Instruction/ maintenance manual of the product DVR120 DirecTV
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DIRECTV ® DVR User's Guide DIRECTV and RCA are dedicated to providing you with quality support and customer service. If you have questions or difficulties, we would like to hear from you.
1 0 2 3 7 9 8 4 6 5 R e c o r d M u t e I n f o W i n d o w L i v e T V E x i t P a g e Vo l Chan S l o w S e l e c t TV SAT C l e a r T V P o w e r T V I n p u t E n t e r / L a s t ( ) - DIREC TV P l a y G u i d e L i s t DIREC TV Press the DIRE CTV button once to go to DIRE CTV Central, or tw ice to go to the Now Playing Li st.
Welcome to DIRECTV ®.
ii 16283360 RCA is a trademark of RCA Trademark Management S.A. Thomson, 10330 North Meridian S treet, Indianapolis, IN U.S.A. 46290 DIRECTV and the Cyclone Design logo, DIRECT V SPOR TS THIS WEEK, and Advanced Program Guide are trademarks of DIR ECTV , Inc.
iii W elc ome to the DIRE CT V f amily! DIRECTV offers you more Hollywood hits, classic movies, family programming, news, and a wide range of exciting spor ts action. Plus access to 36 co mmercial-free audio channels. And that’ s only the beginning.
iv Table of Contents Using this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Chapter 1: Connecting . . . . . . . . . . . . . . . . .
v Channel Banner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Play with Live TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
vi Chapter 8: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117 Contacting Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
vii Using this Guide This User’s Guide describes how to connect yo ur new DIRECTV ® DVR to your television and other audio/video equipmen t. It also provides valuable information about the features and use of the DVR. Gloss ary of Icons . The inside front cover of this guide provides an introduction to the remote control.
viii The TiV o Logo . As you use your DIRECTV DVR, y ou’ ll see the TiVo logo in places like the Now Playin g List and TiVo Suggestions. Your new DVR incorporates the latest DVR (Digital Video Recorder) technology from TiVo.
C HAPTER 1 Connecting Overview 2 Before You Begi n 3 Useful Terms 5 Cables and Accessories 9 Setup Examples 10.
2 Chapter 1 Connecting Overview TV used to be simple: no color, no digital video, no stereo so und, no digital audio, no choices. All you needed was an antenna a nd a TV. The antenna captured pictures and sounds. A wire connected the antenna to the TV to transfer pictures and sounds.
3 1 Before You Begin Before You Begin Make sure that all of your equipment is turned off and th e DIRECTV DVR is unplugged. C onnecting to a Phone Line You will need access to a standard analog phone jack. Your DVR needs to be con nected to a phone line to communicat e with DIRECTV.
4 Chapter 1 Connecting If you currently own a Dual LNB satellite dish antenna that is alr eady connected to two TVs, you can purchase a mu ltiswitch (described on page 6) t hat will allow you to connect two cables to your new DVR as well as one to an existing receive r for your second TV.
5 1 Useful Terms Useful Terms If you’re not an audio/video wizard, you may find yo urself stumbling over some of the names, features and functions of various pieces of equipment. Here’s a quick reference to help you understand some of the term s you may encounter during installation.
6 Chapter 1 Connecting Dual T uner : A tuner picks one channel ou t of all of your available channels. This allows you to view a single channel and to ch ange channels. “Dual tuner” means your DIRECTV DVR has two tuners. It can pi ck out two channels at once, allowing yo u to record programs on two channels at the same time.
7 1 Useful Terms C oaxial RF Cable : A coaxial RF cable transfers both audio and video on a single cable. Optica l (or Digital) Audio Cable : An optical (or digital ) audio cable transfers audio only. This cable transfers audio at the highest possible quality from your DIRECTV DVR to an A/V receiver.
8 Chapter 1 Connecting between viewing DIRECTV channels, viewing video from y our DVD player, or runnin g your game system by changing the input source. Dolby Digi tal Audio : Dolby ® Digital audio is recorded on six separate channels, each of which can be heard on one of six separate speakers.
9 1 Cables and Accessories Cables and Accessories In addition to your televisio n and the equipment that shipped with this DIRECTV DVR (shown below), you’ll need a satell ite dish antenna — which should be properly mounted before you connect the DVR — and a st andard, analog phone line (see page 3 for det ails).
10 Chapter 1 Connecting Setup Examples Audio and Video Cables C omposit e . Many TVs and VCRs have connectors for Composite A/V cab les. If your equipment has them, you can use the Comp osite A/V cables for both audio and video. RF C oaxial . Some TVs only have connectors fo r RF Coaxial cable.
11 1 Setup Examples Digit al Audio . The receiver includes a Digital Audi o Out jack for compatibility with Dolby Digital audio. To use this feature, you will need an optical audi o cable (not supplied), and a device that accepts Dolb y Digital input.
12 Chapter 1 Connecting INPUT Audio R L Video Audio R L Video Audio R L Video OUTPUT R L Video Audio RF In RF Out Ch 3/4 Audio R L Video OUT IN Audio R Audio L Video RF In IN AC~In RF Out Ch 3/4 Audio.
13 1 Setup Examples Example 1: VCR, D VD and/or Game Syst em, and Switc h Box or A/V Rec eiver Connect the coaxial RF cables from your sate lli te dish antenna to the DIRECTV DVR. Connect one coaxial RF cable that comes from your satellite dish antenna to the jack label ed “Satellite In 1” on the DVR.
14 Chapter 1 Connecting Exampl e 2: DVR wi th VCR To switch between watc hing your VCR and wa tching vide o from your DVR, you will ne ed to use the “Input,” “Source,” or “TV/Vi de o” button on your TV or TV’s remote control to change the video source.
15 1 Setup Examples Example 2: DVR with VCR Connect the coaxial RF cable s from your satellite dish antenna to the DIRECTV D VR. Connect one coaxial RF cable that comes from your satellite dish antenna to the jack labeled “Satellite In 1” on the DVR.
16 Chapter 1 Connecting Exampl e 3: DVR Only AC~In Antenna In INPUT VIDEO R L S-VIDE O DIRECTV DVR T elevision Note: Audio/Video cab les shown are examples only.
17 1 Setup Examples Example 3: DVR Only Connect the coaxial RF cables from your sa tellite dish antenna to the DIRECTV DVR. Connect one coaxial RF cable that comes from your satellite dish antenna to the jack labeled “Satellite In 1” on the DVR.
18 Chapter 1 Connecting Example 4: DVR, V CR, Antenn a or Cab le, and Multiple Input TV To switch between wa tching DIRECTV channels and antenna/ cable channels , or tapes on your VCR, use the “Input,” “Source ,” or “TV/Video” button on your T V’s remote to change the video source.
19 1 Setup Examples Example 4: D VR, V CR, Antenna or C able, and Multiple Input TV If your TV has both coaxial RF and compos ite video in puts, follow this conn ection example to connect your antenna or cable to your TV.
20 Chapter 1 Connecting Example 5: D VR with V CR, Antenna or C able, and Single Inp ut TV T o sw it c h b e t ween wa t c hi ng DIRECTV channels a nd watching antenna/ca ble channels, or watchi ng tapes on your VCR, use the “In put,” “Source,” or “TV /Vide o” button on your TV’s remote control t o change the video source.
21 1 Setup Examples Example 5: D VR with VCR, Ant enna or C able, and Single Input T V If your TV has composite video inputs, us e the examp le on page 18. You will NOT be able to use DIRECTV Receive r functions while watching an tenna or cable channels.
22 Chapter 1 Connecting.
C HAPTER 2 Guided Setup Overview 24 Satellite Dish Guided Setup 25 Activate 29 Phone Setup 30.
24 Chapter 2 Guided Setup Overview Now that you have finished connecting your DIRECTV D VR, you are ready to begin Guided Setup. When y ou first plug in the DVR, screens appear which display its progress as it starts up. After a few minutes, you will see the Welcome screen, indicating that you are ready to begin Guided Setup.
25 2 Satellite Dish Guided Setup Satellite Dish Guided Setup Satellite Dish Guided Setup tells the DIRECTV DVR what typ e of satellite dish antenna you are using, so you must go through it at least once, even if you are only replacing a DVR that was already working.
26 Chapter 2 Guided Setup Satel lite C onnections. If you connected an RF coaxial cable to each of the DIRECTV DVR “Satellite In” jacks, select “Two cables. ” If you connected only one RF coaxial cable (to the “Satellite In 1” jack), select “One cab l e.
27 2 Satellite Dish Guided Setup Note: You can check signal strength while you adjust the positio n of your satellite dish antenna. The signal strength meter on th is sc reen provides audio feedback—a tone that becomes higher pitched as the si gnal gets stronger.
28 Chapter 2 Guided Setup Program Guide Data . Over the first 1 to 2 days, the DIRECTV DVR will gather and process up to two weeks of program data from the DIRECTV satellites. Program d ata includes program titles, times, channe ls, pro gram descriptions, and more.
29 2 Activate Activate Now it’s time to activate services for your DIR ECTV DVR. Before you make the phone call: • The DVR should be on , tuned to channel 100, and receiving a signal from the satellite dish antenna. (Channel 100 shows preview programming from DIRECTV.
30 Chapter 2 Guided Setup Phone Setup Press the DIRECTV button on your remote control to start Phone Setup. Final St eps . The last step of Guided Setup, Phone Set up, begins automatically the first time you press the DIRECTV button on your re mote control.
31 2 Phone Setup No Lo cal Nu mber s . If you chose a local dial-in number, you will not see this screen. If you selected “None of the Above” on the Dial-In Numbers screen, select “Request 800 numb er authorization” here. Select ing this option te mporarily selects the toll-free number and submits a request to use the toll-free number.
32 Chapter 2 Guided Setup Information,” you can press th e DIRECTV button on the remote control to go di rectly to DIRECTV Central. From DIRE CTV Central, programs in your DVR’s Now Playing List are always available.
C HAPTER 3 The Basics in 5 Short Tours Tour 1: Play with Live TV 34 Tour 2: DIRECTV Advanc ed Program Guide™ 36 Tour 3: Find and Record Your Fa vorite Progra ms 38 Tour 4: Search for New Programs 40.
34 Chapter 3 The Basics in 5 Short Tours T our 1: Play w ith Live TV In this tour, you’ll take a look at how you can control live TV. So grab your rem ote! First, press the PAUSE button—the progr am you’re watchin g pauses. Now you can stand up and stretch , or go to the kitchen an d ge t a snack.
35 3 Tour 1: Play with Live TV Statu s Bar Press PAUSE or PLAY to see the status ba r. It shows a one-hour period. The green segment is the portion of the current hour that has been saved by your DIRECTV DVR. The right edge of the green part is always the current time.
36 Chapter 3 The Basics in 5 Short Tours Tour 2: DIRE CT V Advanc ed Pr ogr am Guide ™ While you’re watching live TV, the Advanced Program Gui de lets you see what’s on, change channels, schedule recordings, and more. To see it, pres s the GUID E button on your remote control.
37 3 Tour 2: DIRECTV Advanced Program Guide™ First, create a list of favorite channels. Press the DIRECTV bu tton to see DIRECTV Central. Highlight “Messages & Setup, ” then press SELECT. Next, select “My Preferences,” then “Customize Channels,” then “Favorite Channe ls.
38 Chapter 3 The Basics in 5 Short Tours Tour 3: Find and Record Your Favorite Programs You can always record a program you’re watching by pressing the RECORD button on your remote control.
39 3 Tour 3: Find and R ecord Your Favorite Programs or “The.”) Move the white box to “O” and pr ess SELECT again. The list changes. Your DVR searches through all avai lable programs (usually, data for the next two weeks) to find those that begin with “DO,” then lists those programs.
40 Chapter 3 The Basics in 5 Short Tours Tour 4: Search for New Programs Your DIRECTV DVR helps you find w hat you want to watch—both exciting new shows and old favorites you might hav e forgotten. Showca ses Showcases list the best programs offered by television’s biggest networks.
41 3 Tour 4: Search for New Programs TiV o Sugge stions (Thumbs Up and Thumb s Down) TiVo Suggestions is a personalized list o f shows selected to matc h your preferences. How is this magic possible? Any time you watch program s, live or pre-recorded, or browse programs with the Program Guide, you can rate them.
42 Chapter 3 The Basics in 5 Short Tours Tour 5: Now Playing List Your DIRECTV DVR can record many hours of programming. (Eno ugh to fill a slew of video tapes!) Fortunately, it also labels a nd organizes all those saved programs.
43 3 Cool Things You Can Do Cool Things You Can Do Never be lat e for y our fav orite pr ograms: Working late? Stuck in traffic? Don’t worry. If you set up a recording or a Season Pass, the program will be waiting for you in the No w Playing List. Yo u can even start watching from the beginning wh ile it finishes recording.
44 Chapter 3 The Basics in 5 Short Tours Use the Overtime Scheduler ™ (and don’t miss overtime!): Programs so metimes start before they’re supposed to and often end later than scheduled. With Recording Options, you can “pad” y our recordings to acco unt for variations by using the Overtime Scheduler.
C HAPTER 4 Watching Live TV Let’s Go! 46 DIRECTV Advanced Program Guide™ 48 Channel Banner 51 Play with Live TV 52 Status Bar 53 Music Channels 54 Standby 55.
46 Chapter 4 Live TV Watching Live TV L et’s Go! Here are two ways to watch live TV: • Press the LIVE TV button on your remote control. • From DIRECTV Central, highlight Watch Live TV and p ress SELECT.
47 4 Let’s Go! Recordin g a Li ve Progra m To start recording a program while you’re wa tching it, press RECORD. From the options that display, choose “Record this showing.
48 Chapter 4 Live TV Watching Live TV DIRECTV Advanced Program Guide ™ While you are watching live TV, the Advanced Program Guide ™ shows you current and upcoming programs.
49 4 DIRECTV Advanced Program Guide™ Program listings Grid Guide T h e f o ll ow i ng i cons may ap pear beside programs in the guide: This appears beside pa y per view events that are A ll Day Ticket replays. This appears beside programs that have an altern ate audio tr ack.
50 Chapter 4 Live TV Watching Live TV Cust omizing the Guide Guide Options . By customizing the guide, you can choose to use ei ther the Grid Guide or the List Guide. You can also change the day and time displaye d, select a channel list, and set the guide to filter program inform ation by category.
51 4 Channel Banner Channel Banner The channel banner appears at the top of the screen when you change channels or press INFO, THUMBS UP or THUMBS DOWN, or the RIGHT arrow during a program. It disappears after a few seconds. You can set a pr eference (see page 96), to decide how long the banner stays on the screen when you chan ge channels.
52 Chapter 4 Live TV Watching Live TV Play with Live TV Part of the fun of watching live TV and recorded programs with your DIRECTV DVR is using the pause, instant replay, and slow motio n features. Here’s a list of the things you can do with the special butto ns on your remote control: Record : Records a program.
53 4 Status Bar Status Bar When you press PLAY, PAUSE, FORWARD or BACK, a status bar appears on the lower part of your screen. In live TV, the status bar represents one hour (no tice the white tick marks every 15 minutes). In recorded programs, the bar sh ows the program’s length.
54 Chapter 4 Live TV Watching Live TV Music Channels Some DIRECTV channels feature continuous music. You can tune to a music channel just as you wo uld any other channel. You can not record music channels or use special features—such as pause or rewind—on a music chan nel.
55 4 Standby Standby You can put your DIRECTV DVR in standb y mode by selecting “Standby” from DIRECTV Centr al, or by pressing the STANDBY button on the front of your DVR. • If you temporarily turned off Parental Controls, standby mod e enables them again.
56 Chapter 4 Live TV Watching Live TV.
C HAPTER 5 Finding and Recording Programs Recording Programs: The Basics 58 Finding Programs to Record 68 I Already Know What I Want to Record 69 I Know What I Like 73 Help Me Find New P rograms 79.
58 Chapter 5 Finding and Recording Programs Recording Programs: The Basics All progr ams saved on your DVR are liste d in the Now Playing List (no more searching through unlabeled videot apes!). To go to the Now Playing List , press the DIRECTV button on your remote control twice, or pres s the LIST butt on.
59 5 Recording Programs: The Basics Getting a Season P ass A Season Pass records every episode of a series that airs on a certain channel—even if the day or time slot changes! It is totally auto matic and really easy to set up. Just select a program (from the DIRECTV Advanced Program G uide ™ , for example) and choose “Get a Season Pass.
60 Chapter 5 Finding and Recording Programs Managing Y our Season Pas s recor dings. With Dual Tuner, you can record two programs at the same time. Conflicts will occur only if you try to schedule a third recording that overlaps the other two. By default, the oldest Sea son Pass has the greatest priority.
61 5 Recording Programs: The Basics highlighted, “Options” appears to its right. To see the current Recording Options, use the arrow buttons to highlight “Options,” then press SELECT. T o set Recor ding Options: 1. On the Recording Options screen, use the UP/DOW N arrows to highlight an option.
62 Chapter 5 Finding and Recording Programs • Keep At L east . (Only available for an indivi dual recording.) This option set s the minimum amount of time for the DVR to keep a recording. The default setting is two days, except for pay per view events, which default to “Save unti l I delete.
63 5 Recording Programs: The Basics Progr am Inform ation Screen In the Program Guide, highli ghting a program title (that is not currently playing ) and pressing SELECT displays some informati on about the program. You can also choose “Season Pass & other options” to get to the Pro gram Information screen.
64 Chapter 5 Finding and Recording Programs Actions you can tak e . The lower part of the Prog ram Information screen shows actions you can take. Available actions vary depending on what ki nd of program is selected and whether the program is already reco rded or is s cheduled to record.
65 5 Recording Programs: The Basics Review ing the T o Do List The To Do List shows all scheduled recordi ngs . To view it, go to DIRECTV Central, then Pick Programs to Record, then To Do List. After setting up a recording, you can confirm that it is scheduled on the To Do List .
66 Chapter 5 Finding and Recording Programs View Recording H istory This is an advanced feature fo r those who really want all the details. It is available as a selection in the To Do List, and displays a history of programs that have been deleted or have not recorded.
67 5 Recording Programs: The Basics Using S ave to VCR: 1. Go to the Now Playing List, highlight the show you want to save, then press SELECT. 2. Using the arrow buttons, highlight “Sa ve to VCR,” then press SELECT. 3. Select “Start saving from the beginning.
68 Chapter 5 Finding and Recording Programs Finding Programs to Record Find shows to rec ord. The DVR service allows you to quickly set up recordings for the shows you already k now you love. It also he lps you search for fun, exciting new program s that match yo ur interests, hobbies, favorite stars and gen res.
69 5 I Already Know What I Want to Record I Already Know What I Want to Record The following options are useful if you already know the title of the program you wa nt to record: • Search by Title .
70 Chapter 5 Finding and Recording Programs Rec ord by Time/Ch annel Record by Time/Channel offers you three choices: Browse by Time, Browse by Chann el, and Manually Record Time/Channel. These option s are described separately in the next few pages. Bro wse by Time Browse by Time lets you browse all program s on a particular day and time.
71 5 I Already Know What I Want to Record Bro wse by Channe l Browse by Channel lets you browse through programs on a parti cular channel. You can start with all ch annels or just your favorites.
72 Chapter 5 Finding and Recording Programs Manua lly R ecor d b y Time or Ch annel Manually Record Time/Channel lets you sche dule a recording on a specific channel at a specific time, just as you w ould with a VCR. You can al so create a manual repeat recording for every week, ever y day, or every weekday.
73 5 I Know What I Like I Know What I Like If you know what you like, Wi shList searches are great! They allow you to find and automatically record shows that match you r interests, tastes, passions, and whims. You can search for future programs wi th your favorite actor or director by creating an Actor or Director WishList.
74 Chapter 5 Finding and Recording Programs WishList for the movie’s title and year. In that case, the keyword entry might lo ok like this: “THE FRIGHT” 1986.
75 5 I Know What I Like Crea tin g a Wish Lis t From Search Using Wish Lists, select “Create new WishLi st.” Next, select the type of WishList: Actor, Director, Category Only, Keyword, or Title. For mo st WishList searches, you use the keypad on the next screen to spell out what you’re looking for.
76 Chapter 5 Finding and Recording Programs Keyw ord or Title W ishList Sear c hes: Y ou can create a Keyword W ishList with one keyword or with several. If you enter more than one keyword, the W ishList only finds programs that match all of your keywords.
77 5 I Know What I Like Tips f or entering keywor ds • To specify an exact phrase in a Keyword or Title WishList, surround a set of words with quotation mark s (to enter quotation marks, press PAUSE ( ). For example, the keyword BILL SIMON might also turn up a docu mentary about Simon Branden with a director whose name is Bill.
78 Chapter 5 Finding and Recording Programs Bro wsing, Recor ding, and Editing Wi shList Sear c hes T o browse a ll Wi shList it ems: Select “View all upcoming WishList programs.” This displays a list of up to 10 programs from each of your WishList searches—and up to 200 programs total.
79 5 Help Me Find New Programs Help Me Find New Programs The DVR service provides special features that hel p you sift through u pcoming programs to find shows you’d like: TiV o Suggesti ons Your DVR tries to make sure there is always something interesting on for yo u to watch.
80 Chapter 5 Finding and Recording Programs When there is empty space in the Now Playing List, the DVR service may record TiVo Suggestions for you. Suggesti ons are marked in the Now Playing List with a TiVo icon ( ). The DVR never deletes a program you requested to make room for a suggest ion.
81 5 Help Me Find New Programs 4. Use the CHAN DOWN button to see themes that are not visible at first. When you highlight a theme, a short description of it appears at the top of the screen. Select a theme. A list of programs appears. 5. You can use the CHAN DOWN button to see pr ograms that are not visible at first.
82 Chapter 5 Finding and Recording Programs.
C HAPTER 6 Messages and Setup Messages from DIRECTV 84 Purchases 85 My Preferences 89 Recorder & Phone Setup 99 System Informatio n 106 Troubleshooting 107 Restart or Reset System 108.
84 Chapter 6 Messages and Setup Messages from DIRECTV From time to tim e DIRECTV may send you me ssages abou t updates to your service and other important notices. Th es e messages are important, useful and easy to get to—we made them that way because we really want you to read them.
85 6 Purchases Purchases To see the Purchases screen, first press the DIRECTV Button, then Messages and Setup, then select “Purchases.” The Purchases screen displays a list of all pay per view programs you have purchased, along wit h their date and time.
86 Chapter 6 Messages and Setup • Press SELECT. The purchase is canc eled. Y ou return to the Purchases screen. If you cancel a purchase that is scheduled to record, the recording is also canceled. Pay Pe r Vie w Your DIRECTV ® DVR makes buying and recording pay per view events a snap.
87 6 Purchases you usually cannot use the DVR to purchase a pay per view event more than 24 hours before the event airs. Recorded pay per view programs are marked “Save Un til I Delete” (the green icon ) by default. That way you r recorded movies are sav ed until you manually delete them from the Now Playing screen.
88 Chapter 6 Messages and Setup • Buy; don’t record. When you select this option, you purchase the pay per view event. A verification screen appears with a description of any scheduling conflicts. • View upcoming showings. Press SELECT to display a list of upcoming showings for the program.
89 6 My Preferences My Preferences To see My Preferences, press the DIRECTV but ton, and then select “Messages & Setup” and then “My Preferences.” My Preferences are your personal p references—you change them to make the DVR work more to your likin g.
90 Chapter 6 Messages and Setup Your changes are saved automa tically. Press the LEFT or th e RIGHT arrow to ret urn to the Customize Channels screen. Par ental C ontr ols Parental Controls allow you to set limits on movie and television ratings and to lock specific channels so that a password is requ ired to view them.
91 6 My Preferences T o turn on P arent al C ontr ols and define a pa sswor d ( ) 1. Select “Turn on Parental Contro ls.” 2. Use the number buttons on the remote control to ent er a four-digit password. 3. Enter the same password again for confirmation.
92 Chapter 6 Messages and Setup T o turn off Auto Re-loc k: Go to Messages & Setup, then My Preferences, then Parent al Controls. Press the DOWN arrow to highlight “Auto Re-lock,” then press SELEC T. Enter your password, then highlight and select “A uto Re-lock off.
93 6 My Preferences T o set Rating Limit s for Spec ific T V C ontent: 1. From Parental Controls, select “Rating Settings,” then enter the passwo rd and press SELECT. 2. Select Block by TV Content. 3. A list of categories appears on the next screen.
94 Chapter 6 Messages and Setup Motion Picture As sociation of America r atings for movi es Ratings for t elevision mov ies and programs (including c ontent ratings): G: General Audience s . Most parents would find this material suit able for all ages.
95 6 My Preferences Channel Loc k for Live T V () You can lock individual channels so that a password is req uired to view any program on those channels. To lock or unlock channels: 1. From the Parental Controls screen, se lect “Channel Lock,” and then enter the password.
96 Chapter 6 Messages and Setup T o c hange the Pa ssword () To change the password for Parental Controls, Parental Controls mu st be on. 1. Select Change Password on the Parental Controls screen. 2. Enter a new password. 3. Re-enter the new pass word.
97 6 My Preferences Sound Effect s V olume . Allows yo u to change the volume or turn off your DVR’s sound effects (the tones played when you press buttons on the remote contro l). The default setting is Medium. Sounds effects are not curren tly available from the DVR’s digital audio output.
98 Chapter 6 Messages and Setup TV Aspect Ratio This screen lets you choose one of two settings, the default Stan dard Screen–4:3 or Wide Screen–16:9. If you have a normal television, you shou ld leave this setting at the d efault. If you have a wide screen set, select “Wide Screen–16:9.
99 6 Recorder & Phone Setup Recorder & Phone Setup Options under Recorder & Phone Setup affect the basic functioning of the DVR. Most of these settings were established before or duri ng Guided Setu p, and you may not ever need to change them.
100 Chapter 6 Messages and Setup then reporting throug h a cell phone or walkie-tal kie to the person who is adjusting the satellite dish antenna. When you first come to this sc reen, it shows signal strength fo r the transponder that carries the current channel.
101 6 Recorder & Phone Setup Phone Connection The DVR makes a daily call to communicate with the DIRECTV ® DVR with TiVo ® service, so a telephone line s hould be connected to it. The DVR occasionally makes a brief phone call to get upd ates to the DVR service, Showcases, an d pay per view functio nality.
102 Chapter 6 Messages and Setup Phone Dialing Option s Set Dial-In Number . The number your DVR is currently using to call the DVR service is displayed on the Phone Diali ng Options screen. To change it: 1. Select Set Dial-In Number on the Phone Dialing Options screen.
103 6 Recorder & Phone Setup 5. The Dialing Format screen appears after you have chosen a dial-in number. You should use this screen to tell the DVR which dialing format to use.
104 Chapter 6 Messages and Setup Set ‘Phone Avail.’ Det ection . Off by default. When Set ‘Phone Avail.’ Detectio n is on, the DVR determines wh ether the phone line is in use by detecting voltage on th e line. This allows it to avoid disrupting a call in progre ss (such as another modem call).
105 6 Recorder & Phone Setup Time Z one/Daylight Savings DIRECTV sets the time on your DVR to be accurate at your bil ling addres s. If you temporarily move the DVR to a new location, yo u can change the time zone here. After changing the time zone, you can change the Dayligh t Savings setting.
106 Chapter 6 Messages and Setup System Information This is where you can find the DVR’s serial number, Receiver ID number, the manufacturer and model number, the software version, informatio n about recent service calls, and the DVR’s storage capacity.
107 6 Troubleshooting Troubleshooting Par enta l C ontr ols T r oubles hooting This screen provides a brief description of how to use Parental Controls. Use CHAN UP/ DOWN to see all of the text on the screen. Phone Tr oubleshooting This screen provides tips to help you tro ubleshoot problems with your phone connection.
108 Chapter 6 Messages and Setup Restart or Reset System You may need to restart the DVR as a routin e troubleshooting step. These options erase information and restore orig inal factory settings. Selecting a reset option brings you to a warning screen.
C HAPTER 7 Programming the Remote Control Introduction 110 Instructions: TV Power, Volume, and TV Input 111 Resetting the Programmable Buttons 114 Setting a Remote Address 115.
Programming the Remote C ontrol Chapter 7 110 Introduction For information about the individu al buttons on the remote control, please refer to the inside front cove r of this guide. Before pr ogramming the remote cont rol, you must first insert the batteries and complete Guid ed Setup.
7 Instructions: TV Power, Volume, and TV Input 111 Instructions : TV Power, Volume, and TV Input 1. Go to the Remot e C ontrol Setu p screen. Press the DIRECTV button; then select “M essages & Setup,” then Recorder & Phone Setup, then Remote Control Setup.
Programming the Remote C ontrol Chapter 7 112 4. Enter a c ode. Use the numb er buttons on the remote control to enter a four-digit code (starting with the first code in the list on th e screen). After you pres s th e fourth digit of the code, the red light on the end of the remote control should flash.
7 Instructions: TV Power, Volume, and TV Input 113 2. Enter the sear c h code. Refer to the table below and use the number keys on your remote control to enter the appropriate code. After you press the fourth digit of the code , the red light on the end of the remote control will flash twice, then remain on.
Programming the Remote C ontrol Chapter 7 114 Resetting the Programmable Buttons If you make a mistake, or are having difficulty, you can reset the programmabl e buttons. Once you do so, all the buttons on the remote will return to the unprogrammed state of a new remote.
7 Setting a Remote Address 115 Setting a Remote Address If you have two DVRs in the same house, you may want to assign a remote address to each remote control. This will prevent the crossi ng of signals between one DVR ’s remote and the other’s. 1.
Programming the Remote C ontrol Chapter 7 116.
C HAPT ER 8 Troubleshooting Contacting Customer Care 118 Questions About Installat ion 119 Questions About Live TV (Including Satellite Signal) 120 Questions About Pick Programs to Record 125 Question.
118 Chapter 8 Troubleshooting Contacting Customer Care For ques tions about your RCA D VR After checking the Troubleshooting chapter of this gui de, you can call RCA Customer Support at 580-634-0151 if yo u need help: • Connecting your Receiver to your TV and other A/V equipment.
119 8 Questions About Installation Questions About Installation I do not see the Welcom e screen If you do not see the Welcome screen, you may need to change channels or change the video source your T.
120 Chapter 8 Troubleshooting Questions About Live TV (Including Satellite Signal) During Satellite Guided Setup, the screen got stuck on the Satellite Info screen.
121 8 Questions About Live TV (Including Satellite Signal) Can I watch TV while a program is recording? • Yes, you can watch what is record ing as it is being reco rded. You can also watch any program stored in the Now Playing List wh ile another program is being recorded.
122 Chapter 8 Troubleshooting How do I get back to the la st channel I was watching? • When watching live TV, typing a channel nu mber jumps the DVR to that channel. Press ENTER/LAST if you want to go back to the prior ch annel. I can’t tune to one of my channels.
123 8 Questions About Live TV (Including Satellite Signal) When I power on my TV, I see the messa ge “Searching for satellite signal....” Your DVR is having trouble tuning to the chan nel you are on. Follow these steps to restore the video: • Try changing channels.
124 Chapter 8 Troubleshooting The audio and video are out of sync. • Try changing channels. • Press the PAUSE button on the remote control, then press BACK to move back a frame or two, then press PA USE again to resume play. • Press the DIRECTV button; then press the LIVE TV button to return to live television.
125 8 Questions About Pick Programs to Record Questions About Pick Programs to Record There are very few or no shows listed when I press GUIDE or look for programs to record. I can’t find my program in the listings, although I know it's on. • Your DVR may not have all its program guide data yet.
126 Chapter 8 Troubleshooting Can I recover a recorded pro gram that was deleted? How can I save a program longer? • Unfortunately, there is no way to bring back a program that has been deleted from the Now Playing List. You can, however, choose to save program s longer.
127 8 Questions About Pick Programs to Record What happens if a s ports event I have sc heduled to record goes into overtime? • The DVR service cannot predict whether a sporting event might go into overtime, but we provide a feature that lets you add from one extra minute to three hours at the end of a recording.
128 Chapter 8 Troubleshooting How do I clear all the letters I’ve entered on the alphanumeric keypad and start over? • Use the CLEAR button on the remote, or se lect “CLR” in the on-screen keypad. To remove one letter, select “DEL” in the keypad or press the BACK button on the remote.
129 8 Questions About Pick Programs to Record My program didn’t get recorded. I set the DVR up to record something, and it’s not in Now Playing List. • If this happens, you can check Recording Hi story for an explanation why the program did not record.
130 Chapter 8 Troubleshooting What does it mean when my DVR says programs will be deleted earlier than planned? • By default, all programs except pay per view events are kept for at least two days. After that, programs may be deleted to make ro om for other recordings you request.
131 8 Questions About Parental Controls Questions About Parental Controls My Parental Controls are not working. • For Parental Controls to work, they must be on (and not temporarily tu rned off). Whenever you enter a passwor d to bypass Parental Controls, Parental Controls become temporarily tu rned off.
132 Chapter 8 Troubleshooting Questions About the DVR’s Phone Calls How long does the daily call to the DVR service take? • It is typically a short call, less than three minutes. When the software is being updated, it may take longer, but this happe ns rarely (a few times a year).
133 8 Questions About the DVR’s Phone Calls • If you have call waiting, go to “Messages & Setup,” then “Record er & Phone Setup,” then “Phone Connection,” then “Change Dial ing Options.” Disable call waiting by entering the correct prefix in Ca ll Waiting Prefix (usually *70,).
134 Chapter 8 Troubleshooting Why does the DVR have to be connected to a phone line? Do I need to keep the phone connected all the time? • The DVR should be plugged in to a land-bas ed phone line at all times to receive the DVR service and DIRECTV ® sports packages, and to communicate the purchase of pay per view events.
135 8 Questions About Audio Questions About Audio I can’t select an alternate audio track. • Alternate audio tracks are not available for all programs.
136 Chapter 8 Troubleshooting Questions About Pay Per View How do I record a pay per view event? • If it is on now, tune to the channel carrying the program and press RECORD. • If it is on later, go to live TV, press the GUIDE button to see the guide.
137 8 Questions About Pay Per View • If the program exceeds a limit set with Parental Controls, a nd Parent al Controls are on, you will need a password to view it. • If you are attempting to order a pay per view selection with your rem ote control and cannot, call DIRECTV Customer Care at th e number provided on the back of th is guide.
138 Chapter 8 Troubleshooting Questions About the Remote Control My remote control doesn’t work with my television. • You need to program the DVR’s remote control to control some functions of your television or audio/visual equipment. See page 109.
139 8 Questions About the DIRECTV ® DVR with TiVo ® Service Questions About the DIRECTV ® DVR with TiVo ® Service How do I prevent TiVo Suggestions from bein g automatically recorded and listed on.
140 Chapter 8 Troubleshooting How does my TiVo Suggestions list get generated? How do es it know what I like? • Your personal TV preferences are based on programs you have rated with THUMBS UP and THUMBS DOWN. Also, an y program y ou record that does not al ready have a Thumb rating is automatically given one THUMB UP.
C HAPT ER 9 Warranty and Specifications Limite d Warranty 142 FCC Information 144 Specifications 146 Safety Instructions 148.
142 Chapter 9 Warranty and Specifications Limit ed W arr anty Limited War ranty RCA Manufactured DIRECTV ® DVR 90 Days Free Labor/One Year Parts Exchange WHA T Y OUR WARRANTY C O VERS Any defects in materials or workman ship. FOR HOW L ONG AF TER YOUR PURCHASE • 90 days - Unit exchange, which includes parts and labor.
143 9 Limited Warranty HOW STAT E LAW RELATES TO W ARRANTY • Some stat es do not allow t he exclus ion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitations o r ex clusions may not apply to you.
144 Chapter 9 Warranty and Specifications FCC Information Declaration of Con formi ty—Standards to which Conformity is declared: FCC Part 15 This device complies with Part 15 of the FCC Rules.
145 9 FCC Information The REN is used to determine the num ber of devices that may connect to a telephone line. Excessive RENs on a telephone line may result in th e devices not ringing in response to an incoming call. In most but not all areas, the sum of the RENs should not ex ceed five (5.
146 Chapter 9 Warranty and Specifications Specifications Satellite In: F-Type Connector Female (2) Video Out: S-Video 4-Pin Mini DIN Composite Video RCA (2) Audio Out: Stereo L/R RCA (2 pairs) Optical.
147 9 Specifications MACRO VISION C OPYRIGHT PRO TECTION The DVR incorporates copyright prot ection technology that is protected by U.S. patents and othe r intellectual property rights.
148 Chapter 9 Warranty and Specifications Safety Instructions This product was designed and manufactured to meet strict quality and safe ty standards. There are, however, some installation a nd operation precautions of which you should be particularly aware.
149 9 Safety Instructions 12. Object and Liquid Entry — Never push objects of any kind into this product through cabinet slots, as they may touch dangerous voltage points or short the parts, resulting in the risk of fire or electric shock. Never spill liquid of any kind on this product.
150 Chapter 9 Warranty and Specifications 21. Polarization — The DIRECTV ® DVR is equipped with a plug that will fit into the power outlet only one way. Do not modify the plug. If the plug does not fit, contact your electric ian to replace your outlet.
A PPENDIX A Back Panel Reference.
152 Appendix A Back Panel Reference Back Panel Reference This section describes the use of the connecti on jacks and switch on the back panel of the DIRECTV ® DVR. If your setup doesn’t match any of the examples, you can use this information for general reference as you set up your equ ipment.
153 A Back Panel Reference functionality. Do not connect the DVR to digital PBX systems. Doing so may permanently damage your DVR ’s modem and will void your warranty. 3. Cntrl Out (Serial): For future use. 4. Cntrl Out (IR): For future use. 5. USB (Universal Serial Bus) (2): F or future use.
154 Appendix A Back Panel Reference the remote control are pressed or to indicat e signal streng th when you are positioning your dish. If you use Digital Au dio Out, you will not hear these tones. 10. Satellite In 2: If you have a Dual LNB satellite dish, you can connect the second satellite cable from your wall to the Satellite In 2 jack.
A PPE NDIX B GNU General Public License.
156 Appendix B GNU General Public License GNU General Public License Version 2, June 1991 Copyright (C) 1989, 1991 Free Software Foundation, Inc. 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but ch anging it is not allowed.
157 B GNU General Public License either the Program or any derivative wo rk under copyright law: that is to say, a work containing the Program or a portion of it , either verbatim or with modifications and/or translated in to another language. (Hereinafter, translation is included without limita tion in the term “modification”.
158 Appendix B GNU General Public License a) Accompany it with the co mplete corresponding machine-readable source code, which must be distributed under the terms of Sections 1 and 2 above on a medium.
159 B GNU General Public License copies directly or indirectly th rough you, th en the only way you could satisfy both it and this License w ould be to refrain entirely from distribution of the Program.
160 Appendix B GNU General Public License but not limited to loss of data or d a ta being rendered inaccurate or losses sustained by you or third parties or a failure of the program to operate with any other programs), even if such holder or other party has been advised of the p ossibility of such damages.
Index.
162 Index A A/V receiver 7 Programming remote to control 110 Access Card 6 Accessories and cables 9 Activate DIRECTV and DVR Services 29 Actor WishList.
163 Fast Forward 52 Forward button 52 Frame Back 52 Frame Forward 52 G Glossary of Icons vii GNU General Public License 156 I In jack 2 Instant r eplay button 52 J Jacks 2 L Language Audio language 97.
164 Index Remote control Incompatibility with some makes and models 113 Using 24 Using with both TV and A/V equipment 110 Reset System 108 Restarting the DVR 108 RF coaxial cable 10 S Safety instructi.
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However, one of the most important roles played by the user manual is to help in solving problems with DirecTV DVR120. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device DirecTV DVR120 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
