Instruction/ maintenance manual of the product DCDR01 Dell
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www .dell.com | support.dell.com Dell™ XPS™ 630i Owner’ s Manual Model DCDR01 book.book Page 1 Friday , April 25, 2008 3:58 PM.
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential damage to ha rdware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury , or death.
Contents 3 Contents Finding Information . . . . . . . . . . . . . . . . . . . 11 1 About Y our Computer . . . . . . . . . . . . . . . . 17 Front View of the Computer . . . . . . . . . . . . . . . 17 Back View of the Computer . . . . . . . . . . . . . .
4 Contents Connecting T wo Monitors . . . . . . . . . . . . . . . . 35 Connecting T wo Monitors With VGA Connectors . . . . . . . . . . . . . . . . . . 35 Connecting One Monitor Wi th a VGA Connector and One Monitor With a DVI Connector . . . . . . 36 Connecting a TV .
Contents 5 Component Video and Standard Audio . . . . . . . 57 Component Video and S/PDIF Digital Audio . . . . 59 Setting Up the Cyberlink (CL) Headphones . . . . . 62 Enabling the Display Settings for a TV . . . . . . . 63 Using a Media Card Reader (Optional) .
6 Contents 6 Sy stem Setup . . . . . . . . . . . . . . . . . . . . . 77 Overview . . . . . . . . . . . . . . . . . . . . . . . . . 77 Entering Sy stem Setup . . . . . . . . . . . . . . . . . . 77 Sy stem Setup Screens . . . . . . . . . . . . . . . 77 Sy stem Setup Options .
Contents 7 Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . 95 When to Use the Dell Diagnostics . . . . . . . . . 95 Starting the Dell Di agnostics From Y our Hard Drive . . . . . . . . . . . . . . . . . . . . . 96 Starting the Dell Diagnostics From the Drivers and Utilities Media .
8 Contents T roubleshooting Software and Hardware Problems in the Microsoft ® Windows ® XP and Windows Vista ® Operating Sy stems . . . . . . . . . 121 Restoring Y our Operating Sy stem . . . . . . . . . . . 122 Using Microsoft Windows Sy stem Restore .
Contents 9 A Appendix . . . . . . . . . . . . . . . . . . . . . . . . 143 FCC Notice (U.S. Only) . . . . . . . . . . . . . . . . . . 143 FCC Class B . . . . . . . . . . . . . . . . . . . . . 143 Macrovision . . . . . . . . . . . . . . . . . . . . . . .
10 Contents book.book Page 10 Friday , April 25, 2008 3:58 PM.
Finding Information 11 Finding Information NOTE: Some features or media may be optional and ma y not ship with your computer . Some features or media may n ot be available in certain countries. NOTE: Additional information may ship with your computer .
12 Finding Information • W arranty information • T erms and Conditions (U.S. only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement Dell™ Product Information Guide • How to set up my computer Setup Diagram What Are Y ou Looking For? Find It Here book.
Finding Information 13 • Service T ag and Express Service Code • Microsoft W indows License Label Service T ag and Microsoft ® Windows ® License NOTE: Y our computer’ s Service T ag and Microsoft ® Windows ® License labels are located on your computer .
14 Finding Information • Solutions — T roubleshooting hints and tips, articles from technicians, and online courses, frequently ask ed questions • Community — Online discussion with other Dell.
Finding Information 15 • How to find information about my computer and its components • How to connect to the Internet • How to add user accounts for different people • How to transfer files a.
16 Finding Information • How to reinstall my operating system Operating Sy stem Media The operating system is already installed on your computer . T o reinstall your operating system, use the Operating System media. See "Restoring Y our Operating System" on page 122 in your User ’s Guide or Owner ’s Manual .
About Y our Computer 17 About Y our Computer Front V iew of the Computer 1 front-panel LEDs (3) Multi-colored lights provide illumination for the front of the computer . 2 optical-drive panel This panel covers the optical drive. Use the optical drive to play a CD/D V D.
18 About Y our Computer 3 optional optical-drive bay Supports an optical drive. 4 FlexBay drive Supports a floppy drive, a Media Card Reader , or an additional hard drive. 5 front I/O connectors Plug USB and other devices into the appropriate connectors (see "Front-Pa nel Connectors" on page 20).
About Y our Computer 19 Back V iew of the Computer 5 4 3 2 1 book.book Page 19 Friday , April 25, 2008 3:58 PM.
20 About Y our Computer Front-Panel Connectors 1 power supply test switch Used to test the power supply . 2 power supply diagnostic LED Indicates power availabi lity for power supply . • Green light — Indicates power availability for power supply .
About Y our Computer 21 Back-Panel Connectors 1 IEEE 1394 connector Use the optional IEEE 1394 connector for high-speed data devices such as digita l video cameras and external storage devices. 2 microphone connector Use the microphone connector to attach a personal computer microphone for voice or musical input into a sound or telephony program.
22 About Y our Computer 1 mouse connector Plug a standard PS/2 mouse into the gr een mouse connector . T urn off the computer and any attached devices befor e you connect a mouse to the computer . If you have a USB mouse, plug it into a USB connector .
About Y our Computer 23 7 line-in connector Use the (blue) line-in connector to attach a recor d/playback device such as a cassette playe r , CD player , or VCR.
24 About Y our Computer book.book Page 24 Friday , April 25, 2008 3:58 PM.
Setting Up Y our Computer 25 Setting Up Y our Computer Installing Y our Computer in an Enclosure Installing your computer in an enclosure can r estrict the airflow and impact your computer ’s performance, possibly ca using it to overheat.
26 Setting Up Y our Computer • If your computer is installed in a corn er on a desk or under a desk, leave at least 5.1 cm (2 in) clearance from th e back of the computer to the wall to permit the airflow requir ed for proper ventilation.
Setting Up Y our Computer 27 NOTICE: Do not install your computer in an en closure that does not allow airflow . Restricting the airflow impacts your compute r’ s performance, poss ibly causing it to overheat. Connecting to the Internet NOTE: ISPs and ISP offerings vary by country .
28 Setting Up Y our Computer • Dial-up connections that provide Internet access through a telephone line. Dial-up connections are considerably slow er than DSL and cable (or satellite) modem connections. • W ireless LAN connections that prov ide Internet access using Bluetooth ® wireless technology .
Setting Up Y our Computer 29 5 Click Next . If you selected Set up my connection manually , continue to step 6. Otherwise, follow the instructions on the screen to complete the setup. NOTE: If you do not know which type of conn ection to select, contact your ISP .
30 Setting Up Y our Computer Microsoft ® Windows ® XP The Microsoft W indows XP operating system provides the F iles and Settings T ransfer Wizard to move data from a source computer to a new computer .
Setting Up Y our Computer 31 3 On the Which computer is this? screen, click New Computer → Next . 4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD → Next . 5 When the Now go to your old computer screen appears, go to your old or source computer .
32 Setting Up Y our Computer Running the Files and Settings T ransfer Wizard Without the Operating Sy stem Media T o run the Files and Settings T ransfer W izard without the Operating System media, you must create a wizar d disk that will allow you to create a backup image file to removable media.
Setting Up Y our Computer 33 T o transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer , click Next . 2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next .
34 Setting Up Y our Computer F or technical assistance, refer to the printer owner's manual or contact the printer manufacturer . Printer Cable Y our printer connects to your computer with either a USB cable or a parallel cable.
Setting Up Y our Computer 35 3 T urn on the printer and then turn on the computer . 4 Depending on your computer ’s operat ing system, a printer wizard may be available to help you install the printer driver: If your computer is running the Microsoft ® W indows ® XP operating system and the Add New Hardware Wizard window appears, click Cancel .
36 Setting Up Y our Computer Connecting One Monitor With a VG A Connector and One Monitor With a DVI Connector 1 Shutdown your system. 2 Connect the VGA connector on the mo nitor to the VGA (blue) connector on the back of the computer . 3 Connect the D VI connector on the other monitor to the D VI (white) connector on the back of the computer .
Setting Up Y our Computer 37 Connecting a TV NOTE: Y ou must purchase an S-video cable, avai lable at most consumer electronics stores, to connect a TV to your computer . It is not incl uded with your computer . 1 Shutdown your system. 2 Connect one end of the S-video cable to the optional TV -OUT connector on the back of the computer .
38 Setting Up Y our Computer NOTICE: Most surge protectors do not protect against power fluctuations or power interruptions caused by nearby lightning strikes. When lightning occurs in your area, disconnect the telephone line from the telephone wall jack and disconnect your computer fr om the electrical outlet.
Setting Up Y our Computer 39 NOTE: Windows XP Professional includes se curity and networking features not available in Windows XP Home Editio n. When a Windows XP Professional computer is connected to a network, diff erent options rel ated to security and networking appear in certain windows.
40 Setting Up Y our Computer T o exit from hibernate mode , press the power button. The computer may take a short time to e xit from hib ernate mode. Because the keyboard and mouse do not function in hibernate mode , pressing a k ey on the keyboar d or moving the mouse does not brin g the computer out of hibernation.
Setting Up Y our Computer 41 • P ortable/Laptop — If your computer is a po rtable computer that you use for traveling. • P resentation — If you want your computer to run without interruption (using no power conservation). • Minimal P ower Management — If you want your computer to run with minimal power conservation.
42 Setting Up Y our Computer Power Management Options in Windows Vista The Microsoft Vista power management featur es can reduce the amount of electricity your computer uses when it is on and you are not using it.
Using Multimedia 43 Using Multimedia Playing CDs or DVDs NOTICE: Do not press down on the CD/DVD tray when you open or close it. Keep the tray closed when yo u are not using the drive. NOTICE: Do not move the computer while playing CDs or DVDs. 1 P ress the eject button on the front of the drive.
44 Using Multimedia A CD player includes the following basic buttons: A DVD player includes the following basic buttons: F or more information on playing CDs or D VDs, click Help on the CD or DVD player (if available). Play . Move backward within the curr ent track.
Using Multimedia 45 Copying CDs and DVDs NOTE: Ensure that you observe al l copyright laws when creating CDs or DVDs. This section applies only to computers that have a CD-RW , D VD+/-RW , or CD-R W/DVD (combo) drive. NOTE: The types of CD or DVD drives offer ed by Dell may vary by country .
46 Using Multimedia Using Blank CDs and DVDs CD-R W drives can write to CD reco rding media only (including high-speed CD-R W media) while DVD-w ritable drives can write to both CD and DVD rec ord i ng m ed i a. Use blank CD-Rs to recor d music or perm anently store data files.
Using Multimedia 47 Helpful T ips • Use Microsoft ® Wi n d o w s ® Explorer to drag and drop files to a CD-R or CD-R W only after you start Roxio Creator Plus and open a Creator project. • Use CD-Rs to burn music CDs that you want to play in regular ster eos.
48 Using Multimedia Wi nd o w s Vis t a ® Operating System 1 Click the W indows Vista Start button , click Control P anel , and then click Appearance and P ersonalization . 2 Under P ersonalization , click Adjust Screen Re solution . The Display P r operties window appears.
Using Multimedia 49 If you want to connect your computer to a TV or audio device, it is recommended that you connect video an d audio cables to your computer in one of the following combinations.
50 Using Multimedia When you finish connecting the vide o and audio cables between your computer and your TV , you must enable yo ur computer to work with the TV . See "Enabling the Display Settings for a TV" on page 63 to ensure that the computer recognizes and works properly wi th the TV .
Using Multimedia 51 1 T urn off the computer and the TV and/ or audio device that you want to connect. NOTE: If your TV or audio device supports S- video but not S/PDIF digital audio, you can connect an S-video cabl e directly to the S-video TV -out connector on the computer (without the TV/di gital audio adapter cable).
52 Using Multimedia 1 T urn off the computer and the TV and/ or the audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV -out connector on your computer . 3 Plug one end of the S-video cable in to the S-video output connector on the composite video adapter .
Using Multimedia 53 6 Plug the other end of the S/PDIF digit al audio cable into the audio input connector on your TV or audio device. 7 T urn on the TV , turn on any audio device that you connected (if applicable), and then turn on the computer .
54 Using Multimedia 1 T urn off the computer and the TV and/ or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV -out connector on your computer . 3 Plug one end of the composite video cable into the composite video- output connector on the composite video adapter .
Using Multimedia 55 5 Plug the single-connector end of the audio cable into the headphone connector on the computer . 6 Plug the two RCA connectors on the othe r end of the audio cable in to the audio input connectors on your TV or other audio device.
56 Using Multimedia 1 T urn off the computer and the TV and/ or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV -out connector on the computer . 3 Plug one end of the composite video cable into the composite video-input connector on the composite video adapter .
Using Multimedia 57 6 Plug the other end of the digital audio cable into the S/PDIF input connector on your TV or other audio device. 7 T urn on the TV , turn on any audio device that you connected (if applicable), and then turn on the computer .
58 Using Multimedia 1 T urn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV -out connector on your computer . 3 Plug all three ends of the componen t video cable into the component video- output connectors on the component vide o adapter .
Using Multimedia 59 4 Plug all three connectors from the ot her end of the component video cable into the component video-input connector s on the TV . Make sur e that the red, gr een, and blue colors of the ca ble match the colors of the TV input connectors.
60 Using Multimedia 1 T urn off the computer and the TV and/ or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV -out connector on the computer . 3 Plug all three ends of the compon ent video cable into the component video-output connectors on the component video adapter .
Using Multimedia 61 4 Plug all three connectors from the ot her end of the component video cable into the component video-input connector s on the TV . Make sur e that the red, gr een, and blue colors of the ca ble match the colors of the TV input connectors.
62 Using Multimedia Enabling S/PDIF Digital Audio If your computer has a DVD drive, you can enable digital audio for D VD playback. 1 Launch the Cyberlink P owerD VD application. 2 Insert a D VD into the DVD drive. If the D VD begins playing, click the stop button.
Using Multimedia 63 4 Click the DV D option. 5 Click the D V D Audio Setting icon. 6 Click the arrows beside the Speaker Configuration setting to scroll through the options, and select the Headphones option. 7 Click the arrows beside the Audio listening mode setting to scroll through the options, and select the CL Headphone option.
64 Using Multimedia 4 Click the tab for your video card. NOTE: T o determine the type of video card installed in your computer , see the Windows Help and Support Center . T o acc ess the Help and Support Center in Windows Vista, click the Windows V ista Start button → Help and Support .
Using Multimedia 65 1 xD-Picture card and SmartMedia Card (SMC) 2 Memory Stick (MS/MS Pro/MS Duo/MS Pro Duo) 3 Secure Digital card (SD/miniSD)/MultiMedia-Card (MMC/RS-MMC) 4 Bluetooth pairing button 5 Bluetooth LED 6 CompactFlash card T ype I and II (CF I/II) and MicroDrive card 6 3 1 2 5 4 book.
66 Using Multimedia 1 Inspect the media card to determine th e proper orientation for insertion. 2 Slide the media card into the appropri ate slot of the media car d reader until it is completely seated in the connector . 3 If you encounter resistance, r emove the card, check for proper orientation, and then try again.
About RAID Configurations 67 About RAID Configurations NOTICE: In order to use the migrating option to convert a RAID configuration without losing data, your hard drive must init ially be set up as a .
68 About RAID Configurations Another advantage of a R AID level 0 config uration is that it utilizes the full storage capacities of the drives. F o r example, two 120-GB hard drives combine to provide 240 GB of hard d rive space on which to stor e data.
About RAID Configurations 69 Configuring Y our Hard Drives for RAID Y our computer can be configured for R A ID, even if you did not select a RAID configuration when the comp uter was purchased. F or an explanation of RAID levels and their requir ements, see "Abo ut RAID Configurations" on page 67.
70 About RAID Configurations 3 P ress the up- and down-arrow keys to highlight the applicable SA T A drive, then press <Enter>. 4 P ress the left- and right-arrow keys to highlight R AID On , and then press <Enter>. Repeat the process, as needed, for each SA T A hard drive.
About RAID Configurations 71 6 Use the up- and down-arrow keys to select a har d drive to include in the R AID array and then use the right-ar row key to move the selected drive from the F ree Disks field to the Array Disks field. Repeat for each disk you want to include in the R AID array .
72 About RAID Configurations 1 Enable R AID on your hard drives (s ee "Setting Y our Computer to RAID- Enabled Mode" on page 69). 2 After rebooting your computer , launch Nvidia MediaShield. 3 Click Create under System T asks . The NVIDIA Create Array Wizard appears and lists the disks that are available for configuration.
About RAID Configurations 73 3 Click Delete Array in the System T asks pane. The NVIDIA Delete Array Wizard appears. 4 Click Next . A confirmation screen appears with the name and size of the array that you have marked for deletion. 5 Click Fi n i s h to delete the R AID configuration.
74 About RAID Configurations 5 Under R AID Mode Selection , select Mirroring or Striping from the drop-down menu. 6 Click Next . NOTICE: Y ou will lose all data on the selected drives in the next step. 7 Under F ree Disk Selection , select the hard drive(s) you want to include in the (migrated) array by clicking the checkbox beside it.
Cleaning Y our Computer 75 Cleaning Y our Computer CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . Computer , Keyboard, and Monitor CAUTION: Before you clean your computer , dis connect the computer from the electrical outlet.
76 Cleaning Y our Computer 5 Recenter the rollers in their channels, as needed. Ensure that fluff from the swab is not left on the rollers. 6 Replace the ball and retainer ring, and then turn the r etainer ring clockwise until it clicks into place. Floppy Drive NOTICE: Do not attempt to clean drive heads wi th a swab.
Sy stem Setup 77 Sy stem Setup Overview Use System Setup: • T o change the system configuration infor mation after you add, change, or remove any har dware in your computer . • T o set or change a user-selectable option such as the user passwor d.
78 Sy stem Setup Menu — Appears on top of the System Setu p window . This field provides a menu to access to the System Setup options. P ress < >and< >k eys to navigate. As a Menu option is highlighted, the Options List , lists the options that define the hardwar e installed on you computer .
Sy stem Setup 79 Sy stem Setup Options NOTE: Depending on your computer and installed devices, th e items listed in this section may not appear , or may not appear exactly as listed. Main System Info Displays the system model name. BIOS Info Display the BIOS revision.
80 Sy stem Setup Advanced CPU Feature Allows you to enable or disable the CPU featur es that enhance the performance of the system. Integrated Peripherals Allows you to enable or disable the integrated devices and ports on your system.
Sy stem Setup 81 Power ACPI Suspend Type Specifies the ACPI suspend type. The default is S3. AC Recovery Specifies the behaviour of the sy stem after recovering from a power loss. • On — The computer turns on after it recovers from a power failure.
82 Sy stem Setup Boot Sequence This feature allows you to change the boot sequence for the bootable devices installed on your computer . Option Settings • Diskette Drive — The computer attempts to boot from the floppy drive.
Sy stem Setup 83 3 When the DELL logo appears, press <F12> immediately . NOTE: Keyboard failure may result when a key on the keyboard is held down for an extended period of time. T o avoi d possible keyboard failure, press and release <F12> in even intervals until the Boot Device Menu appears.
84 Sy stem Setup book.book Page 84 Friday , April 25, 2008 3:58 PM.
Clearing Passwords and CMOS Settings 85 Clearing Passwords and CMOS Settings Clearing Passwords CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions located in the Product Information Guide .
86 Clearing Passwords and CMOS Settings 5 Replace the computer cover (see "R eplacing the Computer Cover" in the Service Manual on the Dell Support website at support.dell.com ). 6 Connect your keyboar d and mouse, then connect your computer and monitor to electrical outlets and turn them on.
Clearing Passwords and CMOS Settings 87 Clearing CMOS Settings CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions located in the Product Information Guide . 1 F ollow the procedures in "Befor e Y ou Begin" in the Service Manual on the Dell Support website at support.
88 Clearing Passwords and CMOS Settings Flashing the BIOS The BIOS may requir e flashing when an update is available or when replacing the system board. 1 T urn on the computer . 2 Locate the BIOS update file for your computer at the Dell Support website at support.
T roubleshooting T ools 89 T roubleshooting T ools Power Lights CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide .
90 T roubl eshooting T ools The power supply diagnostic LED located on the back of the computer indicates different states of the power supply . T o test the power supply , press the power supply test switch. • If the power supply diagnostic LED is green, power is available for the power supply .
T roubleshooting T ools 91 Code (repetitive short beeps) Description Suggested Remedy 1 BIOS checksum failure. P ossible motherboard failur e. Contact Dell (see "Contacting Dell" on page 141).
92 T roubl eshooting T ools 3 Chipset error . Contact Dell (see "Contacting Dell" on page 141). Time-of -day clock test failure. • Replace the battery (see "Replacing the Battery" in the Service Manual on the Dell Support website at support.
T roubleshooting T ools 93 Sy stem Messages NOTE: If the message you received is not listed in the table, see the documentation for either the operating sy stem or the pr ogram that was running when the message appeared. 5 R TC power failure. P ossible CMOS battery failur e.
94 T roubl eshooting T ools D ISKETTE SUBSY STEM RESET FAILURE — P ossible floppy disk controller failur e. D ISKETTE READ FAILURE — The floppy disk may be defe ctive or a cable may be loose. Replace the floppy disk/che ck for a loose cable connection.
T roubleshooting T ools 95 Hardware T roubleshooter If a device is either not detected d uring the operating system setup or is detected, but incorrectly configur ed, you can use the Hardware T roubleshooter to resolve the incompatibility . Wi n d o w s X P: 1 Click Start → Help and Support .
96 T roubl eshooting T ools It is recommended that you print these procedur es before you begin. NOTICE: The Dell Diagnostics wor ks only on Dell™ computers.
T roubleshooting T ools 97 Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media . 2 Shut down and restart the computer .
98 T roubl eshooting T ools Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. NOTE: It is recommended that you select T est Sy stem to run a complete test on your computer .
T roubleshooting T ools 99 3 If a problem is encountered during a test, a message appears with an error code and a description of the proble m. W rite down the error code and problem description and see "Contacting Dell" on page 141. NOTE: The Service T ag for your computer is located at the top of each test screen.
100 T roubl eshooting T ools book.book Page 1 00 Friday, April 25, 2008 3:58 PM.
T roubleshooting 101 T roubleshooting F ollow these tips when troubleshooting your computer: • If you added or removed a part befo r e the problem started, review the installation procedures and ensur e th at the part is correctly installed. • If a peripheral device does not work, ensure that the device is properly connected.
102 T roubl eshooting Drive Problems CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . E NSURE THAT M ICROSOFT W INDOWS R ECOGNIZES THE DRIVE — Win d o w s X P : • Click Start and click My Computer .
T roubleshooting 103 Problems writing to an optical drive C LOSE OTHER PROGRAMS — The optical drive must receive a steady str eam of data during the writing process. If the stream is interrupted, an error occurs. T ry closing all programs before you write to the optical.
104 T roubl eshooting Win d o w s X P : 1 Click Start → Control P anel → Add or Remove P rograms → P rograms and F eatures . 2 Select the program you want to remove. 3 Click Uninstall . 4 See the program documentation for installation instructions.
T roubleshooting 105 W indows Vista : 1 Click Start → Control P anel → Hardware and Sound . 2 Click Device Manager . If your IEEE 1394 device is list ed, W indows recognizes the device. I F YOU HAVE PROBLEMS WITH A D ELL IEEE 1394 DEVICE — Contact Dell (see "Contacting Dell" on page 141).
106 T roubl eshooting Lockups and Software Problems CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide .
T roubleshooting 107 W indows Vista : The P rogram Compatibility Wizar d config ures a program so that it runs in an environment similar to non- Windows V i sta operating system environments. 1 Click Start → Control P anel → Pr o g r a ms → Use an older program with this version of Windows.
108 T roubl eshooting Memory Problems CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . I F YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE — • Save and close any open files and exit any open programs you ar e not using to see if that resolves the problem.
T roubleshooting 109 R ESTART THE COMPUTER — 1 Simultaneously press <Ctrl><Esc> to display the Start menu. 2 P ress < u> , press the up- and down-arrow k eys to highlight Shut down or Tu r n O f f , and then press <Enter>. 3 After the computer turns off, reconnect the mouse cable as shown on the setup diagram.
110 T roubl eshooting Power Problems CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . I F THE POWER LIGHT IS WHITE AND THE COMPUTER IS NOT RESPONDING — See "Beep Codes" on page 90.
T roubleshooting 111 C HECK THE PRINTER CABLE CONNECTIONS — • See the printer documentation for cable connection information. • Ensure that the printer cables ar e securely connected to the printer and the computer . T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
112 T roubl eshooting V ERIFY THAT THE SCANNER IS RECOGNIZED BY M ICROSOFT W INDOWS — Win d o w s X P: 1 Click Start → Control P anel → P rinters and Other Hardware → Scanners and Cameras . 2 If your scanner is listed, W indows recognizes the scanner .
T roubleshooting 113 R EINSTALL THE SOUND DRIVER — See "Drivers" on page 117. R UN THE H ARDWARE T ROUBLESHOOTER — See "T roubleshooting Software and Hardwar e Problems in the Microsoft ® W indows ® XP and Windows V ista ® Oper ating Systems" on page 121.
114 T roubl eshooting • Swap the computer and monitor power cabl es to determine if the monitor’s power cable is defective. • Check the connectors for bent or broken pins (it is normal for monitor cable connectors to have missing pins). C HECK THE MONITOR POWER LIGHT — • If the power light is lit or blinking, the monitor has power .
T roubleshooting 115 3D image quality is poor C HECK THE GRAPHICS CARD POWER CABLE CONNECTION — Ensure that the power cable for the graphics card(s) is corr ectly attached to the card.
116 T roubl eshooting • If the power light is off, the comput er is either turned off or is not rec e iv i n g p o we r . – Reseat the power cable into both th e power connector on the back of the computer and the electrical outlet.
Reinstalling Software 117 Reinstalling Software Drivers What Is a Driver? A driver is a program that controls a device such as a printer , mouse, or keyboar d. All devices requir e a driver program. A driver acts like a translator between the device and any other programs that use the device.
118 Reinstalling Software Windows Vista ® 1 Click the W indows Vista start button ™, and right-click Computer . 2 Click P roperties → Device Manager . NOTE: The User Account Control window may appear . If you are an administrator on the computer , click Continue ; otherwise, contact your administrator to continue.
Reinstalling Software 119 3 Right-click the device for which the new driver was installed and click P roperties . 4 Click the Drivers tab → Roll Back Driver .
120 Reinstalling Software Manually Reinstalling Drivers After extracting the driver files to your har d drive as described in the previous section: Wi nd o w s X P: 1 Click Start → My Computer → P roperties → Hardware → Device Manager .
Reinstalling Software 121 T roubleshooting Software and Hardware Problems in the Microsoft ® Windows ® XP and Windows V ista ® Operating Sy stems If a device is either not detected d uring the operating system setup or is detected but incorrectly configur ed, you can use the Hardware T roubleshooter to resolve the incompatibility .
122 Reinstalling Software Restoring Y our Operating Sy stem Y ou can restor e your operating system in the following ways: • System Restore r eturns your computer to an earlier operating state without affecting data files. Use System Rest ore as the first solution for r estoring your operating system and preserving data files.
Reinstalling Software 123 Starting Sy stem Restore Wi n d o w s X P : NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open pr ograms. Do not alter , open, or delete any files or programs until the sy stem restoration is complete.
124 Reinstalling Software Enabling Sy stem R estore NOTE: Windows Vista does not disable Sy st em Restore; regardless of low disk space. Therefore, the steps be low apply only to Windows XP . If you reinstall W indows XP with less than 200 MB of fr ee hard-disk space available, System Restore is automatically disabled.
Reinstalling Software 125 Windows XP: Dell PC Restore Using PC Restore: 1 T urn on the computer . During the boot process, a blue bar with www .dell.com appears at the top of the screen. 2 Immediately upon seeing the blue bar , press <Ctrl><F11>.
126 Reinstalling Software 1 Log on to the computer as a local administrator . 2 In Microsoft W indows Explorer , go to c:dellutilitiesDSR . 3 Double-click the filename DSRIRRemv2.exe . NOTE: If you do not log on as a local administrator , a message appears stating that you that you must lo g on as administrator .
Reinstalling Software 127 6 Click Next. The Confirm Data Deletion screen appears. NOTICE: If you do not want to proceed with Factory Image Restore, click Cancel . 7 Click the checkbox to confirm that yo u want to continue reformatting the hard drive and r estoring the system so ftware to the factory condition, then click Next .
128 Reinstalling Software Reinstalling Windows XP or Windows Vista The reinstallation process can tak e 1 to 2 hours to complete. After you reinstall the operating system, you must also r einstall the device drivers, virus protection program, and other software.
Specifications 129 Specifications NOTE: Offerings may vary by region. Fo r more information regarding the configuration of yo ur computer , click Start → Help and Support and select the option to view information about your computer .
130 Specifications Memory Memory module connector four user -accessible DDR2 sockets Memory module capacities 128, 256, 512 MB, 1 GB, or 2 GB non-ECC Memory type 800 and 667-MHz DDR2 unbuffered SDRAM;.
Specifications 131 Ports and Connectors External Connectors Aud io microphone, line-in, line-out, side-surround, center/LFE, rear -surround IEEE 1394 6-pin serial connector Network adapter RJ-45 port PS/2 keyboar d/mouse 6-pin mini-DIN connector USB 4-pin USB 2.
132 Specifications Controls and Lights P ower control push button P ower light white light — Solid white for power on state blinking white light — Blinking white for power -saving state Hard-drive.
Specifications 133 Video Video type PCI Express Audio Audio type HDA 7.1 channel Power DC power supply CAUTION: T o reduce the risk of fire, electric shock, or in jury , do not overload an electrical outlet, power strip, or convenience receptacle.
134 Specifications Environmental T emperature range: Operating 0° to 40°C (32° to 104°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating 0.
Getting Help 135 Getting Help Obtaining Assistance CAUTION: If you need to remove the comp uter cover , first disconnect the computer power and modem c ables from all electrical outlets.
136 Getting Help F or instructions on using the Dell Su pport, see "T echnical Support and Customer Service" on page 136. NOTE: Some of the following serv ices are not alway s available in all locations outside the continental U.S. Call your loca l Dell representative for information on availability .
Getting Help 137 • Dell Support e-mail addresses mobile_support@us.dell.com support@us.dell.com la-techsupport@dell.com (Latin Amer ica and Caribbean countries only) apsupport@dell.com (Asian/P acific countries only) • Dell Marketing and Sales e-mail addr esses apmarketing@dell.
138 Getting Help Product Information If you need information about additional products available from Dell, or if you would like to place an or der , visit the Dell website at www .dell.com . F or the telephone number to call for your regi on or to speak to a sales specialist, see "Contacting Dell" on page 141.
Getting Help 139 Before Y ou Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’ s automated-support telephone sy stem direct y our call more efficiently . Y ou may also be asked for your Service T ag (located on the back or bottom of your computer).
140 Getting Help Diagnostics Checklist Name: Date: Address: Phone number: Service T ag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (i f.
Getting Help 141 Contacting Dell F or customers in the United States , call 800- WWW -DELL (800-999-3355). NOTE: If you do not have an active Inter net connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
142 Getting Help book.book Page 1 42 Friday, April 25, 2008 3:58 PM.
Appendix 143 Appendix FCC Notice (U.S. Only) FCC Class B This equipment generates, uses, and ca n radiate radio frequency ener gy and, if not installed and used in accorda nce with the manufacturer ’s instruction manual, may cause interference with ra dio and television r eception.
144 Appendix The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: • P roduct name: Dell™ XPS™ 630i • Model number: DCDR01 • Company name: Dell Inc.
Glossary 145 Glossary T erms in this Glossary are provided for in formational purposes only and may or may not describe features included with your particular computer . A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
146 Glossary bit — The smallest unit of data interpr eted by your computer . Blu-ray Disc ™ (BD) — An optical storage technology o ffering storage capacity of up to 50 GB, full 1080p video resolution (HDTV r e quired), and as many as 7.1 channels of native, uncompressed surround sound.
Glossary 147 CD-R W drive — A drive that can read CDs and write to CD-R W (rewritable CDs) and CD-R (recor dable CDs) discs. Y ou can wr ite to CD-RW discs multiple times, but you can write to CD-R discs only once.
148 Glossary DIMM — dual in-line memory module — A circuit board with memory chips that connects to a memory module on the system board. DIN connector — A round, six-pin connector th at conforms to DIN (Deutsche Industrie-Norm) standards; it is typically used to connect PS/2 k eyboard or mouse cable connectors.
Glossary 149 D VD+RW drive — drive that can read D VDs and most CD media and write to D VD+RW (rewritable D VDs) discs. DV I — digital video interface — A standard for digital transmission between a computer and a digital video display .
150 Glossary F Fa h r e n h e i t — A temperature measurement scale wher e 32° is the freezing point and 212° is the boiling point of water . FBD — fully-buffered DIMM — A DIMM with DDR2 DR AM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDR AM chips and the system.
Glossary 151 H hard drive — A drive that reads and writes data on a hard disk. The terms har d drive and hard di sk are often used interchangeably . heat sink — A metal plate on some proce ssors that helps dissipate heat.
152 Glossary I/O address — An address in R AM that is associat ed with a specific device (such as a serial connector , parallel connector , or ex pansion slot) and allows the processor to communicate with that device. IrD A — Infrared Data Association — The or ganization that cr eates international standards for infrar ed communications.
Glossary 153 M Mb — megabit — A measuremen t of memory chip capacity that equals 1024 Kb. Mbps — megabits per second — One million bits per second. This measurement is typically used for transmission speeds for networks and modems. MB — megabyte — A measurement of data st orage that equals 1,048,576 bytes.
154 Glossary MP — megapixel — A measur e of image re solution used for digital cameras. ms — millisecond — A measure of time th at equals one thousandth of a second. Access times of storage device s are often measur ed in ms. N network adapter — A chip that provides network capabilities.
Glossary 155 PCI Express — A modification to the PCI interface that boosts the data transfer rate between the processor and the d evices attached to it. PCI Express can transfer data at speeds from 250 MB/sec to 4 GB/sec. If th e PCI Express chip set and the device ar e capable of different speeds, they will operate at the slower speed.
156 Glossary read-only — Data and/or files you can view but cannot edit or delete. A file can have read-only status if: • It r esides on a physically write-pr otected floppy disk, CD, or DVD. • It is located on a network in a dir ectory and the system administrator has assigned rights only to specific individuals.
Glossary 157 SDRAM — synchronous dynamic random-access memory — A type of DR AM that is synchronized with the optimal clock speed of the processor . serial connector — An I/O port often used to co nnect devices such as a handheld digital device or digital camera to your computer .
158 Glossary SVGA — super -video graphics array — A video stan dard for video cards and controllers. T ypical SVGA resoluti ons are 800 x 600 and 1024 x 768.
Glossary 159 UPS — uninterruptible power supply — A backup power source used when the electrical power fails or drops to an un acceptable voltage level. A UPS keeps a computer running for a limited amount of t ime when there is no electrical power .
160 Glossary A common type of virus is a boot virus, which is stored in the boot sectors of a floppy disk. If the floppy disk is left in the drive when the computer is shut down and then turned on, the computer is infected when it r eads the boot sectors of the floppy disk expecting to find the operating system.
Glossary 161 Z ZIF — zero insertion force — A type of so cket or connector that allows a computer chip to be installed or removed with no st r ess applied to either the chip or its socket.
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Index 163 Index A audio device connecting, 4 8 enabling, 6 2 B battery p r o b l e m s , 101 beep codes, 90 BIOS, 77 boot sequence c h a n g i n g , 82-83 option settings, 8 2 booting to a USB device,.
164 Index diagnostics beep codes, 9 0 Dell, 9 5 documentation End User License Agreement, 1 2 ergonomics, 1 2 online, 1 4 P roduct Information Guide, 1 2 reg u la t o ry , 1 2 safety , 1 2 warranty , .
Index 165 L labels Microsoft W indows, 1 3 Service T ag, 1 3 M me d ia c ard re ad e r using, 6 4 memory p r o b l e m s , 108 messages error , 1 0 3 monitor blank, 1 1 3 clone mode, 3 7 connect D V I.
166 Index printer cable, 3 4 connecting, 27, 33 p r o b l e m s , 110 s e t t i n g u p , 27, 33 USB, 3 4 problems battery , 1 0 1 beep codes, 9 0 blue screen, 1 0 7 CD-R W drive, 1 0 3 c o m p u t e .
Index 167 specifications, 129 standby mode, 39 Starting the Dell Diagnostics F rom the Drivers and Utilities CD, 97 Starting the Dell Diagnostics F rom Y our Hard Drive, 96 support contacting Dell, 1 .
168 Index book.book Page 1 68 Friday, April 25, 2008 3:58 PM.
An important point after buying a device Dell DCDR01 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Dell DCDR01 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Dell DCDR01 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Dell DCDR01 you will learn all the available features of the product, as well as information on its operation. The information that you get Dell DCDR01 will certainly help you make a decision on the purchase.
If you already are a holder of Dell DCDR01, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Dell DCDR01.
However, one of the most important roles played by the user manual is to help in solving problems with Dell DCDR01. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Dell DCDR01 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center