Instruction/ maintenance manual of the product RS-232 3M
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15" and 17" CR T Desktop T ouch Monitor User Guide 3M Touch Systems Read and understand all safety information contained in this document before using this product.
The information in this document is subject to change without notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of 3M Touch Systems.
4 CRT Touch Monitor User Guide and suitable for its method of produc tion, including intellectual property liability for User's application. If the Pr oduct, software or software media is proven .
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Content s Overview Important Safety Inform ation ......................................................... 9 Explanation of Symbols ............................................................... 11 Service and Repair Indicators ......................
Chapter 3 Maintenance and Troubleshooting 33 Problem Possible Causes and Solu tions Is the monitor in Power Management mode? Touch the screen, press any key on the key board, or move the mouse to restore operation. Are the brightness and contr ast settings too low? Use the monitor controls to adjust these values.
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28 CRT Touch Monitor User Guide CAUTION To avoid the potentially hazardous si tuations associated with the use of alcohol which may result in mino r or moderate injury or property damage: • Follow all instructions and recommendations in the manufacturer's Material Safety Data Sheet and product label.
10 CRT Touch Monitor User Guide WARNING To avoid the risk of fire which co uld result in serious injury or death: • Do not remove the cover or back of the monitor. To avoid the risk of electric shoc k which could result in serious injury or death: • Do not use a power cord that is frayed or otherwise damaged.
Overview 11 Explanation of Symbols Attention: Read accompanying documentation Import ant Notes: • Plug power cord into appropriate power source. • Plug power cord into a grounded receptacle. • When unplugging power supply cord, pull on plug not cord.
12 CRT Touch Monitor User Guide CAUTION To avoid the risk of electric shock which may result in minor or moderate injury: • Do not service the monitor. • There are no user serviceable parts inside. • Refer all servicing to qua lified service personnel.
Overview 13 Whenever you contact Technical Support, please provide t he following information: • Part number and serial number from your monitor • Current driver version • Operating system used • Information on additional peripherals Technical Support is avail able Monday through Friday 8 a.
CHAPTER 1 Getting S t arted With Y our CRT Desktop Monitor The 3M Touch System s product line of touch monit ors offers the CRT Desktop m onitor for a broad range of applications includi ng point-of-sale, hospitality, and retail.
Chapter 1 Getting Started With Your CRT Desktop Monitor 15 35 million mechanical touches without noticeable degradation to the surface. 1 System Requirements The CRT desktop touch m onitors require a personal com puter (PC). These touch monitors will not work with Macin tosh computers.
16 CRT Touch Monitor User Guide Unpacking Your Touch Monitor Carefully unpack the carton and in spect the contents. Your CRT monitor includes an AC po wer cable, a tilt/swivel stand, a Monito r Installation Di sk, a Product Support brochure, and a 3M Touch Solutions CD with t ouch screen software, documentation and utilities.
Chapter 1 Getting Started With Your CRT Desktop Monitor 17 CRT Monitor Setup No tools are required to set up the C RT Desktop monitor. Si mply follow the instruction s outlined below. Inst alling the Tilt/Swivel S t and 1. Align the stand with the slots in the bottom of the monitor and insert the Tilt/Swivel Stand into the slots.
18 CRT Touch Monitor User Guide Figure 1. Connecting the CRT Cables to your Computer Be sure all cable connections are secure -- tighten all cable screws. Shaking and vibration m ay dislodge cables that are i mproperly connected. Route all wiring and cables away fro m heat sources and sharp m etal edges to avoid damage.
Chapter 1 Getting Started With Your CRT Desktop Monitor 19 Configuring the Display Settings After you connect your C RT desktop touch moni tor and turn on your computer, t he Add New Hardware Wizard should appear because this monitor is a plug and play device.
20 CRT Touch Monitor User Guide For more inform ation on adjusting the desktop area (resolut ion), color depth, or refresh rate, refe r to your video card docum entation. Testing the CRT Touch Monitor Note: The CRT desktop power status light is located on front of the bezel.
Chapter 1 Getting Started With Your CRT Desktop Monitor 21 These drivers and relevant technical documentation can be found on the latest 3M Touch Sol utions CD (19-640) and are also available for download from our websit e at www.3Mtouch.com . After the software is installed, restart your computer to load and activate the touch screen driver.
CHAPTER 2 V ideo Display Options This chapter provides guidel ines for adjusting the video display and using the monitor con trols to adjust the image to your liking. Before you ma ke any adjustments: • Be sure to adjust the controls in your normal lighting conditions.
Chapter 2 Video Display Options 23 • MENU – Shows or hides the menu. • SELECT -- Highlights the current menu option or saves the current setting. Press ▲ or ▼ to change the value. • ▼ /Down -- Enables you to scroll backwards through items on the menu -- decrease the value of selected op tion or move to the previous menu item.
24 CRT Touch Monitor User Guide Icon Description TRAPEZOID Adjusts the display sides to be parallel. PARALLELOGRAM Adjusts the tilt of the display sides. PIN BALANCE Adjusts the curvature of the left and right sides of the screen image. CORNER PIN User can select Top or Bottom corner correction by pressing the Select button.
Chapter 2 Video Display Options 25 15" and 17" OSD Menu 2 Icon Description RECALL Resets the control functions back to the original factory preset values. In order for the Recall function to work, the timing must fall under one of the factory preset timing modes.
26 CRT Touch Monitor User Guide display. These effects are more noticeable on large grey areas or black and white checkerboard patterns. V-MOIRE Reduces the optical effect of vertical wavy lines on the display. These effects are more noticeable on large grey areas or black and white checkerboard patterns.
CHAPTER 3 Maintenance and T roubleshooting If you have a problem set ting up or using your moni tor, you may be able to solve it your self. Before calling 3M Touch Systems, try the suggested actions that are appropriat e to the problems you are experiencing with the m onitor.
28 CRT Touch Monitor User Guide CAUTION To avoid the potentially hazardous si tuations associated with the use of alcohol which may result in mino r or moderate injury or property damage: • Follow all instructions and recommendations in the manufacturer's Material Safety Data Sheet and product label.
Chapter 3 Maintenance and Troubleshooting 29 Problem Possible Causes and Solu tions Is the monitor in Power Management mode? Touch the screen, press any key on the key board, or move the mouse to restore operation. Are the brightness and contr ast settings too low? Use the monitor controls to adjust these values.
3 0 CRT Touch Monitor User Guide Common Installation Issues Possible Solutions Cursor is extremely j ittery or erratic Stabilize the cursor by adjusting the operating frequency of the touch screen controller using the touch screen control panel. Cursor lags finger Lower the baud ra te of the touch screen controller and the touch screen driver.
Chapter 3 Maintenance and Troubleshooting 3 1 equipment reception, which can be determ ined by turning the equipment off and on, t he user is encouraged to tr y to correct the interference by one or m ore of the following measures: • Reorient or relocate the receiving antenna.
An important point after buying a device 3M RS-232 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought 3M RS-232 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data 3M RS-232 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, 3M RS-232 you will learn all the available features of the product, as well as information on its operation. The information that you get 3M RS-232 will certainly help you make a decision on the purchase.
If you already are a holder of 3M RS-232, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime 3M RS-232.
However, one of the most important roles played by the user manual is to help in solving problems with 3M RS-232. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device 3M RS-232 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
