Instruction/ maintenance manual of the product 850 Epson
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User’s Guide Prin ted on recycled paper with at least 10% post-consume r content Ea sfm . fm5 Page i T ue s day , Marc h 24 , 199 8 1: 12 PM.
ii All rig hts reser ved. N o par t of t his pub lication may be re produc ed, stored in a retriev al system , o r transm itted in any form or by any mean s, electronic, mechan ical, phot ocopying, recordi ng, or otherwise, withou t the prio r written permi ssion of SEIK O EPS ON C ORPOR A TION .
iii FCC Compli ance Statement For Uni ted S tates U sers This e quipm ent has been t ested an d fo und to comp ly with the li mit s for a C lass B digit al dev ice, purs uant to Par t 15 of the FC C Rules. These limits are desi gned t o pr ovide reason able pr otection ag ain st harm ful inte rferen ce in a residenti al instal lation.
iv Ea sfm . fm5 Page iv Tuesd ay, Marc h 24, 19 98 1:12 PM.
v Contents Introduction Win dows System Requirem en ts 1 Macintosh S ystem R equirem ents 2 How To U se Your Manuals 3 Warning s, Cauti ons, Notes, and Tips 4 Where To Get H elp 5 ENE RG Y STA R Co mp.
Contents vi 2 Printing on Special Media Usin g Specia l P aper a nd M edia 2-1 Letterhea d, Pre printed Fo rms, a nd Legal-s ize P aper 2-3 EPSON 360 dpi, High Quality, and Photo Quality Ink Jet Paper.
Contents vi i 4 Man aging Print Job s Managing Print Jo bs in Windows 95 4-1 Selecti ng the Speed & Progr ess Options 4-2 Using th e Spool M anag er 4-4 Usi ng St at us Moni to r 2 4-5 Managing Print Jobs in Windows 3.1 4-11 Using th e Spool M anag er 4-11 Managing Print Jobs in Windows NT 4.
Contents viii 6 Troublesh ooting Dia gnos ing P robl em s 6- 1 Checkin g the Control Panel Lights 6-2 Running a Self Test 6-3 Usi ng Hex Dump Mode 6-4 Im p r o v in g P r in t Q u al ity 6 - 4 Solving.
Contents ix Config uring fo r Macintos h Network Printi ng B -9 Assigning a Na me to the Print er B-9 Setting U p the Prin ter fo r A ppleTal k B-9 C EPSON Acc esso ries D Specificat ions Printing D-1.
ink c artridge clam p printer c over edg e guid es paper su pport extens ion pape r sup po rt contro l pa nel output tr ay ou tp ut t r ay ext e nsio ns col or cl eani ng button bl ac k c lea ni ng but to n pow er button pa per th ickn ess lev er load /eje ct button Ns i deco v.
1 Your EPS ON S ty lus ® COLOR 850 printe r is th e id eal ou tput device f or bu siness g raphics , layout proo fs, d igital photog raphy, or any project you create on your com puter. With re solutions up to 1440 by 720 dpi, you get a mazingl y realis tic photog raph ic im ag es and v ivi d graph ics in color , or razo r-shar p black p rinting.
Introduction 2 ◗ At l east 50MB of fre e hard disk space f or st oring i mages (100MB is recomme nded) ◗ VGA, Super V GA, or better d isp lay adapte r a nd mo nitor ◗ Doub le-speed CD -ROM d riv.
Intr od ucti on 3 How To Use Y our Manua ls To se t up you r printer and install th e pr inter sof tware, see th e Sta rt H ere car d and CD-R OM fol d er . This User’s Gu ide contains the fo llowing information: Ch apter 1 c overs the basics of printing with Windows or Ma ci nt os h.
Introduction 4 Warnings, Cautions, Notes, and T ips You’ ll find thi s i nfor mati on thro ug hou t yo ur m anu al: Wa r n i n g s m ust be fol lowed ca ref ully to avoid bodi ly i njury. Caut io ns m u st b e o b ser ve d t o a vo id da m ag e t o yo u r equipm ent.
Intr od ucti on 5 Wh ere T o Ge t He lp EPSON provides techni cal assista nce through el ectronic suppo rt services and au toma ted teleph one servi ces 24 h ou rs a day.
Introduction 6 T o s peak to a technical sup port repr esen tative, dial (310) 787-6346 ( U. S.) or ( 905) 709- 2567 (Canada) , 6 AM to 8 PM , Pac if ic T ime, Mo nd ay t hr oug h Fr id ay and 7 AM to 4 PM , Saturd ay an d Su nda y. Toll or long dista nce ch arg es may apply .
Intr od ucti on 7 Impo r tant S afe ty In stru cti on s Before u sing y our printe r, read th e following saf ety instructi ons to make sure you use the printer s afely and effec tively: ◗ Turn off a nd unpl ug th e pr inter befo re c leani ng. Clea n with a da mp c loth only.
Introduction 8 ◗ Unplu g the printer a nd re fer servicing to q ualified se rvice personnel under the following c onditions: If th e power cord or pl ug is dam aged; if liqu id h as e ntered the pri.
1-1 1 It’s easy to prin t all yo ur colo r and blac k-and-wh ite do cument s with yo ur EPSO N Stylus CO LO R 850. Fi rst set up your printer and install the software, following the instruct ions in Sta rt He r e a nd the C D- ROM fold er or A ppend ix B.
Basic Printing 1-2 Setting Printer Options from Windo ws Ap pl ica tio n s This section d escribes th e setting s you’l l nee d to ch eck for a ll your ev eryday prin touts . See Ch ap ter 3 for inform ation abou t advanced settings for special print jobs.
Basic Printing 1-3 5. Choos e the M e dia Typ e you w ant to prin t on from the follo wing list: ◗ Plai n pap er ◗ 360 dpi Ink Jet Paper ◗ Phot o Qua lity In k Je t Pa per ◗ Phot o Pa per ◗ .
Basic Printing 1-4 Setting Default Printe r Options When you ch an ge printer sett ings th rough you r sof tware application, the setti ngs apply only to the application yo u’re using. To adjus t the d efa ult setti ngs for al l your Window s applicatio ns, acce ss the settings th rou gh the W indo ws 9 5 o r Windows NT 4.
Basic Printing 1-5 Chec king Prin ter Sta tus While you r docum en t is pri nting, you r pr inter s oftw are repor ts how the job is doing. See the secti on for your oper ating system belo w.
Basic Printing 1-6 Win dow s 3 .1 After yo u sen d your prin t job, the E PSO N Desp ooler dialo g box a ppears on you r scr een: This dialog bo x shows the progre ss of your print job and the status of your printer. If you run out of paper whil e printing, for exampl e, the Despool er warns you.
Basic Printing 1-7 Print ing from a Mac intosh When you print with a Macintosh , you need to check the printer software settings for documents in each applicatio n you us e.
Basic Printing 1-8 4. N ow cho os e Pr i nt from the File menu in your applic ation. You see the printer settings dialog box: 5. Choo se the nu m ber o f copi es an d indica te w hich pa ge s you want to prin t. 6. Make sure the Mode option i s set to Automatic .
Basic Printing 1-9 9. Set the slider to Quality or Speed . This lets you choose between the fastest printing or the highest resolution for the media you’re u sing . To u se the h igh est re solution ava ilable for plain paper (1440 d pi) , you nee d to a cces s the More Settings dialog box ; s e e page 3-4 for instr uctions.
Basic Printing 1- 10 What To Do When the Print er Light s Flas h The four lights on your printer’s contr ol panel show the printer’s s tatus and ale rt you t o pr oblems li ke paper jam s.
2-1 2 Your EPSON S tylus COLOR 850 l ets you print on just a bout a ny kin d of pa pe r you w an t to us e. You can ge t gr ea t r es ul t s printing on various sizes of plain paper, l e tterhead, and envelopes , b ut you’ll get e ven better results with speci ally coated ink jet p aper.
Pri nting o n Spec ial Media 2-2 To order EPSO N papers and other m edia, contac t your deal er or cal l EP SON Ac cess orie s at (80 0) 87 3- 7766 (U .
Printing on Spec ial Media 2-3 Letterhead, Pre printed Forms, and Legal-size Pape r Load the top edg e first. When you load long pap er, pull up the paper su ppor t extensi on and both ou tput tra y extens ions. EPS ON 360 dpi, High Quality, and Photo Quality Ink Jet Paper You ca n load paper up to th e arrow mar k on th e left edge g uide.
Pri nting o n Spec ial Media 2-4 However, you may get better results by loading one sheet at a time. With mu ltipl e sheets loaded , the minim um to p ma rgin you can use is 1.2 inches (30 mm). If you want to use a smaller top m argi n, loa d and prin t o ne sh eet at a time.
Printing on Spec ial Media 2-5 If ink smears when you print on envelopes or other thick med ia, set the paper th ickness lever to th e + positi on. Open the printer cover and position the lever as shown belo w. (Make sure you return th e l ever t o the 0 position b efore you prin t on ot her media .
Pri nting o n Spec ial Media 2-6 ◗ I f yo u’ re loa din g 4 × 6-inch Photo Paper, position the perfora ted ma rgins as sh own: ◗ When yo u create a n image f or printing o n 4 × 6-i n ch P ho t o Paper in your application software, size it to 4.
Printing on Spec ial Media 2-7 EPS ON Photo Q uality In k Jet Cards You c an loa d up to 30 card s at a tim e. Alw ays p lace the included suppo rt sh eet under th e c ards. Wh en yo u’re ready to print, use your software to s et the Pap er S iz e opti on for the size ca rd you’re u sing .
3-1 3 When your p resentation graph ics, photograph s, o r other project s have special printing requirements , you can use the custo m settings in your EPSO N Stylus CO LO R 850 software. You can c hoose prede fined s ettings or adj ust individu al options like brightness, contrast, saturation, and halftoning.
Custom P rinting 3-2 Using P red efined A dvanced Settings Predefi ned settings pro vide a n ea sy way to fine- tune your printer’s o pera tion for s pecial im age types. Follow the se steps to print w ith prede fined setting s: 1. Create your image or doc ument in your application software .
Cu stom Prin ting 3-3 5. Choos e the rig ht setting for your pro ject fo llowing th ese guidelines: ◗ Phot o For printi ng scanned photograp hs. Increases contrast in th e ima ge. ◗ Tex t/Gr aph For printing graphics-intens ive documents like presentati on p ages with charts and graphs.
Custom P rinting 3-4 8. Whe n you’re finish ed, click Pr int (Macinto sh) or OK (Windows). If you’re using Windows, click any other buttons that your app lication uses for printing.
Cu stom Prin ting 3-5 4. Choo se one of the fo llowin g Prin t Qualit y opti ons : ◗ Eco nom y For l ow-resolu tion r ough drafts o n pla in paper. Saves ink. ◗ Normal - 360 dpi For m ost d ocum ents on pl ain paper, tran sparen cies, or 360 dpi Ink Jet paper.
Custom P rinting 3-6 6. Choos e one of the follow ing Hal fto ni ng options : ◗ No H al ft o ni ng For p rinting black text onl y. ◗ Error Di ffu sion For p rinting ph oto graphic or video/di gital came ra image s. Blends each color dot with the dots around it.
Cu stom Prin ting 3-7 Customizing Color Settings You can choose f rom several color adjust ment modes or manually adjust brightness, contrast, saturati on, and CMY color valu es. Or, to corr ect the colors and exp osure of digi tal ima g es, you can us e Ph o to Enh anc e2 (P hot oEn han ce o n Wi ndow s 3 .
Custom P rinting 3-8 2. Choos e one of the follow ing Co lo r A d ju s tm en t M o de s . (You don’t need to select any of these options if you’ll be using ICM (Windows 95) or Co lorSync (Maci ntosh ) as described in step 4 .) ◗ Automatic Analyze s the color informa tion in your project and optimi zes c olo r correc tio n acco rdi ngly.
Cu stom Prin ting 3-9 4. For even more fine- tuning, choo se one of these color correcti on meth ods: ◗ Phot oE nha nce2 or Phot oE nha nce (W i n do w s 3. 1 o n ly) Pr odu c es s h ar p e r i ma ges an d mo re v iv i d c ol o r s b y automa tically adjusting the contr ast, saturation, and bright ness.
Custom P rinting 3- 10 Follow th ese steps to s et your mo nitor’s ColorSync pro file and use your printer softw are’s C olorS ync f eatures: 1. Open th e ColorS ync System Prof ile und er Con trol Pan els on the Apple menu. 2. Click the Se t Pro fil e butto n.
Cu stom Prin ting 3- 11 Selecting Pape r Size and Orie nta tion Op tions Your prin ter can p rint on pa per up to 9.5 in ches wi de and up to 44 inches l ong in eith er por trait or lan dscape orienta tion. If you print m ul ti-pa ge documents or multipl e copie s of documents, you ca n pr int th e pages col lated a nd in rev erse order .
Custom P rinting 3- 12 4. Click the Paper Siz e drop-dow n list to s elect th e size of paper y ou loaded i n the p rin ter. The sizes marked with an aster isk (*) a re not available with Win dows 3.
Cu stom Prin ting 3- 13 6. If you’r e printing mul tiple copi es o f a mu lti-page document and you want t he copies prin ted in sets, click the Coll ate checkb ox.
Custom P rinting 3- 14 Creating User Defined Paper Size s You ca n crea te u p to 1 0 c ustom paper s izes (onl y one in Win dows 3.1 ) or a nd add them to the Pap e r Si ze list using th e User Defin ed opti on. Th is is useful if you ’re pr inting a custo m si ze doc ument , suc h as a b ann er .
Cu stom Prin ting 3- 15 Windows 3.1 You can c reate only one User Def i ne d paper size. Type th e width in the Pap er Wi dth field and the length in the Pap er Hei ght field . Then clic k OK . 5. You see the Pap er tab again. The paper size name you defined is a dded to th e Pape r Si ze l ist and selected as the current setting.
Custom P rinting 3- 16 Choosing Paper Size and O rientation Options Follow th ese steps to s elect the Pap er Siz e and Orie nta tio n options: 1. Create your image or doc ument in your application software . 2. Open the F ile me nu and select Pa ge S etup .
Cu stom Prin ting 3- 17 If you don’t s ee the exact size yo u ne ed in the lis t, you ca n create a c ustom pap er size; see page 3- 18 f or in stru ctions.
Custom P rinting 3- 18 Crea ting cus tom paper sizes You ca n c reate u p to 8 c ustom pap er sizes and ad d them to th e Pap er Siz e list. This is useful if you’re printi ng a c ustom size document, such as a ba nner. You can select any width f rom 3.
Cu stom Prin ting 3- 19 Selectin g Print Order Opti ons Follow th ese steps to u se th e Collat e and R everse Ord er options: 1. Open your applicat ion program’s File menu and select Print . 2. Click the Layout bu tton. Yo u see the La you t dialog box: 3.
Custom P rinting 3- 20 Sele cting P rin t L ayou t O ptio ns Your p rinter sof twar e’s print layout options let yo u r educe o r enlarge almost any size do cume nt to prin t on your pri nter. You can a lso select opti ons to proof m ultiple p ages on one sh eet of paper, ad d page frames , and add a pred efined or cust om watermark.
Cu stom Prin ting 3- 21 For example , if your d ocument siz e is 11 × 17 inches, selec t Ledger 11 × 17 in . Thi s paper size is too large to fit in your printer, so you’ll nee d to pro portion it to fit o n a smaller paper si ze ( by reducing the docum ent size).
Custom P rinting 3- 22 The selec ted Pa pe r Size , reductio n percen tage , and Outp ut Pap er settings now a ppear o n th e pr inter g raphic. If you want to adj ust the p ropo rtions or sizes, go to step 5. If you’re ready to print, go to s tep 7.
Cu stom Prin ting 3- 23 6. Select one o f the followi ng prop ortiona l pri nting o ptions: ◗ Select Nor mal to set th e p rint pr oport ion to 100% . ◗ Select Fit to Pa ge to a utomati cally r educe o r en large the do cument to fit o n the pa per size l oaded in the printer.
Custom P rinting 3- 24 Follow th ese steps to u se th e P rint La yout op tions: 1. To print multipl e pages of your doc ument on one sheet of paper, selec t eith er the 2 P ages or 4 Pages ra dio button. 2. If the page o rder of th e layout sho wn in the p rinter graph ic is ho w yo u w ant your do cume nt prin ted, go to step 3.
Cu stom Prin ting 3- 25 Follow th e step s in the c orrect s ection below to add a predefi ned or custom waterm ark. 1. To turn on the watermark featur e, click the Wat e r mar k checkb ox. 2. The default waterm ark is Co nf ident ial . To chang e the watermark or specify how it appears, click the Water mark Sett ings bu tton.
Custom P rinting 3- 26 4. To load a custom wate rmar k you’ve created as a bitmap in an applica tion program , click the Us er D ef in ed button. You s ee the fol lowing dialog box : Click the Bro wse button. You see the Select a bitmap file dialog box.
Cu stom Prin ting 3- 27 ◗ In te ns i ty sets the ligh tness or darkness of the waterma rk (fr om 5% to 100%) base d on wher e you move th e slide ba r.
Custom P rinting 3- 28 If you want to pr int this docum ent at the ma ximum size o n 4 × 6- inch EPSO N Photo Paper, you ’ll use th e Fit to Pa ge option to reduce the docum ent to that s ize.
Cu stom Prin ting 3- 29 7. Select one o f the foll owing Fit to Page options: ◗ Select Off to set th e p rint pr opor tion to 100% . ◗ Select On to automatica lly reduce or enlarge the docum ent to fit on the paper size lo aded in the printe r. The Paper S ize op tion beneath the Fit to Page option beco mes a cti ve.
Custom P rinting 3- 30 Follow th ese steps to u se th e P rint La yout op tions: 1. To print multipl e pages of your doc ument on one sheet of paper, selec t either 2 Pag es or 4 Pag e s in the Pages pop-u p list. 2. If the page o rder of th e layout sho wn in the p rinter graph ic is ho w yo u w ant your do cume nt prin ted, go to step 3.
Cu stom Prin ting 3- 31 1. To use one of th e predef ined wa termarks, click the arrow in the Name pop-up l ist in the W aterm ark box. The n choos e one of the following options: Conf iden tia l Draft Urge nt Prior ity Hot Do Not Copy For Your Eyes On ly Review Cop y Top Se cr et Duplicate Then g o to s tep 3 .
Custom P rinting 3- 32 3. Now select the way you want the waterm ark to a ppear by choosi ng the following options. T he Layout graph ic chang es to refl ect all the setti ngs you ch oose. ◗ Colo r lets yo u choos e a c olor fo r your prede fin ed watermark: Re d , Bla ck , Bl ue , Aqua , Lime , Fuch sia , or Ye ll ow .
Cu stom Prin ting 3- 33 Saving Cust om Set tings After yo u’ve fine-tu ned y our printer setti ngs for a spe cial project , you can save the settin gs as a group. Then you can quickly reu se th em th e n ext tim e yo u pri nt a s imilar projec t. You can save up t o 10 (Windows) o r 8 (M aci ntosh) gr oups of settings.
Custom P rinting 3- 34 Redefini ng Custom Settings To ch ang e the o ptions i n a c ustomi zed setti ngs grou p bu t kee p the sam e name for i t, fol low th ese s teps: 1. Select Advanced mode. Then s elect the name of the custom settings group you want to redefine in the Custom Settings list.
4-1 4 c Your printer softwa re includes several utili ties for managing print job s. You c an use th em to m onitor yo ur prin ter’s sta tus and ch eck on the cu rrent print j ob o r jobs w aiting to pr int. This chapter provide s instruction s for the followin g: ◗ Managing print jobs in Windows 95 ◗ Managing print jobs in Windows 3.
Managing Print Jobs 4-2 Sele ct ing the Sp ee d & Pr o gr ess Opti ons You can set up the way your pri nter software se nds print jobs and select whether to display the Progres s Meter using the Speed and Progre ss d i a l o g b o x .
Managi ng Print Jobs 4-3 You see this dialog box: Select the fol lowin g optio ns: ◗ High Speed Copies sp eeds u p printing of multipl e co pies of th e sa me docu ment by us in g yo ur hard dis k spa ce as a cache . ◗ Show P rog ress Meter l ets you c ontrol whe ther or not th e Progress Meter is displayed when you send a print job.
Managing Print Jobs 4-4 ◗ If you see no me ssage, you c annot enabl e DM A transfers on you r sys tem; h owever, you m ay be abl e to speed up printing by setti ng you r para llel po rt to ECP mode.
Managi ng Print Jobs 4-5 Deletin g a Stalled Print Jo b If you ’re having trou ble p rinting, i t ma y be becaus e of a stalled print job . F ollow t hese steps to del ete it and conti nue pr inting: 1. Click the E PSON St y l us CO LOR 850 icon on the taskbar.
Managing Print Jobs 4-6 Se ttin g Up Mo nit ori ng Pref er ence s You ca n select the way you want S tatus M onitor 2 to moni tor your pr inter u sing the M onitor ing Preferenc es windo w.
Managi ng Print Jobs 4-7 The co lor of the prin ter i con i n the S tatu s A lert di alog box indicat es the type of error, as descri bed on pag e 4-8.
Managing Print Jobs 4-8 When you s tart S tatus M onitor 2, yo u see the m ain window : If you have more than on e printer you w ant to mo nitor, you can add them usi ng the Ad d Prin te r s option in th e Settings menu.
Managi ng Print Jobs 4-9 Using th e Printer Sta tus Window For m ore d etails on th e status of your pri nter , you can use the Printer Status w indow. Th ere are sev eral ways to ope n th e window: ◗ Doub le-cli ck the printer name in the I nstall ed P rinters l ist.
Managing Print Jobs 4- 10 To check the amount of ink you have, click the Co ns um abl es tab. To view inform ation about your printer’s network connec tions and other prin ter resources , click the Pr in te r In f or m a tio n tab.
Managi ng Print Jobs 4- 11 Options in th e Printer m enu let you pause pri nting or purg e all waiting print jobs, select or deselect the printer as your Win dows defa ult, a nd acces s the pr inte r soft ware to chang e defaul t settings. The Docum ent menu options let you pau se or cancel printing of individu al print jobs.
Managing Print Jobs 4- 12 To open Spool Ma nager, do one of th e follow ing: ◗ To open it while y ou’re printing, click the EPSON S po ol Manager icon at th e botto m of your d esktop. ◗ You c an open Spoo l Ma nager at a ny tim e b y dou ble- click ing th e S po ol M ana ge r4 ic on i n th e EPSON progra m gr oup .
Managi ng Print Jobs 4- 13 Changing the Default Spool Directory If you get a n err or m essage while pr inting, or p rinting is v ery slow, yo u can try c hanging you r default spool direc tory. 1. Make a directory o n your h ard drive wh ere you wa nt Spool Manager to s tore pr int job fi les, fo r e xample, C:SPLTE MP.
Managing Print Jobs 4- 14 Managin g Pr int Jobs on a Macintosh Your Ma cintosh printer s oftware in cludes two print job management uti lities: Monitor3 and S tatus Monitor. It a lso inclu des a Config urat ion utility for setting up pr int mon ito ring options.
Managi ng Print Jobs 4- 15 Settin g Up Monit or3 1. Open th e Ch ooser from th e Apple menu an d sele ct the SC 850 or SC 850(AT) icon. Then select the port or AppleTa lk ™ z one yo u’re us in g. 2. Und er Bac kgro un d Printi ng , cli ck On a nd close the Cho oser.
Managing Print Jobs 4- 16 To set priorities for jobs waiting to print, click the job, then click the Show de ta i ls arrow at the b ottom of th e w indow. The Pri orit y list be comes active. Click the arrow and sele ct Normal , Urg ent , or Ho ld . The job mov es u p or down in th e list o f waiting print jobs.
Managi ng Print Jobs 4- 17 The software checks the amount of ink remaining in the printer and di splays th e S tatus M onitor window : 4. To rec heck the ink level check, clic k the Upda te button.
Managing Print Jobs 4- 18 You see the Configu ration S ettings d ialog box: 4. Select the configura tion options you w ant as follows: ◗ Err or not ifica tion l ets you sel ect w hether you wa nt your sys tem to beep an d displ ay error mess age text or just displ ay tex t if your pr inter e ncounters a n err or.
5-1 5 It’s easy to keep your E PSON Styl us COLO R 8 50 printer working at its best . Just follow the simple instructio ns in this chapte r fo r r eplacing ink ca rtridg es, perfo rm ing r outine ma.
Maintenanc e and Transportatio n 5-2 When the A c olor ink out lig ht comes o n, you can continu e to print w ith blac k ink. Si mply tur n the p ri nter o ff and th en ba ck on again. When you print, ma ke sure you cho ose Bl ack as t he Ink s etting in your printer softw are.
Maintenance and Transportation 5-3 5. Pull up the ink c artridge cl amp. The ca rtridg e rises up fr om its holder. (Althoug h the illustration show s th e black ink cartridg e, the procedu re is the sam e for replacing th e color ink ca rtridg e.) 6.
Maintenanc e and Transportatio n 5-4 Inst al lin g the N ew Ca rtridg e Once you have rem oved the em p ty cartridg e, you ’re rea dy to install th e new one. F ollow these steps: 1. Remo ve the new i nk cartr idge from its pa ckagin g. 2. R emove on ly the yell ow part of the ta pe seal on to p as shown below.
Maintenance and Transportation 5-5 5. If you need to repl ace th e other ink c artridge, fo llow the steps und er “ Rem oving a n E mpty In k Car tridge,” and then steps 1 thro ugh 4 und er “Insta lling th e New C artridge.” 6. Press the E load/eject button and close the printer cover.
Maintenanc e and Transportatio n 5-6 Cleaning t he Print Hea ds If you r pri nted im age is unex pectedl y lig ht or fain t, or dot s are missing fr om the imag e, you may need to cl ean the print heads. This unclogs the nozz les so th ey can deliver ink prope rly.
Maintenance and Transportation 5-7 6. Make sure paper is loaded in the printer and click Print nozzl e check p atter n (Windows) o r Co nfi rmati on (Macintosh ). Then click Next . See page 5-8 for instructions on e xami ning the nozzl e c heck pa ttern.
Maintenanc e and Transportatio n 5-8 7. If your p rint q uality h as not i mpr oved, repeat the steps above. I f you d on’t notice any improv ement after d oing th is two or three times, check the print qual ity solutions in Chapter 6 . Exam ining the N ozzle Ch eck Pattern Exami ne the nozzle check pattern you prin t.
Maintenance and Transportation 5-9 Using the Pr int Head Align ment Utility Follow these steps to run the utility (Windo ws or Macintosh) : 1. Make sure the printer i s turned on and pape r is load ed. 2. Acces s the pr int er setting s dial og box a s descr ibed in Chapter 1 .
Maintenanc e and Transportatio n 5- 10 Cleaning t he Print er To keep your prin ter wo rking a t its best, yo u sh ould clean i t several times a yea r, fol low ing thes e step s: 1. Turn off th e printer, un plug the power co rd, and disconnec t the p rinter c able.
6-1 6 As you use your pri nter, you m ay occasio nally expe rience a paper ja m or other proble m. The firs t thi ng you should do i s diagnose th e proble m, foll owing the gu idelines in this c hapter. Then try the most likely solutions until the problem is fixed.
Troubl esho oting 6-2 ◗ To dete rmine whe ther the prob lem is caused b y the prin ter itself, ru n a s elf test. See pa ge 6 -3 for in structions. ◗ You c an use th e p rinter’s hex dum p mo de to p inpoi nt commu nicatio n pro blem s. See pag e 6-4 for i nstru ctions.
Troublesho oti ng 6-3 Ru nn in g a Se lf Test You ca n run a s elf test to deter mine whet her the pr oblem c omes from th e printe r its elf or som e o the r sou rce. ◗ If the re sults a re satisfactory, the pr oblem lies i n yo ur software se ttings, the interfa ce cable, or your comp uter.
Troubl esho oting 6-4 Using He x Dump Mode You ca n us e the p rinter’s hex du mp m ode to i den tify prob lems if you know how to interp ret h ex cod e. O r, you can fax the h ex printou t to a tech nical su pport repr esentative. F ollow th ese steps: 1.
Troublesho oti ng 6-5 ◗ Ma ke s ur e Econom y mod e is tu rned off in th e printer soft ware, as describe d in Chapter 3. ◗ Replac e the ink cartridg es a s describ ed in Chapter 5. (Check th e status of the B bl ac k an d A co lor in k out li g hts first.
Troubl esho oting 6-6 The pri nted image ha s inc orrect or missing c olors. The pri nted image is faint or has ga ps. Possi ble cause Solution The Ink option is set to Black . Change t he Ink se tt ing t o Color . Se e Ch apt er 1 for in s truc t io ns.
Troublesho oti ng 6-7 The pri nted image is blurry or smeare d. The loa ded paper is dama ged, old, or dirty. Remove the paper and rel oad a new sta ck with the prin table si de fac e u p. See Chap ter 2 f or i nst ruc tion s . The i nk ca rtridges are l ow on i nk.
Troubl esho oting 6-8 Solving Pr inting P roblems If th e printe r wo n’t print, first ch eck t hat: ◗ The pr inter is turned on a nd the P pow er light is on. ◗ Paper is loaded in the printer. ◗ The prin ter is plugge d into a wo rking electri cal outlet th at’s not controlled by a switch or timer.
Troublesho oti ng 6-9 The S paper out l ight is fla shing or on. A B black or A color ink out light is flashing or on. The S and P lights a re f lashing.
Troubl esho oting 6- 10 All the li ghts are flashing. The pr inter ha s finished cha rging the i nk car tridge, but the P power ligh t is still fl ashing.
Troublesho oti ng 6- 11 After y ou inst all y our printer software, you se e the Windows 95 New Hardware Found window. You see a spooling e rror message (Windows). You see a memory error message ( M acint osh). In Windows 9 5, the Status M oni tor 2 window do esn’t ap pear.
Troubl esho oting 6- 12 Printing is too slow. Your pri nter swi tches to t he modem port or won’t conf ir m on the pri nter port ( Macintosh) . You inst all ed an option al netw ork int erfac e card (Windo w s 95 on ly).
Troublesho oti ng 6- 13 Your pri nter icon doe sn’t a ppear i n the Chooser (Macintosh). Your applica ti on program ca n’t open your i m age file (Macint osh). The “SC 850 (or S C 850AT) ca nnot be used” messa ge appears (Macintos h ) . Your pri nter doe sn’t pr int corre ctly as a remote pri nter ( Windows NT).
Troubl esho oting 6- 14 Paper does n’t fe ed. Multiple pa ges feed at the sa me time. Paper ja ms insi de the pr inter. Try thi s Then do this Remov e the stack of paper fro m the pri nte r. Check that the paper i sn’t: ◗ Curled or cr ease d. ◗ Too ol d.
Troublesho oti ng 6- 15 Paper does n't eje ct fully or is w rinkle d. Solvi ng M iscel lan eou s Pr int out Pro blems If you r prin tout res ults ar e not what you ex pected, try these soluti ons. Characters a re incor re ct or ga rbl ed. The image is i nverted as if viewed in a mirror .
Troubl esho oting 6- 16 The image size or pos ition is i ncorrect. The margins a re incor re ct. A portion of y our image doesn’t print (Macintosh). The pri nter print s blank pages. Possi ble cause Solution The p aper and/ or layout op tions ar e set incorr ect ly.
Troublesho oti ng 6- 17 Uninstal lin g Printe r Software If an y of th e sug gested soluti ons in th is chap ter t ell you to uninstal l and then reinstall your pri nter softwa re, follo w the steps in th is s ection. Windows 9 5 Instructio ns 1. Double -click th e My Comp uter i con, then do uble-cl ick the Co nt ro l Pan el ico n .
Troubl esho oting 6- 18 Macintosh Instructio ns 1. Insert the E PSO N pri nter softw are C D-R OM i n y our drive. 2. Double -click th e Ins talle r ico n . T he n cl ic k Continu e . 3. Click the arrow in the list at th e top showin g E asy Install, and s elec t Remove fro m the list.
A-1 A Your EPS ON S ty lus CO L O R 850 inc ludes bo th p arall el a nd seria l interfaces. Yo u c an connect it to a PC or Macintosh, or both at th e same time.
Using Op tional Interfac es A-2 Us i ng Mac i nt os h I nt erfac e Bo ar ds If you are planning to instal l the Loc alTalk bo ard, you also need two LocalT alk Locking Co nnector Kits (DIN -8 version). Attach on e co nnector b ox t o the A ppleTal k interf ace on the printer and the other to the printer por t on th e Mac intosh.
Using Op tional Interfaces A-3 Install ing O ption al In terf aces Before you install an optional inter face board in your printer, make sure the pri nter is turned o ff and al l the prin ter’s lig hts are off.
Using Op tional Interfac es A-4 5. Slide the interfa ce board a long th e slots on both sides o f the comp artmen t. P ush i t in f irmly to fu lly i nsert th e board’s connector i nto the printer’s interna l socket. 6. Secure the interface boar d in the slot with the two screws inclu ded with the board.
B-1 B Follow th e instru ctions in this append ix to instal l the printer softwa re on your com p uter. If your system is on a W indows NT 4.0, Windows 95, or Macintosh netw ork, fo llow the steps in this appendi x to configure you r pri nter sof tware f or ne twork pri nting.
Install ing Printer Softwar e and Configuri ng on a Network B-2 3. Make sure Windows Program Manager is running and exit any open application progra ms. 4. Insert the EPSO N printer software CD- ROM or diskette 1. 5. Open the F ile me nu and select Run .
Install ing Printer Software and Co nfiguring on a N etwork B-3 If y ou see a sc reen c all ed New Har dware F ound o r Upd ate Device Driver Wizard, or another one that asks if you want Windows 9 5 to instal l a dr iver fo r you, click Canc el . These screens could app ear at any point as you fo llow these steps.
Install ing Printer Softwar e and Configuri ng on a Network B-4 Instal ling Printer S oftware fo r Window s NT 4.0 These in structions tell you h ow to install th e prin ter softwar e on the W indows N T 4.
Install ing Printer Software and Co nfiguring on a N etwork B-5 8. See C hapter 1 fo r in stru ctions o n usi ng your pr inte r software . Installing P rinte r Softwa re on a Maci ntosh 1. Make sure the printer is conn ected to your Macinto sh as de scri be d o n t h e Sta r t He r e ca r d.
Install ing Printer Softwar e and Configuri ng on a Network B-6 9. Now select your printer in th e Chooser . If your printer is connected di rectly to th e ser ial po rt on your M acinto sh, see the next secti o n for instructions.
Install ing Printer Software and Co nfiguring on a N etwork B-7 If you ’re setting up your p rinter f or Windows N T 4.0, see th e next section. If you’re connecting to a Windo ws 95 net work, see page B-8. F or other netw ork opera ting systems , see your network documentation for instr uctions.
Install ing Printer Softwar e and Configuri ng on a Network B-8 Setting Up Your Network Path in Window s 95 If you wa nt to use you r printer o n a network r unning Win dows 95, you ne ed to set up the port a nd net work path on the computer conne cted to the printer.
Install ing Printer Software and Co nfiguring on a N etwork B-9 Configuring for Macintosh Net work P rin tin g If you wa nt to use your p rinter o n an A ppleT alk netwo rk, you need to install one of the optional interface board s: either the LocalT alk b oard or t he Eth erne t boa rd.
Install ing Printer Softwar e and Configuri ng on a Network B-10 4. Click the name you as signed to your EPS ON Stylus COLO R 850 in s tep 4 of th e pr evious section .
C-1 C EPSON off ers a variety of ac cessori es for your E PSON Styl us COLO R 850 printer, f rom r eplacement in k cartr idges a nd interfa ce cards to specia l ink jet paper and oth er creative media. To pur chas e E PS ON acces sories , con tact you r l oca l p rinter retailer.
EPSON Accessories C-2 EPSON Photo Quali ty Glossy Fi lm Lett er A4 4.1 × 5. 8 (A6) S041072 S041071 S041107 EPSON Photo Pap er 4 × 6 Lett er A4 Panor amic S041134 S041141 S041104 S041145 EPSON Photo St icker s Kit (CD-ROM and paper) EPSON Photo St icker s (re f ill) 4.
D-1 D Print in g Pr in tin g me t hod On-demand in k jet Nozzl e confi guratio n 128 b lac k nozz les (32 × 4 , sta gg ere d ) 64 co lor no zzle s × 3 (cyan, mage nta, yello w) Pri ntab le col umns .
Specific ations D-2 Re so lu ti on Maxi m um 1 440 × 720 d pi In put b uff er 32 KB Print di rectio n Bid ir ectio nal w ith l ogi c seekin g for te xt and g raphi cs Con trol co de ESC/P 2 ™ an d .
Specific ations D-3 Paper Notes: Si nce the qua lit y of an y parti cula r br an d or t yp e of p ape r may be ch ange d by the ma nufact u rer at a ny ti me , EPS ON ca nnot gu ar ant ee th e use of an y pa rt icu la r br and or typ e of pape r .
Specific ations D-4 Notes: Do n ot lo ad c url ed or fo ld ed pap er , enve lo pe s , o r tr ans p are nc ie s. Pr i nt on ink je t pap ers and e nve lo pe s onl y under t h ese condi tions : Temp er .
Specific ations D-5 . A: The maximu m top mar gin is 0.67 i nc h ( 17.0 mm) . B–L, B–R: The maxim um left a n d right m argin is 0.24 inch (6 .1 m m). C: T he maxi mum b ott om m argi n is 0. 2 4 in ch (6 .1 mm). A: The mi ni mu m top marg in is 0 .
Specific ations D-6 Ink Cart ridg es * The prin t capaci ty ma y var y de pe nd ing on how oft en you us e the pr i nt he ad c le ani n g fun ct ion . Also, if yo u pr in t lar g e gra ph ic s and dense text wit h l itt le wh ite spac e, you us e ink fast er .
Specific ations D-7 Electri c al * Al so d esig ned for IT po wer sy stems wi th Ph as e to P hase vo ltage 220– 2 40 V Environmenta l Te mper ature Operatio n 50 to 95 °F (10 to 35 °C) Storag e* .
Specific ations D-8 Colo r an d b lack print in g • EP SON Styl us PR O • E PSON Styl us CO LOR 50 0 • E PSON Styl us CO LOR II • LQ- 860 • LQ- 2550 Contro l Panel Setti ngs You can cha nge .
Specific ations D-9 Cont rol Co des ESC/ P 2 control co des See the ES C /P ® Referenc e Manual for m ore in f ormation about these co mm an d s . Genera l operat ion: ESC @ , ESC U, ESC EM Pa per fe.
Specific ations D-10 Print po siti on moti on: ESC d , E SC R, ESC D , HT, ESC B, VT, ESC J , E SC J (AGM* ) Fo nt s e l ec t io n: DC2, ES C P, ESC :, ESC E, E SC F , ESC I Font e nha nc em ent : DC4.
I-1 Ind e x A Acc e sso rie s , 6 , 2-2 , 5-1 , A-1 , C-1 to C-2 Ad va nce d m od e, se le ct in g , 3-2 to 3- 4 Advanc ed settin gs co lo r , 3-7 to 3- 10 layou t , 3- 20 to 3-32 orie ntatio n , 3-11.
Ind e x I-2 Envelope s load ing , 2-4 to 2- 5 spec ifica tions , D- 3 to D- 5 Env i ron me nta l sp ec if ica tion s , D-7 EPSON Acc e sso rie s , 6 , 2-2 , 5-1 , A-1 , C-1 to C-2 Cust omer Care Cente.
Ind e x I-3 Lette rhead, see Pape r Ligh ts, using , 1-10 , 6-2 to 6-3 , 6-8 to 6- 10 LocalT alk board , A- 1 to A-4 , C-2 M Macinto sh Color Sync , 3-9 to 3- 1 0 , 6-6 co n fig u ra t io n o pt i on .
Ind e x I-4 Paper jam s , 1- 1 0 , 6-14 Paper S ize opti ons , 3- 11 to 3-19 Paper support , 2- 4 Paper tab , 1-3 , 3- 11 Pap er th ic kn es s lev e r , 2- 5 , 6-7 Paral lel interfa ce boards , A-1 to.
Ind e x I-5 S Safety approva ls , D-7 Safet y instru ct ions , 7 to 8 Sa t ur a ti on s e tti n g , 3-8 Self Ad hes i ve She ets , see Photo Quality Self Adhesi ve Sheets Self te st , 6- 3 Ser ial i n.
Ind e x I-6 W Wat ermarks , 3-24 to 3- 27 , 3-30 to 3- 32 Wi ndows defa ult options, se ttin g , 1-4 i nsta llin g s oft wa re , B-1 to B-5 managi ng print jobs , 4-1 to 4- 13 netw ork printing , B-6 to B-8 printing from , 1-1 to 1-5 sys tem r e qu ire m en ts , 1 to 2 uni n sta llin g soft w are , 6- 1 7 Wi ndows 3.
An important point after buying a device Epson 850 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Epson 850 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Epson 850 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Epson 850 you will learn all the available features of the product, as well as information on its operation. The information that you get Epson 850 will certainly help you make a decision on the purchase.
If you already are a holder of Epson 850, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Epson 850.
However, one of the most important roles played by the user manual is to help in solving problems with Epson 850. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Epson 850 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
