Instruction/ maintenance manual of the product DHP Dell
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www .dell.com | support.dell.com Dell™ Dimension™ 5100C Model DHP * Not present on certain computers. front-panel door (push to open) power button hard-drive light diagnostic lights headphone conn.
Notes, Notices, and Cautions NOTE: A NOTE indicates important i nformation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential da mage to hardware or loss of da ta and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for propert y damage, personal injury , or death.
Contents 3 Contents Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 1 Setting Up and Using Y our Computer Setting Up a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Printer Cable . . . .
4 Contents 2 Solving Problems T roubleshooting T ips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Battery Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Drive Problems . . . . . . . . . . . . . . . . .
Contents 5 3 T roubleshooting T ools Diagnostic Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 When to Use the Dell Diagnostics . . . . .
6 Contents Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Connecting Drive Cables . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Drive Interface Connectors . . . . . . . . . . . . . . . . . . . . . . . .
Contents 7 Cleaning Y our Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Computer , Keyboa rd, and Monitor . . . . . . . . . . . . . . . . . . . . 105 Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 CDs and DVDs .
8 Contents.
Finding Information 9 Finding Information NOTE: Some features may not be available for your computer or in certain countries. NOTE: Additional information may ship with your computer . What Are Y ou Looking For? Find it Here • W arranty information • T erms and Conditions (U.
10 Finding Information www .dell.com | support.dell.com • Service T ag and Expr ess Service Code • Microsoft W indows License Label Service T ag and Microsoft Windows License These labels are located on your computer . • Use the Service T ag to identify your computer when you use support.
Finding Information 11 • How to use W indows XP • Documentation for my computer • Documentation for devices (such as a modem) Windows Help and Support Center 1 Click the Start button and click Help and Support . 2 T ype a wor d or phrase that describes your problem and click the arrow icon.
12 Finding Information www .dell.com | support.dell.com.
Setting Up and Using Y our Computer 13 Setting Up and Using Y our Computer Setting Up a Printer NOTICE: Complete the ope rating sy stem setup before you co nnect a printer to the computer . See the documentation that came with the prin ter for setup information, including how to: • Obtain and install updated drivers.
14 Setting Up and Using Y our Computer www .dell.com | support.dell.com Connecting a USB Printer NOTE: Y ou can connect USB de vices while the compu ter is turned on. 1 Complete the operating system setup, if you have not already done so . 2 Install the printer driver if necessary .
Setting Up and Using Y our Computer 15 F or information on installing a Media Card Re ader , see "Installing a Media Card Reader" on page 81. T o use the media car d reader: 1 Check the media or card to determine the proper orientation for insertion.
16 Setting Up and Using Y our Computer www .dell.com | support.dell.com Changing the Display Settings 1 After you connect the TV , turn on the computer . The Microsoft ® W indows ® desktop displays on the monitor . 2 Enable clone mode or extended desktop mode in the display settings.
Setting Up and Using Y our Computer 17 Network Setup Wizard The Microsoft ® W indows ® XP operating system provides a Ne twork Setup W izard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office.
18 Setting Up and Using Y our Computer www .dell.com | support.dell.com If you do not have an MSN Explorer or AOL icon on your desktop or if you want to set up an Internet connection with a different ISP : 1 Save and close any open files, and exit any open programs.
Setting Up and Using Y our Computer 19 4 P ress the eject button or gently push in the tray . T o format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer . NOTE: Ensure that you follow all copy right laws when you create CDs.
20 Setting Up and Using Y our Computer www .dell.com | support.dell.com A CD player includes the following basic buttons: A D VD player includes the following basic buttons: F or more information on playing CDs or D VDs, click Help on the CD or D VD player (if available).
Setting Up and Using Y our Computer 21 Adjusting the V olume NOTE: When the speakers are mu ted, you do not hear the CD or DVD playing. 1 Click the Start button, point to All P rograms → Accessories → Entertainment , and then click V olume Control .
22 Setting Up and Using Y our Computer www .dell.com | support.dell.com Currently , five DVD-writable disc formats ar e available: D VD+R, DVD+R W , DVD-R, D VD-R W , and D VD-RAM. The D VD-writable drives installe d in Dell™ computers can write to DVD+R and D VD+RW media, and can read D VD-R and D VD-R W media.
Setting Up and Using Y our Computer 23 • Y ou cannot create audio DV Ds with Sonic RecordNow . • Music MP3 files can be played only on MP3 pl ayers or on computers that have MP3 software installed. • Do not burn a blank CD-R or CD-R W to its maximum capacity; for e xample, do not copy a 650-MB file to a 650-MB blank CD.
24 Setting Up and Using Y our Computer www .dell.com | support.dell.com Hibernate Mode Hibernate mode conserves power by copying system data to a reserved ar ea on the hard drive and then completely turning off the computer .
Setting Up and Using Y our Computer 25 • P resentation — If you want your computer to run without interruption (using no power conservation). • Minimal P ower Management — If you want your computer to run with minimal power conservation.
26 Setting Up and Using Y our Computer www .dell.com | support.dell.com (SP1) or later operating system because W indo ws XP is optimized to take advantage of Hyper - Thr eading technology .
Solving Problems 27 Solving Problems T roubleshooting T ips F ollow these tips when you troubleshoot your computer: • If you added or removed a part befor e the prob lem started, review the installation procedures and ensure that the part is corr ectly installed.
28 Solving Problems www .dell.com | support.dell.com CD and DVD drive problems NOTE: High-speed CD or DVD drive vibr ation is normal and may cause no ise, which does not indicate a defect in the drive or the CD or DVD. NOTE: Because of different regions worldw ide and different disc formats, n ot all DVD titles work in all DVD drives.
Solving Problems 29 Hard drive problems E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . NOTE: Connect the modem to an analog tel ephone jack only .
30 Solving Problems www .dell.com | support.dell.com Error Messages CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . If the message is not listed, see the documentatio n for the operating system or the program that was running when the message appeared.
Solving Problems 31 Media Card Reader Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . IEEE 1394 Device Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide .
32 Solving Problems www .dell.com | support.dell.com Keyboard Problems CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide .
Solving Problems 33 The computer stops responding NOTICE: Y ou might lose data if you are unable to perform an oper ating sy stem shutdown. A program stops responding A program crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.
34 Solving Problems www .dell.com | support.dell.com Other software problems Memory Problems CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide .
Solving Problems 35 Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . I F YOU EXPERIENCE OTHER MEMORY PROBLEMS — • Reseat the memory modules (see page 64) to ensure that your computer is su ccessfully communicating with the memory .
36 Solving Problems www .dell.com | support.dell.com Network Problems CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide .
Solving Problems 37 Printer Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . NOTE: If you need technical assistan ce for your printer , contact the printer’ s manufacturer .
38 Solving Problems www .dell.com | support.dell.com Scanner Problems CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . NOTE: If you need technical assistance for your sc anner , contact the sc anner’ s manufacturer .
Solving Problems 39 Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . No sound from speakers NOTE: The volume control in some MP3 players override s the Windows volume s etting.
40 Solving Problems www .dell.com | support.dell.com No sound from headphones V ideo and Monitor Problems NOTE: See the monitor docume ntation for troubles hooting procedures. CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide .
Solving Problems 41 If the screen is difficult to read T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
42 Solving Problems www .dell.com | support.dell.com.
T roubleshooting T ools 43 T roubleshooting T ools Diagnostic Lights CAUTION: Before you begin any of the proce dures in this section, follow the safety instructions located in the Product Information Guide .
44 T r oubleshooting T ool s www .dell.com | support.dell.com A possible graphics card failur e has occurred. • If the computer has a graphics card, remove the car d, reinstall it (see page 66), and then restart the computer . • If the problem still exists, install a graphics card that you know works and restart the computer .
T roubleshooting T ools 45 A possible expansion car d failure has occurred. 1 Determine if a conflict exists by removing a car d (not a graphics card) (see page 66) and restarting the computer . 2 If the problem persists, reinstall the card that you r e moved, remove a different car d, and then restart the computer .
46 T r oubleshooting T ool s www .dell.com | support.dell.com Dell Diagnostics CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide .
T roubleshooting T ools 47 NOTE: The Service T ag for your computer is located at the top of each test screen. If you contact Dell, technical support will a sk for your Service T ag. 3 If you run a test from the Custom T est or Symptom T ree option, click the applicable tab described in the following table for more information.
48 T r oubleshooting T ool s www .dell.com | support.dell.com If you experience a problem with any device, iden tify whether the driver is the source of your problem and, if necessary , update the driver . Windows XP 1 Click the Start button and click Control P anel .
T roubleshooting T ools 49 3 Click the Hardware tab and click Device Manager . 4 Double-click the type of device fo r which you are installing the driver. 5 Double-click the name of the device fo r which you are installing the driver . 6 Click the Driver tab and click Update Driver .
50 T r oubleshooting T ool s www .dell.com | support.dell.com NOTICE: Make regular backups of your data files. Sy stem Restore does no t monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view , so they may not work if you set your Dell™ comp uter to the Windows Classic view .
T roubleshooting T ools 51 Undoing the Last Sy stem R estore NOTICE: Before you undo the last sy stem restore, save and close all open files and exit any open programs. Do not alter , open, or delete any files or programs until the sy stem restoration is complete.
52 T r oubleshooting T ool s www .dell.com | support.dell.com 4 On the next scr een, click Confirm . The restor e process takes approximately 6–10 minutes to complete. 5 When prompted, click Fi n i s h to reboot the computer . NOTE: Do not manually shut do wn the computer .
Removing and Installing Parts 53 Removing and Installing Parts Before Y ou Begin This chapter provides procedures for r emoving and installing the components in your computer .
54 Removing and Installing Parts www .dell.com | support.dell.com CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . CAUTION: Handle components and cards w ith care. Do not touch the components or contacts on a card.
Removing and Installing Parts 55 Front and Back V iew of the Computer Front View NOTE: The front-panel door does not close when you ar e using certain Flash Media or IEEE 1394, USB, or headphone connectors. NOTE: The front-panel door is removable; if you remove it or accidentally knock it off its hinges, it snaps back in place.
56 Removing and Installing Parts www .dell.com | support.dell.com 1 CD/DVD drive eject button P ress this button to eject a CD/DVD from the drive. 2 CD/D VD drive-activity light The drive activity light is on when the computer reads data from the CD or D VD drive.
Removing and Installing Parts 57 Back View 1 voltage selection switch (may not be available on certain computers) See the safety instructions in the Pr o d u c t Information Guide for more information. 2 power connector Insert the power cable. 3 back panel connectors Plug serial, USB, and other devices into the appropriate connector .
58 Removing and Installing Parts www .dell.com | support.dell.com 12 4 9 8 3 5 6 7 10 11 12 13 1 link integrity light • Green — A good connecti on e xists between a 10-Mbps network and the computer . • Orange — A good connection exists between a 100-Mbps network and the computer .
Removing and Installing Parts 59 Removing the Computer Cover CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . 1 Shut down the computer through the Start menu (see page 53).
60 Removing and Installing Parts www .dell.com | support.dell.com NOTICE: Ensure that you are working on a level, pro tected surface to avoi d scratching either the computer or the surface on which it is resting. 5 Lay your computer on its side with the computer cover facing up.
Removing and Installing Parts 61 Inside V iew of Y our Computer CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . CAUTION: T o guard against electrical shock, alway s un plug your computer from the electrical outlet before opening the cover .
62 Removing and Installing Parts www .dell.com | support.dell.com Sy stem Board Components processor connector (CPU) memory module connectors (2, 4) power connector (12V) memory module connectors (1, .
Removing and Installing Parts 63 Memory Y ou can increase your computer memory by installing memory modules on the system board. Y our computer supports DDR2 memory . NOTE: Buffered memory is not supp orted on this computer . DDR2 Memory Overview DDR2 memory modules should be installed in pairs of matched memory size, speed, and technology .
64 Removing and Installing Parts www .dell.com | support.dell.com NOTE: Memory purchased from Dell is cove red under your co mputer warranty . NOTICE: If you remove your original memory modules from the co mputer during a me mory upgrade, keep them separate from any new mo dules that you may have, even if you purchased the new modules from Dell.
Removing and Installing Parts 65 4 Align the notch on the bottom of the mo dule with the crossbar in the connector . NOTICE: T o avoid damage to the memo ry module, press the module straight down into the connector while you apply equal force to each end of the module.
66 Removing and Installing Parts www .dell.com | support.dell.com 6 Replace the computer cover . NOTICE: T o connect a network cable, first plug the cable into the network device and then plug it into the computer . 7 Connect your computer and devices to elec trical outlets, and turn them on.
Removing and Installing Parts 67 PCI Express Cards Y our computer supports one PCI Express x16 car d and one PCI Express x1 card. If you are installing or r eplacing a PCI Express car d, follow the procedures in the ne xt section. If you are r emoving but not replacing a card, see "Removing a PCI Express Card" on page 70.
68 Removing and Installing Parts www .dell.com | support.dell.com 6 Place the card in the connector and pr ess down firm ly . Ensure that the car d is fully seated in the slot.
Removing and Installing Parts 69 10 Before you close the car d retention door , ensure that: • The tops of all cards and filler brac k ets are flush with the alignment bar . • The notch in the top of the card or filler brack et fits around the alignment guide.
70 Removing and Installing Parts www .dell.com | support.dell.com 11 Close the card r etention door by snapping it into place to secure the car d(s). NOTICE: Do not route card cables over or behind the cards. Cables ro uted over the cards can prevent the computer cover from closing proper ly or cause damage to the equipment.
Removing and Installing Parts 71 4 If you are r emoving the card permanently , in stall a filler brack et in the empty card-slot opening. If you need a filler brac ket, contact Dell (see page 108 ). NOTE: Installing filler brackets over empty card-slot op enings is necessary to maintain FCC certification of the computer .
72 Removing and Installing Parts www .dell.com | support.dell.com Connecting Drive Cables When you install a drive, you connect two cables— a DC power cable and a data cable—to the back of the drive and to the system board.
Removing and Installing Parts 73 Connecting and Disconnecting Drive Cables When removing an IDE drive data cable , grasp the colored pull-tab and pull until the connector detaches. When connecting and disconnect ing a serial A T A data cable , hold the cable by the black connector at each end.
74 Removing and Installing Parts www .dell.com | support.dell.com 4 P ress in on the blue tabs on each side of the drive and slide the drive up and out of the computer .
Removing and Installing Parts 75 Installing a Hard Drive 1 Unpack the replacement har d drive, and prepare it for installation. 2 Check the documentation for the drive to verify that it is configured for your computer .
76 Removing and Installing Parts www .dell.com | support.dell.com 5 Gently slide the drive into place until you hear a click or feel the drive securely installed. 6 Replace the computer cover (page 91). NOTICE: T o connect a network cable, first plug the cabl e into the network wall jack and then plug it into the computer .
Removing and Installing Parts 77 4 P u ll up on the drive release latch and slide th e drive towar ds the back of the computer . Then, lift up to remove the drive from the computer . 5 Disconnect the power and CD/D VD drive cables from the back of the drive.
78 Removing and Installing Parts www .dell.com | support.dell.com Installing a CD/DVD Drive 1 Unpack the drive and prepar e it for installation. Check the documentation that accompanied the drive to verify that the drive is configured for your computer .
Removing and Installing Parts 79 3 Gently slide the drive into place until you hear a click or feel the drive securely installed. 4 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 5 Replace the computer cover .
80 Removing and Installing Parts www .dell.com | support.dell.com Removing a Media Card Reader 1 F ollow the procedures in "Befor e Y ou Begin" on page 53." 2 Lay the computer on its side so that the system board is on the bottom of the inside of the computer .
Removing and Installing Parts 81 Installing a Media Card Reader 1 F ollow the procedures in "Befor e Y ou Begin" on page 53. 2 Lay the computer on its side so that the system board is on the bottom of the inside of the computer . 3 Remove the computer cover (see page 59).
82 Removing and Installing Parts www .dell.com | support.dell.com 5 Gently slide the drive into place until you hear a click or feel the drive securely installed. 6 Reconnect the data cable on the back of the media card r eader to the front-panel connector on the system board.
Removing and Installing Parts 83 7 Replace the CD/D VD drive (see page 77). 8 Replace the computer cover (see page 91). NOTICE: T o connect a network cable, firs t plug the cable in to the network device and then plug it in to the computer . 9 Connect your computer and devices to thei r electrical outlets, and turn them on.
84 Removing and Installing Parts www .dell.com | support.dell.com 6 Disconnect the power and data cables from the back of the floppy drive. drive release latch floppy drive data cable edge connector d.
Removing and Installing Parts 85 Installing a Floppy Drive NOTE: In the event the replacement or new floppy drive does not have the shoulder screws, use the screws located within the drive panel insert. 1 F ollow the procedures in "Befor e Y ou Begin" on page 53.
86 Removing and Installing Parts www .dell.com | support.dell.com 5 Attach the power and data cables to the floppy drive. 6 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 7 Replace the CD/D VD drive (see page 77).
Removing and Installing Parts 87 Modem CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . NOTICE: Before you remove or install the modem, make sure to disconnect all telephone and network cables from your computer .
88 Removing and Installing Parts www .dell.com | support.dell.com 3 Remove the existing modem: a Disconnect the modem cable from the modem. b Use a small Phillips screwdriver to r emove the two screws securing the modem to the system board, and set the scr ews aside.
Removing and Installing Parts 89 5 T o install a new modem cable and e xternal modem connector: a Align the external connector with the slot on the back on the computer . b Replace the screw that secur es the external modem connector in place. c Carefully route the cable wir e and re-connect the modem cable to the modem.
90 Removing and Installing Parts www .dell.com | support.dell.com Replacing the Battery NOTE: For information regard ing the type of coin-cell batt ery , see "Power" on page 96. 1 Record all the scr eens in system setup (see pa ge 97) so that you can restore the corr ect settings in step 9.
Removing and Installing Parts 91 NOTICE: T o connect a network cable, firs t plug the cable into the network device and then plug it into the computer . 8 Connect your computer and devices to el ectrical outlets, and turn them on. 9 Enter system setup (see page 97) and rest or e the settings you recor ded in step 1.
92 Removing and Installing Parts www .dell.com | support.dell.com d Ensure that the cover is seated corr ectly before moving the computer to the upright position. NOTICE: T o connect a network cable, first plug the cable into the network device and then plug it into the computer .
Appendix 93 Appendix Specifications Processor P r ocessor types Intel ® P entium ® 4 5 XX processors with Hyper - Thr eading technology Intel Celeron ® D processors Level 1 (L1) cache 16 KB Level 2.
94 Appendix www .dell.com | support.dell.com System clock 800-MHz data rate Video T ype Intel integrated Graphics Media Accelerator (GMA) 950 Audio T ype Sigmatel ST AC9220 Expansion Bus Bus type PCI .
Appendix 95 Connectors External connectors: Serial 9-pin, 16550C-compatible connector IEEE 1394 one 6-pin powered back-panel connector (not pr esent on certain computers) one 6-pin powered front-panel conne ctor (with optional media car d reader) Video 15-hole D-SUB connector USB two front-panel and five back-p anel USB 2.
96 Appendix www .dell.com | support.dell.com Controls and Lights P ower control push button P ower light green light — Blinking gr een in sleep state; solid green for power -on state.
Appendix 97 Sy stem Setup Overview Use system setup as follows: • T o change the system configuration information after you add, change, or r emove any hardwar e in your computer • T o set or chan.
98 Appendix www .dell.com | support.dell.com Before you use system setup, it is r ecommended that you write down the system setup screen information for future r eference. NOTICE: Unless you are an expert comp uter user , do not chang e the settings for this program.
Appendix 99 Sy stem Setup Options NOTE: Depending on your computer , BIOS version, and installed devices, the items listed in this section may not appear , or may not appear exactly as listed. System System Info Lists system information such as the computer name, the BIOS version number and date, system tags, and other system-specific information.
100 Appendix www .dell.com | support.dell.com Video Primary Video This setting specifies which video co ntroller is primary when two video controllers are pr esent on the computer . Video Memory Size Use this option to select 8 MB (default ) or 1 MB of system memory for an integrated video controller .
Appendix 101 System Password Displays the curr ent status of the system's password security feature and allows a new system password to be assigned and verified. Password Status This option locks the system passwor d field with the setup password.
102 Appendix www .dell.com | support.dell.com Boot Sequence This feature allows you to change the boot sequence for devices. NOTICE: If you modify any boot seque nce settings, save the new setti ngs to avoid losing the changes. Option Settings • Diskette Drive — The computer attempts to boot from the floppy drive.
Appendix 103 Changing Boot Sequence for Future Boots 1 Enter system setup (see page 98). 2 P ress the arrow keys to highlight the Boot Sequence menu option and press <Enter> to access the menu. NOTE: Write down your current boot sequence in case y ou want to restore it.
104 Appendix www .dell.com | support.dell.com 3 Replace the computer cover (see page 91). 4 Connect your computer and monitor to el ectrical outlets, and turn them on. 5 After the Microsoft ® W indows ® desktop appears on your computer , shut down the computer (see page 53).
Appendix 105 Cleaning Y our Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . Computer , Keyboard, and Monitor CAUTION: Before you clean your computer , disconnect the computer from the electrical outlet.
106 Appendix www .dell.com | support.dell.com CDs and DVDs NOTICE: Alway s use compressed air to cl ean the lens in the CD/DVD dr ive, and follow the instructions that come with the compressed air . Ne ver touch the lens in the drive. If you notice problems, such as skipping, with the playback quality of your CDs or DVDs, try cleaning the discs.
Appendix 107 Definition of "Third-Party" Software and Peripherals Third-party softwar e and peripherals include any peri pheral, accessory , or software program sold by Dell not under the Dell brand (printers, scanners, cam eras, games, and so on).
108 Appendix www .dell.com | support.dell.com harmful interference to radio or television r e ception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or mor e of the following measures: • Reorient or relocate the r eceiving antenna.
Appendix 109 Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and T oll-Free Numbers Anguilla Gene.
110 Appendix www .dell.com | support.dell.com Austria (V ienna) International Access Code: 900 Country Code: 43 City Code: 1 W ebsite: support.euro.dell.
Appendix 111 Canada (North Y ork, Ontario) International Access Code: 011 Online Order Status: www .dell.ca/ostatus AutoT ech (automated technical support) toll-free: 1-800-247-9362 Customer Care (Home Sales/Small Business) toll-free: 1-800-847-4096 Customer Care (med.
112 Appendix www .dell.com | support.dell.com China (Xiamen) Country Code: 86 City Code: 592 T echnical Support website: support.dell.com.cn T echnical Support E-mail: cn_support@dell.
Appendix 113 Czech Republic (P rague) International Access Code: 00 Country Code: 420 City Code: 2 W ebsite: support.euro.dell.com E-mail: czech_dell@dell.
114 Appendix www .dell.com | support.dell.com F inland (Helsinki) International Access Code: 990 Country Code: 358 City Code: 9 W ebsite: support.euro.
Appendix 115 Germany (Langen) International Access Code: 00 Country Code: 49 City Code: 6103 W ebsite: support.euro.dell.com E-mail: tech_support_central_europe@dell.
116 Appendix www .dell.com | support.dell.com Home and Small Business Division 2969 3155 India T echnical Support 1600 33 8045 Sales 1600 33 8044 Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1 W ebsite: support.euro.
Appendix 117 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 W ebsite: support.jp.dell.com T echnical Support (servers) toll-free: 0120-198-498 T echnical Support outsid.
118 Appendix www .dell.com | support.dell.com Latin America Customer T echnical Support (Austin, T e xas, U.S.A.) 512 728-4093 Customer Service (Austin, T e xas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Service) (Austin, T e xas, U.S.
Appendix 119 Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-897.
120 Appendix www .dell.com | support.dell.com Norway (L ysaker) International Access Code: 00 Country Code: 47 W ebsite: support.euro.dell.com E-mail Support (portable computers): nor_nbk_support@dell.com E-mail Support (desktop computers): nor_support@dell.
Appendix 121 St. Lucia General Support 1-800-882-1521 St. V incent and the Grenadines General Support toll-free: 1-877-270-4609 Singapore (Singapore) International Access Code: 005 Country Code: 65 T .
122 Appendix www .dell.com | support.dell.com Sweden (Upplands V asby) International Access Code: 00 Country Code: 46 City Code: 8 W ebsite: support.euro.dell.com E-mail: swe_support@dell.com E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.
Appendix 123 T rinidad/T obago General Support 1-800-805-8035 T urks and Caicos Islands General Support toll-free: 1-866-540-3355 U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 W ebsite: support.euro.dell.com Customer Care website: support.
124 Appendix www .dell.com | support.dell.com U.S.A. (Austin, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status Service toll-free: 1-800-433-9014 AutoT ech (portable and d.
Index 125 Index A audio . See sound B battery problems, 2 7 replacing, 8 9 BIOS, 97 boot sequence, 102 c h a n g i n g , 102-103 option settings, 1 0 2 booting to a USB device, 1 0 2 C car ds installi.
126 Index 126 Index End User License Agreement, 9 ergonomics information, 9 error messages diagnostic lights, 4 3 F floppy drive installing, 8 5 removing, 8 3 H hard drive installing, 7 5 problems, 2 .
Index 127 P passwor d clearing, 1 0 3 jumper , 1 0 3 PC Restore, 49-50 PCI Express car ds installing, 6 7 removing, 7 0 playing CDs, 1 8 D VDs, 1 8 power conserving, 2 3 hibernate mode, 2 4 - 2 5 mana.
128 Index 128 Index specifications (continued) connectors, 9 5 controls and lights, 9 6 drives, 9 4 environmental, 9 7 expansion bus, 9 4 memory , 9 3 physical, 9 7 power , 9 6 processor , 9 3 technic.
An important point after buying a device Dell DHP (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Dell DHP yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Dell DHP - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Dell DHP you will learn all the available features of the product, as well as information on its operation. The information that you get Dell DHP will certainly help you make a decision on the purchase.
If you already are a holder of Dell DHP, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Dell DHP.
However, one of the most important roles played by the user manual is to help in solving problems with Dell DHP. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Dell DHP along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
