Instruction/ maintenance manual of the product PP31L Dell
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www .dell.com | support.dell.com Dell™ Studio 1735 Quick Reference Guide Model PP31L.
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential damage to ha rdware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury , or death.
Contents 3 Contents Finding Information . . . . . . . . . . . . . . . . . . . . 7 1 About Y our Computer . . . . . . . . . . . . . . . . 9 Front and Right View . . . . . . . . . . . . . . . . . . . 9 Back and Left View . . . . . . . . . . . . . . . . .
4 Contents Lockups and Software Problems . . . . . . . . . . . . 46 The computer does not start . . . . . . . . . . . . 46 The computer stops responding . . . . . . . . . . 46 A program stops responding or crashes repeatedly . . . . . . . . . . . . . .
Contents 5 A Appendix . . . . . . . . . . . . . . . . . . . . . . . . . 59 FCC Notice (U.S. Only) . . . . . . . . . . . . . . . . . . 59 FCC Class B . . . . . . . . . . . . . . . . . . . . . 59 Macrovision Product Notice . . . . . . . . . . . . . . 60 Index .
6 Contents.
Finding Information 7 Finding Information NOTE: Some features may be optional and may not ship with your computer . Some features may not be available in certain countries.
8 Finding Information Dell T echnology Guide Available in W indows Help and Support ( Start → Help and Support ) and at Dell Support W ebsite - support.dell.com • About your operating system • Using and maintaining peripherals • Understanding technologies such as Internet, E-mail, and so on.
About Y our Computer 9 About Y our Computer Front and Right V iew 3 4 2 20 17 10 9 7 21 14 18 19 1 11 12 13 15 16 5 6 8.
10 About Y our Computer CAMERA INDICATOR ( OPTIONAL ) — Indicates that the camera is turned on. Based on configuration selections you made while or dering, your computer may not include a camera. CAMERA ( OPTIONAL ) — Built-in camera for video cap ture, conferencing, and chat.
About Y our Computer 11 NUM LOCK LIGHT — T urns on when the numeric keypad (Num Lock) function is enabled. DEVICE STATUS LIGHTS The lights located above the keyboar d indicate the following: POWER BUTTON — Pr ess the power button to turn on the computer or to exit a power management mode.
12 About Y our Computer BATTERY STATUS LIGHT — T urns on steadily or blinks to indicate battery charge status. If the computer is connected to an electr ical outlet, the light operates as follows: – Solid white: The battery is char ging. – Off: The battery is adequately charged.
About Y our Computer 13 USB CONNECTOR OPTICAL DRIVE — F or more information about the optical drive, see Dell T echnology Guide . NOTE: The optical drive supports standard circular 12 cm discs. Irregularly shaped discs or discs are not supported. AUDIO CONNECTORS — FINGERPRINT READER ( OPTIONAL ) — Helps to keep your Dell™ computer secure.
14 About Y our Computer – Properties - T o configure DigitalP ersona P ersonal Settings and product behavior . F or more information, see DigitalP ersona Online Help → Using DigitalP ersona P ersonal F eatures → General Settings. – Check for Updates - T o deliver and install s oftware updates and also for updating options.
About Y our Computer 15 Back and Left V iew 1 battery 2 air vent 3 Wi-Fi Catcher™ Network Locator 4 security cable slot 5 Wireless On/Off switch 6 VGA connector 7 HDMI connector 8 US B connectors (2.
16 About Y our Computer BATTERY — When a battery is installed, you can use the computer without connecting the computer to an electrical outlet. NOTE: Connecting the computer to an electrical outlet thr ough the AC adapter will present the brightest picture as well as charge the battery .
About Y our Computer 17 VGA CONNECTOR HDMI CONNECTOR — HDMI (High-Definition Multimedia Interface) connector carries an uncompressed all di gital signal to produce hi -definition video and audio .
18 About Y our Computer NETWORK CONNECTOR (RJ-45) NOTICE: The network connector is slightly larger than the modem connector . T o avoid damaging the computer , do not plug a telephone line into the network connector . IEEE 1394 CONNECTOR — Connects devices supporti ng IEEE 1394 high-speed transfer rates, such as some digital video cameras.
About Y our Computer 19 Bottom V iew BATTERY — When a battery is installed, you can use the computer without connecting the computer to an electrical outlet. BATTERY RELEASE LATCH — Releases the battery . BATTERY CHARGE / HEALTH GAUGE BUTTON — Press this button to get information on the battery charge and battery health.
20 About Y our Computer BATTERY CHARGE / HEALTH GAUGE — Provides information on the battery charge and battery health. P ress once to determine the battery char ge. Each of the 4 lights r epresents approximately 20% of the total battery charge . If no lights appear , then there is no charge in the battery .
About Y our Computer 21 T o replace the battery , slide the battery into the bay until it clicks into place. Removing and Replacing the Base Cover CAUTION: Before working inside your computer , follow the safety instructions in the safety information that sh ipped with your computer .
22 About Y our Computer T o remove the base cover : 1 Ensure that the computer is turned off. 2 Remove the battery (see "Removing and Replacing the Battery" on page 20). 3 Loosen the captive screws on the base cover and lift the cover off the computer as shown above.
About Y our Computer 23 F o r instructions on re moval and replacement of parts, see the Service Manual at support.dell.com . CAUTION: Do not touch the Processor Th ermal-Cooling Assembly or any other part inside the base cover befor e referring to th e instructions in the Service Manual .
24 About Y our Computer.
Specifications 25 Specifications NOTE: Offerings may vary by region. Fo r more information regarding the configuration of yo ur computer , click Start , click Help and Support , and then select the option to view information about your computer .
26 Specifications ExpressCard NOTE: The ExpressCard slot is designed only for ExpressCards. It does NOT support PC Cards. NOTE: PCMCIA may not be availa ble in some regions. ExpressCar d controller Intel ICH8M ExpressCar d connector one ExpressCar d slot (54 mm) Cards supported Expr essCard/34 (34 mm) ExpressCar d/54 (54 mm) 1.
Specifications 27 Ports and Connectors Audio microphone-in connector , two stereo headphones/speakers connector IEEE 1394a 4-pin mini, non-powered connector Consumer IR sensor compatible with Philips .
28 Specifications UMA: Vid eo ty pe integrated on system board Video controller Mobile Intel GMA X3100 Video memory up to 358 MB of shared memory LCD interface Low V oltage Differential Signaling (L VDS) TV support HDMI 1.
Specifications 29 Native resolutions: WXGA+ T rueLife 1440 x 3 (RGB) x 900 at 262 K colors WLED WXGA+ T rueLife 1440 x 3 (RGB) x 900 at 262 K colors CCFL WUXGA T rueLife 1920 x 3 (RGB) x 1200 at 262 K.
30 Specifications Keyboard Number of keys 101 (U.S. and Canada); 102(Europe); 105(Japan); 104 (Brazil) Layout QWER TY/AZER TY/Kanji T ouch Pad X/Y position resolution (graphics table mode) 240 cpi Size: Wi d t h 71.7-mm (2.8-in) sensor -active area Height 34.
Specifications 31 Operating time Battery operatin g time varies depending on operating conditions and can be significantly reduced under certain power -intensive conditions.
32 Specifications Connector types: DC connector 3 pin, 7.4 mm plug AC connector 2 pin - C7 (Japan only) 3 pin - C5 Phy sical Height 30 mm~43 mm (1.1 8 inches~1.69 inches) W idth 392 mm (15.43 inches) Depth 288.15 mm (11.34 inches) W eight (with 6-cell battery): 3.
Specifications 33 Altitude (maximum): Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.2 to 10,668 m (–50 to 35,000 ft) Airborne contaminant level G2 or lower as defined by ISA-S71.
34 Specifications.
T roubleshooting 35 T roubleshooting Dell T echnical Update Service The Dell T echnical Update service provid es proactive e-mail notification of software and har dware updates for your computer . This service is free and can be customized for content, format , and frequency of notifications.
36 T roubleshooting Starting PSA Diagnostics From Y our Computer NOTE: If your computer does not display a screen image, co ntact Dell (see "Contacting Dell" on page 58). NOTE: T roubleshooting using Dell 32 Bit Diagnostics through the Utility Partition, referenced in this section, may or ma y not be available in your computer .
T roubleshooting 37 Starting the Dell 32 Bit Diagnostics From the Drivers and Utilities Media NOTE: Depending on which Dell computer you have purchased there may not be an additional extended Dell 32 Bi t Diagnostics available on the Drivers and Utilities media referenced in this section.
38 T roubleshooting Dell Diagnostics Main Menu After the Dell Diagno stics loads and the Main Menu screen appears, click the button for the option you want. NOTE: It is recommended that you select Test System to run a complete test on your computer . After you have selected the Test System option from the main menu, the following menu appears.
T roubleshooting 39 The following tabs provide additional information for tests run from the Custom T est or Symptom T ree option: Dell Support Center The Dell Support Center helps you find the service, support and system-specific information you need.
40 T roubleshooting F or more information on Dell Support Center , see the Dell T echnology Guide. It is available in W indows Help and Support ( Start → Help and Support ) and at Dell Support W ebsite.
T roubleshooting 41 3 Click P roperties → To o l s → Check Now . NOTE: The User Account Control window may appear . If you are an administrator on the computer , click Continue ; otherwise, contact your administrator to continue the desired action.
42 T roubleshooting E XTENDED MEMORY SIZE HAS CHANGED — The amount of memory recor ded in NVR A M does not match the memory in stalled in the computer .
T roubleshooting 43 H ARD - DISK DRIVE READ FAILURE — The hard drive may be defective. Shut down the computer , remove the hard d rive, and boot the computer from a CD. Then, shut down the computer , rein stall the hard drive, and r estart the computer .
44 T roubleshooting M EMORY ALLOCATION ERROR — The software you ar e attempting to run is conflicting with the operating system, another program, or a utility . Shut down the computer , wait 30 seconds, and then restart it. T ry to run the program again.
T roubleshooting 45 A REQUIRED .DLL FILE WAS NOT FOUND — The program that you are trying to open is missing an essential file. Re move and then reinstall the program. 1 Click Start → Control P anel . 2 Under P rograms , click Uninstall a P rogram .
46 T roubleshooting U NEXPECTED INTERRUPT IN PROTECTED MODE — The keyboar d controller may be malfunctioning, or a memory module ma y be loose. R un the System Memory tests and the Keyboar d Controller test in the Dell Diagnostics (see "Pr e-Boot Self Assessment (PSA) Diagnostics and De ll 32 Bit Diagnostics" on page 35).
T roubleshooting 47 A program is designed for an earlier Microsoft ® Windows ® operating sy stem R UN THE P ROGRAM C OMPATIBILITY W IZARD — P rogram compatibility is a mode in W indows that lets you run prog rams written for earlier versions of W indows.
48 T roubleshooting Power Problems F ill out the "Diagnostics Checklist" on page 57 as you complete these checks. CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide .
T roubleshooting 49 E LIMINATE POSSIBLE INTERFERENCE — T urn off nearby fans, fluorescent lights, halogen lamps, or other appliances. A DJUST THE POWER PROPERTIES — See Dell T echnology Guide for power management settings.
50 T roubleshooting • Microsoft W indows Vista System Restor e r eturns your computer to an earlier operating state without affecting data fi les. Use System Restore as the first solution for restoring your operating system and pr eserving data files.
T roubleshooting 51 Restoring the Computer to an Earlier Operating State If problems occur after you install a de vice driver , use Device Driver Rollback to resolve the problem.
52 T roubleshooting 1 Click Start → Help and Support . 2 Ty p e System Restore in the search field and press <Enter>. 3 Click Undo my last restoration , and then click Next .
Getting Help 53 Getting Help Obtaining Assistance CAUTION: If you need to remove the comp uter cover , first disconnect the computer power and modem c ables from all electrical outlets.
54 Getting Help T echnical Support and Customer Service Dell's support service is available to answer your questions about Dell™ hardwar e. Our support staff uses computer-based diagnostics to provide fast, accurate answers.
Getting Help 55 • Dell Marketing and Sales e-mail addr esses apmarketing@dell.com (Asian/P acific countries only) sales_canada@dell.com (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com Log in as user: anonymous , and use your e-mail address as your passwor d.
56 Getting Help Returning Items for W arranty Repair or Credit P repare all items being r eturned, whether for repair or credit, as follows: 1 Call Dell to obtain a Return Materi al Authorization Number , and write it clearly and prominently on the outside of the box.
Getting Help 57 Diagnostics Checklist Name: Date: Address: Phone number: Service T ag (bar code on the back or bottom of the computer): Express Servi ce Code: Return Material Authorization Number ( if.
58 Getting Help Contacting Dell F or customers in the United States , call 800- WWW -DE LL (800-999-3355). NOTE: If you do not have an active Internet connection, yo u can find contact information on your purchase invoice, packing slip , bill, Contacting Dell techsheet, or Dell product catalog.
Appendix 59 Appendix FCC Notice (U.S. Only) FCC Class B This equipment generates, uses, and ca n radiate radio frequency ener gy and, if not installed and used in accorda nce with the manufacturer’s instruction manual, may cause interference with ra dio and television r eception.
60 Appendix The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: Macrovision Product Notice This product incorporates copyright prot ection technology that is protected by method claims of certain U.
Index 61 Index B Back and Left View , 15 base cover description, 2 0 battery removing, 2 0 Bluetooth wireless technology card device status light, 1 1 C Check Disk, 40 computer crashes, 4 6 - 4 7 rest.
62 Index H hard drive problems, 4 0 hardwar e Dell Diagnostics, 3 5 Ha rd wa re T r o ub le s ho o te r , 4 9 I IEEE 1394 connector description, 1 8 M media control buttons d e s c r i p t i o n , 10,.
Index 63 S security cable slot description, 1 6 software problems, 4 7 software and har dware incompatibilities, 49 specifications, 25 System Restore, 49-51 T touch pad buttons description, 1 4 troubl.
64 Index.
An important point after buying a device Dell PP31L (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Dell PP31L yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Dell PP31L - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Dell PP31L you will learn all the available features of the product, as well as information on its operation. The information that you get Dell PP31L will certainly help you make a decision on the purchase.
If you already are a holder of Dell PP31L, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Dell PP31L.
However, one of the most important roles played by the user manual is to help in solving problems with Dell PP31L. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Dell PP31L along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
