Instruction/ maintenance manual of the product Stylus Color II Epson
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COLOR INK JET PRINTER Refere nce Gui de All ri ghts reserv ed. No part of this publication may be reproduced, stored in a r etrieval system, or transmitted in any form or by any means, electronic, mech anical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation.
FCC Compl ia nce S tat em ent F or Unit ed State s Use rs This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designe d to pro vide reasonable protecti on against ha rmful interfere nce in a resid ential installation.
Contents Introduction Energy Star Compliance . . . . . . . . . . . . . . . . . . . . . . 1 Energy-saving Tips . . . . . . . . . . . . . . . . . . . . . . . 2 How to Use This M anual . . . . . . . . . . . . . . . . . . . . . . 2 Where t o Get Help . . .
Chapter 4 Tr oub lesh oot ing Print Quality Proble ms . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Problems with P rinting . . . . . . . . . . . . . . . . . . . . . . . 4-6 Paper Ha ndling Problems . . . . . . . . . . . . . . . . . . . . . . 4-12 Paper Jam Problems .
Prin te r Par ts printer cover notch out p ut t ray ou tput tra y extens ion control panel not ch sheet feeder paper t hickness lev er power switch parallel interface connector serial interface connec.
In tr od u ctio n This manual contains general operating and maintenance inst ructio ns for y o ur EPSON ® Styl us ® COLOR II, as well as tro ubles hooti ng gui deline s and te chnica l spe cifica tion s.
The E PA estima tes th at i f all desk top c omputers , prin te rs, an d other pe ripher al devi ces met E nergy St ar stan dards, energy cost savings would exceed $1 bi llion annually and carbon dio xide emissions would be reduced by 20 milli on tons.
Chapte r 2 , “ Co ntroll ing the Pri nter, ” pr ovid es ins tructi ons fo r managing the pri nter’s operation t hrough its control pane l. It also explains how to access t he printer’s Defaul t setting mode.
❑ Technical information on the installation, configuration, and operation of EP SON products ❑ Customer relations. You can purchase ink cartridges, paper, parts, printed manuals, and acce ssories for EPSON product s from EPSON Accessories at ( 800) 8 73-7766 ( U.
EPSON Bulleti n Board Service You can call t he EPSON Bulletin Boar d Service (BBS) at (310 ) 782-4531 . No memb ership i s requ ire d. Make sure y our communications software is set to 8 data bi ts with 1 stop bit, no parity b it , and a modem speed of 28.
Imp ort a n t Sa fe t y In s t ru ct i on s Be fore us ing your pri nte r, r ead t he follo wing safet y inst ruction s to make sure you u se the pr int er saf ely an d effective ly. ❑ Tur n off and unplug the pri nte r befo re clean ing. Cle an with a damp cloth only.
Ch apt er 1 Paper Handli ng Choosin g Paper and Other Media . . . . . . . . . . . . . . . . . 1-2 Setting t he Paper T hickness and Adjustment L evers . . . . . . 1-3 Setting the Paper Thi ckness Lever . . . . . . . . . . . . . . 1-3 Setting the Thickness Adjustmen t Lever .
Read th is chap te r for i nforma tion about choosin g t he bes t paper or other me dia for your pr inting ne eds and for inst ructio ns on load ing t hem i n your print er. Choosing Pa per a nd O ther M edia You can us e most plain pap er with your printer a nd achie ve good result s.
Use the foll owing part n umbers whe n ordering: Pape r or ot her medi a Siz e Part number Specia l coated paper for 720 dpi Letter (8. 5 × 11 inches) Legal (8.5 × 14 inches) S041062 S041048 Specia l coated paper for 360 dpi Letter (8. 5 × 11 inches) S041060 High-q uality glossy pap er Letter (8.
S ettin g the Thic kness Adj u stm ent Lever Us e the ta ble bel ow to set t he t hick ness a dju stme nt leve r for your media type. Paper type Thickness adjustme nt lever position Stan da rd pa per .
Loadin g Plai n Pap er The following procedure explains how to load plai n bond paper. F or instr uctions on loading coate d or glossy paper , envelopes, and transparencie s, see page 1-7. You can load up to 100 she ets of plai n paper. F or paper specificat ions, see Append ix A.
1. Low er the o utpu t tray at the f ront of the p r int er . The n sli de out th e exte nsion. 2. Slide th e le ft edge gu ide on th e sheet feeder to the le ft as far as it wi ll go. 3. Fan a st ack of paper ; then t ap it on a flat surfa ce to even the edges.
4. Load the stack of paper, pri ntable side up, so t hat its ri ght edg e is fir mly ag ain st the r igh t s ide of the shee t fee der. ( Do no t l oad paper abov e the a rrow prin ted o n th e ins id e o f the left e dge guide on t he sheet feeder.) Then sli de the left edge guide ag ainst the left edge of t he paper.
❑ After pri nting on high-quality glossy paper or tran sparenci es, remove each shee t from the output t ray immediately. Make sure each she et is d ry befor e stacking. ❑ You ca n pr int on shee ts of l abels in y our p rinte r; just follow the i nstr uction s for l oading plain pap er on pag e 1-5.
Note: If you load multip le shee ts of glossy paper, the min i mum top margin is 1.2 inches (30 mm). T o p rint wit h a smaller top margin, load and print glossy paper one sheet at a time. Follow t h ese ste ps to lo a d special paper or transparency film: 1.
3. P repare th e paper o r tr ansp are ncy film a s de scribed on the previ ous page. 4. If you are l oad ing a s tac k of p aper or t ra n spare nci es, fa n the stack and then t ap it on a flat surfa ce to even the ed ges. 5. Befo re y o u load paper, ma ke sure the pri ntable surfa ce faces up.
F o llow thes e step s to load env elo pes : 1. Mak e sure you se t t he p aper th icknes s and t hick nes s adjust men t lever s to t he c orrect p ositi ons f or e nvelo pe prin ting, as descr ibed on p age 1-3. 2. You can load up t o 10 enve lopes in t he sheet feeder with th e printable side facing up as shown.
Ch apt er 2 Controlling the Pri nter Using the Printer’ s Control Pane l . . . . . . . . . . . . . . . . . 2-2 Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
This ch apt er e xplain s h ow to cont rol the printe r us ing the control panel. It also describes the addit ional printer functions you c an pe rform using the D efau lt se ttin g mode .
Light s Power On whe n the pr inter is on. Dat a F lash es wh en dat a is bein g re ceived b y the p rin ter. On whe n d ata re mains in pr inter memor y or when printing a self test or demonst ra tion page. Ink O u t O Flash es wh en t he black ink car tridge i s low on ink.
Paus e On whe n prin ting is paused an d flash es wh en you clean t he pri nt h eads or repla ce ink ca rtridg es. The Pause light al so flashes when a n error occurs. N ever turn off t he prin te r whe n th e Pa use light is fl ashi n g. Print Mode See P rin t Mo de in the ne xt section.
Prin t Mod e (or Cleaning NNN ) Select s the pap er and ink type wh en us ing DOS. The curre nt set ting is in dicated by th e lef t and right Pri nt Mod e light s, des crib ed i n the f ollow ing ta ble.
Alt + Print Mode (or Cleaning NNN ) Clea ns th e color prin t head ; see “ C leaning th e Print Head s” i n Ch apter 3 for mor e info rmat ion. Load/Eject + POWE R switch Check s the pa per leng th and performs a printe r self test . Hold down Load/Eject until the prin ter f eeds a page .
Pause + POWER sw i tch Ente rs p rin ter ad just ment mo de and prin ts a multi ling ual ins tru ction shee t on ca lib rating th e print er. (Pape r must be loaded in t he print er.) Use thi s mode o nly if you a r e p rinti ng fr om DOS applic ati ons.
❑ In terface mode. D ete rmi nes fr om which inte rface t he pri nter r ecei ves p rint d ata . Th e def aul t s ett in g, A uto, all ows the pr int er to automa ticall y switch as nee de d between the paral lel and serial i nterfa ces.
❑ Net work interface mode. If you’re ha ving trouble print ing when t he print er is conne cted to mult iple compu ters, turn on ne tw ork in terfa ce mod e. By d efaul t, ne twor k inte rfa ce mode is off. ❑ Loading position. Deter mines t he top mar gin by defining how close t o the pape r edge t he first l ine can print .
Ch apt er 3 Maintenance Cleanin g the Print Hea ds . . . . . . . . . . . . . . . . . . . . . . 3-2 Replacing I nk Cart ridges . . . . . . . . . . . . . . . . . . . . . . 3-3 Select ing the Cor rect Ink Cart ridges . . . . . . . . . . . . . 3-4 Removing and Installing Ink Cartri dges .
Inst ructio ns i n th is cha pter t ell you how to do the followin g to ma intai n and car e for y our pr inter : ❑ Clea n the print heads ❑ Replace th e ink car tridges ❑ Clea n the print er ❑ Tra nspo rt th e p rint er ❑ Cali bra te the pri nte r when print ing from DO S.
To clea n th e bla ck p rin t he ad: 1. Make su re the printe r is turned on and press t he Paus e bu tton . 2. Hol d do wn th e Alt button and pre ss Ec onomy/Con densed .
❑ Leave the old cartridge install ed i n th e printer until y ou are ready to replace it with a new one. Attempting to pri nt without a cartri dge installed can damage the pri nter. ❑ If you replace a cartridge when the Data light is on , you must turn off yo ur p rinter and then tu rn it back on.
Removing and Installing Ink Cartridges Follow th ese ste ps to repl ace eith er o r bot h ink car tridges: 1. Mak e sure the prin ter is on an d one of the In k Out lig ht s is flashing or turned on. 2. Pr e ss th e Pau se bu tton ( check t hat the Pau se li gh t comes on).
6. Lift the cartridge ou t of the pr inter and dispose of it car efully so an y e xcess ink do es not spi ll out . Do no t tak e th e used cart ridge apa rt or t ry to r efill it. w Warnin g : If ink gets on your hands, wash them thoroughly with soap and water.
8. Lo wer th e in k cart ridge int o its holder w ith the label f acing up an d the arr ow poin tin g to th e bac k of th e pr int er. 9. Push d own the in k cart ridge clamp unt il it locks in place . 10 . Pr ess th e Alt b utton ag ain. Th e Pause l ight flashe s as the prin ter char ges the ink de liv ery sy ste m.
Cleanin g the Printer If you wa nt to clean the p rin ter, f ollow th ese s teps: 1. Turn off th e print er and disconnect any cables con nected to it. B e sure t o keep th e prin ter cove r close d as you clean it. 2. Remove a ny paper or ot her media fr om the she et feed er.
Tr ansp ort in g the Pr inter If you n eed to trans po rt yo ur pri nter, f ollo w th ese s t eps: 1. Pr e ss th e Pau se bu tton an d tu rn off t he pr inter . 2. Ope n th e print er cove r and mak e sure t hat the pri nt he ad is locked in the far r ight position.
Calibra ting th e Printer When Printing from DOS If vertical lines are m isalig ned when you pr int from DOS applicat ions, y ou ma y need to ca librat e the pr int er using its adjustm ent mode . To veri fy that your pr inte r needs calibrat ing, print a demonstration p age as instructed on page 2-7.
Ch apt er 4 Troubleshooting Print Quality Pr oblems . . . . . . . . . . . . . . . . . . . . . . . 4-2 Problems wi th Printing . . . . . . . . . . . . . . . . . . . . . . . 4 - 6 Pape r Handling Problems . . . . . . . . . . . . . . . . . . . . . 4 - 12 Paper Jam Problems .
This chapter describes wha t you can do if you are having prob lems p rintin g. It is d ivided in to th es e secti ons : ❑ Print qu a lit y problems . Se e this se ction if th e print quality is n ot go od or not wh at yo u expec t. ❑ Proble m s with printing .
❑ Use a hi ghe r qua lity p aper . Fo r bes t pr int quali ty, use EPSON special coat ed pap ers for 360 and 720 dpi or EPSON hig h-quali ty gl ossy p aper (720 dpi only ). Note: Do not use hi gh-qual ity gl ossy pape r whe n you p rint at 36 0 dp i.
Check whet her economy pr inting mode is on. To turn off this mode, press th e Ec onom y/ Condensed butt on un til th e Econo my light goe s o ff. Ch eck wheth er y our p a per is mo i s t or da mp. I nk jet p rinte rs are sen siti ve to mo istur e absorbe d by pap er.
You se e white banding in your printouts. Turn on MicroWea ve in th e print er driver . If you still see whit e banding, c lean the print heads as de scribe d ear lier in the chap ter .
Ch eck th at the prin te r dri ver’s Br i ghtn ess and Con tr as t settings (PC d riv er) or Light/Dark set tin g (Macin tosh driv er) are app ropr iate for t he image.
Printing ha s stopp e d a nd the Pause ligh t is on. Printi ng is tempor ari ly suspen ded . Press the Paus e but ton to continue . Printing ha s stopp e d b ut the Pause light i s off.
All ligh t s except the Powe r light flash and noth ing prints. Contact your deale r or your Authoriz ed EPSON ser vicer. Printi ng stops and the Data and Pause lights flash. Ther e is a problem w ith the car riage . Tu rn off th e pr inter . After a few seconds , turn it ba ck on an d try pr int ing again .
You see error messages on your PC because of print in g confli cts. B ef ore sen d ing print job s to the prin ter, the E PSO N Spoo l Manager stores them i n a temp orary direct o ry. If you see conflict error messa ges or printing is very slow, the problem may be ca used by other t emporar y fil es in th is direct ory.
Make sure you sele cted t he corre ct P aper Size option in the printe r driver ; see your Setup and Sof tware Guide for instructions. Also make sure the margins you selec ted in your applicat ion softwar e fit the pa per size you’re usin g. Text printin g is slow.
T he pri nter doe s not seem t o receive print jobs. On a PC, rel ease any pri nt job s th at may b e he ld in th e EPSON Spoo l Manage r. St art S pool Mana ge r and click a ny job marke d pending or h eld. Then op en the Docume nt menu and select Delete .
Paper Handling Prob lems This section describes how to pr event paper jams and ensure that p aper fee ds proper ly. Paper Jam Problems If pape r jam s inside t he p rin ter fre quen tly, try t he fol lowing: ❑ Use a high er q ualit y p aper th at is suitab le fo r ink jet prin ter s and is not too t hin , too t hick , or r ough.
❑ The pap er was ex posed to excess h umidity, ove r 60%. See Appendix A for sp ecificati ons on required environme ntal conditions. ❑ The l eft e dge g uid e i s to o tigh t or to o loo se; a dju st it for t he size of t he paper . ❑ To o man y s heet s a re l oad ed i n th e she et f eed er.
Ejected paper is wrink led . The paper is too thin or damp. Do not st o re paper in d amp or humid places. Single-shee t paper does not full y eject. Use the Load/Ej ect button t o eject t he page. The paper is too long. Us e paper t hat is w ithin t he sp ecified size.
A ppendi x A Technical Specifications Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Pape r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3 Ink C artridges . . . . . . . . . . . . . . . . . . . . . .
Printing Printing method: On-demand ink je t Nozzle c onfiguration: 64 monochr ome (black) noz zles 60 colo r (cyan, magen ta, yellow) n ozzles (20 × 3; 20 for ea ch color) Printable columns an d pri.
Pape r No te : Since th e qua lity of any pa rticula r bra nd or type of pap er may b e cha nged by t he m anuf acturer at an y time, EP SON ca nnot guarante e the use of an y parti cular brand or t ype of pa per. Al ways test samples of p ap er stock before purcha sing l arge quanti ties or printing l arg e j o bs.
Tr ans paren ci es: Siz e A4 (210 × 297 mm) Letter (8.5 × 11 in ch es) Thickness 0.00 3 to 0.0033 inch (0.07 5 to 0.085 mm) Note: ❑ Poor q uality paper may red uce p rint qua l ity a nd cause pap er j ams and other problems. If you encounter problems, swi tch to a high e r grade of paper.
En vel o pes A The minimum top margin is 0.12 inch (3 .0 mm). Note: W hen printing m ultiple sheets of glossy p aper, the minimum top margin is 1.2 inches ( 30 mm). BL The minimum lef t margin is 0. 12 inch (3.0 mm). BR The minimum right ma rgin is: 0.
Colo r ink cartr idge (S02 0049) : Colors Cyan, magen ta, and yellow Print capacity* 320 p ages (A4; 360 dpi; 5% of e ach color) Cartridge lif e* 2 years from pro duction date and u p to 6 month s aft.
Dimensions and w e ight: Storage Width 17.0 inche s (433 mm) Depth 9.8 inches (24 8 mm) Height 7.8 inches (198 mm) Weight 11.3 lb (5 kg), without ink cartridges Prin ting Width 17.0 inche s (433 mm) Depth 22.9 inche s (582 mm) Height 11.7 inc hes (297 mm) Weight 11.
Fon t s The printer c omes with an installed set of fon ts, which are selectable using the Defau lt s etting mode. However, the printer always uses the fonts you select with your software p ro g ram. The only time you need to select the printer’ s in stalle d fonts is when your softwa re program does not allow you to select fonts.
Interface Specifications Parallel Interface Data format: 8-bit par allel, IEEE P1284 compatible mo d e S ync hron iz atio n: S TROBE pulse Handshake timing: BU SY and ACKNLG s ig na ls Signal level: T.
Sign al Pin Return Pi n Signal Dir ecti on D e script ion 1 2 28 PE OUT A HI GH si gnal i ndica tes the printer is in a paper-out state or in an error state. 13 28 S LCT OUT Pulled up to +5 V through 1 k Ω resistance 14 3 0 AUTO FEED XT IN W hen this si gnal is LOW, the paper i s a uto mati cally fed one line after prin ting.
No te : ❑ The colu mn heading “ Direction” refer s t o the dir ectio n of signal fl o w as viewed fr om the printer. ❑ “ R eturn Pin” denotes the t wisted-pair return pin to be connected at signal ground level.
Word for mat: Data bit Pari ty bit Start b i t Stop bi t 8 bits None 1 bit 1 bit Conn ect or: 8-pin mi ni- circula r c onnec tor Reco mmende d cable: Apple S ystem Perip heral-8 ca ble ( M0197) Initia.
De faul t Sett in gs The table below sh ows the default s e ttings th at take effect when th e printer is initializ ed. Item Default settin g Top-of-form p os ition Current pa per position Page length.
A ppendi x B Commands and Char acter Tables Comman d List . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2 EPSON ESC/P 2 Comman ds . . . . . . . . . . . . . . . . . B-2 IBM X24/X24E Emulation Codes . . . . . . . . . . . . . . . B -3 Char acter Table s .
Comm an d List This printer works with the two sets of commands described in th is sectio n. EPSO N ESC/P 2 Commands Select t he EPSON ESC /P 2 printe r comm ands in yo ur software progra ms for the m ost advan ced fonts and gra phics avai lable.
IB M X24/ X2 4E Emul at ion Cod es This print er emulat es the IBM Propri nter w i th the fol lowi ng comman ds. (F or deta ile d inf ormat ion, se e t he IBM X2 4/X24 E refe rence ma nual .
Charact er Ta bles The pr inte r comes wi th an in stalled set o f charact er tables. Howev er, when prin tin g fr om Wind ows and mo st DOS software progra ms, the pr inter p rin ts the ch aracte rs you see on scre en an d does not use its buil t-in c har acter t ables .
PC85 0 (Mult ilin gual) PC860 (Portu guese) PC86 1 (Icelan dic) PC863 (Ca nadian- French) Commands and Character Tables B- 5.
PC865 (Nordic) Abicomp BRA SCII B- 6 Commands and Character Tables.
Italic No ch aracte rs are availa ble fo r hex code 15 in th e italic character table . Commands and Character Tables B- 7.
Internat ional Characte r Sets You can se lect one of t he fo llowing inter nat iona l charact er s ets us i ng the p ri nter’ s Defa ult s etti ng mo d e or th e ESC R command. Fo r exampl e, when y ou select “Italic Fr ance,” t he charact ers in the “Fran ce” ro w on the tab le below a re used in th e itali c charact er table.
Characters Availabl e with ESC (^ Command To print t he ch aracte rs in th e table below, use t he ESC ( ^ command. Commands and Character Tables B- 9.
Glos sary au to li ne fe e d When this feat ure is selected in the printer’s Defa ult setting mod e, each carriage re turn code (CR) is automatically fo llowed by a line fee d (LF) cod e. bidire ctional print ing Printing in wh ich th e print head prints in both dire ctions (bidirectionally).
dpi Dots per inch. The dpi measures the resolution. Se e also resolution . driver Se e printer dr iv er . econom y mode printi ng Printing in which images are printed with fewe r d ots to save ink.
in k je t A non-impact method of printing in which the prin ter produces ea ch character by precisely spra ying ink onto pape r. in te rfac e The connection (via a cable) betwee n the computer a nd the printer over which pr int dat a is tran smitted to the printer.
Index A Acc e s so r ies, purch a s i n g, Intro- 4 , 3 - 4 Adj u s tme n t mod e , 2- 7 , 3 - 10 AG M , s e e A l te r n a t e G r a p h i c s M o de Alig n ing vertical li n es, 2- 7 , 3 - 10 Alt bu.
D p i, A - 2, G - 2 D r iv e r , see Print e r, driver D u mp, see H e x dump mode E E c o n omy butt o n, 2 -4 – 6, 3 -2 light, 2 -3 m o d e , 2 - 2– 3 , 4 - 4 pri n ting, G - 2 E dge g u i d e ,.
Inp ut bu ffe r , 2-5 , A -2 In te rfa ce c ab le, 4-6–7 definition, G-3 mode, 2-8 paralle l, 2-8, A-9 –11 serial, 2-8 , A-11 specificat ions, A-9–12 wait time, auto, 2- 8 Internation al c harac.
Paper ( continued ) type s, 1-2– 3, 4-3, A-3–4 weight, A - 3 wrinkled, 4-14 Paper j ams, 2-3 , 4-12 Paper Out light, 2-3 Paper thickness lev er, 1-3 –4, 1- 12, 4-3, 4- 13 Parallel interf ace, 2-.
S Sa fety a pprovals , A-7 Sa fety instructions, Intro- 6 Se cur ing pr int he ad s, 3- 9 Se lf test, 2- 3, 2-6, 4 -7 Se rial interf ace, 2- 8, A-1 1 Se rvice, Intro -3–5 Sh eet feeder, au to, A-2.
An important point after buying a device Epson Stylus Color II (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Epson Stylus Color II yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Epson Stylus Color II - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Epson Stylus Color II you will learn all the available features of the product, as well as information on its operation. The information that you get Epson Stylus Color II will certainly help you make a decision on the purchase.
If you already are a holder of Epson Stylus Color II, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Epson Stylus Color II.
However, one of the most important roles played by the user manual is to help in solving problems with Epson Stylus Color II. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Epson Stylus Color II along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
