Instruction/ maintenance manual of the product D17M Dell
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Dell Vostro 3900/3902 Owner's Manual Regulatory Model: D17M Regulatory Type: D17M001.
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Contents 1 Working on Your Computer ................................................................................... 5 Before Working Inside Your Computer .............................................................................................
3 Troubleshooting Your Computer ....................................................................... 24 Diagnostic Power LED Codes ............................................................................................................. 24 Diagnostic Error Messages .
1 Working on Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety.
To avoid damaging your computer, perform the following steps before you begin working inside the computer. 1. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched. 2. Turn off your computer (see Turning Off Your Computer).
After Working Inside Your Computer After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer. 1. Replace the cover. CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer.
2 Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. Recommended Tools The procedures in this document may require the following tools: • Small flat-blade screwdriver • Phillips screwdriver • Small plastic scribe System Overview Inside view 1.
3. card reader 4. Front USB ports 5. power switch 6. hard drive 7. system board 8. memory module 9. expansion card 10. heatsink fan 11. system fan Removing the Cover 1. Follow the procedures in Before Working Inside Your Computer . 2. Follow the steps to remove the cover: a.
3. Follow the steps to remove the bezel: a. Pry the front panel retention clips away from the chassis. b. Release the hooks on the opposite edge of the bezel from the chassis. c. Remove the bezel from the computer. Installing the Bezel 1. Place the hooks on the notches in the computer.
3. Follow the steps to remove the SATA cable and the power cable: a. Disconnect the SATA cable and power cable from the hard drive [1] [2]. b. Remove the screws that secure the hard-drive bracket [3] and lift it upwards to remove it from the computer [4].
6. Install the: • bezel • cover 7. Follow the procedures in After Working Inside Your Computer . Removing the Optical Drive 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: • cover • bezel 3. Follow the steps to remove the optical drive: a.
Removing the Card Reader 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: • cover • bezel 3. a. Disconnect the card reader power cable from the system board. b. Un-thread the power cable from the metal clip. c. Remove the screws that secure the card reader to the chassis.
3. Press down on the memory-retaining tabs on each side of the memory modules and lift the memory module upwards to remove it from the computer. Installing the Memory 1. Align the notch on the memory-card with the tab in the system-board connector. 2.
3. Connect the heatsink cable to the system board. 4. Install the cover. 5. Follow the procedures in After Working Inside Your Computer . Removing the Processor 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: • cover • heatsink 3.
3. Follow the steps to remove the expansion card: a. Press the blue tab and slide down the release lever that secures the expansion card. b. Press on the retaining tab to release the expansion card from its connector. c. Lift the expansion card up out of its connector and remove it from the computer.
3. Disconnect the following power supply cables from the system board by pressing on the retention latch and lifting it upwards. • system board power cable [1] • system fan power cable [2] a. Remove the screws that secure the power supply to the computer.
4. Install the cover. 5. Follow the procedures in After Working Inside Your Computer . Removing the Power Switch 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: • cover • bezel 3. Follow the steps to remove the power switch: a.
Removing the Input/Output (I/O) Panel 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: • cover • bezel 3. Follow the steps to remove the I/O panel cables: a. Disconnect the I/O panel and FlyWire cables from the system board [1, 3].
Installing the Input/Output (I/O) Panel 1. Slide the I/O panel into its slot on the computer. 2. Replace the screw that secures the I/O panel. 3. Route the cables through the metal clips. 4. Connect the I/O panel and FlyWire cables to the system board.
Removing the System Board 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: • cover • bezel • optical drive • hard drive • heatsink • processor • memory • expansion cards • I/O panel 3. Follow the steps to remove the system board: a.
4. Install the: • I/O panel • memory • expansion cards • processor • heatsink • hard drive • optical drive • bezel • cover 5. Follow the procedures in After Working Inside Your Computer. System Board Components The following image displays the system board components .
9. P1 power connector 10. card reader module connector 11. real-time clock reset jumper 12. password reset jumper 13. front USB connector 14. SATA connectors 15. front LED connector 16. system fan connector 17. SATA connectors 18. coin-cell battery 19.
3 Troubleshooting Your Computer You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the operation of the computer. Diagnostic Power LED Codes Power LED Light Status Possible Cause Troubleshooting Steps Off The computer is either turned off or is not receiving power.
Power LED Light Status Possible Cause Troubleshooting Steps • If the display is connected and turned on, listen for a beep code. Diagnostic Error Messages Error Messages Description AUXILIARY DEVICE FAILURE The touchpad or external mouse may be faulty.
Error Messages Description GENERAL FAILURE The operating system is unable to carry out the command. The message is usually followed by specific information. For example, Printer out of paper. Take the appropriate action. HARD-DISK DRIVE CONFIGURATION ERROR The computer cannot identify the drive type.
Error Messages Description KEYBOARD CONTROLLER FAILURE For external keyboards, check the cable connection. Restart the computer, and avoid touching the keyboard or the mouse during the boot routine. Run the Keyboard Controller test in the Dell Diagnostics .
Error Messages Description NOT ENOUGH MEMORY OR RESOURCES. EXIT SOME PROGRAMS AND TRY AGAIN You have too many programs open. Close all windows and open the program that you want to use. OPERATING SYSTEM NOT FOUND Reinstall the hard drive. If the problem persists, contact Dell .
System Error Messages System Message Description Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support The computer failed to complete the boot routine three consecutive times for the same error.
4 System Setup System Setup Overview System Setup allows you to: • change the system configuration information after you add, change, or remove any hardware in your computer. • set or change a user-selectable option such as the user password. • read the current amount of memory or set the type of hard drive installed.
Processor Type Displays the type of processor. Processor ID Displays the processor ID Processor Core Count Displays the processor core count L1 Cache Size Displays the processor L1 cache size. L2 Cache Size Displays the processor L2 cache size. L3 Cache Size Displays the processor L3 cache size.
Processor Configuration Onboard Device Configuration Onboard Audio Controller Enable or disable the onboard audio controller. Default: Enabled SATA Mode Displays the SATA Mode Default: AHCI Intel Multi-Display Enable or disable the Intel Multi- Display Technology.
Power Wake up by Integrated LAN/WLAN Enable or disable Wake up by Integrated LAN/ WLAN AC Recovery Specifies the AC recovery mode. Auto Power On Enable or disable Auto Power On mode. Security Supervisor Password Specifies whether an administrator password has been assigned.
5 Specifications NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For more information about the configuration of your computer, go to Help and Support in your Windows operating system and select the option to view information about your computer.
System Information Chipset Intel H81 BIOS chip (NVRAM) 8M SPI Flash ROM Expansion Bus Bus speed: PCI Express PCIe 2.0 at speeds upto 5.0 GT/s SATA 0,1 SATA Gen 3 at 6 GB/s and 2,3 SATA Gen 2 at 3 GB/s.
Control Lights And Diagnostic Lights power button light white light — solid white light indicates power-on state. amber light — solid amber light indicates sleep/stand by state of the computer; blinking amber light indicates a problem with the system board.
Environmental Temperature: Operating 10 °C to 35 °C (50 °F to 95 °F) Storage –40 °C to 65 °C (–40 °F to 149 °F) Relative humidity 20 % to 80 % (non-condensing) Altitude: NOTE: V 3800 and V 3900 meet the China 5000 m altitude requirements. Operating –15.
6 Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options.
An important point after buying a device Dell D17M (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Dell D17M yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Dell D17M - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Dell D17M you will learn all the available features of the product, as well as information on its operation. The information that you get Dell D17M will certainly help you make a decision on the purchase.
If you already are a holder of Dell D17M, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Dell D17M.
However, one of the most important roles played by the user manual is to help in solving problems with Dell D17M. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Dell D17M along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
