Instruction/ maintenance manual of the product 4691901 Dell
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Dell OptiPlex 3010 Desktop Owner's Manual Regulatory Model: D07D Regulatory Type: D07D001.
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Contents Notes, Cautions, and Warnings ...................................................................................................2 1 Working on Your Computer ....................................................................................
Installing The Power Supply ................................................................................................................................... 29 Removing the System Board ..............................................................
Memory address line failure at address, read value expecting value ............................................................ 51 Memory allocation error ................................................................................................
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1 Working on Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety.
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components.
2 Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. Removing the Cover 1. Follow the procedures in Before Working Inside Your Computer . 2. Pull up the cover-release latch at the side of the computer.
Removing the Front Bezel 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the cover . 3. Pry the front bezel retention clips away from the chassis. 4. Rotate the bezel away from the computer to release the hooks on the opposite edge of the bezel from the chassis.
4. Pull the release lever away from the PCIe x16 card to release the securing tab from the dent in the card. Then, ease the card up and out of its connector and remove it from the computer. 5. Lift the PCIe x1 expansion card (if any) up and out of its connector and remove it from the computer.
Related Links Installing the Expansion Card Installing The Expansion Card 1. Insert the PCIe x4 card into the connector on the system board and press down to secure it in place. 2. Insert the PCIe card (if any) into the connector on the system board and press down to secure it in place.
Related Links Installing The Optical Drive Installing The Optical Drive 1. Slide down the optical-drive latch and push the optical drive from the front towards the back of the computer. 2. Connect the data cable and power cable to the optical drive. 3.
5. Flex the hard-drive bracket and then remove the single 3.5 inch hard drive or two 2.5 inch hard drives from the bracket. 6. Turn over the hard-drive bracket and release the screws that secure the 2.5 inch hard drive to the underside of the bracket.
9. Release the screws that secure the 2.5 inch hard drive to the underside of the hard drive bracket. Related Links Installing The Hard Drive Installing The Hard Drive 1. Tighten the screws to secure the 2.5 inch hard drive(s) to the hard-drive bracket.
4. Lift the memory modules out of the connectors on the system board. Related Links Installing The Memory Installing The Memory 1. Insert the memory modules into the connectors on the system board. Install the memory module in the order of A1 > B1 > A2 > B2.
4. Slide the intrusion switch toward the chassis bottom and remove it from the system board. Related Links Installing The Intrusion Switch Installing The Chassis Intrusion Switch 1. Insert the intrusion switch into the chassis rear and slide it toward the chassis top to secure it.
4. Unthread the speaker cable from the chassis clip. 5. Press down the speaker-securing tab and slide the speaker upwards to remove it. Related Links Installing The Internal Speaker Installing The Speaker 1. Press the speaker-securing tab and slide the speaker downward to secure it.
Removing The Heat Sink and Processor NOTE: Your system board may not have a heat sink on the chipset, and may look different from the images described here. 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the cover . 3. Disconnect the heat-sink assembly cable from the system board.
7. Lift the processor cover. 8. Lift the processor to remove it from the socket and place it in an antistatic package. Installing The Heat Sink and Processor 1. Insert the processor into the processor socket. Ensure that the processor is properly seated.
Removing The Coin-Cell Battery 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the cover . 3. Press the coin-cell battery inward to allow the battery to pop up from the socket. 4. Lift the coin-cell battery out of the computer.
5. Pry the power-switch cable free. 6. Slide the power-switch cable out through the front of the computer. Related Links Installing The Power Switch Cable Installing The Power-Switch Cable 1. Slide the power-switch cable in through the front of the computer.
Removing The Front Thermal Sensor 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the cover . 3. Remove the front bezel . 4. Disconnect the thermal-sensor cable from the system board. 5. Unthread the thermal-sensor cable from the chassis clips.
Related Links Installing The Front Thermal Sensor Installing The Front Thermal Sensor 1. Secure the thermal sensor to the chassis front. 2. Thread the thermal-sensor cable into the chassis clips. 3. Connect the thermal-sensor cable to the system board.
6. Slide the four grommets inward and through the slots in the front of the computer. 7. Lift and remove the system fan out of the computer. 8. Pry up and remove the four grommets from the system fan.
Installing The System Fan 1. Place the system fan in the chassis. 2. Pass the four grommets through the chassis and slide outwards along the grooves to secure them in place. 3. Thread the system-fan cable into the chassis clips. 4. Connect the system-fan cable to the system board.
7. Remove the Input/Output panel. Related Links Installing The Input/Output Panel Installing The Input/Output Panel 1. Insert the Input/Output panel into the slot on the chassis front. 2. Slide the Input/Output panel towards the left of the computer to secure to the chassis.
5. Unthread the 4–pin power cable from the chassis clips. 6. Disconnect the 24–pin power cable from the system board. 7. Unthread the 24–pin power cable from the chassis clip. 8. Remove the screws that secure the power supply to the back of the computer.
9. Push in on the blue release tab beside the power supply, and slide the power towards the front of the computer. 10. Lift the power supply out of the computer. Related Links Installing The Power Supply Installing The Power Supply 1. Place the power supply in the chassis and slide towards the back of the computer to secure it.
Related Links Removing The Power Supply Removing the System Board 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the cover . 3. Remove the front bezel . 4. Remove the hard drive . 5. Remove the expansion cards . 6. Remove the heat sink .
11. Remove the system board from the chassis. Installing the System Board 1. Align the system board to the port connectors on the back of the chassis and place the system board in the chassis. 2. Tighten the screws securing the system board to the chassis.
4. Unthread the thermal-sensor cable from the chassis clip. 5. Pry the thermal sensor away from the power supply and remove from the chassis. Related Links Installing The PSU Thermal Sensor Installing The PSU Thermal Sensor 1. Secure the thermal sensor to the power supply.
3 System Setup System Setup This computer offers you the following options: • Access System Setup by pressing <F2> • Bring up a one-time boot menu by pressing <F12> Press <F2> to enter System Setup and make changes to the user-definable settings.
Since the one-time boot menu only affects the current boot, it has the added benefit of not requiring the technician to restore the customer's boot order after completing troubleshooting. Timing Key Sequences The keyboard is not the first device initialized by Setup.
Action Keystroke Exit BIOS <Esc> — Remain in Setup, Save/Exit, Discard/Exit Change a setting Left or right-arrow key Select field to change <Enter> Cancel modification <Esc> Reset .
System Configuration • Disabled • Auto • COM1 • COM2 • COM3 • COM4 NOTE: The operating system may allocate resources even though the setting is disabled. SATA Operation Allows you to configure the operating mode of the integrated hard drive controller.
Security Password Bypass This option lets you bypass the System (Boot) Password and the internal HDD password prompts during a system restart. • Disabled — Always prompt for the system and internal HDD password when they are set. This option is disabled by default.
Performance Multi Core Support This field specifies whether the process will have one or all cores enabled. This option is enabled by default. Intel SpeedStep Allows you to enable or disable the Intel SpeedStep mode of the processor. This option is disabled by default.
POST Behavior Numlock LED Allows you to enable or disable the Numlock feature when your computer starts. This option is enabled by default. Keyboard Errors Allows you to enable or disable the keyboard error reporting when the computer starts. This option is enabled by default.
Image Server NOTE: This field is only relevant when the "Integrated NIC" control in the "System Configuration" group is set to "Enabled with ImageServer" and when "Lookup Method" is set to "Static IP".
4 Troubleshooting Diagnostic LEDs NOTE: The diagnostic LEDs only serve as an indicator of the progress through the Power-on Self-Test (POST) process. These LEDs do not indicate the problem that caused the POST routine to stop. The diagnostic LEDs are located on the front of the chassis next to the power button.
Power Button Problem Description A possible system board failure has occurred. Troubleshooting Steps Unplug the computer. Allow one minute for the power to drain.
Troubleshooting Steps The computer hardware is operating normally but the BIOS may be corrupt or missing. LED Power Button Problem Description A possible system board failure has occurred. Troubleshooting Steps Remove all peripheral cards from the PCI and PCI-E slots and re-start the computer.
Power Button Problem Description A possible coin cell battery failure has occurred. Troubleshooting Steps Remove the coin cell battery for one minute, reinstall the battery, and restart. LED Power Button Problem Description A possible processor failure has occurred.
Troubleshooting Steps Re-install all USB devices and check all cable connections. LED Power Button Problem Description No memory modules are detected. Troubleshooting Steps • If two or more memory modules are installed, remove the modules, then reinstall one module and restart the computer.
Power Button Problem Description A possible system board resource and/or hardware failure has occurred. Troubleshooting Steps • Clear CMOS. • Disconnect all internal and external peripherals, and restart the computer. If the computer boots, add the peripheral cards back one by one until you find the bad one.
Code 1-2-2 Cause DMA initialization failure Code 1-2-3 Cause DMA page register read/write failure Code 1-3-1 through 2-4-4 Cause DIMMs not being properly identified or used Code 3-1-1 Cause Slave DMA .
Code 4–2–1 Cause No time tick Code 4–2–2 Cause Shutdown failure Code 4–2–3 Cause Gate A20 failure Code 4–2–4 Cause Unexpected interrupt in protected mode Code 4–3–1 Cause Memory fa.
Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support. Description The computer failed to complete the boot routine three consecutive times for the same error.
Diskette drive 0 seek failure Description A cable may be loose or the computer configuration information may not match the hardware configuration. Diskette read failure Description The floppy disk may be defective or a cable may be loose. If the drive access light turns on, try a different disk.
Invalid configuration information-please run SETUP program Description The computer configuration information does not match the hardware configuration. Invalid Memory configuration, please populate DIMM1 Description DIMM1 slot does not recognize a memory module.
Memory write/read failure at address, read value expecting value Description A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them.
Read fault Description The operating system cannot read from the floppy or hard drive, the computer could not find a particular sector on the disk, or the requested sector is defective.
Unexpected interrupt in protected mode Description The keyboard controller may be malfunctioning or a memory module may be loose. WARNING: Dell's Disk Monitoring System has detected that drive [0/1] on the [primary/ secondary] EIDE controller is operating outside of normal specifications.
5 Specifications Specification NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (or Start in Windows XP) Help and Support, and then select the option to view information about your computer.
Video Video memory: Integrated up to 1.7 GB shared video memory (Microsoft Windows Vista and Windows 7) Discrete up to 1 GB Audio Integrated integrated Conexant CX20641 HD-audio codec Network Integrated integrated Realtek RTL8111E Ethernet capable of 10/100/1000 Mb/s communication Expansion Bus Bus Type PCI Express 2.
Drives Mini-Tower two Desktop one Small Form Factor one External Connectors Audio: Back Panel Mini-Tower/Desktop three connectors once each for line-out, line- in, and microphone Small Form Factor two connectors for line-out and line-in/ microphone Front Panel two connectors for microphone and headphone Network Adapter one RJ45 connector USB 2.
System Board Connectors Mini-Tower, Desktop two 3-pin connector Small Form Factor one 5-pin connector Front panel control one 16-pin, two 10–pin, and one 5-pin connector Processor one 1155-pin conne.
Controls and Lights NOTE: You can test the health of the power system by pressing the test button. When the system power supply voltage is within specification, the self-test LED lights up. If the LED does not light up, the power supply may be defective.
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6 Contacting Dell Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options.
An important point after buying a device Dell 4691901 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Dell 4691901 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Dell 4691901 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Dell 4691901 you will learn all the available features of the product, as well as information on its operation. The information that you get Dell 4691901 will certainly help you make a decision on the purchase.
If you already are a holder of Dell 4691901, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Dell 4691901.
However, one of the most important roles played by the user manual is to help in solving problems with Dell 4691901. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Dell 4691901 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
