Instruction/ maintenance manual of the product Alienware DRF37 Dell
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A L IENW ARE ® M11x MO B ILE MANU AL.
Notes, Cautions, and W arnings NOTE: A NOTE indicates important information that helps you make better use of y our computer . CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells y ou how to avoid the problem. W ARNING: A WARNING indicates a potential for property damage, personal injury , or death.
3 CHAPTER 1: SET TING UP Y OUR L APTOP ................................................ 9 Before Setting Up Y our Laptop .................................................... 10 Connect the AC Adapter ...................................................
4 CONTENTS CHAPTER 3: USING Y OUR LAPTOP ..................................................... 35 Alienware Command Center ...................................................... 36 Using Removable Media and Cards ......................................
5 CONTENTS CHAPTER 6: SYSTEM RECOVERY ..................................................... 83 Recov ery Options ................................................................ 84 Dell DataSafe Local Backup ...........................................
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7 Dear V alued Alienware Customer , Welcome to the Alienware family . We are thrilled to include y ou among the growing number of savvy high-per formance mobile users. e Alienware technicians who hav e craf ted y our machine have made certain that y our high- per formance mobile is properly optimized and per forms to its ful lest potential.
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CHAPTER 1: SETTING UP YOUR LAPT OP CHAPTER 1: SET TING UP YOUR L APTOP.
CHAPTER 1: SETTING UP YOUR LAPTOP 10 Before Setting Up Y our Laptop Congratulations on the purchase of y our Alienware ® M11x! Read al l safety and setup instructions before connecting your new laptop. Begin b y carefully opening the box and removing all components that were shipped to y ou.
CHAPTER 1: SETTING UP YOUR LAPTOP 11 Product Documentation and Media e documentation that ships with y our Alienware ® laptop is designed to provide answers to many of the questions that may arise as you explore y our new laptop’ s capabilities.
CHAPTER 1: SETTING UP YOUR LAPTOP 12 Connect the AC Adapter W ARNING: e AC adapter works with electrical outlets worldwide. However , power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause re or equipment damage.
CHAPTER 1: SETTING UP YOUR LAPTOP 13 Press the Power Button.
CHAPTER 1: SETTING UP YOUR LAPTOP 14 Connect the Network Cable (Optional).
CHAPTER 1: SETTING UP YOUR LAPTOP 15 Set Up Microsof t Windows Y our computer is precongured with the Microsof t ® Windows ® operating system. T o set up Windows for the rst time, fol low the instructions on the screen. ese steps are mandatory and may take some time to complete.
CHAPTER 1: SETTING UP YOUR LAPTOP 16 Connect to the Internet (Optional) Setting Up a Wired Connection If y ou are using a dial-up connection, connect the telephone line to the optional • external USB modem and to the telephone wall jack before you set up y our Internet connection.
CHAPTER 1: SETTING UP YOUR LAPTOP 17 Setting Up a Wireless Connection NOTE: T o set up y our wireless router , see the documentation that shipped with y our router . Before y ou can use y our wireless Internet connection, you need to connect to y our wireless router .
CHAPTER 1: SETTING UP YOUR LAPTOP 18 Setting Up Y our Internet Connection ISPs and ISP oerings var y b y country . Contact y our ISP for oerings available in y our country . If y ou cannot connect to the Internet but have successfully connected in the past, the Internet Service Pro vider (ISP) might have a ser vice outage.
CHAPTER 2: GETTING TO KNOW YOUR LAPTOP CHAPTER 2: GET TING TO KNOW YOUR LAPTOP.
CHAPTER 2: GETTING TO KNOW YOUR LAPTOP 20 is chapter provides information about y our new laptop to familiarize you with its various features, and get y ou up and running quickly .
CHAPTER 2: GETTING TO KNOW YOUR LAPTOP 21 1 Security cable slot — Attaches a commercially available security cable to the computer . NOTE: Before y ou buy a security cable, ensure that it works with the security cable slot on y our computer . 2 VGA connector — Connects to video devices, such as a monitor or projector .
CHAPTER 2: GETTING TO KNOW YOUR LAPTOP 22 5 HDMI connector — Connects to a TV for both multi-channel digital audio and video signals. NOTE: For a monitor without built-in speakers, only the video signal will be read. 6 DisplayPort connector — Connects your computer to external monitors and projectors with DisplayPort.
CHAPTER 2: GETTING TO KNOW YOUR LAPTOP 23 Right V iew Features 1 2 3 1 Audio out/Headphone connectors (2) — Connect to a pair of headphones or to a powered speaker or sound system. 2 Audio in/Microphone connector — Connects to a microphone or inputs signal for use with audio programs.
CHAPTER 2: GETTING TO KNOW YOUR LAPTOP 24 Back V iew Features 1 1 AC adapter connector — Connects to an AC adapter to power the computer and charge the battery .
CHAPTER 2: GETTING TO KNOW YOUR LAPTOP 25.
CHAPTER 2: GETTING TO KNOW YOUR LAPTOP 26 Display Features 1 2 3 4.
CHAPTER 2: GETTING TO KNOW YOUR LAPTOP 27 1 Microphone — Provides high qualit y sound for video conferencing and voice recording. 2 Camera — Built-in camera for video capture, conferencing, and chat. 3 Camera activity indicator — Indicates if the camera is on or o.
CHAPTER 2: GETTING TO KNOW YOUR LAPTOP 28 Computer Base and Keyboard Features 2 3 4 1.
CHAPTER 2: GETTING TO KNOW YOUR LAPTOP 29 1 Power button — T urns the computer on or o when pressed. For more information, see “Power Button ” on page 3 0 . 2 Keyboard — e backlit keyboard provides visibilit y in dark environments by illuminating al l symbols on the keys.
CHAPTER 2: GETTING TO KNOW YOUR LAPTOP 30 Power Button Y ou can program this button to per form actions like shutting down the operating system or entering the standby mode. For details on how to program this button, see Power Options in the Control Panel of Microsof t ® Windows ® operating system.
CHAPTER 2: GETTING TO KNOW YOUR LAPTOP 31 On AC adapter: Blue or custom AC-color e battery is ful ly charged. Blue or custom AC-color fading into white or custom battery-color e computer is turned o or on and the battery is charging. Blue or custom AC-color fading into black e computer is in standb y mode.
CHAPTER 2: GETTING TO KNOW YOUR LAPTOP 32 Function Keys NOTE: Depending on the conguration of the laptop y ou purchased, some of the function keys may have no associated tasks. e <Fn> key is located near the bottom-lef t corner of the keyboard, and is used together with other keys to activate certain functions.
CHAPTER 2: GETTING TO KNOW YOUR LAPTOP 33 F5 — Decrease Display Brightness Press <Fn><F5> to decrease the brightness of the display . F6 — Binary GFX Press <Fn><F6> to enable or disable hybrid graphics mode.
CHAPTER 2: GETTING TO KNOW YOUR LAPTOP 34 F11 — Play or Pause Press <Fn><F11> to play or pause a track. F12 — Fast Forward or Play next track Press <Fn><F12> to fast forward or play the next track.
CHAPTER 3: USING YOUR LAPTOP CHAPTER 3: USING YOUR LAPTOP.
CHAPTER 3: USING YOUR LAPT OP 36 Alienware Command Center e Alienware ® Command Center gives you access to Alienware’ s exclusiv e sof tware and is a continuously upgradable control panel.
CHAPTER 3: USING YOUR LAPT OP 37 Connection T ype Computer Cable Display VGA-to-VGA (VGA cable) HDMI-to-HDMI (HDMI cable) DisplayPort- to-DisplayPort (DisplayPort cable) DisplayPort-to-DVI (DisplayPort-to- DVI adapter + DVI cable) NOTE: Y ou can purchase the DisplayPor t-to-DVI adapter and additional HDMI or VGA cables on the Dell website at www .
CHAPTER 3: USING YOUR LAPT OP 38 T urn o your laptop. 1. T urn o the display and disconnect it from the power supply . 2. Connect one end of the display cable to the DisplayPort, VGA, or HDMI connector on 3. y our Alienware laptop. Connect the other end of the cable to the same connector on y our display .
CHAPTER 3: USING YOUR LAPT OP 39 Extending the Desktop With the external display connected, right-click on the desktop and select 1. Personalize . Select 2. Connect to a projector or other external display in the upper lef t por tion of the screen. Click 3.
CHAPTER 3: USING YOUR LAPT OP 40 Using the Wireless Control e wireless control al lows you to quickly turn al l of y our wireless radios (Bluetooth ® and WLAN) o, such as when y ou are asked to disable al l wireless radios on an airplane ight.
CHAPTER 3: USING YOUR LAPT OP 41 Power Management Understanding Power Consumption In order to ful ly utilize the power of your batter y , it would be a good idea for y ou to spend some time acquiring a basic understanding of the power management concept from y our operating system.
CHAPTER 3: USING YOUR LAPT OP 42 Customizing Y our Power Settings Click 1. Start → Control Panel. Click 2. All Control Panel Items . Double-click the 3. Power Options icon. Select a power plan from the options shown. T o customize specic settings, click 4.
CHAPTER 3: USING YOUR LAPT OP 43 Conguring the BIOS System Setup e System Setup options allow you to: Change the system conguration information af ter y ou add, change, or remove any • hardware in y our laptop. Set or change a user-selectable option.
CHAPTER 3: USING YOUR LAPT OP 44 Entering System Setup T urn on (or restar t) your laptop. 1. NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time. T o avoid possible keyboard failure, press and release <F2> in even intervals until the System Setup screen appears.
CHAPTER 3: USING YOUR LAPT OP 45 System Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not appear , or may not appear exactly as listed. NOTE: For the updated system setup information, see the Service Manual at suppor t.
CHAPTER 3: USING YOUR LAPT OP 46 Main Menu Total Memory Displays the total memor y available in your computer . Memory Bank 0 Displays the memory size instal led in DIMM 0. Memory Bank 1 Displays the memory size instal led in DIMM 1. SATA Hard Drive Displays the installed SA T A hard drive model.
CHAPTER 3: USING YOUR LAPT OP 47 Advanced Menu Intel ® Virtualization Technology Allows you to enable or disable the virtualization technology . is option species whether a Virtual Machine Monitor (VMM) can utilize the additional hardware capabilities provided b y Intel Virtualization T echnology .
CHAPTER 3: USING YOUR LAPT OP 48 Advanced Menu Bluetooth Receiver Al lows y ou to enable or disable the internal Bluetooth device. Disabled: e internal Bluetooth device is disabled and is • not visible to the operating system. Enabled: e internal Bluetooth device is enabled.
CHAPTER 3: USING YOUR LAPT OP 49 Advanced Menu SATA Operation Allows you to congure the operating mode of the integrated SA T A hard drive controller . A T A: SA T A is congured for A T A mode. • AHCI: SA T A is congured for AHCI mode. • 1394 Allows you to enable or disable the IEEE 1394 A connector .
CHAPTER 3: USING YOUR LAPT OP 50 Security Menu System Password Status Displays if the supervisor password is clear or set. Set System Password Allows you to set the supervisor password. e supervisor password controls access to the system setup utility .
CHAPTER 3: USING YOUR LAPT OP 51 Security Menu Computrace ® Allows you to activate or disable the BIOS module interface of the optional Computrace ® Service from Absolute ® Sof tware.
CHAPTER 3: USING YOUR LAPT OP 52 Security Menu e Absolute ® Anti-ef t solution is presently deactivated. Note that the activate or deactivate options will permanently activate or deactivate the feature and no further changes wil l be allowed.
CHAPTER 3: USING YOUR LAPT OP 53 Power Menu USB PowerShare Allows you to enable or disable the USB PowerShare feature on the supported USB por t in batter y power mode. is feature allows users to charge external devices using the stored battery power through the USB PowerShare connector on the laptop, even while the laptop is turned o.
CHAPTER 3: USING YOUR LAPT OP 54 Exit Menu Exit Saving Changes Allows y ou to exit System Setup and save your changes to CMOS. Exit Discarding Changes Allows you to exit utilit y without saving Setup data to CMOS. Load Setup Defaults Allows you to load default values for all Setup items.
CHAPTER 4: INST ALLING AND REPLACING COMPONENTS CHAPTER 4: INST ALLING AND REPLACING COMPONENTS.
CHAPTER 4: INST ALLING AND REPLACING COMPONENTS 56 is chapter provides guidelines and instructions for increasing the processing power and storage space, b y upgrading equipment. Y ou can purchase components for y our computer at www .del l.com or www .
CHAPTER 4: INST ALLING AND REPLACING COMPONENTS 57 T urning Of f Y our Computer CAUTION: T o avoid losing data, save and close all open les and exit all open programs before y ou turn o your laptop. Save and close all open les and exit al l open programs.
CHAPTER 4: INST ALLING AND REPLACING COMPONENTS 58 Before W orking Inside Y our Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure y our own personal safety . W ARNING: Before working inside y our laptop, read the safety information that shipped with y our computer .
CHAPTER 4: INST ALLING AND REPLACING COMPONENTS 59 CAUTION: T o avoid damaging the computer , per form the following steps before y ou begin working inside the computer . Ensure that the work sur face is at and clean to prevent the computer cov er from being 1.
CHAPTER 4: INST ALLING AND REPLACING COMPONENTS 60 Replacing the Battery Pack is battery pack can easily be remo ved and replaced. Ensure that the laptop is properly shut down before changing the battery pack. CAUTION: T o av oid damage to the laptop, use only the battery designed for this particular Alienware laptop.
CHAPTER 4: INST ALLING AND REPLACING COMPONENTS 61 2 1 1 captive screws (8) 2 compar tment door Loosen the two captive screws that secure the battery pack to the computer base. 5. Disconnect the battery pack cable from the connector on the system board.
CHAPTER 4: INST ALLING AND REPLACING COMPONENTS 62 1 2 3 1 battery pack 3 battery pack cable 2 captive screws (2) T o replace the battery pack, per form the remo val steps in reverse order .
CHAPTER 4: INST ALLING AND REPLACING COMPONENTS 63 Upgrading or Replacing Memory Y our laptop is equipped with a congurable memor y unit. e industry standard JEDEC PC3-8500/PC3-10600 (DDR3) SODIMM memor y module connectors are available for memory upgrade.
CHAPTER 4: INST ALLING AND REPLACING COMPONENTS 64 5 4 3 2 1 1 memory module 4 notch 2 spring locks (2) 5 memor y module connector 3 tab T o replace the memor y modules, per form the removal steps in reverse order .
CHAPTER 4: INST ALLING AND REPLACING COMPONENTS 65 NOTE: If y ou need to instal l memor y modules in two connectors, instal l a memor y module in the lower connector before y ou instal l a memor y module in the upper connector . NOTE: If the memory module is not instal led properly , the computer may not boot.
CHAPTER 4: INST ALLING AND REPLACING COMPONENTS 66 2 1 1 pull-tab 2 hard drive Remov e the four screws that secure the hard drive to the hard drive bracket.
CHAPTER 4: INST ALLING AND REPLACING COMPONENTS 67 3 2 1 1 hard drive bracket 3 hard drive 2 screws (4).
CHAPTER 4: INST ALLING AND REPLACING COMPONENTS 68 Remov e the interposer from the hard drive. 7. 1 2 1 hard drive 2 interposer T o replace the hard drive, perform the removal steps in reverse order .
CHAPTER 5: TROUBLESHOOTING CHAPTER 5: TROUBLESHOOTING.
CHAPTER 5: TROUBLESHOOTING 70 Basic Hints and T ips Computer does not power on: Is y our AC adapter cable securely connected to a working • electrical outlet? If connected to a power strip, ensure that the strip is actually working. Connections: Check all the cables to ensure that there are no loose connections • anywhere.
CHAPTER 5: TROUBLESHOOTING 71 Backup and General Maintenance Always backup y our impor tant data on a regular basis and keep copies of y our operating • system and sof tware safe. Do not forget to note the serial numbers if y ou are storing them outside of their original cases - e.
CHAPTER 5: TROUBLESHOOTING 72 When troubleshooting your computer, remember the following safety guidelines: Before touching any of the computer’ s internal components, touch an unpainted • portion of the chassis. Doing so wil l safely discharge any static electricity , which could damage y our computer .
CHAPTER 5: TROUBLESHOOTING 73 Sof tware Diagnostic T ools Pre-Boot System Assessment (PSA) e computer runs the Pre-boot System Assessment (PSA), a series of initial tests of y our system board, keyboard, display , memor y , hard drive, etc. T o invoke PSA: T urn on (or restar t) your computer .
CHAPTER 5: TROUBLESHOOTING 74 If the Pre-boot System Assessment completes successful ly , the fol lowing message appears “ Do you want to run the remaining memory tests? This will take about 30 minutes or more. Do you want to continue? (Recommended).
CHAPTER 5: TROUBLESHOOTING 75 Star ting Alienware Diagnostics NOTE: Y our computer does not have an internal optical drive. Use an external optical drive or any external storage device for the procedures that involv e discs. Insert the drivers and utilities backup disc that y ou created.
CHAPTER 5: TROUBLESHOOTING 76 Af ter al l tests have completed, close the test window to return to the Alienware 7. Diagnostics Main Menu . Remov e the backup disc, then close the 8. Main Menu window to exit the Alienware Diagnostics and restart the computer .
CHAPTER 5: TROUBLESHOOTING 77 e computer stops responding or a solid blue screen appears CAUTION: Y ou might lose data if y ou are unable to per form an operating system shutdown.
CHAPTER 5: TROUBLESHOOTING 78 A program is designed for an earlier version of Microsof t ® Windows ® Run the Program Compatibility W izard: e Program Compatibility Wizard congures a program so that it runs in an environment similar to an earlier version of Microsoft Windows operating system environments.
CHAPTER 5: TROUBLESHOOTING 79 Scan the computer for sp yware: If y ou are experiencing slow computer per formance, you frequently receiv e pop-up advertisements, or you are having problems connecting to the Internet, y our computer might be infected with sp yware.
CHAPTER 5: TROUBLESHOOTING 80 Hard Drive Problems Al low the computer to cool before turning it on A hot hard drive may prevent the operating system from star ting. T r y allowing the computer to return to room temperature before turning it on. Run Check Disk Click 1.
CHAPTER 5: TROUBLESHOOTING 81 Memory Memory errors detected on star tup Check memory modules for correct seating and orientation. Reseat the memor y • modules if applicable (see “Upgrading or Replacing Memory” on page 6 3). Computers using a dual-channel memory conguration require that memor y modules • be installed in pairs.
CHAPTER 5: TROUBLESHOOTING 82 Power When you press the power button, the computer does not turn on If the AC adapter cable is connected to a surge protector or UPS, ensure that the surge • protector or UPS is securely connected to an electrical outlet, is switched on and is working correctly .
CHAPTER 6: SYSTEM RECOVER Y CHAPTER 6: SYSTEM RECOVER Y.
CHAPTER 6: SYSTEM RECOVER Y 84 Reco very Options Y our computer has the fol lowing system recovery options: Operating System Reinstallation Disc • — Contains operating system installation media. Dell DataSafe Local • — Y our computer is pre-instal led with Del l DataSafe Local (see “Del l DataSafe Local Backup” on page 85).
CHAPTER 6: SYSTEM RECOVER Y 85 Del l DataSafe Local Backup Dell DataSafe Local Backup is a backup and recovery application that can restore y our computer if you lose data due to a virus attack, accidental ly delete critical les or folders, or if the hard drive crashes.
CHAPTER 6: SYSTEM RECOVER Y 86 T o restore data: T urn o your computer . 1. Disconnect all the devices connected to the computer (such as USB drive, printer , etc.) 2. and remov e any recently added internal hardware. NOTE: Do not disconnect the monitor , keyboard, mouse, and the power cable.
CHAPTER 6: SYSTEM RECOVER Y 87 Del l DataSafe Online Backup NOTE: Del l DataSafe Online Backup may not be available in al l regions. NOTE: A broadband connection is recommended for fast upload/download speeds.
CHAPTER 6: SYSTEM RECOVER Y 88.
CHAPTER 7: BASIC SPECIFICA TIONS CHAPTER 7: BASIC SPECIFICA TIONS.
CHAPTER 7: BASIC SPECIFICA TIONS 90 is chapter provides the basic specications of y our computer . For more detailed specications, see the Comprehensive Specications at support.del l.com/manuals . Computer Model Alienware M11x Dimensions Height (Front and Back) 32.
CHAPTER 7: BASIC SPECIFICA TIONS 91 Memory Connectors two internally-accessible DDR3 SODIMM sockets Capacities 1 GB, 2 GB, and 4 GB Memory type 1066 MHz (dual channel congurations) Memory congur.
CHAPTER 7: BASIC SPECIFICA TIONS 92 Ports and Connectors 3-in-1 Media Card Reader one combo connector SIM card one SIM card slot AC Adapter T ype 65 W Output current 3.
CHAPTER 7: BASIC SPECIFICA TIONS 93 Drives/Cards Supported Media Card Reader types Secure Digital (SD) memory card • Multi Media Card (MMC) • Memory Stick PRO • Video cards Intel Graphics Media Accelerator 4500MHD • (Integrated on system board) Nvidia GeForce GT 335M (Discrete) • Display T ype (WLED) 11.
CHAPTER 7: BASIC SPECIFICA TIONS 94 Battery T ype and dimensions 8-cell “smar t” lithium ion (63 Whr) Depth 109.4 mm (4.31 inches) Height 11.2 mm (0.
APPENDIX APPENDIX.
APPENDIX 96 GENERAL AND ELECTRICAL SAFETY PRECAUTIONS Computer Setup Read all instructions marked on the product and in the documentation before operating • y our computer . Retain all safety and operating instructions. • Never use this product near water or a heat source.
APPENDIX 97 Computer Use Route the power cable and all cables away from where people might walk or trip over • them. Do not allow anything to rest on the power cable.
APPENDIX 98 If y ou have to remove peripheral cards for any reason, place them on the portion of the • computer’ s case that was removed. Do not touch the edge connectors at the bottom of the card that connect to the system board.
APPENDIX 99 CONT ACTING ALIENW ARE NOTE: If y ou do not have an active Internet connection, y ou can nd contact information on y our purchase invoice, packing slip, bill, or Del l product catalog. Dell provides sev eral online and telephone-based suppor t and service options.
APPENDIX 100 Websites Y ou can learn about Alienware products and ser vices on the fol lowing websites: www .del l.com • www .del l.com/ap • (Asian/Pacic countries only) www .del l.com/jp • (Japan only) www .euro.del l.com • (Europe only) www .
An important point after buying a device Dell Alienware DRF37 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Dell Alienware DRF37 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Dell Alienware DRF37 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Dell Alienware DRF37 you will learn all the available features of the product, as well as information on its operation. The information that you get Dell Alienware DRF37 will certainly help you make a decision on the purchase.
If you already are a holder of Dell Alienware DRF37, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Dell Alienware DRF37.
However, one of the most important roles played by the user manual is to help in solving problems with Dell Alienware DRF37. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Dell Alienware DRF37 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
