Instruction/ maintenance manual of the product PP11S Dell
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www .dell.com | support.dell.com Dell™ XPS™ M1210 Owner’ s Manual Model PP11S.
Notes, Notices, and Cautions NOTE: A NOTE indicates important i nformation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential da mage to hardware or loss of da ta and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for propert y damage, personal injury , or death.
Contents 3 Contents Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 1 About Y our Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Determining Y our Co mputer’ s Configuration . . . . . . . . . .
4 Contents 3 Using the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Adjusting Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Switching the Video Image . . . . . . . . . . . . . . . . . . . . . . .
Contents 5 6 Using the Optional Camera . . . . . . . . . . . . . . . . . . . . . . . 45 Accessing the Camera’ s Help File . . . . . . . . . . . . . . . . . . . . . . . . 45 Manually Adjusting the Camera Settings . . . . . . . . . . . . . . . . . . .
6 Contents 8U s i n g C a r d s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 ExpressCards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 ExpressCard Blanks . . . . . . . . . . . . . . . . . . . . . . .
Contents 7 Computer T racking Software . . . . . . . . . . . . . . . . . . . . . . . . . . 84 If Y our Computer Is Lost or Stolen . . . . . . . . . . . . . . . . . . . . . . . . 84 11 T roubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . .
8 Contents Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Wireless Local Area Network (WLAN) . . . . . . . . . . . . . . . . . . . 99 Mobile Broadband (Wirele ss Wide Area Network) . . . . . . . . . . . 100 Power Problems .
Contents 9 Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Returning a Hard Drive to Dell . . . . . . . . . . . . . . . . . . . . . . 119 Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10 Contents Cleaning Y our Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Computer , Keyboa rd, and Display . . . . . . . . . . . . . . . . . . . . 173 T ouch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Floppy Drive .
Finding Information 11 Finding Information NOTE: Some features or media may be optional and may not sh ip with your computer . So me features or media may not be available in certain countries. NOTE: Additional information may ship with your computer .
12 Finding Information • How to set up my computer Setup Diagram • Service T a g and Express Service Code • Microsoft W indows License Label Service T ag and Microsoft ® Windows ® License These labels are located on the bottom of your computer .
Finding Information 13 • Solutions — T roubleshooting hints and tips; articles from technicians; online courses; and frequently ask ed questions • Community — Online disc ussion with other Del.
14 Finding Information • Information on network activit y , the P ower Management W izard, hotkeys, and other items controlled by Dell QuickSet Dell QuickSet Help To v i e w Dell QuickSet Help , right-click the icon in the Microsoft ® W indows ® taskbar .
About Y our Computer 15 About Y our Computer Determining Y our Computer’ s Configuration Based on selections that you made when purchasing your computer , your computer has one of several different video controller configuration s.
16 About Y our Computer Front V iew CAMERA — F or more information about the camera, se e "Using the Optional Camera" on page 45. DISPLAY — F or more information about your display , see "Using the Display" on page 33.
About Y our Computer 17 SPEAKERS (2) — T o adjust the volume of the integrated speakers, pr ess the media control buttons. DEVICE STATUS LIGHTS If the computer is connected to an electric al outlet, the ligh t operates as follows: • Solid green: The battery is char ging.
18 About Y our Computer MEDIA CONTROL BUTTONS — Control CD, DVD, and Media Player playback. T urns on when wireless networking is enabled. T o enable or disable wireless networking, use the wir eless switch. F or information on using the wireless switch, see "Dell™ W i-F i Catcher™ Network L ocator" on page 82.
About Y our Computer 19 MICROPHONE / LINE - IN CONNECTOR — Attach a microphone or o ther sound input device to the connector . F or information about how to use the headphone connectors and the microphone/line-in conne ctor for 5.1 surround sound mode, see "Connecting Y our Computer to a TV or Audio Device" on page 56 .
20 About Y our Computer Left Side V iew MODEM CONNECTOR (RJ-11) NOTICE: The network connector is slightly la rger than the modem connector . T o help prevent damage to the computer , do not plug a telephone line into the network connector .
About Y our Computer 21 W I -F I C ATCHER ™ LIGHT — The light operates as follows: • Flashing gr een: Searching for networks • Solid gr een: Strong network found • Solid yellow : W eak network found • Flashing amber : No signal found or error • Off: No signal found E XPRESS C ARD SLOT — Supports one ExpressCar d.
22 About Y our Computer VIDEO CONNECTOR Back V iew NETWORK CONNECTOR (RJ-45) BATTERY — When a battery is installed, you can use the computer without connecting the computer to an electrical outlet. F or more information abo ut the battery , see "Using a Battery" on page 39.
About Y our Computer 23 CAUTION: The AC adapter works with elec trical outlets worldwide. Howeve r , power connectors and power strips vary among countries. Usin g an incompatible cable or improperly co nnecting the cable to the power strip or electrical outlet may caus e fire or equipment damage.
24 About Y our Computer CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Rest ricting the airflow can damage the computer or cause a fire.
Setting Up Y our Computer 25 Setting Up Y our Computer Connecting to the Internet NOTE: ISPs and ISP offering s vary by country . T o connect to the Internet, you need a modem or network connection and an Internet service provider (ISP).
26 Setting Up Y our Computer 4 In the next window , click the appropriate option: • If you do not have an ISP and want to select one, click Choose from a list of Internet service providers (ISP s) . • If you have already obtained setup information from your ISP but you did not r eceive a setup CD, click Set up my connection manually .
Setting Up Y our Computer 27 Running the Files and Settings T ransfer Wizard With the Operating Sy stem CD NOTE: This procedure requires the Operating Sy stem CD.
28 Setting Up Y our Computer Running the Files and Settings T ransfer Wizard Without the Operating Sy stem CD T o run the F iles and Settings T ransfer W izard without the optional Operating System CD, you must create a wizar d disk that lets you create a backup of your data files.
Setting Up Y our Computer 29 T ransfer Data to the New Computer 1 On the Now go to your old computer screen on the new computer , click Next . 2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next .
30 Setting Up Y our Computer Connecting a USB Printer NOTE: Y ou can connect USB devices wh ile the computer is turned on. 1 Complete the operating system setup if you have not already done so . 2 Attach the USB printer cable to the USB connectors on the computer and the printer .
Setting Up Y our Computer 31 Surge Protectors Surge protectors and power strips eq uipped with sur ge protection help prevent damage to your computer from voltage spikes that can oc cur during electrical storms or after power interruptions. Some sur ge protector manufacturers include warranty coverage for certain types of damage.
32 Setting Up Y our Computer.
Using the Display 33 Using the Display Adjusting Brightness When a Dell™ computer is running on battery po wer , you can conserve power by setting the brightness to the lowest comforta ble setting by pressing <Fn> an d the up- or down-arrow k ey on the keyboar d.
34 Using the Display If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest supported values. 1 Click the Start button and click Control P anel . 2 Under Pick a category , click Appearance and Themes .
Using the Keyboard and T o uch Pad 35 Using the Keyboard and T ouch Pad Numeric Keypad The numeric keypad functions lik e the numeric keypad on an ext ernal k eyboard. Each k ey on the keypad has multiple functions. The k eypad numbers and symbols are marked in blue on the right of the keypad k eys.
36 Using the Keyboard and T ouch Pad Key Combinations Sy stem Functions Display Functions Power Management Microsoft ® Windows ® Logo Key Functions <Ctrl><Shift><Esc> Opens the T ask Manager window .
Using the Keyboard and T o uch Pad 37 QuickSet Key Combinations If QuickSet is installed, you can use other shortcut keys for functions such as the Battery Meter or activating power management modes. F or more inf ormation about QuickSet k ey combinations, right- click the icon in the taskbar , and click Help .
38 Using the Keyboard and T ouch Pad The touch pad has silk screening on the right side an d at the bottom to indicate vertical and horizontal scrolling capability . Scrolling is enabl ed by default. T o disable this fe ature, modify the mouse properties through the Control P anel.
Using a Battery 39 Using a Battery Battery Performance NOTE: For information about the Dell warr anty for your com puter , see the Product Information Guide or separate paper warranty document that shipped with your computer .
40 Using a Battery CAUTION: Do not dispose of batterie s with household waste. When your ba ttery no longer ho lds a charge, call your local waste disposal or environm ental agency for advice on disposing of a lithium-ion battery . See "Battery Disposal" in the Product Information Guide .
Using a Battery 41 Check the Battery Health NOTE: Y ou can check battery health in on e of two way s: by using the charge gauge on the battery as described below or by using the Battery Meter in Dell QuickSet. For informa tion about QuickSet, right-click the icon in the taskbar , and click Help .
42 Using a Battery T o enter standby mode: • Click Start → Shut Down → Stand by . or • Depending on how you set the power management options on the Advanced tab (see "Configuring P ower Management Settings" on page 43) in the P ower Options P roperties window , use one of the following methods: – Pr ess the power button.
Using a Battery 43 Configuring Power Management Settings Y ou can use the QuickSet P ower Management W iza rd or W indows P ower Options Properties to configure the power management settings on your computer . • T o access the QuickSet P ower Management W izard, do uble-click the icon in the taskbar .
44 Using a Battery.
Using the Optional Camera 45 Using the Optional Camera If you order ed a camera when you bought your compu ter , the camera is integrated in the computer display . The camera and its integrated directional microphone allows you to take photos and videos and to communicate visually and verbally with other computer us ers.
46 Using the Optional Camera Manually Adjusting the Camera Settings If you do not want the camera to use automatic se ttings, you can manually adjust the camera settings.
Using the Optional Camera 47 The QuickCapture window appears and the blue camera light turns on. Y ou can now dir ect the camera to point at the object or person that you want to record. The QuickCapture window on the screen shows you the camera target view .
48 Using the Optional Camera.
Using Multimedia 49 Using Multimedia Playing a CD or DVD NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer when you are playing CDs or DVDs.
50 Using Multimedia 3 Place the disc, label side up, in the center of the tray and snap the disc onto the spindle. NOTE: If you use a CD/DVD drive that shipped with another computer , you may need to in stall the drivers and software necessary to play CDs or DVDs or write data .
Using Multimedia 51 Adjusting the Picture If an error message notifies you that the current r esolution and color depth are using too much memory and preventing D VD playback, adjust the display properties. 1 Click the Start button and click Control P anel .
52 Using Multimedia NOTE: Most commercial DVDs have copy right protection and cannot be copi ed using Roxio Creator Plus. 1 Click Start → All P rograms → Roxio → Creator P rojects → RecordNow Copy .
Using Multimedia 53 DVD-Writable Drives Helpful T ips • Use Microsoft ® W indows ® Explorer to drag and drop files to a CD-R or CD-R W only after you start Roxio Creator Plus and open a Cr eator project. • Use CD-Rs to burn music CDs that you want to play in regular ster eos.
54 Using Multimedia Using Dell Media Experience and Dell MediaDirect™ Based on configuration settings and selections you made when ordering your com puter , your computer provides support for: • D.
Using Multimedia 55 Dell MediaDirect and Dell Media Experience Help The Dell media application program on your compu ter provides help information. When you launch either program, click the desktop icon for additional help.
56 Using Multimedia Connecting Y our Computer to a TV or Audio Device NOTE: Video and audio cables for connecti ng your computer to a TV or other audio device are not included with your computer . Cables and component video adapters are av ailable for purchase from Dell.
Using Multimedia 57 It is recommended that you connect video and audio cables to y our computer in one of the following combinations. NOTE: See the diagrams at the b eginning of each subsection to help you determine which method of connection you should use.
58 Using Multimedia 1 T urn off the computer and the TV and/or audio device that you want to connect. NOTE: Y ou can connect an S-video cable directly to the S-video TV-out con nector on the com puter (without the component video adapter) if your TV or audio devic e supports S-video but n ot S/PDIF digital audio.
Using Multimedia 59 1 T urn off the computer and the TV and/or th e audio device that you want to connect. 2 Connect the composite video adapter to the S- video TV -out connector on your computer . 3 Plug one end of the S-video cable into the S-vide o output connector on the composite video adapter .
60 Using Multimedia 8 See "Enabling the Display Settings for a TV in Microsoft ® W indows ® XP" on page 68 to ensure that the computer recognizes and works properly with the TV . Composite Video and Standard Audio 1 T urn off the computer and the TV and/or audio device that you want to connect.
Using Multimedia 61 4 Plug the other end of the composite video cable in to the composite video-input connector on the TV . 5 Plug the single-connector end of the audio cabl e into the headphone connector on the computer .
62 Using Multimedia 1 T urn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV -out connector on the computer . 3 Plug one end of the composite vide o cable into the composite video-input connector on the composite video adapter .
Using Multimedia 63 6 Plug the other end of the digital audio cable into the S/PDIF input connector on your TV or other audio device. 7 T urn on the TV , turn on any audio device that yo u connected (if applicable), and then turn on the computer .
64 Using Multimedia 1 T urn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video ad apter to the S-video TV -out connector on your computer . 3 Plug all three ends of the component video cable into the component video- output connectors on the component video adapter .
Using Multimedia 65 Component Video and S/PDIF Digital Audio 1 S-video TV -out connector 2 component video adapter 1 component video adapter 2 component video cable 3 standard audio cable 1 2 1 2 3.
66 Using Multimedia 1 T urn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video ad apter to the S-video TV -out connector on the computer . 3 Plug all three ends of the component video cable into the component video- output connectors on the component video adapter .
Using Multimedia 67 Enabling S/PDIF Digital Audio If your computer has a D VD drive, you ca n enable digital audio for D VD playback. 1 Click Start , point to All P rograms , and click Po w e r D V D to launch the Cyberlink P owerDVD application. 2 Insert a D VD into the DVD drive.
68 Using Multimedia 7 Click the arrows beside the Audio listening mode setting to scroll through the options, and select the CL Headphone option. 8 Click the arrows beside the Dynamic range compression option to select the most suitable option. 9 Click the Back button once, and then click the Back button again to return to the main menu scr een.
Using Multimedia 69 2 Connect the speaker’s green cable connector to the left headphone connector . 3 Connect the speaker’s yellow cable conne ctor to the right headphone connector .
70 Using Multimedia 1 green cable connector 2 yellow cable connector 2 1.
Using Cards 71 Using Cards ExpressCards ExpressCar ds leverage PC Card technology to provide a fast and convenient way to add memory , wired and wir eless network communic ations (including wireless wide area network [WW AN] communications), multimedia, and security features to your computer .
72 Using Cards 2 Slide the card into the slot until the car d is completely seated in its connector . If you encounter too much resistance, do not force the car d. Check the card orientation and try again. The computer recognizes the Expr essCard and automati cally loads the appropriate device driver .
Using Cards 73 Media Memory Cards The 5-in-1 media memory card r eader provides a fast and convenient way to view and share digital photos, music, and videos stor ed on a media memory car d.
74 Using Cards T o install a media memory card: 1 Hold the card with the top side of the car d facing up. 2 Slide the card into the slot until the car d is completely seated in its connector . If you encounter too much resistance, do not force the car d.
Using Networks 75 Using Networks Phy sically Connecting to a Network or Broadband Modem Before you connect your computer to a network , the computer must have a network adapter installed and a network cable connected to it. T o connect a network cable: 1 Connect the network cable to the network adapte r connector on the back of your computer .
76 Using Networks Network Setup Wizard The Microsoft ® W indows ® XP operating system provides a Networ k Setup W izard to guide you through the process of sharing files, printers, or an Inte rnet connection between comput ers in a home or small office.
Using Networks 77 Start Button and Connect T o Opt ion 1 Click Start → Connect T o → Show all connections . If Wireless Network Connection does not appear under LAN or High-Speed Internet , you may not have a wireless network car d. If Wireless Network Connection appears, you have a wireless network car d.
78 Using Networks 9 Connect the other end of the network cable into the Internet network (RJ-45) connector on the unpowered wir eless router . 10 Ensure that no network or USB cables, other th an the network cable connecting the modem and the wireless router , are connected to the broadband modem.
Using Networks 79 Determining the Wireless Network Device Manager Depending on the software installed on your compute r , different wireless configuration utilities may manage your network devices: .
80 Using Networks Monitoring the Status of the Wireless Network Card Through Dell™ QuickSet The wireless activity indicator(s) provide you with an easy way to monitor the status of your computer’ s wireless devices. The indicator(s) display whether your computer’s integrated wireless devices are enabled or disabled.
Using Networks 81 Checking Y our Dell Mobile Broadband Card Depending on what you selected when you purchased your computer , the computer has a variety of configurations.
82 Using Networks Enabling/Disabling the Dell Mobile Broadband Card NOTE: If you are unable to conn ect to a Mobile Broadband network, ensure that you have all the components for establishing a Mobile.
Securing Y our Computer 83 Securing Y our Computer Security Cable Lock NOTE: Y our computer does not ship with a security cable lock. A security cable lock is a commercially available anti theft device. T o use the lock, attach it to the security cable slot on your Dell™ computer .
84 Securing Y our Computer • Do not share your passwor d with other people. • Ensure that people ar e not watching you when you type your password. NOTICE: Passwords provide a high level of security for data in your computer or hard dr ive. However , they are not foolproof.
T roubleshooting 85 T roubleshooting Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide .
86 T roubleshooting The computer runs the P re-boot System Assessment, a series of initial tests of your system board, keyboar d, hard drive, and display . • During the assessment, answer any questions that appear . • If a failure is detected, the computer stops and beeps.
T roubleshooting 87 2 If a problem is encountered during a test, a message a ppears with an error code and a description of the problem. W rite down the error code and problem description and follow the instructions on the screen. If you cannot resolve the error condition, co ntact Dell.
88 T roubleshooting 4 When the tests are completed, if you ar e running the Dell Diagnostics from the Drivers and Utilities CD , remove the CD. 5 When the tests are completed, close the test scr een to return to the Main Menu screen. T o exit the Dell Diagnostics and restart the computer , close the Main Menu screen.
T roubleshooting 89 Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . E NSURE THAT M ICROSOFT ® W INDOWS ® RECOGNIZES THE DRIVE — Click the Start button and click My Computer .
90 T roubleshooting If you hear an unfamiliar scraping or grinding sound • Ensure that the sound is not caused by the program that is running. • Ensure that the disk or disc is inserted properly . Hard drive problems A LLOW THE COMPUTER TO COOL BEFORE TURNING IT ON — A hot hard drive may pr event the operating system from starting.
T roubleshooting 91 • If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector , or line splitter , then bypass them and co nnect the modem dir ectly to the telephone wall jack. If you are using a line that is 3 m (10 ft) or mor e in length, try a shorter one.
92 T roubleshooting C ACHE DISABLED DUE TO FAILURE — The primary cache internal to the mi croprocessor has failed. Contact Dell. See "Contacting Dell" on page 141. CD DRIVE CONTROLLER FAILURE — The CD drive does not r espond to commands from the computer .
T roubleshooting 93 H ARD - DISK DRIVE READ FAILURE — The hard drive may be defective. Shut down the computer , remove the hard drive (see "Hard Drive" on page 116), and boot the computer from a CD. Then shut down the computer , reinstall the hard drive, and r estart the computer .
94 T roubleshooting M EMORY WRITE / READ FAILURE AT ADDRESS , READ VALUE EXPECTING VALUE — A memory module may be faulty or improperly seated. Reinstall the memory modu les and, if necessary , re place them (see "Memory" on page 119). N O BOOT DEVICE AVAILABLE — The computer cannot find the hard driv e.
T roubleshooting 95 T IME - OF - DAY NOT SET - PLEASE RUN THE SY STEM SETUP PROGRAM — The time or date stored in the system setup program does not match the syst em clock. Correct the settings for the Date and Tim e options. See "Using the System Setup P rogram" on page 171 .
96 T roubleshooting Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTE: Use the integrated keyboard when ru nning the Dell Di agnostics or the system setup program .
T roubleshooting 97 Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide .
98 T roubleshooting Dell MediaDirect™ problems C HECK THE D ELL M EDIA D IRECT HELP FILE FOR INFORMATION — Click the question ma rk icon at the bottom of the Dell MediaDirect scr een to access Help.
T roubleshooting 99 R UN THE D ELL D IAGNOSTICS — If all tests run successfully , the error condition is related to a software problem. See "Dell Diagnostics" on page 85. Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide .
100 T roubleshooting Mobile Broadband (Wireless Wide Area Network) NOTE: The Dell Mobile Broadband Card Utility user’ s guide and the Mobi le Broadband Expre ssCard user’ s guide are available through the Windows Help and Support Center . T o acces s the Help and Su pport Center , see "Windows Help and Support Center" on page 13.
T roubleshooting 101 If the battery status light flashes green and orange, the battery is too hot to char ge. Shut down the computer , disconnect the computer from the electr ical outlet, and then let the battery and computer cool to room temperature.
102 T roubleshooting V ERIFY THAT THE PRINTER IS RECOGNIZED BY W INDOWS — 1 Click the Start button, click Control P anel , and then click P rinters and Other Hardware . 2 Click V i ew installed printers or fax printers . If the printer is listed, ri ght-click the printer icon.
T roubleshooting 103 No sound from integrated speakers A DJUST THE W INDOWS VOLUME CONTROL — Double-click the speaker icon in the lower -right corner of your screen. Ensur e that the volume is turned up and th at the sound is not muted. Adjust the volume, bass, or treble controls to eliminate distortion.
104 T roubleshooting T O VERIFY THAT THE PROBLEM IS WITH THE MOUSE , CHECK THE TOUCH PAD — 1 Shut down the computer . 2 Disconnect the mouse. 3 T urn on the computer . 4 At the W indows desktop, use the touch pad to move the curs or around, select an icon, and open it.
T roubleshooting 105 A DJUST THE W INDOWS DISPLAY SETTINGS — 1 Click the Start button and then click Control P anel . 2 Click Appearance and Themes . 3 Click the area you want to change or click the Display icon. 4 T ry different settings for Color quality and Screen resolution .
106 T roubleshooting 3 Click System . 4 In the System P roperties window , click the Hardware tab. 5 Click Device Manager . 6 Scroll down the list to see if any device has an ex clamation point (a yellow circle with a [ !] ) on the device icon.
T roubleshooting 107 time that you run the CD, it might pr ompt you to install setup files. Click OK , and follow the instructions on the screen to continue. 3 F rom the Language drop-down menu in the toolbar , select your preferr ed language for the driver or utility (if available).
108 T roubleshooting 9 When the name of the approp riate driver appears, click Next . 10 Click Fi n i s h and restart your computer . Resolving Software and Hardware Incompatibilities If a device is e.
T roubleshooting 109 NOTE: The procedures in this document we re written for the Windows default view , so they may not apply if you set your Dell™ computer to the Windows Classic view . Creating a Restore Point 1 Click the Start button and click Help and Support .
110 T roubleshooting Enabling Sy stem Restore If you reinstall W indows XP with less than 200 MB of free hard-disk space available, System Restor e is automatically disabled. T o see if System Restore is enabled: 1 Click the Start button and click Control Pa n e l .
T roubleshooting 111 6 When prompted, click Ye s . The computer restarts. Because the computer is r estored to its original operating state, the scr eens that appear , such as the End User License Agreement, ar e the same ones that appe ared the first time the computer was turned on.
112 T roubleshooting Using the Operating Sy stem CD Before Y ou Begin If you are considering r einstalling the W indows XP operating system to correct a problem with a newly installed driver , first try using W indows XP Devi ce Driver Rollback (see page 106).
Adding and Replacing Parts 113 Adding and Replacing Parts Before Y ou Begin This section provides procedures for r emoving and installing the comp onents in your computer .
114 Adding and Replacing Parts Before W orking Inside Y our Computer Use the following safety guidelines to help protec t your computer from potential damage and to help ensure your own personal safety . CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide .
Adding and Replacing Parts 115 NOTE: T o replace the battery, foll ow the removal procedure in reverse orde r . When you are replacing the battery, ensure that you properly insert the two battery tabs i nto the corresponding slots in the base of the computer .
116 Adding and Replacing Parts 4 Slide the drive out of the bay . Hard Drive CAUTION: If you remove the hard drive from the computer when the drive is hot, do not touch the metal housing of the hard drive. CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide .
Adding and Replacing Parts 117 T o replace the har d drive in the hard drive bay : 1 F ollow the procedures in "Before Y ou Begin" on page 113. 2 T urn the computer upside-down and remove the four har d drive screws. NOTICE: When the hard drive is not in the computer , store it in protective antistatic packaging.
118 Adding and Replacing Parts 4 Remove the hard drive from the har d drive car rier by carefully bending the carrier plastics. 5 Remove the new drive from its packaging. Save the original packaging for storing or shipping the hard drive. 6 Place the new drive in the hard drive carrier fr om which you r emoved the original hard drive.
Adding and Replacing Parts 119 Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit. Memory CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide .
120 Adding and Replacing Parts NOTICE: T o prevent damage to the memory module connector , do not use tools to spread the memory-module securing clips.
Adding and Replacing Parts 121 4 Ground yourself and install the new memory module: a Align the notch in the module edge connect or with the tab in the connector slot. b Slide the module firmly into the slot at a 45-d egree angle, and rotate the module down until it clicks into place.
122 Adding and Replacing Parts NOTICE: T o help prevent damage to the sy stem board, you must remove the battery from the battery bay before you begin working inside the computer . 1 F ollow the procedures in "Before Y ou Begin" on page 113.
Adding and Replacing Parts 123 NOTICE: T o help prevent damage to the sy stem board, you must remove the battery from the battery bay before you begin working inside the computer . 1 F ollow the procedures in "Before Y ou Begin" on page 113.
124 Adding and Replacing Parts WLAN Card CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTICE: T o help prevent damage to the sy stem board, you must remove the main battery from the battery bay before you begin working inside the computer .
Adding and Replacing Parts 125 5 If a WLAN card is not alr eady installed, go to step 6. If you are r eplacing a WLAN card, remove the existing car d: a Disconnect the two antenna cables from the WLAN card. b Release the WLAN card by pushing the metal securi ng tabs towar d the back of the computer until the card pops up slightly .
126 Adding and Replacing Parts NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, c heck the connectors on the card and on the sy stem board, and re align the card.
Adding and Replacing Parts 127 NOTICE: T o avoid damage to the WLAN card, never place cables under the card. NOTE: Y our WLAN card may have two or three connecto rs, depending on the ty pe of card you ordered. NOTE: If your computer has a gray cable, con nect it to the connector with the gray tr iangle, if one is available on your card.
128 Adding and Replacing Parts Mobile Broadband Card CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTICE: T o help prevent damage to the sy stem board, you must remove the main battery from the battery bay before you begin working inside the computer .
Adding and Replacing Parts 129 5 If a Mobile Broadband card is not alr eady installe d, go to step 6. If you are replacing a Mobile Broadband card, r emove the existing card: a Disconnect the two antenna cables from the Mobile Broadband card.
130 Adding and Replacing Parts b Release the Mobile Broadband card by pushing the metal securing tabs towar d the front of the computer until the card pops up slightly .
Adding and Replacing Parts 131 NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, c heck the connectors on the card and on the sy stem board, and re align the card.
132 Adding and Replacing Parts 6 Install the replacement Mobile Broadband car d: a Insert the Mobile Broadband card connector into the system boar d connector at a 45-degree angle, and then press the other end of the Mobile Broa dband car d down into the securing tabs until the card clicks into place.
Adding and Replacing Parts 133 NOTICE: T o avoid damage to the Mobi le Broadband card, never place cables under the card. b Connect the two antenna cables to the Mobile Broadband card (black cable to the connector labeled "A UX" and the white cable to the connector labeled "MAIN").
134 Adding and Replacing Parts Subscriber Identity Module (SIM) Card CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide .
Adding and Replacing Parts 135 If you order ed a card with Bluetooth wireless technolo gy with your computer , it is already installed. NOTICE: T o help prevent damage to the sy stem board, you must remove the main battery from the battery bay before you begin working inside the computer .
136 Adding and Replacing Parts.
Dell™ QuickSet 137 Dell™ QuickSet NOTE: This feature may not be av ailable on your computer . Dell™ QuickSet provides you with ea sy access to configure or view the following types of settings: .
138 Dell™ QuickSet.
T raveling With Y our Computer 139 T raveling With Y our Computer Identifying Y our Computer • Attach a name tag or business card to the computer . • W rite down your Service T a g and store it in.
140 T raveling With Y our Computer T ravel T ips NOTICE: Do not move the computer while using the optical driv e to prevent loss of data. NOTICE: Do not check the co mputer as baggage. • Consider disabling wireless activity on your comput er to maximize battery op erating time.
Contacting Dell 141 Contacting Dell T o contact Dell electronically , you can access the following websites: • www .dell.com • support.dell.com (support) F or specific web addresses for your country , find t he appropriate country section in the table below .
142 Contacting Dell Argentina (Buenos Aires) International Access Code: 00 Country Code: 54 City Code: 11 We b s i t e : www .dell.com.ar E-mail: la-techsupport@dell.com E-mail for desktop and portable computers: la-techsupport@dell.com E-mail for servers and EMC ® storage products: la_enterprise@dell.
Contacting Dell 143 Barbados W e bsite: www .dell.com/bb E-mail: la-techsupport@dell.com General Support 1-800-534-3142 Belgium (Brussels) International Access Code: 00 Country Code: 32 City Code: 2 W e bsite: support.
144 Contacting Dell Canada (North Y ork, Ontario) International Access Code: 011 Online Order Status: www .dell.ca/ostatus W ebsite: support.ca.dell.com AutoT ech (automated Hardwar e and W arranty Support) toll-free: 1-800-247-9362 Customer Service (Home/Home Office) toll-free: 1-800-847-4096 Customer Service (small/med.
Contacting Dell 145 China (Xiamen) Country Code: 86 City Code: 592 T echnical Support website: support.dell.com.cn T echnical Support E-mail: support.dell.
146 Contacting Dell Costa Rica We b s i t e : www .dell.com/cr E-mail: la-techsupport@dell.com General Support 0800-012-0231 Czech Republic (P rague) International Access Code: 00 Country Code: 420 We b s i t e : support.euro .dell.com E-mail: czech_dell@dell.
Contacting Dell 147 El Salvador W e bsite: www .dell.com/ec E-mail: la-techsupport@dell.com General Support 800-6132 F inland (Helsinki) International Access Code: 990 Country Code: 358 City Code: 9 W e bsite: support.euro .dell.com E-mail: fi_support@dell.
148 Contacting Dell Germany (F rankfurt) International Access Code: 00 Country Code: 49 City Code: 69 We b s i t e : support.euro .dell.com E-mail: tech_support_central_europe@dell.
Contacting Dell 149 Hong Kong International Access Code: 001 Country Code: 852 W e bsite: support.ap.dell.com T echnical Support E-mail: support.dell.com.
150 Contacting Dell Ireland (Cherrywood) International Access Code: 00 Country Code: 353 City Code: 1 We b s i t e : support.euro .dell.com E-mail: dell_direct_support@dell.
Contacting Dell 151 Jamaica E-mail: la-techsupport@dell.com General Support (dial from within Jamaica only) 1-800-440-9205 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 W e bsite: support.
152 Contacting Dell Korea (Seoul) International Access Code: 001 Country Code: 82 City Code: 2 E-mail: krsupport@dell.com Support toll-free: 080-200-3800 T echnical Support (XPS) toll-free: 080-999-02.
Contacting Dell 153 Malaysia (P enang) International Access Code: 00 Country Code: 60 City Code: 4 W e bsite: support.ap.dell.com T echnical Support (XPS) toll-free: 1800 885 784 T echnical Support (D.
154 Contacting Dell Netherlands (Amsterdam) International Access Code: 00 Country Code: 31 City Code: 20 We b s i t e : support.euro .dell.com T echnical Support for XPS 020 674 45 94 T echnical Suppo.
Contacting Dell 155 P oland (W arsaw) International Access Code: 011 Country Code: 48 City Code: 22 W e bsite: support.euro .dell.com E-mail: pl_support_tech@dell.
156 Contacting Dell Singapore (Singapore) International Access Code: 005 Country Code: 65 NOTE: The phone numbers in this section should be called from within Singapore or Malay sia only.
Contacting Dell 157 Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 W e bsite: support.euro .dell.com Home and Small Business T echnical Support 902 100 130 Customer Care 9.
158 Contacting Dell Ta i w a n International Access Code: 002 Country Code: 886 We b s i t e : support.ap.dell.com E-mail: support.dell.com.cn/email T echnical Support (XPS) toll-free: 0080 186 3085 T.
Contacting Dell 159 U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 W e bsite: support.euro .dell.com E-mail: dell_direct_support@dell.
160 Contacting Dell U.S.A. (Austin, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-fre.
Contacting Dell 161 U.S. V irgin Islands E-mail: la-techsupport@dell.com General Support toll-free: 1-877-702-4360 V enezuela W e bsite: www .dell.com/ve E-mail: la-techsupport@dell.
162 Contacting Dell.
Specifications 163 Specifications Processor P rocessor type Intel ® Cor e™ Duo, Intel Celeron ® M, or Intel P entium ® M processors L1 cache 32 KB L2 cache 1 MB, 2 MB External bus frequency (fron.
164 Specifications 5-in-1 Media Memo ry Card Reader 5-in-1 media memory card controller Ricoh R5C832 5-in-1 media memory card connector 5-in-1 combo card connector Cards supported MS MS P ro SD/SDIO MMC xD 5-in-1 media memory card connector size 36.8 x 29.
Specifications 165 Communications Modem: Ty p e v .92 56K MDC Controller softmodem Interface Intel High-Definition Audio Network adapter 10/100 Ethernet LAN on system boar d W ireless internal PCI-e M.
166 Specifications Audio Audio type two-channel high-definition audio codec Audio controller Sigmatel ST AC9220 Codec Stereo conversion 24-bit (analog-to-digital and digital-to- analog) Interfaces: In.
Specifications 167 Keyboard Number of keys 87 (U.S. and Canada); 88 (Europe); 91 (Japan) Layout QWER TY/AZER TY/Kanji T ouch Pad X/Y position resolution (graphics table mode) 240 cpi Size: Wi d t h 73.0-mm (2.9-inch) sensor -active area Height 42.9-mm (1.
168 Specifications T emperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 60°C (–40° to 140°F) Coin-cell battery CR-2032 AC Adapter Input voltage 90–264 V AC Input current (maximum) 1.5 A Input frequency 47–63 Hz Output current 4.
Specifications 169 Phy sical Height 31.4 mm (1.2 inches) W idth 299 mm (11.96 inches) Depth 220.98 mm (8.7 inches) W eight (with 6-cell battery and optical drive) 1.
170 Specifications.
Appendix 171 Appendix Using the Sy stem Setup Program NOTE: Y our operating sy stem may automat ically configure most of the options available in the sy stem setup program, thus overriding options that you set throug h the sy stem setup program.
172 Appendix The window at the bottom tells you how to control the system setu p program with key functions. Use these keys to select a category , modify its settings, or exit the system setup program. Commonly Used Options Certain options requir e that you reboot the computer for new settings to take effect.
Appendix 173 3 T urn on the computer . When the DELL logo appears, press <F2> immediately . If you wait too lon g and the W indows logo appears, continue to wait until you see the W indows desktop.
174 Appendix Floppy Drive NOTICE: Do not attempt to clean drive head s with a swab. Y ou might accide ntally misalign the heads which prevents the drive from operating. Clean your floppy drive using a commercially availab le cleaning kit. These kits contain pretr eated floppies to remove contaminants that accumulate during normal operation.
Appendix 175 Dell provides limited technical support for t he computer and any "Dell-installed" software and peripherals 1 . Support for third-party softwar e and peripherals is provided by .
176 Appendix These limits are designed to provide r easonable pr otection against harmful int erference in a residential installation. However , there is no guarantee that int erference will not occur in a particular installation.
Glossary 177 Glossary T erms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer . A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
178 Glossary bus — A communication pathway between the components in your computer . bus speed — The speed, given in MHz, that indicates how fast a bus can transfer information. byte — The basic data unit used by your computer . A byte is usually equal to 8 bits.
Glossary 179 disk striping generally allow the user to select the data unit size or stripe width . DMA — direct memory access — A channel that allows certain types of data transf er between RAM and a device to bypass the processor . docking device — See APR .
180 Glossary Express Service Code — A numeric code located on a sticker on your Dell™ comp uter . Use the Express Service Code when contacting Dell for assistance.
Glossary 181 Hz — hertz — A unit of freq uency measur ement that equals 1 cycle per second. Computers and electronic devices ar e often measured i n kilohertz (kHz), megahertz (MHz), gigahertz (GHz), or terahertz (THz).
182 Glossary MB — megabyte — A measurement of data storage that equals 1,048,576 bytes. 1 MB equals 1024 KB. When used to refer to har d drive storage, the term is often rounded to 1,000,000 bytes. MB/sec — megabytes per second — One million bytes per second.
Glossary 183 partition — A physical storage area on a har d drive that is assigned to one or more log ical storage ar eas known as logical drives. Each partition can contain multiple logical drives. PC Card — A removable I/O car d adhering to the PCMCIA standard.
184 Glossary RFI — radio fr equency interfer ence — Interference that is generated at typical radio frequencies, in the range of 10 kHz to 100,000 MHz. Radio frequencies ar e at the lower end of the electromagne tic frequency spectrum and are mor e likely to have interference than the higher frequency radiations, such as infrar ed and light.
Glossary 185 Network connections cannot be protected by surge protectors. Always disconnect the network cable from the network connector during electrical storms. SVGA — super -video graphics array — A video standard for video cards and controllers.
186 Glossary faster than system memory . The amount of video memory installed primarily influences the number of colors that a program can display . video mode — A mode that describes how text and graphics are displayed on a monitor .
Index 187 Index Numbers 5.1 surround sound mode, 68 5-in-1 media memory car d reader , 73, 134 A audio device connecting, 5 6 enabling, 6 7 audio . See sound B battery charge gauge, 4 0 charging, 4 3 .
188 Index 188 Index Dell Diagnostics about, 8 5 starting from the Drivers and Utilities CD, 8 6 starting from your hard drive, 8 5 Dell MediaDirect about, 5 4 problems, 9 8 Dell QuickSet, 14, 137 devi.
Index 189 K key b oa rd description, 1 9 numeric keypad, 3 5 problems, 9 6 r e m o v i n g , 122 shortcuts, 3 6 keyboar d status lights, 17 key p ad numeric, 3 5 L labels Microsoft W indows, 1 2 Servi.
190 Index 190 Index printer (continued) p r o b l e m s , 101 setting up, 2 9 USB, 3 0 problems blue screen, 9 7 CD drive, 8 9 CD-R W drive, 8 9 computer crashes, 9 7 computer does not start up, 9 7 c.
Index 191 T technical specifications, 163 technical support p o l i c y , 175 telephone numbers, 141 touch pad buttons, 1 9 customizing, 3 8 description, 1 9 p r o b l e m s , 103 tracking softwar e p.
192 Index 192 Index.
An important point after buying a device Dell PP11S (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Dell PP11S yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Dell PP11S - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Dell PP11S you will learn all the available features of the product, as well as information on its operation. The information that you get Dell PP11S will certainly help you make a decision on the purchase.
If you already are a holder of Dell PP11S, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Dell PP11S.
However, one of the most important roles played by the user manual is to help in solving problems with Dell PP11S. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Dell PP11S along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
