Instruction/ maintenance manual of the product D series Dell
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_________ ______ _____ Inf or mation in this do cument is subject t o c hang e without notice. © 1 998 Dell Comput er Cor por ation. Al l r ight s r eserved. Reproduction in any manner wha tsoev er without the writ ten permission of Dell C omputer Corporat ion is strictly forbidden.
v 6DIH W,QVWUXFWLRQV Use the f o llo wing sa f ety guid elines to h elp pro tect y our com puter sy s tem from p oten- tial da mage and to ens ure y our o wn per sonal sa f ety . :KHQ8VLQJ< RXU&RPS XWHU6VWHP As y ou us e y our compu ter sy stem, obser ve the f ollo wing s af ety guide lines.
vi Do not pus h an y object s into the opening s of your c omputer . Doing so can cause fire or el ectric shoc k by shorting o ut interior c omponents . Kee p yo ur co m pu te r away fr o m ra di a to rs an d he at s o ur ce s. A l s o, d o no t b lo ck coolin g ve nts.
vii :KHQ: RUNLQJ,QVLGH < RXU&RPSXWH U B efore you remo ve the compu ter co v er , perf orm the follo wing steps in the seque nce indica ted.
viii In addi tion, take note of these sa f ety guideline s when appro priate : When y ou dis conne ct a ca ble, pul l on its co nnecto r or on it s strain -relief loop, not on the c able it self .
ix 3U H I D F H $ERXW7KLV*XLGH Thi s gui de is inte nded f or an y one who uses a Dell D imension XPS D xxx co mputer sy stem. It c an be use d by both first-t ime and e x perienced c omputer us ers who w ant to mai nt ain , upgr a de, or trou bles hoot t heir compu ters .
x Appendix E , “ W ar ra nti es a nd R e t urn P olic y ,” d escribes th e w arr a nty f o r y our De ll system an d the “ T o t al S atisfacti on” Return Policy .
xi 1RWDWLRQDO&R QYHQWLRQV The following su bsec tion s d escri be not at ional conventions used in this d ocume nt. : DUQLQJV &DXWLRQV DQG1RWH V Thro ughout thi s guide, there ma y be bloc ks of tex t indicat ed by symbol s in the p age margin a nd printed in bold type or in italic type.
xii Screen te xt is tex t tha t ap pea rs on th e moni tor sc ree n. It can be a me ss ag e , o r it can be te xt that y ou are instr ucted to type a s p art of a co mmand (ref erred to a s a comma nd li n e ). Screen t ext is pres ented in th e Courier Ne w f ont.
xiii &RQWHQWV &KDS WHU ,QWUR GXFWLRQ Hardware Fe atures .
xiv Adding M emory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14 Memory Up grade Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14 Install ing a DIMM .
xv &KDS WHU 6RIWZDUH 6ROXWL RQV Using Aud io Utilities .
xvi &KDS WHU 5XQQLQJ WKH 'HOO 'LDJQRVW LFV When to Us e the Dell Di agnostics . . . . . .
xvii &KDS WHU *HW WLQJ+ HOS Techni cal Assista nce .
xviii $S SHQGL[& % HHS& RGHVDQG6 VWHP0 HVVDJH V & POST Bee p Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . .
xix Figure 3 -6. Installing a 5.25-Inch Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7 Figure 3 -7. Removing a 3.5 -Inch Drive Bay Pla te . . . . . . . . . . . . . . . . . . . . . . . . . 3-9 Figure 3 -8. Installing a Drive in the Upper 3.
xx Table 7 -5. Video Test Gr oup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11 Table 7 -6. Keyboard Test Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12 Table 7 -7. Diskette Drives Tes t Group .
Intro duction 1- 1 &+$37(5 ,QWURGXFWLRQ Dell D imensi on ® XPS D xxx compu ter sy stems are hi gh-speed perso nal comp uters that include an Intel ® Pe n t i u m ® II mi cro pro cess or with MM X ™ tec hnolog y .
1-2 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide Memory that can b e increased up to 384 megab ytes (MB) b y installing 1 6-, 32-, 64-, or 1 28 -MB sync hronous dynamic random-a ccess memory (SDRAM) d ual in- line m em ory module s (D IMM s) i n the th ree D IM M soc kets on th e sy s tem b oa rd.
Intro duction 1- 3 F or sy ste ms r unning Windo ws 95 with t he USB Supple ment i nstalled, the tw o high-pe rfor mance Univ ersal Serial Bus (USB) por ts pro vide a single conne ction point f or mu ltiple USB-compli ant de vice s. T hese d e vices c an be co nnected a nd discon nected w hile th e sy stem is r u nning.
1-4 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide Dell off ers a variet y of expansion c ards to i ncre ase system fun ctio nalit y: High-perf ormance video cards with.
Intro duction 1- 5 6FKHGXOLQ J%DFNXSV Dell reco mmend s that y ou bac k up the h ard-disk dri ve a t least on ce a week , with a daily bac kup of those files tha t ha ve been c hanged. F ollo wing thes e guidel ines ensures th e los s of no m ore than a da y's w ork.
1-6 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide Nona brasi ve disket te-dri ve head-cl eanin g kit th a t cont ain s pretr eated disket tes in indi viduall y seale d.
Intro duction 1- 7 &OHDQLQJ 'ULYHV Y ou can clean a d isk et te, CD-RO M, or di gital ve rsatil e disc re ad-only m emory (D VD- RO M) driv e usin g a comm ercial ly a va ilable c leaning kit. T hese kits con tain pre- treated disk et tes or a cleani ng disc to remo ve c ontaminants tha t accumu late during norm al oper atio n.
1-8 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide NO TE: Use a U PS to protec t you r compu ter only . Co nnect other de vices, suc h as a printer , to a separa te pow er s trip pro viding surg e protectio n.
Inst a lling Upgr ades on th e Sy stem Board 2- 1 &+$37(5 ,QVWDOOLQJ 8SJUD GHV RQ WKH 6 VWH P %RDUG This ch apter d escri bes how t o inst al l expans ion ca rds an d system memor y as well as replace the sy s tem bat tery (if nece ssar y).
2-2 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide ,QVWD OODWLRQ*XLGHOLQHV K eep a stat ic-se nsitiv e compon ent in it s antis tatic pac king mater ial un til y ou a re ready to install th e compone nt in the c omputer .
Inst a lling Upgr ades on th e Sy stem Board 2- 3 )DFHW KHIURQW RIWK HFKDVVL V3XVK LQDFR YHU UHOHDVHO DWFKZ LWKRXU WKXPEZK LOHX VLQJRX U.
2-4 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide ) LJXUH ,QVLGH WKH0 LQL7 RZHU&KDVVLV c hassis cool i ng fan system bo ar d c has.
Inst a lling Upgr ades on th e Sy stem Board 2- 5 ) LJXUH ,QVLGH WKH'H VNWRS &KDVVL V c hassis c ool ing f a n system b oard c h assis card -gui de a ssembly (co.
2-6 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 6VWHP%RDU G Figure 2 -4 sho ws th e sy stem board con nectors a nd soc kets , and T able 2-1 de scribes their functio ns.
Inst a lling Upgr ades on th e Sy stem Board 2- 7 7 DEOH6VWHP %RDUG&RQQHFWRUVDQG6RFNHWV &RQQHFW RURU 6RFN HW 'HVFUL SWLRQ 3.
2-8 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide -XPSHUV Ju mpers are small bloc ks on the sy stem bo ard with two or more p ins emergin g from them. Plastic plugs co ntaining a wire fit do wn o ver the pi ns, cr eating a c ircuit.
Inst a lling Upgr ades on th e Sy stem Board 2- 9 7 DEOH &RQILJXUDWLRQ-XPSHU6HWW LQJV -XPSH U 6HWWLQJV 'HV FULSWLRQ Norma l mode In Norma l mode (j umper pl ug on pin s 1–2), sy stem set u p set tings and installe d pass w ord(s) are re tained when the sy ste m boots.
2-1 0 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide ([SDQVLRQ&DUG8SJUDGHV The sy stem bo ard acc ommodates up to six e xpans ion cards —32-bi t P eripheral .
Inst a lling Upgr ades on th e Sy stem Board 2-1 1 Mak e sure y o u hav e a slot av ail able for the type of card you are instal ling. Also c hec k the Windo ws 95 De vice Ma nager or Windows NT Diag nostic s for an av aila ble inter- r upt request (IRQ) that is s upported b y the card.
2-1 2 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 8QVFUH ZDQG UHPRYH WKHPH WDOILOO HUEUD FNHWWKDWFR YHUVW KHFDUG VORW RSHQ LQ.
Inst a lling Upgr ades on th e Sy stem Board 2-1 3 :KHQWKHFD UGLVILUPO VHDWHGLQ WKHFRQQHFWR U VHFXU HWKHFDUG PRXQ WLQJE UDFNHWZLWKW KHVF UHZ.
2-1 4 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide *U DVSW KHFDUG ELW VWRS FRUQ HUVD QGHDVHL WR XWRI LWV FRQQHFW RU .
Inst a lling Upgr ades on th e Sy stem Board 2-1 5 . ,QVWD OOLQJD ',00 T o inst al l a DIMM, follow thes e step s: 5HPRYHWKHFR PSXWHUFR YHUDFFR UGLQJWRWK HLQV.
2-1 6 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide ,QVH UWWKH ',00VWU DLJKWGR ZQLQ WRWKH VRFNHWPDNLQJ VXUH LWILWV LQWR.
Inst a lling Upgr ades on th e Sy stem Board 2-1 7 5HERRWWKH FRPSXWH U VVWHPDQG SUHVV'HO! ZKHQSURPSWHG W R HQWHU WKH VVW HPVHWX SSURJ UDP.
2-1 8 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide ,QVHUW WKHED WWHUL QWRWKH VRFN HWZLWKWKH VLGHOD EHOHG´ µIDF LQJXS .
Installing Driv es 3-1 &+$37(5 ,QVWDOOLQJ'U LYHV This c hapt er pr ovides in structi ons for re moving an d rep laci ng th e bezel, t he dr ive cage, a nd front -panel in serts. T hese procedures may be req uired f or a d riv e installa- tion.
3-2 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 6ZLQ JWKHE H]HODZD IURP WKHFK DVVLVGL VHQJD JHWKH WKUHH UHWDLQLQ J KRRNVRQ.
Installing Driv es 3-3 ) LJXUH 5HP RYLQJ WKH'U LYH&D JH 5HSODFLQJWKH 'ULYH&D JH T o replace t he driv e cage af ter installin g a de vic e i.
3-4 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 5 HPRY LQJDQG5 HSODFLQJD) URQW3 DQHO ,QVHUW Empty driv e ba y s in the driv e cage ar e co vere d by a front- panel ins ert.
Installing Driv es 3-5 &RQQHF WLQJ'UL YHV When ins talling a driv e, you conn ect two c ables—a D C pow er ca ble and an inte rfac e cable—t o the bac k of the driv e. The DC po w er cabl e comes from the pow er supply a nd contai ns a 4-pi n connec tor that is k ey ed to av oid inc orrect ins ertion.
3-6 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide ) LJXUH 'ULYH, QWHUID FH&RQQHFWRU V When at tac hing the interf ace c able to a driv e, be sure to matc h the colored strip o n the cab le to p in 1 o f the dr iv e ’ s interf ace conne cto r .
Installing Driv es 3-7 5HPRYHW KHSO DVWLFL QVHU WIURP WKHG ULYH FDJH DVGHVF ULEHG HDUOLH ULQ ´5HPRYLQJ DQG5HSODF LQJD )URQW3DQHO, QVHUW.
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Installing Driv es 3-9 bac k of the front -panel in sert fo r reducing electroma gnetic i nterf eren ce (EMI ) emis sions. ) LJXUH 5HPRY LQJD ,QFK 'ULYH.
3-1 0 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide ,IR XDUH LQVWDO OLQJDGU LYHLQ WKHGH VNWRSF KDVVLV LQVWDOO WKHV KRUW IL.
Installing Driv es 3 -1 1 5HSODFH WKHEH]HODV GHVFU LEHG HDUOLH U LQ´5HPRYLQJDQG5HSODFLQJWKH %H]HOµ 0DN HVXUHWKD WQRF DEOHF RQ.
3-1 2 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide ) LJXUH ,Q VWDOOLQ JD' ULYHLQ WKH/RZHU ,Q FK'ULY H.
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3-1 4 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide ) LJXUH ,QVWDOO LQJD' ULYHLQ WKH3 ULPDU+DUG'LVN'U LYH.
Installing Driv es 3-1 5 5H P R Y H WK H W Z R V F U H Z V V HF X U L Q J W K H V HF R QG D U K D U G G L V N G U L Y H EU DF NH W WRWKH FKDVV LV.
3-1 6 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide . ) LJXUH 6HFRQGDU +DUG'LVN 'ULYH%U DFNHW $OLJ Q WKH H[W HUQ.
Installing Driv es 3-1 7 3 DUWLW LRQLQJDQG/RJLFDOO)RUPDWW LQJDQ(,'(+DUG'LVN 'ULY H EIDE ha rd-disk d riv es mus t be ph y sicall y f ormat ted, partitio ned, and logicall y f ormat - ted bef ore th ey c an be used to store data.
3-1 8 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 6&6,, '1XP EHUV Eac h device attac hed to a SC SI hos t adapt er card , as well as the card itsel f , must hav e a uniqu e SCSI ID n umber fr om 0 to 7 .
Installing Driv es 3-1 9 If y ou are installing a n intern al wide SCSI de vice (suc h as a wi de SCSI hard -disk drive) , you ha v e a 68-pi n inte rna l SCSI ca ble as sho wn in F igu re 3-1 4.
3-20 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide hard-dis k driv e acces s indica tor on the c omput er’ s front panel w hene v er a SCSI hard- disk d rive is ac cessed .
Instal li ng Dr iv es 3-21 5HFRQQH FWR XUFRP SXWHU DQGG HYLFHV WR WKHLUS RZHUVR XUFHV DQGW XUQ WKHPR Q ,IQH FHVVDU HQ WHUWKH .
3-22 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide.
Basic T roubles hooting 4-1 &+$37(5 %DVLF7 URXEOHVKRRWLQJ Thi s c hapter guide s yo u through s ome initi al c hec ks and procedures th at can s olve basic compu ter prob lems.
4-2 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide installatio n inf ormat ion, des cribe ne w product enh ancemen ts or c orrectio ns tha t ha ve n ot ye t been doc umented, a nd list k now n probl ems.
Basic T roubles hooting 4-3 T o c hec k compu ter connectio ns, f ollo w thes e steps: 7 XUQ RIIWK HFR PSXWHU WK HPRQL WRU DQG DOOD WWDFK HGGHY LFHV 9.
4-4 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 3R Z H U If y ou are e xpe riencing pro blems wi th po w er to y our comp uter , perf orm thes e tasks: Chec k the computer’ s pow er indic ator (see F igures 2-2 and 2-3) .
Basic T roubles hooting 4-5 0RQLWR U Thi s sect ion lis ts som e basic c hec ks you c an do f or mo st monitor s. Chec k the d ocu- mentation tha t came w ith the mon itor fo r fa ult indic ations a nd trouble shooting procedu res spec ific to y our mon itor .
4-6 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide V erify the po wer sou rce b y plu gging in a n appli ance that y ou kn ow w o rks. Plug t he moni tor direc tly in to an el ectr ical o utle t, bypass ing any power pr otect ion devices.
Basic T roubles hooting 4-7 R eseat all s peak er conne ctions a nd mak e sure they are insert ed fully . V eri fy that the audi o jac ks are not be nt or brok en. T ur n up t he volume by clicking th e yellow spea ke r ic on in t he W i ndows 9 5 or Wi ndows NT t ask b ar and adjust ing t h e volume s et ting .
4-8 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide R un the Disk et te Driv es T est Gr oup as des cribed in Chapter 7 , “Running th e Dell Diagno stics. ” R ef er to “Disk et te Driv e” in Chapter 6 f or further trouble shooti ng inf ormati on.
Sof twar e Sol ut i ons 5-1 &+$37(5 6RIWZ DUH6 ROXWLRQV This c hapter descr ibes s of t ware pro cedur es, s uc h as us ing audio util ities and r einst all - ing dr ive rs, tha t can of ten solv e p roblems w ith y our c omputer sy stem .
5-2 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide )URP WKH2SW LRQVP HQXF OLFN$GYDQ FHG& RQWUROV & OL FN W K H $ G Y D .
Sof twar e Sol ut i ons 5-3 ) LJXUH6DPS OH9 ROXPH&RQWURO:LQGRZ: LWK'( QKDQFHG 3 URSHUWL HV$GGHG < DPDKD6 < ;* : DYH 7 .
5-4 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide $XGLR'ULYHUV Y our system’ s audio d r iv ers w ere in stal led at De ll and are op era t iv e whe n y ou rec ei v e the sy stem—n o further ins tallation or c onfigurati on is needed.
Sof twar e Sol ut i ons 5-5 $ XGLR' ULYHUV IRU: LQGRZ V17 T o reinstall th e audio drive rs f or the Microsof t Windo ws NT 4.
5-6 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide %XV0DVWHULQJ (,' ('ULYH UV The bus-m astering enhan ced integ rated de vic e electron ics (EID E.
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5-8 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide ,IWK HUHLVD GLVNHWWHLQG ULYH $UHPR YHLW 7KHQFOLF N< HV .
Sof twar e Sol ut i ons 5-9 installed. F or installation ins tr uctions, ref er to “Installing th e Intel PIIX4 INF Update f or Windows 95” f ound l ater in this c hapter .
5-1 0 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide &$87,21'HOO UHFRPPH QGVDJ DLQVW UHLQVWDO OLQJW KH: LQGRZV RSHUDWL QJ VVWH PRYH U.
Sof t ware Solution s 5-1 1 T o install the update, f ol low these step s: ,QVHUWW KH :LQGRZV,QWHO 6XSSRUW'ULYHU GLVN HWWHL QWRG ULYH$ &OL FNWKH 6WDUW EXWWRQ DQG WKHQF OLFN 5XQ 7 SH a:setup.
5-1 2 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 5 HYLHZWKHO LFHQVHDJU HHPHQWDQGW KHQFOLFN < HVW RFRQWL QXH The installa tion progra m r uns the ScanDi sk utility to c hec k the hard -disk dri ve f or errors, and th en it copi es the USB Su pplem ent files t o the driv e.
Sof twar e Sol ut i ons 5-1 3 ,QWK H8SJUD GHQH ZLWHPV "GLDOR JER[VHOH FW8SJ UDGHR QOQHZH U LWH PVDQ GFO LFN2 . $WWKH PHVV DJH Setup has finished installing components FOLFN 2.
5-1 4 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide.
Chec king Inside Y our Comput er 6-1 &+$37(5 &KHFNLQJ,QVLGH< RXU&RPSXWHU Thi s c hapter descr ibes troub leshootin g procedu res fo r e xpansion c ards, me mor y , drives, and th e system b oar d. Some proce dure s requ ire you t o acc ess th e ins i de of the com pu ter and re mo ve and reinstall co mponen ts.
6-2 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide )LJXUH ([ SDQVLRQ &D UG,QVWD OODWLRQ )LJXUH , QFRU UHFW([ SDQVL RQ.
Chec king Inside Y our Comput er 6-3 0RGHP In genera l, modem ma lfunction s ma y be c aused b y an y of the fol lo wing pro blems: Incorr ectly ins talled mod em Interr upt request (IRQ) con flicts Incorr ect inf ormation ( .
6-4 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 6RXQG&D UGV If y ou compl eted the ba si c s pe ak e r c hec ks (ref er to “S pea k ers” in Ch ap ter 4) a nd .
Chec king Inside Y our Comput er 6-5 5XQW KHGLDJ QRVWLF VIRUR XUQHWZR UNFDUG DVG HVFULE HGLQWK HGR FX PHQWDW LRQWK DWFDPH ZLWKW KHFDUG If the network card i s not de tected, go to step 3.
6-6 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide (QWHU WKH VVWHP VHWXSS URJUDP DVGHVF ULEHG LQ$SSH QGL[% ´6VWH P 6HWXS 3URJ.
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6-8 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 6VWHP%RDU G A sy stem board prob lem can result f rom a d ef ectiv e sy stem board comp onent, a f aulty pow er sup ply , or a de f ectiv e co mponent c onnected to the sy stem b oard.
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6-1 0 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide ) LJXUH 5 HPRY LQJWKH 6(&& DUWULG JHDQG +HDW6 LQN 3UHVV WKH.
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6-1 2 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide ,I< RX U&RPSXWHU ,V'DPD JHG If y our compu ter is dr opped or d amaged, c hec k it to mak e sure it still func tions properly .
Runnin g the Dell Diagnost ic s 7-1 &+$37(5 5 XQQLQJWKH'HOO'LDJQRVWLFV The Dell D iagno stics helps y ou c hec k your c omputer’ s ha rdw are withou t destro ying any dat a. The diagn ostic tes ts can p rovide you wi th im port ant infor matio n you wil l need wh en res olving p roblems.
7-2 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide %HIRUH< RX6WDUW7 HVWLQJ T o prepare to r un the De ll Diagnos tics, ma ke a wo rking cop y of the Dell Dia gnosti cs Disket te on a bla nk disk et te.
Runnin g the Dell Diagnost ic s 7-3 &FOLQJ WKH 7 HVWVWR&DW FK,QWH UPLWWHQW )DLOXUH V T o more thorou ghly c hec k your c omputer or to catc h fai lures tha t occur o nly occas ion- ally , s elect R un Sp ecific T ests from the Diagno stics Me nu and us e the O ptions m enu to customiz e the testing.
7-4 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide ) LJXUH 'HOO 'L DJQRVW LFV0 DLQ6FUHH Q +RZW R8VH WKH0HQ XV T o select a m enu op tion, pr ess th e k e y tha t cor res ponds to the capitali zed let ter in the option.
Runnin g the Dell Diagnost ic s 7-5 5X Q R un displ ay s fiv e opti ons: One, Se lected , All, K e y-Hel p, and Quit Menu. If you select One, a ll the sub tests with in the hig hlighted test group a re r un. If y ou c hoose Selected , only the selecte d test group s or th e subtests tha t y ou sel ected within the test grou ps are run.
7-6 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide lis t. When you c hoose S elect , five o ption s are d ispl ay ed: All , One, C lea r All, Key-Hel p, and Quit Menu . T o select all the subtes ts, press <Enter> w hen All is high lighted in the Selec t menu.
Runnin g the Dell Diagnost ic s 7-7 7 HVW /LPLWV NO TE: The Dell D iagnostics sets def ault limits on all te sts. Change th ese d efaul ts if yo u wa nt to limi t or e xpand the amount of te sting done.
7-8 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide Ho w y o u c hange a val ue f or the li mit s of a tes t grou p or su btes t dep end s on the type of pa ram eter as so cia t ed wi th i t. D if f erent k e y s are us ed to c hange v alu es f or dif f erent ty pes of para met ers.
Runnin g the Dell Diagnost ic s 7-9 5$07 HVW*U RXS T a ble 7 -3 lists the tests in the RAM T est Group . If the com puter has any of the follo w- ing sy mptoms, r un the RAM T est Group : A .
7-1 0 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide An e xpansio n card y ou pre viou sly access ed can no longer be access ed. P arity errors o r page f ault fail ures occur . R ecord th e ref eren ced address on a cop y of the Dia gnostics Chec klist (pro vided in Chapter 8, “ Get ting Help”).
Runnin g the Dell Diagnost ic s 7-1 1 9LGHR7 HVW*URXS The V ideo T est Group v erifies the proper ope ration of th e video c ontroller a nd the video co ntrol cir cuitr y . The gro up also tes ts all the vide o memory and c hec ks the color f eat ur es of a co lor mo nitor .
7-1 2 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide All of the tests, ex cept the V ideo Memo r y T est an d the V ideo Ha rdwa re T est, are interac tiv e. In the i nteract ive tests, exa mine eac h disp lay ed im age.T ype y if an image is co rrect or t ype n if it is not.
Runnin g the Dell Diagnost ic s 7-1 3 If the res ponse when y ou pr ess a m ouse but ton is di f f erent from the usual or anticip ated resp onse, the but ton contact ma y be dam aged. A mouse but ton does not w ork at all. The cursor does no t respond o n the screen in ac cordance with the m ov ements yo u mak e with th e mouse.
7-1 4 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide an unus ually l arge amou nt (ov er 5 percent of the p ossible total), should no t be regarded as a ca use f or tes ting the hard-dis k driv e.
Runnin g the Dell Diagnost ic s 7-1 5 6HULDO,QI UDUHG3 RUWV7 HVW* URXS The Serial/In frared P orts T est Group c hec ks the co mputer’ s interf ace wi th a de vice connec ted to the c omputer thro ugh the serial port. It does not test the de vice itsel f .
7-1 6 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide If an e xterna l loopb ac k connecto r (a spec ial Del l manuf a ct uring d e vice) is no t at t ac hed to a serial port, the Ex ternal T ransmissi on T est will f ail for tha t port and th e results of this test shou ld theref ore be ignored.
Runnin g the Dell Diagnost ic s 7-1 7 If yo ur sof tw are and the Dell Diagn ostics do no t recogniz e that y ou ha ve a parallel port , you shoul d c hec k Parallel P o rt in t he system se tup prog r am, an d if ne ces- sar y , r un the appropria te test in th e P arall el P orts T est Group.
7-1 8 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide ex c ept f or the A udio T est, require a CD with d ata trac k s. T he A u dio T est requ ires a CD with audio tra c ks.
Runnin g the Dell Diagnost ic s 7-1 9 Sof t ware conf igur atio n erro r If a pr oblem oc curs whi le the sy s tem is op erating in a netw ork, th e network conne c- tion sho uld be in spect ed. If the c onnection is good, r un the Ne t work Inte rfa ce T est Group to indica te whether the NIC is functioni ng.
7-20 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 7 DEOH $XGLR7 HVW*URXS 7 HVW 'H VFULSWLRQ Sof t wa re R eset Chec ks for th e presenc e of an a ctiv e audio con trol- ler in y our sys tem.
Get ting Help 8-1 &+$37(5 *HWWLQJ+HOS Thi s c hapter descr ibes the tool s Dell p ro vides to hel p y ou when y ou ha v e a problem with you r compu ter . It also tells y ou when and ho w to c all De ll fo r tec hnica l or cu s- tomer as sistance.
8-2 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide +HOS7 RROV Dell p ro vides a num ber of t ools to assist you. T hese tool s are described in the foll ow - ing sec tions . NOTE: S om e of t he fo ll ow in g t o ol s ar e n o t al ways avai la bl e i n a l l l oc a ti on s ou t si de th e contine ntal U.
Get ting Help 8-3 Electron ic Sup port Service suppor t@us.del l.com apsuppor t@ dell. com (f or A sian/P a cific countri es only) Electron ic Qu ote Service sales@de ll.com apmar keting@de ll.com (for Asian/ P aci f ic cou ntri es on l y) Electron ic Inf ormation S er vice inf o@dell.
8-4 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 7 HFKQLFDO6XSSRUW6HUYLFH Dell’ s industry-lea ding hard war e tec hnical sup port se r vice is av aila ble 24 hours a day , se v en da ys a w eek, to an sw er y our qu estions a bout De ll hardw ar e.
Get ting Help 8-5 ,QFO XGHDQ DFFHV VRULHV WKDWE HORQJZ LWKWKH LWHPV EHLQJ UHWXU QHG SR Z H U F D E O H V V R IW Z DU H G L V NH W W H V .
8-6 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide ) LJXUH 'LDJQ RVWLFV& KHFNO LVW Name: _ _______ ____ ___ ____ _______ ____ _______ _____.
Get ting Help 8-7 'HOO&RQW DFW1XPE HUV When y ou n eed to co ntact Dell, u se the tele phone numbers a nd codes pro vided in T a bles 8-2 and 8- 3. T a ble 8-2 pro vides the v arious c odes requ ired to ma ke l ong- distance a nd inte rnational calls.
8-8 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 7 DEOH ,QWHUQDWLRQDO'LDOLQJ&RGHV &RXQ WU &LW ,QWHUQDWLRQDO $FFH VV.
Get ting Help 8-9 S we den (Upp lands V asb y) 009 46 8 Switzerlan d ( Geneva) 00 4 1 2 2 T aiwan 002 8 86 — Thailand 00 1 66 — U .K. (Brac knell) 0 1 0 44 13 44 U .
8-1 0 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide Canada (North Y ork , Ontario) NO TE: Customers in Cana da call the U.S .A. for acce ss to T ec h Connect BBS . A utomated Or der -St at us S y stem . . . . . . . . . . .
Get ting Help 8-1 1 Finland * (Helsink i) T ec hnical Su pport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .682 1 093 Customer Se r vice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8-1 2 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide Italy * (Milan) S witc hboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 577821 Fax . . . . . . . . . . . . . . .
Get ting Help 8-1 3 Lux embour g * NO TE: Customers in Luxe mbour g may call Belg ium for sales, cus t omer , and tec hnical assist an ce as well as th e SalesFax ser vi ce, an d they call the Neth erla nds for th e T ec hF ax and T ec h Connect BBS ser vi ces.
8-1 4 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide Nether lands * (Amsterdam) Cus tomer T ec hnical Support . . . . . . . . . . . . . . . . . 020 . . . . . . . . . . . . . . . 5818 838 Direct Sale s . . . . . . . . . . . .
Get ting Help 8-1 5 Southeast Asian/ P aci fic Countr ies (ex cluding A ustralia, Br unei, China, Hong K ong, Japan, K orea , Macau, Mala y sia, Ne w Zeala nd, Singapore, T a iw a n, and Tha iland—ref er to individual listings f or these countries) Customer T ec hnical Support, Cus tomer Service, and Sale s (P enang, Mala ys ia) .
8-1 6 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide U. K. * (Brac knell) Custom er T ec hnical Support (Dell Dimen sion sy stems) . . . . . . . . . . . . . . . . . 0 1 344 . . . . . . . . . . . . . . . . . 720 1 1 1 Customer Ca re .
Sy stem Spec ifications A-1 $33(1',;$ 6VWHP6SHFLILFD WLRQV 7 DEOH$ 7 HFKQLFDO6SHFLILFDWLRQV 0LFURSURF HVVRU Micropro cessor type . . . . . . . . . . . . . . . . Intel P entium II m icrop rocessor tha t r uns at 233 , 266, 300, or 33 3 MHz inte rnally and 66 MHz e xternally .
A-2 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide ([SDQVLRQ%XV FRQWLQ XHG A GP expans ion-card connec tors . . . . . . . . one A GP expans ion-card connecto r siz e . . . . . 1 20 pi ns A GP expans ion-card connecto r data width (m aximum) .
Sy stem Spec ifications A-3 0HPRU FRQWLQXHG V oltage . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.3 V Data bus width . . . . . . . . . . . . . . . . . . . . 8 bits BI OS a dd re ss. . . . . . . . . . . . . . . . . . . . . . F0000h 'ULYHV Extern ally access ible: Mini to w er c hassis .
A-4 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide &RQWUROVDQG,QGLFDWRUV R eset control . . . . . . . . . . . . . . . . . . . . . . . push but ton P ow er control . . . . . . . . . . . . . . . . . . . . . . push but ton P ow er indicator .
Sy stem Spec ifications A-5 (QYLURQPHQW DO T emperat ure: Operati ng . . . . . . . . . . . . . . . . . . . . . 10 ° to 35 ° C 3 (50 ° to 95 ° F) Storage . . . . . . . . . . . . . . . . . . . . . . . –40 ° to 6 5 ° C (–40 ° to 1 49 ° F) R elativ e humi dity .
A-6 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide.
System Setup Pr ogram B-1 $33(1',;% 6VWHP6HWXS3 URJUDP Thi s app endix de scribes the sy stem set up pr ogram, w hic h you c an use to configure yo ur compute r sy stem as w ell as enable and di sable y our sy stem’ s passwo rd f eat ures.
B-2 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide (QWHULQJWKH6VWHP 6HWXS 3 URJUDP Enter t he sys tem set up p rogram as fo llow s: 7 XUQRQRU.
System Setup Pr ogram B-3 6VWHP6HWXS6FUHHQVDQG2 SWLRQV The system se tup screen s are o rgani zed as follows: At the to p is a menu bar f or acces sing the m ain progr am screens. The bo x on the le f t si de of eac h screen l is ts options th at d efi ne the installed har d- wa re in y our sy stem.
B-4 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 0DLQ6 FUHH Q )LJXUH% 0DLQ6FUHHQ0 HQX 7 DEOH% 0DLQ6FUHHQ 0HQX2SWLRQV 2SWLRQ ) XQFWL RQ P rocesso r T ype Displa y s the type o f microproc essor in stalled.
System Setup Pr ogram B-5 'LVN HWWH2 SWLRQV 6XEPH QX )LJXUH% 'LVNHWWH2SWL RQV6XEPHQX P rimary IDE Maste r Identi fies the fi rst drive at t ac hed to the primary EIDE inter- f ace, usual ly the boo t hard-dis k driv e.
B-6 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 3 ULPDU, '(0DVWHU6XEPHQX )LJXUH % 3 ULPDU,'(0DVWHU6XEPHQX 7 DEOH% 'LVNHWWH2SWLRQV6XEPHQX2SWLRQV 2SWLRQ ) XQFWL RQ Disk et te A Identifies th e boot dis ket te driv e in the computer .
System Setup Pr ogram B-7 $GYDQFHG6FUHHQ )LJXUH% $ GY DQFHG6FUHHQ0 HQX Multi -secto r T r ansf ers D etermi nes the number of sectors per block during multipl e- sector transf ers. If T ype is set to User , se t Multi-sec tor T ransfers to 2, 4, 8, or 1 6 sectors per block or disable the feat ure.
B-8 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 7 DEOH%$GYDQFHG6FUHHQ0HQX2SWLRQV 2SWLRQ ) XQFWL RQ Plug & Play O/S Determi nes whe ther the sys tem i s configured to s upport Pl ug and Pla y de vic es from the operating sy stem or fr om the s ys - tem BIOS .
System Setup Pr ogram B-9 5HVRXUFH&R QILJXUDW LRQ6XEP HQX )LJXUH % 5 HVRXUFH&RQILJXUDWLRQ6XEPHQX 7 DEOH%5HVRXUFH&RQILJXUDWLRQ6XEP HQX.
B-1 0 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 3 HULSKHUDO &RQILJXUDW LRQ6XE PHQX )LJXUH % 3 HULSKHUDO&RQILJXUDWLRQ6XEPHQX 7 DEOH%3HULSKHUDO&RQILJXUDWLRQ6XEP HQX2SWLRQV 2SWLRQ ) XQFWL RQ Serial P ort Configures the seria l port.
System Setup Pr ogram B-1 1 P arallel P ort Configures the parallel port. Set this option to A uto (def ault), Enabled , or Disabled. Depen ding on the port set ting, y ou can set the f ollo wi ng additiona l options : Mode I f port is set to Auto or Enab l ed, availab le mode s are O utpu t Only , Bi- Directiona l, ECP , and E PP .
B-1 2 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide . HERDUG &RQILJXUD WLRQ6XEP HQX )LJXUH% . HERDUG&RQILJXUDWLRQ6X EPHQX 7 DEOH%. HERDUG&RQILJXUDWLRQ6XEPHQX2SWLRQV 2SWLRQ ) XQFWL RQ Numlo c k Selects the po w er -on state f or Num L oc k.
System Setup Pr ogram B-1 3 9LGHR& RQILJXUDWLR Q6XEPHQ X )LJXUH % 9LGHR&RQILJXUDWLRQ6XEP HQX 7 DEOH%9LGHR&RQILJXUDWLRQ6XEPHQX2SWLR Q 2SWLRQ ) XQFWL RQ Pa l e tt e Snoopin g Allo ws an IS A e xpans io n ca rd to c hec k a PCI e x pan si on c ard f or an updated graphics palet te.
B-1 4 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide '0, (YHQW/RJJLQJ 6XEP HQX )LJXU H%'0,(YHQW/RJJ LQJ6XEPHQX 7 DEOH%'0,(YHQW/RJ JLQJ6XEPHQX2SWLRQV 2SWLRQ ) XQFWL RQ Event lo g capac it y Disp lays in formati on about the event log .
System Setup Pr ogram B-1 5 6HFXULW6FUHHQ )LJXUH% 6HFXULW6FUHHQ0HQ X 7 DEOH% 6HFXULW6FUHHQ0HQ X2SWLRQV 2SWLRQ ) XQFWL RQ Syst em Pa s s w or d Is Indicate s whethe r a sy stem p assw ord has been assign ed.
B-1 6 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 3 RZHU 6FUHHQ )LJXUH% 3RZHU6FUHHQ0 HQX 7 DEOH% 3RZHU6FU HHQ0HQX2S WLRQV 2SWLRQ ) XQFWL RQ Po w e r Manage ment Enabl es or dis ables o ther options on the P ow er sc reen.
System Setup Pr ogram B -1 7 %RRW6FU HHQ )LJXUH% %RRW6FUHHQ0HQ X VE SA Vi d eo P owe r Down NO TES: F or the Windows 95 operati ng sy stem , use the Di s- pla y icon in th e Control P ane l to sa ve monitor p ow er rather than this option.
B-1 8 Dell Dimension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 7 DEOH % %RRW6FUHHQ0HQX2 SWLRQV 2SWLRQ ) XQFWL RQ R estore On A C Po we r L o s s Determines w hat state the sy stem enters when A C pow er is restor ed af ter a pow er lo ss.
System Setup Pr ogram B-1 9 +DUG'UL YH6XEPHQX )LJXUH % +DUG'ULYH6XEP HQX Hard Dri ve Display s order of bootable ha rd-disk d riv es. R ef er to “Hard Driv e Subme nu” f oun d nex t in thi s append ix. Removable Devices Displa y s a list of remo v able de vice s.
B-20 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 5 HPRYDEOH'H YLFHV6XEPHQ X )LJXUH % 5 HPRYDEOH'HYLFHV6XEPH QX 7 DEOH%.
System Setup Pr ogram B -21 ([L W6FU HHQ )LJXUH% ([LW6FUHHQ0HQX 7 DEOH% ([LW6FUH HQ0HQX2SWLRQ V 2SWLRQ ) XQFWL RQ Exit Sa vi ng Changes Sa ves any c hanges you have made, exit s the syst em setup program, and restarts the sy stem.
B-22 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 'LVDEOLQJD) RUJRWWHQ3DVVZRUG If y ou f orget y our sy st em or set up pa ssw ord, y ou wil l be unab le to opera te yo ur sy s- tem or c hange set tings in the sy stem set up program , respe ctiv ely , until y ou dis able the e xist ing passw ord(s) .
System Setup Pr ogram B -23 &OHDULQJ195$0 T o clear N VRAM f or all de vic es an d restart the sy s tem, f ollo w thes e steps : (QWHU WKH VVWHP VHWXSS URJUDP DVGHVF.
B-24 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide.
Beep Code s and Sy stem M essages C-1 $33(1',;& %HHS&RGHVDQG6VWHP0HVVDJHV Y our application s, the operat ing sy s tem , a nd the co mputer its elf ca n p ro vid e y o u wi.
C-2 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 6VWHP0HVVDJHV The first c olumn in T able C-2 li sts (in al phabet ical ord er) sy stem message s that may appear on the sc reen durin g the b oot routine or during n ormal sy stem operat ion.
Beep Code s and Sy stem M essages C-3 nnnn Shadow RAM Passed nnnn KB of shadow RAM has be en succ ess- fully tes ted. No act i on is necess ar y . nnnn System RAM Passed nnnn KB of system RAM has been suc ces s f ull y tested. No act i on is necess ar y .
C-4 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide Fixed Disk n Failure Fixed Disk Controller Failure The hard-di sk driv e spe c- ified by n is not w orkin g or is not configured cor rectly . Ensure that the dri v e is installed cor rectl y in t he c hassis and defined cor rectly in the sy stem set up p rogram.
Beep Code s and Sy stem M essages C-5 Keyboard error The k eybo ard is no t work ing cor rectly . Y ou may hav e to replace th e ke y - board or system boa rd. Refer to Chapter 8, “Get ting Help,” f or instructi ons on obt ai nin g technical assis ta nce.
C-6 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide Press <Del> to enter SETUP Opti onal mess age di s- pla y ed during PO S T .
Beep Code s and Sy stem M essages C-7 System battery is dead - Replace and run SETUP The CMOS c loc k bat tery indicator s hows the bat- ter y is d ead. Replace t h e batter y , an d run the sy stem setu p prog ram to re con- figure th e sy stem. System BIOS shadowed T he sy stem BIOS h as been cop ied to shado w RAM.
C-8 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide UMB upper limit seg- ment address: nnnn Displa y s the a ddress nnnn of the up per lim it of the UM B , indic ating released segments o f the B I OS which may be recl aimed by a vir tual memory manager .
Regula tor y Notices D-1 $33(1',;' 5 HJXODWRU1RWLFHV )&&1R WLFHV8 62QO Most D ell comp uter sy stem s are c lassified b y the F ederal Commun ications Commis- sion ( FCC) as Class B digi ta l devices .
D-2 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide &ODVV % Thi s equ ipment gen erates, us es, and can ra diate rad io frequen cy en ergy and, if not installed a nd us ed in accord ance with the m anuf act urer’ s instr uctio n manual , ma y cause interf erence with rad io and te le vision r ecepti on.
Regula tor y Notices D-3 ,&1RWLFH&DQDGD 2QO Most D ell comp uter sy stems (a nd other D ell dig it al apparat us) a re classifi ed by the Industry Canada (IC) In terf er ence-Caus ing Equi pment Standard # 3 (ICES-003) as Clas s B dig ital de vices.
D-4 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide IEC 80 1 -4 — “E lectromag netic co mpatibili ty for indu strial-pro cess meas urement and co ntrol equip ment P a rt 4: Electrical f ast transient/ burst requi rements .
Regula tor y Notices D-5 120, QIRU PDWLR Q0H[LFR 2QO The f ollo wing i nf ormation i s pro vided on the de vi ce(s) de scribe d in this documen t in compli ance with the re.
D-6 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide , QIRUPDFLyQSDUD1 20~QLFDPHQWH SDUD0 p[L FR La inf orma ción si guient e se propo rcion.
Warranties an d Return P olicy E- 1 $33(1',;( : DUUDQWLHVDQG5 H WXUQ3 R OLF /LPLWHG7KUHH < HDU: DUUDQW8 6DQG &DQDGD2QO Dell Comp uter Corpo ra.
E-2 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide replace ment produ cts to y ou freig ht prepa id if y ou use an addre ss in the co ntinen tal U .S. or Canada , where ap plicabl e. Shipme nts to ot her locat ions will b e made fre ight colle ct.
Warranties an d Return P olicy E- 3 MA Y ALSO HA VE O THER RIGH TS, WHICH V AR Y FR OM S T A TE T O S T A TE (OR JURISDICTION) . DELL D OES NO T A CCEPT LIABILIT Y BEY OND THE REMEDIES S ET F ORTH I N.
E-4 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide.
Inde x 1 ,QGH [ 1XPEHUV 3D enh ance d audio, 5 -1 $ accelera ted grap hics po rt. See AGP Advanc ed screen , syst em setup program, B-7 AGP connector, 2-6 assist ance technic al, 8- 1 telephon e numbe.
2 Dell D imensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide chassi s. See compute r cleani ng access orie s, 1-5 driv es, 1-7 system ex terior, 1-6 tools, 1 -5 clearing NV RAM, B-23 .
Inde x 3 drive s (con ti nued) bays, 2-4, A-3 cabl e s, 2-3 connec tin g to power, 3-5 drive cage , 2-4 formatting , 3-17, 3-2 1 front-pan el inserts, 3- 4 inst alling, 3 -6, 3-13, 3-18 locatio n, 2-4.
4 Dell D imensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide help t ools (continue d) TechConnec t BBS, 8-3 TechFa x servic e, 8-3 host adap ter car d SCSI, 3-17 , IDE (ATA/ ATAPI) Dev ices Tes t Group, 7-13 inserts.
Inde x 5 1 Netw ork I nte r fac e Test Grou p, 7- 18 notation al co nventions , xi note s, xi NVRAM clearin g, B-23 2 operat ing syst ems sup ported, 1-3 3 parallel p ort connec tor, 2-6 Paralle l Por.
6 Dell D imensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide SCSI de vice s (contin ued) inte rface ca bles , 3-18 part itio nin g SCS I har d-di sk dr ive s, 3- 21 term inat ion, 3 -.
Inde x 7 troubles hooting about, 1 -3 basic pro blems, 4-1 beep co des, C-1 boot routine, 4-4 check ing conne ctions , 4-2 Diagnos tics Checkl ist, 8-6 driv es, 4-7, 6- 6 env ir onme ntal f acto rs, 4.
An important point after buying a device Dell D series (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Dell D series yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Dell D series - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Dell D series you will learn all the available features of the product, as well as information on its operation. The information that you get Dell D series will certainly help you make a decision on the purchase.
If you already are a holder of Dell D series, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Dell D series.
However, one of the most important roles played by the user manual is to help in solving problems with Dell D series. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Dell D series along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
