Instruction/ maintenance manual of the product NX046 Dell
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www .dell.com | support.dell.com Dell Precision™ T5400 User’ s Guide Model DCT A.
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make b etter use of your computer . NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION ind icates a potential for property damage, personal injury , or death.
Contents 3 Contents 1 Finding Information . . . . . . . . . . . . . . . . . 11 2 About Y our Computer . . . . . . . . . . . . . . . 19 Front V iew of the Comput er (T ower Orientation) . . . . 19 Back View of the Comput er (T ower Orientation) . . . .
4 Contents Dell OpenManage Client Instrumentation . . . . . 47 Power Management . . . . . . . . . . . . . . . . . . . 47 About RAID Configurations . . . . . . . . . . . . . . . 49 RAID Level 0 . . . . . . . . . . . . . . . . . . . . 50 RAID Level 1 . .
Contents 5 Resetting the Chassis Intrusion Detector . . . . . 76 Security Cable Lock . . . . . . . . . . . . . . . . . . . 77 Passwords . . . . . . . . . . . . . . . . . . . . . . . . 78 About Passwords . . . . . . . . . . . . . . . . . 78 Using a Primary (or Sy stem) Password .
6 Contents 7 Clearing Forgotten Passwords . . . . . . . 101 Clearing CMOS Settings . . . . . . . . . . . . . . . . . 103 Flashing the BIOS . . . . . . . . . . . . . . . . . . . . 103 8 Cleaning Y our Computer . . . . . . . . . . . . 105 Computer , Keyboard, and Monitor .
Contents 7 Diagnostic Light C odes Before POST . . . . . . . 121 Diagnostic Light Codes During POST . . . . . . . 123 Beep Codes . . . . . . . . . . . . . . . . . . . . . . . 129 Error Messages . . . . . . . . . . . . . . . . . . . . . 130 Dell Diagnostics .
8 Contents Recommended T ools . . . . . . . . . . . . . . . . 151 T urning Off Y our Computer . . . . . . . . . . . . . 151 Before W orking Inside Y our Computer . . . . . . . 152 Removing the Computer Cover and Front Panel . . . . 153 Removing the Computer Cover .
Contents 9 Addressing Memory With 4-GB or Greater Configurations (32-bit Opera ting Sy stems Only) . . 188 Removing Memory . . . . . . . . . . . . . . . . . 189 Installing Memory . . . . . . . . . . . . . . . . . 190 Cards . . . . . . . . . . . . . . .
10 Contents Returning Items for Warranty Repair or Credit . . . . . 292 Before Y ou Call . . . . . . . . . . . . . . . . . . . . . 292 Contacting Dell . . . . . . . . . . . . . . . . . . . . . 295 A Appendix . . . . . . . . . . . . . . . . . . . . . .
Finding Information 11 1 Finding Information NOTE: Some features or media may be opt ional and may not ship with your computer . Some features or media ma y not be available in certain countries. NOTE: Additional information may ship with your computer .
12 Finding Information What Are Y ou Looking For? Find It Here • A dia gnosti c progra m for my compute r • Drivers for my computer • Desktop System Softwar e (DSS) Drivers and Uti lities Disc Documentation and drivers ar e already installed on your computer .
Finding Information 13 • How to set up my computer • How to care for my comput er • Basic troubleshooting informatio n • How to run the Dell Diagnosti cs • How to set up a printer • How to open my computer Quick Reference Guide NOTE: This document may be optional and may not ship with your computer .
14 Finding Information • Servic e T ag and Express Service Code • Microsof t W indows Licens e Label Service T ag and Microsoft ® Windows ® License These labels are located on your computer . • Use the Service T ag to identify yo ur computer when you use support.
Finding Information 15 • Solutions — T roubleshooting hints and tips, articles from technicians, and online cour ses, frequently asked questions • Community — Online d iscussion with other Del.
16 Finding Information • How to use Microsoft W indows Vista™ • How to wo rk wit h progr ams and fi les • How to person alize my desktop Windows Help and Support 1 Click the W indows Vista Start button , and then click Help and Support .
Finding Information 17 • How to use Linux • E-mail discussions with users of D ell P recision™ products and the Linux operating sy stem • Addition al information r egardin g Linux and my Dell P rec ision computer Dell Supported Linux Sites • Linux.
18 Finding Information.
About Y our Computer 19 2 About Y our Computer Front V iew of the Computer (T ower Orientation) 1 upper 5.25-inch drive bay Use this bay for an optical drive. 2 lower 5.25-inch drive bay Use this bay for an opt ional optical drive. 3 FlexBay Use this bay for an opti onal third hard drive (SA T A or SAS), a floppy drive, or a Media Card Reader .
20 About Y our Computer 5 IEEE 1394 connector (optional) Use the optional IEEE 13 94 connector for high-speed data devices such as digital video cameras and external storage devices.
About Y our Computer 21 Back Vi ew of the Computer (T ower Orientation) CAUTION: Ensure that none of the sy stem ai r vents are blocked. Blocking them will cause serious thermal problems. 1 power connector Insert the power cable. 2 card slots Access connectors for any installed PCI and PCI Express cards.
22 About Y our Computer Back Panel Conn ectors (T ower Orientation) 1 parallel connector Connect a parallel device, such as a printer , to the parallel connector .
About Y our Computer 23 6 network adapter connector T o attach your computer to a network or broadband device, connect one end of a network cable to either a network jack or your network or broadband device. Connect the other end of the network cable to the network adapter connector on your computer .
24 About Y our Computer Front Vi ew (Desktop Orientation) 1 upper 5.25-inch drive bay Use this bay for an an optical drive. 2 lower 5.25-inch drive bay Use this bay for an opt ional optical drive or a SA T A hard drive. 3 FlexBay Use this bay for a floppy drive or a Media Card Reader .
About Y our Computer 25 Back Vi ew (Desktop Orientation) 7 Dell™ rotatable badge T o rotate the Dell badge for tower -to-desktop conversion: remove the front panel (see "Removing the Fr ont Panel" on page 155 ) , turn it over , and rotate the plastic handle behind the badge.
26 About Y our Computer Inside V iew 1 back panel connectors Plug serial, USB, and other devices into the appropriate connect or . 2 card slots Access connectors for any installed PCI and PCI Express cards .
About Y our Computer 27 Inside Vi ew – Hard Drive Bay Rotated Out 1 power supply 2 rotatable hard drive bay 3 FlexBay 4 lower 5.25-inch drive bay 5 upper 5.
28 About Y our Computer Sy stem Board Components 34 5 6 7 1 1 28 9 1 13 14 15 16 18 19 20 17 12 21 22 23 25 27 28 10 26 24.
About Y our Computer 29 Cable Colors 1 primary processor connector (CPU_0) 2 secondary processor connector (CPU_1) 3 front fan connector (F AN_FRONT) 4 card cage fan (F AN_CCAG) 5 internal speaker con.
30 About Y our Computer Changing Between T ower and Desktop Modes CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . CAUTION: T o guard against electrical shock, alwa y s unplug your c omputer from the electrical outlet before opening the cover .
About Y our Computer 31 1 F ollow the procedures in "B efore Y ou Begin" on page 151. 2 Remove the computer cover (see "R emoving the Computer Cover" on page 153).
32 About Y our Computer 4 Remove the drive panel (see "Removing the Drive P anel" on pag e 233). 5 P repare the computer ’s new d rive panel by adding or removing inserts as needed (see "Drive P anels" on page 233). If spare scr ews are attached to the ol d drive panel, you may transfer them to the new drive panel.
About Y our Computer 33 7 If metal shields are present in your computer and you are converting fr om desktop to tower mode (see "About the Metal Shields P resent in Some Drive Configurations".
34 About Y our Computer 8 Remove any drives installed in the op ti cal drive bays (see "Optical Drive" on page 268). 9 If there is a drive installed in the Flexbay , remove it (see "Cards" on page 193).
About Y our Computer 35 13 If you had a hard drive installed in the 5.25-inch ba y and you are changing from a desktop to a tower configuration, remove the har d drive from the drive carrier and insta ll four screws into the front four holes on the sides of the heard drive.
36 About Y our Computer 16 Install the new drive panel (see "Repla cing the Drive P anel" on page 237). 17 Replace the computer cover (see "Re moving the Computer Cover" on page 153). 18 V erify that your computer works correctly by running the "Del l Diagnostics" on page 136.
About Y our Computer 37 Processor P rocessor type Dual-Core Intel ® Xeon ® Processo r 5200 series Quad-Core Intel ® Xe on ® P rocessor 5400 series Internal cache Dual-Core In tel ® Xeon ® Pr oce.
38 About Y our Computer Expansion Card su p port Desktop Mode: Slots 2-4 support full-length cards: • two PCI Express x16 slots •o n e P C I s l o t Slots 1, 5, and 6 support half -length car ds: .
About Y our Computer 39 PCI Express x8 wir ed as x4 (SLOT1_PCIE) connectors one x8 (supports x8, x4, and x1 modes/card s ; maximum x4 link width) connector size 98 pins connector data width (maximum) 4 PCI Express lanes bus transfer rate 2.5 GB/s/lane/directi on (raw bandwidth) PCI Express 2.
40 About Y our Computer Serial A T A five 7-pin connectors Internal USB one 10-pin connector for optional Media Card Reader (3.5-inch bay device) or secur e boot device Video Video type PCI Express 2.
About Y our Computer 41 Po w e r l i g h t Fr on t p an e l : green light— blinking green in sleep state; solid green for power-on state amber light—blinking amber indicates that an internal power.
42 About Y our Computer Phy sical Height 44.8 cm (17.6 inches) W idth 17.1 cm (6.8 inches) Depth 46.7 cm (18.4 inches) W eight 17.7 kg (39 lb) Supported monitor weight (in desktop orientation) 45.
About Y our Computer 43.
44 About Y our Computer.
Advanced Features 45 3 Advanced Features LegacySelect T echnology Control LegacySelect technology control offers legacy-full, legacy-reduced, or legacy- free solutions based on common platform s, hard-drive images, and help desk procedures.
46 Advanced Features F or more information about Dell's ASF implementation, see the ASF User's Guide and the ASF Admin istrator's Guide , which are available on the Dell Support website at support.
Advanced Features 47 Dell OpenMana ge™ IT Assistant IT Assistant configures, manages, and monitors co mputers and other devices on a corporate network. IT Assistant manage s assets, configurations, events (alerts), and security for computer s equipped with industry-standar d management software.
48 Advanced Features • Standby . In this sleep mode , power is reduced or turned off for many components. However , system memory remains active. NOTE: Hibernate mode is only supported on computers with 4-GB of RAM or less.
Advanced Features 49 NOTE: For more information on power m anagement, see your operating sy stem documentation. Hyperthreading and Multi-Core T echnology Hyperthr eading is an Intel technology that ca.
50 Advanced Features Intel R AID configuration program. If yo u have three drives and two ar e in a RAID level 1 configuration, the thir d drive can be used as a spare drive for the RA ID configuration (see "Cr eating a Sp are Har d Drive" on page 60).
Advanced Features 51 RAID Level 1 R AID level 1 use s a data-redundancy storage technique known as "mirroring." When data is written to the primary dr ive, the data is then duplicated—or mirrored—on the other drive. A R AID leve l 1 configuration sacrifices high-data access rates for its data redundancy advantages.
52 Advanced Features Since parity data is fairly small when co mpar ed to the size of the actual stored data, the equivalent of one ha rd drive can serve as a parity drive for any number of data-storing har d drives. However , not all of the parity data is put on the same drive.
Advanced Features 53 Configuring Y our Computer f or RAID At some point you may want to configur e you r computer for R AID if you did not select a R AID configuration when you purchased your computer . Y ou must have at least two hard drives in stalled in your computer to set up a R AID configuration.
54 Advanced Features "Migrating to a R AID L e vel 0 Configuration" on page 57), a RAID level 1 configuration (see "M igrating to a R AID L evel 1 Configuration" on page 58), or a R AID level 5 configuration (see "Migrating to a RAID Level 5 Configuration" on page 59).
Advanced Features 55 Creating a RAID Level 1 Configuration NOTICE: When you perform this operation, all data on the RAID drives will be lost. NOTE: This procedure is only possible if you or dered your computer with a RAID configuration.
56 Advanced Features 2 Click the Start button and point to Pr o g r a m s → Intel(R) Matrix Storage Manager → Intel Matrix Storage Console to launch the Intel Storage Utility .
Advanced Features 57 5 Click Fi n i s h to delete the volume. About Migrating to a RAID Configuration Migration is only possible from a factory-installed R AID configuration, if when you order ed your system it was configured for R A ID and if you ar e migrating between certain RAID configurations.
58 Advanced Features Select the strip size closest to the size of the average file you want to store on the RAID volume. If you do not kn ow the average file size, choose 128 KB as your strip size. 7 Select the appropriate strip size f rom the drop-down box, and then click Next .
Advanced Features 59 Select the hard drive that you want to use as your source hard drive (it should be the hard drive containing the data or operating system files that you want to keep on the RAID volume). 7 On the Select Source Hard Driv e screen, double-click the har d drive from which you want to migrate, and click Next .
60 Advanced Features 8 On the Select Member Hard Drive screen, double-click the two or thr ee drives to select the member dri ves that you want to use in the configuration, and click Next . 9 On the Specify V olume Size screen, select the volume size you want, and click Next .
Advanced Features 61 1 Click the Start button and point to Pr o g r a m s → Intel(R) Matrix Storage Manager → Intel Matrix Storage Console to launch the Intel Storage Utility . 2 Right-click the available hard drive to which you want to rebuild the R AID level 1 or 5 volume, and click Rebuild to thi s Disk .
62 Advanced Features Select the strip size closest to the size of the average file that you want to store on the R AID volume. If you do not know the average file size, choose 128 KB as your strip size. 7 P ress the up- and down-arrow keys to change the strip size and pr ess <Enter>.
Advanced Features 63 8 P ress <Enter> to create the volume. 9 P ress <y> to confirm that you want to create the RA ID volume. 10 Confirm that the correct volume configuration is displayed on the main Intel RAID Option ROM utility scr een. 11 Use the up- and down-arrow keys to select Exit and press <Enter>.
64 Advanced Features Deleting a RAID V olume NOTICE: When you perform this operation, all da ta on the RAID drives will be lost. NOTICE: If yo ur computer currently boots to RAID and you delete the RAID volume in the Intel RAID Option ROM utilit y , your computer will become unbootable.
Setting Up Y our Computer 65 4 Setting Up Y our Computer Installing Y our Computer in an Enclosure Installing your computer in an enclos ure can r estrict the airflow and impact your computer ’s performance, possibly causing it to over heat.
66 Setting Up Y our Computer • If your computer is installed in a corner on a desk or under a desk, leave at least 5.1 cm (2 in) clearance from the back of the computer to the wall to permit the airflow required for proper ventilation.
Setting Up Y our Computer 67 NOTICE: Do not install your computer in an enclosure that does not allow airflow . Restricting the airflow impacts your comput er’ s performance, possibly causing it to overheat. Connecting to the Internet NOTE: ISPs and ISP offerings vary by country .
68 Setting Up Y our Computer • Dial-up connections that provide Inte rnet access through a telephone line. Dial-up connections are considerably slower than DSL and cable (or satellite) modem connections. • W ireless LAN connections that p rovide Internet access using Bl uetooth ® wireless technology .
Setting Up Y our Computer 69 • If you have a disc, click Use the CD I got from an ISP . 5 Click Next . If you selected Set up my connection manually , continue to step 6. Otherwise, follow the instructions on the screen to complete the setup. NOTE: If you do not know which type of co nnection to select, contact your ISP .
70 Setting Up Y our Computer Microsoft ® Windows ® XP The Microsof t W indows X P operating system provides the F iles and Settings T ransfer W izard to move data from a source computer to a new computer .
Setting Up Y our Computer 71 3 On the Which computer is this? screen, click New Computer → Next . 4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD → Next . 5 When the Now go to your old computer screen appears, go to your old or source computer .
72 Setting Up Y our Computer Running the Files and Settings T ransfer Wizard Without the Operating Sy stem Disc T o run the F iles and Settings T ransfer W izard without t he Operating System disc, you must create a wizard disk th at will allow you to create a backup image file to r emovable media.
Setting Up Y our Computer 73 1 On the Now go to your old computer screen on the new computer , click Next . 2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next . F ollow the instructions on the screen.
74 Setting Up Y our Computer Surge Protectors Surge pr otectors and power strips eq uipped with surge protection help preve nt damage to your computer from volt age spikes that can occur during electrical storms or after power in terruptions. Some surge protector manufacturers include warranty covera ge for certain types of damage.
Securing Y our Computer 75 5 Securing Y our Computer Chassis Intrusion Detection CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . CAUTION: T o guard against electrical shock, alway s unplug your computer from the electrical outlet before opening the cover .
76 Securing Y our Computer Replacing the Chassi s Intrusion Switch 1 Gently slide the chassis intrusion swit ch into its slot and reconnect the cable to the system board. 2 Replace the computer cover (see "Re placing the Computer Cover" on page 161).
Securing Y our Computer 77 If you wait too long and the operating system logo appe ars, continue to wait until you see the Microsoft ® Wi n d o w s ® desktop. Then s hut down your computer (see "T urning Off Y our Computer" on page 151) and try again.
78 Securing Y our Computer Passwords About Passwords NOTE: Passwords are disabled when you receive your computer . A primary (or system) password, an admi nistrator passwor d, and a hard drive password all pr event un authorized access to your computer in different ways.
Securing Y our Computer 79 NOTE: Some hard drives do not support hard drive passwords. NOTICE: Passwords provide a high level of s ecurity for data in your computer or hard drive.
80 Securing Y our Computer Option Settings Y ou cannot change or enter a new system pa ssword if either of the following two options is displayed: • Set — A system pass word is assigned. • Disabled — The system password is disabled by a jumper setting on the system boar d.
Securing Y our Computer 81 6 T o confirm your password, type it a second time in the Confirm New Pa s s w o r d field and press <Enter>. 7 P ress <Enter> at the prompt. The system password setting changes to Set . 8 Exit the system setup program.
82 Securing Y our Computer 2 If the Unlock Setup field is pr e sent: a Use the arrow keys to navigate to the Unlock Setup field. b Pr ess <Enter> to access the field. c T ype in the administrator password and pr ess <Enter>. 3 Use the arrow keys to navigate to the System P assword field, and then press <Enter>.
Securing Y our Computer 83 Assigning an Administra tor Password The administrator password can be the same as the system passwo r d. To escape from the field with out assigning a sys tem password, press <Esc> at any time befor e you complete step 5.
84 Securing Y our Computer A change to Admin P assword becomes effective immediately (no need to restart the computer). Operating Y our Computer With an Adminis trator Password Enabled When you enter the system setup progra m (see "System Setup" on page 89), the Unlock Setup option is displayed.
Securing Y our Computer 85 T rusted Platform Module (TPM) NOTE: The TPM feature supports encryption only if the operating sy stem supports TPM. For more information, see the TPM software documentation and the help files that came with the software.
86 Securing Y our Computer Security Management Software The security management software is designed to utiliz e four differe nt features to he lp you secure your computer: • Log-in management • P.
Securing Y our Computer 87 If Y our Computer Is Lost or Stolen • Call a law enforcement agency to re port the lost or stolen computer . Include the Service T ag in your desc ription of the computer . Ask that a case number be assigned and write down the number , along with the name, addr ess, and phone number of the law enforcement agency .
88 Securing Y our Computer.
Sy stem Setup 89 6 Sy stem Setup Overview Use System Setup as follows: • T o change the system configuration in formation after you add, change, or remove any hardwar e in you r computer • T o set.
90 Sy stem Setup System System Info Displays the Computer name, BIOS V ersion number , BIOS Date , Se rvice T ag, Expr ess Servi ce C ode , and Asset T ag.
Sy stem Setup 91 Diskette Drive ( Internal default) Enables and disables the floppy drives and sets read permission for the internal floppy drive. Off disables all floppy drives. USB disables the internal diskette drive and enables a USB floppy drive, if the USB controller is enabled and a USB drive is connected.
92 Sy stem Setup Integrated Audio ( On default) Enables (On) or disables (Off) the onboar d audio controller . Y ou can also select Auto to use the add-in A udio controller . USB Controller ( On default) Enables or disables the internal USB controller .
Sy stem Setup 93 Primary Video ( PEG default) This setting specifies which video controller is primary , PCI or PEG . PEG is the appropriate setting for a PCI Express graphics car d or cards. Performance SpeedStep ( Off default) Enables Inte l ® SpeedStep ® for all supported processors in the computer .
94 Sy stem Setup HW Prefetch F etches an extra line of data into L2 from e xternal memory . FSB Optimization Allows users to turn on/off optimization for high- bandwidth, frontside bus applications. Security Unlock Setup ( Locked default) When an administrator passwor d is being use d , allows the user access to modify system setup settings.
Sy stem Setup 95 TPM Security ( Off default) Enables or disables the T r usted Platform Module security device. Execute Disable ( On default) Enables or disables Execute Di sable memory protection technology . Computrace ® Activates or disables the BIOS module interface of the optional Computrace service from Absolute Software.
96 Sy stem Setup Remote Wakeup ( Off default) This option allows the system to power up when a Network Interface Controller (N I C) or Remote W ak eup-capable modem rec ei ve s a w ake up si gn al . On is the default setting. On w/ Boot to NIC will allow the computer to attempt to boot fr om a network prior to using th e boot sequence.
Sy stem Setup 97 Boot Menu This feature allows you to change the boot sequence for devices. Fast Boot ( On default) When enabled, this feature r educes computer startup time by bypassing some compatibility steps. Off does not skip any steps during computer startup.
98 Sy stem Setup Option Settings • Onboard or USB Floppy Drive — The computer attempts to boot from the floppy drive. If the floppy disk in the drive is not bootable, if no floppy disk is in the drive, or if ther e is no floppy drive installed in the computer , the computer generates an error message.
Sy stem Setup 99 4 Use the up- and down-arrow keys to navigate to Boot Device Menu , then press <Enter> to select the option. 5 The Boot Device Menu appears, listing all available boot devices. 6 Use the up- and down-arrow keys to navigate to the device (that is to be used for the current boot only).
100 Sy stem Setup Floppy Drive 1 In system setup, se t the Diskette Drive option to USB . 2 Save your changes and exit system setup. 3 Connect the USB floppy drive, insert bootabl e media, and re-boot the system. 4 See "Selecting the Boot Device for the Cur rent Boot" on page 98.
Clearing Forgotten Passwords 101 7 Clearing Forgotten Passwords CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . NOTICE: This process erases both the sy stem and the administrator passwords.
102 Clearing Forgotten Passwords 2 Remove the computer cover (see "R emoving the Computer Cover" on page 153). 3 Locate the 2-pi n password jumper (PSWD) on the system board, and remove the jumper plug; set the plug aside. F or help locating the jumper , see "System Board Components" o n page 28.
Clearing Forgotten Passwords 103 Clearing CMOS Settings CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . 1 F ollow the procedures in "B efore Y ou Begin" on page 151.
104 Clearing Forgotten Passwords 5 Click Save this program to disk , and then click OK . The Save In window appears. 6 Click the down arrow to view the Save In menu, select Desktop , and then click Save . The file downloads to your desktop. 7 Click Close when the Download Complete window ap pears.
Cleaning Y our Computer 105 8 Cleaning Y our Computer CAUTION: Before you begin any of the procedur es in this section, follow the safety instructions in the Product Information Guide . Computer , Keyboard, and M onitor CAUTION: Before you clean your computer , disconnect the computer from the electrical outlet.
106 Cleaning Y our Computer 2 W ith a soft, l int-free cloth, gently wipe the bottom of the disk (the unlabeled side) in a straight line from the ce nter to the outer edge of the disk. F or stubborn dirt, try using water or a diluted solution of water and mild soap.
T roubleshooting 107 9 T roubleshooting Solving Problems F ollow these tips when you troubleshoot your computer: • If you added or removed a part before the problem started, review the installation p rocedures and ensure that the part is correctly installed.
108 T roubleshooting Win d ow s X P : •C l i c k Start and click My Computer . Windows V ista™ : •C l i c k t h e W i n d o w s V i s t a Start button and click Computer . If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses.
T roubleshooting 109 Hard drive problems R UN C HECK D ISK — Win d o w s X P : 1 Click Start and click My Computer . 2 Right-click Loc al D isk C : . 3 Click Pr o p e r t i e s → To o l s → Check Now . 4 Click Scan for and attempt recovery of bad sectors and click Start .
110 T roubleshooting • If you have other tele phone device s sharing the l ine, such as an answering machi ne, fax machine, sur ge protector , or line splitter , bypass them and use the telep hone to connect the m odem directly to the telep hone wall jack.
T roubleshooting 111 A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS : / : * ? “ < > | — Do not use th ese characters in filenames. A REQUIRED .DLL FILE WAS NO T FOUND — The program that you ar e trying to open is missing an essential file.
112 T roubleshooting Win d ow s X P : 1 Click Start and click Control P a nel . 2 Under Pic k a C at e go ry , click P erforman ce and Maintenance → System → System P roperties → Hardware → Device Mana ger . Windows V ista : 1 Click Start → Control P ane l → Hardware and Sound .
T roubleshooting 113 The computer does not start up C HECK THE DIAGNOSTIC LIGHTS — See "Diagnostic Ligh ts " o n page 121 . E NSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET The computer stops responding NOTICE: Y ou may lose data if you are unable to perform an operating sy stem shutdown.
114 T roubleshooting 1 Click Start → Control P ane l → Pr o g r am s → Use an older p rogram with this version of W indows. 2 In the welcome sc reen, click Next .
T roubleshooting 115 • Resea t the memory modules (see "Memor y" on page 187) to ensur e that your computer is suc cessfully communicati ng with the memor y .
116 T roubleshooting Windows V ista : 1 Click Start → Control P ane l → Hardware and Sound → Mouse . 2 Adjust the s ettings as needed. R EINSTALL THE MOUSE DRIVER — See "Drivers" on page 141.
T roubleshooting 117 • Reseat the power cabl e in the powe r connec tor on the back of the computer and the electrical outlet. • Bypass power strips, power e xtension cables , and other power protection de vices to verify that the comput er turns on properly .
118 T roubleshooting • See the prin ter documentati on for cabl e connectio n information. • Ensure that the printer cables ar e securely connected to the printer and the computer . T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such a s a lamp.
T roubleshooting 119 V ERIFY THAT THE SCANNER IS RECOGNIZED BY M ICROSOFT W INDOWS — Win d o w s X P: 1 Click Start → Control P an el → P rinters and Other Hardware → Scanners an d Cameras . 2 If your scanne r is listed, W indows r ecognizes the scanner .
120 T roubleshooting.
T roubleshooting T ools 121 10 T roubleshooting T ools Diagnostic Lights CAUTION: Before you begin any of the procedur es in this section, follow the safety instructions in the Product Information Guide .
122 T roubleshooting T ools blinking green The computer is in a reduced power or "sleep" state. Use one of the appropriate methods to "wak e up" the computer .
T roubleshooting T ools 123 Diagnostic Light Co des During POST The power light dis plays a solid gr een for diagnostic light codes during POST . (blinking) amber A possible system board failur e has occurred. Contact Dell for technical assistance (see "Contacting Dell" on page 295).
124 T roubleshooting T ools A possible expansion car d failure has occurred. 1 Determine if a conf lict exi st s by re mo vi ng a ca rd (not the graphi cs card) and then rest arting the computer (see "Cards" on page 193).
T roubleshooting T ools 125 A possible graphics card failure has occurred. 1 If the computer has a graphics card, remove the ca rd, rei ns ta ll it , a nd t he n restart the com puter (see "Cards" on pag e 193). 2 If the problem still ex ists, instal l a graphic s card that you know works and restart the computer .
126 T roubleshooting T ools No memory modules are detected. 1 Reseat the memory modules t o ensure that your computer is successfully communicating wit h the memory ( see "Mem ory" on page 187).
T roubleshooting T ools 127 If the first memory module tested is defective, repeat the process with the rem aining mod ules to ensure that the remaining modules ar e not defective. 8 When the defective memory module i s identifie d, contact Dell for a r eplacement (see "Contacting Dell " on page 295 ).
128 T roubleshooting T ools A possible expansion car d failure has occurred. 1 Determine if a conf lict exi st s by re mo vi ng a ca rd (not a graphics card) and restarting the computer (see "Card s" on page 193).
T roubleshooting T ools 129 Beep Codes Y our computer might emit a series of beeps during start-up if the monitor cannot display error s or problems. This seri es of beeps, call ed a beep code, identifies a problem. One po ssible beep code (code 1-3- 1) consists of one beep, a burst of three beeps, and then one b eep.
130 T roubleshooting T ools Error Messages F ill out the "Diagnostics Ch ecklist" on page 294 as yo u complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
T roubleshooting T ools 131 A REQUIRED .DLL FILE WAS NOT FOUND — The program that you are trying to open is missing an essential file. T o remove and then r einstall the program: 1 Click the Start button, click Control P an el , and then click Add or Remove Pr o g r am s .
132 T roubleshooting T ools A TTACHMENT FAILED TO RESPOND — See "Drive Problems" on page 107. B AD COMMAND OR FILE NAME — Ensure that you spelled the command corr ectly , put spaces in the proper place, an d used the correct path name. B AD ERROR - CORRECTION CODE (ECC) ON DISK READ — S ee "Drive Problems" on page 107 .
T roubleshooting T ools 133 I NSERT BOOTABLE MEDIA — Insert a bootable floppy disk, CD, or other bootable media. I NVALID CONFIGURATION INFORMATION - PLEASE RUN SETUP PROGRAM — Enter the system setup program (see "System Setup" on page 89) and correct the computer configuration information.
134 T roubleshooting T ools N O BOOT SECTOR ON HARD - DISK DRIVE — Enter system setup and ensur e that the computer configuration information for the hard drive is corr ect (see "System Setup " on page 89 ) .
T roubleshooting T ools 135 P LUG AND P LAY C ONFIGURATI ON E RROR — 1 T urn your computer off, unplug i t from th e electri cal outl et, and the n remove all but one of the car ds. 2 Plug in your compu ter and reboot it. 3 If the message r eappears, the installed card might be malfun ctioning.
136 T roubleshooting T ools Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide .
T roubleshooting T ools 137 Start the Dell Diagnostics from eith er your hard drive or from the Drivers and Utilities disc. Starting the Dell Diagnostics From Y our Hard Drive 1 T urn on (or restart) your computer . 2 When the DELL™ logo appears, press <F12> immediately .
138 T roubleshooting T ools 6 Select Run the 32 Bi t Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer . 7 When the Dell Diag nostics Main Menu appears, select the test you want to run.
T roubleshooting T ools 139 4 When the tests are completed, if yo u are running the Dell Diagnostics from the Drivers and Utilities disc , remove the disc. 5 Close the test screen to r eturn to the Main Menu screen. T o exit the Dell Diagnostics and restart the computer , close the Main Menu screen.
140 T roubleshooting T ools.
Reinstalling Software 141 11 Reinstalling Software Drivers What Is a Driver? A driver is a program that controls a device such as a printer , mouse, or key bo ard . Al l d ev ic e s re qu ire a d r iv er pr og r am . A driver acts like a translator between the device and any other programs that use the device.
142 Reinstalling Software 2 Under Pic k a Ca t eg or y , click P erformance a nd Maintenance , and click System . 3 In the System P roperties window , click the Hardware tab, and click Device Manager . Microsoft Windows Vista™ 1 Click the W indows Vista start button , and right-click Computer .
Reinstalling Software 143 NOTE: The User Account Control window may appear . If you are an administrator on the computer , click Continue ; otherwise, contact your administrator to enter the Device Manager . 3 Right-click the device for which the new driver was inst alled and click P roperties .
144 Reinstalling Software Restoring Y our Operating Sy stem Y ou can restore your operating system in the following ways: • System Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the f irst solution for r estori ng your operating system and preserving data files.
Reinstalling Software 145 1 Click Start → All P rograms → Accessories → System T ools → System Res t o re . 2 Click either Restore my computer to an earlier ti me or Create a restore point . 3 Click Next and follow the r emaining on-screen prompts.
146 Reinstalling Software T o see if System Restore is enabled: 1 Click Start → Control Pa n e l → P erformance and Mainte nance → System . 2 Click the System Rest ore tab and ensure that T urn off System Restore is uncheck ed.
Reinstalling Software 147 NOTE: Do not manually shut down the computer . Click Finis h and let the computer completely reboot. 5 When prompted, click Ye s .
148 Reinstalling Software 6 Right-click Loc al Dis k ( C) in W indows Expl orer , click P roperties , and verify that the additional disk spac e is available as indicated by the increased value for F ree Space . 7 Click Fi n i s h to close the PC Res to re Re mo va l window and restart the computer .
Reinstalling Software 149 Using the Operating Sy stem Disc Before you Begin If you are considering r einstalling the W indows operating system to correct a problem with a newly installed driver , first try using Wi ndows Device Driver Rollback. See "Using W i ndows Device Driver Ro llback" on page 142.
150 Reinstalling Software NOTE: If you wait too long and the operating sy stem logo appears, continue to wait until you see the Microsoft ® Windows ® desktop; then, s hut down your computer and try again. NOTE: The next steps change the boot sequence for one time only .
Adding and Replacing Parts 151 12 Adding and Replacing Parts Before Y ou Begin This chapter provides procedures for re moving and installi ng the components in your computer .
152 Adding and Replacing Parts In the Microsoft W indows Vista™ operating system, click the W indows Vista Start button , click the arrow in the lower -right corner of the Start menu as shown below , and then click Shut Down . The computer turns off after the op erating system shutdown process is complete.
Adding and Replacing Parts 153 NOTICE: T o disconnect a network cable, firs t unplug the cable from your computer and then unplug the cable from the network device. 3 Disconnect all telephone or netw ork cables from the computer . NOTICE: T o avoid damaging the sy stem board, you must remove the main battery before you service the computer .
154 Adding and Replacing Parts 5 Locate the three hinge tabs on the edge of the computer . 6 Grip the sides of the computer cover and pivot the cover up, using the hinges as leve rage points. 7 Release the cover from the hinge tabs and set i t aside in a secure location.
Adding and Replacing Parts 155 Removing the Front Panel CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . CAUTION: T o guard against electrical shock, alway s unplug your computer from the electrical outlet before removing the cover .
156 Adding and Replacing Parts 4 Slide the front panel toward the top of the computer and then lift to remove the panel from the computer. Rotating the Hard Drive Carrier Out of the Computer 1 Disconn.
Adding and Replacing Parts 157 3 P ress down against the car d retention me chanism until it clicks into place, locked against the har d-drive carrier .
158 Adding and Replacing Parts 4 Grasp the handle on the hard-drive carri er and rotate the carrier out of the chassis so that it is at an angle of less than 180 degrees from its original position.
Adding and Replacing Parts 159 Rotating the Hard-Drive Carrier Back into the Computer 1 Grasp the handle on the hard-drive carrier and rotate the carrier back i nto the chassis until the metal tabs on each side o f the carrier are seated, securing the carrier .
160 Adding and Replacing Parts 3 Rotate the card r etention me chanism ba ck into its original position; push its tip so that its tab clicks into place. 4 Reconnect both sides of the P3 power -cable bundle that is attached to the card r etention mechanism.
Adding and Replacing Parts 161 2 Pull the front-panel releas e lever, and slide the panel to the right to engage and secure the front panel. Replacing the Computer Cover NOTICE: The computer cooling sy stem cannot function properly while the computer cover is not installed.
162 Adding and Replacing Parts a Align the computer cover with th e tabs on the computer base. b Pivot the cover down and gently press the cover until it clicks into place.
Adding and Replacing Parts 163 7 If a setup pass word has been assigned by some one else, contact your network administrator for information on resetting the chassis intrusion detector . I/O Panel CAUTION: Before you begin any of the procedur es in this section, follow the safety instructions in the Product Information Guide .
164 Adding and Replacing Parts I/O-Panel Component s 1 USB ports 2 diagnostic, hard-drive access, and network integrity lights 3 headphone connector 4 microphone connector 5 front-panel the rmal diode.
Adding and Replacing Parts 165 Removing the I/O Panel 1 F ollow the procedures in "B efore Y ou Begin" on page 151. 2 Remove the computer cover (see "R emoving the Computer Cover" on page 153). 3 Rotate the hard-drive carrier out of the computer (see "Rotating the Hard Drive Carrier Out of the Computer" on page 156).
166 Adding and Replacing Parts 6 P ress the tab between the card fan an d the fr ont fan toward s the card fan as you lift it up an d out of the computer . NOTICE: Carefully note the routing of each cable before you disconnect it, so that you are sure to re-route cables correctly .
Adding and Replacing Parts 167 Replacing the I/O Panel NOTICE: Ensure that you replace all cables or iginally attached to the I/O panel or you may experience computer problems. 1 F ollow "Removing the I/O P anel" on page 165 in re verse order .
168 Adding and Replacing Parts DC Power Connectors P1 1 power supply screws (4) 1 13 14 15 16 17 18 19 20 21 22 23 24 12345 6 78 9 1 0 1 1 1 2.
Adding and Replacing Parts 169 Pin Number Signal name 18-A WG Wire 1 3.3 V Orange 2 3.3 V Orange 3 3.3 V Orange 4C O M B l a c k 5P O K G r a y 65 V S B P u r p l e 7C O M B l a c k 8M 1 2 B l u e 9 12 VD Y ellow/ White 10 5 V Red 11 5 V Red 12 COM Black 13 OPEN 14 3.
170 Adding and Replacing Parts DC Power Connectors P2 Pin Number Signal Name 18-AWG Wire 1 12 VC Blue/White 2 12 VC Blue/White 3 COM Black 4 COM Black 5 12 V A Y ellow 6 12 V A Y ellow 7 COM Black 8 C.
Adding and Replacing Parts 171 DC Power Connector P3 DC Power Connector P5 Pin Number Signal name 18-A WG Wire 1C O M B l a c k 2 12 VC Blue/White 3 12 VC Blue/White 4C O M B l a c k 5C O M B l a c k 65 V R e d 75 V R e d 8 3.
172 Adding and Replacing Parts DC Power Connector P6 DC Power Connector FD5 Pin Number Signal name 18-A WG Wire 1 12 VD Y ellow/White 2 12 VD Y ellow/White 3 12 VD Y ellow/White 4 COM Black 5 COM Blac.
Adding and Replacing Parts 173 DC Power Connector Bay 1 (P A T A) DC Power Connectors Bay s 1, 2, and 3 (SA T A) Pin Number Signal name 18-A WG Wire 15 V R e d 2C O M B l a c k 3C O M B l a c k 4 12 V.
174 Adding and Replacing Parts Removing the Power Supply CAUTION: Before performing any of the procedure s in this secti on, follow the safety instructions in the Product Information Guide . CAUTION: T o guard against electrical shock, alwa y s unplug your c omputer from the electrical outlet before opening the cover .
Adding and Replacing Parts 175 5 Slide the power supply toward the front of the computer by approximately one inch. 6 Lift the power supply out of the computer .
176 Adding and Replacing Parts Replacing the Power Supply 1 Slide the power supply into place. 2 Replace the four screws that secur e the power supply to the back of the computer chassis. 3 Reconnect the DC power cables. 4 On the desktop computer , reattach th e power cables to the side of the har d drive.
Adding and Replacing Parts 177 The battery may need replacing if you ha ve r epeatedly reset the time and date information after turning on the computer or if one of the following messages appear: Tim.
178 Adding and Replacing Parts NOTICE: If you pry the battery out of its socket with a blunt object, be careful not to touch the sy stem board with the object. Ensure that the object is inserted between the battery and the socket bef ore you attempt to pry out the battery .
Adding and Replacing Parts 179 11 Replace the computer cover (see "Rep lacing the Computer Cover" on page 161). NOTICE: T o connect a network cable, first plug the cable into the network device and then plug it into the computer . 12 Connect your computer and devices to electrical outlets, and turn them on.
180 Adding and Replacing Parts NOTE: T o loosen the four captive screws on the sides of the heat-sink assembly , you need a long Phillips screwdriver . 5 Loose n the four captive scr ews on the sides of the heat-sink assembly . CAUTION: The heat-sink assembly may become very h ot during normal operation.
Adding and Replacing Parts 181 NOTICE: If you are installing a processor upgrade ki t from Dell, return the orig inal heat-sink assembly and processor to Dell in the same package in which your replacement kit was sent.
182 Adding and Replacing Parts NOTICE: When replacing the processor , do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket.
Adding and Replacing Parts 183 Installing the Processor NOTICE: Ground yourself by touching an unpaint ed metal surface on the back of the computer . NOTICE: When replacing the processor , do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket.
184 Adding and Replacing Parts 8 Orient the front and rear alignment notches on the processor with the front and rear alignment notches on the socket. 9 Align the pin-1 corners of the processor and socket.
Adding and Replacing Parts 185 NOTICE: T o avoid damage, ensure that the pr ocessor aligns properly with the socket, and do not use excessive fo rce when you install the processor . 10 Set the processor lightly in the socket and ensure that the processor is positioned correctly .
186 Adding and Replacing Parts NOTICE: If you are not installing a processor upgrade kit from Dell, reuse the original heat-sink assembly when you replace the processor . If you installed a processor replacemen t kit from Dell, return the original heat-sink assembly and processor to Dell in the same package in which your replacement kit was sent.
Adding and Replacing Parts 187 15 Ensure that all connectors are properly cabled and firmly seated. 16 Rotate the hard-drive carrier back into place (see "Rotating the Hard-Drive Carrier Back into the Computer" on page 159). 17 Replace the computer cover (see "Rep lacing the Computer Cover" on page 161).
188 Adding and Replacing Parts Memory Installation Ful l y b uf fe r e d D D R2 me mo r y m o du le s c a n a l s o b e in s ta l l ed in p a ir s of tw o ; i n this case, the computer will continue to operate, but with a slight reduction in performance.
Adding and Replacing Parts 189 less than that installed. Certain comp onents within th e computer require address space in the 4-GB range. Any address space reserved for these components cannot be used by computer memory .
190 Adding and Replacing Parts 1 F ollow the procedures in "B efore Y ou Begin" on page 151. 2 Remove the computer cover (see "R emoving the Computer Cover" on page 153). 3 Rotate the hard-drive carrier out of the computer (see "Rotating the Hard- Drive Carrier Back into the Computer" on page 159).
Adding and Replacing Parts 191 NOTICE: T o prevent static damage to components inside your computer , discharge static electricity from your body before you touch any of your computer’ s electronic components. Y ou can do so by touching an unpainted metal surface on the computer chassis.
192 Adding and Replacing Parts NOTICE: T o avoid damage to the memory modul e, press the module straight down into the connector while you apply equal force to each end of the module. 7 Insert the module into the connector until the module snaps into position.
Adding and Replacing Parts 193 11 P ress <F2> to enter the system setup program and check the values listed under Memory Info . The computer should have changed the value of Installed Memory to reflect the newly installed memory . V erify the new total.
194 Adding and Replacing Parts Desktop Mode: Slots 2-4 support full-length cards (1 PCI Expr ess x16 slot, one PCI Express x8 slot, and one PCI slot ), and slots 1, 5, and 6 support half - length cards (2 PCI- X slots, and 1 PCI Express x8 slot).
Adding and Replacing Parts 195 5 If you are installing a new card, remove the filler bracket to create a card- slot opening. Then continue with step 7.
196 Adding and Replacing Parts NOTICE: Ensure that you release the securing tab to unseat the car d. If the card is not removed correctly , the sy stem board may be damaged.
Adding and Replacing Parts 197 6 If you are replacing a card that is already installed in the computer , remove the card: a If necessary , di sconnect any cables connected to the card. b If the card is full-length, press the release tab on the end of the alignment guides on the fan case.
198 Adding and Replacing Parts 11 Before you close the card r etention door , ensure that: • The tops of all cards and filler brackets ar e flush with the alignment bar . • The notch in the top of the card or filler bracket fits around the alignment guide.
Adding and Replacing Parts 199 12 Rotate the card retention door until it snaps into place. NOTICE: Do not route card cables over or behi nd the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment.
200 Adding and Replacing Parts a Pu ll up to free the card retention mechanism from the hard-drive carrier . b F ind the removable car d-retention device (if installed) located at the base of the card r etention me chanism, beside the hard-drive carrier .
Adding and Replacing Parts 201 a Enter the system setup program (see "System Setup " on page 89), select Integrated Audio , and then change the setting to Off .
202 Adding and Replacing Parts 5 Remove the card: a If necessary , dis connect any cables conne cted to the card. 1 release tab 2 card retention door 3 alignment bar 4 alignment guide NOTE: For extra security , re move the alignment guide (an upside-down screw) and screw it in right side up to secure a car d.
Adding and Replacing Parts 203 b If the card is full-length, press the release tab on the end of the alignment guides on the fan case. c If the connector has a release tab, press the release tab as you grasp the card by its top corners, and ease it out of its connector .
204 Adding and Replacing Parts 8 Rotate the card r etention door until it snaps into place. NOTICE: Do not route card cables over or behi nd the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment.
Adding and Replacing Parts 205 11 Rotate the hard -drive carrier back in to place (see "Rota ting the Hard Drive Carrier Out of the Computer" on page 156). NOTICE: T o connect a network cable, first plug the cable into the network device and then plug the cable into the computer .
206 Adding and Replacing Parts Desktop Computer Drives P ossible fully-populated co mputer con figurations: • Up to three SA T A hard drives or two (internal) SAS an d one SA T A hard drive, one opt.
Adding and Replacing Parts 207 About the Metal Shields Present in Some Drive Configurations In certain computer configurations, meta l shields are pr esent in the drive bays of your computer . If metal shields are pr esent in your computer configuration, they are essential and must be installed in the appropriate bays at all times.
208 Adding and Replacing Parts Note the th ree scenarios in which a metal shield may be removed and not immediately replaced: • If the FlexBay held a third hard-drive (in the tower configuration onl.
Adding and Replacing Parts 209 General Drive Installation Guidelines NOTICE: If metal shields are present in your com puter configuration, th ey must be installed at all times while your computer is in use or your computer may not function properly .
210 Adding and Replacing Parts SA T A Data Cable Connectors 1 SA T A data cable 2 SA T A connector on sy stem board 3 SA T A drive SA T A data cable 1 2 3 4.
Adding and Replacing Parts 211 SAS Data Cable Connectors 1 SAS data cable 2 power cable 3 SAS connector 4 SAS drive 2 1 3 4.
212 Adding and Replacing Parts Controller Card Data Cable Connectors Hard Drive NOTICE: It is recommended that you only us e SAS cables purchased from Dell.
Adding and Replacing Parts 213 3 Remove the computer cover (see "R emoving the Computer Cover" on page 153). NOTICE: If only one hard drive is to be installed , it should be connected to the SA T A0 connector on the sy stem board. 4 Disconnect the har d drive power cabl e from the hard drive that you are removing.
214 Adding and Replacing Parts If you are going to install a replacement drive, see "Installing a Hard Drive into the Rotatable Carrier (T ower or Desktop Computer)" on page 215. 8 Ensure that all connectors are pr operly cabled and firmly seated.
Adding and Replacing Parts 215 Installing a Hard Drive into the Rotatable Carrier (T ower or Desktop Computer) CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide .
216 Adding and Replacing Parts NOTICE: SAS drives and SA T A drives cannot be mixed in the rotatable hard-drive carrier . The drives in the hard-drive carrier must both be either SA T A or SAS hard drives. 9 Slide the har d drive into the hard-drive bay until it clicks secur ely into place.
Adding and Replacing Parts 217 NOTICE: If only one hard drive is to be installed , it should be connected to the SA T A0 connector on the sy stem board.
218 Adding and Replacing Parts NOTICE: In a mixed configuration of two SAS drives and one SA T A drive, the SA T A drive must be the boot (primary) drive and must go in the FlexBay. 16 If the drive you just installed is the primary drive, insert bootable media into drive A.
Adding and Replacing Parts 219 NOTICE: If metal shields are present in your com puter configuration, th ey must be installed at all times while your computer is in use or your computer may not function properly .
220 Adding and Replacing Parts 7 Disconnect the data cable from the back of the hard drive and from the connector on the system board. If it is connected to a car d and you will not be reinstalling the drive, route the data cable to the side.
Adding and Replacing Parts 221 10 If you are not installing another drive in the drive bay , and If metal shields are pr esent in your computer (see "About the Metal Shields Pr esent in Some Drive Configurations" on page 207), reinstall the vented metal insert over the FlexBay and the empty space beneath it.
222 Adding and Replacing Parts NOTE: The screws installed in the following step must be installed in the front fo ur screw holes in order for the drive to be installed. 2 Install 4 scr ews in the front four holes on the sides of the drive, if they are not already installed.
Adding and Replacing Parts 223 10 Connect a power cable to the back of the hard drive. 11 Connect a data cable to the back of th e har d drive and, if it is a SA T A drive, connect the other end to the SA T A_2 connector on the system board.
224 Adding and Replacing Parts NOTICE: If metal shields are present in your computer configuration, they must be installed at all times while your comput er is in use or your computer may not function properly .
Adding and Replacing Parts 225 a Insert the metal insert’s two upper sc rews and its two lower screws into the corresponding slots inside the Fle xBay . b P ush the vented metal insert until it clicks into place and its metal tabs rest flush against the chass is surface.
226 Adding and Replacing Parts 2 Remove the computer cover (see "Removing the Computer Cover and F ront P anel" on page 153). 3 Remove the drive panel (see "Removing the Drive P anel" on pag e 233). 4 Pu ll the desktop drive retention insert out by the handle and set it aside in a safe pla ce.
Adding and Replacing Parts 227 6 Disconnect the data cable from the back of the har d drive and from the connector on the system board. 7 Slide the hard-drive carrier out of the 5.25-inch drive bay . 8 P ress the blue tabs on each side of the hard-drive bracket toward each other and slide the drive out of the hard-drive carrier .
228 Adding and Replacing Parts Then, if metal shields are pr esent in your computer (see "About the Metal Shields P resent in Some Drive Config urations" on page 207), instal l the 5.25-inch metal shield in its place: al ign its scr e ws in the metal rails and push the shield ba ck unti l it clicks into place.
Adding and Replacing Parts 229 6 If another device is installed in the optical drive bay , remove that device (see "Removing an Optical Drive (Desktop Computer)" on page 274).
230 Adding and Replacing Parts 9 Slide the hard drive in the hard-drive brack et into the hard-drive carrier . 10 Slide the hard-drive carrier into the 5.
Adding and Replacing Parts 231 11 Replace the desktop dr ive retention insert and fold down its hand le. 12 Connect a power cable to the hard drive. 1 desktop drive-retention insert 2 optio nal third .
232 Adding and Replacing Parts 13 Connect the data cable to the back of the drive and to the connector on the system boar d. 14 Ensure that all connectors are pr operly cabled and firmly seated. 15 Reinstall the drive panel (see "Replaci ng the Drive P anel" on page 237).
Adding and Replacing Parts 233 NOTICE: T o connect a network cable, first plug the cable into the network port or device and then plug it into the computer .
234 Adding and Replacing Parts 1 drive panel 2 sliding plate 3 sliding plate lever 1 2 3 T ower Orientation.
Adding and Replacing Parts 235 4 Pivot the drive panel outwar d and lift it from its side hinges. 5 Set the drive panel aside in a secure location. Removing a Drive-Panel Insert NOTICE: Drive-panel inserts may contain screws on the inside. Y ou can attach the screws to new drives that do not have any screws.
236 Adding and Replacing Parts NOTICE: T o avoid breaking the drive-panel insert tab, do no t pull the insert more than approximately 1 cm (½ inch) away from the drive panel before sliding the tab out of the slot. 4 Pinch the drive-panel insert re le ase tabs and rotate the insert just enough to free the r elease tabs.
Adding and Replacing Parts 237 2 Pinch the drive-panel insert r el ease tabs together and rotate the drive- panel insert into place. 3 Ensure that the drive-panel insert is correctly seated in the drive panel. Replacing the Drive Panel 1 F ollow the procedures in "B efore Y ou Begin" on page 151.
238 Adding and Replacing Parts 1 drive-panel tabs 2 drive panel 2 T ower Orientation 1.
Adding and Replacing Parts 239 2 Align the drive panel tabs with the side-door hinges. 3 Rotate the drive panel toward the computer until it snaps into place on the drive panel. 4 Replace the front panel (see "Replaci ng the F ront P anel" on page 160).
240 Adding and Replacing Parts NOTICE: T o prevent static damage to component s inside your computer , discharge static electricity from y our body before you touch any of your computer’ s electronic components. Y ou can do so by touchi ng an unpainted metal surface on the computer .
Adding and Replacing Parts 241 6 Slide the sliding-plate lever to the ri ght to r elease the shoulder screw and slide the drive out of the FlexBay . 1 sliding-plate lever 2 data cable 3 power cable 4 .
242 Adding and Replacing Parts NOTICE: If metal shields are present in your computer configuration, they must be installed at all times while your comput er is in use or your computer may not function properly .
Adding and Replacing Parts 243 9 Reinstall the drive panel (see "Replacing the Drive P anel" on page 237). 10 Ensure that all connectors are properly cabled and firmly seated. 11 Replace the computer cover (see "Rep lacing the Computer Cover" on page 161).
244 Adding and Replacing Parts 8 Gently slide the drive into the FlexBa y until you hear a click or feel the drive securely installed. 1 floppy drive 2 screws (4) 1 2 2 1.
Adding and Replacing Parts 245 9 Attach the power and data cables to the floppy drive. 10 Connect the other end of the data ca ble to the system board connector labeled "DSKT ." T o locate the system board connector , see "System Boar d Components" on page 28.
246 Adding and Replacing Parts 12 Reinstall the drive panel (see "Replaci ng the Drive P anel" on page 237). 13 Ensure that all connectors are pr operly cabled and firmly seated. 14 Replace the computer cover (see "Re placing the Computer Cover" on page 161).
Adding and Replacing Parts 247 6 P ull the desktop drive retention insert by the handle and set it aside in a safe place. 1 power cable 2 data cable 3 floppy-drive connector (DSKT on sy stem board) 1 .
248 Adding and Replacing Parts 7 Remove the floppy drive from the FlexBay . 8 If you are not installing another drive in the FlexBay , and metal shields are present in your computer (see "About t.
Adding and Replacing Parts 249 9 If you are installing another drive in the FlexBay , see the appropria te installation instructio ns in this section. 10 Replace the desktop dr ive retention insert and fold down its hand le. 11 Reinstall the drive panel (see "Replacing the Drive P anel" on page 237).
250 Adding and Replacing Parts Installing a Floppy Drive (Desktop Computer) 1 F ollow the procedures in "B efore Y ou Begin" on page 151. 2 Remove the computer cover (see "R emoving the Computer Cover" on page 153). 3 Remove the drive panel (see "Removing the Drive P anel" on pag e 233).
Adding and Replacing Parts 251 6 If the FlexBay is not populated and metal shields are present in yo ur computer (see "About the Metal Shields Pr ese nt in Some Drive Configurations" on page 207), re move the vented metal insert: a P ull the vented metal insert forward un til its surface is flush with that of the surrounding ch assis.
252 Adding and Replacing Parts 8 If no screws ar e attached to the drive, remove the shoulder screws from the inside of the drive panel and attach the screws to the new drive. 9 Gently slide the drive into the FlexBa y until you hear a click or feel the drive securely installed.
Adding and Replacing Parts 253 12 Replace the desktop drive retainer insert and fold the handle down. 13 Check all cable connection s, and fold cables out of the way to allow for airflow between the fan and cooling vents. 14 Reinstall the drive panel (see "Replacing the Drive P anel" on page 237).
254 Adding and Replacing Parts 17 Connect your computer an d devices to their electrical outlets, and turn them on. See the documentation that came wi th the drive for instructions on installing any software requir ed for drive operation.
Adding and Replacing Parts 255 6 Slide the sliding-plate lever to the ri ght to r elease the shoulder screw and slide the reader out of the FlexBay . 1 sliding-plate lever 2 interface cable 3 Media Ca.
256 Adding and Replacing Parts NOTICE: If metal shields are present in your computer configuration, they must be installed at all times while your comput er is in use or your computer may not function properly .
Adding and Replacing Parts 257 8 If you are installing another drive in the FlexBay , see the appropria te installation instructio ns in this section. 9 Reinstall the drive panel (see "Replacing the Drive P anel" on page 237). 10 Ensure that all connectors are properly cabled and firmly seated.
258 Adding and Replacing Parts 8 Gently slide the reader into the FlexBay until you hear a click or feel the read er se cure ly in sta ll ed. 1 Media Card Reader 2 screws 1 sliding-plate lever 2 Media.
Adding and Replacing Parts 259 9 Attach the interface cable to the Media Card Reader . 10 Connect the other end of the interface cable to the system board connector labeled "USB." T o locate system board connectors, see "System Board Components" on page 28.
260 Adding and Replacing Parts NOTICE: T o connect a network cable, first plug the cable in to the network port or device and then plug it in to the computer .
Adding and Replacing Parts 261 6 P ull the desktop drive retention insert ou t by the handle and set it aside in a safe place. 1 interface cable 2 Media Card Reader connector (USB on sy stem board) 3 .
262 Adding and Replacing Parts 7 Remove the Media Card Reader . 8 If you are not installing another drive in the FlexBay and metal shields are present in your computer (see "About the Metal Shiel.
Adding and Replacing Parts 263 9 If you are installing another drive in the FlexBay , see the appropria te installation instructio ns in this section. 10 Replace the desktop retention insert and fold down its hand le. 11 Reinstall the drive panel (see "Replacing the Drive P anel" on page 237).
264 Adding and Replacing Parts Installing a Media Card Reader (Desktop Computer) 1 F ollow the procedures in "B efore Y ou Begin" on page 151. 2 Remove the computer cover (see "R emoving the Computer Cover" on page 153). 3 Remove the drive panel (see "Removing the Drive P anel" on pag e 233).
Adding and Replacing Parts 265 6 If the FlexBay is not populated and metal shields are present in yo ur computer (see "About the Metal Shields Pr ese nt in Some Drive Configurations" on page.
266 Adding and Replacing Parts 8 If no screws ar e attached to the read er , remove the shoulder screws from the inside of the drive panel and attach them to the new Media Card Reader . 9 Gently slide the reader in to place until you hear a click or feel the drive secure ly installed.
Adding and Replacing Parts 267 12 Replace the desktop drive retention insert and fold the handle down. 13 Check all cable connection s, and fold cables out of the way to allow for airflow between the fan and cooling vents. 14 Reinstall the drive panel (see "Replacing the Drive P anel" on page 237).
268 Adding and Replacing Parts 17 Connect your computer an d devices to their electrical outlets, and turn them on. See the documentation that came wi th the drive for instructions on installing any software requir ed for drive operation.
Adding and Replacing Parts 269 6 Slide the sliding-plate lever to the ri ght to r elease the shoulder screw and slide the drive out to remove it from the drive bay .
270 Adding and Replacing Parts NOTICE: If metal shields are present in your computer configuration, they must be installed at all times while your comput er is in use or your computer may not function properly .
Adding and Replacing Parts 271 10 Ensure that all connectors are properly cabled and firmly seated. 11 Replace the computer cover (see "Rep lacing the Computer Cover" on page 161). NOTICE: T o connect a network cable, first plug the cable into the network port or device and then plug it into the computer .
272 Adding and Replacing Parts 9 Gently slide the drive into place unti l you he ar a click or feel the drive secure ly installed. 1 optical drive 2 screws 1 drive retention insert 2 optical drive 1 2.
Adding and Replacing Parts 273 10 Attach the power and data cables to the optical drive. If you are installing a SA T A drive, conn ect the other end of the da ta cable to a SA T A connector on the system board. 11 Check all cable connection s, and fold cables out of the way to allow for airflow between the fan and cooling vents.
274 Adding and Replacing Parts 13 Ensure that all connectors are pr operly cabled and firmly seated. 14 Replace the computer cover (see "Re placing the Computer Cover" on page 161). NOTICE: T o connect a network cable, first plug the cable in to the network port or device and then plug it in to the computer .
Adding and Replacing Parts 275 6 P ull the desktop drive retention insert ou t by the handle and set it aside in a safe place. 1 optical drive 2 power cable 3 SA T A data cable 4 SA T A data cable 5 S.
276 Adding and Replacing Parts 7 Remove the optical drive from the drive bay . NOTICE: If metal shields are present in your computer configuration, they must be installed at all times while your comput er is in use or your computer may not function properly .
Adding and Replacing Parts 277 9 If you are installing another drive in the optical drive bay , see the "Installing an Optica l Drive (Desktop Compu ter)" on page 277. 10 Replace the desktop dr ive retention insert and fold down its hand le.
278 Adding and Replacing Parts 6 If another device is inst alled in the optical drive bay , remove that device (see "Removing an Optical Drive (Desktop Computer)" on page 274).
Adding and Replacing Parts 279 10 Gently slide the drive into pla ce until you hear a click or feel the drive securely installed. NOTICE: Do not attach a SA T A optical drive to an HDD connector on the sy stem board or it will not function. Attach SA T A optical drives to the connectors labeled SA T A on the sy stem board.
280 Adding and Replacing Parts 12 Replace the desktop drive retention insert and fold down its ha ndle. 13 Check all cable conne ctions, and fold cables out of the way to allow for airflow between the fan and cooling vents. 14 Reinstall the drive panel (see "Replaci ng the Drive P anel" on page 237).
Adding and Replacing Parts 281 16 Replace the computer cover (see "Rep lacing the Computer Cover" on page 161). NOTICE: T o connect a network cable, first plug the cable in to the network port or device and then plug it in to the computer . 17 Connect your computer and devices to their electrical outlets, and turn them on.
282 Adding and Replacing Parts 5 Use a long Phillip s screwdriver to l oosen the four captive scr ews on the sides of the heat-sink assembly . CAUTION: The heat-sink assembly may become very h ot during normal operation. Ensure that it has had sufficient ti me to cool before you touch it.
Adding and Replacing Parts 283 9 Disconnect the front fan from the connector labeled F AN_FRONT on the system board (see "System Board Components" on page 28.) 10 If the system is in towe r mode, pull to remove the full-length card r etainer piece beside the card fan.
284 Adding and Replacing Parts 15 Remove any components that restri ct access to the system boar d. 16 Disconnect all cables fr om the system board. 17 Before you r emove the existing sy stem boar d, visually compare the replacement system boar d to the existing system board to mak e sure that you have the correct part.
Adding and Replacing Parts 285 CAUTION: The processor package and heat-sink asse mbly can get hot. T o avoid burns, ensure that the package and assembly have had sufficient time to cool before you touch them. b Remove the processor from the existing system board and transfer the processor to the replacement syst em board.
286 Adding and Replacing Parts.
Adding and Replacing Parts 287.
288 Adding and Replacing Parts.
Getting Help 289 13 Getting Help Obtaining Assistance CAUTION: If you need to remove the comput er cover , first disconnect the computer power and modem cables from all electrical outlets.
290 Getting Help NOTE: Some of the following services are not alway s available in all locations outside the continental U.S. Call your l ocal Dell representative for information on availability . T echnical Support an d Customer Service Dell's support service is available to answer your questions about Dell™ hardwar e.
Getting Help 291 • Dell Marketing and Sales e-mail addresses apmarketing@dell.com (Asian/P acific countrie s only) sales_canada@dell.com (Canada only) • Anonymous fil e transfer protocol (F TP) ftp.dell.com Log in as user: anonymous , and use your e-mail ad dress as your password.
292 Getting Help Returning Items for W arranty Repair or Credit P repare all items being returned, whether for repair or cr edit, a s follows: 1 Call Dell to obtain a Return Material Authorization Number , and write it clearly and prominently on the outside of the box.
Getting Help 293 CAUTION: Before working inside your computer , follow the safety instructions in your Product Information Guide ..
294 Getting Help Diagnostics Checklist Name: Date: Address: Phone number: Service T ag (bar code on the back or bottom of the computer): Express Service Code: Return Material A uthorization Number (if.
Getting Help 295 Contacting Dell F or customers in the United Stat es, call 800.WWW .DELL (800 .999.3355). NOTE: If you do not have an active Inte rnet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
296 Getting Help.
Appendix 297 14 Appendix FCC Notice (U.S. Only) FCC Class B This equipment generates, uses, and can radiate radio frequency energy and, if not instal led and used in accordan ce with the manufactur er ’s instruction manual, may cause interfer ence with radio and television reception.
298 Appendix The following information is provided on the device or devices covered in this document in compliance with the FCC r egulations: • Product name: Dell™ P recision™ T5400 • Model number: DCT A • Company name: Dell Inc.
Glossary 299 Glossary T erms in this Glossary ar e provided for informational purposes only and may or may not describe features includ ed with your particular computer . A AC — alternating curr ent — The form of electr icity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
300 Glossary understand what effect these settings have on the computer , do not change them. Also ref erre d t o as system setup . bit — The smalle st unit of data interpreted by your compu ter .
Glossary 301 CD-RW — CD re writable — A rewritable version of a CD. Data can be written to a CD-RW disc, and then erased and written over (r ewritten). CD-RW drive — A drive that can read CDs and write to CD-RW (re writable CDs) and CD-R (recor dable CDs) discs.
302 Glossary DIN connector — A round, six-pin connect or that conforms to DIN (Deutsche Industrie-Norm) standards; it is typically used to connect PS/2 ke yboard or mouse cable connectors. disk striping — A technique for spreading data over multiple disk drives.
Glossary 303 E ECC — error checking and correction — A ty pe of memory that includes special circuitry for testing the ac curacy of data as it passes in and out of memory . ECP — extended capabilities port — A pa rallel connector design that provides improved bidirectional data transmission.
304 Glossary FBD — fully-buffered DIMM — A DIMM with DDR2 DRAM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDRA M chips and the system.
Glossary 305 heat sink — A metal plate on some proce ssors that helps dissipate heat. hibernate mode — A power management mode that saves everything in memory to a reserved space on the hard drive and t hen turns off the computer .
306 Glossary assigned an IRQ. Although two devices can shar e the same IRQ assignment, you cannot operate both devices simultaneou sly . ISP — Internet service provider — A company that allows you to access its host server to connect directly to the Internet, send and r eceive e-mail, and access websites.
Glossary 307 equals 1024 KB. When used to refer to har d drive storage, the term is often rounded to 1,000,000 bytes. MB/sec — megabytes per second — One millio n bytes per second.
308 Glossary N network adapter — A chip that provides netw ork capabilities. A computer may include a network adapter on its system board, or it may contain a PC Card with an adapter on it. A network adapter is also referred to as a NIC (network interface controller).
Glossary 309 PCMCIA — P ersonal Computer Memory Card International Association — The organ ization that establishes standar ds for PC Cards. PIO — programmed input/output — A method of transferring data between two devices through the processor as part of the data path.
310 Glossary • It is located on a n etwork in a directory and the system administrator h as assigned rights only to specific individuals. refresh rate — T he frequency , measured in Hz, a t which your screen's horizontal lines are r echarged (sometimes also referred to as its vertical fr equency ).
Glossary 311 digital device or digital camera to your computer . Service T ag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.
312 Glossary SXGA — super -extended graphics array — A video standard for video cards and controllers that supports r esolutions up to 1280 x 1024. SXGA+ — super -extended graphics array plus — A video standard for video car ds and controllers that supports r esolutions up to 1400 x 1050.
Glossary 313 down your computer . USB — universal serial bus — A hardware interface for a low-speed device such as a USB-compatible keyboar d, mouse, joystick , scanner , set of speakers, printer , broadband devices (DSL and cable modems), imaging devices, or storage devices.
314 Glossary V — volt — The measurement of electric potential or electromotive force. One V appears across a resistance of 1 ohm when a curr ent of 1 ampere flows through that resistance. W W — watt — The measu rement of electrical power . One W is 1 ampere of current flowing at 1 v olt.
Glossary 315 Zip drive — A high-capacity floppy drive develo ped by Iomega Corporation that uses 3.5-inch removable disks called Zip disks. Zi p disks are slightly lar ger than regular floppy disks, about twice as thick, and hold up to 100 MB of data.
316 Glossary.
An important point after buying a device Dell NX046 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Dell NX046 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Dell NX046 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Dell NX046 you will learn all the available features of the product, as well as information on its operation. The information that you get Dell NX046 will certainly help you make a decision on the purchase.
If you already are a holder of Dell NX046, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Dell NX046.
However, one of the most important roles played by the user manual is to help in solving problems with Dell NX046. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Dell NX046 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
