Instruction/ maintenance manual of the product Dimension K0004 Dell
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www .dell.com | s upport.dell.com Dell™ Dimension™ 8250 Series floppy drive light* hard drive light power button ser vice tag headphone connector USB 2.0 connectors (2) voltage select ion switch power connector parallel connect or keyboard connector USB 2.
Hints, Notices, and Cautions HINT : A HINT indicates important inform ation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potentia l damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indi cates a potential for property damage, personal injury , or death.
Contents 3 Contents CAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . 9 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 When Using Y our Computer . . . . . . . . . . . . . . . . . . . . 11 When Working Inside Y our Computer .
4 Contents Copying CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Using Easy CD Creator Basic . . . . . . . . . . . . . . . . . 31 Using Blank CD-R Discs or Blank CD-RW Discs . . . . . . . . 31 Helpful Tips . . . . . . . . . . . . . . .
Contents 5 IEEE 1394 Device Problems . . . . . . . . . . . . . . . . . . . . 47 Keyboard Problems . . . . . . . . . . . . . . . . . . . . . . . . . 48 Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Network Problems . . . . . . .
6 Contents Resolving Software and Ha rd ware Incompatibil ities . . . . . . . 70 Reinstalling Microsoft ® Windows ® XP . . . . . . . . . . . . . . 71 Before Y ou R einstall . . . . . . . . . . . . . . . . . . . . . . 71 R einstalling Windows XP . . .
Contents 7 Adding a Floppy Drive . . . . . . . . . . . . . . . . . . . . . . 103 R emoving the F ront-P anel Insert . . . . . . . . . . . . . . . 103 Installing a Floppy Drive . . . . . . . . . . . . . . . . . . . 105 Closing the Computer Cover . . . .
8 Contents One- Y ear En d-User Manufacturer Guarantee (Latin America and the Caribbean Only) . . . . . . . . . . . . 149 Intel ® Warranty Statement for Pentium ® and Celeron ® Processors Only (U.S. and Canada Only) . . . . . . . 15 1 Index . . . .
CAUTION: Safety Instr uctions 9 CAUTION: Safety Instructions Use the following safe ty guidelines to help ensur e your own personal safety and to help protect your computer and working envi ronment from potential damage. General • Do not attempt to service the computer yourself unless you ar e a trained se rvice technician.
10 CAUTION: Safety Instructions www .dell.com | support.dell.com • T o avoid shorting out your computer when disconnecting a network cable, first unplug the cable from the network adapter on the ba ck of your computer , and then from the network jack.
When Using Y our Computer 11 When Using Y our Computer As you use your computer , observe th e following safe-handlin g guidelines. CAUTION: Do not operate your computer with any cover(s) (including computer covers, bezels , filler br ackets, front-panel inse rts, and so on) removed.
12 When Using Y our Computer www .dell.com | support.dell.com When W orking Inside Y our Computer Befor e you open the computer cover , perform the follo wing steps in the s equence indicated.
When Using Y our Computer 13 • Handle components and cards with car e. Do not touch the components or contacts on a card. Hold a car d by its edges or by its me tal mounting bracket. Hold a component such as a microprocessor chip by its edges, not by its pins.
14 When Using Y our Computer www .dell.com | support.dell.com Battery Disposal Y our com puter uses a lithium coin-cell battery . The lithium coin-cell battery is a long-life battery , and it is very po ssible that you will never need to r e place it.
Finding Information for Y our Computer 15 Finding Information for Y our Computer What Are Y ou Looking F or? Find it Here • A diagnostic progr am for my computer • Drivers for my computer • My c.
16 Finding Information for Y our Computer www .dell.com | support.dell.com • How to reinstall my operating system Operating System CD If you r einstall your operating system, use the ResourceCD to reinstall drivers for the devices that c ame with you r computer .
Finding Information for Y our Computer 17 • How to set up my computer Setup diagram • Tips on using W indows • How to clean my computer • How to use my mouse and keyboar d T ell Me How help file 1 Click the Start button, and then click Help and Support .
18 Finding Information for Y our Computer www .dell.com | support.dell.com.
1 SECTION 1 Setting Up and Using Y our Computer Setting Up a Printer Connecting T wo Monitors T ransferring Infor mation to a New Computer Setting Up a Home and Office Network Connecting to the Intern.
20 Setting Up and Using Y our Computer www .dell.com | support.dell.com Setting Up a Printer NOTICE: Complete the operating system setu p before you connect a printer to the computer .
Setting Up and Using Y our Computer 21 4 T urn on the printer and then turn on t he computer . If the Add New Hardware Wizard window appears, click Cancel . 5 Install the printer driver if nece ssary . See the documentation that came with your printer .
22 Setting Up and Using Y our Computer www .dell.com | support.dell.com Connecting T wo Monitors If you purchased a video car d that supports dual monitors, follow the instructions in th is section to connect and enable your monitors.
Setting Up and Using Y our Computer 23 HINT : If you are connecting two flat panel monitors, at least one of them must have a VGA connector . If one monitor has a VGA connector and the other one has a D VI connector: a Connect the VGA connector on th e monitor to the VGA (blue) connector on the computer .
24 Setting Up and Using Y our Computer www .dell.com | support.dell.com 3 Restart the computer . The Microsoft ® Wi n d o w s ® desktop displays on the primary monitor . 4 Use the instructions in the following sections to enable clone mode or extended desktop mode in the display settings.
Setting Up and Using Y our Computer 25 4 Click OK to continue. The screen temporarily blacks out, and then the same imag e displays on both monitors. 5 Click Ye s to accept the changes.
26 Setting Up and Using Y our Computer www .dell.com | support.dell.com 3 On the Which computer is this? scr een, click New Computer , an d then click Next . 4 On the Do you have a Windows XP CD? screen, clic k I will use the wizard from the W indows XP CD , and t hen click Nex t.
Setting Up and Using Y our Computer 27 Setting Up a Home and Office Network Connecting to a Network Adap ter Before you connect your co mputer to a network, the computer must have a network adapter installed and a network cable connected to it.
28 Setting Up and Using Y our Computer www .dell.com | support.dell.com 3 Click Checklist f or creating a network . HINT : Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Microsof t ® Windows ® XP operating system.
Setting Up and Using Y our Computer 29 If you do not have an MSN Explorer or AOL ic on on your desk top o r if y ou want to set up an Internet co nnection with a different ISP : 1 Save and close any open files, and e xit any ope n programs. 2 Click the Start button and cl ick Internet Exp lorer .
30 Setting Up and Using Y our Computer www .dell.com | support.dell.com Copying CDs HINT : Ensure that you follow all copyright laws when you create CDs.
Setting Up and Using Y our Computer 31 Using Easy CD Creator Basic See the Easy CD Creator Basic docume ntation for instructions on how to use the program, information about di ff ere nt re co rdi ng t ec hni qu es , an d CD media limitations.
32 Setting Up and Using Y our Computer www .dell.com | support.dell.com • Do not burn a blank CD-R or CD-R W disc to its maximum capacity ; for example, do not copy a 650-MB file to a 650-MB blank CD . The CD-RW drive needs 1 or 2 MB of the blank CD to finalize the rec ordi ng .
Setting Up and Using Y our Computer 33 HINT : Yo u m u s t u s e CD-R discs to burn music CDs that you want to play in regular stereos. CD-RW discs do not play in most home or car stereos. 6 Insert a blank CD into the CD -R W drive and close the tray .
34 Setting Up and Using Y our Computer www .dell.com | support.dell.com T urning Off the Computer NOTICE: T o avoid losing data, turn off your computer by per forming a Microsof t ® Windows ® operating system shutdown, as described next, rather than by pressing the power button.
2 SECTION 2 Solving Problems Finding Solutions Finding Help Information Batter y Problems Drive Problems E-Mail, Modem, and Internet Problems Error Mess ages General Problems IEEE 1394 Device Problems.
36 Solving P roblems www .dell.com | support.dell.com Finding Solutions Sometimes it’s difficult to figure out where to go for answers. Use this chart to help you quickly find the answers to your questions. See page 51. See page 43. Get technical assistance from Dell.
Solving P roblems 37 See page 56. See page 55. See page 53. See page 41. See page 49. See page 48. See page 39. See page 50. See page 44. See page 54. See page 43.
38 Solving P roblems www .dell.com | support.dell.com Finding Help Information Batter y Problems CAUTION: There is a danger of a new battery explod ing if it is incorrectly installed. R epla ce the battery only with the same or equivalent type recommended by the manufa cturer .
Solving P roblems 39 Drive Problems Floppy drive problems NOTICE: Do not attempt to clean drive heads with a sw ab. Y ou may accidentally misalign the heads, which can render the drive inoperable . E NSURE THAT W INDOWS ® RECOGNIZES THE DRIVE — Click the Start button and click My Computer .
40 Solving P roblems www .dell.com | support.dell.com CD drive problems HINT : High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD . Problems writing to a CD-RW drive A DJUST THE W INDOWS VOLUME CONTROL — Click the speaker icon in the lower -right corner of your scree n.
Solving P roblems 41 DVD drive problems HINT : Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. Hard drive problems E-Mail, Modem, and Internet Problems HINT : Connect the modem to an analog telephone jac k only .
42 Solving P roblems www .dell.com | support.dell.com C ONNECT THE MODEM DIREC TLY TO THE TELEPHONE WALL JACK — If you have other telephone devices sharing the line, such as an answering machine, fax machine, sur ge protector , or line splitter , then bypass them and use the telephone to connect the modem directly to the tele phone wall jack.
Solving P roblems 43 Error Messages If the message is no t listed, see the documentation for th e operating system or the program that was running when the message appeared. E NSURE THAT YOU ARE CONNECTED TO THE I NTERNET — W ith the Outlook Expr ess e-mail program open, click Fi l e .
44 Solving P roblems www .dell.com | support.dell.com General Problems The computer stops responding A program stops responding N OT ENOUGH MEMOR Y OR RESOURCES . C LOSE SOME PROGRAMS AND TRY AGAIN — Y ou have too many programs open. Close all windows and open the program that you want to use.
Solving P roblems 45 A program crashes repeated ly HINT : Sof tware usually includes installation instr uctions in its documentation or on a floppy disk or CD.
46 Solving P roblems www .dell.com | support.dell.com Other technical problems E NSURE THAT YOU HAVE NOT MADE AN ERROR WHILE ENTERING DATA — See the program documentation to make sure that the values or characters you are entering ar e valid. C HECK FOR VIRUSES — Use a virus-scanning program to check the hard drive, floppy disks, or CDs.
Solving P roblems 47 General hardware problems If your computer exhibits one or more of the following symptoms, a device conflict may exist: • Y our computer locks up, particular ly while using a specific device. • A re cently added device does not work.
48 Solving P roblems www .dell.com | support.dell.com K eyboard Problems E NSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY W INDOWS ® — 1 Click the Start button. 2 Click Control P anel . 3 Click P rinters and Other Hardware . If your IEEE 1394 device is listed, W indows recognizes the device.
Solving P roblems 49 Mouse Problems T EST THE KEYBOARD — Con nect a properly working k eyboard to the computer , and try using the keyboar d. If the new k eyboard works, the original key boa rd is fa ult y . C HECK FOR INTERRUPT REQUEST CONFLICTS — See page 70.
50 Solving P roblems www .dell.com | support.dell.com Network Problems C HECK THE MOUSE CABLE — • Check the cable con nector for bent or broken pins and for damaged or frayed cables. Straighten bent pins. • Ensure that the cable is firmly connected to the computer .
Solving P roblems 51 Po we r P r ob l e m s CAUTION: Before you begin any of the procedures in this section, follow the safety instru ctions on page pag e 9.
52 Solving P roblems www .dell.com | support.dell.com I F THE POWER LIGHT IS OFF — The computer is either turned off or is not receiving pow er . • Reseat the power cable into both the power connector on the back of the computer and the electrical outlet.
Solving P roblems 53 Printer Problems HINT : Dell does not cover the printer’s warranty . If you need technical assistance for your printer , call the printer ’s manufacturer .
54 Solving P roblems www .dell.com | support.dell.com Scanner Problems HINT : Dell does not cover the scanner ’s warranty . If you need technical assistance for your scanner , call the scanner ’s manufact urer . See the scanner documentation for the correct phone number .
Solving P roblems 55 Sound and Speaker Problems No sound from speakers HINT : The volume control in some MP3 players over rides the Windows ® volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off .
56 Solving P roblems www .dell.com | support.dell.com No sound from headphones Video and Monitor Problems If the screen is blank HINT : See the monitor documentation for troubleshooting procedures. R UN THE SPEAKER DIAGNO S TICS — Some speaker systems have self - diagnostics.
Solving P roblems 57 If the screen is difficult to read C HECK THE MONITOR CABLE CONNECTION — Che c k the connect or for bent or broken pins. (It is normal for monitor cable connectors to have missing pins.)Ensure that the video cable is connected as shown on the setup diagram for your computer .
58 Solving P roblems www .dell.com | support.dell.com A DJUST THE W INDOWS ® DISPLAY SETTINGS — 1 Click the Start button, and then click Control P anel . 2 Click Appearance and Themes . 3 Click Display , and then click the Settings tab. 4 T ry different settings for Screen reso lution and Color quality .
3 SECTION 3 Advanced T roubleshooting Diagnostic Lights Dell Diagnostics Drivers Using System R estore R esolving Sof tware and Hardware Incompatibilities R einstalling Microsof t ® Windows ® XP.
60 Advanced T roubleshooting www .dell.com | support.dell.com Diagnostic Lights T o help you troubleshoot a problem, yo ur computer is equipped with four lights on the back panel labeled "A," "B," "C," and "D" (see page 78).
Advanced T roubleshooting 61 Memory modules are detected, but a memory configuration or compatibility error exists. • Ensure that th ere ar e no special memory module/memory connector placement requir ements (see page 93). • V erify that the me mory modules that you are installing ar e compatible with the computer (see page 110).
62 Advanced T roubleshooting www .dell.com | support.dell.com Dell Diagnostics When to Use the Dell Diagnostics If you experience a problem with yo ur computer , perform the checks in "Solving P roblems" (see page 35) and run the Dell Diagnostics before you contact Dell for technical assistance .
Advanced T roubleshooting 63 • Receive status mes sages that tell you whether tests completed successfully . • Receive error messages if problems are detected. Starting the Dell Diagnostics NOTICE: Only use the Dell Diagnostics to test your Dell™ computer .
64 Advanced T roubleshooting www .dell.com | support.dell.com 7 Ty p e 2 to start the Dell Diagnostics. 8 Select R un the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your platform.
Advanced T roubleshooting 65 4 When the tests are completed, if yo u are running the Dell Diagnostics from the ResourceCD , remo ve th e C D. 5 Close the test screen to return to the Main Menu scr een. T o exit t he Dell Diagnostics and restart the computer , close the Main Menu screen.
66 Advanced T roubleshooting www .dell.com | support.dell.com Many drivers such as the ke yboard driver come with your Microsoft ® Wi n d o w s ® operatin g system.
Advanced T roubleshooting 67 3 Click System . 4 In the System P ropertie s screen, click the Hardware tab. 5 Click Device Manager . 6 Right-click the device for which the new driver was installed, and then click P roperties . 7 Click the Drivers tab. 8 Click Rol l B ac k Dr iv er .
68 Advanced T roubleshooting www .dell.com | support.dell.com 5 At the W elcome Dell System Owner screen, click Next . HINT : The R esourceCD displays drivers only for hardware that came on your computer . If you installed additional hardware, the drivers for the new hardware might not be displayed by the R esourceCD.
Advanced T roubleshooting 69 NOTICE: Before you restore the computer to an earlier o perating state, save and close all open files a nd close all open programs. Do not alter , open, or delete any files or programs until th e system restoration is com plete.
70 Advanced T roubleshooting www .dell.com | support.dell.com Enabling System R estore If you reinstall W indows XP with le ss than 200 MB of free har d-dis k space available, System Restor e is automatically disable d. T o see if Syst em Restor e is enabled: 1 Click the Start button and click Control Pa n e l .
Advanced T roubleshooting 71 3 Click Hardware T roubleshooter in the Search R esults list. 4 In the Hardware T roubleshooter list, cl ick I need to resolve a hardware conflict on my comput er , and click Next .
72 Advanced T roubleshooting www .dell.com | support.dell.com 4 P ress <F12> immediately after the DELL™ logo appears. If the operating system logo appea rs, wait until you see the W indows desktop, and then shut down the computer and try again.
Advanced T roubleshooting 73 3 If you ar e re installing W indows XP Home Edition , at the What's your computer's name window , enter a name for yo ur computer (or accept the name provided) and click Next .
74 Advanced T roubleshooting www .dell.com | support.dell.com Re installing Drivers and Software 1 Reinstall the appropriate driv ers (see page 66). 2 Reinstall your virus protection so ftwa re. See the document ation that came with the software for inst ructions.
4 SECTION 4 Adding P arts Front and Back View of the Computer R eattaching the Front Door and Hinge Arms Opening the Computer Cover Looking Inside Y our Computer Installing and R emoving Cards Adding .
76 Adding P arts www .dell.com | support.dell.com F ront and Back View of the Computer Fr on t V ie w 2 3 5* 4* 6 7 1 8 9 10 11 *On computers with an optional floppy drive.
Adding P arts 77 1 CD or DVD volume control dial Move the dial to adjust the volume of your audio CD or DVD disc. 2 CD or DVD drive activity light The drive activity light is on when the computer reads data from the CD or DVD drive. 3 CD or D VD eject butt on P ress this button to eject your CD from the CD or DVD drive.
78 Adding P arts www .dell.com | support.dell.com Back View 2 1 3 11 10 9 8 6 4 7 13 12 5.
Adding P arts 79 1 power connector The connection for t he power cable. 2 voltage selection switch (may not be ava ilable on all computers) Set the switch for the voltage that most closely matches the A C power available in your location. See "When Using Y our Computer" on page 11 for additional informati on.
80 Adding P arts www .dell.com | support.dell.com R eattaching the Front Door and Hinge Arms T o prevent damage to your computer , the fron t-panel door is designed to "break away" if it is lifted up too far .
Adding P arts 81 5 Lift both hinge arms to the horizontal position. 6 Use the two view slots to ali gn th e pivot bar with the two pivot-bar slots. front-panel insert use fingers to pull here.
82 Adding P arts www .dell.com | support.dell.com NOTICE: Before touching anything inside yo ur computer , ground yourself by touching an unpainted metal sur face, such as the met al at the back of the computer . While you work, periodically touch an unpainted metal surface to dissipate any sta tic electricity t hat could harm internal components.
Adding P arts 83 Re attaching the Front Door CAUTION: Before you begin any of the procedures in this section, follow the safety instructions liste d in "When W orking Inside Y our Computer" on page 12. 1 Shut down the computer through the Start menu (see page 33).
84 Adding P arts www .dell.com | support.dell.com Opening the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the steps listed in the sa fety instructions on page 12 CAUTION: T o guard against electrical shock, always unplug your computer from the electric al outlet before opening the cover .
Adding P arts 85 L ooking Inside Y our Computer HINT : The AGP card is removed from the following illustratio n to provide a better view of the inside of your computer . CAUTION: Before you begin any of the procedures in this sec tion, follow the safety instructions liste d in "When Work ing Inside Y our Computer" on page 12.
86 Adding P arts www .dell.com | support.dell.com system board (page 87) hard drive (page 100) drive ca bles power cables power supply computer cover* (page 84 and page 107) *Depending on the types of drives in stalled in your computer , the cover may not open as widely as shown in the figure.
Adding P arts 87 System Board memor y module connectors (RIMM1, RIMM2) page 94 floppy drive connector (FLOPPY) hard drive connector (PRI IDE) batter y socket (BA T TERY) page 117 CD drive connector (S.
88 Adding P arts www .dell.com | support.dell.com Installing and R emoving Cards CAUTION: Before you begin any of the procedures in this section, follow the steps in "When Workin g Inside Y our Computer" on page 12.
Adding P arts 89 7 If you are installing a new card, remo ve the filler bracket to create a card-slot opening. Then continue with step 9. 8 If you ar e replacing a car d that is alr eady installed in the computer , rem ov e th e c ard. If necessary , disconnect an y cables connected to the card.
90 Adding P arts www .dell.com | support.dell.com 10 Place the card in the connect or and pr ess down firmly . Ensure that the card is fully seated in the slot. If the card is full-length, insert the end of the card into the card guide bracket as you lower the car d towa rd its connector on the system board.
Adding P arts 91 NOTICE: Do not route card cables over or behind the cards. Cables rou ted over the car ds can prevent the computer cover from clos ing properly or c ause damage to the equipment. 12 Connect any cables that should be attached to the car d.
92 Adding P arts www .dell.com | support.dell.com Re moving a Card CAUTION: Before yo u begin any of the procedures in this se ction, follow the steps in "When Workin g Inside Y our Computer" on page 12.
Adding P arts 93 Adding Memor y CAUTION: Before you begin any of the procedures in this sec tion, follow the steps in "When W orking Inside Y our Computer" on page 12. CAUTION: T o guard against elec trical shock, always unplug your computer from the electrical o utlet before opening the cover .
94 Adding P arts www .dell.com | support.dell.com Memory modules ar e the actual compon ents that provide memory for the microprocessor; continuity modules are used only to complete the memory circuit if memory modules are not instal led in all of the memory connectors.
Adding P arts 95 HINT : Memor y purchased from Dell is covered under your computer warranty . Re moving a Memory Module 1 Shut down the computer (see p age 33). NOTICE: T o disconnect a network cable, first unplug the cable from yo ur computer and then unplug it from the network wall jack.
96 Adding P arts www .dell.com | support.dell.com 4 Open the computer cover (see page 84). 5 P ress out the securing clip at each end of the memory module connector . 6 Grasp the module and pull up. If the module is difficult to r emove , gently ease the module back and forth to r emove it from the connector .
Adding P arts 97 6 Align the notches on the bottom of the module with the crossbar in the connector . NOTICE: T o avoid damage to the memor y module, press the module straight down into the socket with equal force applied at each end of the module.
98 Adding P arts www .dell.com | support.dell.com 12 T o veri fy that the memory is installed correctly , check the am ount of memory (RAM) list ed. Adding or R eplacing the AGP Card CAUTION: Before you begin any of the procedures in this section, follow the steps in "When Workin g Inside Y our Computer" on page 12.
Adding P arts 99 3 P ull the card up and out of t he car d clip. Installing an AGP Card 1 T o add or replace the card, pr e s s the car d lever toward the PCI connector and gently press the car d into the AGP connector until it clicks into place. 2 Release the card lever , ensuring that the tab fits into the notch on the front end of the car d.
100 Adding P arts www .dell.com | support.dell.com 4 Close the computer cover (see page 107). 5 Connect the monitor cable to the car d’s video con nector . NOTICE: T o connect a network cable, first p lug the cable into the network wall jack and then plug it into the computer .
Adding P arts 10 1 8 Remove the two green plastic rail s fr om the inside of the har d-drive bay by gently pulling the rails up and out of the bay . 9 Attach the rails to the hard drive us ing the two screws attached to the rails. Ensure that the rail ta bs ar e positioned at the back of the hard drive.
102 Adding P arts www .dell.com | support.dell.com 12 Connect a power cable to the drive. NOTICE: Match the colored strip on the cable with pin 1 on the drive. 13 Locate the extra connector on the drive cable that is attached to your first hard drive and attach the co nnector to the second hard drive.
Adding P arts 10 3 16 See the documentation that came wi th the drive for instructions on installing any software required for drive operation. Adding a Floppy Drive CAUTION: Before you begin any of the procedures in this sec tion, follow the safety instructions on page 9.
104 Adding P arts www .dell.com | support.dell.com 4 F rom outside the computer , pull the insert away from the computer’s front panel. floppy-drive bay insert release tab.
Adding P arts 10 5 5 Remove the insert from the insert fram e by pressing on the four tabs. 6 Reattach the empty insert frame over the front of the drive bay . The insert frame fits only one way . Installing a Floppy Drive 1 Gently slide the drive into place until the tabs securely click into position.
106 Adding P arts www .dell.com | support.dell.com 4 Check all cable connections and fold cables out of the way to provide airflow for the fan and cooling vents. 5 Close the computer cover (see page 107). NOTICE: T o connect a network cable, first p lug the cable into the network wall jack and then plug it into the computer .
Adding P arts 10 7 Closing the Computer Cover 1 Ensure that all cables ar e connected, and fold cables out of the way . Gently pull the power cables toward you so that they do not get caught underneath the drives. 2 Ensure that no tools or extra par ts are l eft inside the computer .
108 Adding P arts www .dell.com | support.dell.com.
5 SECTION 5 Appendix Specifications Standard Settings Clearing Forgotten P asswords R eplacing the Batter y Dell T echnical Support P olicy (U.S. Only) Contacting Dell R egulator y Infor mation Limite.
110 Appendix www .dell.com | support.dell.com Specifications Microprocessor Microprocessor type Intel ® Pe n t i u m ® 4 L1 cache 8 KB L2 cache 512-KB pipelined-burst, eight-way set associative, wri.
Appendix 111 Video T ype AGP 4X, PCI Audio 1 T ype Analog Devices AD1981a A C97 Codec Expansion Bus Bus type s PCI and AGP Bus speed PCI: 33 MHz AGP : 66 MHz AGP connector one connector size 172 pins connector data width (maximum) 32 bits bus protocols 4x/2x modes at 1.
112 Appendix www .dell.com | support.dell.com Connectors Externally accessible: Serial 9-pin connector ; 16550C-compatible P arallel 25-hole connector (bidir ectional) Video 15-hole connector Network Adapter RJ45 connector PS/2 (keyboar d and mouse) 6-pin mini-DIN connector USB two front-panel and six back-panel USB 2.
Appendix 113 Pow er DC power supply : W attage 250 W Heat dissipation 853 BTU (fully-loaded computer without monitor) V oltage (see page 11 for important voltage setting information) 90 to 135 V at 50/60 Hz; 180 to 265 V at 50/60 Hz; 100 V at 50/60 Hz for Japanese computers Backup battery 3- V CR2032 lithium coin cell Physical Height 42.
114 Appendix www .dell.com | support.dell.com Standard Settings The system setup program contains the standard settings for your computer . NOTICE: Unless you are an expert computer user , do not change the settings for this program. Certain changes might m ake your computer work incorrectly .
Appendix 115 Viewing Settings 1 T urn on (or restart) your computer . 2 When the blue DELL™ logo appe ars, press <F2> immediately . If you wait too long and th e operating system logo appe ars, continue to wait until you see the Microsoft ® Wi n d o w s ® desktop.
116 Appendix www .dell.com | support.dell.com System Setup Screens The system s etup progra m scr eens display the current configuration information for your computer . Informat ion on the screen is divided into five areas: • Title — The ar ea at the top of all system setup screens that displays your computer ’s model number .
Appendix 117 3 Disconnect the computer power cabl e from the wa ll outlet, and then press the power button to ground the system board. 4 Open the computer cover (see page 84). 5 Locate jumper PSWD on the system board (see page 87) and remove the jumper plug.
118 Appendix www .dell.com | support.dell.com CAUTION: A new batter y can ex plode if it is incorrectly installed. Re place the battery only with the same or equiva lent type recommended by the manufa cturer . Disc ard used batteries according to the manufacturer’s instructions.
Appendix 119 Dell T echnical Support P olicy (U.S. Only) T echnician-assisted te chnical support requires the cooperation and participation of the customer in th e troubleshooting process and provides.
120 Appendix www .dell.com | support.dell.com Definition of "Third-Party" Software and P eripherals Third-party softwar e and peripherals in clud e any peripheral, accessory , or application software sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on).
Appendix 121 Aruba General Support toll-free: 800-1578 Austral ia (Sydney) International Access Code: 0011 Country Code: 61 City Code: 2 E-mail (Australia): au_tech_support@dell.
122 Appendix www .dell.com | support.dell.com Belgium (Brussels) International Access Code: 00 Country Code: 32 City Code: 2 We b s i t e : support.euro .
Appendix 123 Canada (North Y ork, Ontario) International Access Code: 011 Automated Or der-Status System toll-free: 1-800-433-9014 AutoT e ch (automated technical support) toll-free: 1-800-247-9362 T echF ax toll-free: 1-800-950-1329 Customer Care (home/small business) toll-free: 1-800-847-4096 Customer Care (med.
124 Appendix www .dell.com | support.dell.com China (Xiamen) Country Code: 86 City Code: 592 T ech Support website: support.ap.dell.com/china T ech Support E-mail: cn_support@dell.
Appendix 125 Denmark (Copenhagen) International Access Code: 00 Country Code: 45 We b s i t e : support.euro .dell.com E-mail Support (portable computers): den_nbk_support@dell.com E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.
126 Appendix www .dell.com | support.dell.com F ran ce (P aris) (M ontpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) We b s i t e : support.
Appendix 127 Hong Kong International Access Code: 001 Country Code: 852 T echnical Support (Dimension™ and Inspiron™) 296 93188 T echnical Support (OptiPlex™, Latitude™, and Dell P recision™.
128 Appendix www .dell.com | support.dell.com Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02 We b s i t e : support.euro .dell.
Appendix 129 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 We b s i t e : support.jp.dell.com T echnical Support (servers) toll-free: 0120-198 -498 T echnical Support .
130 Appendix www .dell.com | support.dell.com Latin America Customer T echnical Support (Austin, T exas, U.S.A.) 512 728-4093 Customer Service (A ustin, T exas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Service) (Austin, T exas, U.S.A.
Appendix 131 Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-897.
132 Appendix www .dell.com | support.dell.com New Zealand International Access Code: 00 Country Code: 64 E-mail (New Zealand): nz_tech_support@dell.com E-mail (Australia): au_tech_support@dell.
Appendix 133 Po r t u g a l International Access Code: 00 Country Code: 35 E-mail: support.euro.dell.com/es/es/emaildell/ T echnical Support 800 834 077 Customer Care 800 300 415 or 800 834 075 Sales 800 300 410 or 800 300 411 or 800 300 412 or 121 422 07 10 F ax 121 424 01 12 Pue rto Ric o General Support 1-800-805-7545 St.
134 Appendix www .dell.com | support.dell.com Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 We b s i t e : support.euro .
Appendix 135 Switzerland (Geneva) International Access Code: 00 Country Code: 41 City Code: 22 We b s i t e : support.euro .dell.com E-mail: swisstech@dell.
136 Appendix www .dell.com | support.dell.com U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 We b s i t e : support.euro .dell.com Customer Care website: dell.co.uk/lca/customerservices E-mail: dell_direct_support@dell.
Appendix 137 U.S.A. (Austi n, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-8.
138 Appendix www .dell.com | support.dell.com R egulator y Information Electromagnetic Interference (EMI) is any signal or emissi on, radiated in free space or conducted along power or signal leads, t.
Appendix 139 F or additional regulatory information, see the Te l l M e H o w he lp file tha t accompanied your computer . T o a ccess the help file, see page 38.
140 Appendix www .dell.com | support.dell.com.
Appendix 141 Limited W arranties and R eturn Policy Dell-branded hardwar e products purchased in the U.S. or Canada come with either a 90-day (U.S. only), one-year , two-year , three-year , or four -year li mited warranty . T o determine which wa rranty you purcha sed, see the invoice that accompanied yo ur hardware produc t(s).
142 Appendix www .dell.com | support.dell.com SOME ST A TES DO NOT ALLOW THE EXCL USION OR LIMIT A TION OF INCIDENT AL OR CONSEQUENTIAL D AMAGES, SO THE ABO VE LIMI T A TION OR EXCL USION MA Y NOT APPL Y TO YO U.
Appendix 143 If we determine that the product is not cover ed under this warranty , we will notify you and inform yo u of service alternatives that are available to you on a fee basis. NOTE: Before you ship the product(s) to us, ma ke sure to back up the data on the hard drive(s) and any ot her storage device(s) in the product(s).
144 Appendix www .dell.com | support.dell.com only to individual home co nsumers and consumers who purchased through an employee purchase program. It does not apply to small, medium, large, and global commercia l customers or government, e ducation, and healthcare customers.
Appendix 145 Limited W arranty T erms for Canada What is covered by this limited warranty? This limited warranty covers defects in mate rials an d workmanship in your—our end-user customer's—.
146 Appendix www .dell.com | support.dell.com How long does this limited warranty last? This limited warranty lasts f or the time period indi cated on your invoice , ex cept tha t the limited warranty on Dell- branded batteries lasts only one year and the limited warranty on the lamps fo r Dell-branded projectors lasts only ninety days.
Appendix 147 During the remaining years following the first year of all limited warranties: W e will rep lace any defective part wi th n ew o r re fur bis he d pa rts , if we agre e t hat it n ee ds t o be replaced.
148 Appendix www .dell.com | support.dell.com May I transfer the limited warranty? Limited warranties on systems may be transferred if the current owner transfers ownership of the system and recor ds the transfer with us . The limited warranty on Dell-branded memory may not be transferred.
Appendix 149 While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that all of the products we offer work with any or all of th e various models of Dell comp uters, nor do we test or guarantee all of the products we sell on the hundreds of different brands of computers available today .
150 Appendix www .dell.com | support.dell.com Making a Claim Claims must be made in Latin America or the Caribbea n by contacting the Dell po int of s ale wi thin the guarantee period.
Appendix 151 Intel ® W arranty Statement for Pentium ® and Celeron ® Processors Only (U.S. and Canada Only) Intel’ s Three Y ear Limited W arranty Limited W arranty Intel warrants that its family.
152 Appendix www .dell.com | support.dell.com Intel Pentium ® and Celeron ® Pr ocessors are backed by a three-year limited warranty . Please refer to the re verse side of this card for complete warranty details. Intel’s Commitment to Quality Intel is committed to producing the highest quality processors av ailable.
Index 153 Inde x A audio . Se e sound B battery disposal, 1 4 fixing problems, 3 8 replacing, 1 1 7 BIOS, 114 C cards connectors, 8 7 installing, 8 8 rem ov ing , 8 8 CD drive fixing problems, 4 0 CD-.
154 Index 154 Index F F iles and Settings T ransfer Wi z a r d , 2 5 finding in formation, 15 finding solu tions, 36 fixing problems battery , 3 8 Dell Diagnostics, 6 2 drive, 3 9 e-mail, 4 1 general,.
Index 155 printer (continued) parallel, 2 0 setting up, 2 0 troubleshooting, 5 3 USB, 2 1 problems computer crashes, 4 5 computer stops responding, 4 4 error messages, 4 3 general, 4 4 program crashes, 4 5 stops responding, 4 4 R RA M.
156 Index 156 Index.
An important point after buying a device Dell Dimension K0004 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Dell Dimension K0004 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Dell Dimension K0004 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Dell Dimension K0004 you will learn all the available features of the product, as well as information on its operation. The information that you get Dell Dimension K0004 will certainly help you make a decision on the purchase.
If you already are a holder of Dell Dimension K0004, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Dell Dimension K0004.
However, one of the most important roles played by the user manual is to help in solving problems with Dell Dimension K0004. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Dell Dimension K0004 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
