Instruction/ maintenance manual of the product 500m Dell
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www .dell.co m | su pport.d ell .com Dell™ Inspir on ™ 500 m Owner ’s M anua l Model PP05L 3Y 64 7bk 0.bo ok Pag e 1 We dn e sd a y, Apr il 2, 20 03 3:2 4 PM.
No t es, No t ices, an d Cautio ns NOTE: A N O TE i ndi ca t es i m po rt an t in f or mat io n th a t h e lp s yo u m a ke b e tt er use o f yo ur co mputer . NOTICE: A NOTICE in dicat es ei ther potent ia l damag e to hard ware or loss of data and tell s you how to avoid the proble m.
Contents 3 Co nte n ts CA U TIO N: S a fe t y In s t ruc ti on s . . . . . . . . . . . . . . . . . . . 11 Gener al . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Po w e r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Batt e r y .
4 Con ten ts E- Mail Prob lems . . . . . . . . . . . . . . . . . . . . . . . . . . 36 T rans ferring Info rmat ion to a Ne w Comput er . . . . . . . . . . 36 Se tti ng Up a Print er . . . . . . . . . . . . . . . . . . . . . . . . 38 P rinte r Cabl e .
Contents 5 R emo ving and In stal ling Device s While the Co m puter Is T u rn e d Of f . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 If th e De vi ce Sc r ew Is Not I n st al le d . . . . . . . . . . . . . . . 53 If the Dev ice Scre w Is In st alled .
6 Con ten ts CD and DVD Proble ms . . . . . . . . . . . . . . . . . . . . . . . 68 If yo u can no t pl ay a CD o r DV D . . . . . . . . . . . . . . . . 68 If yo u ca n no t ej ec t th e CD, C D -RW , or DV D d ri ve tra y . . . . . 68 If you h ear a n unfami liar s crapi ng or grindi ng s ound .
Contents 7 Video and Di splay Problems . . . . . . . . . . . . . . . . . . . . 87 If the di spla y is blank . . . . . . . . . . . . . . . . . . . . . . 87 If th e d is pl ay is d iff ic ult to r ea d . . . . . . . . . . . . . . . . . 88 If only part of the dis play is read able .
8 Con ten ts R ei nstal li ng M icr o sof t ® W indows ® XP . . . . . . . . . . . . . . 100 Bef or e Y ou R ein st all . . . . . . . . . . . . . . . . . . . . . . 100 R ein stalli ng W indows XP . . . . . . . . . . . . . . . . . . . 101 R ein stall i ng D ri vers and Software .
Contents 9 One- Y ear End- User Manuf a cture r Guarant ee (L ati n Americ a and th e Caribb ean Only) . . . . . . . . . . . . 156 Int el ® Warran ty State m ent f or Pe ntium ® and Cele ron ® Proc es sors Only (U.S. and Canada Only) . . . . . . . 158 Index .
10 Con ten ts 3Y 647bk 0.book Pag e 10 Wed nesda y , Apr i l 2 , 200 3 3:24 PM.
CAU TION: Safety Instr u ction s 11 CAUTION: Sa fety In structions Use the fo llowing safet y gui delines t o help ensur e your own personal safety and to help p rotec t your co mputer and w ork ing environment f rom potentia l damage. Gen eral • Do not attempt to servi ce the computer yourself unless you ar e a tra ined se r vi c e technician.
12 C AUT ION: Saf ety Ins truct ion s w ww .de ll.com | suppor t.del l.com • T o help avoid the p otential hazar d of electric shock, d o not connect or disconnect any cables or perform maintenance or r econfiguration of this product d uri ng an elec trical storm.
CAU TION: Safety Instr u ction s 13 • Be sure that nothi ng rests on your AC adapte r’s power cable and that the cable is not located w here it c an be tripped ov er or stepped on. • If you are using a multiple-outlet power strip, use caution when plugging the AC adapter ’s po wer c able into t he po wer s trip.
14 C AUT ION: Saf ety Ins truct ion s w ww .de ll.com | suppor t.del l.com Air T ravel • C ert a in F ed era l Av iat ion Adm ini st ra tio n re gul at ion s an d/o r ai rlin e- spe c ific res tri ct ion s may a p ply to t he operati on of yo ur De ll c om puter while you are on b oard an aircraft.
Whe n U sin g Y o u r Com p ute r 15 When U sing Y ou r Com pute r Observe the following safe-handling guidelines to pr ev ent damage to your computer: • When setting up the computer f o r work, place it on a level surfa c e. • When traveli ng, do not check the computer as baggage.
16 Wh en Us ing Y our C omp uter w ww .de ll.com | suppor t.del l.com • Clean the display with a soft, clean cloth and water . Apply the water to the cloth; then stroke the cloth acro ss the di splay in one direction, moving from the top of th e display to the bo ttom.
Whe n U sin g Y o u r Com p ute r 17 4 Ground yourself by touching any unpainted metal surface on the back of the computer . While y ou work, period i cally touch the unpainte d metal surfac e t o diss ipate any s tatic electricity that might harm i nt ernal compon ents.
18 Wh en Us ing Y our C omp uter w ww .de ll.com | suppor t.del l.com 3Y 647bk 0.book Pag e 18 Wed nesda y , Apr i l 2 , 200 3 3:24 PM.
1 SECTION 1 A T our of Y o ur Computer Fro nt Vi ew Left Side V iew Right Side V iew Back Vi ew Bo ttom View 3Y 647bk 0.book Pag e 19 Wed nesda y , Apr i l 2 , 200 3 3:24 PM.
20 A T o u r of Y o ur Co mp ute r w ww .de ll.com | suppor t.del l.com Fro n t V i e w DISPL AY — F o r mo re i n fo rm a ti on abo u t you r di s pl a y , se e th e Te l l M e H o w he lp fi le . T o ac ce ss t he h el p fil e , see "A cce s sing He lp" on pag e 86.
A T our of Y o ur Com p ute r 21 DEVIC E STATUS LIGHTS If the com pu ter is c on nected to an electric al ou tlet, the ligh t oper ates as follows : – Solid g reen: The batter y is charging. – Fla s h in g gre e n: Th e ba t te r y i s al mo s t ful l y ch a rge d.
22 A T o u r of Y o ur Co mp ute r w ww .de ll.com | suppor t.del l.com If the compu ter is running on a ba tt ery , the l i ght o perate s as follows: – Off: The batter y is adeq uat ely ch arged (or the com puter is tu rne d off) . – Flashing orange: The battery c har g e is low .
A T our of Y o ur Com p ute r 23 The g reen ligh ts lo cated a bove th e keyboa rd indicat e th e fo llowing : L eft Sid e View AIR VE NTS — The c omputer uses an i nterna l fan to cre ate ai rflow t hroug h the vents, which prevents th e com put er from overhea ting .
24 A T o u r of Y o ur Co mp ute r w ww .de ll.com | suppor t.del l.com PC C ARD SL OT — Supports one PC Card , su ch as a modem or network adapter . T he computer ship s wit h a pla stic blank ins tall ed in th e sl ot. F or m ore info rmatio n, s ee the T e ll Me H ow help file.
A T our of Y o ur Com p ute r 25 Ri gh t S i de Vi e w SECURITY CABL E SLOT — L ets you attac h a comm ercial ly avai lable a ntith eft dev ice to the c omput er . F or mor e in fo rmat i on, see t he in stru c tio ns in clud e d wit h t h e de vic e .
26 A T o u r of Y o ur Co mp ute r w ww .de ll.com | suppor t.del l.com MODU LE BAY — Y ou can install devic es such as an optical drive or a Dell T rave lLit e ™ module in th e m od u le b ay . F or mo re in fo rm a tion , se e " A bo ut th e Mo du l e B ay" o n pa ge 51 .
A T our of Y o ur Com p ute r 27 USB CONNECT ORS Connect USB devices, such as a mouse, ke yboar d, or printe r . Y ou can als o c onne ct the op tio nal flopp y drive directly to a USB co nnecto r usin g the optio nal floppy drive cab le .
28 A T o u r of Y o ur Co mp ute r w ww .de ll.com | suppor t.del l.com S- VIDE O TV - OU T CONNECT OR MODEM CONNECT OR (R J - 11 ) ( OP TI O NA L ) NET WOR K CON N EC T OR (RJ-45 ) NOTICE: The networ k conne ct or is sli ghtly lar ger than the mo dem co nnect or .
A T our of Y o ur Com p ute r 29 SERIAL CONN ECTOR AC ADAP T ER CONN ECTOR — Attach an AC adapte r to th e compu ter . The AC a dapte r conver ts A C po wer to the DC pow er required by the computer . Y ou can con nect th e AC adapter wit h your comput er turn ed either on or off.
30 A T o u r of Y o ur Co mp ute r w ww .de ll.com | suppor t.del l.com Bottom View MEMO R Y MODU LE COV ER — Co ver s the com pa rtmen t t hat con tains the m emo ry m odu le(s). Se e "Ad d in g Me mo r y" o n pa ge 106 . BATT ER Y - BAY LA TC H RE L EA SE — Rel eas es the batte ry .
A T our of Y o ur Com p ute r 31 FA N — T he c ompu ter u ses a n in te rnal fan to create airfl ow th roug h th e ven ts, which preve nts the computer from over heatin g.
32 A T o u r of Y o ur Co mp ute r w ww .de ll.com | suppor t.del l.com 3Y 647bk 0.book Pag e 32 Wed nesda y , Apr i l 2 , 200 3 3:24 PM.
2 SECTION 2 Sett ing Up Y our Computer Connec t ing to t he Internet Modem and I nter net Connec t ion P roblems E-Mail P roble ms T ransferring Info rmation to a New Computer Setti ng Up a Pri nter P rinter Pro blems Setti ng Up the Do c king Devic e to Co nnect to a Network P ower Prot ecti on D evice s T ur ning Of f Y our Compute r 3Y 647bk 0.
34 Se ttin g U p Y o ur Com p ute r w ww .de ll.com | suppor t.del l.com Connec ting to the Internet NOTE: ISP s and ISP of ferin gs vary by co unt r y . T o connect to the Internet, you need a mo d em or network connection and an Internet service provider (ISP), such as AOL or M SN.
S e tt ing Up Y our Compu ter 35 • If you have alread y obtained setup informati o n from your ISP but y ou did not r ecei ve a set up CD , cl ick Set up my conn ecti on ma nuall y . • If you have a CD, c lick Use th e CD I got from an ISP . 5 Click Next .
36 Se ttin g U p Y o ur Com p ute r w ww .de ll.com | suppor t.del l.com I RREGU LAR DIAL TONE — If y o u hav e voice m ail servi ce, you migh t hea r a n ir reg ular dial to ne when you have messa ges. Contact your te lephone company for instr uctions on re st oring a dial ton e .
S e tt ing Up Y our Compu ter 37 T o prepa re the new c omputer f or the f ile trans fer : 1 Click the St a rt button, p o int to Al l Programs → Ac cessories → Syst em T ool s , an d then cli ck F iles and Settings T ransfer Wizard . 2 When the Fil es and Sett ings T ransfer Wizard welco me sc r een ap pear s, cl i ck Nex t .
38 Se ttin g U p Y o ur Com p ute r w ww .de ll.com | suppor t.del l.com Setting U p a Printer CAUTI ON: B efo re pe rform ing these proc e dures , read the safe ty i nstr ucti ons on pa ge 11 . NOTICE: C ompl ete th e o p er ating syst em setup bef o re you con nect a pri nter t o th e comput er .
S e tt ing Up Y our Compu ter 39 4 T urn on the printer and then turn on the computer . If the Add New Hardwa re Wizard win do w appe ar s, cl ick Canc el . 5 Ins tall the prin te r dri ver if necess ary . See the documentatio n that came with your printer .
40 Se ttin g U p Y o ur Com p ute r w ww .de ll.com | suppor t.del l.com 3 Attac h the USB print e r cabl e to the USB c onnectors on the c om puter a nd the printe r . The USB con n ect ors fit o nly one way . Printer Problem s C HECK THE PRIN TER CABLE CONNECT IONS — En sure th at the p rinte r cabl e i s prope rly connec ted to the compu ter .
S e tt ing Up Y our Compu ter 41 Setting Up the Doc king De vice t o Co nnect to a Net work NOTE: A networ k adapte r is also re f erre d to as a net w o rk inte rface co ntroll er (NIC) . NOTICE: Do no t instal l a network ada pter o r a net work ad apt er/mo dem co mbinat ion PC Card u nti l you comp l ete th e docking devi ce setu p.
42 Se ttin g U p Y o ur Com p ute r w ww .de ll.com | suppor t.del l.com NOTICE: Not all surg e prot ect ors off e r netwo rk adapte r pr otec ti on. Dis co nnect the netwo rk cabl e from the netwo rk wall jac k during ele ctrical storms. L i ne Co ndi t i on e r s NOTICE: Li ne c onditi oners d o not pro t ect agai nst po wer i nterr upt ions.
3 SECTION 3 Using Ba tt eries and Mo dul e Bay Devi ces Using a Batter y Po w e r Pr o b l e m s About the Module Bay R emoving and Instal ling Dev ic es While the Comput er Is Tu r n e d O f f R emoving and Instal ling Dev ic es While the Comput er Is R unning 3Y 647bk 0.
44 Us ing Ba tte ries and M odul e Bay Devi ces w ww .de ll.com | suppor t.del l.com Using a Batter y CAUTI ON: B efo re pe rform ing these proc e dures , read the safe ty i nstr ucti ons on on pa ge 11.
Us ing Bat teri es an d Modu le Bay D evi ces 45 CAUTION: D o n o t di spose of bat teries wit h househo ld wast e. When y o u r ba ttery n o long er ho lds a ch arge, ca ll you r local was te dis posal or envi ronm ental ag ency fo r advi ce on di spos i n g of a lit hium- ion bat t e ry .
46 Us ing Ba tte ries and M odul e Bay Devi ces w ww .de ll.com | suppor t.del l.com Mic roso ft W i nd ow s Po wer M eter The W indows pow er m eter indica tes the remaining b attery charge. T o check t he power meter , doubl e -c lic k the icon on the tas kbar .
Us ing Bat teri es an d Modu le Bay D evi ces 47 A low-b attery warning occurs when the ba ttery c harge is approximately 90 percent depleted. The comput er beeps once, ind icating that minimal battery operating time remains. During th at time, t he spea ker be ep s p eriodi call y .
48 Us ing Ba tte ries and M odul e Bay Devi ces w ww .de ll.com | suppor t.del l.com NOTICE: If you cho ose to rep lace t he batte r y with t he compu ter in stan dby mode , you hav e up to 90 s econd s t o com plete th e ba ttery rep la cemen t b efo re th e co mpu te r shut s down and l ose s an y uns a ve d d at a .
Us ing Bat teri es an d Modu le Bay D evi ces 49 R emoving and I nstall in g a R eser ve Battery CAUTI ON: B efo re pe rform ing these proc e dures , read the safe ty i nstr ucti ons on pa ge 11 . 1 Remove the battery (see page 47). 2 Remove the res erve battery cover .
50 Us ing Ba tte ries and M odul e Bay Devi ces w ww .de ll.com | suppor t.del l.com 4 Connect th e reserve batt ery cable t o the con nector in t he reserve b attery com p ar tmen t. 5 Place the res erv e battery in the compa rtme nt, and r ep lace the reserve battery cover .
Us ing Bat teri es an d Modu le Bay D evi ces 51 If the battery st atus light flash es green and orange , the battery is too hot to charge. T urn off the compu ter (see "T u rning Off Y our Compu.
52 Us ing Ba tte ries and M odul e Bay Devi ces w ww .de ll.com | suppor t.del l.com R emo ving and Ins t alling De vices Whil e the Compute r Is T urned Off CAUTI ON: B efo re pe rform ing these proc e dures , read the safe ty i nstr ucti ons on pa ge 11 .
Us ing Bat teri es an d Modu le Bay D evi ces 53 If th e D evice S crew Is Not Insta lled NOTICE: T o pr event damage t o devi ces, pl ace the m in a saf e, dr y place when th ey are not ins tall ed in the com pu ter . Avo id pr essi ng do wn o n them o r placing he avy objec ts on top of the m.
54 Us ing Ba tte ries and M odul e Bay Devi ces w ww .de ll.com | suppor t.del l.com 3 Insert the new device i nto the ba y , push the device until you f eel a c lick, and push the device l atch r eleas e in so that it is flush with the computer .
Us ing Bat teri es an d Modu le Bay D evi ces 55 6 P ull the device by the latch relea se to r em ove the device from the module bay . NOTICE: Ins ert devi ces in to the modu le bay bef o re you do ck and turn o n the compu te r .
56 Us ing Ba tte ries and M odul e Bay Devi ces w ww .de ll.com | suppor t.del l.com If th e D evice S crew Is Not Insta lled 1 Double-click the Sa fely R emove Har d w ar e i con on the taskb ar . 2 Click Stop and w a i t fo r th e oper a t i n g s y st e m to co n f irm th a t th e d e v ic e h as s t o p ped .
Us ing Bat teri es an d Modu le Bay D evi ces 57 5 P ull the device by the latch relea se to r em ove the device from the module bay . 6 Insert the new device i nto the ba y , push the device until you f eel a c lick, and push the device latc h r elease in so that i t is flush wit h the computer .
58 Us ing Ba tte ries and M odul e Bay Devi ces w ww .de ll.com | suppor t.del l.com NOTICE: T o pr event da m age t o devices , place the m i n a saf e, dr y place when th ey are not ins talled in the co m pu ter . Av oid press ing do wn on them o r placing he avy objec ts on top of the m.
4 SECTION 4 Us ing t he K e ybo ard and T ouc h P ad Nu m eri c K eyp ad K e yboard Sh o rtcuts Customi z ing the T ouch P ad T ouch P ad or Mouse Proble m s External K eyboard Problems Unex p ect ed C h ara ct ers 3Y 647bk 0.
60 Usin g th e Ke yb oard a nd T ou ch P ad w ww .de ll.com | suppor t.del l.com Num eri c Ke yp ad NOTE: When yo u co nn ect an ext ernal key board or ke ypad to the comp uter , the key pad is dis abled. NOTE: Y o u c an cha nge opt ions f or u sing the n umeric k eypad in t he sy stem setup program.
U sing the Ke ybo ard and T ouch P ad 61 Keyboard Shortcut s System F u nctions Battery CD or DV D T ray Display Functi o ns R adi os ( Incl udi ng Wi rel ess N etwo rki ng an d the Blu eto oth™ Card) Opens t he Wind ow s T a sk M an a ge r window .
62 Usin g th e Ke yb oard a nd T ou ch P ad w ww .de ll.com | suppor t.del l.com P o wer M ana gemen t Speak er Fu nctions If no s ound comes from the speak ers , press and adjust the v olume.
U sing the Ke ybo ard and T ouch P ad 63 The touch pad detects the pr es sure and movement of your finger to allow you to move the cursor on the display . Use the to uch pad and touc h pad b uttons as you would use a mous e. • T o m ove the cursor , light ly slide your finger over the touch pad.
64 Usin g th e Ke yb oard a nd T ou ch P ad w ww .de ll.com | suppor t.del l.com Cust omizing t he T ouch P ad Y ou can disable the touch pad o r adjust their settings by using the Mo use Properties wi ndo w . 1 Click t he Start butto n, click Co ntro l P anel , an d t h en dou ble -c li ck the Mo u s e ico n .
U sing the Ke ybo ard and T ouch P ad 65 3 F rom the Windows ® desk top , c l ick the Start button, point t o All P r ogr ams , poin t to Acce ssor ies , and click No tep a d . 4 T ype some characters on the e xt ernal keyboard and verify t h at they appear on the d isplay .
66 Usin g th e Ke yb oard a nd T ou ch P ad w ww .de ll.com | suppor t.del l.com 3Y 647bk 0.book Pag e 66 Wed nesda y , Apr i l 2 , 200 3 3:24 PM.
5 SECTION 5 Using CDs , DVDs, a nd Othe r Mult imedi a Using CD s and DVDs CD and DV D Pr o blems Sound and Speaker P roblems Copying CDs Connec t ing a T e levis ion to the Computer 3Y 647bk 0.
68 Usin g CD s, DVD s, and O ther M ultim e dia w ww .de ll.com | suppor t.del l.com Using CDs a nd DVDs F or information about using CDs and DVDs in your c omputer , see the Te l l M e H o w help file. T o access the help file, see "Ac cessing Help" on page 86.
Usin g CD s, DVDs , a nd O ther Multimedi a 69 If you hear an un familiar scrap in g or grin d ing sound • En sure th at the soun d is not cause d by th e pr o gram that i s run ning.
70 Usin g CD s, DVD s, and O ther M ultim e dia w ww .de ll.com | suppor t.del l.com T EST THE SPEAKER S — Pl ug t he sp eaker audio cabl e int o the l ine-ou t connec tor o n th e compu ter . Ensure t hat the h ead phone volume c ont rol is turn ed up.
Usin g CD s, DVDs , a nd O ther Multimedi a 71 • D i s c C o p i e r a ll o w s y o u t o m a k e a b a c k u p c o p y o f a l m o s t a n y t y p e o f C D . T h i s p r o g r a m all ows you to make a copy of a C D for everyday use so that you can archive and save the orig in a l co p y .
72 Usin g CD s, DVD s, and O ther M ultim e dia w ww .de ll.com | suppor t.del l.com • Ensur e that you set the sampling r ate to at least 1 28 Kbps when yo u b u rn MP3 fi l e s to a CD.
Usin g CD s, DVDs , a nd O ther Multimedi a 73 5 After the sourc e CD is copied, r em ove the source CD from the CD -RW dr iv e tr ay . The CD- RW drive tray o pens autom atically after th e sou rce CD is co pied. 6 Insert a blan k CD i nto the CD -RW drive an d c lose the t ray .
74 Usin g CD s, DVD s, and O ther M ultim e dia w ww .de ll.com | suppor t.del l.com S- Vid eo Conn ecti on Before yo u begin, ensure that you have the following cab l es: 1 Shut down the computer and the television and/or audio d evice you want to connect.
Usin g CD s, DVDs , a nd O ther Multimedi a 75 3 Plug the other end of the S- video cab le into your television. 4 Plug the single-connector end of t he audio cable into the headpho ne connector on your co mputer .
76 Usin g CD s, DVD s, and O ther M ultim e dia w ww .de ll.com | suppor t.del l.com Composite V ideo Connectio n T o connect the computer to a televi sio n that has a compo si te vi deo inp ut o nl y , Dell provi des a composite TV - out adapter cable .
Usin g CD s, DVDs , a nd O ther Multimedi a 77 3 Plug one end of t he com posite video c able into the comp osite video conn ector on the composite TV -out adapter cable. 4 Plug the other end of the c ompos ite video cable into t he composite video co nnector on the television.
78 Usin g CD s, DVD s, and O ther M ultim e dia w ww .de ll.com | suppor t.del l.com 5 Plug the single-connector e nd of the aud io cable i nto the headp hone connector on the com p ute r . 6 Plug the two R CA connect ors on the other end of the audio cable into the a u dio input connectors on your television or a ud io device.
6 SECTION 6 Sett ing Up a Home and Of fice Ne twork Connec t ing to a Ne twork Adapte r Network Se tup Wizard Network P roblems 3Y 647bk 0.book Pag e 79 Wed nesda y , Apr i l 2 , 200 3 3:24 PM.
80 Se ttin g Up a Hom e an d Of fic e N etwo r k w ww .de ll.com | suppor t.del l.com Conne cting t o a Ne twork Ad apter Before yo u connect your computer to a networ k, the computer must have a network adapter ins talled and a network c able connecte d to i t.
Setti ng Up a Home and Offi ce Ne t work 81 Ne t wor k Setup Wizard The Microsoft ® Win d o w s ® XP operating system provides a N etwork Setup Wi zard to guide you t h rough the process of sharing files , printers, or an Internet c onnection between computers in a hom e or small office.
82 Se ttin g Up a Hom e an d Of fic e N etwo r k w ww .de ll.com | suppor t.del l.com 3Y 647bk 0.book Pag e 82 Wed nesda y , Apr i l 2 , 200 3 3:24 PM.
7 SECTION 7 Solving Proble ms Findin g Solutions Accessing Help Error Message s Video and Display Pro ble ms Scanner P roblems Driv e Proble ms PC Ca r d Probl em s General Progr am Proble m s If Y ou.
84 Solvin g Proble ms w ww .de ll.com | suppor t.del l.com Fi nd i n g S ol u ti o ns Someti me s it’s diff i cul t to fi gure out wher e to go for answer s.
Solving Proble ms 85 See pa ge 87. See pa ge 69. See pa ge 40. See pa ge 35. See pa ge 89. See pa ge 81. See pa ge 64. See pa ge 92. See pa ge 34. See pa ge 86.
86 Solvin g Proble ms w ww .de ll.com | suppor t.del l.com Accessing Help Error Messag es If the message is not listed, see the document ation for the ope rating system or the program that was running at the time the me ssage appear ed. T O ACCES S THE T EL L M E H OW HE LP FILE — 1 Clic k t he Sta rt button and click H elp an d Support .
Solving Proble ms 87 Vi de o a nd D i s pl a y P rob l em s If th e display is bl an k NOTE: If you are usi ng a prog ram th at requi res a hig her res olutio n t han your co m put er suppo rts , it is recomm ended that you attach an e xternal monito r t o you r co mputer .
88 Solvin g Proble ms w ww .de ll.com | suppor t.del l.com If the display is difficult to read C HECK THE B ATTERY — If you are usin g a b at ter y t o p ow er you r c omp ute r , the batte ry charge may be d epleted . Con nect the c ompu ter to an elec tric al outlet using the AC ad apter , an d tur n on the c om pute r .
Solving Proble ms 89 If on ly part of the display is readabl e Scan ne r Probl ems NOTE: If you can con nect to yo ur Int e rnet servic e provid e r (ISP) , you r m od em is fu n ctio ni ng pro per ly . If you are sur e tha t your mode m is worki ng pr operl y and yo u stil l exp erien ce pr oble ms, con tact your ISP .
90 Solvin g Proble ms w ww .de ll.com | suppor t.del l.com Drive P roblems NOTE: Fo r info r mati o n o n savi ng f i les to a fl o ppy disk, see the T e ll M e Ho w he lp file . T o a cce ss th e he lp fi le , see "Acce ssing Help " on pag e 86.
Solving Proble ms 91 If you have proble m s with a h ard dri ve PC Card Problem s T RY ANOTHE R FLOP PY DI SK — In sert a nother disk to elim ina te the pos sib ility th at t he origin al disk is defect ive. R EIN STALL THE DR I VE — 1 Save and c lose any open files, exit any open pr og rams, a nd sh ut dow n t he com p u ter .
92 Solvin g Proble ms w ww .de ll.com | suppor t.del l.com General Prog ra m Prob lem s A prog ram crashes NOTE: Softwar e u sua lly in clu de s in sta llat ion i nstructi ons in its d oc umen ta t ion or on a f loppy di sk o r C D .
Solving Proble ms 93 If Y our Computer Gets We t CAUTI ON: Perfo rm thi s procedu re on ly afte r you are ce rtai n that it is saf e to do so. If the c omput er is c onnec ted to an e lectri cal out l.
94 Solvin g Proble ms w ww .de ll.com | suppor t.del l.com If the compute r does not start, or if yo u cannot id ent i fy the damage d c ompone nts , c ontact Dell ( see "Con tac ting Del l " o n page 127).
Solving Proble ms 95 Drivers What Is a Driver? A driv er is a program that controls a devic e such as a printer , mouse, or k eyboard. All d evices requ ire a d riv er p ro gra m. A dri ver acts like a transl ator between t he device and the programs tha t us e the devic e.
96 Solvin g Proble ms w ww .de ll.com | suppor t.del l.com R einstallin g Dri vers and Uti lities NOTICE: The Dell Support webs i te at s upport. dell.co m and your Driv er s and Util itie s CD p rovi de appr o ved dr ive rs f or D ell ™ co mputer s.
Solving Proble ms 97 4 Click Next . The CD automati cally s ca n s your har dw ar e to detec t d ri vers and uti l it ies us ed by your com p ute r . 5 After the CD completes the hard ware scan, you can also detec t othe r driv e r s and uti lit ies .
98 Solvin g Proble ms w ww .de ll.com | suppor t.del l.com 10 When th e na me of t he ap propriate driver appea rs, c lick Next . 11 Click Fi n i s h and r estart your computer .
Solving Proble ms 99 5 Click Next . The Rest or ation C om p let e s cr een appears after Sy stem Res tore finishes collecting data and then the comp ute r re s tarts. 6 After the c omputer res tarts, click OK . T o change the r es tore point, y ou can either r epeat the steps using a di fferent restore point, or you ca n undo the res torat i on.
100 Solvin g Proble ms w ww .de ll.com | suppor t.del l.com T o c heck for conflicts on a c omputer running Windows XP : 1 Click t he Start button and click Co nt r o l P a ne l . 2 Click P er fo rmance an d Maint e nance and c l ic k System . 3 Click t he Hardware ta b an d cl i c k Devi ce Man age r .
Solving Proble ms 101 R ein stal ling W indows XP T o rei nst al l Windo w s X P , per f orm a ll t h e s te ps in t he foll ow ing s e ctio ns i n t he orde r in which they ar e listed. The rei n s tallation proces s can take 1 to 2 hours to complete.
102 Solvin g Proble ms w ww .de ll.com | suppor t.del l.com 3 If your computer alread y has W indow s XP installed and you want to recover your curr ent W indows XP d ata, type r to s el ect t he repair op ti on , an d the n rem o ve t he CD from th e dr iv e.
Solving Proble ms 103 NOTICE: Do no t press any key when t he foll o wing messa ge appear s: P re ss any k ey to boo t from the CD . 13 When the W elc ome t o Micr o soft scre en appears, c lick Nex t . 14 When the How wi ll thi s comp ute r conn ect to the Inte rnet ? message appear s, c lic k Skip .
104 Solvin g Proble ms w ww .de ll.com | suppor t.del l.com 3Y 647bk 0.book Pag e 104 We dn esda y, April 2, 2003 3:2 4 PM.
8 SECTION 8 Adding and R e placi ng P a rts Adding Memor y Adding a M ini PCI Car d R eplacing the Hard Driv e 3Y 647bk 0.book Pag e 105 We dn esda y, April 2, 2003 3:2 4 PM.
106 Addi ng an d Replac ing Parts w ww .de ll.com | suppor t.del l.com Adding Memo r y Y ou can increase your computer mem ory by i nstal li ng memory modules on the system board. S e e "Specifications" on page 1 16 for i nformation on the memory supported by your comput e r .
Add ing an d Replac ing P ar ts 107 NOTICE: T o pr event damage t o the memo ry module co nnec tor , do not use to ols to spr ead the inne r metal t abs that secu re the mem o r y module. 6 If you ar e re p lacing a memory module, re mo ve the e xi sting module.
108 Addi ng an d Replac ing Parts w ww .de ll.com | suppor t.del l.com 9 Ins ert the battery int o the battery ba y , or connect the A C adapte r to your compute r and an electrical outlet .
Add ing an d Replac ing P ar ts 109 6 T urn the c omputer over , and remove t he screw from the Mini PCI car d cover . 7 Place your fing er under t he cover at the indentat ion, and lift and slide t he cover o pen.
110 Addi ng an d Replac ing Parts w ww .de ll.com | suppor t.del l.com 8 If a Mini PCI car d is not alr eady installed, go t o st ep 9. If you ar e replac i n g a Mi ni P CI ca rd , re m o v e t h e ex i s ti n g ca rd : a Dis conn ect t he M ini P CI card fr om a n y atta ched ca b l e s.
Add ing an d Replac ing P ar ts 111 R e pl a ci n g t h e H a rd Dr iv e NOTICE: T o pr event data l oss, shut down your com pu ter (se e "T urning Off Y our Co m put er" on page 42) befor e re moving the hard dri ve . Do not remov e th e har d drive while t he c ompute r i s on, in st andby mod e, or in hib ernate mode.
112 Addi ng an d Replac ing Parts w ww .de ll.com | suppor t.del l.com 6 T urn the c omputer over . Use a s mall screwdriver to loose n the M 2.5 x 5 -mm s crew . 7 T urn the c omputer over so that i t is uprigh t. NOTICE: Whe n the hard driv e is not in t he comput er , sto re it in pro tect i ve anti stati c packa ging.
Add ing an d Replac ing P ar ts 113 NOTICE: Us e f irm and ev en press ure to sl ide the driv e in to pla ce. If you fo rce the hard dr ive int o plac e usi ng ex cessi ve forc e, y o u may dam age the hard driv e conne ctor . 10 P ress the hard dri ve cover into the bay until it is fully seated in t he bay .
114 Addi ng an d Replac ing Parts w ww .de ll.com | suppor t.del l.com 3Y 647bk 0.book Pag e 114 We dn esda y, April 2, 2003 3:2 4 PM.
9 SECTION 9 Appen dix Speci fic ation s Standar d Settings Del l T echnical Support P olicy (U .S. Onl y ) Contac t ing Del l R egulator y Notice s Limite d Warranties and R eturn P olicy 3Y 647bk 0.
116 Ap pe ndi x w ww .de ll.com | suppor t.del l.com Spec ification s Micro proce ssor Microprocessor type Intel ® Pe n t i u m ® M processor L1 cac he 64 KB (int erna l ), 32- KB inst ru ctio n and.
Appendix 117 S ta n d ard me m o ry 12 8 M B Max i mu m me mo r y 2 GB Ports and Conne ctors Seri a l 9-pi n connec to r; 165 50C- compat ible , 16-byte buffer c onnector P ara llel 25- hole connec to.
118 Ap pe ndi x w ww .de ll.com | suppor t.del l.com Vid eo Video type Intel UMA int egrated Vid eo c ontroller Inte l 855G M in t egra te d ch ip set Video me mor y 32 M B i f < 25 6 64 MB if >.
Appendix 119 Response t ime 25-ms r ise (t y pical); 35-m s fal l (m aximum) Refr esh rate 60 Hz Operating angle 0 ° (c lo se d) to 180° Viewing an gles: Horizontal ±40° Ve r t i c a l + 1 0 ° / – 3 0 ° Pixe l p itc h 0. 2 8 x 0. 28 m m ( X GA ); 0.
120 Ap pe ndi x w ww .de ll.com | suppor t.del l.com Batter y T y pe 6 cell, "smart" lit h ium ion (48 WHr); 4 cell, "smart" li thium ion ( 32 WHr) Dime ns ion s: Depth 77.5 mm (3.05 inche s) Height 19.1 mm (0. 75 inc h) W idth 123.
Appendix 121 Rated outpu t volt a ge 19.5 V DC Dime ns ion s: Height 28.2 mm (1. 11 inc hes) ( 65W) 34.2 mm (1. 35 inc hes) ( 90 W) W idth 57.9 mm (2. 28 inc hes) ( 65 W) 60.8 mm (2. 39 inc hes) ( 90 W) L eng th 137.2 m m (5.4 inche s) (65 W) 153.4 m m (6.
122 Ap pe ndi x w ww .de ll.com | suppor t.del l.com Sta ndard Set tings NOTICE: Un le ss you are an ex pert co m put er user or are di recte d to do so by Del l tec hnical suppo rt, d o not chang e th e setti ngs for thi s pr o gram. Cert ain chan ges mi ght m ake your co mpu t er wo rk i nc or r e ct ly .
Appendix 123 Viewing th e Syst em Setup Screens 1 T urn on (or r estart) your c omp uter . 2 When the D ELL™ log o app ears, pres s i mmed iately . If you wait too long and the Wi n d o w s logo ap pears, continue to wait until you see the W i ndows desktop.
124 Ap pe ndi x w ww .de ll.com | suppor t.del l.com Commonly Used Options Certain op tions r eq uir e that you reboot the computer for new s ettings to t ake effec t. Changing the B o ot Sequence The boot sequ ence, or boot order , tells the c omputer wh ere to look to find the software needed to start t h e operating system.
Appendix 125 3 T urn on the computer . When the DELL logo appears, press imm ediately . If you wait too long and the W indo ws logo appears, continue to w ait until you see the W indows desktop. Then shut down y our computer and t ry again. 4 When the boot device list appears, highligh t the device from which you want to bo ot and pr ess .
126 Ap pe ndi x w ww .de ll.com | suppor t.del l.com 5 P re ss the do wn - arr o w key to sele c t In frare d M od e , and pres s the righ t- arrow key to change the se tting to Fa s t I R or Slow IR .
Appendix 127 Definiti on of " D ell-Install ed" Softwar e and P eripherals Dell-inst alled softwar e includes the operat ing system and some of the app lic ati on softwar e that is pr einsta lled on the c omputer during the manufacturi ng process (M icrosoft Office, Norton Antivirus, and so on).
128 Ap pe ndi x w ww .de ll.com | suppor t.del l.com Cou ntry (Cit y) Int ernatio na l A cce ss C o de Co untry Cod e Ci ty C ode Depa rtment N ame or Ser vice A rea, Website an d E-Mail A ddress Are .
Appendix 129 Belgium ( Brussels ) Intern at ional Ac cess Code: 00 Countr y Code : 32 City Code: 2 We b s i t e : support.euro.dell.com E-mail: tec h_be@d e ll.
130 Ap pe ndi x w ww .de ll.com | suppor t.del l.com Ca nad a (N or th Y o r k, O ntar i o) Intern at ional Ac cess Code: 011 Au t oma t ed Order -Stat us System tol l- fre e : 1-800-43 3-901 4 Au t o.
Appendix 131 Chin a (X iam e n) Countr y Code : 86 City Code: 59 2 T e ch Support website: suppor t.ap.dell.com/china T e ch Support E-mai l: cn_support@dell.
132 Ap pe ndi x w ww .de ll.com | suppor t.del l.com Denm ar k (C ope nh ag en) Intern at ional Ac cess Code: 00 Countr y Code : 45 We b s i t e : support.euro.dell.com E-mail Support (port able computers): den_nbk_support@dell.com E-mail Support (desktop comp uters) : de n_sup port@de ll.
Appendix 133 F r ance (P a ris) (Mon tpellier ) Intern at ional Ac cess Code: 00 Countr y Code : 33 City Codes: (1) (4) We b s i t e : support.euro.dell.
134 Ap pe ndi x w ww .de ll.com | suppor t.del l.com Hong Kon g Intern at ional Ac cess Code: 001 Countr y Code : 852 T echnica l S upport (Dimens ion™ a nd In spiron™) 296 9318 8 T e chnical Supp.
Appendix 135 Italy (Mi l an) Intern at ional Ac cess Code: 00 Countr y Code : 39 City Code: 02 We b s i t e : support.euro.dell.com E-mail: s u pport. euro.
136 Ap pe ndi x w ww .de ll.com | suppor t.del l.com Japa n ( Kaw asa ki ) Intern at ional Ac cess Code: 001 Countr y Code : 81 City Code: 44 We b s i t e : support.
Appendix 137 Lat in America Custom e r T ech ni cal Sup port (A ustin, T exas , U.S. A.) 51 2 7 28 - 40 93 Custom e r Se rvice (A ustin, T exa s, U.S . A. ) 512 72 8- 361 9 F ax (T echnical Support and Customer Service) (Aus tin, T ex a s, U.S .A. ) 512 7 28 - 3 8 83 Sal e s (Au stin, T ex a s, U.
138 Ap pe ndi x w ww .de ll.com | suppor t.del l.com Mex ico Intern at ional Ac cess Code: 00 Countr y Code : 52 Custom e r T ech ni cal Sup p o rt 001- 877-38 4-897 9 or 001-87 7-269- 3383 Sal e s 50.
Appendix 139 New Zeala nd Intern at ional Ac cess Code: 00 Countr y Code : 64 E-m ail (New Zeal and ): nz_tech _suppo rt@ dell .com E-m ail (Aust ralia): a u_t ech_s upp ort@ de ll.
140 Ap pe ndi x w ww .de ll.com | suppor t.del l.com Po r t u g a l Intern at ional Ac cess Code: 00 Countr y Code : 35 E-mail: su pp or t.e uro.de l l.
Appendix 141 Spain (Mad rid) Intern at ional Ac cess Code: 00 Countr y Code : 34 City Code: 91 We b s i t e : support.euro.dell.com E-mail: su pp or t.
142 Ap pe ndi x w ww .de ll.com | suppor t.del l.com Swit zerlan d ( G eneva) Intern at ional Ac cess Code: 00 Countr y Code : 41 City Code: 22 We b s i t e : support.euro.dell.com E-mail: swi sstech@dell. com E-m ail fo r Fr ench-speak ing HSB an d Cor por ate Customers: su pport.
Appendix 143 U.K . (Brackn ell) Intern at ional Ac cess Code: 00 Countr y Code : 44 City Code: 13 44 We b s i t e : support.euro.dell.com Customer Car e websit e : dell.
144 Ap pe ndi x w ww .de ll.com | suppor t.del l.com U. S.A. (A us ti n, T e xas ) Intern at ional Ac cess Code: 011 Countr y Code : 1 Au t oma t ed Or der -Stat us Servi ce toll- fre e : 1-800- 43 3-.
Appendix 145 R egu lat ory No tice s Electromagnetic I nterference (EMI ) is any signal or emission, rad iated in free space or conducted along power or signal lead s, that end angers the functioning .
146 Ap pe ndi x w ww .de ll.com | suppor t.del l.com NOM Info rmation (Mexico Only) Th e f ol low in g in f orm a tio n i s pr ov ide d on th e d ev ic e( s) d esc r ibe d i n t h is d o cum en t in c.
Appendix 147 Limited W ar ran ties and R e turn Po licy Dell -bra nd ed hard ware p ro du cts pur chas ed in the U .S. or C an ada co me wi th e it her a 9 0-da y , one -yea r , tw o- yea r , thre e-year , or four -year li mited warrant y .
148 Ap pe ndi x w ww .de ll.com | suppor t.del l.com WE DO NOT ACCEPT LIABILITY BEYOND THE R EMEDIES P ROV IDED FOR IN THIS L IMITED W ARRANTY OR FOR CONSEQU ENTIAL OR INCIDEN T AL D A MAGES, INCLUDIN.
Appendix 149 When y ou co n tact us , w e w ill i ssu e a Re turn Ma te rial Auth or iza tion Num ber f or y ou t o i nc lud e w ith yo ur return. Y o u m ust return the p rodu cts t o us in their ori.
150 Ap pe ndi x w ww .de ll.com | suppor t.del l.com What do I do if I am not satisfied? W e p ride our selv es on ou r gre at c ustom er ser v ice. I f y ou are not sati sfie d wit h the s ervice you rec eive und er thi s limite d w a rran ty , please le t us know .
Appendix 151 • R e co n di tio ned or Ref u rb i she d D e ll-B r an de d Har dwar e P rod u cts an d P art s — All r e con ditio ned or r efurbish ed Dell-b randed se rver and storage product s m ay be ret urned with in thirty days from the invoice date.
152 Ap pe ndi x w ww .de ll.com | suppor t.del l.com THI S W ARR ANTY GIV E S Y O U SPECIF IC LEGAL RI GHTS, AND YO U MA Y ALSO HA VE OTHER RI GHTS WH IC H V A R Y FROM P ROVIN CE T O PROV INC E.
Appendix 153 What do I do if I need warranty serv ice? Befo re the warra nty expires, p lease ca ll u s a t th e relevan t nu mber lis ted in t he follo wing tab le.
154 Ap pe ndi x w ww .de ll.com | suppor t.del l.com W e w ill pa y to shi p the part to y ou if you us e an ad dress in Can ada . Oth erw ise , we wi ll ship th e par t freig ht c ollec t. W e w i ll also incl ude a p rep aid sh ip ping co nta ine r wit h each rep lacem ent pa rt f or your us e i n r eturn ing the rep lace d par t t o us .
Appendix 155 • If you are a Govern ment, Edu cation, or Heal thcare Customer , or an Indivi dual Home Co nsume r who purchas ed t hro ugh a n Em ployee Purch ase Program , go to www .dell.com/us/en/pub/top i cs/sbtopic_016_cca re .htm If yo u do not hav e Interne t access, ple ase call Del l at 1-800-3 26-946 3.
156 Ap pe ndi x w ww .de ll.com | suppor t.del l.com Dell-Brande d Peri pher al Products Dell doe s provide a limit ed warrant y for new Dell- brande d periphera l produc ts (produ cts for which Dell is listed as the manuf acturer ) such a s mon itors, batter i es, me mory , dock ing stati ons, a n d proj ectors).
Appendix 157 Limit ation and Statutory Ri ght s Dell makes n o ot her warr anty , gu arantee or like s tatement ot her th an a s explicitly st ated above, an d th is Guar antee is giv en in p lac e of all ot her guara nt ees what soe ver , to th e fu lles t exte nt permit ted by law .
158 Ap pe ndi x w ww .de ll.com | suppor t.del l.com Intel ® W arranty Stat ement for P entium ® a nd C e ler o n ® P rocessors O nly (U.S. an d Canada Only) Intel’ s Three Y ear Limited W arrant.
Appendix 159 Intel Pentium ® and Celeron ® Pr ocessors are backed by a three-year limited warranty . Please refer to the re verse side of this card for complete warranty details. Intel’s Commitment to Quality Intel is committed to producing the highest quality processors av ailable.
160 Ap pe ndi x w ww .de ll.com | suppor t.del l.com 3Y 647bk 0.book Pag e 160 We dn esda y, April 2, 2003 3:2 4 PM.
Index 16 1 Inde x A air vents d e s c r i p t i o n , 23, 29 s y s t e m v i e w , 23, 29 audio connectors des cri pt ion , 2 4 system v iew , 2 4 B batter y ch a r ge gauge, 4 6 cha rging , 4 7 check.
162 Inde x 162 Index flop py d rive conn e ct ing t o t he p ar al lel port, 2 7 fixing problems, 9 0 H har d drive d e s c r i p t i o n , 24, 31 preventing dama ge, 1 1 2 rep l a c i n g , 1 1 1 s y.
Index 16 3 power bu tton des cri pt ion , 2 0 system v iew , 2 0 prin ter cabl e , 3 8 conn e ct ing , 3 8 parallel, 3 8 setti ng up, 3 8 USB, 39 progra ms crash e s, 9 2 fixing problems, 9 2 not r esponding, 9 2 R RA M.
164 Inde x 164 Index W warra n ty , 147 wet co mpute r , 93 Wi n d o w s X P Dev ice Dr iver Rol lback, 9 6 Hardwar e T roubleshooter , 9 9 help, 8 6 Syst em Re st ore, 9 8 3Y 647bk 0.
DELL INFORMA TION D EVEL OP MENT Pr intin g S pecif icat ions E NGLISH ( Com pl et ed by I nfo rm at ion De ve lo pm e nt ) LO CA L I Z A T I O N ( Hea vily outl ined bo xes c om plet ed by A ge ncy ).
FILE NA ME(S) & P AGE COUNT: Sectio n Filena me Pag e Coun t Co mme nts * Localization Supplier: Revi se section , f ile n a me, page count, and com me n ts co lu mn s En glis h book /In te rio r: Full Cover (AMF): Or Full Cover (EMF): Or Full Cover (A PCC): Or Full Cove r (CCC): 3Y 6470HR .
An important point after buying a device Dell 500m (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Dell 500m yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Dell 500m - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Dell 500m you will learn all the available features of the product, as well as information on its operation. The information that you get Dell 500m will certainly help you make a decision on the purchase.
If you already are a holder of Dell 500m, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Dell 500m.
However, one of the most important roles played by the user manual is to help in solving problems with Dell 500m. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Dell 500m along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
