Instruction/ maintenance manual of the product C8000XD Dell
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Dell PowerEdge C8000XD Hardware Owner’s Manual Regulatory Model: B06B Regulatory T ype: B06B002.
Notes, Cautions, and W arnings NOTE: A NOTE indicates important information that helps you make b etter use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WAR NI NG : A WARNING indicates a potential for property damage, personal injury , or death.
Contents 3 Contents 1 About Your System . . . . . . . . . . . . . . . . . . 7 Front-Panel Features and Indicators . . . . . . . . . . . 7 Hard-Drive Features . . . . . . . . . . . . . . . . . . . . 9 Hard-Drive Bay Numbering . . . . . . . . . . . . . .
4 Contents Sled Blank . . . . . . . . . . . . . . . . . . . . . . . . 31 Removing a Sled Blank . . . . . . . . . . . . . . . 31 Installing a Sled Blank . . . . . . . . . . . . . . . 32 Hard-Drives . . . . . . . . . . . . . . . . . . . . . . . . 32 Hard-Drive Configuration .
Contents 5 Removing the Hard-Drive Backplane From an Expansion Hard-Drive Carrier . . . . . . . 50 Installing a Hard-Drive Backplane Into an Expansion Hard-Drive Carrier . . . . . . . . . . 51 3 Troubleshooting . . . . . . . . . . . . . . . . . . . 53 Safety First—For Y ou and Y our Sy stem .
6 Contents Cabling Configurations . . . . . . . . . . . . . . . . . . 62 Expander Firmware File Names . . . . . . . . . . . . . 63 Expander Firmware Update Guidelines . . . . . . . . . 65 Updating the Expander Firmware . . . . . . . . . . . . 65 5 Jumpers and Connectors .
About Your System 7 1 About Y our Sy stem Front-Panel Features and Indicators Figure 1-1. Front-Panel Features and Indicators Item Indicator , Button, or Connector Icon Description 1 Handle Hold to pull the hard-drive cage from the sled.
8 About Your System 2 External mini-SAS connector A2 Connects to a compute sled’s host bus adapter (HBA) or RAID car d. When you configure zoning for the storage sled, the external mini-SAS connector becomes zone group 0. 3 External mini-SAS connector A1 Connects to a compute sled’s host bus adapter (HBA) or RAID car d.
About Your System 9 Hard-Drive Features The C8000XD storage sled is available with 12-drive or 24-drive option. All hard-drives ar e mounted in special hard -drive carriers and connect to the hard-drive backplane inside the sled. • Standard hard -drive carrier supports 3.
10 About Your System Figure 1-3. 24-Drive Bay Numberi ng Hard-Drive Indicator Patterns The C8000XD sled hard-drive backplanes include a hard-drive activity LED and two bi-color ed hard-drive status and fault LEDs per drive. The state of the hard-drive backplane indicators ale rts you to the condition of the har d- drives in th e sled.
About Your System 11 12-Drive Bay Hard-Drive Indicators Figure 1-4. 12 -Drive Bay Hard-Drive Indicators—Left Side Hard-Drive Cage Figure 1-5. 12 -Drive Bay Hard-Drive Indicators—Right Side Hard-Drive Cage NOTE: Group A in the illustrations indicate th e grouping of the hard-drives in the single port mode configuration.
12 About Your System 24-Drive Bay Hard-Drive Indicators Figure 1-6. 24-Drive Bay Har d-Drive Indicators—Left Side Hard-Drive Cage Figure 1-7. 24-Drive Bay Har d-Drive Indicators—Right Side Hard-Dr.
About Your System 13 * This conditio n is not supported in LSI HBA/RAID cards. When you abort the RAID rebuild process, the hard-drive LED blinks ambe r to indica te drive failu re. Icon Indicator Hard-drive activity indicator Hard-drive status indi cator Hard-drive fault indica tor T able 1-1.
14 About Your System SAS Connectors Features The storage sled has two SASx28 expander chips on the SAS expander . Each expander chip, labeled LSI 28 port 6 GB expander A/B port in F igure 1-8, has its own unique SAS address and conne cts to two inter nal mini-SAS connectors and two e xternal mini-SAS connectors.
About Your System 15 Figure 1-8. SAS Expander Board SAS Expander Board.
16 About Your System Expander Configura tion Mode The C8000XD sled is equi pped with a SAS expander to operate the har d - drives in single port, dual port, or ex pansion mode. Use mini -SAS x4 cable(s) to connect a compute sled to your C8000XD sled. The sled supports the following configuration modes.
About Your System 17 The figure below shows a s ingle path connection from single-HBA/RAID compute sled to two cascaded storage sleds. In this mode, the hard-drives in the two storage sleds are cascaded for extended storage capacity .
18 About Your System •D u a l p o r t m o d e In dual port mode, the storage sled SAS expander board supports 12 x 2.5 or 3.5-inch SAS hard-drives from a dual-cable conn ection. The figure below shows a dual path connection from a dual-HBA compute sled connected to the storage s led’s external mini-SAS A1 and B1 connectors.
About Your System 19 • Expansion mode (non-zoning) In expansion mode, the storage sled SAS expander board supports 24 x 2.5 SSD hard-drives from a d ual-cable connection. The figure below shows a d ual path connection from a single-RAID compute sled connected to the storage sled’s externa l mini-SAS A1 and A2 connectors.
20 About Your System • Expansion mode (four zones) In expansion mode with four zone s configuration, the storage sled SAS expander board supports 24 x 2.
About Your System 21 • Expansion mode (two zones) In expansion mode with two zones configuration, the storage sled SAS expander boar d supports 12 x 3.
22 About Your System Service T ag The following illustration provides loca tion of the Servi ce T ag number on the C8000XD storage sled. Figure 1-17. Service T ag Location for C8000XD Storage Sled.
About Your System 23 Other Information Y ou May Need WAR NI NG : See the safety and regulatory info rmation that shipped with your sy stem. Warranty information may be in cluded within this document or as a separate document.
24 About Your System.
Installing System Components 25 2 Installing Sy stem Components Safety Instructions WAR NI NG : W orking on sy stems that are st ill connected to a power su pply can be extremely dangerous. CAUTION: Sy stem components and electronic circuit boards can be damaged by discharge of static electricity .
26 Installing System Components • Some cables have a conn ector with locking tabs; if you ar e disconnecting this type of ca ble, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins.
Installing System Components 27 Inside the Sy stem CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troublesho oting and simple re pairs as authorized in your product documentation, or as directed by the on line or telephone service and support team.
28 Installing System Components Sled Opening the Sled CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and si mple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Installing System Components 29 Closing the Sled 1 P u sh the har d-drive cage all the way in to the sled until the hard-drive cage release latch snaps into place.
30 Installing System Components Removing a Sled CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and si mple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Installing System Components 31 Installing a Sled CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troublesho oting and simple re pairs as authorized in your product documentation, or as directed by the on line or telephone service and support team.
32 Installing System Components Installing a Sled Bla nk Hold the blank with the guide rail faci ng forward. Slide the blank into the enclosur e until it is fully seated and the releas e latches snap into place.
Installing System Components 33 The following table shows the har d-drive carrier type and har d-drive size, type, and height, and drive capacity for a supporte d configu ration.
34 Installing System Components Standard Hard-Drive Carrier Use a standard har d-drive carrier to install 3.5-inch SAS/SA T A/SSD hard- drive into th e sled. Removing a Standard Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician.
Installing System Components 35 Figure 2-6. Removing and Installing a Stan dard Hard-Drive Carrier Installing a Standard Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician.
36 Installing System Components Removing a 3.5-inch Hard-Drive From a Standard Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and si mple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Installing System Components 37 Figure 2-7. Removing and Installing a 3.5-inch Hard-Drive From a Standard Hard-Drive Carrier Installing a 3.5-inch Hard-Drive In to a Standard Ha rd-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician.
38 Installing System Components 3 Flex the standar d hard-drive carrier’s right-side rail and insert the carrier pins into the hard-drive assembly’s mounti ng holes and then fle x the left- side rail and ins ert the carrier pins into the other mounting holes.
Installing System Components 39 Figure 2-8. Removing and Installing a Flexible Hard-Drive Carrier Installing a Flexible Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician.
40 Installing System Components Removing a 2.5-inch Hard-Drive From a Flexible Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and si mple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Installing System Components 41 Figure 2-9. Removing and Installing a 2.5-in ch Hard-Drive From a Flexible Hard-Drive Carrier Installing a 2.5-inch Hard-Drive In to a Flexible Hard-Drive Carr ier CAUTION: Many repairs may only be done by a certified service technician.
42 Installing System Components Expansion Hard-Drive Carrier An expansion har d-drive carrier mounts two 2.5-inch SSD hard-drive carriers. There ar e two ways to remove the 2.
Installing System Components 43 Figure 2-10. Removing and Installing an Expansion Hard-Drive Carrier Installing an Expansio n Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician.
44 Installing System Components Removing a SSD Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and si mple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Installing System Components 45 Figure 2-11. Removing and Installing a SSD H ard-Drive Carrier Installing a SSD Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician.
46 Installing System Components Removing a 2.5-inch SSD Hard-Drive From a SSD Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and si mple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Installing System Components 47 Figure 2-12. Removing and Installing a 2.5-inch SSD Hard-Drive from the SSD Hard- Drive Carrier Installing a 2.5-inch SSD Hard-Dri ve Into a SSD Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician.
48 Installing System Components 3 Flex the right-side rail and insert the carrier pins into the hard-drive assembly ’s mounting holes and then fle x the left-side rail a nd insert the pins into the other mounting holes. 4 F it the t-shaped end of the carrier st rap handle into the notch and then twist to lock the strap handle.
Installing System Components 49 Figure 2-13. Removing and Installing a SSD Hard-Drive Carrier from an Expansion Hard-Drive Carrier Installing a SSD Hard-Drive Carrier Into an Expansion Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician.
50 Installing System Components Removing the Hard-Drive Backplane From an Expansion Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and si mple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Installing System Components 51 Figure 2-14. Removing and Installing a Ha rd-Drive Backplane from an Expansion Hard-Drive Carrier Installing a Hard-Drive Backplane In to an Expansion Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician.
52 Installing System Components 3 Flex the expansion har d-drive carrier ’s right-side rail and insert the carrier pins into hard-drive tray’s mounting holes and then flex the left-side rail and insert the carrier pins into the other mounting holes.
Troubleshooting 53 3 T roubleshooting Safety First—For Y ou and Y our Sy stem WAR NI NG : Whenever you need to lift the sy stem , get others to assist you.
54 Troubleshooting • If the system does not power on, chec k the LED display . If the power LED is not on, you may not be receiving A C power . Check the AC power cord to make sur e that it is securely connec ted.
Troubleshooting 55 Hard-Drive Not Recognized 1 Open the sled. See "Opening the Sled" on page 28. 2 Check the power an d mini-SAS data cable connection . Ensure that the cables are firmly seated in their co nnectors on the hard-drive backplane and the SAS expander board.
56 Troubleshooting 6 Close the sled. See "Closi ng the Sled" on page 29. 7 If the problem persists, install a new hard-drive. If the problem is not r esolved, see "Getting Help" on page 77. T roubleshooting the SAS Expander Board CAUTION: Many repairs may only be done by a certified service technician.
Troubleshooting 57 3 Ensure that the power , mini-SAS data, and signa l cables are firmly seated in their connectors on the SAS expander boar d and node power distribution board. Or , check the connector pins for damage. 4 Ensure that the SAS e xpander boar d is installed properly in the sled.
58 Troubleshooting 3 Ensur e that the node power distribution boar d is installed properly in the sled. 4 Reinstall the sled into the enclosure. See "Installing a Sled" on page 31. If the problem persists, see "Getting Help" on page 77.
Using the Expander Flash Utility 59 4 Using the Expander Flash Utility Expander Flash Utility (Xfl ash) is a command-line ut ility that you can use to identify the SAS address of the SAS e xpander , determine the expander firmware version, r eset the SAS expa nder , or update the two SAS e xpander chips simultan eously or s eparately .
60 Using the Expander Flash Utility Command Description Use the following syntax fo r Xflash utility commands: xflash [OPTIONS ] [INTERF ACE] [COMMAND] Use a space to separate the program na me, the options, the interface and the command fields. Command Line Paramete rs The following tables list the commo n Xflash commands used in this docume nt.
Using the Expander Flash Utility 61 a. If specified, [REGION] (decimal ) refers to a ny expander flash regi on (0 to 9). If not s pecified, the image is down loaded into the fla sh region design at ed to rece ive firmware or manufa cturing updates. b.
62 Using the Expander Flash Utility Cabling Configurations The expander firmwar e update can be done via the inband SAS port by connecting a mini-SAS cabl e(s) between the stor age sled and compute sled. Y ou can choose from t he following cabling options when updating the expander firmwar e.
Using the Expander Flash Utility 63 • 4 Expander A/B — F our single-RAID ho sts direct connection to a 24-drive sled In this configuration, the four hosts are connected to the storage sled and the 24 har d-drives are grouped into four zones. Expander chip A controls zones 0 and 1 and expander chip B cont rols zones 2 and 3.
64 Using the Expander Flash Utility Note: XXX represents the version number of the firmware image for flash region 2. Note: XXX represents the version number of the manufacturing image for flash region 3. Note: 1 represents the configurati on type and expander chip pr operties.
Using the Expander Flash Utility 65 Expander Firmware Update Guidelines The following are the recommended guidelines for updating the expander firmw are.
66 Using the Expander Flash Utility The storage sled’s SAS expander will be identified and the expander chips and the two unique SAS addr esses are listed.
Using the Expander Flash Utility 67 F or example, the command line should have the following format: cmd>xflash -i 500650b0000472bf down fw sas2xfwZeus_120518_1_0_ 2_0.fw 0 b When the "Are you sur e to download file to e xpander? (y/n)" message prompt appears, press Y .
68 Using the Expander Flash Utility 10 Download the manufacturing image to flash region 9. a Enter the following command: cmd>xflash -i SASADDR down mfg sas2xMfgZeus_ X _Region9_ XXX .
Using the Expander Flash Utility 69 15 Check the region 0 firmwar e version by entering the command: cmd>xflash –i SASADDR get ver 0 16 Check the region 2 firmwar e version by entering the comman.
70 Using the Expander Flash Utility.
Jumpers and Connectors 71 5 Jumpers and Connectors Hard-Drive Backplane Connectors Figure 5-1. Left Hard-Drive Backplane 1 onboard SAS/SATA connector 0 or 12 2 onboard SAS/SATA connector 2 or 14 3 bac.
72 Jumpers and Connectors Figure 5-2. Right Hard-Drive Backplane 1 backplane-bridge board connector 2 onboard SAS/SATA connector 6 or 18 3 power sensor connector 4 p ower connector 5 onboard SAS/SATA .
Jumpers and Connectors 73 Figure 5-3. Expansion Hard-Drive Carrier Hard-Drive Backplane 1 onboard SSD connector 1 2 onboard SSD connector 2.
74 Jumpers and Connectors SAS Expander Board Connectors Figure 5-4. SAS Expander Board Connectors 1 external mini-SAS connectors A1 and A2 2 smart debug co nnector for controller 2 3 internal mini-SAS.
Jumpers and Connectors 75 Node Power Distribution Board Connectors Figure 5-5. Node Power Distribution Board Connectors 1 power/emergency throttling connector 2 I2C connector 3 12 V S2 power connector.
76 Jumpers and Connectors.
Getting Help 77 6 Getting Help Contacting Dell F o r customers in the United States, call 800- WWW -DELL (800-9 99-3355). NOTE: If you do not have an active Inte rnet connection, you can find contact information on your purchase invoice, packi ng slip, bill, or Dell product catalog.
78 Getting Help.
FILE LOCATION: D:ProjectsUser GuideServerDellOOB HOMHardware Owners ManualDWS Sled C8000XDC8000XD_HOM_bk0IX.fm Index 79 Index Numerics 2.5-inch hard-drive installing, 4 1 re mo vi n g, 4 0 2.5-inch SSD hard-drive installing, 4 7 - 4 8 re mo vi n g, 4 6 3.
FILE LOCATION: D:ProjectsUser GuideServ erDellOOBHOMHardware O wners ManualDWS SledC8000XD C8000XD_HOM _bk0IX.fm 80 Index H hard-driv e configuration, 32 I indicator power , 8 system identi ty , 8 installing 2.5-inch har d-drive, 4 1 2.5-inch SSD har d-drive, 4 7 - 4 8 3.
FILE LOCATION: D:ProjectsUser GuideServerDellOOB HOMHardware Owners ManualDWS Sled C8000XDC8000XD_HOM_bk0IX.fm Index 81 T troubleshooting expander boar d, 5 6 expander connectors, 5 6 external connect.
FILE LOCATION: D:ProjectsUser GuideServ erDellOOBHOMHardware O wners ManualDWS SledC8000XD C8000XD_HOM _bk0IX.fm 82 Index.
An important point after buying a device Dell C8000XD (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Dell C8000XD yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Dell C8000XD - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Dell C8000XD you will learn all the available features of the product, as well as information on its operation. The information that you get Dell C8000XD will certainly help you make a decision on the purchase.
If you already are a holder of Dell C8000XD, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Dell C8000XD.
However, one of the most important roles played by the user manual is to help in solving problems with Dell C8000XD. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Dell C8000XD along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
