Instruction/ maintenance manual of the product 3100C Dell
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www .dell.com | support.dell.com Dell™ Dimension™ 3100C Owner’ s Manual FlexBay for optional floppy drive or Media Card Reader hard drive activity light power button headphone connector CD or DVD activity light CD or DVD eject button diagnostic lights USB 2.
Notes, Notices, and Cautions NOTE: A NOTE indicates important i nformation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential da mage to hardware or loss of da ta and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for propert y damage, personal injury , or death.
Contents 3 Contents Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 1 Setting Up and Using Y our Computer Setting Up a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Printer Cable . . . .
4 Contents Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 CD and DVD drive problems . . . . . . . . . . . . . . . . . . . . . . . . 28 Hard drive problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 E-Mail, Modem, an d Internet Problems .
Contents 5 Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 What Is a Driver? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Identifying Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . .
6 Contents Media Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Removing a Media Card Reader . . . . . . . . . . . . . . . . . . . . . . 79 Installing a Media Card Reader . . . . . . . . . . . . . . . . . . . . . . . 81 DVD Drive .
Contents 7 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Index . . . . . . . . . . . . . . . . . . . . . . . .
8 Contents.
Finding Information 9 Finding Information NOTE: Some features or media may be option al and may not ship with your computer . Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer . What Are Y ou Looking For? Find It Here • W arranty information • T erms and Conditions (U.
10 Finding Information www .dell.com | support.dell.com • Service T ag and Expr ess Service Code • Microsoft W indows License Label Service T ag and Microsoft ® Windows ® License These labels are located on your computer . • Use the Service T ag to identify your computer when you use support.
Finding Information 11 • How to use W indows XP • How to work with programs and files • How to personalize my desktop Windows Help and Support Center 1 Click the Start button and click Help and Support . 2 T ype a wor d or phrase that describes your problem and click the arrow icon.
12 Finding Information www .dell.com | support.dell.com.
Setting Up and Using Y our Computer 13 Setting Up and Using Y our Computer Setting Up a Printer NOTICE: Complete the ope rating sy stem setup before you co nnect a printer to the computer .
14 Setting Up and Using Y our Computer www .dell.com | support.dell.com Connecting to the Internet NOTE: ISPs and ISP offerings vary by country . T o connect to the Internet, you need a modem or network connection and an Internet service provider (ISP), such as AOL or MSN.
Setting Up and Using Y our Computer 15 Setting Up Y our Internet Connection T o set up an A OL or MSN connection: 1 Save and close any open files, and exit any open programs. 2 Double-click the MSN Explorer or AOL icon on the Microsoft ® W indows ® desktop.
16 Setting Up and Using Y our Computer www .dell.com | support.dell.com Playing CDs and DVDs NOTICE: Do not press down on the CD or DVD tray when yo u open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer when you are playing CDs or DVDs.
Setting Up and Using Y our Computer 17 A D VD player includes the following basic buttons: F or more information on playing CDs or DVDs, click Help on the CD or D VD player (if available). Adjusting the V olume NOTE: When the speakers are mu ted, you do not hear the CD or DVD playing.
18 Setting Up and Using Y our Computer www .dell.com | support.dell.com Adjusting the Picture If an error message notifies you that the curr ent r esolution and color depth are using too much memory and preventing D VD playback, adjust the display properties: 1 Click the Start button and click Control P anel .
Setting Up and Using Y our Computer 19 3 T o copy the CD or D VD: • If you have one CD or DVD drive , ensure that the settings ar e correct and click the Disc Copy button. The computer reads your source CD or D VD and copies the data to a temporary folder on your computer hard drive.
20 Setting Up and Using Y our Computer www .dell.com | support.dell.com Helpful T ips • Use Microsoft ® W indows ® Explorer to drag and drop file s to a CD-R or CD-R W only after you start Sonic DigitalMedia a nd open a DigitalMedia project. • Use CD-Rs to burn music CDs that you want to play in r egular stereos.
Setting Up and Using Y our Computer 21 F or information on installing a Media Card Re ader , see "Installing a Media Card Reader" on page 81. T o use the Media Car d Reader: 1 Check the media or card to determine the proper orientation for insertion.
22 Setting Up and Using Y our Computer www .dell.com | support.dell.com Setting Up a Home and Office Network Connecting to a Network Adapter NOTICE: Plug the network cable into the network adapter conne ctor on the computer . Do not plug the network cable into the mode m connector on the computer .
Setting Up and Using Y our Computer 23 Power Management The Microsoft ® W indows ® XP power management features can r educe the amount of electricity your computer uses when it is on and you are no t using it.
24 Setting Up and Using Y our Computer www .dell.com | support.dell.com Because hibernate mode requir es a sp ecial file on your hard drive wi th enough disk space to stor e the contents of the computer memory , Dell cr eate s an appropriately sized hibernate mode file before shipping the computer to you.
Setting Up and Using Y our Computer 25 Advanced T ab The Advanced tab allows you to: • Place the power options icon in the W indows taskbar for quick access. • Set the computer to prompt you for your W indows password befor e the computer exits from standby mode or hibernate mode.
26 Setting Up and Using Y our Computer www .dell.com | support.dell.com.
Solving Problems 27 Solving Problems T roubleshooting T ips F ollow these tips when you troubleshoot your computer: • If you added or removed a part befor e the prob lem started, review the installation procedures and ensure that the part is corr ectly installed.
28 Solving Problems www .dell.com | support.dell.com CD and DVD drive problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD. NOTE: Because of different regions worldwide and different disc formats, not all DV D titles work in all DVD drives.
Solving Problems 29 Hard drive problems E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . NOTE: Connect the modem to an analog tel ephone jack only .
30 Solving Problems www .dell.com | support.dell.com Error Messages If the message is not listed, see the documentatio n for the operating system or the program that was running when the message appeared. V ERIFY THAT THE MODEM IS COMMUNICATING WITH W INDOWS — 1 Click the Start button and click Control P anel .
Solving Problems 31 Media Card Reader Problems N OT ENOUGH MEMORY OR RESOURCES . C LOSE SOME PROGRAMS AND TRY AGAIN — Close all windows and open the program that you want to use. In some cases, you might have to restart your computer to restor e computer resources.
32 Solving Problems www .dell.com | support.dell.com Keyboard Problems CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide .
Solving Problems 33 A program stops responding A program crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.
34 Solving Problems www .dell.com | support.dell.com Other software problems Memory Problems CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide .
Solving Problems 35 Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . I F YOU EXPERIENCE OTHER MEMORY PROBLEMS — • Reseat the memory modules (see page 64) to ensure that your computer is su ccessfully communicating with the memory .
36 Solving Problems www .dell.com | support.dell.com Network Problems CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide .
Solving Problems 37 Printer Problems CAUTION: Before you begin any of the procedures in th is section, follow the s afety instructions located in the Product Information Guide . NOTE: If you need technical assistan ce for your printer , contact the printer’ s manufacturer .
38 Solving Problems www .dell.com | support.dell.com Scanner Problems CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . NOTE: If you need technical assistance for your sc anner , contact the sc anner’ s manufacturer .
Solving Problems 39 Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . No sound from speakers NOTE: The volume control in some MP3 players override s the Windows volume s etting.
40 Solving Problems www .dell.com | support.dell.com No sound from headphones V ideo and Monitor Problems CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . NOTE: See the monitor docume ntation for troubles hooting procedures.
Solving Problems 41 If the screen is difficult to read C HECK THE MONITOR SETTINGS — See the monitor documentation for instructions on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor , and running the monitor self-test.
42 Solving Problems www .dell.com | support.dell.com.
Advanced T roubleshooting 43 Advanced T roubleshooting Diagnostic Lights CAUTION: Before you begin any of the proce dures in this section, follow the safety instructions located in the Product Information Guide .
44 Advanced T roubleshooting www .dell.com | support.dell.com A possible graphics failure has occurr ed . If the problem persists, contact Dell (see page 102). A possible floppy drive or hard drive failur e has occurred. Reseat all power and data cables and restart the computer .
Advanced T roubleshooting 45 A possible expansion car d failure has occurred. 1 Determine whether a conflict exists by removing a car d and restarting the computer (see page 66). 2 If the problem persists, reinstall the car d that you removed, r emove a different card, and then restart the computer .
46 Advanced T roubleshooting www .dell.com | support.dell.com Dell Diagnostics CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide .
Advanced T roubleshooting 47 3 If you run a test from the Custom T est or Symptom T ree option, click the applicable tab described in the following table for more information. 4 Close the test screen to r eturn to the Main Menu screen. T o exit the Dell Diagnostics and restart the computer , close the Main Menu screen.
48 Advanced T roubleshooting www .dell.com | support.dell.com Identifying Drivers If you experience a problem with any device, ident ify whether the driver is the source of your problem and, if necessary , update the driver . Windows XP 1 Click the Start button and click Control P anel .
Advanced T roubleshooting 49 Manually Reinstalling Drivers 1 After copying the requir ed driver files to your hard drive, click the Start button and right-click My Computer . 2 Click P roperties . 3 Click the Hardware tab and click Device Manager . 4 Double-click the type of device fo r which you are installing the driver.
50 Advanced T roubleshooting www .dell.com | support.dell.com Using Microsoft ® Windows ® XP Sy stem Restore The Microsoft W indows XP operating system provides System Restore to allow you to r etur.
Advanced T roubleshooting 51 Undoing the Last Sy stem R estore NOTICE: Before you undo the last sy stem restore, save and close all open files and exit any open programs. Do not alter , open, or delete any files or programs until the sy stem restoration is complete.
52 Advanced T roubleshooting www .dell.com | support.dell.com 5 When prompted, click Fi n i s h to reboot the computer . NOTE: Do not manually shut do wn the computer . Click Finish and let the computer completely reboot. 6 When prompted, click Ye s .
Removing and Installing Parts 53 Removing and Installing Parts Before Y ou Begin This chapter provides procedures for r emoving and installing the components in your computer .
54 Removing and Installing Parts Before W orking Inside Y our Computer Use the following safety guidelines to help protec t your computer from potential damage and to help ensure your own personal safety . CAUTION: Before you begin any of the proce dures in this section, follow th e safety instructions located in the Product Information Guide .
Removing and Installing Parts 55 Front V iew of the Computer 2 3 4 5 9 10 8 6 7 1 11.
56 Removing and Installing Parts 1 cover latch release Use this latch to remove the cover . See "Removing the Computer Cover" on page 58. 2 DVD activity light The drive light is on when the computer reads data from the CD or DVD drive. 3 DVD eject button P ress to eject a disk from the CD or DVD drive.
Removing and Installing Parts 57 Back V iew of the Computer 2 3 1 5 4 6 1 power connector I nsert the power cable. 2 audio connectors (3) • Line-in connector — Use the blue line-i n connector to attach a recor d/playback device such as a cassette player , CD player , or VCR.
58 Removing and Installing Parts Removing the Computer Cover CAUTION: Before you begin any of the proc edures in this section , follow the safety inst ructions located in the Product Information Guide . CAUTION: T o guard against electr ical shock, alway s unplug your computer from th e electrical outlet before removing the cover .
Removing and Installing Parts 59 Inside V iew of Y our Computer CAUTION: Before you begin any of the proc edures in this section , follow the safety inst ructions located in the Product Information Guide . CAUTION: T o avoid electrical shock, alway s unplug your computer fr om the electrical outl et before removing the computer cover .
60 Removing and Installing Parts 1 drives bay (CD/DVD, floppy , and hard drive) 3 system board 5 heat sink assembly 2 power supply 4 card slots 6 front I/O panel 1 2 3 4 5 6.
Removing and Installing Parts 61 Sy stem Board Components 12 4 5 6 10 11 8 3 7 13 15 12 16 9 14.
62 Removing and Installing Parts Memory If your computer only has one memory module insta lled on the system board, you can increase your computer memory by installing an additional memory module.
Removing and Installing Parts 63 NOTE: Memory purchased from Dell is co vered under your computer warranty . NOTICE: If you remove your original memory modules from the computer during a me mory upgrade, keep them separate from any new modules that you may have, even if you purchased the new mo dules from Dell.
64 Removing and Installing Parts Installing Memory CAUTION: Before you begin any of the proc edures in this section , follow the safety inst ructions located in the Product Information Guide .
Removing and Installing Parts 65 3 Align the notch on the bottom of the mo dule with the crossbar in the connector . NOTICE: T o avoid damage to the memory module, press the modul e straight down into th e connector while you apply equal force to ea ch end of the module.
66 Removing and Installing Parts Removing Memory CAUTION: Before you begin any of the proc edures in this section , follow the safety inst ructions located in the Product Information Guide .
Removing and Installing Parts 67 If you are installing or r eplacing an expansion car d , follow the procedures in the ne xt section. If you are removing but not r eplacing an expansion car d , see "Removing an Expansion Card" on page 70. If you are r eplacing a card, r emove the current driver for the card from the operating system.
68 Removing and Installing Parts CAUTION: Some network adapters automatically start the computer when they are connected to a network. T o guard against electrical sh ock, be sure to unplug your computer from its electrical outlet before installing any cards.
Removing and Installing Parts 69 8 Close the card r etention door by snapping it into place. NOTICE: Do not route card cables over or behind the cards. Ca bles routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment.
70 Removing and Installing Parts 12 If you installed an add-in network adapter and want to disable the integrated network adapter: a Enter system setup, select Network Controller , and then change the setting to Off (see page 91). b Connect the network cable to the add-in networ k adapter ’s connectors.
Removing and Installing Parts 71 Drives Y our computer supports a combi nation of these devices: • One serial A T A hard drive • One FlexBay drive (floppy drive or Media Car d Reader) • One CD or D VD drive Connect DV D drives to the connector labeled "IDE" on t he system board.
72 Removing and Installing Parts Drive Interface Connectors Most interface connectors are k eyed fo r correct insertion; that is, a notch or a missing pin on one connector matches a tab or a fille d-in hole on the other connector .
Removing and Installing Parts 73 Connecting and Disconnecting Drive Cables When removing an IDE drive data cable, grasp t he color ed pull tab and pull until the connector detaches. When connecting and disconnecting a serial A T A data cable, hold the cable by the black connector at each end.
74 Removing and Installing Parts 4 P ress in on the two plastic securing clips on each s ide of the drive and slide the drive towards the back of the computer . NOTICE: Do not pull the drive out of the computer by the dr ive cables. Doing so may cause damage to cables and the cable connectors.
Removing and Installing Parts 75 4 Place the replacement har d drive in the bracket and press it in until it clicks into place. 1 hard drive 2 release tabs (2) 3 plastic hard-drive brack et 1 securing.
76 Removing and Installing Parts 5 Connect the power and hard-drive cables to the drive. 6 Locate the correct slot for the drive, and slide the drive into the bay until it clicks into place. 7 Replace the floppy drive and D VD drive. 8 Check all connectors to be certain that th ey are properly cabled and firmly seated.
Removing and Installing Parts 77 Floppy Drive CAUTION: Before you begin any of the proc edures in this section , follow the safety inst ructions located in the Product Information Guide . CAUTION: T o guard against electr ical shock, alway s unplug your computer from th e electrical outlet before removing the cover .
78 Removing and Installing Parts Installing a Floppy Drive 1 If you are installing a new drive: a Use a small flat-edge screw driver on the back side of the drive-panel insert to gently pop off the insert. b Remove the four shoulder screws from the drive-panel insert.
Removing and Installing Parts 79 6 Replace the DVD drive . 7 Check all cable connections, and fold cables out of th e way to provide airflow for the fan and cooling vents. 8 Replace the computer cover . Media Card Reader F or information on using the Media Card Reader , see "Using a Media Card Reader (Optional)" on page 20.
80 Removing and Installing Parts 2 Remove the D VD drive (see "Rem oving a D VD Drive" on page 82) and carefully set it aside. NOTICE: Do not pull the drive out of the computer by the dr ive cables. Doing so may cause damage to cables and the cable connectors.
Removing and Installing Parts 81 Installing a Media Card Reader CAUTION: Before you begin any of the proc edures in this section , follow the safety inst ructions located in the Product Information Guide .
82 Removing and Installing Parts Removing a DVD Drive 1 F ollow the procedures in "Befor e Y ou Begin" on page 53. NOTICE: Do not pull the drive out of the computer by the dr ive cables. Doing so may cause damage to cables and the cable connectors.
Removing and Installing Parts 83 3 If you are r eplacing an existing drive: a P ress the two snaps on the top of the drive-pan el insert and rotate the insert toward the front of the computer . b Remove the three shoulder scr e ws from the existing drive.
84 Removing and Installing Parts 4 Remove the battery by carefully prying it out of its sock et with your fi ngers or wi th a blunt, nonconducting object such as a plastic screwdriver . 5 Insert the new battery into the socket with the side labeled "+" facing up, and snap the battery into place.
Removing and Installing Parts 85 3 T o replace the cover : a Align the bottom of the cover with the hinge tabs located along the bottom edge of the computer .
86 Removing and Installing Parts.
Appendix 87 Appendix Specifications Processor P r ocessor type Intel ® Pe n t i u m ® or Celeron ® processors Level 1 (L1) cache 32 KB Level 2 (L2) cache 256K, 1, MB, or 2 MB (depend ent upon your .
88 Appendix www .dell.com | support.dell.com Audio T ype HDA 2 Expansion Bus Bus type PCI 2.3 PCI Express x1 Bus speed PCI: 33 MHz PCI Express: 500 MB/s bidirectional speed PCI connectors two connecto.
Appendix 89 System board connectors: P rimary IDE drive 40-pin connector on PCI local bus Serial A T A one 7-pin connector FlexBay Drive USB 10-pin header for optional floppy drive or optional Media Card Reader (3.5-inch bay devices) Fa n one 5-pin connector PCI 2.
90 Appendix www .dell.com | support.dell.com V oltage (see the safety instructions located in the P roduct Information Guide for important voltage setting information) 100 to 240V Backup battery 3- V CR2032 lithium coin cell Phy sical Height 36.1 cm (14.
Appendix 91 Sy stem Setup Overview Use system setup as follows: • T o change the system configuration information after you add, change, or remove any hardwar e in your computer • T o set or chang.
92 Appendix www .dell.com | support.dell.com Sy stem Setup Options NOTE: Depending on your computer and installed devic es, the items listed in this section may not appear , or may not app ear exactly as listed. Options List — This field appears on the left side of the system setup window .
Appendix 93 Boot Sequence The computer attempts to boot from the sequence of devi ces specified in this list. NOTE: If you insert a boot device and re start the computer , this option appears in the sy stem s etup menu. T o boot from a USB memory device, select the USB device and move it so it becomes the firs t device in the list.
94 Appendix www .dell.com | support.dell.com Performance HyperThreading If your computer ’s processor supports Hyper - Threading, this option appears in the Options List. Hard Drive Acoustics • Bypass (default) — Y our computer does not test or change the current acoustics mode setting.
Appendix 95 Boot Sequence This feature allows you to change the boot sequence for devices. Option Settings • Diskette Drive — The computer attempts to boot from th e floppy drive.
96 Appendix www .dell.com | support.dell.com Changing Boot Sequence for the Current Boot Y ou can use this feature, for e xample, to restart your computer to a USB device such as a floppy drive, memory key , or CD-RW drive. NOTE: If you are booting to a USB flop py drive, you must first set Diskette Drive to OFF in sy stem setup (see page 91).
Appendix 97 Clearing Forgotten Passwords and CMOS Settings CAUTION: Before you begin any of the procedures in this section , follow the safety instructions located in the Product Information Guide . 1 F ollow the procedures in "Befor e Y ou Begin" on page 53.
98 Appendix www .dell.com | support.dell.com Clearing Password Settings 1 F ollow the procedures in "Befor e Y ou Begin" on page 53. 2 Locate the 3-pin password jumper (PSWD) on the system board (see page 97), and attach the jumper plug to pins 2 and 3 to clear the password.
Appendix 99 Cleaning Y our Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . Computer , Keyboard, and Monitor CAUTION: Before you clean your computer , disconnect the computer from the electrical outlet.
100 Appendix www .dell.com | support.dell.com CDs and DVDs NOTICE: Alway s use compressed air to cl ean the lens in the DVD drive, and follow the instructions that come with the compressed air . Neve r touch the lens in the drive. If you notice problems, such as skipping, with the playback quality of your CDs or DVDs, try cleaning the discs.
Appendix 101 Definition of "Third-Party" Software and Peripherals Third-party softwar e and peripherals include any peri pheral, accessory , or software program sold by Dell not under the Dell brand (printers, scanners, cam eras, games, and so on).
102 Appendix www .dell.com | support.dell.com harmful interference to radio or television r e ception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or mor e of the following measures: • Reorient or relocate the r eceiving antenna.
Appendix 103 Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and T oll-Free Numbers Anguilla Gene.
104 Appendix www .dell.com | support.dell.com Austria (V ienna) International Access Code: 900 Country Code: 43 City Code: 1 W ebsite: support.euro.dell.
Appendix 105 Brunei Country Code: 673 Customer T echnical Support (P enang, Malaysia) 604 633 4966 Customer Service (P enang, Malaysia) 604 633 4949 T ransaction Sales (P enang, Malaysia) 604 633 4955 Canada (North Y ork, Ontario) International Access Code: 011 Online Order Status: www .
106 Appendix www .dell.com | support.dell.com China (Xiamen) Country Code: 86 City Code: 592 T echnical Support website: support.dell.com.cn T echnical Support E-mail: cn_support@dell.
Appendix 107 Czech Republic (P rague) International Access Code: 00 Country Code: 420 W ebsite: support.euro.dell.com E-mail: czech_dell@dell.com T echnical Support 22537 2727 Customer Care 22537 2707 Fa x 22537 2714 T ech F ax 22537 2728 Switchboard 22537 2711 Denmark (Copenhagen) International Access Code: 00 Country Code: 45 W ebsite: support.
108 Appendix www .dell.com | support.dell.com F rance (P aris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) W ebsite: support.
Appendix 109 Greece International Access Code: 00 Country Code: 30 W ebsite: support.euro.dell.com E-mail: support.euro .dell.com/gr/en/emaildell/ T echnical Support 00800-44 14 95 18 Gold Service T e.
110 Appendix www .dell.com | support.dell.com Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1 W ebsite: support.euro.dell.com E-mail: dell_direct_support@dell.com T echnical Support for XPS portable computers only 1850 200 722 T echnical Support for all other Dell computers 1850 543 543 U.
Appendix 111 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 W ebsite: support.jp.dell.com T echnical Support (servers) toll-free: 0120-198-498 T echnical Support outsid.
112 Appendix www .dell.com | support.dell.com Latin America Customer T echnical Support (Austin, T exas, U.S.A.) 512 728-4093 Customer Service (Austin, T exas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Service) (Austin, T exas, U.S.A.
Appendix 113 Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-897.
114 Appendix www .dell.com | support.dell.com Nicaragua General Support 001-800-220-1006 Norway (L ysaker) International Access Code: 00 Country Code: 47 W ebsite: support.
Appendix 115 Singapore (Singapore) International Access Code: 005 Country Code: 65 W ebsite: support.ap.dell.com T echnical Support (Dimension, Inspiron, and Electronics and Accessories) toll-free: 18.
116 Appendix www .dell.com | support.dell.com Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 W ebsite: support.euro.dell.com E-mail: support.
Appendix 117 Ta i w a n International Access Code: 002 Country Code: 886 W ebsite: support.ap.dell.com E-mail: ap_support@dell.com T echnical Support (OptiPlex, Latitude, Inspiron, Dimension, and Elec.
118 Appendix www .dell.com | support.dell.com U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 W ebsite: support.euro.dell.com Customer Care website: support.euro .dell.com/uk/en/ECare/F orm/Home.asp E-mail: dell_direct_support@dell.
Appendix 119 U.S.A. (Austin, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-80.
120 Appendix www .dell.com | support.dell.com.
Glossary 121 Glossary T erms in this Glossary ar e provided for informational purposes only and may or may not describe features included with your particular computer . A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
122 Glossary www .dell.com | support.dell.com BUS SPEED — The speed, given in MHz, that indicates how fast a bus can transfer information. BYTE — The basic data unit used by your computer .
Glossary 123 DISK STRIPING — A technique for spreading data over multiple disk drives. Disk striping can speed up operations that retrieve data from disk storage. Computers that use disk striping generally allow the user to select the data unit size or stripe width .
124 Glossary www .dell.com | support.dell.com E XPRESS S ERVICE C ODE — A numeric code located on a sticker on your Dell™ computer . Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries.
Glossary 125 H Z — hertz — A unit of frequency measur ement that equals 1 cycle per second. Computers and electronic devices ar e often measured i n kilohertz (kHz), megahertz (MHz), gigahertz (GHz), or terahertz (THz).
126 Glossary www .dell.com | support.dell.com M BPS — megabits per second — (written as Mbps) One million bits per second. This measurement is typically used for transmission speeds for networks and modems. MB — megabyte — A measurement of data storage that equals 1,048,576 bytes.
Glossary 127 PARTITION — A physical storage area on a har d drive that is assigned to one or mo re logical storage ar eas known as logical drives. Each partition can contain multiple logical drives. PC C ARD — A removable I/O car d adhering to the PCMCIA standard.
128 Glossary www .dell.com | support.dell.com lower end of the electromagne tic frequency spectrum and are mor e likely to have interference than the higher frequency radiations, such as infrar ed and light. ROM — read-only memory — Memory that stor es data and programs that cannot be deleted or written to by the computer .
Glossary 129 SXGA — super -extended graphi cs array — A video standard for video car ds an d controllers that supports resolutions up to 1280 x 1024. SXGA+ — super -extended graphics array plus — A video standard for video car ds and controllers that supports resolutions up to 1400 x 1050.
130 Glossary www .dell.com | support.dell.com VIRUS — A program that is designed to inconvenience you or to destroy data stored on your computer . A virus program moves from one computer to another through an infected disk, software down loaded from the Internet, or e-mail attachments.
Index 131 Index A audio connectors, 57 audio . See sound B battery problems, 2 7 replacing, 8 3 BIOS, 91 boot sequence about, 9 5 changing, 9 6 option settings, 9 5 booting to a USB device, 9 6 C car .
132 Index 132 Index documentation (continued) P roduct Information Guide, 9 reg u l a to r y , 9 safety , 9 warranty , 9 drive panel, 56 drivers about, 4 7 identifying, 4 8 drives, 71 hard drive, 7 3 .
Index 133 Microsoft W indows label, 10 modem problems, 2 9 monitor blank, 4 0 hard to r ead, 4 1 motherboard. See system board mouse problems, 3 5 N network connector , 5 8 Network Setup W izard, 2 2 .
134 Index 134 Index S safety instructions, 9 SA T A. See serial A T A scanner problems, 3 8 serial A T A, 73 Service T ag, 10, 56 settings system setup, 9 1 software Hyper - Threading, 2 5 p r o b l e.
An important point after buying a device Dell 3100C (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Dell 3100C yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Dell 3100C - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Dell 3100C you will learn all the available features of the product, as well as information on its operation. The information that you get Dell 3100C will certainly help you make a decision on the purchase.
If you already are a holder of Dell 3100C, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Dell 3100C.
However, one of the most important roles played by the user manual is to help in solving problems with Dell 3100C. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Dell 3100C along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
