Instruction/ maintenance manual of the product YT583 Dell
Go to page of 307
www .dell.com | support.dell.com Dell Precision™ T7400 User’ s Guide Model DCDO.
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make b etter use of your computer . NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION ind icates a potential for property damage, personal injury , or death.
Contents 3 Contents 1 Finding Information . . . . . . . . . . . . . . . . . 13 2 About Y our Computer . . . . . . . . . . . . . . . 21 Front V iew of the Computer . . . . . . . . . . . . . . . 21 Back View of the Computer . . . . . . . . . . . . . . .
4 Contents RAID Level 5 . . . . . . . . . . . . . . . . . . . . 41 RAID Level 10 . . . . . . . . . . . . . . . . . . . . 43 Configuring Y our Computer for RAID . . . . . . . . 44 RAID Configur ation Utility . . . . . . . . . . . . . . . . 44 Entering the RAID Configuration Utility .
Contents 5 Uninterruptible Power Supplies . . . . . . . . . . 60 5 Securing Y our Computer . . . . . . . . . . . . . 61 Chassis Intrusion Detection . . . . . . . . . . . . . . . 61 Removing the Chassis Intrusion Switch . . . . . . 61 Replacing the Chassis Intrusion Switch .
6 Contents Option Settings . . . . . . . . . . . . . . . . . . . 84 Selecting the Boot Devi ce for the Current Boot . . 84 Changing Boot Sequence for Future Boots . . . . 85 Booting to a USB Device . . . . . . . . . . . . . . 85 7 Clearing Forgotten Passwords .
Contents 7 10 T roubleshooting T ools . . . . . . . . . . . . . . 105 Diagnostic Lights . . . . . . . . . . . . . . . . . . . . 105 Diagnostic Light C odes Before POST . . . . . . . 105 Diagnostic Light Codes During POST . . . . . . . 108 Power Lights .
8 Contents 12 Adding and Replacing Parts . . . . . . . . . 139 Before Y ou Begin . . . . . . . . . . . . . . . . . . . . 139 Recommended T ools . . . . . . . . . . . . . . . . 139 T urning Off Y our Computer . . . . . . . . . . . . . 139 Before W orking Inside Y our Computer .
Contents 9 Addressing Memory With 4-GB or Greater Configurations (32-bit Operating Sy stems Only) . . . . . . . . . . . . . . 174 Removing Memory Without Memory Riser Ca rds .
10 Contents Sy stem Board . . . . . . . . . . . . . . . . . . . . . . 271 Removing the Sy stem Board . . . . . . . . . . . . 271 Replacing the Sy stem Board . . . . . . . . . . . . 277 13 Getting Help . . . . . . . . . . . . . . . . . . . . . . 281 Obtaining Assistance .
Contents 11.
12 Contents.
Finding Information 13 1 Finding Information NOTE: Some features or media may be opt ional and may not ship with your computer . Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer .
14 Finding Information What Are Y ou Looking For? Find It Here • A dia gnosti c progra m for my compute r • Drivers for my computer • Desktop System Softwar e (DSS) Drivers and Uti lities Disc Documentation and drivers ar e already installed on your computer .
Finding Information 15 • How to set up my computer • How to care for my comput er • Basic troubleshooting informatio n • How to run the Dell Diagnosti cs • How to set up a printer • How to open my computer Quick Reference Guide NOTE: This document may be optional and may not ship with your computer .
16 Finding Information • Servic e T ag and Express Service Code • Microsof t W indows Licens e Label Service T ag and Microsoft ® Windows ® License These labels are located on your computer . • Use the Service T ag to identify your computer when you use support.
Finding Information 17 • Solutions — T roubleshooting hints and tips, articles from technicians, and online cour ses, frequently asked questions • Community — Online d iscussion with other Del.
18 Finding Information • How to use Microsoft W indows Vista™ • How to wo rk wit h progr ams and fi les • How to person alize my desktop Windows Help and Support 1 Click the W indows Vista Start button , and then click Help and Support .
Finding Information 19 • How to use Linux • E-mail discussions with users of D ell P recision™ products and the Linux operating sy stem • Addition al information r egarding L inux and my Dell P rec ision computer Dell Supported Linux Sites • Linux.
20 Finding Information.
About Y our Computer 21 2 About Y our Computer Front V iew of the Computer 1 2 3 4 5 6 7 8 11 12 9 10.
22 About Y our Computer 1-3 5.25-inch drive bay s Can hold an optical drive, Medi a Card Reader , floppy drive, or SA T A hard drive in a 5.25-inch drive bay carrier . The hard-drive carrier is only for use in the 5.25-inch drive bay s. The floppy drive/Media Card Reader and hard drive carriers are not interchangeable.
About Y our Computer 23 Back Vi ew of the Computer CAUTION: Ensure that none of the sy stem ai r vents are blocked. Blocking them would cause serious thermal problems. 11 microphone connector Use the microphone connector to attach a personal computer microphone for voice or musical input into a sound or telephony program.
24 About Y our Computer Back Panel Connectors 1 parallel connector Connect a parallel device, such as a printer , to the parallel connector . If you have a USB printer , plug it into a USB connector .
About Y our Computer 25 6 link integrity light Green — A g ood connection exists between a 10-Mbps network and the computer Orange — A good connection exists between a 100-Mbps network and the com.
26 About Y our Computer Inside V iew 1 power supply 2 hard drive bay 3 memory shroud NOTICE: The memory shroud holds the (optional) memory riser cards in place; its thumbscrews must be sufficiently tight in order to secure the risers and to avoid damage.
About Y our Computer 27 Sy stem Board Components 6 card fan 7f r o n t f a n 5 4 1 } } 36 7 9 8 10 11 12 13 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 2 14.
28 About Y our Computer Cable Colors 1 primary processor connector (CPU_0) 16 hard drive fan (F AN_HDD) 2 secondary processor connector (CPU_1) 17 secondary hard drive fan (F AN_HDD2) 3 front fan conn.
About Y our Computer 29 Specifications NOTE: Offerings may vary by region . Fo r more information regarding the configuration of your computer , click Start → Help and Support and select the option to view information about your computer .
30 About Y our Computer Flash EPROM 8 Mbit Graphics bus T wo PCI Express 2.0 x16 slots Expansion Card support Center five connector slots support full- length cards. The connector slots on either side (one x8 PCI Express slot (wired as x4) and one PCI- X card) support half -length cards.
About Y our Computer 31 connector two x16 slots (support x16, x8, x4 and x1 modes/cards) connector size 164 pins connector data width (maximum) 16 PCI Expr ess lanes bus transfer rate 5.
32 About Y our Computer Audio Audio type High Definition Audio CODEC and Azalia/High Defin ition digital controller Stereo conversion 24-bit analog-to-digital; 24-bit digital-to- analog Drives Externally accessible four 5.25-in ch universal drive bays (can support 3.
About Y our Computer 33 Hard-drive access light F ront panel : green light— on when the computer r eads data from or writes data to the har d drive; the light may also be on when a device such as th.
34 About Y our Computer Approximate minimum weight 55 lb (24.9 kg) CAUTION: Y our computer is heavy and can be difficult to maneuver . Seek assistance before attempting to lift, move, or tilt it; this computer requires a two-man lift. Alway s lift correctly to avoid injury; avoid bendi ng over while lifting.
Advanced Features 35 3 Advanced Features LegacySelect T echnology Control LegacySelect technology control offers legacy-full, legacy-reduced, or legacy- free solutions based on common platform s, hard-drive images, and help desk procedures.
36 Advanced Features F or more information about Dell's ASF implementation, see the ASF User's Guide and the ASF Admin istrator's Guide , which are available on the Dell Support website at support.
Advanced Features 37 Dell OpenMana ge™ IT Assistant IT Assistant configures, manages, and monitors co mputers and other devices on a corporate network. IT Assistant manage s assets, configurations, events (alerts), and security for computer s equipped with industry-standar d management software.
38 Advanced Features • Standby . In this sleep mode , power is reduced or turned off for many components. However , system memory remains active. NOTE: Hibernate mode is only supported on computers with 4-GB of RAM or less.
Advanced Features 39 NOTE: For more information on power m anagement, see your operating sy stem documentation. Hyperthreading and Multi-Core T echnology Hyperthr eading is an Intel technology that ca.
40 Advanced Features NOTE: RAID levels do not represent a hierarchy . A RAID level 5 configuration is not inherently better or worse t han a RAID level 0 configuration. The RAID controller on your computer can only cr eate a R AID level 0 configuration using two to four physical drives.
Advanced Features 41 NOTICE: Because RAID level 0 provides no data redundancy , if one drive fails, then the data on the other drive is also inaccessi ble. Therefore, ensure that you perfor m regular backups when you use a RAID level 0 configuration. RAID Level 1 R AID level 1 uses a data-redundancy st orage technique known as "mirroring.
42 Advanced Features RAID l evel 5 uses a data-staging storage technique known as "parity checking." W hen a block o f data is wr i tten to the RAID configuration, it is striped across all of the drives in the R A ID array ex cept for one drive, to which is written parity data.
Advanced Features 43 RAID Level 10 NOTE: RAID levels 5 and 10 are only availa ble via an optional PCI Express RAID controller card. R A ID level 10 uses a combination of striping and mirror ing methods.
44 Advanced Features Configuring Y our Computer for RAID At some point you may want to configur e your computer for RAID if you did not select a R AID configuration when you purchased your computer . Y ou must have at least two har d drives in stalled in your computer to set up a RA ID configuration.
Advanced Features 45 Exit Screen It is important to exit the R AID Conf iguration Utility properly , because some changes tak e effect only when you exit. F rom the Adapter List , press <Esc> to exit. In addition, a similar exit scr een appears when you exit most other screens, and it can be used to save settings.
46 Advanced Features NOTICE: All data will be lost upon creation of the RAID volume. Dell recommends backing up your data before performing these steps. When creating an IS (striped) R AID volume: • All drives must be either De ll compliant SAS or SA T A hard drives.
Advanced Features 47 • Drives must have 512 byte bloc ks and must not have r emovable media. • There can only be 2 hard drives per RAID volume. 5 P ress <C> and then select Save changes when the RAID volume has been fully configured. 6 Exit this menu to save the chan ges.
48 Advanced Features Synchronizing a RAID V olume (V irtual Disk) When a RAID volume is synchronized, the firmware synchronizes the data on the secondary hard drive(s) with the da ta on the primary har d drive o f the RA ID level 1 volume. F ollow these steps to start synchronization for a R AID level 1 volume: 1 Select Synchronize V irtual Disk .
Advanced Features 49 Replacing and R ebuilding a Degraded RAID V olume In the event of a ha rd drive failur e in a R AID level 1 volume, you will need to replace the har d drive and resynchronize the RAID volume. 1 Replace the failed drive with a new drive of the same type and capacity (or larger capacity).
50 Advanced Features.
Setting Up Y our Computer 51 4 Setting Up Y our Computer Installing Y our Computer in an Enclosure Installing your computer in an enclos ure can r estrict the airflow and impact your computer ’s performance, possibly causing it to over heat.
52 Setting Up Y our Computer • If your computer is installed in a corner on a desk or under a desk, leave at least 5.1 cm (2 in) clearance from the back of the computer to the wall to permit the airflow required for proper ventilation.
Setting Up Y our Computer 53 NOTICE: Do not install your computer in an enclosure that does not allow airflow . Restricting the airflow impacts your comput er’ s performance, possibly causing it to overheat. Connecting to the Internet NOTE: ISPs and ISP offerings vary by country .
54 Setting Up Y our Computer • Dial-up connections that provide Inte rnet access through a telephone line. Dial-up connections are considerably slower than DSL and cable (or satellite) modem connections. • W ireless LAN connections th at provide Internet access using Bl uetooth ® wireless technology .
Setting Up Y our Computer 55 • If you have a CD, click Use the CD I got from an ISP . 5 Click Next . If you selected Set up my connection manually , continue to step 6. Otherwise, follow the instructions on the screen to complete the setup. NOTE: If you do not know which type of co nnection to select, contact your ISP .
56 Setting Up Y our Computer Microsoft ® Windows ® XP The Microsof t W indows X P operating system provides the F iles and Settings T ransfer W izard to move data from a source computer to a new computer .
Setting Up Y our Computer 57 3 On the Which computer is this? screen, click New Computer → Next . 4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD → Next . 5 When the Now go to your old computer screen appears, go to your old or source computer .
58 Setting Up Y our Computer Running the Files and Settings T ransfer Wizard Without the Operating Sy stem Disc T o run the F iles and Settings T ransfer W izard without th e Operating System disc, you must create a wizard disk th at will allow you to create a backup image file to r emovable disc.
Setting Up Y our Computer 59 1 On the Now go to your old computer screen on the new computer , click Next . 2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next . F ollow the instructions on the screen.
60 Setting Up Y our Computer Surge Protectors Surge pr otectors and power strips eq uipped with surge protection help preve nt damage to your computer from volt age spikes that can occur during electrical storms or after power in terruptions. Some surge protector manufacturers include warranty covera ge for certain types of damage.
Securing Y our Computer 61 5 Securing Y our Computer Chassis Intrusion Detection CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . CAUTION: T o guard against electrical shock, alway s unplug your computer from the electrical outlet before opening the cover .
62 Securing Y our Computer Replacing the Chassi s Intrusion Switch 1 Gently slide the chassis intrusion swit ch into its slot and reconnect the cable to the system board. 2 Replace the computer cover (see "Re placing the Computer Cover" on page 145).
Securing Y our Computer 63 your computer (see "T urning Off Y our Computer" on page 139) and try again. 3 Enter the system setup program (see "System Setup" on page 75). 4 P ress the down-arrow key to move to the Security option . 5 P ress <Enter> to access the menu.
64 Securing Y our Computer Passwords About Passwords NOTE: Passwords are disabled when you receive your computer . A primary (or system) password, an admi nistrator passwor d, and a hard drive password all pr event un authorized access to your computer in different ways.
Securing Y our Computer 65 NOTE: Some hard drives do not support hard drive passwords. NOTICE: Passwords provide a high level of s ecurity for data in your computer or hard drive.
66 Securing Y our Computer Option Settings Y ou cannot change or enter a new system pa ssword if either of the following two options is displayed: • Set — A system pass word is assigned. • Disabled — The system password is disabled by a jumper setting on the system boar d.
Securing Y our Computer 67 6 T o confirm your password, type it a second time in the Confirm New Pa s s w o r d field and press <Enter>. 7 P ress <Enter> at the prompt. The system password setting changes to Set . 8 Exit the system setup program.
68 Securing Y our Computer 2 If the Unlock Setup field is pr e sent: a Use the arrow keys to navigate to the Unlock Setup field. b Pr ess <Enter> to access the field. c T ype in the administrator password and pr ess <Enter>. 3 Use the arrow keys to navigate to the System P assword field, and then press <Enter>.
Securing Y our Computer 69 Assigning an Administra tor Password The administrator password can be the same as the system passwo r d. To escape from the field with out assigning a sys tem password, press <Esc> at any time befor e you complete step 5.
70 Securing Y our Computer A change to Admin P assword becomes effective immediately (no need to restart the computer). Operating Y our Computer With an Administrator Password Enabled When you enter the system setup progra m (see "System Setup" on page 75), the Unlock Setup option is displayed.
Securing Y our Computer 71 T rusted Platform Module (TPM) NOTE: The TPM feature supports encryption only if the operating sy stem supports TPM. For more information, see the TPM software documentation and the help files that came with the software.
72 Securing Y our Computer Security Management Software The security management software is designed to utiliz e four differe nt features to he lp you secure your computer: • L og-in management • .
Securing Y our Computer 73 If Y our Computer Is Lost or Stolen • Call a law enforcement agency to re port the lost or st olen computer . Include the Service T ag in your desc ription of the computer . Ask that a case number be assigned and write down the number , along with the name, addr ess, and phone number of the law enforcement agency .
74 Securing Y our Computer.
Sy st em Setup 75 6 Sy stem Setup Overview Use System Setup as follows: • T o change the system configuration in formation after you add, change, or remove any hardwar e in you r computer • T o se.
76 Sy stem Setup System Info Displays the Computer name , BIOS V ersion number , BIOS Date , Se rvice T ag, Expr ess Servi ce C ode , and Asset T ag . Processor Info Displays the following information.
Sy st em Setup 77 Diskette Drive ( Internal default) Enables and disables the floppy drives and sets read permission for the internal floppy drive. Off disables all floppy drives. USB disables the internal diskette drive and enables a USB floppy drive, if the USB controller is enabled and a USB drive is connected.
78 Sy stem Setup USB Controller ( On default) Enables or disables the internal USB controller. No Boot enables the controller but disables the ability to boot from a USB device. NOTE: Operating sy stems with USB support will recognize USB floppy drives regardless of the No Boot setting.
Sy st em Setup 79 Video Primary Video ( Option 1 default) This field allows the user to specify the order in which the system assigns the primar y video controller when two or more controllers are available in the system. This selection is necessary only if there ar e two or more video controllers present.
80 Sy stem Setup HDD Acoustic Mode Optimizes the drive’s perfor mance and acoustic levels. • Bypass - do nothing (needed for older drives) • Quiet - sl ower , but quieter • Suggested - allows the drive manu facturer to select m ode • P erformance - faster , but noisier .
Sy st em Setup 81 Password Changes ( Unlocked default) Determines the interaction betw een the System password and the Admin password. Lo ck ed prevents a user without a valid Admin password from being able to modify the System password. Unlocke d allows a user with a valid System password to modify the system password.
82 Sy stem Setup Auto Power Time Sets time to automatically turn on the computer . Time is kept in the standar d 12-hour format ( hours:minutes ). Change the startup time by pressing the right- or left-arrow key to incr ease or decrease th e numbers, or type numbers in both the date and time fields.
Sy st em Setup 83 Load Defaults Restores system setup options to their factory defaults. Event Log Allows you to view the Event L og . Entries ar e marked R for Rea d and U for Unread . Mark All Entries Read puts an R to the left of all the entries. Clear Log clears the Event Log .
84 Sy stem Setup Boot Menu This featur e allows you t o change the boot sequence for devices. Option Settings • Onboard or USB Floppy Drive — The computer attempts to boot from the floppy drive.
Sy st em Setup 85 A menu appears. 4 Use the up- and down-arrow keys to navigate to Boot Device Menu , then press <Enter> to select the option. 5 The Boot Device Menu appears, listing all available boot devices. 6 Use the up- and down-arrow keys to navigate to the device (that is to be used for the current boot only).
86 Sy stem Setup Floppy Drive 1 In system setup, se t the Diskette Drive option to USB . 2 Save your changes and exit system setup. 3 Connect the USB floppy drive, insert bootabl e media, and re-boot the system. 4 See "Selecting the Boot Device for the Cur rent Boot" on page 84.
Clearing Forgotten Passwords 87 7 Clearing Forgotten Passwords CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . NOTICE: This process erases both the sy stem and the administrator passwords.
88 Clearing Forgotten Passwords 3 Locate the 2-pi n password jumper (PSWD) on the system board, and remove the jumper plug; set the plug aside. F o r help locating the jumper , see "System Board Components" o n page 27. NOTE: When you receive your computer , t he password jumper plug is on the password jumper .
Clearing Forgotten Passwords 89 Clearing CMOS Settings CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . 1 F ollow the procedures in "B efore Y ou Begin" on page 139.
90 Clearing Forgotten Passwords 5 Click Save this program to disk , and then click OK . The Save In window appears. 6 Click the down arrow to view the Save In menu, select Desktop , and then click Save . The file downloads to your desktop. 7 Click Close when the Download Complete window ap pears.
Cleaning Y our Computer 91 8 Cleaning Y our Computer CAUTION: Before you begin any of the procedur es in this section, follow the safety instructions in the Product Information Guide . Computer , Keyboard, and M onitor CAUTION: Before you clean your computer , disconnect the computer from the electrical outlet.
92 Cleaning Y our Computer 2 W ith a soft, l int-free cloth, gently wipe the bottom of the disk (the unlabeled side) in a straight line from the ce nter to the outer edge of the disk. F or stubborn dirt, try using water or a diluted solution of water and mild soap.
T roubleshooting 93 9 T roubleshooting Solving Problems F ollow these tips when you troubleshoot your comp uter: • If you added or removed a part before the problem started, review the installation p rocedures and ensure that the part is correctly installed.
94 T roubleshooting E NSURE THAT M ICROSOFT ® W INDOWS ® R ECOGNIZES THE DRIVE — Win d ow s X P : •C l i c k Start and click My Computer . Windows V ista™ : •C l i c k t h e W i n d o w s V i s t a Start button and click Computer .
T roubleshooting 95 and Support for information on power management modes. Hard drive problems R UN C HECK D ISK — Win d o w s X P : 1 Click Start and click My Computer . 2 Right-click Loc al D isk C : . 3 Click Pr o p e r t i e s → To o l s → Check Now .
96 T roubleshooting • If you have other tele phone device s sharing the l ine, such as an answering machi ne, fax machine, sur ge protector , or line splitter , bypass them and use the teleph one to connect the m odem directly to the telep hone wall jack.
T roubleshooting 97 10 seconds (until the co mputer turns off), and then r estart your computer . A program stops responding E ND THE PROGRAM — 1 P ress <Ct rl><Shift><Esc > simulta neously to a ccess the T ask Manage r . 2 Click the Applications tab.
98 T roubleshooting Other software problems C HECK THE SOFTWARE DOCUMENTATI ON OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATIO N — • Ensure tha t the pr ogram i s compat ible with the operating syst em installed on your computer .
T roubleshooting 99 • Run the Dell Diag nostics (se e "Dell Diagnosti cs" on page 123) . Mouse Problems CAUTION: Before you begin any of the procedur es in this section, follow the safety instructions in the Product Information Guide .
100 T roubleshooting C HECK THE NETWORK CABLE CONNECTOR — Ensure that the network cable is firmly inserted into the network connector on the back of the computer and the network jack.
T roubleshooting 101 • Ensure that the volt age select ion switch is set to match the AC pow er at your location (if applicable). • Ensure that all components and cables ar e properly installed and secur ely connected to the system boar d (see "System Board Com ponents" on page 27).
102 T roubleshooting 3 Click Pr o p e r t i e s → Po r t s . F or a parallel printer , ensur e that the P rint to the following port(s): setting is LPT1 (P rinter P ort) . F or a USB printer , ensure that the P rint to the following po rt(s): setting is USB .
T roubleshooting 103 Sound Problems CAUTION: Before you begin any of the procedur es in this section, follow the safety instructions in the Product Information Guide . A DJUST THE W INDOWS VOLUME CONTROL — Click or double-click the speaker icon in the lower -right corner of your screen.
104 T roubleshooting.
T roubleshooting T ools 105 10 T roubleshooting T ools Diagnostic Lights CAUTION: Before you begin any of the procedur es in this section, follow the safety instructions in the Product Information Guide .
106 T roubleshooting T ools blinking green The computer is in a reduced power or "sleep" state. Use one of the appropriate methods to "wak e up" the computer .
T roubleshooting T ools 107 (blinking) amber A problem has been detected with either the memory risers or graphics riser . Confirm that the memory risers and/or graphics riser are pro perly seated into the correct connector . Confirm that the power cables ar e properly attached to the memory risers and graphics riser .
108 T roubleshooting T ools Diagnostic Light C odes During POST The power light displays a solid green for diagnostic light codes during POST . (blinking) amber A processor mismatch exi st s. See "T roubleshooting" on page 93 and then to "P rocessor" on page 150.
T roubleshooting T ools 109 A possible expansion car d failure has occurred. 1 Determ ine if a conflict exi st s b y rem ovi n g a ca rd (not the graphics card) and then restarting the computer (see "Car ds" on page 194).
110 T roubleshooting T ools A possible graphics card failure has occurred. 1 If the computer has a gr ap hi cs ca rd, rem ov e t he ca rd, rei ns ta ll i t, an d t he n restart the com puter (see "Cards" on pag e 194). 2 If the p roblem still e xists, install a graphics card that you know wo rks and res ta rt th e c om pu te r .
T roubleshooting T ools 111 No memory modules are detected. 1 Reseat the memor y modules to ensure that your com puter is successfully commu nicating with the memory (see "Memory" on page 172).
112 T roubleshooting T ools If t he fir st memo ry module t ested i s defective, rep eat the process with the remaining modules to en su re t ha t t he rem ai ni ng modules ar e not defective. 8 When the defective memory m odule i s identified, contact Dell for a replacem ent (see "Contacting Dell " on page 287 ).
T roubleshooting T ools 113 Power Lights CAUTION: Before you begin any of the procedur es in this section, follow the safety instructions in the Product Information Guide .
114 T roubleshooting T ools The power button light (bi-color LED) lo cated on the front of the computer illuminates and blinks or remains solid to indica te different states: • If the power light is off, the comput er is either turned off or is not receiving power .
T roubleshooting T ools 115 – Ensure that the main power cable and front panel cable are secur ely connected to the system board (s ee "System Board Components" on page 27). Beep Codes Y our computer might emit a series of beeps during start-up if the monitor cannot display errors or problems.
116 T roubleshooting T ools Error Messages F ill out the "Diagnostics Checklist" on page 286 as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
T roubleshooting T ools 117 A FILENA ME CANNOT CONTAIN ANY OF THE FOLL OWING CHARACTERS : / : * ? “< > | — Do not use these characters in filenames. A REQUIRED .DLL FILE WAS NO T FOUND — The program that you ar e trying to open is missing an essential file.
118 T roubleshooting T ools A LERT ! M EMORY F AN F AILURE — A LERT ! H ARD D RIVE F AN F AILURE — A LERT ! F RONT F AN F AILURE — A LERT ! C HIPSET HEATSINK NOT DETECTED .
T roubleshooting T ools 119 B AD COMMAND OR FILE NAME — Ensure that you spelled the command correctly , put spaces in the proper pl ace, and used the corr ect path name. B AD ERROR - CORRECTION CODE (ECC) ON DISK READ — See "Drive P roblems" on page 93.
120 T roubleshooting T ools I NSERT BOOTABLE MEDIA — Insert a bootable floppy disk, CD, or other bootable m edia. I NVALID CONFIGURATION INFORMATION - PLEASE RUN SETUP PROGRAM — Enter system setup (see "System Setup" on page 75) and correct the computer configuration information.
T roubleshooting T ools 121 N O BOOT DEVICE AVAILABLE — • If the floppy drive is your boot device, en sur e that bootable me dia is in the d rive. • If the hard drive is your boot device, ensur e that the cables ar e connecte d and that the drive is installed properly and pa rtitioned as a boot device.
122 T roubleshooting T ools P LUG AND P LAY C ONFIGURATION E RROR — 1 T urn your computer off, unpl ug it fr om the elect rical outlet, a nd then remove a ll but one of the car ds. 2 Plug in your computer and reboot it. 3 If the message reappears, the installed card might be mal f unctioning.
T roubleshooting T ools 123 Dell Diagnostics CAUTION: Before you begin any of the procedur es in this section, follow the safety instructions in the Product Information Guide .
124 T roubleshooting T ools Start the Dell Diagnostics from either your har d drive or from the Drivers and Utiliti es media. Starting the Dell Diagnostics From Y our Hard Drive 1 T ur n on (or restart) your computer . 2 When the DELL™ logo appears, press <F12> immediately .
T roubleshooting T ools 125 6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, s elect the version appropriate for your computer . 7 When the Dell Diagnos tics Main Menu appears, select the test you want to run.
126 T roubleshooting T ools 4 When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities media , remove the disc. 5 Close the test screen to r eturn to the Main Menu screen. T o exit the Dell Diagnostics and restart the computer , close the Main Menu screen.
T roubleshooting T ools 127 Diagnostics Checklist Name: Date: Address: Phone number: Service T ag (bar code on the back of the computer): Express Service Code: Return Material Authorization Number (if.
128 T roubleshooting T ools.
Reinstalling Software 129 11 Reinstalling Software Drivers What Is a Driver? A driver is a program that controls a device such as a printer , mouse, or key bo ard . Al l d ev ic e s re qu ire a d r iv er pr og r am . A driver acts like a translator between the device and any other programs that use the device.
130 Reinstalling Software 2 Under Pic k a Ca t eg or y , click P erformance a nd Maintenance , and click System . 3 In the System P roperties window , click the Hardware tab, and click Device Manager . Microsoft Windows Vista™ 1 Click the W indows Vista start button , and right-click Computer .
Reinstalling Software 131 NOTE: The User Account Control window may appear . If you are an administrator on the computer , click Continue ; otherwise, contact your administrator to enter the Device Manager . 3 Right-click the device for which the new driver was inst alled and click P roperties .
132 Reinstalling Software Restoring Y our Operating Sy stem Y ou can restore your operating system in the following ways: • System Restore returns your compute r to an earlier operating state without affecting data files. Use System Restore as the f irst solution for r estori ng your operating system and preserving data files.
Reinstalling Software 133 1 Click Start → All P rograms → Accessories → System T ools → System Res t o re . 2 Click either Restore my computer to an earlier ti me or Create a restore point . 3 Click Next and follow the r emaining on-screen prompts.
134 Reinstalling Software T o see if System Restore is enabled: 1 Click Start → Control Pa n e l → P erformance and Mainte nance → System . 2 Click the System Rest ore tab and ensure that T urn off System Restore is uncheck ed.
Reinstalling Software 135 NOTE: Do not manually shut down the computer . Click Fi nish and let the computer completely reboot. 5 When prompted, click Ye s .
136 Reinstalling Software 6 Right-click Loc al Dis k ( C) in W indows Expl orer , click P roperties , and verify that the additional disk spac e is available as indicated by the increased value for F ree Space . 7 Click Fi n i s h to close the PC Res to re Re mo va l window and restart the computer .
Reinstalling Software 137 Using the Operating Sy stem Disc Before you Begin If you are considering r einstalling the W indows operating system to correct a problem with a newly installed driver , first try using W indows Device Driver Rollback. See "Using W i ndows Device Driver Ro llback" on page 130.
138 Reinstalling Software NOTE: If you wait too long and the operating sy stem logo appears, continue to wait until you see the Microsoft ® Windows ® desktop; then, s hut down your computer and try again. NOTE: The next steps change the boot sequence for one time only .
Adding and Replacing Parts 139 12 Adding and Replacing Parts Before Y ou Begin This chapter provides procedures for re moving and installi ng the components in your computer .
140 Adding and Replacing Parts In the Microsoft W indows Vista™ operating system, click the W indows Vista Start button , click the arrow in the lower -right corner of the Start menu as shown below , and then click Shut Down . The computer turns off after the op erating system shutdown process is complete.
Adding and Replacing Parts 141 NOTICE: T o disconnect a network cable, firs t unplug the cable from your computer and then unplug the cable from the network device. 3 Disconnect all telephone or netw ork cables from the computer . NOTICE: T o avoid damaging the sy stem board, you must remove the main battery before you service the computer .
142 Adding and Replacing Parts 5 Locate the three hinge tabs on the edge of the computer . 6 Grip the sides of the computer cover and pivot the cover up, using the hinges as leve rage points. 7 Release the cover from the hinge tabs and set i t aside in a secure location.
Adding and Replacing Parts 143 Removing the Front Panel CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . CAUTION: T o guard against electrical shock, alway s unplug your computer from the electrical outlet before removing the cover .
144 Adding and Replacing Parts Replacing the Front Panel and Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . CAUTION: T o guard against electrical shock, alwa y s unplug your c omputer from the electrical outlet before opening the cover .
Adding and Replacing Parts 145 2 Pull the front-panel releas e lever, and slide the panel to the right to engage and secure the front panel. Replacing the Computer Cover NOTICE: The computer cooling sy stem cannot function properly while the computer cover is not installed.
146 Adding and Replacing Parts NOTICE: T o connect a network cable, first plug the cable into the network port or device and then plug it into the computer .
Adding and Replacing Parts 147 I/O-Panel Components 1 IEEE 1394 connector 2 USB ports (2) 3 diagnostic, hard-drive access, and network integrity lights 4 microphone connector 5 headphone connector 6 f.
148 Adding and Replacing Parts Removing the I/O Panel 1 F ollow the procedures in "B efor e Y ou Begin" on page 139. CAUTION: Y our computer is heavy (it has an approximate minimum weight of 55 lbs) and can be difficult to maneuver . Seek assistance before attempting to lift, move, or tilt it; this c omputer requires a two-man lift.
Adding and Replacing Parts 149 11 Remove the mounting screws from the I/O panel. 12 Lift to remove the I/O panel from the computer . Replacing the I/O Panel NOTICE: Ensure that you replace all cables or iginally attached to the I/O panel or you may experience computer problems.
150 Adding and Replacing Parts Processor CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . CAUTION: T o guard against electrical shock, alwa y s unplug your c omputer from the electrical outlet before opening the cover .
Adding and Replacing Parts 151 NOTE: T o loosen the two captive screws on each side of the heat-sink assembly , you need a long Phillips screwdriver . 5 Loosen the two captive screws on ea ch side of the he at-sink assembly . CAUTION: Despite having a plastic shield, t he heat-sink a ssembly may be very hot during normal operation.
152 Adding and Replacing Parts NOTICE: If you are installing a processor upgrade ki t from Dell, discard th e original heat-sink assembly . If you are not installi ng a processor upgrade kit from Dell, reuse the original heat-sink assembly when you install your new processor .
Adding and Replacing Parts 153 NOTICE: When replacing the processor , do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket.
154 Adding and Replacing Parts 10 Replace the memory shroud and the memory fan. Tighten the thumbscrews until the memory shroud is well secured and will not shift when the computer is moved. 11 Ensure that all connectors are pr operly cabled and firmly seated.
Adding and Replacing Parts 155 4 If you are r eplacing a processor , remove the processor (see "Removing the P rocessor" on page 150). 5 Unpack the new processor , being carefu l not to touch the underside of the processor .
156 Adding and Replacing Parts 7 Orient the front and rear alignment notches on the processor with the front and rear alignment notches on the socket. 8 Align the pin-1 corners of the processor and socket.
Adding and Replacing Parts 157 NOTICE: T o avoid damage, ensure that the pr ocessor aligns properly with the socket, and do not use excessive fo rce when you install the processor . 9 Set the processor lightly in the socket and ensure that the processor is positioned correctly .
158 Adding and Replacing Parts 11 Pivot the sock et release lever back towa r d the socket and snap it into place to secure the processor . 12 Clean the thermal grease from the bottom of the heat sink. 13 Apply the new thermal grease to the top of the processor .
Adding and Replacing Parts 159 NOTICE: The memory shroud holds the (optional) memory risers in place; its thumbscrews must be suffici ently tight in order to s ecure the risers and to avoid damage.
160 Adding and Replacing Parts 19 P ress <F2> to enter system setup and check under P rocessor Info to verify that the new proce ssor has been instal led properly .
Adding and Replacing Parts 161 DC Power Connector P1 Pin Number Signal name Wire Color Wire Size 1 3.3 V Orange 18 A WG 2 3.3 V Orange 18 A WG 3 3.3 V Orange 18 A WG 4 COM Black 18 A WG 5 POK Gray 18 .
162 Adding and Replacing Parts DC Power Connectors P2 19 COM Black 18 A WG 20 COM Black 18 A WG 21 F AN F A UL T Brown 18 A WG 22 5 V Red 18 A WG 23 5 V Red 18 A WG 24 COM Black 18 A WG Pin Number Sig.
Adding and Replacing Parts 163 DC Power Connector P5 DC Power Connector P7 14 COM Black 15 12 V A Y ellow 16 COM Black 17 COM Black 18 COM Black 19 12 VB White 20 OPEN Pin Number Signal name 18-A WG W.
164 Adding and Replacing Parts DC Power Connectors P10, P11 DC Power Connectors P12, P13, P14, P15, P1 6, P17 Pin Number Signal Name 18-A WG Wire 1 12 VCDC Blue/White 2G N D B l a c k 3G N D B l a c k 4+ 5 V R e d Pin Number Signal name 18-A WG Wire 1 +3.
Adding and Replacing Parts 165 DC Power Connector P18 DC Power Connector P19 5 +12 VC Blue/White Pin Number Signal name 18-A WG Wire 1 12 VE Blue/Y ellow 2 12 VE Blue/Y ellow 3 12 VE Blue/Y ellow 4C O M B l a c k 5C O M B l a c k 6C O M B l a c k Pin Number Signal name 18-A WG Wire 1C O M B l a c k 2 12 VD Y ellow/White 3 12 VD Y ellow/White 4 3.
166 Adding and Replacing Parts DC Power Connector P22, P23 DC Power Connector P24 6 COM Black 7 COM Black 83 . 3 VO r a n g e Pin Number Signal name 20-A WG Wire 1 12 V A Y ellow 2 COM Black Pin Numbe.
Adding and Replacing Parts 167 DC Power Connector FDD Removing the Power Supply CAUTION: Before performing any of the procedures in this section, follow the safety instructions in the Product Information Guide . CAUTION: T o guard against electrical shock, alway s unplug your computer from the electrical outlet before opening the cover .
168 Adding and Replacing Parts 5 Slide the power supply toward the front of the computer by approximately one inch. 6 Lift the power supply out of the computer .
Adding and Replacing Parts 169 Replacing the Power Supply 1 Slide the power supply into place. 2 Replace the four screws that secur e the power supply to the back of the computer chassis. 3 Reconnect the DC power cables. 4 On the computer , reattach the power ca bles to the side of the hard drive.
170 Adding and Replacing Parts The battery may need replacing if you ha ve repeatedly reset the time and da te information after turning on the computer or if one of the following messages appear: Tim.
Adding and Replacing Parts 171 4 Locate the battery socket. NOTICE: If you pry the battery out of its socket with a blunt object, be careful not to touch the sy stem board with the object. Ensur e that the object is inserted between the battery and the socket before you attempt to pry out the battery .
172 Adding and Replacing Parts CAUTION: Y our computer is heavy (it has an approximate minimum weight of 55 lbs) and can be difficult to maneuver . Seek assistance before attempting to lift, move, or tilt it; this c omputer requires a two-man lift. Alway s lift correctly to avoid injury; avoid bending over while lifting.
Adding and Replacing Parts 173 NOTICE: Full-length heat spreaders (FLHS) are required for all DIMMs. NOTE: Memory purchased from Dell is covered under your computer warranty . Fully Buffered DIMM (FBD) Memory Overview F or optimal performance, full y buffered DIMMs (FBDs) should be installe d in match ed sets of four .
174 Adding and Replacing Parts NOTICE: Do not install non-ECC or unbuffered memory modules. Doing so may cause the computer not to boot. NOTE: DIMM slots 1-4 have white latches fo r easy identification.
Adding and Replacing Parts 175 Removing Memory Withou t Memory Riser Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . CAUTION: T o guard against electrical shock, alway s unplug your computer from the electrical outlet before opening the cover .
176 Adding and Replacing Parts 4 Note the position of the memory fan, then lift the memory fan free from the fan support structure and set it aside. 1 memory shroud 2 thumbscrews (2) 3 memory fan 3 1 .
Adding and Replacing Parts 177 CAUTION: Fully-buffered memory modules may become very hot during normal operation. Ensure that memory modules hav e had sufficient time to cool before you touch them. 5 P ress out the securing clip at each end of the memory module connector .
178 Adding and Replacing Parts NOTICE: The memory shroud holds the (optional) memory risers in place; its thumbscrews must be sufficiently tight in order to secure the risers and to avoid damage. 8 Replace the memory shroud. Tighten the thumbscr ews until the memory shroud is well secured and will not shift when the compute r is moved.
Adding and Replacing Parts 179 Memory Installation (With Op tional Memory Riser Cards) NOTICE: The memory shroud holds the (optional) memory risers in place; its thumbscrews must be sufficiently tight in order to secure the riser cards and to avoid damage.
180 Adding and Replacing Parts Install memory modules in order of thei r labels on the syst em board; matched sets of four should be installed firs t into DIMM_1 on each board and then DIMM_2 on each board, and so on. NOTICE: Do not install non-ECC, unbuffered, or non-fully-buffered memo ry modules.
Adding and Replacing Parts 181 3 Loosen the captive thumbscrews that se cure the memory shroud and lift it away from the computer . CAUTION: Fully-buffered memory modules may become very hot during normal operation. Ensure that memory modules hav e had sufficient time to cool before you touch them.
182 Adding and Replacing Parts 4 Disconnect the power cable from memory riser card 1 and 2. 5 Grasp the memory riser card 1 at each corner and lift memory riser card 1 and attached card 2 from the DIMM_1 and DIMM_2 slots on the system board. If a card is difficult to remove, gently ease it back and f orth to remove it from the connector .
Adding and Replacing Parts 183 6 Disconnect the power cabl es from memory riser cards 3 and 4. 7 Grasp the memory riser card 3 at each corner and lift memory riser cards 3 and attached card 4 from the DIMM_3 and DIMM_4 memory module connectors on the system board.
184 Adding and Replacing Parts NOTE: Align the memory module carefully to en sure that it is facing the correct direction; FBDs on memory riser cards 1 and 2 face a different direction than those on riser cards 3 and 4. 9 Align the notch on the bottom of the module with the crossbar in the connector .
Adding and Replacing Parts 185 11 Ensure that me mory riser car d 3 is above system-board connector DIMM_3 and memory riser card 4 is above system-board conn ector DIMM_4. Align the notch on the bottom of each ri ser car d with the crossbar in each system-board connector .
186 Adding and Replacing Parts 15 Insert the riser cards into the conne ct ors until both riser cards snap into position. NOTE: If a memory-riser power cable is not plugged in, the sy stem will not boot. 16 Connect the power cables back into memory riser cards 1 and 2.
Adding and Replacing Parts 187 19 Connect your computer and devices to electrical outlets, and turn them on. 20 P ress <F2> to enter system setup and check the values listed under Memory Info . The computer should have changed the value of Installed Memory to reflect the newly installed memory .
188 Adding and Replacing Parts 2 Remove the computer cover (see "R emoving the Computer Cover" on page 141). 3 Loose n the captive thumbscrews that secur e the memory shroud and lift it away from the computer . CAUTION: Fully-buffered memory module s may become very hot during normal operation.
Adding and Replacing Parts 189 5 Grasp the memory riser card 1 at each corner and lift memory riser card 1 and attached card 2 from the DIMM_1 and DIMM_2 memory module connectors on the system board. If a card is difficult to remove, gently ease it back and forth to remove it from the connector .
190 Adding and Replacing Parts 6 Disconnect the power cables from memory riser cards 3 and 4. 1 memory riser cards 1 and 2 2 memory riser cards 3 and 4 2 1.
Adding and Replacing Parts 191 7 Grasp the memory riser card 3 at each corner and lift memory riser card 3 and attached card 4 from the DIMM_3 and DIMM_4 memory module connectors on the system board. If a card is difficult to remove, gently ease it back and forth to remove it from the connector .
192 Adding and Replacing Parts 10 Ensure that memory riser card 3 is above system-board connector DIMM_3 and memory riser card 4 is above system-board connector DIMM_4. Align the notch on the bottom of each ri ser card with the crossbar in each system-board connector .
Adding and Replacing Parts 193 14 Insert the riser cards into the connecto rs until both riser cards snap into position. NOTE: If a memory-riser power cable is not plugged in, the sy stem will not boot. 15 Connect the power cables to memory riser cards 1 and 2.
194 Adding and Replacing Parts 18 Connect your computer an d devices to electrical outlets, and turn them on. Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide .
Adding and Replacing Parts 195 If you ar e installing or r eplacing a PCI, PCI Express, or PCI- X card, s ee "Installing an Expansion Card" on pa ge 195. If you are removing but not replacing a PCI, PCI Express, or PCI- X card, see "Removin g an Expansion Card" on page 202.
196 Adding and Replacing Parts 4 P ress down the tab on the top of the ca rd r e tainer at the appropriate card slot and pivot the card retainer back through the chass is wall.
Adding and Replacing Parts 197 5 If you are installing a new card, remove the filler bracket to create a card- slot opening. Then continue with step 7. NOTICE: Ensure that you release the securing tab to unseat the card. If the card is not removed correctly , the sy stem board may be damaged.
198 Adding and Replacing Parts See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer . CAUTION: Some network adapters automatically start the computer when th ey are connected to a network.
Adding and Replacing Parts 199 11 Before you rotate the card r etainer ba ck into place, ensure that: • The tops of all cards and filler br ackets are flush with the alignment bar . • The notch in the top of each card or filler bracket fits around the alignment guide.
200 Adding and Replacing Parts 12 Rotate the card r etainer until it snaps into place. NOTICE: Do not route card cables behind t he cards. Cables routed behind the cards could cause damage to the equipment. 13 Connect any cables that should be attached to the card.
Adding and Replacing Parts 201 15 Ensure that all connectors are properly cabled and firmly seated. NOTICE: T o connect a network cable, first plug the cable into the network device and then plug the cable into the computer .
202 Adding and Replacing Parts 18 If you installed a network adapter card and want to disable the integrated network adapter: a Enter system setup, select Integrated NIC , and then change the setting to Off . b Connect the network cable to the network adapter cards connectors.
Adding and Replacing Parts 203 3 P ress the tabs on either end of the card r etention device and lift to remove it from the computer . 4 P ress down the tab on the top of the ca rd retainer at the appropriate card slot and pivot the card r etainer back through the chas sis wall.
204 Adding and Replacing Parts NOTICE: Ensure that you release the securing tab to unseat the car d. If the card is not removed correctly , the sy stem board may be damaged. 5 Remove the card: a If necessary , disconnect any cables conne cted to the card.
Adding and Replacing Parts 205 • The tops of all cards and filler br ackets are flush with the alignment bar . • The notch in the top of each card or filler bracket fits around the alignment guide. NOTE: For extra security , remove the alignment guide (an upside-down screw) and screw it in right side up to secure a card.
206 Adding and Replacing Parts NOTICE: Do not route card cables behind t he cards. Cables routed behind the cards could cause damage to the equipment. 8 Connect any cables that should be attached to the card. See the documentation for the card fo r information about the card’s cable connections.
Adding and Replacing Parts 207 NOTICE: T o connect a network cable, first plug the cable into the network device and then plug the cable into the computer . 14 Replace the computer cover (see "Rep lacing the Computer Cover" on page 145), reconnect the computer and devices to electrical outlets, and then turn them on.
208 Adding and Replacing Parts a Enter system setup, select Integrated NIC , and then change the setting to On . b Connect the network cable to the network connector on the back panel of the computer .
Adding and Replacing Parts 209 3 P ress the tabs on either end of the card r etention device and lift to remove it from the computer . 4 Gently securing both graphics cards with one hand, remove the graphics card bridge (if present) with your other hand by pull ing it up and away from the computer .
210 Adding and Replacing Parts 5 Disconnect any cables connected to the car d. 6 P ress down the tab on the top of the ca rd r e tainer at the appropriate card slot and pivot the card retainer back through the chass is wall.
Adding and Replacing Parts 211 7 Remove the card: a If necessary , di sconnect any cables connected to the card. b If the card is full-length, press the release tab on the end of the alignment guides on the fan brack et.
212 Adding and Replacing Parts 8 If you are r eplacing the card, see "Ins talling PCI Express Graphics Car ds in a Dual Configuration" on page 215.
Adding and Replacing Parts 213 NOTICE: Do not route card cables behind the ca rds. Cables routed behind the cards could cause damage to the equipment. 10 Connect any cables that should be attached to the card. See the documentation for the card for information about the card’s cable connections.
214 Adding and Replacing Parts 12 P ress the card r etention device back into its original position; push it down until it clicks into place. 1 release tab 2 card retainer 1 2.
Adding and Replacing Parts 215 NOTICE: T o connect a network cable, first plug the cable into the network port or device and then plug the cable into the computer . 13 Replace the computer cover (see "Rep lacing the Computer Cover" on page 145), reconnect the computer and devices to electrical outlets, and then turn them on.
216 Adding and Replacing Parts One PCI card sl ot and two PCI Express x8 (wired as x4) card slots ar e not available for use if a graphics riser car d is installed fo r the dual-graphics configuration. Instead, an additional PCI Expr ess x16 slot is available for the second card in the dual-graphics conf ig uration.
Adding and Replacing Parts 217 3 P ress the tabs on either end of the card r etention device and lift to remove it from the computer . 4 P ress down the tab on the top of the ca rd retainer at the appropriate card slot and pivot the card r etainer back through the chas sis wall.
218 Adding and Replacing Parts 5 If you are r eplacing a card, see "Removing a PCI Express Graphics Car d from an SLI Configuration" on page 208.
Adding and Replacing Parts 219 NOTICE: Ensure that you release the securing t ab to seat the card. If the card is not installed correctly , you may damage the sy stem board. 9 Gently pull the securing tab (if pr esent) and place the card in the connector .
220 Adding and Replacing Parts NOTICE: Do not route card cables behind t he cards. Cables routed behind the cards could cause damage to the equipment. 11 Connect any cables that should be attached to the card. See the documentation for the card fo r information about the card’s cable connections.
Adding and Replacing Parts 221 13 P ress the card r etention device back into its original position; push it down until it clicks into place. 1 release tab 2 card retainer 1 2.
222 Adding and Replacing Parts NOTICE: An incorrectly attached graphics power cable may result in degraded graphics performance. 14 Connect the power cable to the power connector on the card. F or information about th e card cable connections, see the documentation that came with the card.
Adding and Replacing Parts 223 NOTICE: T o connect a network cable, first plug the cable into the network port or device and then plug the cable into the computer . 16 Replace the computer cover (see "Rep lacing the Computer Cover" on page 145), reconnect the computer and devices to electrical outlets, and then turn them on.
224 Adding and Replacing Parts CAUTION: Y our computer is heavy (it has an approximate minimum weight of 55 lbs) and can be difficult to maneuver . Seek assistance before attempting to lift, move, or tilt it; this c omputer requires a two-man lift. Alway s lift correctly to avoid injury; avoid bending over while lifting.
Adding and Replacing Parts 225 Replacing the Optional Grap hics Riser Card NOTE: T o upgrade to or downgrade from a dual -graphics configuration (with the graphics riser card), you will need additional parts that can be ordered from Dell. See "Contacting Dell" on page 287.
226 Adding and Replacing Parts • Up to four SA S (serial-attached SCSI) hard drives and one serial A T A (SA T A) hard drive, or up to five SA T A hard drives • Up to three optical drives (if no floppy drive, Media Card Reader , or hard drive is installed in a 5.
Adding and Replacing Parts 227 General Drive Installation Guidelines When you install a drive, you connec t two cables—a DC power cable from the power supply and a data cable—to the back of the drive. The other end of the data cable will connect to either an e xpansion card or to the system board.
228 Adding and Replacing Parts SA T A Data Cable Connectors 1 SA T A data cable 2 SA T A connector on sy stem board 3 SA T A drive SA T A data cable 1 2 3 4.
Adding and Replacing Parts 229 SAS Data Cable Connectors 1 power cable 2 SAS data cable 3 interposer 4 SAS drive 5 HDD connector 4 5 2 1 3.
230 Adding and Replacing Parts Controller Card Data Cable Connectors Hard Drive NOTICE: Do not attempt to install a SAS hard drive in a 5.25-inch drive bay . These drive bay s will only support a SA T A hard drive, an optical drive, a floppy drive, or a Media Card Reader .
Adding and Replacing Parts 231 2 F ollow the procedures in "B efore Y ou Begin" on page 139. CAUTION: Y our computer is heavy (it has an ap proximate minimum weight of 55 lbs) and can be difficult to maneuver . Seek assistance before a ttempting to lift, move, or tilt it; this computer requires a tw o-man lift.
232 Adding and Replacing Parts 1 power cable 2 data cable 3 HDD connector 3 1 2.
Adding and Replacing Parts 233 7 P ress the blue tabs on each side of the hard-drive bracket toward each other and slide the d rive up and out of the hard-drive bay .
234 Adding and Replacing Parts 8 Ensure that all connectors are pr operly cabled and firmly seated. 9 Replace the computer cover (see "Re placing the Computer Cover" on page 145). NOTICE: T o connect a network cable, first plug the cable into the network port or device and then plug it into the computer .
Adding and Replacing Parts 235 Installing a Hard Drive (Hard Drive Bay s 1-4) CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . CAUTION: T o guard against electrical shock, alway s unplug your computer from the electrical outlet before removing the cover .
236 Adding and Replacing Parts CAUTION: The computer stand should be installed at all times to ensure maximum sy stem stability. Failure to inst all the stand could result in the computer tipping over , potentially resulting in bodi ly injury or damage to the computer .
Adding and Replacing Parts 237 8 Connect the power cable to the drive. 9 Connect one end of the data cable to the hard drive. 10 If you are using a add-in storage controlle r card, the other end of the data cable is attached to the add-in storage controller car d.
238 Adding and Replacing Parts 11 Ensure that all connectors are pr operly cabled and firmly seated. 12 Replace the computer cover (see "Re placing the Computer Cover" on page 145). NOTICE: T o connect a network cable, first plug the cable into the network port or device and then plug it into the computer .
Adding and Replacing Parts 239 14 If the drive you just installed is the pr imary drive, inser t bootable disc into drive A. 15 T urn on the computer . 16 Enter system setup, and update the appropriate Drive option (see "System Setup" on page 75).
240 Adding and Replacing Parts 5 Disconnect the data cable from the back of the hard drive and from the connector on the system board. 1 data cable 2 power cable 3 data cable 4 SA T A connector on sy stem board 5 optional SA T A hard drive NOTE: The optional fifth SA T A hard drive can be installed in any of the 5.
Adding and Replacing Parts 241 6 Slide the sliding-plate lever to rele ase the shoulder scr ew and slide the hard-drive carrier out of the 5.25-inch drive bay . 7 P ress the blue tabs on each side of the hard-drive bracket toward each other and slide the drive up and out of the hard-drive carrier .
242 Adding and Replacing Parts 12 Replace the computer cover (see "Re placing the Computer Cover" on page 145). NOTICE: T o connect a network cable, first plug the cable into the network port or device and then plug it into the computer . 13 Connect the computer and devices to el ectrical outlets, and turn them on.
Adding and Replacing Parts 243 6 Place the SA T A har d drive in the hard-drive bracket and press the drive down until it snaps securely into place. 7 Slide the hard drive in the hard-drive brack et into the hard-drive carrier .
244 Adding and Replacing Parts 8 Slide the hard-drive carrier into the 5. 25-inch drive bay until it is securely seated. 9 Connect a power cable to the har d drive. 10 Connect the data cable to the back of the drive and to the connector on the system boar d.
Adding and Replacing Parts 245 11 Ensure that all connectors are properly cabled and firmly seated. 12 Reinstall the drive panel (see "Replacing the Drive P anel" on page 249). 13 Replace the computer cover (see "Rep lacing the Computer Cover" on page 145).
246 Adding and Replacing Parts 14 Connect the computer and devices to el ectrical outlets, and turn them on. See the documentation that came wi th the drive for instructions on installing any software requir ed for drive operation. 15 If the drive you just installed is the primary drive, insert bootable disc into drive A.
Adding and Replacing Parts 247 4 Pivot the drive panel outwar d and lift it from its side hinges. 5 Set the drive panel aside in a secure location. Removing a Drive-Panel In sert NOTICE: Drive-panel inserts may contain screws on the inside. Y ou can attach the screws to new drives that do not have any screws.
248 Adding and Replacing Parts 2 Pinch the drive-panel insert re le ase tabs and rotate the insert just enough to free the r elease tabs. 1 drive panel 2 drive-panel insert 3 drive-panel insert releas.
Adding and Replacing Parts 249 3 Slide the drive panel insert tab out from the tab slot 4 Set the drive-panel insert aside in a secure location. Replacing a Drive-Pa nel Insert 1 Slide the drive-panel insert tab into the drive-panel slot. 2 Pinch the drive-panel insert r el ease tabs together and rotate the drive- panel insert into place.
250 Adding and Replacing Parts CAUTION: Y our computer is heavy (it has an approximate minimum weight of 55 lbs) and can be difficult to maneuver . Seek assistance before attempting to lift, move, or tilt it; this c omputer requires a two-man lift. Alway s lift correctly to avoid injury; avoid bending over while lifting.
Adding and Replacing Parts 251 4 Replace the computer cover (see "Rep lacing the Computer Cover" on page 145). See the documentation that came with the drive for instructions on installing any software r equired for drive operation.
252 Adding and Replacing Parts 6 Slide the sliding-plate lever to the ri ght to release the shoulder scr ew and slide the drive carrier out of the drive bay .
Adding and Replacing Parts 253 7 P ress down the release lever on the si de of the drive carrier and pull the drive out. 8 If you are not installing another drive in the drive bay: a Reinstall the empty drive carrier by sliding it back into the drive bay until it clicks into place.
254 Adding and Replacing Parts 9 If you are installing another drive in the drive bay , see the appropriate installation instructions. 10 Reinstall the drive panel (see "Replaci ng the Drive P anel" on page 249). 11 Replace the computer cover (see "Re placing the Computer Cover" on page 145).
Adding and Replacing Parts 255 7 If an empty 3.5-inch drive carrier is installed in the drive bay , slide the floppy drive into the drive carrier until it clicks into place. Otherwise: a Slide the floppy drive into the 3.5-inch drive carrier until it clicks into place.
256 Adding and Replacing Parts 8 Attach the power and data ca bles to the floppy drive. 9 Connect the other end of the data ca ble to the system board connector labeled "DSKT ." T o locate the system board connector , see "System Board Components" on page 27.
Adding and Replacing Parts 257 10 Check all cable connecti ons and fold cables out of the way to avoid blocking airflow between the fan and cooling vents. 11 Reinstall the drive panel (see "Replacing the Drive P anel" on page 249). 12 Replace the computer cover (see "Rep lacing the Computer Cover" on page 145).
258 Adding and Replacing Parts 13 Connect your computer an d devices to their electrical outlets, and turn them on. See the documentation that came wi th the drive for instructions on installing any software requir ed for drive operation.
Adding and Replacing Parts 259 5 Disconnect the other end of the interface cable from the system board connector labeled "USB." T o locate system board connectors, see "System Board Components" on page 27.
260 Adding and Replacing Parts 7 P ress down the release lever on the side of the drive carrier and pull the Media Card Reader out. 8 If you are not installing another drive in the drive bay : a Reinstall the empty drive carrier by sliding it back into the drive bay until it clicks into place.
Adding and Replacing Parts 261 b Install a drive panel insert (see "Replacin g a Drive-P anel Insert" on page 249). 9 If you are installing another drive in the drive bay , see the appropriate installation instructions. 10 Reinstall the drive panel (see "Replacing the Drive P anel" on page 249).
262 Adding and Replacing Parts 7 If an empty 3.5-inch drive carrier is installed in the drive bay , slide the Media Card Reader into the drive carrier until it clicks into place. Other wise: a Slide the Media Card Reader into the 3.5-inch drive carrier until it clicks in to place.
Adding and Replacing Parts 263 8 Attach the interface cable to the Media Card Reader . 9 Connect the other end of the interface cable to the system board connector labeled "USB." T o locate the system boa rd connector , see "System Board Components" on page 27.
264 Adding and Replacing Parts 10 Check all cable connections and fold cables out of the way to avoid blocking airflow between the fan and cooling vents. 11 Reinstall the drive panel (see "Replaci ng the Drive P anel" on page 249). 12 Replace the computer cover (see "Re placing the Computer Cover" on page 145).
Adding and Replacing Parts 265 See the documentation that came with the drive for instructions on installing any software r equired for drive operation. 14 Enter system setup and select the appropriate USB for FlexBay option (see "System Setup" on page 75).
266 Adding and Replacing Parts 6 Slide the sliding-plate lever to the ri ght to release the shoulder scr ew and slide the drive out to remove it from the drive bay .
Adding and Replacing Parts 267 7 If you are not installing another dri ve in the optical drive bay , install a drive panel insert (see "Replacing a Dr ive-P anel Insert" on page 249). 8 If you are installing another drive in the optical drive bay , see the appropriate installation instructions in this section.
268 Adding and Replacing Parts Installing an Optical Drive 1 F ollow the procedures in "B efor e Y ou Begin" on page 139. CAUTION: Y our computer is heavy (it has an approximate minimum weight of 55 lbs) and can be difficult to maneuver . Seek assistance before attempting to lift, move, or tilt it; this c omputer requires a two-man lift.
Adding and Replacing Parts 269 8 Gently slide the drive into pla ce until you hear a click or feel the drive securely installed. 9 Attach the power and data cables to the optical drive. NOTICE: Do not attach a SA T A optical drive to an HDD connector on the sy stem board or it will not function.
270 Adding and Replacing Parts 11 Check all cable connections and fold cables out of the way to avoid blocking airflow between the fan and cooling vents. 12 Reinstall the drive panel (see "Replaci ng the Drive P anel" on page 249). 13 Replace the computer cover (see "Re placing the Computer Cover" on page 145).
Adding and Replacing Parts 271 NOTICE: T o connect a network cable, first plug the cable in to the network port or device and then plug it in to the computer .
272 Adding and Replacing Parts 2 Remove the computer cover (see "Removing the Computer Cover" on page 141). 3 Remove the memory shroud by loosen ing its two thumbscrews and lifting it from the computer . 4 Lift to r emove the memory risers, if installed.
Adding and Replacing Parts 273 6 If you do not have memory risers installed, lift to remove the memory fan from the fan support stru cture. 7 Remove the fan support structure or memory-riser support structure: a Remove the four screws that attach it to the system board.
274 Adding and Replacing Parts 8 Disconnect the speaker cable from the system board. 9 Disconnect the front fan and t he card fan from the system board. 10 Unscrew the two screws that hold the processor and card fan case in place and lift it away from the computer .
Adding and Replacing Parts 275 11 Remove any components that restrict access to the system boar d. 12 Disconnect all cables from the system board. 13 Before you remove the existing syst em boar d assembly , visually compare the replacement system boar d to the existing system boar d to ensure that you have the correct part.
276 Adding and Replacing Parts 1 sy stem board assemb ly 2 back of computer 1 2.
Adding and Replacing Parts 277 15 Slide the system board assembly toward the front of the computer chassis to re lease the tabs on the computer chassis from the slots on the system board pan. 16 Lift the system board asse mbly from the computer . 17 Place the system board assembly th at you just removed ne x t to the replacement system boar d.
278 Adding and Replacing Parts a Remove the memory modules or th e memory module riser cards and install them on the replacement bo ard. See " Memory" on page 172 for more information. CAUTION: The processor package and heat-sink assembly can get hot.
Adding and Replacing Parts 279.
280 Adding and Replacing Parts.
Getting Help 281 13 Getting Help Obtaining Assistance CAUTION: If you need to remove the comput er cover , first disconnect the computer power and modem cables from all electrical outlets.
282 Getting Help NOTE: Some of the following services are not alway s available in all locations outside the continental U.S. Call your l ocal Dell representative for information on availability . T echnical Support an d Customer Service Dell's support service is available to answer your questions about Dell™ hardwar e.
Getting Help 283 • Dell Marketing and Sales e-mail addresses apmarketing@dell.com (Asian/P acific countrie s only) sales_canada@dell.com (Canada only) • Anonymous fil e transfer protocol (FTP) ftp.dell.com Log in as user: anonymous , and use your e-mail ad dress as your password.
284 Getting Help Returning Items for W arranty Repair or Credit P repare all items being returned, whether for repair or cr edit, a s follows: 1 Call Dell to obtain a Return Material Authorization Number , and write it clearly and prominently on the outside of the box.
Getting Help 285 CAUTION: Before working inside your computer , follow the safety instructions in your Product Information Guide ..
286 Getting Help Diagnostics Checklist Name: Date: Address: Phone number: Service T ag (bar code on the back or bottom of the computer): Express Service Code: Return Material A uthorization Number (if.
Getting Help 287 Contacting Dell F or customers in the United Stat es , call 800.WWW .DELL (800 .999.3355). NOTE: If you do not have an active Inte rnet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
288 Getting Help.
Appendix 289 14 Appendix FCC Notice (U.S. Only) FCC Class B This equipment generates, uses, and can radiate radio frequency energy and, if not instal led and used in accordan ce with the manufactur er ’s instruction manual, may cause interfer ence with radio and television reception.
290 Appendix The following information is provided on the device or devices covered in this document in compliance with the FCC r egulations: • Product name: Dell™ P recision™ T7400 • Model number : DCDO • Company name: Dell Inc.
Glossary 291 Glossary T erms in this Glossary ar e provided for informational purposes only and may or may not describe features includ ed with your particular computer . A AC — alternating curr ent — The form of electr icity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
292 Glossary understand what effect these settings have on the computer , do not change them. Also ref erre d t o as system setup . bit — The smalle st unit of data interpreted by your compu ter .
Glossary 293 CD-RW — CD re writable — A rewritable version of a CD. Data can be written to a CD-RW disc, and then erased and written over (r ewritten). CD-RW drive — A drive that can read CDs and write to CD-RW (re writable CDs) and CD-R (recor dable CDs) discs.
294 Glossary connects to a memory module on the system boar d. DIN connector — A round, six-pin connect or that conforms to DIN (Deutsche Industrie-Norm) standards; it is typically used to connect PS/2 ke yboard or mouse cable connectors. disk striping — A technique for spreading data over multiple disk drives.
Glossary 295 computer and a digital video display . E ECC — error checking and correction — A ty pe of memory that includes special circuitry for testing the ac curacy of data as it passes in and out of memory . ECP — extended capabilities port — A pa rallel connector design that provides improved bidirectional data transmission.
296 Glossary FBD — fully-buffered DIMM — A DIMM with DDR2 DRAM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDRA M chips and the system.
Glossary 297 heat sink — A metal plate on some proce ssors that helps dissipate heat. hibernate mode — A power management mode that saves everything in memory to a reserved space on the hard drive and t hen turns off the computer .
298 Glossary assigned an IRQ. Although two devices can shar e the same IRQ assignment, you cannot operate both devices simultaneou sly . ISP — Internet service provider — A company that allows you to access its host server to connect directly to the Internet, send and r eceive e-mail, and access websites.
Glossary 299 equals 1024 KB. When used to refer to har d drive storage, the term is often rounded to 1,000,000 bytes. MB/sec — megabytes per second — One millio n bytes per second.
300 Glossary N network adapter — A chip that provides netw ork capabilities. A computer may include a network adapter on its system board, or it may contain a PC Card with an adapter on it. A network adapter is also referred to as a NIC (network interface controller).
Glossary 301 PCMCIA — P ersonal Computer Memory Card International Association — The organ ization that establishes standar ds for PC Cards. PIO — programmed input/output — A method of transferring data between two devices through the processor as part of the data path.
302 Glossary • It is located on a n etwork in a directory and the system administrator h as assigned rights only to specific individuals. refresh rate — T he frequency , measured in Hz, at w hich your screen's horizontal li nes are r echarged (sometimes also referred to as its vertical fr equency ).
Glossary 303 digital device or digital camera to your computer . Service T ag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.
304 Glossary SXGA — super -extended graphics array — A video standard for video cards and controllers that supports r esolutions up to 1280 x 1024. SXGA+ — super -extended graphics array plus — A video standard for video car ds and controllers that supports r esolutions up to 1400 x 1050.
Glossary 305 down your computer . USB — universal serial bus — A hardware interface for a low-speed device such as a USB-compatible keyboar d, mouse, joystick , scanner , set of speakers, printer , broadband devices (DSL and cable modems), imaging devices, or storage devices.
306 Glossary V — volt — The measurement of electric potential or electromotive force. One V appears across a resistance of 1 ohm when a curr ent of 1 ampere flows through that resistance. W W — watt — The measu rement of electrical power . One W is 1 ampere of curr ent flowing at 1 v olt.
Glossary 307 Zip drive — A high-capacity floppy drive develo ped by Iomega Corporation that uses 3.5-inch removable disks called Zip disks. Zi p disks are slightly lar ger than regular floppy disks, about twice as thick, and hold up to 100 MB of data.
An important point after buying a device Dell YT583 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Dell YT583 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Dell YT583 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Dell YT583 you will learn all the available features of the product, as well as information on its operation. The information that you get Dell YT583 will certainly help you make a decision on the purchase.
If you already are a holder of Dell YT583, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Dell YT583.
However, one of the most important roles played by the user manual is to help in solving problems with Dell YT583. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Dell YT583 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
