Instruction/ maintenance manual of the product E443709 Elo TouchSystems
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C-Series T ouchcomputer for Healthcare Applications User Guide C-Series LCD Multi-f unction Touchcomputer [19” model shown].
TE T ouch Solutions C-Series T ouchcomputer for Healthcare Applications User Guide Multi-function Touchcomputer Revision A SW601689 1-800-ELOTOUCH (1-800-356-8682) www.
C-Series Touchcomputer for Healthcare Applications User Guide iii Copyright © 2011 Tyco Electronics Corporat ion, a TE Connectivity Ltd. Co mpany. All Rights Reserved.
C-Series Touchcomputer for Healthcare Applications iv Wa r n i n g s an d C a u t i o n s Wa r n i n g • Danger - Explosion hazard. Do not use in the presence of flammable anesthetics, and other flammable materials. • To prevent fire or shock hazards, do not immerse the unit in water or expose it to rain or moisture.
Caution Power cord is used as a disconnection device. To de-energize equipment, disconnect the power cord. This unit must follow the national requirement and local state laws to dispose unit. Before connecting the cables to your Elo touchcomputer, make sure all components are powered OFF.
C-Series Touchcomputer for Healthcare Applications vi Medical and Healthcare Application Disclaimer: It is the sole responsibilit y of any person intendin g to commercialize, market or use any of TE Connectivity Ltd.
Cla ssifi cation With respect to electrical shock, fire in accordance with UL60601-1 and CAN/CSA C22.2 No. 601.1 This touchcomputer is a Class I (GROUNDED) DEVICE.
C-Series Touchcomputer for Healthcare Applications viii European Standards and Classifications Sta ndards: EN 60601-1-2: 2007 The EMC limits and test methods are referred to the following standards: Emission: Immunity CISPR 11: 2003+A1:2004 IEC 61000-4-2: 2008 ED.
C-Series Touchcomputer for Healthcare Applications ix Guida nce a nd ma nufa cturer’s de claration-electr omagnetic i mmunity for all EQUIPMENT AND SYSTEMS Guida nce a nd ma nufa cturer’s de clara.
C-Series Touchcomputer for Healthcare Applications x Guida nce a nd ma nufa cturer’s de claration-electr omagnetic i mmunity for all EQUIPMENT AND SYSTEMS Guida nce a nd ma nufa cturer’s de clarat.
Guida nce a nd ma nufa cturer’s de claration-electr omagnetic i mmunity for all EQUIPMENT AND SYSTEMS that are not LIFE-SUPPOR TING Guidance and manufactur er ’ s declaration-electr omagnetic immunity The 19CX/22CX Touchcomputer for Healthcare Applications is intended f or use in the electromagnetic environment specified below .
C-Series Touchcomputer for Healthcare Applications xii 3. Field strengths from fixed transmitters, such as base stations for ra dio (cellular/cordless) telephones and land mobile radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theo retically with accuracy .
Recommended se paration dista nce s between porta ble an d m o b i l e R F c o m m u n i c at i o n s e q u i p m e n t a n d t h e 19CX/22CX Touchcomputer for Healthcare Applications for all EQ UIPTM.
C-Series Touchcomputer for Healthcare Applications xiv Table of Contents Chapter 1: Setup ...................................................................................... 1 Unpacking Your Touchcomputer ...........................................
C-Series Touchcomputer for Healthcare Applications xv Regulatory Information............................................................................ 38 Warranty ......................................................................................
C H A P T E R 1 SETUP This chapter discusses how to set up and test your touchcomputer. For information on peripheral options, refer to Chapter 3, “Options and Upgrades.
Adjusting the Display The display screen can be adjusted from 0 to 70 degrees, as shown belo w. CAUTION: To prevent tipping or dropping, be sure to hold the base when adjust ing the display. Setting Up the Operating System If configured with an operating system, the initial setup of the operating system takes approximately 5-10 minutes.
Injecting the Languages ( For Windows 7 OS OS Only ) Windows 7 OS OS Professional only allows the use of one language at one time. But you can use the Elo TouchSystems language injection tool to updat e your language preference. English is set as the defau lt language, but you can change this language to suit your preferences.
6. Click the drop-down list and select the preference language . 7. Click Inject Selected Language 8. The following window shall be presented. 9. After the language package is installed co rrectly, press any key to exit this window.
Selecting the Region (For Windows 7 OS OS Only) When the following window appears, you can change the country, time and currency, and keyboard layout of the touchcomputer.
After making any changes, click Next to continue. Selecting the Update Opti ons (For Windows 7 OS OS Only) When the following window appears, you can select one of the update options of the touchcomputer. In general, you can choose Use recommended settings as your default option.
Reviewing the Time and D ate Settings (For Windows 7 OS Only ) When the following window appears, you can set up the time and date of the touchcomputer. After making any changes, click Next to finish. Windows Setup completes the installation of the touchcomputer.
Click the Align button. This laun ches the calibration program. The window shown below opens. Follow the instructions to calibrate the touchscreen. C-Series Touchcomputer f or Healthcare Applications .
Securing the Base Use the four pretapped holes to secure the touchcomputer from below the mounting surface. The holes are designed to work with ISO metric M4 screws. Mounting screws are not included with the product but should be readily available at any hardware store.
C-Series Touchcomputer f or Healthcare Applications User Guide 10 C H A P T E R 2 OPERA TION This chapter describes how to control the On-Screen Display (OSD), power buttons, and I/O panel. All adjustments made to the OSD and power controls are automatically saved.
On-Screen Display (OSD) OSD Menu 1. To display the OSD Menu, press the Menu button. Press the RIGHT button or LEFT button to toggle and the SELECT button to select from the different OSD sub-menus and functions. 2. When the function you want to change is shown, press the SELECT button.
C-Series Touchcomputer f or Healthcare Applications User Guide 12 Feature Description Brightness Adjust brightness and cont rast. Brightness: Adjusts the backlight of the monitor. Contrast: Adjusts the maximum luminance level of the monitor. Image setting Adjusts H position, V position, clo ck, and phase.
C-Series Touchcomputer f or Healthcare Applications User Guide 13 To enable or disable the power button (PWR) lock function: 8. Simultaneously press Menu/Exit and the Right (->) key for two seconds. A window appears displaying PWR ENABLE or PWR DISAB LE .
Using the Input/Output Panel To access the input/output (I/O) ports, remove the cable cover at the bottom of the unit. A security screw is included and may be used to secure the cable cover to the touchcomputer.
C-Series Touchcomputer f or Healthcare Applications User Guide 15 C H A P T E R 3 OPTIONS AND UPGRADES Adding Optional Peripherals When adding a peripheral, complete installation and setup in structions are provided with the field-installable kits .
C-Series Touchcomputer f or Healthcare Applications User Guide 16 Note: May install up to two (2) Elo Expansion Ca rds OR one (1) Elo Expansion Card + one (1) PCI-E Expansion Card Note: Peripheral Kits may not meet Electrostatic Discharge (ESD) IEC 61000-4-2 for medical purposes (please consult specifications for each peripheral kit).
Testing the MSR Testing in USB MSR Keyboard (KB) Emulation Mode 10. Open the Notepad application (click Start > Accessories > Notepad ). 11. Slide the card through the MSR and verify that the data is displayed in the application window. Testing in USB MSR Human Interface Device (HID) Mode 12.
13. Slide a card through the MSR and verify that the data is displayed in the application window. 14. If the card ID appears in the Reader Output window, the reader is functioning.
C-Series Touchcomputer f or Healthcare Applications User Guide 19 Fingerprint Reader (FPR) You can add a fingerprint reader to the C-Series touchcomputer to any of the four mounting locations located on the display head top, bottom, left, and right . Software application and drivers can be found in the following directory or on www.
16. Place your finger on the fingerprint reader sensor and verify that the image ofyour fingerprint is displayed on the application window. Cash Drawer Port Card A Cash Drawer Port Card can be installed in any available expansion slot. This card provides: 2 x 12V Powered USB ports 1 x 12V or 24V selectable cash drawer RJ11 port.
C-Series Touchcomputer f or Healthcare Applications User Guide 21 Second VGA Port Card A second VGA video card can be added to any available expansion slot. This card provides a VGA port to drive another VGA display. Software application and drivers can be found in the following directory or on www.
Second Hard Disk Drive A second hard disk drive can be adde d via the second hard drive mounting kit. This addition provides extra data storage or can be used in conju nction with the RAID controller card for RAID functionality. This option occupies a single expansion slot.
C-Series Touchcomputer f or Healthcare Applications User Guide 23 Note: To use this option ALSO requires the purchase and installation of the Elo PCI-E Expansion Card Option Kit, part number E827958. Parallel Port Card A parallel port card can be added to any Expansion slot.
C-Series Touchcomputer f or Healthcare Applications User Guide 24 Feature Description 2.0MP Webcam w/2 x Digital Microphone 2 Million Pixel Webcam Module USB Type 1.0, 1.1 or 2.0 Video Resolution 1600x1200, 1280x1024, 640x480, 352x388, 320x240, 176x144, 160x120 Auto Frame Rate 5fps max @ 2.
C-Series Touchcomputer f or Healthcare Applications User Guide 25 C H A P T E R 4 SAFETY AND MAINTENANCE Safety Important information regarding the proper setup and maintenance of your touchcomputer: To reduce the risk of electric shock, follow all safety notices and never open the touchcomputer case.
Care and Handling The following tips help keep your touchcomputer functioning at the optimal level. Power down the unit and disconnect from the electrical mains prior to eng aging in any cleaning activities. Take care to ensure no leakage of solution into the system.
Warning This product consists of devices that might contain mercury, which must be recycled or disposed of in accordance with lo cal, state, or federal laws.
5. Click Recover Start Recovery Process 6. After finished, click Exit Exit Restart ii. Use the recovery DVD to recover the touchcomputer. Recovery DVD’s can be ordered if necessary from TE Touch Solutions customer service. 1. Connect the USB DVD drive to the touchcomputer.
3. Press “F11” to enter Device Boot Menu and boot touchcomputer from DVD. 4. After entering the Elo Touch System Tool, click “WINPE” button. 5. Once you see the “Command Prompt” window, type “ win7 ” to start recovery process for Windows 7 OS.
NOTE : If using Windows 7 OS and your hard disk is corrupts, you can request a Recovery DVD from TE Touch Solutions customer service. NOTE: The end user must adhere to Microsoft's Licensing Agreement.
2. Double click the “Ports (COM & LPT)” and check all of these “USB Serial Port” settings must be IDENTICAL as the following table.
In usual, even if the operating system reassigns these serial ports, they are still in order. In this cas e, you should change it as the following table.
COM5 is the 1 st port of these USB serial ports so the “ Location: ” should be “ on USB Serial Converter A ”. Please assign this serial port to COM3 .
Chan g e to COM3 C-Series Touchcomputer f or Healthcare Applications User Guide 34 Select “ Port Settings ” Click “ Advanced… ” Loca.
In this case, select COM3 from the drop ‐ down men u click OK OK back to the Device Manager. Follow the same steps to accomplish these settings for other ports.
COM3 locat ion: USB Serial Converter A COM4 lo cation : USB Serial Converter B C-Series Touchcomputer f or Healthcare Applications User Gui.
C-Series Touchcomputer f or Healthcare Applications User Guide 37 C H A P T E R 5 TECHNICAL SUPPORT Technical Assistance There are three methods to obtain contact information for technical assistance on the touchcomputer: The web The phone Using the Web For technical support, go to www.
C-Series Touchcomputer f or Healthcare Applications User Guide 38 REGULA TOR Y INFORMA TION I. Electrical Safety Information A) Compliance is required with respect to the voltage, freque ncy, and current requirements indicated on the manufacturer’s label.
C-Series Touchcomputer f or Healthcare Applications User Guide 39 B) Notice to Users in Canada: This equipment complies with t he Class A limits for radio noise emissions from digital apparatus as established by the Radio Interference Regulations of Industry Canada.
C-Series Touchcomputer f or Healthcare Applications User Guide 40 b) If you determine that this equipment is causing the interference, try to correct the interference by using one or more of the following measures: i) Move the digital device away from the affected receiver.
C-Series Touchcomputer f or Healthcare Applications User Guide 41 W ARRANTY Except as otherwise stated herein or in an order acknowledg ment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship.
C-Series Touchcomputer f or Healthcare Applications User Guide 42 THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELL.
C-Series Touchcomputer f or Healthcare Applications User Guide 43 INDEX address, TE Touch Solutions, 45 base power status, 13 base, securing, 9 box contents, 1 cables included, 1 calibration, 7 certif.
C-Series Touchcomputer f or Healthcare Applications User Guide 44 care and handling, 26 upgrades, adding, 15 warranty, 41 website, TE Touch Solutions, 37, 45 WEEE directive, 27 wireless card overview, 21 specifications, 21 testing, 21 www.elotouch.com Get the latest.
C-Series Touchcomputer f or Healthcare Applications User Guide 45 To find out more a bout the extensive ra nge of Elo touch solutions, v ist www.elotouch.
An important point after buying a device Elo TouchSystems E443709 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Elo TouchSystems E443709 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Elo TouchSystems E443709 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Elo TouchSystems E443709 you will learn all the available features of the product, as well as information on its operation. The information that you get Elo TouchSystems E443709 will certainly help you make a decision on the purchase.
If you already are a holder of Elo TouchSystems E443709, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Elo TouchSystems E443709.
However, one of the most important roles played by the user manual is to help in solving problems with Elo TouchSystems E443709. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Elo TouchSystems E443709 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center