Instruction/ maintenance manual of the product Latitude Latitude LT System Dell
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Dell ® Latitude ® LT System User’s Guide.
Notice Information in this manual is subject to change without notice and does not represent a commitment on the part of Dell Computer Corporation. Dell Computer Corporation shall not be liable for te.
v Notice for Users in the USA FCC Statement WARNING: FCC Regulations state that any unauthorized changes or modifications to this equipment not expressly approved by the manufacturer could void the user’s authority to operate this equipment.
vi About the Modem This equipment complies with Part 68 of FCC Rules. On the bottom of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company.
vii The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless such message clearly.
viii Notice for Users in Canada About the Modem The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The department does not guarantee the equipment will operate to the user's satisfaction.
ix combination of devices subject only to the requirement that the total Ringer Equivalence Number of all the devices does not exceed 5. CAUTION: Disconnect telephone lines before accessing the modem card. ATTENTION: Debrancher les lignes telephoniques avant d’enlever ce couvricle.
x Notice for Users in Europe This equipment complies with the requirements of Directives 89/336/EEC and 73/23/EEC as amended by 93/68/EEC. Dieses Gerät entspricht den Anforderungen der EG- Richtlinien 89/336/EWG und 73/23/EWG mit Änderung 93/68/EWG.
xi CE Notice Marking by the symbol indicates compliance of this Dell system to the EMC (Electromagnetic Compatibility) directive and the LVD (Low Voltage Directive) of the European Union.
xii CAUTION: To prevent electrical shock, disconnect the AC cord and the battery before servicing. CAUTION: FOR A COMPLETE ELECTRICAL DISCONNECTION, PULL OUT THE MAIN PLUG AND THE BATTERY. VORSICHT: UM DIE STROMZUFUHR VOLLSTÄNDIG ZU UNTERBRECHEN, DEN NETZSTECKER HERAUSZIEHEN UND DIE BATTERIE ÈNTFERNEN.
xiii Safety Precautions General • Follow all cautions and instructions which may be marked on the computer. • Except as described elsewhere in this manual, refer all servicing to qualified personnel. Immediately shut off the computer and request servicing under the following conditions: • The power cord or plug is damaged or frayed.
xiv • Do not scratch the surface of the LCD screen. • Turn off the computer and disconnect the AC power cord before cleaning. Battery Pack Precautions Handling • Never put the battery pack in a fire. • Do not attempt to open or alter the battery pack.
xv Modem Precautions • Never install telephone wiring during a lightning storm. • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. • Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
xvi Recording Important Information For future reference, please record the following information in the spaces provided below. Model Number: Serial Number: Date of purchase: Dealer’s Name: Place of purchase: Password: The serial number is printed on a sticker located on the bottom of the computer.
xvii Manual Conventions This manual uses a set of style conventions described below. Notes and Cautions are italicized with icons: A note icon informs you of a special technique or information that may help you perform a task or better understand a process.
xviii.
xix Overview of Computer Actual appearance of your computer may be slightly different depending on the model. Front.
xx Right Left.
xxi Rear Bottom.
xxii.
xxiii Table of Contents Quick Setup 1-1 Turning Power On ................................................................................... 1-1 Setting Up the Windows Operating System .............................................. 1-3 Shutting Down the System .
xxiv Security Features 6-1 Passwords .............................................................................................. 6-1 Security Slot ............................................................................................ 6-4 Setup Utility 7-1 Running the Setup Utility .
Quick Setup 1-1 CHAPTER 1 Quick Setup Your computer is designed and pre-configured for easy setup and use. This chapter describes the steps to get your computer up and running as quickly as possible. Read this chapter first. Turning Power On Your computer is powered with either the rechargeable battery or AC power.
Dell Latitude LT System User’s Guide 1-2 4. Plug the AC power cord into a wall outlet. 5. Slide the display lock latch until the screen cover releases, and raise the cover. 6. Tilt the cover to a comfortable viewing position. 7. Slide the power switch to the rear and release it.
Quick Setup 1-3 Setting Up the Windows ® Operating System The first steps in the setup process are as follows: • Gathering information • Configuring your computer • Restarting your computer To set up the operating system, follow the instructions on the screen.
Dell Latitude LT System User’s Guide 1-4 Shutting Down the System • Do not turn off the computer by sliding the power switch. Data may be lost or damaged . • Do not turn off or reset the computer while the hard disk indicator or the indicator on the external floppy disk drive unit or optional external CD-ROM drive is lit.
Basic Operations 2-1 CHAPTER 2 Basic Operations This chapter describes the basic operations of your computer. Choosing Power Source You can use the computer with one of the following power sources: • AC power from a wall outlet Use AC power whenever possible; rely on the battery only when AC power is not available.
Dell Latitude LT System User’s Guide 2-2 Using the AC Adapter When connected to a wall outlet, the AC adapter provides power for operation and charges the battery. The AC input voltage can range from 100 to 240 volts so that you can use the computer with the appropriate plug adapter.
Basic Operations 2-3 You can turn off the computer with the power switch if you encounter hardware or software problems which lock up the system. In this case, slide and hold the switch for more than 5 seconds. Reset Switch Do not use metallic materials to slide the reset switch.
Dell Latitude LT System User’s Guide 2-4 Using the Glide Pad Take a moment to become familiar with how the glide pad works. Place Your Fingertip Place your left or right hand next to the glide pad, resting your wrist naturally in a relaxed manner. Place your thumb or finger on the glide pad.
Basic Operations 2-5 Scroll You can scroll through information in a list or in a document by using the glide pad. Place your finger on the right part of the glide pad and move it back and forth.
Dell Latitude LT System User’s Guide 2-6 Decreases the LCD screen brightness. Increases the LCD screen brightness. Turns the screen backlight on and off. Puts the computer in suspend mode (to RAM or to Disk, according to the setup selection). See also Chapter 3.
Basic Operations 2-7 3. Connect the connector of the floppy disk drive unit to the floppy disk drive port. Removing External Floppy Disk Drive Unit 1. Remove the floppy disk from the floppy disk drive.
Dell Latitude LT System User’s Guide 2-8 Inserting and Removing a Floppy Disk Inserting • Always insert a floppy disk straight into the computer. • When inserting the disk, make sure it is not upside down. • Do not use excessive force when inserting the floppy disk.
Basic Operations 2-9 Formatting a Floppy Disk When you format a floppy disk, all data previously stored on the disk is lost. 1. Make sure the floppy disk is not write-protected, and insert it into the floppy disk drive. 2. Double-click My Computer on the desktop.
Dell Latitude LT System User’s Guide 2-10.
Battery and Power Management 3-1 CHAPTER 3 Battery and Power Management This chapter explains how to manage the computer ’ s power effectively and use the standard battery or an optional battery pack. Standard Battery Pack When not connected to an external power source, your computer operates with the rechargeable internal standard battery pack.
Dell Latitude LT System User’s Guide 3-2 Checking the Battery Level You can check the battery level in the Power Management properties dialog box in the Control Panel or by double-clicking the battery or AC plug icon on the taskbar. You can also check the battery indicator on the front side of the computer.
Battery and Power Management 3-3 Low Battery Indication When the battery power becomes significantly low, the battery power indicator ( ) turns red and the warning beep sounds. Save your data and turn off the computer, or connect the computer to a wall outlet immediately.
Dell Latitude LT System User’s Guide 3-4 2. Turn on the computer. 3. When the message Press <F2> to enter Setup Utility appears, press F2 to open the Setup Utility. 4. Disable the power management and set Critical Battery Suspend to Disabled in the Power menu of the Setup Utility.
Battery and Power Management 3-5 Optional External Battery Pack You can use an optional external battery pack to power your computer for longer periods of time. Use only the appropriate optional external battery pack, and attach it correctly . Connecting External Battery Pack 1.
Dell Latitude LT System User’s Guide 3-6 Removing External Battery Pack Before removing the external battery pack, turn off the computer or confirm that the standard battery pack has power remaining.
Battery and Power Management 3-7 Charging External Battery Pack You can charge the external battery pack by connecting AC power to the computer with the external battery connected. To charge most effectively, the standard and external battery pack should be charged as follows: 1.
Dell Latitude LT System User’s Guide 3-8 Power Management Power management saves electricity and extends battery life by controlling power supply to built-in devices. You can set the power management properties in the Setup Utility. The default properties are optimized for maximum battery life under normal operating conditions.
Battery and Power Management 3-9 Suspend Modes The power management feature contains two types of suspend modes: suspend-to- RAM mode and suspend-to-disk mode. In the Setup Utility, you can define which suspend mode the system enters in what conditions.
Dell Latitude LT System User’s Guide 3-10 Resuming From Suspend-to-RAM Mode Your computer resumes from the suspend-to-RAM mode in each of the following cases: • You press any key.
Battery and Power Management 3-11 Disabling Power Management In the Setup Utility 1. In the Power menu, set Power Management Function to Enabled . 2. Set Hard Disk Power Down after , Video Power Down after and Auto Suspend to Disabled . 3. Set Power Management Function to Disabled.
Dell Latitude LT System User’s Guide 3-12.
Peripherals 4-1 CHAPTER 4 Peripherals This chapter describes how to use peripheral devices with your computer. You can connect a printer, external monitor, external keyboard, mouse or other device to the parallel, RS-232C serial, USB or keyboard/mouse ports.
Dell Latitude LT System User’s Guide 4-2 Peripheral Connection Overview.
Peripherals 4-3 PC Card Your computer is equipped with a PC card (PCMCIA) slot, which can accommodate one Type II card. Before inserting a PC card into your computer, see its manual. When using a PC card which needs an IRQ, disable one of the following ports: Serial, IR, LPT, Modem, or Sound.
Dell Latitude LT System User’s Guide 4-4 Raise the PC card eject button only when you need to push it. The eject button may get knocked off the computer if it is not pushed down. In this case, replace the button while the inserted PC card is pushed in.
Peripherals 4-5 Connecting the Optional External CD-ROM Drive You can connect the optional external CD-ROM drive using the PC card slot. Keyboard/Mouse You can use a full size desktop keyboard or external mouse with your computer. Two keyboard/mouse ports and one RS-232C serial port are available when the external floppy disk drive is connected.
Dell Latitude LT System User’s Guide 4-6 Using a Serial Mouse Connect the serial mouse to the RS-232C serial port of the external floppy disk drive unit. When starting the system, enter the Setup Utility and set the item Serial Port: to Auto or Enabled and Internal Pointing Device to Disabled in the Advanced menu.
Peripherals 4-7 Switching the Display 1. In the Display Properties dialog box, select Settings ; then select Advanced … . 2. Select NeoMagic tab; then click Display Options . 3. Select the display and click OK . 4. Click OK twice. • Although you can switch the display with Fn+F5 , use the above procedure in normal use.
Dell Latitude LT System User’s Guide 4-8 True Color (24 bit) means about 16,770,000 (16M) colors. • If you select True Color in the Color Palette, * The drawing speed of screen is decreased. * The screen may seem corrupted when displaying video or animation.
Peripherals 4-9 USB Device Your computer has a new interface called Universal Serial Bus (USB). With a USB connection, you can connect/disconnect peripherals without turning off the computer. Remove the cover of the USB port before using the port. To use a USB device, set the item USB Port: to Enabled in the Advanced menu of the Setup Utility.
Dell Latitude LT System User’s Guide 4-10 RS-232C Device You can use RS-232C devices, such as a modem or a terminal adapter, with your computer. An RS-232C port is available on the external floppy disk drive unit. To use an RS-232C device, set the item Serial Port : to Auto or Enabled in the Advanced menu of the Setup Utility.
Communication Functions 5-1 CHAPTER 5 Communication Functions This chapter explains how to use infrared communications and the built-in modem. Infrared Communication Using the IR (infrared) port locat.
Dell Latitude LT System User’s Guide 5-2 • Disable the screen saver. IR Mode Your computer supports two available IR modes: IrDA (Infrared Data Association) and ASK (Amplitude Shift Keying). Each application automatically selects the appropriate IR mode.
Communication Functions 5-3 Built-in Modem (not available in some countries) You can use the built-in modem for data transfer, fax communication and voice communication. • The built-in modem on your computer is designed only for regular analog telephone lines.
Dell Latitude LT System User’s Guide 5-4 Disabling Power Management To use communication software, you may have to disable power management. See Disabling Power Management in Chapter 3. Setting Communication Information 1. In the Modems Properties dialog box, select Dialing Properties .
Security Features 6-1 CHAPTER 6 Security Features This chapter describes how to protect your computer against unauthorized use, computer viruses and theft.
Dell Latitude LT System User’s Guide 6-2 • Diskette access • Fixed disk boot sector When the system starts or resumes from the suspend-to-disk mode If you have enabled Password on boot in the Security menu of the Setup Utility, the system requires a password when you turn on the computer.
Security Features 6-3 4. Press Enter again. 5. When the confirmation message appears, press Enter . 6. Press Esc and select Exit Saving Changes . 7. Press Enter twice. The system restarts. Preventing Infection of Computer Viruses You can protect against some viruses by limiting writing to the hard disk.
Dell Latitude LT System User’s Guide 6-4 Security Slot You can prevent theft by using a security cable and the security slot on the left or right side of your computer.
Setup Utility 7-1 CHAPTER 7 Setup Utility This chapter describes how to run the Setup Utility to change settings on your computer. Running the Setup Utility With the Setup Utility, you can customize the system configuration information, such as time and date, port assignments, passwords or power management settings.
Dell Latitude LT System User’s Guide 7-2 6. When the message Setup Confirmation appears, press Enter again. The system restarts. To turn off the computer when the Setup Utility is open, slide the power switch.
Setup Utility 7-3 Main Menu System Time Defines the system time, using the format hour:minute:second (24- hour format). The Tab key moves the cursor, and the space bar and the "-" key change numerals. System Date Defines the system date. The Tab key moves the cursor, and the space bar and the "-" key change numerals.
Dell Latitude LT System User’s Guide 7-4 Advanced Menu Serial Port Sets the RS-232C serial port, selecting the base I/O address. Enabled means that you can select the item yourself. Auto (default) means that the item is automatically assigned. Disabled means that you cannot use the port.
Setup Utility 7-5 Security Menu • See the previous chapter about setting passwords. • In some password settings, you cannot select some items. Set Supervisor Password Defines the supervisor password (up to eight characters). Set User Password Defines the user password (up to eight characters).
Dell Latitude LT System User’s Guide 7-6 Power Menu See Chapter 3 for information about power management and the battery. The default Power menu options will maximize battery life under normal operating conditions. Power Switch Function Defines the function of the power switch.
Setup Utility 7-7 Resume On Modem Ring Defines whether the system resumes from the suspend- to-RAM mode when the modem receives a call. The built-in modem may not be available in some countries. PCMCIA Power when Suspend RAM Defines whether the system supplies power to the PC card slot when suspended to RAM.
Dell Latitude LT System User’s Guide 7-8.
Getting Help 8-1 CHAPTER 8 Getting Help This chapter describes the tools Dell provides to help you when you have a problem with your computer. It also tells you when and how to call Dell for technical or cus- tomer assistance. Help Tools Dell provides a number of tools to assist you.
Dell Latitude LT System User’s Guide 8-2 • Self-diagnostic tools — A system-specific troubleshooting application for resolving many computer-related issues by following interactive flowcharts. • Drivers, files and utilities — The latest drivers and BIOS updates to keep your system functioning at its best.
Getting Help 8-3 continue the session later. The code number that the AutoTech service gives you allows you to continue your session where you ended it. The AutoTech service is available 24 hours a day, seven days a week. You can also access this service through the technical support service.
Dell Latitude LT System User’s Guide 8-4 Technical Support Service Dell’s industry-leading hardware technical-support service is available 24 hours a day, seven days a week, to answer your questions about Dell hardware.
Getting Help 8-5 3. Include any accessories that belong with the item(s) being returned (power cables, software diskettes, guides and so on) if the return is for credit. 4. Pack the equipment to be returned in the original (or equivalent) packing materials.
Dell Latitude LT System User’s Guide 8-6 To place a long-distance call within your own country, use area codes instead of inter national access codes, country codes and city codes. For example, to call Paris, France from Montpellier, France, dial the area code plus the local number.
Getting Help 8-7 Country (City) International Access Code Country Code City Code Mexico (Colonia Granada) 95 52 5 Netherlands (Amsterdam) 00 31 20 New Zealand 00 64 — Norway (Lysaker) 095 47 Not req.
Dell Latitude LT System User’s Guide 8-8 Belgium (Brussels) For technical assistance in this country after normal working hours, use one of the following numbers: (353-1) 204 4008 or (353-1) 286 5908 (English only—call is rerouted to the U.S.A.) Customer Technical Support .
Getting Help 8-9 TechConnect BBS (Austin, Texas, U.S.A.) .......................... 512-728-8528 TechFax ............................................................. toll free: 1-800-950-1329 Chili (Santiago) Customers in Chile call the U.S.A. for sales, cus tomer and techni cal assistance.
Dell Latitude LT System User’s Guide 8-10 Fax Switchboard ........................................................................ 45170117 Web site: support.
Getting Help 8-11 Customer Technical Support ............................................. 06103 971-200 Customer Care .................................................................. 06103 971-500 TechConnect BBS ...................................
Dell Latitude LT System User’s Guide 8-12 Italy (Milan) For technical assistance in this country after normal working hours, use one of the following numbers: (353-1) 204 4008 or (353-1) 286 5908 (English only—call is rerouted to the U.S.A.) Technical Support .
Getting Help 8-13 Customer Technical Support (Austin, Texas, U.S.A.) ....................................................... 512-728-4093 Customer Service (Austin, Texas, U.S.A.) ........................... 512-728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.
Dell Latitude LT System User’s Guide 8-14 Corporate Sales ..................................................... toll free: 1 800 888 213 Mexico (Colonia Granada) Customers in Mexico call the U.S.A. for access to the Automated Order-Status System and AutoTech.
Getting Help 8-15 Fax ...................................................................................... 0800 441 566 Norway (Lysaker) Customers in Norway call Sweden for fax technical support.
Dell Latitude LT System User’s Guide 8-16 Transaction Sales ................................................... toll free: 800 6011 054 Corporate Sales ...................................................... toll free: 800 6011 053 South Africa (Johannesburg) Technical Support .
Getting Help 8-17 Technical Support .............................................................. 08 590 05 199 Customer Care ................................................................... 08 590 05 169 Fax Technical Support ....................
Dell Latitude LT System User’s Guide 8-18 U.K. (Bracknell) For technical assistance in this country after normal working hours, use one of the following numbers: (353-1) 204 4008 or (353-1) 286 5908 (English only—call is rerouted to the U.S.A.) Technical Support Department .
Getting Help 8-19 toll free: 1-800-879-3355 Spare Parts Sales ........................................................ toll free: 1-800-357-3355 DellWare ® .................................................................... toll free: 1-800-753-7201 DellWare FaxBack Service .
Dell Latitude LT System User’s Guide 8-20.
Maintenance and Specifications A-1 APPENDIX A Maintenance and Specifications Maintenance This section provides you with information on how to maintain the computer in excellent working condition. Cleaning the Computer Cabinet Apply a small amount of mild cleaning solution to a dry, lint-free cloth and wipe the cabinet with the cloth.
Dell Latitude LT System User’s Guide A-2 Traveling With the Computer This computer is designed for portability. For safety and convenience when traveling, please follow these guidelines: • Before traveling, back up your data on floppy disks or other external media.
Maintenance and Specifications A-3 Specifications Parts Specifications CPU MMX™ technology Pentium ® Processor using Intel’s Mobile Module (frequency differs by configuration) Secondary cache Syn.
Dell Latitude LT System User’s Guide A-4 Options • AC Adapter • External battery pack • Carrying case • PC Cards • External CD-ROM drive.
Troubleshooting B-1 APPENDIX B Troubleshooting This chapter describes how to troubleshoot computer problems. Common Problems Problems with your computer can be caused by something as minor as an unplugged power cord or as major as a damaged hard disk drive.
Dell Latitude LT System User’s Guide B-2 computer has been connected to any peripheral devices, look for loose or disconnected cables. You may also need to check the fuses and breakers in your electric box. A few common problems and suggested solutions are presented in the examples which follow.
Troubleshooting B-3 Question: Why do I get the message Operating system not found ? • If you get this message when starting from the hard disk, insert the boot up disk into the external floppy disk drive unit; then check the condition of the hard disk.
Dell Latitude LT System User’s Guide B-4 Question: Why is the image on an external monitor display distorted? • Confirm the monitor is connected correctly. • Make sure the CRT is not near any electric devices having strong magnetic fields such as a TV set or radio.
Troubleshooting B-5 Trouble With Keyboard/Glide Pad Question: Why doesn't the keyboard or the glide pad function? • Perform a software reset by pressing Ctrl+Alt+Delete . • If you cannot perform a software reset, slide and hold the power switch for more than five seconds to turn off the system.
Dell Latitude LT System User’s Guide B-6 • From the Start menu, select Settings - Printers to confirm your printer is installed here. If not, click Add Printer to install your printer.
Troubleshooting B-7 Question: Why can't I communicate through the built-in modem? (The built-in modem may not be available in some countries) • Confirm the item Modem is set to Enabled or Auto in the Advanced menu of the Setup Utility. • Confirm the telephone line is properly connected to the modem jack.
Dell Latitude LT System User’s Guide B-8.
Warranty, Return Policy, and Year 2000 Statement of Compliance C-1 APPENDIX C Warranty, Return Policy, and Year 2000 Statement of Compliance Limited One-Year Warranty (U.
Dell Latitude LT System User’s Guide C-2 Customer Technical Support within the warranty period. Refer to the chapter titled “Getting Help” in this manual to find the appropriate telephone number for obtaining customer assistance. If warranty service is required, Dell will issue a Return Material Authorization Number.
Warranty, Return Policy, and Year 2000 Statement of Compliance C-3 INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE.
Dell Latitude LT System User’s Guide C-4 issues the Credit Return Authorization Number. You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment. You may return software for refund or credit only if the sealed package containing the diskette(s) or CD(s) is unopened.
Warranty, Return Policy, and Year 2000 Statement of Compliance C-5 Previous Products For Dell-branded hardware products shipped prior to January 1, 1997, that have an upgradable basic input/output system (BIOS), Dell makes available a BIOS upgrade.
Dell Latitude LT System User’s Guide C-6.
Index 1 Index 3 3D sound, 4-8 A AC adapter, 2-2 assistance contacting Dell, 8-5 warranty repair or credit , 8-4 audio, 4-8 AutoTech service , 8-2 B backing up data, 2-9 battery pack changing, 3-4 char.
Dell Latitude LT System User’s Guide 2 K keyboard, 2-5 connecting, 4-5 system function keys, 2-5 L logical port, 5-2 M microphone, 4-8 modem, 5-3 mouse, 4-5 P password deleting, 6-2 setting, 6-2 PC .
Index 3 Y year 2000 compliance, C-5.
An important point after buying a device Dell Latitude Latitude LT System (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Dell Latitude Latitude LT System yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Dell Latitude Latitude LT System - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Dell Latitude Latitude LT System you will learn all the available features of the product, as well as information on its operation. The information that you get Dell Latitude Latitude LT System will certainly help you make a decision on the purchase.
If you already are a holder of Dell Latitude Latitude LT System, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Dell Latitude Latitude LT System.
However, one of the most important roles played by the user manual is to help in solving problems with Dell Latitude Latitude LT System. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Dell Latitude Latitude LT System along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center