Instruction/ maintenance manual of the product 2350 Dell
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www .dell.com | support.dell.com Dell™ Dimension™ 2350 Series video connector parallel connector keyboard connector USB 2.0 connectors (4) microphone connector line-in connector line-out connector.
Notes, Notices, and Cautions NOTE: A NOTE indicates important information t hat helps you make b etter use of your computer . NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicate s a potent ial for property dama ge, personal injury , or death.
Contents 3 Contents CAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . 9 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 When Using Y our Comp uter . . . . . . . . . . . . . . . . . . . . 11 When Working Inside Y our Computer .
4 Contents Copying CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Using Easy CD Creator Basic . . . . . . . . . . . . . . . . . 27 Using Blank CD-R Discs or Blank CD-RW Discs . . . . . . . . 28 Helpful Tips . . . . . . . . . . . . . . .
Contents 5 Keyboard Problems . . . . . . . . . . . . . . . . . . . . . . . . . 43 Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . 45 Pow er P ro bl ems . . . . . .
6 Contents Reinstalling Microsoft ® Windows ® XP . . . . . . . . . . . . . . 64 Before Y ou R einstall . . . . . . . . . . . . . . . . . . . . . . 64 R einstalling Windows XP . . . . . . . . . . . . . . . . . . . 64 4 Adding P arts Front and Back View of the Computer .
Contents 7 Dell T echnical Support Policy (U.S. Only) . . . . . . . . . . . . . 99 Definition of "Dell-Installed" Software and Periphera ls . . . . . 100 Definition of "Third-P arty" Sof tware and P eripherals . . . . . . 100 Contacting Dell .
8 Contents.
CAUTION: Safety Instr uctions 9 CAUTION: Safety Instructions Use the following safe ty guidelines to help ensur e your own personal safety and to help protect your computer and working envi ronment from potential damage. General • Do not attempt to service the computer yourself unless you ar e a trained service technician.
10 CAUTION: Safety Instructions www .dell.com | support.dell.com • T o avoid shorting out your computer when disconnecting a network cable, first unplug the cable from the network adapter on the ba ck of your computer , and then from the network jack.
When Using Y our Computer 11 When Using Y our Computer As you use your computer , observe th e following safe- handling guideli nes. CAUTION: Do not o perate your co mputer with any cover(s) (including computer covers, bezels , filler br ackets, front-panel inse rts, and so on) removed.
12 When Using Y our Computer www .dell.com | support.dell.com When W orking Inside Y our Computer Befor e you open the computer cover , perform the following steps i n the sequence indicat ed. CAUTION: Do not attempt to ser vice the computer yourself, except as explained in your online Dell™ do cumentation or otherwise provi ded to you.
When Using Y our Computer 13 • Handle components and cards with car e. Do not touch the components or contacts on a card. Hold a car d by its edges or by its me tal mounting bracket. Hold a component such as a microprocessor chip by its edges, not by its pins.
14 When Using Y our Computer www .dell.com | support.dell.com Battery Disposal Y our computer uses a lithium coin-cell battery . The lithium coin-c ell battery is a long-l ife battery , and it is very po ssible that you will never need to r e place it.
Finding Information for Y our Computer 15 Finding Information for Y our Computer What Are Y ou Looking F or? Find it Here • A diagnostic program for my computer • Drivers for my computer • My co.
16 Finding Information for Y our Computer www .dell.com | support.dell.com • How to reinstall my operating system Operating Syste m CD If you reinstall your operating syst em, use the ResourceCD to r einstall drivers for the devices that came with your computer (see page 60).
Finding Information for Y our Computer 17 • Tips on using W indows • How to clean my computer • How to use my mouse and keyboar d T ell Me How help fi le 1 Click the Start button, and then click Help and Support . 2 Click User and system guides , and then click User ’s guides .
18 Finding Information for Y our Computer www .dell.com | support.dell.com.
1 SECTION 1 Setting Up and Using Y our Computer Setting Up a Printer T ransfer ring Information to a New Computer Setting Up a Home and Office Network Connecting to the Internet Copying CDs T ur ning .
20 Setting Up and Using Y our Computer www .dell.com | support.dell.com Setting Up a Printer NOTICE: Complete the operating sy stem setup before you connect a pri nter to the computer .
Setting Up and Using Y our Computer 21 4 T urn on the printer and then turn on the computer . If the Add New Hard ware Wizard window appears, click Cance l . 5 Install the printer driver if necessary . Se e the documentation that came with your printer .
22 Setting Up and Using Y our Computer www .dell.com | support.dell.com T r ansferring Information to a New Computer W indows XP provides a F iles and Settings T ransf er W izard to move da ta, such as e-mails, window sizes, toolbar settings, and Internet bo okmarks from one computer to another .
Setting Up and Using Y our Computer 23 T o transfer information to a new computer: NOTE: The CD that you need to place in your CD or DVD drive is titled Operating System . 1 Click the Start button, point to All P rograms → Accessories → Sys tem T ools , and t hen click F iles and Settings T ransfer Wizard .
24 Setting Up and Using Y our Computer www .dell.com | support.dell.com Network Setup Wizard W indows XP provides a Network Setup W izar d to guide you through the process of sharing files, printers, or an Intern et connection between computers in a home or small office.
Setting Up and Using Y our Computer 25 Connecting to the Internet NOTE: Inte rnet ser vice provide rs var y by countr y . T o connect to the Internet, you need a mode m or network co nnection and an Int ernet service provider (ISP), such as Ame rica Online or DellNet™ by MSN.
26 Setting Up and Using Y our Computer www .dell.com | support.dell.com 7 In the next window , click the appropriate option: • If you do not have an ISP an d want to select one, click Choose from a list of Internet ser vice providers (ISP s) .
Setting Up and Using Y our Computer 27 T o burn CDs, you need to use CD-burner soft ware. Roxio Easy CD Cr eator Basic is your computer's CD-burn er softwar e.
28 Setting Up and Using Y our Computer www .dell.com | support.dell.com Using Blank CD-R Discs or Blank CD-RW Discs Y our CD-R W drive writes to two differ ent types of re cord ing media—CD-R and CD-R W discs. Use blank CD-R (CD-Re corda ble) disks to r ecord music or permanently stor e data files.
Setting Up and Using Y our Computer 29 How to Copy a CD NOTE: If you have a DVD/CD -RW combo drive and yo u experience record ing problems, first check for available sof tware patches at the Dell Su pport website at support.dell.com and if necessar y , the R oxio support website at support.
30 Setting Up and Using Y our Computer www .dell.com | support.dell.com T urning Off the Computer NOTICE: T o prevent data loss, you must turn off your computer through the Start menu rather than by pressing the power button. NOTE: If you are having difficulty turning off yo ur computer , see "General Problems" on page 40.
2 SECTION 2 Solving Problems Finding Solutions Finding Help Information Batter y Problems Drive Problems E-Mail, Modem, and Internet Problems Error Mess ages General Problems Keyboard P roblems Mouse .
32 Solving P roblems www .dell.com | support.dell.com Finding Solutions Sometimes it’s diffi cult to figure out wher e to go for answers. Use this chart to help you quickly find the answers to your questions. See page 45. See page 39. Get technical assistance from Dell.
Solving P roblems 33 See page 50. See page 48. See page 46. See page 37. See page 44. See page 43. See page 35. See page 45. See page 40. See page 47. See page 39.
34 Solving P roblems www .dell.com | support.dell.com Finding Help Information Batter y Problems CAUTION: There is a danger of a new ba ttery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufa cturer .
Solving P roblems 35 Drive Problems Floppy drive problems NOTICE: Do not attempt to clean drive h eads with a swab. Y ou may accidentally misalign the heads, which can render the drive inoperable . E NSURE THAT W INDOWS ® RECOGNIZES THE DRIVE — Click the Start button and click My Computer .
36 Solving P roblems www .dell.com | support.dell.com CD drive problems NOTE: High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD. Problems writing to a CD-RW drive A DJUST THE W INDOWS VOLUME CONTROL — Click the speak er icon in the lower-right corner of your screen.
Solving P roblems 37 DVD drive problems NOTE: Because of different re gions worldwide and different disc formats, not all DVD titles work in all DVD drives. Hard drive problems E-Mail, Modem, and Internet Problems NOTE: Connect the modem to an analog telephone jack only .
38 Solving P roblems www .dell.com | support.dell.com C HECK THE TELEPHONE JACK — Disconnect the telephone line from the modem and connect it to a telephone.
Solving P roblems 39 Error Messages If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. E NSURE THAT YOU ARE CONNECTED TO THE I NTERNET — W ith the Outlook Expr ess e- mail program open, click Fi l e .
40 Solving P roblems www .dell.com | support.dell.com General Problems The computer stops responding A program stops responding N OT ENOUGH MEMOR Y OR RESOURCES . C LOSE SOME PROG RAMS AND TRY AGA IN — Y ou have too many programs open. Close all window s and open the program that you want to use.
Solving P roblems 41 A program crashes repeated ly NOTE: Sof tware usually includes instal lation instr uctions in its documentation or on a floppy disk or CD.
42 Solving P roblems www .dell.com | support.dell.com Other technical problems General hardware problems If your computer exhibits one or mor e of the following symptoms, a device conflict may exi s t: • Y our computer locks up, particular ly while using a specific device.
Solving P roblems 43 • Unintelligible characters print from the printer . • The mouse pointer do es not move or "stutters" when it moves. • Messages appear stating that the com puter is not operating at maximum performance. • Errors occur and programs cr ash for no apparent r eason.
44 Solving P roblems www .dell.com | support.dell.com Mouse Problems T EST THE KEYBOARD — Connect a properly working k eyboard to the computer , and try using the keyboar d. If the new k eyboard works, the original k eyboard is faulty . C HECK FOR INTERRUPT REQUEST CON FLICTS — See page 63.
Solving P roblems 45 Network Problems Po we r P r o b l e m s CAUTION: Before you begin any of the pr ocedures in this s ection, follow the safety inst ruct ions on page 9. C HECK FOR INTERRUPT REQUEST CON FLICTS — See page 63. C HECK THE NETWORK CABLE CON NECTOR — Ensur e that the network cable is connected as shown on page 23.
46 Solving P roblems www .dell.com | support.dell.com Printer Problems NOTE: Dell does not cover the printer ’s warranty . If you need technica l assistance for your printer , call the printer ’s manufacturer . See the printer documentation for the correct phone number .
Solving P roblems 47 Scanner Problems NOTE: Dell does not cover the scanner ’s warranty . If you need technical assistance for your scanner , call the scanner ’s manufacturer .
48 Solving P roblems www .dell.com | support.dell.com Sound and Speaker Problems No sound from speakers NOTE: The volume control in so me MP 3 players overrides the Windows ® volume setting. If you have been listening to MP3 songs, ensu re that yo u did not turn the player volume down or off .
Solving P roblems 49 No sound from headphones T EST THE ELECTRICAL OUTLET — Ensu re that the electrical outlet is working by testing it with another device, such as a lamp. E NABLE DIGITAL M ODE — Y our speakers do not work if the CD drive is operating in analog mode.
50 Solving P roblems www .dell.com | support.dell.com Video and Monitor Problems If the screen is blank NOTE: See the monitor documentation fo r troubleshooting procedures. D ISABLE DIGITAL MODE — Y our headphones do not work if the CD drive is operating in digital mode.
Solving P roblems 51 If the screen is difficult to read C HECK THE MONITOR SETTINGS — See the monitor documentation for instruction s on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor , and running the monitor self -test.
52 Solving P roblems www .dell.com | support.dell.com.
3 SECTION 3 Advanced T roubleshooting Diagnostic Lights Dell Diagnostics Drivers Using System R estore R esolving Sof tware and Hardware Incompatibilities R einstalling Microsof t ® Windows ® XP.
54 Advanced T roubleshooting www .dell.com | support.dell.com Diagnostic Lights T o help you troub leshoot a problem, your comput er is equipped with four l ights on the back panel labeled "A," "B," "C," and "D" (see page 70).
Advanced T roubleshooting 55 No memory modules are detected. • Reinstall all memory modules (see page 83) and restart the computer . • T o eliminate the possibility of a faulty memory connector , remove all memory modules, reinstall one memory module (if the computer supports a single module) (see page 83), and then restart the computer .
56 Advanced T roubleshooting www .dell.com | support.dell.com Dell Diagnostics When to Use the Dell Diagnostics If you experience a problem with your comput er , perform the checks in "Solvi ng P roblems " (see page 31) and run the Dell Diagnostics before you contact Dell for technical assistance.
Advanced T roubleshooting 57 3 When the boot device list appears, highlight Boot to Utility P artition and press <Enter>. 4 When the Dell Diagnostics Main Menu appears, select the test you want to run (see page 57). Starting the Dell Diagnostics From the R esourceCD 1 Insert the ResourceCD into the CD drive.
58 Advanced T roubleshooting www .dell.com | support.dell.com 2 If a problem is encountered during a test, a message displaying the error code and a description of the problem appear . W rite do wn the error code and problem descript ion and follow the instructions on the scr een.
Advanced T roubleshooting 59 Drivers What Is a Driver? A driver is a program that controls a device such as a printer , mouse, or keyboar d. All devices requi re a driver program. A driver acts lik e a translator between the devi ce and the programs that use t he device.
60 Advanced T roubleshooting www .dell.com | support.dell.com Re installing Drivers NOTICE: The Dell Support website and your Dell Dimension R esourceCD provide approved drivers for Dell™ computer s. If you install drivers obtained from other sources, your computer might not work correctly .
Advanced T roubleshooting 61 5 At the W elcome Dell System Owner screen, click Next . NOTE: T he R esourceCD displays drivers only for hard ware that came on your computer . If you installed additional hardware, the drivers for th e new hardwa re might not be displayed by the R esourceCD.
62 Advanced T roubleshooting www .dell.com | support.dell.com 1 Click the Start button, point to All P rograms → Accessories → System T ools , and th en click System R estore . 2 Ensure that R estore my computer to an earlier time is selected and click Next .
Advanced T roubleshooting 63 3 Click System . 4 Click the System Restore tab. 5 Ensure that T urn off System Restore is unchecked. R esolving Software and Hardware Incompatibilities W indows XP IRQ conflicts occur if a device ei ther is not detect ed during the operating system setup or is detected but incorr ectly configured.
64 Advanced T roubleshooting www .dell.com | support.dell.com R einstalling Microsoft ® Windows ® XP Before Y ou Reinstall If you are r einstalling the Windows XP operat ing system to corr ect a pro.
Advanced T roubleshooting 65 Starting Windows XP Setup 1 When the Windows XP Setup screen appears, pr es s <Enter> to select T o set up Window s now . 2 Read the inform ation in the Microsoft Windows Lice nsing Agreement screen, and then press <F8> to accept the license agreement.
66 Advanced T roubleshooting www .dell.com | support.dell.com 7 If you are r einstalling Windows XP P rofe ssional, you may be prompted to provide further network information r e garding your network configuration, such as the domain name or workgroup name.
4 SECTION 4 Adding P arts Front and Back View of the Computer R emoving the Computer Cover Looking Inside Y our Com puter Adding Cards Adding a Second CD or DVD Drive Adding Memor y Adding a Floppy Dr.
68 Adding P arts www .dell.com | support.dell.com F ront and Back View of the Computer Fr on t V i ew 1 12 2 10* 4* 5 8 11 9 7 6 13 3 *On computers with an op tional floppy drive. 1 CD or DVD drive activity light The drive activity light is on w hen the computer r eads data from the CD or DV D drive.
Adding P arts 69 7 USB 2.0 connectors (2) F or quick connections, Del l recommends using the front USB connectors for USB devices such as digital cameras, gaming controllers, and scanners. Use the back-panel USB connectors for USB mouse and keyboard connections.
70 Adding P arts www .dell.com | support.dell.com Back View 12 4 14 9 10 5 11 2 13 8 15 16 7 3 1 6 1 cover thumbscrew Y our computer may not have a cover thumbscrew . 2 mouse connector Plug your computer’s PS/2 mouse into the green mouse connector .
Adding P arts 71 R emoving the Computer Cover CAUTION: Before yo u be gin any of the proce dures in this section, follow the safety inst ruct ions on page 9. 1 Shut down the computer through the Start menu (see page 30). 2 Ensure that your computer and atta ched devices ar e turned off .
72 Adding P arts www .dell.com | support.dell.com 7 Grip the indent in the middle of the computer cover , and slide the computer cover towards the back of the computer . 8 Place the computer cover on a level surfa ce. thumbscrew* computer cover cover latch* back of computer *May not be present on all co mputer cove rs.
Adding P arts 73 L ooking Inside Y our Computer CAUTION: Before you begin any of the pr ocedures in this s ection, follow the safety inst ruct ions on page 9. CAUTION: T o guard against electrical shoc k, always unplug yo ur computer from the electrical o utlet before opening the computer cover .
74 Adding P arts www .dell.com | support.dell.com System Board memor y module connectors (DDR1, DDR2) floppy drive connector (J18) CD drive connector (J20) main power connector (J21) micropro cessor c.
Adding P arts 75 Adding Cards CAUTION: Before you begin any of the pr ocedures in this s ection, follow the safety inst ruct ions on page 9. 1 Shut down the computer through the Start menu (see page 30). 2 Ensure that your computer and atta ched devices ar e turned off .
76 Adding P arts www .dell.com | support.dell.com CAUTION: Some network adapters automa tically start the computer when they are connected to a network. T o guard agai nst electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards.
Adding P arts 77 Ensure that t he card is fully seated and that its brack et is within the card slot. 9 Secure the filler brack et onto the end of the card with the scr e w you removed in step 7. 10 Connect any cables requir ed for the card as described in the car d documen tation.
78 Adding P arts www .dell.com | support.dell.com Adding a Second CD or DVD Drive CAUTION: Before you begin any of the pr ocedures in this section, follow the safety inst ruct ions on page 9. NOTE: Drives sold by Dell come with their own operating software and documentation.
Adding P arts 79 top tab front panel release lever middle tab bottom tab side hinges (3).
80 Adding P arts www .dell.com | support.dell.com 7 P ull the two front-panel tabs towards you, and then push out the front-panel insert. 8 Ensure that t he jumper setting on the new drive is set for "cable select" (see the documentation that came with the drive fo r information).
Adding P arts 81 NOTE: Some computers come with only two extra a lignment screws; others come with four . Y ou only need two alignment sc re ws for this pr ocedure. 10 Gently slide the drive into place. 11 Once the drive is in place, apply pressure to ensur e that the drive is fully seated.
82 Adding P arts www .dell.com | support.dell.com 16 Reattach the front panel to th e side hinges, and then rotat e it until it snaps onto the front of the computer . 17 Replace the computer cover (see page 90). NOTICE: T o connect a network cable, first plug the cable into the network wall jack a nd then plug it into the c omputer .
Adding P arts 83 Adding Memor y NOTE: Memor y purchased from Dell is co vered under your computer warr anty . Y ou can increase your comput er memory by installing memory modules on the system board. F or information on the type of memory supported by your computer , see "Memory" on page 93.
84 Adding P arts www .dell.com | support.dell.com 8 T o insert a module, press out the securing clip at each end of the memory module connector . 9 Align the notch on the bottom of the modu le with the crossbar in the connector . NOTICE: T o avoid breaking the memor y module, do not press near the middle of the module.
Adding P arts 85 14 Click the General tab. 15 T o ve rify that the me mory is install ed correctly , che ck the amount of mem ory (RAM) listed. Adding a Floppy Drive CAUTION: Before you begin any of the pr ocedures in this s ection, follow the safety inst ruct ions on page 9.
86 Adding P arts www .dell.com | support.dell.com top tab front panel release lever middle tab bottom tab side hinges (3).
Adding P arts 87 7 P r ess in the two insert tabs, and then push out the front-panel insert. 8 Connect the floppy-drive power ca ble to the back of the drive. CAUTION: Match the colored strip on the cable with pin 1 on the drive (pin 1 is marked as "1").
88 Adding P arts www .dell.com | support.dell.com 11 Secure the floppy drive brack et with the top brack et screw that came with the floppy drive kit. top bracket screw drive bracket floppy drive.
Adding P arts 89 12 Reattach the front panel to th e side hinges, and then rotat e it until it snaps onto the front of the computer . 13 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 14 Replace the computer cover (see page 90).
90 Adding P arts www .dell.com | support.dell.com R eplacing the Computer Cover 1 Ensure that all cables are connected, and fold cables out of the way . Also, ensur e that cables are not routed over the drive cage —they can prevent the cover from closing properly .
5 SECTION 5 Appendix Specifications Standard Settings Clearing Forgotten P a sswords R eplacing the Batter y Dell T echnical Support Policy (U.S. Only) Contacting Dell R egulator y Notices Limited Wa .
92 Appendix www .dell.com | support.dell.com Specifications Microprocessor Microprocessor type Intel ® Pe n t i u m ® 4 or Celeron ® L1 cache 8 KB first-level (P entium 4); 32 KB (16-KB data cache; 16-KB instruction cache) (Celeron).
Appendix 93 Memory Architecture DDR SDRAM Memory connectors two Memory capacities 128-, 256-, or 512-MB Minimum memory 128 MB shared DDR SDR AM NOTE: Between 32 and 64 MB of system memory may be allocated to supp ort graphics, depe nding on system memory size and other factors.
94 Appendix www .dell.com | support.dell.com Video Video controller integrated Intel 3D Extreme Graphics Audio Audio controller integrated audio Network Network controller integrated 10/100 Ethernet C.
Appendix 95 Standard Settings The system setup program contains the standard settings for your computer . NOTICE: Unless you are an expert computer user , don’ t change the settings in the system setup program. Certain changes might make your computer work incorrectly .
96 Appendix www .dell.com | support.dell.com Viewing Settings 1 T urn on (or r estart) your computer . 2 When the blue DELL™ logo app e ars, press <F2> immediately . If you wait too long and the operatin g system logo appears, continue to wait until you see the Microsoft ® Wi n d o w s ® desktop.
Appendix 97 • The left side lists configuration options an d their settings for the hardwar e installed in your computer . Y ou can change se ttings enclosed in brackets, but not those that are grayed out. Options identified by an arrowhea d (>) provide access to submenus.
98 Appendix www .dell.com | support.dell.com 9 If you are prompted to pr ess <F1> to continue, press <F1>. 10 After the Microsoft W indows desktop appears on your computer , shu t down the computer (see page 30).
Appendix 99 4 Remove the battery by carefully prying it out of its socket with your fingers or with a blunt, nonconducting object such as a plastic screwdriver . NOTICE: T o avoid damage to the system board while you pry the batter y loose, be sure to insert the plastic screwdriver between the battery and the socket (not the system board).
100 Appendix www .dell.com | support.dell.com Dell provides limited technical support for th e computer and any "Del l-installed" software and peripherals 1 .
Appendix 101 F or specific web addresses for your country , find the appropriate country section in the table below . When you need to contact D ell, use the el ectronic addresses, telephone numbers, and codes provided in the following ta ble. If you need assistance in determining which codes to use, contact a local or an international operator .
102 Appendix www .dell.com | support.dell.com Austria (V ienna) International Access Code: 900 Country Code: 43 City Code: 1 We b s i t e : support.euro.
Appendix 103 Brunei Country Code: 673 Customer T echnical Support (P enang, Malaysia) 604 633 4966 Customer Service (P enang, Malaysia) 604 633 4949 T ransaction Sales (P enang, Malaysia) 604 633 4955 Canada (North Y ork, Ontario) International Access Code: 011 Online Or der Status: www .
104 Appendix www .dell.com | support.dell.com China (Xiamen) Country Code: 86 City Code: 592 T ech Support website: support.ap. dell.com/china T ech Support E-mail: cn_sup port@dell.
Appendix 105 Denmark (Copenhagen) International Access Code: 00 Country Code: 45 We b s i t e : support.euro .dell.com E-mail Support (portable com puters): den_nbk_support@dell.com E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.
106 Appendix www .dell.com | support.dell.com F rance (P aris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) We b s i t e : support.
Appendix 107 Greece International Access Code: 00 Country Code: 30 We b s i t e : support.euro .dell.com E-mail: support.euro.de ll.com/gr/en/emaildell/ T echnical Support 080044149518 Gold T echnical.
108 Appendix www .dell.com | support.dell.com Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1 We b s i t e : support.euro.dell.com E-mail: dell_direct_support@dell.com Ireland T echnical Support 1850 543 543 U.K. T echnical Support (dial within U.
Appendix 109 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 We b s i t e : support.jp.dell.com T echnical Support (ser vers) toll-free: 0120-198-498 T echnical Support .
110 Appendix www .dell.com | support.dell.com Latin America Customer T echnical Support (Austin, T exas, U.S.A.) 512 728-4093 Customer Service (A ustin, T exas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Service) (Austin, T exas, U.S.A.
Appendix 111 Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-897.
112 Appendix www .dell.com | support.dell.com New Zeal and International Access Code: 00 Country Code: 64 E-mail (New Zealand): nz_tech_support@dell.com E-mail (Australia): au_tech_support@dell.
Appendix 113 Po r t u g a l International Access Code: 00 Country Code: 351 We b s i t e : support.euro .dell.com E-mail: support.euro .dell.com/pt/en/emaildell/ T echnical Support 707200149 Customer Car e 800 300 413 Sales 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 F ax 21 424 01 12 Pue rto Ri co General Support 1-800-805-7545 St.
114 Appendix www .dell.com | support.dell.com Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 We b s i t e : support.euro.dell.
Appendix 115 Switzerland (Geneva) International Access Code: 00 Country Code: 41 City Code: 22 We b s i t e : support.euro .dell.com E-mail: swisstech@dell.
116 Appendix www .dell.com | support.dell.com U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 We b s i t e : support.euro.dell.com Customer Care website: support.euro .dell.com/uk/en/ECare/F orm/Home.asp E-mail: dell_direct_support@dell.
Appendix 117 U.S.A. (Austi n, T exas) International Access Code: 011 Country Code: 1 Automa ted Order -Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-.
118 Appendix www .dell.com | support.dell.com Re turning Items for Wa rranty Repair or Credit P r epare all items being r eturned, whether for re pair or cr edit, as foll ows: 1 Call Dell to obtain an auth orization number , and write it clearly and prominently on the outside of the box.
Appendix 119 • Move the computer away from the receiver . • Plug the computer into a differ ent outlet so that the computer and the receiver ar e on different branch circuits. If necessary , consult a Dell T echnical Suppo rt re presentative or an experienced radio/television te chnician for addition al suggestions.
120 Appendix www .dell.com | support.dell.com.
Appendix 121 Limited W arranties and R eturn P olicy Dell-branded hardwar e products purchased in the U.S. or Canada co me with either a 90-day (U .S. only), one-year , two-year , three -year , or four -year li mited warranty . T o determine which wa rranty you purcha sed, see the invoice that accompanied yo ur hardware produc t(s).
122 Appendix www .dell.com | support.dell.com WE DO NOT ACCEPT LIABILITY BEY OND THE REMEDIES PRO VIDED FOR IN THIS LIMITED W ARR ANTY OR FOR CONSEQUENTIAL OR INCI DENT AL D AMAGES, INCL UDING, WITHOU.
Appendix 123 When you contact us, we will issue a Return Material Authorization Number for you to include with your return. Y ou must return the products to us in their original or equivalent packaging, prepay shipping cha rges, and insure the shipment or accept the risk if the product is lost or damaged in shipment.
124 Appendix www .dell.com | support.dell.com What do I do if I am not satisfied? W e pride ourselves on our great customer service. If you are not satisfied with the service you receive under this limited warranty , please let us know . W e have found that the best way to resolve issues regar ding our limited warranty is to work together .
Appendix 125 • Reconditioned or Refurbished Dell-B randed Hardware P roducts and P arts — All reconditioned or refurbished Dell-branded server and storage products ma y be r eturned within thir ty days from the in voice date.
126 Appendix www .dell.com | support.dell.com WE DO NOT ACCEPT LIABILITY BEY OND THE R E MEDIES PR O VIDED FOR IN THIS W ARR ANTY ST A TEMENT OR FOR SPECIAL, INDIRECT , CO NSEQUENTIAL, OR INCIDENT AL .
Appendix 127 When you contact us, we will issue a Return Material Authorization Number for you to include with your return. Y ou must return the products to us in their original or equivalent packaging, prepay shipping cha rges, and insure the shipment or accept the risk if the product is lost or damaged in shipment.
128 Appendix www .dell.com | support.dell.com What do I do if I am not satisfied? W e pride ourselves on our great customer service. If you are not satisfied with the service you receive under this limited warranty , please let us know . W e have found that the best way to resolve issues regar ding our limited warranty is to work together .
Appendix 129 T o return products, you must call Dell Customer Se rvice at 1-800-387 -5759 to r eceive a Credi t Return Authoriz ation Number . T o expedite the process of your refund or credit, Dell e.
130 Appendix www .dell.com | support.dell.com One- Y ear End-User Manufacturer Guaran tee (Latin America and the Caribbean Only) Guarantee Dell Computer Corporation ("Dell") warr ants to the.
Appendix 131 Dell Computer de Colombia Corporation Carrer a 7 #115-33 Oficin a 603 Bogota, Colombia Dell Computer de Mexico SA de CV P aseo de la Reforma 2620 - 11° Pi so Col. Lomas Alta s 11950 México , D.F . Intel ® W arranty Statement fo r P entium ® and Celeron ® Processors Only (U.
132 Appendix www .dell.com | support.dell.com Intel Pentium ® and Celeron ® Pr ocessors are backed by a thr ee-year limited warranty . Please refer to the re verse side of this card for complete warranty details. Intel’s Commitment to Quality Intel is committed to producing the highest quality processors av ailable.
Index 133 Inde x A audio . See sound B battery disposal, 1 4 fixing problems, 3 4 replacing, 9 8 BIOS, 95 C CD drive adding, 7 8 fixing problems, 3 6 CD-RW driv e copying CDs, 2 6 fixing problems, 3 6.
134 Index 134 Index F F iles and Settings T ransfer Wi z a r d , 2 2 finding in formation, 15 finding solu tions, 32 fixing problems battery , 3 4 Dell Diagnostics, 5 6 drive, 3 5 e-mail, 3 7 error me.
Index 135 R regulatory notices, 118 rei ns ta l lin g drivers, 5 9 Wi n d o w s X P , 6 4 ResourceCD, 59-60 Dell Diagnostics, 5 6 returning items, 118 S safety inst ructions, 9 scanner fixing problems, 4 7 screen.
136 Index 136 Index.
An important point after buying a device Dell 2350 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Dell 2350 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Dell 2350 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Dell 2350 you will learn all the available features of the product, as well as information on its operation. The information that you get Dell 2350 will certainly help you make a decision on the purchase.
If you already are a holder of Dell 2350, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Dell 2350.
However, one of the most important roles played by the user manual is to help in solving problems with Dell 2350. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Dell 2350 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center