 Encoder The QGE 100 encoder can be placed on a tabletop or mounted in a rack. NOTE: Always use the special QGE 100 rack mounting kit (part number 70-755-01), available separately , to secure the unit to the rack.
QGE 100 • Reference Information 49 49 IP Addr essing What is an IP Address? A full explanation of IP addressing is beyond the scope of this user guide. However , the following details provide enough information to get started. An IP address is a 32-bit binary number that is used to identify each device on an Ethernet network.
QGE 100 • Reference Information 50 50 The following is an example of an invalid Class C addressing scheme: Device IP Address QGE 100 viewing computer 208.
QGE 100 • Reference Information 51 51 4. At the command prompt, enter ping IP address . The computer r eturns a display similar to the figure below . The Pinging ... line reports the actual numeric IP addr ess, regardless of whether you entered the addr ess or an alias name.
QGE 100 • Reference Information 52 52 IP addresses and octets V alid IP addresses consist of four 1-, 2-, or 3-digit numeric sub-fields, called “octets,” which are separated by dots (periods) (figur e 35, below). Each octet can be numbered from 000 thr ough 255.
QGE 100 • Reference Information 53 53 T r oubleshooting Performance In an ideal QGE 100 system, the source displayed on the viewing device should be virtually indistinguishable from the original sour ce. However , under certain circumstances, you may notice some reduction in performance.
QGE 100 • Reference Information 54 54 TIP: In addition to the improved image quality that digital sour ces provide, they are also mor e efficient on encoding. This is because analog sour ces invariably contain a certain amount of noise and this can add to the overall content of the data stream.
QGE 100 • Reference Information 55 55 Optimizing the Encoder Parameters Using the QGE 100 Administrator software, you can set the parameters listed below (see “ Using the QGE 100 Administrator Pro.
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An important point after buying a device Extron electronic QGE 100 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Extron electronic QGE 100 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Extron electronic QGE 100 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Extron electronic QGE 100 you will learn all the available features of the product, as well as information on its operation. The information that you get Extron electronic QGE 100 will certainly help you make a decision on the purchase.
If you already are a holder of Extron electronic QGE 100, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Extron electronic QGE 100.
However, one of the most important roles played by the user manual is to help in solving problems with Extron electronic QGE 100. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Extron electronic QGE 100 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
