Instruction/ maintenance manual of the product NX200 Dell
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Dell PowerV ault NX200 Sy stems Hardware Owner’ s Manual book.book Page 1 Monday, August 9, 2010 3:07 PM.
Notes, Cautions, and W arnings NOTE: A NOTE indicates important information that helps you make better use of your computer . CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WAR N IN G: A WARNING indicates a potential for property damage, personal injury , or death.
Contents 3 Contents 1 About Y our Sy stem . . . . . . . . . . . . . . . . . . 11 Accessing Sy stem Features During Startup . . . . . . . 11 Front-Panel Features and Indicators . . . . . . . . . . 12 LCD Panel Features . . . . . . . . . . . . . . . . .
4 Contents Diagnostics Messages . . . . . . . . . . . . . . . . . . 50 Alert Messages . . . . . . . . . . . . . . . . . . . . . 50 Other Information Y ou May Need . . . . . . . . . . . . 50 2 Using the Sy stem Setup Program and UEFI Boot Manager . . .
Contents 5 UEFI Boot Settings Screen . . . . . . . . . . . . . 65 Sy stem Utiliti es Screen . . . . . . . . . . . . . . . 65 Sy stem and Setup Password Features . . . . . . . . . 65 Using the Sy stem Password . . . . . . . . . . . . 66 Using the Setup Password .
6 Contents Expansion Card Stabilizer . . . . . . . . . . . . . . . . 81 Removing the Expansion Card Stabilizer . . . . . . 81 Installing the Expansion Card Stabilize r . . . . . . 81 Cooling Shroud . . . . . . . . . . . . . . . . . . . . . . 82 Removing the Cooling Shroud .
Contents 7 Expansion Cards . . . . . . . . . . . . . . . . . . . . . 103 Expansion Card Installation Guidelines . . . . . . 103 Installing an Expansion Card . . . . . . . . . . . . 104 Removing an Expansion Card . . . . . . . . . . . 107 iDRAC6 Express Card (Optional) .
8 Contents 4 T roubleshooting Y our Sy stem . . . . . . . . 129 Safety First—For Y ou and Y our Sy stem . . . . . . . . 129 T roubleshooting Sy stem Startup Failure . . . . . . . . 129 T roubleshooting External Connections . . . . . . . . 130 T roubleshooting the Video Subsy stem .
Contents 9 5 Running the Sy stem Diagnostics . . . . . . 147 Using Online Diagnostics . . . . . . . . . . . . . . . . 147 Embedded Sy stem Diagnostics Features . . . . . . . . 147 When to Use the Embedded Sy stem Diagnostics . . . . 14 8 Running the Embedded Sy stem Diagnostics .
10 Contents book.book Page 10 Mond ay, August 9, 2010 3: 07 PM.
About Y our Sy stem 11 1 About Y our Sy stem Accessing Sy stem Features During Startup The following keystr okes pro vide access to system features during startup. Key stroke Description <F2> Enters the System Setup program. See "Using the System Setup P rogram and UEFI Boot Manager" on page 51.
12 About Y our Sy stem Front-Panel Features and Indicators Figure 1-1. Front Panel Features and Indicators Item Indicator , Button, or Connector Icon Description 1 Optical drive (optional) Optional internal SA T A DVD-RO M or D VD+/-R W NOTE: DVD devices are data only .
About Y o ur Sy s tem 13 6P o w e r - o n i n d i c a t o r , power button The power -on indicator lights when the system power is on. The power button controls the DC power supply output to the system.
14 About Y our Sy stem LCD Panel Features The system's LCD panel provi des system information and sta tus and error messages to signify when the system i s operating correctly or when the system needs attention. See "LCD Status Me ssages" on pag e 23 for info rmation about specific st atus codes.
About Y o ur Sy s tem 15 Home Screen The Home screen displays user -config urable information about the system . This screen is displayed during normal system operation when there are no status messages or errors present.
16 About Y our Sy stem Setup Menu NOTE: When you select an option in the Setup menu, you must confirm the option before proceeding to the next action. Option Description BMC or iDRA C NOTE: If an iDRAC6 Express card is installed on the sy stem, the BMC option is replaced by DRAC.
About Y o ur Sy s tem 17 Vie w M e nu Option Descript ion BMC IP or DRAC IP NOTE: If an iDRAC6 Express card is installed on the sy stem, the BMC IP option is replaced by DRAC IP . Displays the IPv4 or IPv6 addresses for the iDR AC6. Addresses include DNS ( Pr i m a r y and Secondary ), Gateway , IP , and Subnet (IPv6 does not have Subnet).
18 About Y our Sy stem Hard-Drive Indicator Patterns 1 hard-drive activity indicator (green) 2 hard-drive status indicator (green and amber) Drive-Status Indicator Pa ttern (RAID Only) Condition Blink.
About Y o ur Sy s tem 19 Back-Panel Features and Indicators Figure 1-3. Back-Panel Features and Indicators Blinks amber four times per second Drive failed Blinks green slowly Drive rebuilding Steady green Drive online Blinks green three seconds, amber thr ee seconds, and off six seconds.
20 About Y our Sy stem Item Indicator , Button, or Connector Icon Description 1 P ower supply P ower supply — 375 W 2U S B c o n n e c t o r s ( 4 ) C o n n e c t s USB devices to the system . The ports ar e USB 2.0-compliant. 3 Ethernet connectors (2) Integrated 10/100/1000 NI C connectors.
About Y o ur Sy s tem 21 Guidelines for Connecting External Devices • T urn off power to the system and external devices before attaching a new external device. T urn on any external devices before turning on the system (unless the documentation for th e device specifies otherwise).
22 About Y our Sy stem Power Supply Indicator Codes A power supply has an LED indicator that shows whether power is pr esent or whether a power fault has occurred. • Not lit — AC power is not connected. It also indicates that the system is in standby mode.
About Y o ur Sy s tem 23 LCD Status Messages The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). F or in formation on the SEL and configuring system management settings, se e the systems management software documentation.
24 About Y our Sy stem NOTE: The following LCD status messages ar e displayed in the Simple format. T able 1-1. LCD Status Messages Code T ext Causes Corrective Actions E1000 Failsafe voltage error. Contact support. Check th e system ev ent log for criti cal fail ure events.
About Y o ur Sy s tem 25 E1229 CPU # VCORE Regulator failure. Reseat CPU. Specified processor VCORE voltage r egulator has failed. Reseat the processor . See "T roubleshooting the P rocessor" on page 144. If the problem persists, see "Getting Help" on page 157.
26 About Y our Sy stem E1410 System Fatal Error detected. A fatal system error has been detected. Check LCD for additional scrolling messages. Remove AC power to the system for 10 seconds and r estart the system. If the problem persists, see "Getting Help" on page 157.
About Y o ur Sy s tem 27 E1420 CPU Bus parity error. Power cycle AC. The system BIOS has reported a processor bus parity error . Remove AC powe r to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 157.
28 About Y our Sy stem E1620 Power Supply # (### W) AC power error. Check PSU cables. Specified power supply's AC input is outside of the allowable range. Check the AC power source for the specified power supp ly . If the problem pe rsists, see "T roubleshooting the P ower Supply" on page 135.
About Y o ur Sy s tem 29 E1712 PCI system error on Bus ## Device ## Function ## The system BIOS has rep ort ed a P CI sy st em error on a component that resides in PCI configuration space at bus ##, device ##, function ##. Remove and re seat the PCIe expansion car ds.
30 About Y our Sy stem E1717 CPU # internal error. Review & clear SEL. The system BIOS has determined that t he processor has had an internal error . Check the SEL for more information, and then clear the SEL. Remove AC power to the system for 10 seconds, and restart the system.
About Y o ur Sy s tem 31 E2011 Memory configuratio n failure. Check DIMMs. Memory detected, but is not configurable. Error detected during memory configuration. See "T roubleshooting System Memory" on page 137. E2012 Memory configured but unusable.
32 About Y our Sy stem E2017 Timer refresh failure. Power cycle AC. Timer r efresh failur e. Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 157. E2018 Programmable Timer error.
About Y o ur Sy s tem 33 E201C SMI initializati on failure. Power cycle AC. System manage ment interrupt (SMI) initialization failu re. Remove AC powe r to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 157.
34 About Y our Sy stem E2023 BIOS unable to mirror memory. Check DIMMs. The system BIOS could not enable memory mirroring because of a faulty memory module or an invalid memory configuration. See "T roubleshooting System Memory" on page 137.
About Y o ur Sy s tem 35 I1911 LCD Log Full. Check SEL to review all Errors. LCD overflow message. A maximum of ten error messages can be displayed sequentially on the LCD. The eleventh message instructs the user to check the SEL for details on the events.
36 About Y our Sy stem Sy stem Messages System mes sages appea r on the screen to notify you of a possible problem with the system. NOTE: If you receive a sy stem message not listed in the table, chec.
About Y o ur Sy s tem 37 Alert! Power required exceeds PSU wattage. Check PSU and system configuration. Alert! Continuing system boot accepts the risk that system may power down without warning. The system configuration of processor , memory modules, and expansion car ds may not be supported by the power supply .
38 About Y our Sy stem Caution! NVRAM_CLR jumper is installed on system board NVR A M_CLR jumper is installed in the clear setting. CMOS has been cleare d. Move the NVRA M _CLR jumper to the default position (pins 3 and 5). S e eF i g u r e6 - 1 f o r j u m p e r location.
About Y o ur Sy s tem 39 Embedded NIC x and NIC y : OS NIC= <ENABLED |DISABLED> , Management Shared NIC= <ENABLED |DISABLED> The OS NIC interface is set in BIOS. The Management Shared NIC interfa ce is set in management tools. Check the system management s oftwar e or the System Setup program for NIC settings.
40 About Y our Sy stem General failure The operating system is unable to carry out the command. This message is usually followed by specific information. Note the information, and take the appropriate action to resolve the problem. Invalid configuration information - please run SETUP program.
About Y o ur Sy s tem 41 Maximum rank count exceeded. The following DIMM has been disabled: x Invalid memory configuration. The system will run but with the specified memory module disabled. Ensure th at the memory modules ar e installed in a valid configuration.
42 About Y our Sy stem Memory set to minimum frequency. The memory frequency may be intentionally set lower for power conservation. If not an intentional setting, check any other system messages for possible causes. The curr ent memory configuration may support only the minimum frequency .
About Y o ur Sy s tem 43 No boot sector on hard drive Incorrect configuration settings in System Setup program, or no operating system on hard drive. Check the hard-drive configuration settings in the System Setup program. See "Using the System Setup P rogram and UEFI Boot Manager" on page 51.
44 About Y our Sy stem Quad rank DIMM detected after single rank or dual rank DIMM in socket. Invalid memory configuration. Ensure that the memory modules are installed in a valid configuration. See "General Memory Module Installation Guidelines" on page 98.
About Y o ur Sy s tem 45 Sector not found Seek error Seek operation failed F aul ty hard drive, USB device, or USB medium. Replace the USB medium or device.
46 About Y our Sy stem The following DIMMs should match in geometry: x , x , ... Invalid memory configuration. The specified memory modules do not match in size, number of ranks, or number of data lanes. Ensure that the memory modules are installed in a valid configuration.
About Y o ur Sy s tem 47 Time-of-day not set - please run SETUP program Incorrect T ime or Date settings; faulty system battery . Check the Time and Date settings. See "Using the System Setup Program and UEFI Boot Manager" on page 51. If the probl em persists, r eplace the system battery .
48 About Y our Sy stem Unable to launch System Services image. System halted! System halted after F10 keystrok e because System Services image is either corrupted in the system firmware or has been lost due to system board r eplacem ent.
About Y o ur Sy s tem 49 Warning: A fatal error has caused system reset! Please check the system event log! A fatal system error occurred and caused the system to r eboot.
50 About Y our Sy stem Warning! Unsupported memory configuration detected. The memory configuration is not optimal. The recommended memory configuration is: <message> Invalid memory configuration. The system will run but wit h reduced functionality .
About Y o ur Sy s tem 51 W arning Messages A warning messa ge alerts yo u of a po ssible problem and prompts you to respond befor e the system continues a task. F or example, before you format a diskette, a message will warn you that you may lose all data on the diskette.
52 About Y our Sy stem Other Information Y ou May Need WAR N IN G: See the safety and regulatory info rmation that shipped with your sy stem. Warranty information may be included within this document or as a separate document.
Using the Sy stem Setup Program and UEFI Boot Manager 51 2 Using the Sy stem Setup Program and UEFI Boot Manager R un the System Setup program to fami liarize yourself with your system configuration a.
52 Using the Sy stem Setup Program and UEFI Boot Manager Entering the Sy stem Setup Program 1 T urn on or restart your system. 2 P ress <F2> immediately after you see the following message: <.
Using the Sy stem Setup Program and UEFI Boot Manager 53 Sy stem Setup Options Main Screen NOTE: The options for the Sy stem Setup program change based on the sy stem configuration.
54 Using the Sy stem Setup Program and UEFI Boot Manager SA T A Settings Displays a screen to enable or disable the integrated SA T A controller and ports. See "SA T A Settings Screen" on page 56. Boot Settings Displays a screen to specify the boot mode (BIOS or UEFI).
Using the Sy stem Setup Program and UEFI Boot Manager 55 Memory Settings Screen Report Keyboar d Errors ( Rep or t default) Enables or disables r eporting of keyboar d errors during the POST . Select Repo r t for host systems that have keyboar ds attached.
56 Using the Sy stem Setup Program and UEFI Boot Manager Processor Settings Screen SA T A Settings Screen Option Descriptio n 64-bit Specifies if the processor supports 64-bit extensions. Core Speed Displays the processor clock speed. Bus Speed Displays the processor bus speed.
Using the Sy stem Setup Program and UEFI Boot Manager 57 Boot Settings Screen Po r t B ( Off default) Aut o enables BIOS support for the device attach ed to SA T A port B. Off disables BIOS support for the device. Po r t C ( Off default) Aut o enables BIOS support for the device attach ed to SA T A port C.
58 Using the Sy stem Setup Program and UEFI Boot Manager Integrated Devices Screen Option Descriptio n Integra ted SA T A Controller (Enabled default) Enables or disables the integrated SA T A controller . User Accessible USB P orts ( All P orts On default) Enables or disables the user accessib le USB ports.
Using the Sy stem Setup Program and UEFI Boot Manager 59 PCI IRQ Assignment Screen Serial Communication Screen Option Description <PCIe device> Use the <+> and <-> keys to manually select an IRQ for a given device, or select Default to allow the BIOS to select an IRQ value at system startup .
60 Using the Sy stem Setup Program and UEFI Boot Manager Embedded Server Manage ment Screen (Optional) Power Manage ment Screen Option Description F ront-P anel LCD Options Options are User Defined String , Model Number , and None .
Using the Sy stem Setup Program and UEFI Boot Manager 61 Sy stem Security Screen CPU P ower and P erformance Management Option s are OS DBPM , System DBPM , Maximum P erformance , or Minimum P ower . Fa n Po w e r a n d P erformance Management Option s are Maximum P erformance or Minimum Po w e r .
62 Using the Sy stem Setup Program and UEFI Boot Manager TPM Activation ( No Change default) When set to Activat e , the TPM is enabled to default settings. When set to Deactivate , the TPM is disabled. The No Change state initiates no action. The operational state of the TPM remains unchanged (all user settings for the TPM are preserved).
Using the Sy stem Setup Program and UEFI Boot Manager 63 Exit Screen P ress <Esc> to exit the System Setup program; the Exit screen displays: • Save Changes and Exit • Discard Changes and Ex.
64 Using the Sy stem Setup Program and UEFI Boot Manager Using the UEFI Boot Manager Nav igation Key s UEFI Boot Manager Screen Key s Action Up arrow Moves to and highlights the pr evious field. Down arrow Moves to and highlights the next field. Spacebar , <Enter>, <+>, < – > Cycles through the settings in a field.
Using the Sy stem Setup Program and UEFI Boot Manager 65 UEFI Boot Settings Screen Sy stem Utilities Screen Sy stem and Setup Password Features NOTE: For a forgotten password, see "D isabling a Forgotten Password" on page 156. Y our system is shipped without the system pass word f eature enabled.
66 Using the Sy stem Setup Program and UEFI Boot Manager Using the Sy stem Password When a system pa ssword is assig ned, the system prompts for the system password after the system starts and only those with the passwor d have full use of the system.
Using the Sy stem Setup Program and UEFI Boot Manager 67 Using Y our Sy stem Password to Secure Y our Sy stem NOTE: If you have assigned a setup passwor d (see "Using the Se tup Password" on pag e 6 8), the sy stem accepts your setup pa ssword as an alternate sy stem password .
68 Using the Sy stem Setup Program and UEFI Boot Manager 4 T ype the system password. 5 Confirm that Not Enabled is displayed for the System P assword .
Using the Sy stem Setup Program and UEFI Boot Manager 69 Operating With a Setup Password Enabled If Setup P assword is Enabl ed , you must enter the correct set up password before modifying most of the System Setup options.
70 Using the Sy stem Setup Program and UEFI Boot Manager When an optional iDR AC6 Expr ess card is i nstalled, USC provides the following additional features: • Downloading and applying firmware upd.
Using the Sy stem Setup Program and UEFI Boot Manager 71 iDRAC Configuration Utility The iDR AC Co nfigurati on Utilit y is a pr e-boot conf iguratio n environm ent that allows you to vie w and set pa rameters for the iDR AC6 and for the managed server .
72 Using the Sy stem Setup Program and UEFI Boot Manager book.book Page 72 Mond ay, August 9, 2010 3: 07 PM.
Installing Sy stem Components 73 3 Installing Sy stem Components Recommended T ools • Key to the system k eylock • #1 and #2 Phillips screwdrivers • W rist groundi ng strap Inside the Sy stem CAUTION: Many repairs may only be done by a certified service technician.
74 Installing Sy stem Components Figure 3-1. Inside the Sy stem 1 sy stem cover 2 cooling shroud 3 sy stem cooling fan 4 expansion card slots (5) 5 heat sink and p rocesso r 6 memory modules (6) 7 SA T A backplane 8 hard drives (4) 9 optical drive 10 power supply 11 power supply bay 2 3 4 5 6 7 9 8 11 10 1 book.
Installing Sy stem Components 75 Front Bezel NOTE: If you are removing or installing a ho t-swappable hard drive, the sy stem may remain turned on and in the upright position during removal of the front bezel.
76 Installing Sy stem Components Installing the Front Bezel 1 Insert the bezel tabs into the bezel ta b slots in the chassis. See F igure 3-2. 2 P ress the top end of the bezel into the ch assis until the lever locks into pl ace. 3 Using the system key , lock the bezel.
Installing Sy stem Components 77 Installing the Front Bezel Insert NOTE: If you remove a drive from one or more of the front drive bay s, replace the corresponding insert(s) on the front bezel. 1 F rom the back of the bezel, align th e insert tab with the corresponding notch on the bezel.
78 Installing Sy stem Components Figure 3-4. Removing and Installing an EMI Filler Panel Installing an EMI Filler Panel 1 Pu sh the EMI filler panel into the empty drive bay on the front of the chassis until the filler panel locks into place. See F i gure 3-4.
Installing Sy stem Components 79 Opening and Closing the Sy stem WAR N IN G: Whenever you need to lift the sy st em, get others to assist you. T o avoid injury, do not attempt to lift the sy stem by yourself. CAUTION: Many repairs may only be done by a certified service technician.
80 Installing Sy stem Components Figure 3-5. Opening and Closing the Sy stem Closing the Sy stem 1 Ensure that all internal cables are connected and folded out of the way .
Installing Sy stem Components 81 7 Place the system upright on a flat surface. 8 Reattach any peripherals and connect th e system to an el ectrical outlet. 9 T urn on the syste m and attached peripherals. Expansion Card Stabilizer Removing the Expansi on Card Stabilizer 1 T urn off the system an d attached peripherals.
82 Installing Sy stem Components Cooling Shroud The cooling shroud covers the processo r , heat sink, and memory modules, and provides air flow to these componen ts. The cooling shroud directs airflow over the system processor an d memory modules. WAR N IN G: The memory modules and heat sink can get very hot during normal operation.
Installing Sy stem Components 83 Figure 3-6. Removing and Installing the Cooling Shroud Installing the Cooling Shroud 1 Carefully lower the cooling shroud into the system holding by the touch point. 2 Ensure that no cables are pinned un der the edges of the cooling shroud.
84 Installing Sy stem Components 6 Place the system upright on a flat surface. 7 Reattach any peripherals and connect th e system to an electrical outlet. 8 T urn on the system and attached peripherals. Hard Drives Y our system supports up to four internal hot-swap SA T A hard drives in 3.
Installing Sy stem Components 85 Figure 3-7. Removing or Installing a Hard-Drive Blank Installing a Hard-Drive Blank Align the hard-drive bl ank with the dr ive bay and insert the blank into the drive bay until the release lever clicks into place.
86 Installing Sy stem Components 4 Open the hard-drive carrier r eleas e handle to release the drive. See F igure 3-8. 5 Slide the hard drive out until it is free of the drive bay . 6 Remove the hard drive from the carrier . See "Removing a Hot -Swap Hard Drive F r om a Hard-D rive Carrier" on page 88.
Installing Sy stem Components 87 Installing a Hot-Swap Hard Drive CAUTION: Use only hard drives that have been tested and approved for use with the SA T A backplane. CAUTION: When installing a hard drive, ensure t hat the adjacent drives are fully installed.
88 Installing Sy stem Components Removing a Hot-Swap Hard Drive From a Hard-Drive Carrier Remove the screws from the slide rails on the hard-drive ca rrier and separate the hard drive from the carrier .
Installing Sy stem Components 89 Installing a Hot-Swap Hard Drive Into a Drive Carrier 1 Insert the hard drive into the hard -d rive carrier with the connector end of the drive at the r ear . See F igure 3-9 . NOTE: For a 2.5-inc h hard-drive, secure the hard drive into an insert and then slide in into the drive carrier .
90 Installing Sy stem Components Optical Drives The 5.25-inch drive bays at the front of your system provide support for two optical drives. Removing an Optical Drive CAUTION: Many repairs may only be done by a certified se rvice technician.
Installing Sy stem Components 91 Figure 3-10. Removing and Installing an Optical Drive Installing an Optical Drive CAUTION: Many repairs may only be done by a certified service technician.
92 Installing Sy stem Components 1 Unpack and prepar e the drive for installation. F or instructions, see the documentation that accompanied the drive. NOTE: Each device attached to a SCSI host adapter must have a unique SCSI ID number (narrow SCSI devices use IDs 0 to 7; wide SCSI devices use IDs from 0 to 15).
Installing Sy stem Components 93 6 Attach the three shoulder scr e ws to th e drive, one screw on the lower front screw hole on the right side and two sc rew s on th e l ow e r s c rew h ol e s o n th e left side.
94 Installing Sy stem Components 11 Place the system upright on a flat surface. 12 Reattach any peripherals and connect th e system to an electrical outlet. 13 T urn on the system and attached peripherals. 14 T est the drive by running system di agnostics (op tional).
Installing Sy stem Components 95 Figure 3-12. Removing and Replacing a Power Supply Installing a Power Supply 1 Open the system. See "Opening the System" on page 79. 2 Place the power supply in the chas sis. Tighten the three screws to secure the power supply to the chassis.
96 Installing Sy stem Components 5 Place the system upright on a flat surface. 6 Reattach any peripherals and connect th e system to an electrical outlet. 7 T urn on the system and attached peripherals. Sy stem Fan Removing the Sy stem Fan WAR N IN G: The sy stem fan can continue to spin for some time after the sy stem has been powered down.
Installing Sy stem Components 97 Figure 3-13. Removing the Sy stem Fan Installing the Sy stem Fan 1 Align the tabs on the system fan with the securing slots on th e chassis. 2 Slide the system fan into the secu ring slots until the release tab locks into place.
98 Installing Sy stem Components 3 Connect the system fan power cable to the system board. 4 Replace the cooling shroud . See "Instal ling the Cool ing Shroud" on pa ge 83. 5 Replace the expansion card stabilizer . See "Installing the Expans ion Card Stabilizer" on page 81.
Installing Sy stem Components 99 • Th e memory spee d of each channel depends on the memory configuratio n: – F or single- or dual-rank memory modules: • One memory module per channel supports up to 1333 MHz. • T wo memory modules per chan nel support up to 1333 MHz.
100 Installing Sy stem Components Installing Memory Modu les WAR N IN G: The memory modules are hot to touch for some time after the sy stem has been powered down. Allow time for t he memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components on the memory module.
Installing Sy stem Components 101 Figure 3-14. Installing and Removing a Memory Module 10 Align the memory module's edge conn ector with the alignment key of the memory module socket, and insert the memory module in the socket.
102 Installing Sy stem Components 16 Place the system upright on a flat surface. 17 Reattach any peripherals and connect th e system to an electrical outlet. 18 Start up the system, press <F2> to enter the System Setup program, and check the System Memory setting on the main System Setup scr een.
Installing Sy stem Components 103 6 P ress down and out on the ejectors on each end of the socket until the memory module pops out of the sock et. See F ig ure 3-14. Handle each memory module only on ei ther card edge, making sur e not to touch the middle of the memory module.
104 Installing Sy stem Components T able 3-2. Expansion-Card Installation Priority Installing an Expa nsion Card CAUTION: Many repairs may only be done by a certified se rvice technician.
Installing Sy stem Components 105 5 Open the expansion-car d latc h adjacent to the slot. See F igure 3-15. NOTE: Keep this bracket in case you need to remove the expansion card. Filler brackets must be installed over empty expansion-card slots to maintain Federal Communications Commission (F CC) certification of the sy stem.
106 Installing Sy stem Components Figure 3-15. Removing and Installing an Expansion Card 1 expansion card stabilizer 2 expansion card stabilizer touch points (2) 3 expansion card latch 4 expansion card 5 expansion card tab 6 expansion card tab slot 7 expansion card connector 3 7 2 5 6 4 1 book.
Installing Sy stem Components 107 Removing an Expans ion Card CAUTION: Many repairs may only be done by a certified service technician. Y ou s hould only perform troubleshooting and simple repairs as authorized in your product documentation, or as direct ed by the online or telephone service and support team.
108 Installing Sy stem Components iDRAC6 Express Card (Optional) Installing an iDRAC6 Express Card CAUTION: Many repairs may only be done by a certified se rvice technician. Y ou s hould only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Installing Sy stem Components 109 Figure 3-16. Installing or Removing an iDRAC6 Express Card (Optional) 6 Close the system. See "Closing the System" on page 80. 7 Place the system upright on a flat, stable surface. 8 Reattach any peripherals and connect th e system to an electri cal outlet.
110 Installing Sy stem Components 3 Pu l l b a c k s l i g h t l y o n t h e r e t e n t i o n s t a n doff tab at the front edge of the card and gently lift the card off the r etention standoff. See F igure 3-16. As the holder r eleases from the st andoff, the connector under the card disengages from the system board connector .
Installing Sy stem Components 111 8 T urn on the syste m and attached peripherals. 9 Enter the System Setup program and verify that the USB key has been detected by the system. See "Entering the System Setup P rogram " on page 52. Figure 3-17.
112 Installing Sy stem Components Processor Removing a Processor CAUTION: Many repairs may only be done by a certified se rvice technician. Y ou s hould only perform troubleshooting and simple repairs as authorized in your product documentation, or as dir ected by the online or telephone service and support team.
Installing Sy stem Components 113 9 Gently lift the heat sink off of the processor and s et the heat sink asid e with the thermal gr ease side facing up. Figure 3-18. Installing and Removing the Heat Sink CAUTION: The processor is held in its socke t under strong pressure.
114 Installing Sy stem Components Figure 3-19. Removing a Processor CAUTION: Be careful not to bend any of the pins on the ZIF socket when re moving the processor .
Installing Sy stem Components 115 12 Carefully , lift the processor out of th e socket and leave the release lever up so that the socket is ready for the new processor . 13 After removing the processor , place it in an antistatic container for reuse, return, or temporary storage.
116 Installing Sy stem Components 13 Close the system. See "Closing the System" on page 80. 14 Place the system upright on a flat surface. 15 Reattach any peripherals and connect th e system to an electrical outlet. 16 T urn on the system and attached peripherals.
Installing Sy stem Components 117 Figure 3-20. Replacing the Sy stem Battery 4 Remove the PCIe expansion car d from slot 1. See "Removing an Expansion Card" on page 107. 5 Locate the battery socket. See "System Board C onnectors" on page 152.
118 Installing Sy stem Components 13 Close the system. See "Closing the System" on page 80. 14 Place the system upright on a flat surface. 15 Reattach any peripherals and connect th e system to an electrical outlet. 16 T urn on the system and attached peripherals.
Installing Sy stem Components 119 Figure 3-21. Removing and Installi ng the Chassis Intrusion Switch Installing the Chassis Intrusion Switch 1 Align the chassis intrusion switch with the securing bracket notch. See F igure 3-21. 2 Slide the switch into the securing bracket notch.
120 Installing Sy stem Components Control Panel Assembly Removing the Control Panel Assembly CAUTION: Many repairs may only be done by a certified se rvice technician. Y ou s hould only perform troubleshooting and simple repairs as authorized in your product documentation, or as dir ected by the online or telephone service and support team.
Installing Sy stem Components 121 Figure 3-22. Removing and Installing the Control Panel 1 control panel cable 2 control panel assembly 3 control panel screw 4 release latch 1 2 3 4 book.
122 Installing Sy stem Components Installing the Control Pa nel Assembly 1 Pu sh the control panel gently into the chassis 2 Connect the control panel cable to the control panel board. 3 Us i ng a Ph il l i ps sc re wd r iv e r , rep la c e the screw that secur es the control panel assembly to the chassis.
Installing Sy stem Components 123 5 Disconnect all of the cables connec ted to the SA T A ba ckplane incl uding the SA T A A cable, SA T A B cabl e used for 3.5 inch hard drives, th e backplane power cable, and the data cable. See F igure 3-23. 6 T o remove the SA T A backplane, pull the blue release pin and slide the backplane upwards.
124 Installing Sy stem Components Installing the SA T A Backplane 1 Lowe r the backplane into the system, being careful to avoid damaging components on the face of the board. 2 Align the slots on the SA T A backpl ane with the tabs on the chassis. 3 Slide down the SA T A backplane until the release pin snaps into place.
Installing Sy stem Components 125 1 T urn off the system, including an y attached periphe rals, and disconnect the system from the electrical outlet and peripherals. 2 Open the system. See "Opening the System" on page 79. 3 Remove the expansion car d stabilizer .
126 Installing Sy stem Components Figure 3-24. Removing and In stalling the Sy stem Board Installing the Sy stem Board CAUTION: Many repairs may only be done by a certified se rvice technician.
Installing Sy stem Components 127 5 Slide the system board toward the back of the system, inserting the connectors into the cutouts in the chassis. 6 Using a Phillips screwdriver , tighten the screws. 7 If applicable, replace the SA T A ba ckplane. See "Installing the SA T A Backplane" on page 124.
128 Installing Sy stem Components book.book Page 128 Mon day, August 9, 2010 3:07 PM.
T roubleshooting Y our Sy stem 129 4 T roubleshooting Y our Sy stem Safety First—For Y ou and Y our Sy stem CAUTION: Many repairs may only be done by a certified service technician.
130 T roubleshooting Y our Sy stem T roubleshooting External Connections Ensure that all external cables are securely attached to the e xternal connectors on your system before troubleshooting any external devices. See F igure 1-1 and F igure 1-3 for the front- and back-panel connectors on your system.
T roubleshooting Y our Sy stem 131 3 Restart the system and, if your k eyboa rd is functioning, enter the system setup program. V erify that all USB ports are enabled. See "Integrated Devices Screen" on page 58. If your keyboard is not functioning, you can also use remote access.
132 T roubleshooting Y our Sy stem 3 Check the appropriate indicator on th e NIC connector . See "NIC Indicator Codes" on page 21. • If the link indicator does not light, check all cable connections. • If the activity indicator does not light, the networ k driver files might be damaged or missing.
T roubleshooting Y our Sy stem 133 3 Disassemble components from the system. See "Installing System Components" on page 73. • Har d drives •S D c a r d s • USB memory k ey •E x p a n.
134 T roubleshooting Y our Sy stem T roubleshooting a Damaged Sy stem CAUTION: Many repairs may only be done by a certified se rvice technician. Y ou s hould only perform troubleshooting and simple repairs as authorized in your product documentation, or as dir ected by the online or telephone service and support team.
T roubleshooting Y our Sy stem 135 1 Re-enter the time and date through th e System Setup program. See "Using the System Setup P rogram and UE FI Boot Manager" on page 51. 2 T urn off the system and disconnect i t from the electrical outlet for at least one ho ur .
136 T roubleshooting Y our Sy stem T roubleshooting Sy stem Cooling Problems CAUTION: Many repairs may only be done by a certified se rvice technician. Y ou s hould only perform troubleshooting and simple repairs as authorized in your product documentation, or as dir ected by the online or telephone service and support team.
T roubleshooting Y our Sy stem 137 5 Restart the system. If the fan functions properly , close the syste m. See "Closing the System" on page 80. 6 If the fan does not f unction, turn off the sy stem and install a n ew fan. See "Removing the System F an" on page 96 and "Installing the System Fa n " o n p a g e 9 7 .
138 T roubleshooting Y our Sy stem 4 Enter the System Setup program and check the system memory setting. See "Memory Settings Scr een" on page 55. Mak e any changes to the memory settings, if needed. If the memory settings match the inst alled memory but a problem is still indicated, go to step 15.
T roubleshooting Y our Sy stem 139 20 Reconnect the system to its electrical outlet, and turn on the system and attached peripherals. 21 As the system boots, observe any error message that appears and the diagnostic indicators on the front of the system.
140 T roubleshooting Y our Sy stem 10 T urn on the system and attached peripherals and check if the USB key is functioning. 11 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the problem is not r esolved, see "Getting Help" on page 157.
T roubleshooting Y our Sy stem 141 T roubleshooting a Hard Drive CAUTION: Many repairs may only be done by a certified service technician. Y ou s hould only perform troubleshooting and simple repairs as authorized in your product documentation, or as direct ed by the online or telephone service and support team.
142 T roubleshooting Y our Sy stem T roubleshooting the PERC S300 Controller NOTE: When troubleshooting a PERC S300 cont roller , also see the documentation for your operating sy stem and the controller . 1 Run the appropriate online diagnostic test. See "Using Online Diagnostics" on page 147.
T roubleshooting Y our Sy stem 143 9 If you have a SA T A backplane, verify that the cable connections between the SA T A backplane and the SA T A contro ller are corr ect. Ensure that the cables are firmly connected to th e SA T A controller and the SA T A backplane board.
144 T roubleshooting Y our Sy stem 10 Remove all expansion car ds installed in the system. See "Removing an Expansion Car d" on page 107. 11 Close the system. See "Closing the System" on page 80. 12 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
T roubleshooting Y our Sy stem 145 5 Ensure that each processor and heat sink are properly installed. See "Installing a P rocessor" on page 115. 6 Replace the cooling shroud. See "I nstalling the Cooling Shroud" on page 83. 7 Close the system.
146 T roubleshooting Y our Sy stem book.book Page 146 Mon day, August 9, 2010 3:07 PM.
Running the Sy stem Diagnostics 147 5 Running the Sy stem Diagnostics If you experience a problem with your system, ru n the diagnostics befor e calling for technical assist ance. The purpose of the diagnostics is to test your system's hardware without r e quiri ng additional equipment or risking data loss.
148 Running the Sy stem Diagnostics • Display , print, or save test results • T emporarily suspend testing if an error is detected or terminate testing when a user -defined error limit is reached .
Running the Sy stem Diagnostics 149 Sy stem Diagnostics T esting Options Click the te sting option in the Main Menu window . Using the Custom T est Options When you select Custom T est in the Main Menu window , the Customize window allows you to select the device(s) to be tested, select specific options for testing, and view the test results.
150 Running the Sy stem Diagnostics • Show Ending T imestamp — Time stamps the test log. • Te s t I t e r a t i o n s — Selects the number of times the test is run. • Log output file pathname — Enables you to specify the diskette drive or USB memory key wher e the test log file is s aved.
Jumpers and Connectors 151 6 Jumpers and Connectors WAR N IN G: Only trained service technicians are au thorize d to remove the sy stem cover and access any of the components insi de the sy stem. Before you begin this procedure, review the safety instruc tions that came with the sy stem.
152 Jumpers and Connectors Sy stem Board Connectors Figure 6-1. Sy stem Board Jumpers and Connectors 4 3 5 91 0 1 1 22 25 27 12 24 20 23 18 19 26 6 7 8 12 13 14 15 16 21 28 29 30 31 32 33 34 35 36 17 book.
Jumpers and Connectors 153 T able 6-2. Sy stem Board Jumpers and Connectors Item Conne ctor Description 1U S B 1 USB2 USB3 USB4 External USB connector 1 External USB connector 2 External USB connector.
154 Jumpers and Connectors 23 iDRA C6 Express iDR AC6 Express ca rd connector 24 HD_ACT_CARD Har d drive activity connector 25 PWR_CONN 24 pin power connector 26 12V 4 pin power connector 27 PDB_CONN .
Jumpers and Connectors 155 SA T A Backplane Board Connectors Figure 6-2. SA T A Backplane Board Connectors 1 hard drive connectors 0–3 2 backplane power (BKPLN) 3 SA T A A connector 1 front 2 3 back book.
156 Jumpers and Connectors Disabling a Forgotten Password The system's software security features include a system password and a setup password, which ar e discussed in detail in "Using the System Setup Program." The password jumper enables these pass word featur es or disables them and clears any passwo rd(s) curr ently in use.
Getting Help 157 7 Getting Help Contacting Dell F o r customers in the United States, call 800- WWW -DELL (800-999-3355). NOTE: If you do not have an active Inte rnet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
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Index 159 Index B batteries troubleshooting, 1 3 4 battery troubleshooting the RAID card battery , 1 4 2 battery (system) re pl a c i ng , 1 1 6 blank hard drive, 8 4 BMC configuring, 7 0 C CD drive t.
Index 160 expansion car d troubleshooting, 1 4 3 expansion car ds installing, 1 0 4 re mo v i n g, 1 0 7 expansion slots, 103 F front-panel features, 12 G guidelines connecting external devices, 2 1 e.
Index 161 memory modules (DIMMs) configuring, 9 8 installing, 1 0 0 re mo v i n g, 1 0 2 messages error messages, 5 2 status LCD, 2 2 warning, 4 9 microprocessor See processor .
Index 162 re mo v i n g, 1 2 2 SAS controller daughter card troubleshooting, 1 4 2 SAS R A ID controller daughter card troubleshooting, 1 4 2 SD card troubleshooting, 1 3 9 securing your sy stem, 61, 67 setup passwor d, 68 slots See expansion slots.
Index 163 U UEFI Boot Manager entering, 6 3 main screen, 6 4 System Utilities screen, 6 5 UEFI Boot Settings screen, 6 4 upgrade s processor , 1 1 1 USB front-panel connectors, 1 2 internal connector .
164 Index book.book Page 164 Mon day, August 9, 2010 3:07 PM.
An important point after buying a device Dell NX200 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Dell NX200 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Dell NX200 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Dell NX200 you will learn all the available features of the product, as well as information on its operation. The information that you get Dell NX200 will certainly help you make a decision on the purchase.
If you already are a holder of Dell NX200, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Dell NX200.
However, one of the most important roles played by the user manual is to help in solving problems with Dell NX200. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Dell NX200 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center