Instruction/ maintenance manual of the product 403-570-01 Dukane
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Dukane Manual Part No. 403-570-01 Page ii Dual Servo Spin W elder User ’ s Manual Copyright © 2009 Dukane Intelligent Assembly Solutions 2900 Dukane Drive St.
Dukane Manual Part No. 403-570-01 Page iii R e v i s i o n H i s t o r y Revision Revision Number Summary Date - 00 Original release. 10/24/2008 - 01 Menu language choices added; Revised Upper T ool V.
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Dukane Manual Part No. 403-570-01 Page v Section 1 – Introduction 1 Section 2 – Safety Considerations 7 Section 3 – Unpacking and Setup 13 Section 4 – Display and Controls 21 Section 5 – T o.
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Dukane Manual Part No. 403-570-01 Page 1 Section 1 - Intr oduction Important User Information . . . . . . . . . . . . . . . . . . . . 3 R e a d t h e M a n u a l F i r s t............................ 3 N o t e s a n d T i p s .........................
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Dukane Manual Part No. 403-570-01 Page 3 Section 1 - Intr oduction NOTE NOTE statements provide additional in- formation or highlight procedures. C A UTION C A U T I O N s t a t e m e n t s i d e n - tify cond ition s or practices tha t c ould r esult i n damag e to the e qu i p m en t or o t h e r pr o p e r t y .
Dukane Manual Part No. 403-570-01 Page 4 Dual Servo Spin W elder User ’ s Manual The Dual Servo Spin W elder excels at frictional welding of assemblies and parts which require accurate angular orientation and collapse distance. The parts can be any shape and only the weld joint must be circular .
Dukane Manual Part No. 403-570-01 Page 5 Section 1 - Intr oduction • Fixture thr oat depth is a generous 8”. • V ertical servo actuator operation with adjustable 5” (127 mm) stroke assures quiet operation and is environmentally safe. • Industry-standard logic controller and motor controller means replacement parts are readily available.
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Dukane Manual Part No. 403-570-01 Page 7 Section 2 - Safety Considerations Health and Safety T ips ................................... 9 Plastics Health Notice ......................................... 10 Run Switches .................................
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Dukane Manual Part No. 403-570-01 Page 9 Section 2 - Safety Considerations IMPORT ANT N e v e r o p e r a t e t h e D u a l S e r v o S p i n W e l d e r w i t h t h e p r o t e c t i v e s h e e t m e t a l r e m o v e d . T h i s i s a n u n s a f e pra ctice and can resu lt in inju r y .
Dual Servo Spin W elder User ’ s Manual Dukane Manual Part No. 403-570-01 Page 10 Plastics Health Notice Before using any Dukane welding system, be sure you are familiar with OSHA regulations from the U.S. Department of Labor about the particular type of plastic(s) you are using.
Dukane Manual Part No. 403-570-01 Page 1 1 Section 2 - Safety Considerations IMPORT ANT Alwa ys tu rn of f the A C powe r a t t h e p o w e r s w i t c h b e f o r e s e r v i c i ng o r wo r k i n g on t h e we lder . F ai lur e to turn of f the A C pow er is an un sa fe pra cti ce a nd can re s u lt i n i nj ury or de a t h.
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Dukane Manual Part No. 403-570-01 Page 13 Section 2 - Safety Considerations Unpacking Welder ........................................15 Packing List ..................................................15 W ork Area ......................................
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Dukane Manual Part No. 403-570-01 Page 15 Section 3 - Unpacking and Setup Qty Item Part Number 1 Dual Servo Spin Welder SVT012VR or SVT032VR or SVT042VR 1 Base Interface Cable 200-1 124-3 or 200-1545-.
Dual Servo Spin W elder User ’ s Manual Dukane Manual Part No. 403-570-01 Page 16 W ARNING DO NOT LIFT the Dual Ser- vo Spin Welder manually . Lifting and/or moving the welder manually could re- sult in personal injury . Use me ch an ic al mea ns to mo ve and place the welder .
Dukane Manual Part No. 403-570-01 Page 17 Section 3 - Unpacking and Setup Dimension s are in INCHES [mm ] 3.60 [91.4] 1.000 - .001 .000 + 25.40 - .03 .00 + [ ] .30 [7.6] .21 [5.3] 22.5° TYP. 3.00 [76.2] B.C. .316 [8 .03] 15X .250 - .000 .
Dual Servo Spin W elder User ’ s Manual Dukane Manual Part No. 403-570-01 Page 18 24 0 V ol t A C Pl u g (N EM A 6 –2 0P ) 24 0 V ol t A C Pl u g (N EM A 6 –2 0P ) 24 0 V ol t A C So c ke t (N E.
Dukane Manual Part No. 403-570-01 Page 19 Section 3 - Unpacking and Setup H e a d H e i g h t A d j u s t m e n t The support column features a threaded shaft for adjusting the overall height of the thruster head. The adjustment is secured by three lock nuts which prevent the thruster from moving once the overall height has been established.
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Dukane Manual Part No. 403-570-01 Page 21 Section 4 - Display and Contr ols T ouch Screen Display ...................................23 Operational Switches....................................24 Emergency Stop Switch ..................................
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Dukane Manual Part No. 403-570-01 Page 23 Section 4 - Display and Contr ols T o u c h S c r e e n D i s p l a y The display is a 4.6 inch (12 cm) wide by 3.5 inch (9cm) tall color LCD screen shown in Figure 4-1. It contains an integrated touch screen with 192 touch–sensitive cells arranged as 16 rows of 12 columns.
Dual Servo Spin W elder User ’ s Manual Dukane Manual Part No. 403-570-01 Page 24 Righ t Run Swit ch Lo wer Fixtu re Lo wer Fixtu re E–St op S witc h Left Run Switch ABOR T PO WER IN CYCLE T wist .
Dukane Manual Part No. 403-570-01 Page 25 Section 4 - Display and Contr ols Dim ly Lit Red LE D Bri gtl y Lit Red LED s 1 1 6 6 9 9 5 5 Op ti –T ou ch Run Sw it ch es Located on either side of the base are two optical RUN switches. These are shown in Figure 4–3.
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Dukane Manual Part No. 403-570-01 Page 27 Section 5 - T ouch Screen Menus RUN Mode ....................................................29 Screen Layout ..................................................... 29 VIEW P ARTS ..............................
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Dukane Manual Part No. 403-570-01 Page 29 Section 5 - T ouch Screen Menus R U N M o d e When the welder is rst turned on after the E-Stop switch is reset (see Figure 4-4), the ST ARTUP screen is displayed as shown in Figure 5–1 directing the operator to Activate both RUN SWITCHES to reset machine .
Dual Servo Spin W elder User ’ s Manual Dukane Manual Part No. 403-570-01 Page 30 bad part means one or more of the measured parameters was not within the limits set for the weld cycle. The T ime and Date elds indicate the time and date the part was welded.
Dukane Manual Part No. 403-570-01 Page 31 Section 5 - T ouch Screen Menus Figure 5–6 Sample Data Entry Screen S E T U P M e n u The SETUP menu is sub-divided into three tabs: PRE-WELD , WELD , and POST -WELD that are described below .
Dual Servo Spin W elder User ’ s Manual Dukane Manual Part No. 403-570-01 Page 32 T OP OF STROKE Position This button is used to set the vertical position to which the welder head returns after completing a weld cycle, as shown in Figure 5-7. A position of 0 corresponds to the highest position (which is also the machine “home” position).
Dukane Manual Part No. 403-570-01 Page 33 Section 5 - T ouch Screen Menus T ransfer Button f The transfer icon should only be used when visually aligning the pre–spin orientation. The value displayed in the Jog (Deg.) cell has to be transferred to the Pre-Spin data eld.
Dual Servo Spin W elder User ’ s Manual Dukane Manual Part No. 403-570-01 Page 34 The Move T o button is used to rotate the tool to the value displayed in the Position (Deg.) eld. After pressing this button, activate both RUN switches and wait for the value in the Jog Pos.
Dukane Manual Part No. 403-570-01 Page 35 Section 5 - T ouch Screen Menus Rotation Method In this method, the weld duration is controlled by completing a specied number of spin revolutions. The Weld Parameters button is used to enter the settings shown in Figure 5-13.
Dual Servo Spin W elder User ’ s Manual Dukane Manual Part No. 403-570-01 Page 36 Energy Method In this method, weld duration is controlled by the amount of energy input into the weld joint as determined by the spin torque and angular rotation. The welder will maintain a constant spin speed until the programmed energy is produced.
Dukane Manual Part No. 403-570-01 Page 37 Section 5 - T ouch Screen Menus T orque T rigger Option This option species a torque level to sense when the upper and lower parts make contact. Prior to contact, the motor is spinning the tool in the air using a very low amount torque.
Dual Servo Spin W elder User ’ s Manual Dukane Manual Part No. 403-570-01 Page 38 Figure 5–21 POST -WELD Main Setup Screen Constant T orque Option This option sets the welder to function in “Melt-Match” mode, in which the press vertical speed is continuously adjusted to match the rate of plastic melt at the joint.
Dukane Manual Part No. 403-570-01 Page 39 Section 5 - T ouch Screen Menus changes the display to the screen shown in Figure 5- 22. The MODE switch species if the Hold phase will be controlled by traveling a specied Distance or for a specied amount of T ime.
Dual Servo Spin W elder User ’ s Manual Dukane Manual Part No. 403-570-01 Page 40 Part T ests The Part T ests section is used to dene limits for the weld proocess and welder behavior for cases where the process is outside the limits.
Dukane Manual Part No. 403-570-01 Page 41 Section 5 - T ouch Screen Menus The bottom right corner of the POST -WELD screen contains controls for setting machine behavior when an out-of-limit condition occurs.
Dual Servo Spin W elder User ’ s Manual Dukane Manual Part No. 403-570-01 Page 42 T O O L S M e n u SELECT SETUP T ab Pre ssi ng th e T OOLS button displays the rst tab labeled SELECT SETUP . This contains eight buttons for selecting a setup le as shown in Figure 5–29.
Dukane Manual Part No. 403-570-01 Page 43 Section 5 - T ouch Screen Menus eld designates the position of the thruster (part of the welder surrounded by sheet metal covers) relative to the column as indicated by the scale afxed to the right side of the column and a white line printed on the rear of the welder .
Dual Servo Spin W elder User ’ s Manual Dukane Manual Part No. 403-570-01 Page 44 [.15 in.] above tooling contact, if possible) and press the Set Position button. The stop block will be moved up, and a ashing circle will appear next to the DOWN button when this process is complete, indicating that the proximity switch is active.
Dukane Manual Part No. 403-570-01 Page 45 Section 5 - T ouch Screen Menus The Home Offset (Deg.) eld is used to specify an angular offset of the homing spin orientation. The tooling hub home orientation is set at the factory such that the slot in the hub shown in Figure 3-2a is closest to the front of the machine.
Dual Servo Spin W elder User ’ s Manual Dukane Manual Part No. 403-570-01 Page 46 S e t t i n g T i m e a n d D a t e O n T o u c h S c r e e n The time and date displayed on the touch screen are preset at the factory for US Central Standard Time. They can be changed using the following procedure: 1.
Dukane Manual Part No. 403-570-01 Page 47 Section 5 - T ouch Screen Menus Screen Parameter Name Min.V alue Max.V alue Resolution Units SETUP> PRE-WELD TOOL Inertia 0 3000 (SVT012VR) 780 (SVT032VR) 160 (SVT042VR) 1 kg* cm² TOOL Weight 0 25.0 0.1 kg SPIN Decel.
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Dukane Manual Part No. 403-570-01 Page 49 Section 6 - Machine Operation Machine Setup..............................................51 Starting a W eld Cycle ...................................54 Stopping a W eld Cycle .................................
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Dukane Manual Part No. 403-570-01 Page 51 Section 6 - Machine Operation IMPORT ANT Th e Dual Ser vo Spin Welder i s c a p a b l e o f d ev e l o p i n g substantial torque and high r o t a t i o n a l v e l o c i t y. Ke e p y our hands and b ody away fro m the to ol hea d d ur ing o p e r a t i o n .
Dual Servo Spin W elder User ’ s Manual Dukane Manual Part No. 403-570-01 Page 52 5. Reset E-Stop Reset the emergency stop button by turning clockwise. Refer to Figure 4-4. The status display on the base will change from ABOR T in red to POWER in green.
Dukane Manual Part No. 403-570-01 Page 53 Section 6 - Machine Operation Since the welder press force is limited in jog mode for safety purposes, the machine will disable the servos and report an error ( Fault: Jog thrust limit exceeded OR V ertical servo runaway detected .
Dual Servo Spin W elder User ’ s Manual Dukane Manual Part No. 403-570-01 Page 54 S t a r t i n g A W e l d C y c l e All weld cycles must be initiated from the RUN screen after the machine is initialized and with the press at the top-of-stroke position.
Dukane Manual Part No. 403-570-01 Page 55 Section 6 - Machine Operation Stopping a W eld Cycle During normal operation, the cycle stops automatically when the specied weld and hold phases are completed and the press returns to the top-of-stroke position.
Dual Servo Spin W elder User ’ s Manual Dukane Manual Part No. 403-570-01 Page 56 DUA L SERVO SPIN WELDER - SETUP SHEET A PPLI CATION M ACH INE M ODEL SVT0___2VR D ATE M ACH INE S ETUP N UMB ER TOUCH SCREEN SETT ING VA LUE TOOL I NER TIA ( KG * CM ^2) TOOL W EI GHT ( KG ) SPIN D ECEL .
Dukane Manual Part No. 403-570-01 Page 57 Section 7 - Optimizing Performance Spin W elding Process ..................................59 Material Considerations ................................59 Control Parameters .....................................
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Dukane Manual Part No. 403-570-01 Page 59 Section 7 - Optimizing Performance . S p i n W e l d i n g P r o c e s s The formal denition of spin welding is “An assembly process in which thermoplastic parts with rotationally– symmetric mating surfaces are joined together under pressure using unidirectional circular motion.
Dual Servo Spin W elder User ’ s Manual Dukane Manual Part No. 403-570-01 Page 60 NOTE Common hygroscopic thermoplatics: ABS/Polycarbonate (Cycoloy) Polyoxymethylene (Acetal, Delrin) Polyamides (Nylon, Zytel) Polycarbonate (Lexan) Polycarbonate/Polyester (Xenoy) Polysulfone (Udel) Material ller and surface contaminants (e.
Dukane Manual Part No. 403-570-01 Page 61 Section 7 - Optimizing Performance 2000 3000 4000 0 1000 1 2 4 6 8 10 12 3 RPM A verage Weld Diameter (inch) D Spin Speed (rev/min) v = 240 v = 360 v = 480 v .
Dual Servo Spin W elder User ’ s Manual Dukane Manual Part No. 403-570-01 Page 62 Press (Axial) Speed The press speed af fects the amount of contact pressure between the parts being welded, which is required to generate frictional heat. The larger the speed, the larger the rate of heat rise.
Dukane Manual Part No. 403-570-01 Page 63 Section 7 - Optimizing Performance Since weld depth affects the joint strength and the amount of ash generated, it is important to design the weld joint properly to meet both requirements simultaneously .
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Dukane Manual Part No. 403-570-01 Page 65 Section 8 - W elder Data Export Software Introduction ...................................................67 Hardware and Software Requirements ........67 Installation, Startup and Cable Connections ...........
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Dukane Manual Part No. 403-570-01 Page 67 Section 8 - W elder Data Export Software I n t r o d u c t i o n A W indows™ application named Dual Servo Spin W elder Utility , can be used to capture data exported by the welder to a PC.
Dual Servo Spin W elder User ’ s Manual Dukane Manual Part No. 403-570-01 Page 68 Figure 8–1 Utility Startup Screen P a r t D a t a Upon startup, the screen will appear as shown in Figure 8-1, with the Part Data tab selected by default.
Dukane Manual Part No. 403-570-01 Page 69 Section 8 - W elder Data Export Software Figure 8–2 PROFILE GRAPHS T ab File W rite Sets the write behavior for an existing le. Write Over overwrites an existing le, while Add On appends data to the end of the le.
Dual Servo Spin W elder User ’ s Manual Dukane Manual Part No. 403-570-01 Page 70 Spin T orque Setpoint If torque triggering is enabled, the T orque T rigger value is displayed in this box for reference as a percentage of the spin motor maximum. WRITE T O FILE W rites the torque data to a le.
Dukane Manual Part No. 403-570-01 Page 71 Section 9 - T roubleshooting W elding Process ...........................................73 Material Choice ................................................... 73 Parameter Effects ............................
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Dukane Manual Part No. 403-570-01 Page 73 Section 9 - T roubleshooting W e l d i n g P r o c e s s Material Choice A family of thermoplastics is usually compatible with its own type and sometimes with other types. Characteristics to consider are the melting point and coefcient of linear expansion.
Dual Servo Spin W elder User ’ s Manual Dukane Manual Part No. 403-570-01 Page 74 W e l d e r Mechanical The part xture should be securely mounted perpendicular to, and centered under the spin axis. Electrical Power Make sure the AC power cord is plugged in to a 240 V AC, 1–phase electrical outlet with a 20 Ampere capacity .
Dukane Manual Part No. 403-570-01 Page 75 Section 9 - T roubleshooting Problem Symptom Possible Cause Recommended Solution Overwelding Excessive weld ash Welded assembly dimensions are too small We.
Dual Servo Spin W elder User ’ s Manual Dukane Manual Part No. 403-570-01 Page 76 Message Description Cause Possible Solution Instructions Activate both RUN SWITCHES to reset machine Resetting of machine at startup or recovery requires the activation of both optical switches on base.
Dukane Manual Part No. 403-570-01 Page 77 Section 9 - T roubleshooting T able 9-II continued. . . Message Description Cause Possible Solution Spin motor not on Spin servo amplier does not power up Internal machine error Contact DUKANE service Spin servo amplier faulted There is a problem with the spin servo amplier 1.
Dual Servo Spin W elder User ’ s Manual Dukane Manual Part No. 403-570-01 Page 78 Message Description Cause Possible Solution Errors Axis stopped before weld end Motion on spin or vertical axes stopped before weld ended Internal machine error 1. Check for obstructions to motion outside welder 2.
Dukane Manual Part No. 403-570-01 Page 79 Section 9 - T roubleshooting T able 9-II Machine Display Messages ( continued ) Message Description Cause Possible Solution W arnings Battery life limit, pres.
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Dukane Manual Part No. 403-570-01 Page 81 Section 10 - Maintenance SECTION 10 Maintenance T ouch Screen Display ...................................83 AC Power Cord.............................................83 Maintenance ............................
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Dukane Manual Part No. 403-570-01 Page 83 Section 10 - Maintenance C A UTION Never use anything sharp on the touch screen. Only use your nger. The screen is intended for industrial use , but can be d amag ed by scratching or puncturing. T o u c h S c r e e n D i s p l a y Do not use any solvents or abrasive cleaners on the touch screen.
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Dukane Manual Part No. 403-570-01 Page 85 Section 1 1 - Contact Dukane Contacting Dukane .......................................87 Identify Equipment .............................................. 87 Ultrasonics Division ..............................
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Dukane Manual Part No. 403-570-01 Page 87 Section 1 1 - Contact Dukane W ebsite The website has information about our products, processes, solutions, and technical data. Downloads are available for many kinds of literature. Y ou can locate your local representative at: www .
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Dukane Manual Part No. 403-570-01 Page 89 Section 12 - Specications SECTION 12 Specications T ooling Specications ...................................91 Machine W eight ............................................91 Power Requirements ........
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Dukane Manual Part No. 403-570-01 Page 91 Section 12 - Specications T o o l i n g S p e c i c a t i o n s T ooling Size Refer to T able 5-I for maximum tooling sizes. M a c h i n e W e i g h t The Dual Servo Spin W elder weighs approximately 400 lbs.
Dual Servo Spin W elder User ’ s Manual Dukane Manual Part No. 403-570-01 Page 92 NOTE: All specications are subject to change without notice. The specications listed are current at the time of publication.
Dukane Manual Part No. 403-570-01 Page 93 Section 12 - Specications C A UTION D O NO T m ak e a n y m o di f ic a - t i o ns t o t h e Du a l Se r v o Sp i n Welder . T he chang es may r e - s u l t i n v i o l a t i n g o n e o r m o r e r e g u l a t i o n s u n d e r w h i c h t h i s e q u i p m e n t i s m a n u f a c t u r e d .
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Dukane Manual Part No. 403-570-01 Page 95 Appendix A Base Interface Connector .............................97 User I/O Connector.......................................98 Slide Kit Connector .......................................99 Data Port Connector .
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Dukane Manual Part No. 403-570-01 Page 97 Appendix A 1 1 6 6 9 9 5 5 Pin Signal Description Left Optical Switch Output 1 Right Optical Switch Output 2 +24 VDC Switched by E-Stop 3 Abort Signal 4 Groun.
Dual Servo Spin W elder User ’ s Manual Dukane Manual Part No. 403-570-01 Page 98 Pin Signal Description Function 1 T op-Of-Stroke Status Output ON when press is at T op-of-Stroke position 2 V acuum.
Dukane Manual Part No. 403-570-01 Page 99 Appendix A 1 2 3 7 1 1 1 5 6 1 0 1 4 1 6 S l i d e K i t C o n n e c t o r The slide kit interface is a round 16–pin connector located directly to the right of the base interface connector on the rear of the thruster .
Dual Servo Spin W elder User ’ s Manual Dukane Manual Part No. 403-570-01 Page 100 D a t a P o r t C o n n e c t o r The computer interface connector is located on the back of the welder above the power switch as shown in Figure A-4. It provides a computer connection to export part data and weld prole graphs.
Dukane Manual Part No. 403-570-01 Page 101 Appendix A Figure A–5 Schematic of Operate and Abort Figure A–6 W iring for Automation.
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Dukane Manual Part No. 403-570-01 Page 103 Appendix B APPENDIX B T ooling Moment of Inertia........................................105 Explanaton of Inertia ......................................... 105 Calculating the Moment of Inertia ..............
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Dukane Manual Part No. 403-570-01 Page 105 Appendix B USEFUL UNIT CONVERSIONS 1 in. = 2.54 cm = .025 m 1 lb. = 0.45 kg 1 cm = 0.39 in. 1 m = 39.4 in. 1 kg = 2.20 lb. M o m e n t o f I n e r t i a Explanation of Inertia The moment of inertia is a measure of the mass and the mass distribution of the tool.
Dual Servo Spin W elder User ’ s Manual Dukane Manual Part No. 403-570-01 Page 106 T o o l a n d F i x t u r e D e s i g n The most important aspect of tool and xture design is that it is safe. Please note that using tools not provided by Dukane may result in voiding of the warranty – consult Dukane for details.
Dukane Manual Part No. 403-570-01 Page 107 Appendix C Upper T ool V acuum ...................................109 Remote T ouch Screen .................
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Dukane Manual Part No. 403-570-01 Page 109 Appendix C U p p e r T o o l V a c u u m As an aid in holding the spinning part, the welder can optionally be equipped with vacuum in the up- per tool by installing a vacuum system kit (#438- 963 for models SVT032VR & SVT042VR; and #438-964 for model SVT012VR).
Dual Servo Spin W elder User ’ s Manual Dukane Manual Part No. 403-570-01 Page 1 10 R e m o t e T o u c h S c r e e n Figure C-2 Remote T ouch Screen Components In situations where it is desriable to provide access to the touch screen some distance away from the welder , the remote touch screen kit (#438-965) can be used.
Dukane ISO ISO CER TIFICA TION Duka ne chose to become ISO 9001:2 000 certi- fied in order to demonstrate to our customers our continuing commitment to being a quality ve ndo r .
Duk ane Corpo rati on • Ult raso nics Div isio n • 2900 Duk ane Drive St. • C harl es, Illi nois 601 74 U SA • TEL (63 0) 79 7-49 00 • F AX (6 30) 797– 4949 Part No. 403–570–01 Dual Servo Welder User's Manual Printed in the United States of America www .
An important point after buying a device Dukane 403-570-01 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Dukane 403-570-01 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Dukane 403-570-01 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Dukane 403-570-01 you will learn all the available features of the product, as well as information on its operation. The information that you get Dukane 403-570-01 will certainly help you make a decision on the purchase.
If you already are a holder of Dukane 403-570-01, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Dukane 403-570-01.
However, one of the most important roles played by the user manual is to help in solving problems with Dukane 403-570-01. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Dukane 403-570-01 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center