Instruction/ maintenance manual of the product 2321DS Dell
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Dell™ Remote Console Switch Sy stem User’ s Guide Notes, Notices, and Cautions NOTE: A NOTE indicates import ant information that helps you make better use of your computer . NOTICE: A NOTICE indicates either potenti al dama ge to hardware or loss of data and tells you how to avoid the problem.
Third Party Sof tware. Y ou acknowledge that th e SOFTW ARE PRODUCT may contain or be provided with copyrighted software of Dell's suppliers as iden tified in associated docum entation or other printed or electronic materials (“Third Pa rty Software”) which are obtained under a license from such suppliers.
Safety and EMC Approvals and Markings • UL / cUL • CE - EU •N ( N e m k o ) •G O S T •C - T i c k •N O M / N Y C E •M I C ( B C C ) •S A S O •T U V - G S •I R A M •F C C , I C E .
iv Contents Contents Safety Precautions . . . . . . . . . . . . . . . . . . . . xiv General . . . . . . . . . . . . . . . . . . . . . . . xiv Rack Mounting of Sy stems . . . . . . . . . . . . . xvi LAN Options . . . . . . . . . . . . . . . . . . . . xvii 1 Product Overview .
Contents v LDAP . . . . . . . . . . . . . . . . . . . . . . . . . 6 Interoperability with A vocent Products . . . . . . . 6 2 Installation . . . . . . . . . . . . . . . . . . . . . . . . 8 Remote Console Switch Quick Setup Checklist . . . . . 8 Remote Console Switch Installation and Se tup .
vi Contents Soft Switching . . . . . . . . . . . . . . . . . . . 38 Navigating the OSCAR Interface . . . . . . . . . . . . . 39 Configuring OSCAR Interface Menus . . . . . . . . . . 41 Changing the Display Behavior . . . . . . . . . . . 42 Setting Console Security .
Contents vii Navigating the Remote Console Switch Software . . . 65 Viewing Y our Sy stem in the Explorer . . . . . . . . 66 Explorer Window Features . . . . . . . . . . . . . 67 Adding a Remote Console Switch or Avoce nt Remote Console Switch . . . .
viii Contents Managing Y our Local Databases . . . . . . . . . . . 100 Saving a Database . . . . . . . . . . . . . . . . 100 Exporting a Database . . . . . . . . . . . . . . . 101 Loading a Database . . . . . . . . . . . . . . . . 102 5 Using the Viewer .
Contents ix Preemption of a Local Us er/Remote Administrator by a Remote Administrator . . . . . . . . . . . . . 126 Connection Sharing . . . . . . . . . . . . . . . . . 126 6 V irtual Media . . . . . . . . . . . . . . . . . . . . . 129 Common Virtual Media T erms .
x Contents Setting Up User Accounts . . . . . . . . . . . . 143 Locking and Unlocking User Accounts . . . . . . 147 Enabling and Config uring SNMP . . . . . . . . . 148 Enabling Individual SNMP T raps . . . . . . . . . 150 Viewing and Resynchronizing Server Connec tions 151 Modifying a Server Name .
Contents xi 9 LDAP Feature for the Remote Console Switch . . . . . . . . . . . . . . . . . . . . . . . . . . 177 Overview . . . . . . . . . . . . . . . . . . . . . . . . . 177 The Structure of Active Directo ry . . . . . . . . . . . . 177 Domain Controller Computers .
xii Contents Installing the Dell Extensi on to the Active Directory Users and Computers Snap-In (Optional) . . . . . 203 Adding Users and Privileges to Active Directory with Dell Schema Extensions . . . . . . . . . . . . . . . . 204 Creating a SIP Object .
Contents xiii E Appendix E: FLASH Upgrades . . . . . . . . 247 Upgrading the Remote Console Switch . . . . . . 247 Upgrading the SIP module firmware . . . . . . . . 250 F Appendix F: T echnical Specifications . . 253 G Appendix G: T echnical Support .
xiv Safety Precautions Use the following safety guidelines to help ensure your own personal safety and to help protect your system an d working environment from potential damage. CAUTION: The power supplies in your sy stem may produce high voltages and energy hazards, which can cause bodily harm.
xv • If any of the following conditions occur , unplug the product from the electrical outlet and replace the part or contact your trained service provider: – The power cable, extension cable, or pl ug is damaged. – An object has fallen in to the product.
xvi • Observe extension cable and p ower stri p ratings. Make sure that the total ampere rating of all products plugged into the power strip does not ex ceed 80 percent of the ampere ratings limit for the power strip.
xvii • Reliable Earthing: Reliabl e earthing of rack mounted equipment should be maintained. P ay particular attention to supply connections other than direct connections to the branch circuit (for example, use of powe r strips). LAN Options • Do not connect or use during a lightning storm.
Product Overview 1 1 Product Overview The multiuser , Dell™ 2161DS-2/4161DS/2321DS Rem ote Console Switch integrates Dell field-proven digi tal keyboar d, video and mouse (KVM) switching technology with advanced cabl e management, flexible access for up to four simultaneous users, and a patented, next-generation user interface.
Product Overview 2 Multiplatform Support The Dell SIP mo dules available for us e with the Remote Console Switch support PS/2, USB and USB2 device environments. Using the OSCAR ® interface in conjunction with these module s allows you to switch easily across platforms.
3 Product Overview Y ou can manage and connect to mu lti-ve ndor servers and de vices from within the DSView 3 soft ware. Incl ude your Dell Remote Console Switch in the DSView 3 softwar e heterogeneous netw ork environment with the DSView 3 software plug-in.
Product Overview 4 Operation Modes The OSCAR user interfa ce provides co nvenient operation modes for easy system administration of the Re mote Consol e Switch. These modes (Broadcast, Scan, Switch, an d Share) allow you to manage your switching activities.
5 Product Overview Cascade (T ier) Expansion The Remote Cons ole Switch features allow you to cascade additional Dell Console Switches from each of the Analog Rack Inte rface (ARI) ports on the switch. The cascaded switches are attach ed in the same manner as any device.
Product Overview 6 Powerful Customization Capabilities T ailor the Remo te Console Swit ch Software to fit your speci fic system needs. T ake advantage of built-i n groups or cr eate your own. Customize unit and field names, and icons for maximum flexibili ty and convenience.
7 Product Overview In addition, the Remote Console Swit ch Software includes support for Avocent IQ Modules, expanding the range of server types that can be managed.
Installation 8 2 Installation The Remote Console Switch system includes the Remote C onsole Switch, the Remo te Console S witch Soft ware, and the on-board web interface. Y ou may choose to use either the Re mote Console Switch So ftware or the on- board web interface to manage your system.
9 Installation 3 Connect a terminal to the configuration (serial) port on the back panel of the Remote Console Switch and set up network configuration (set network speed and address type). The IP address can be set here or from the Remote Console Switch Software.
Installation 10 10 Adjust the resolution (select V iew - Manual Scale ) and quality (select T ools - Manual V ideo Adjust ) of the server video in the V iewer .
11 Installation • P ort Expansion Module (PEM) NOTE: A virtual media sessio n cannot be opened to a server that is connected to a PEM. Setting Up Y our Network The Remote Console S witch system uses IP addresses to uniquely identify the Remote Console Switch units and the computers running Remote Console Switch Software.
Installation 12 3 Mount the switch as sembly to the ra ck by inserting the thr ee mounting hooks on one side of the brack et into square holes in the vertical rack.
13 Installation 5 Attach four cage nuts or clip nuts to the rack mounting flange of the rack cabinet’s front so that the nut is posi tioned on the inside of the rack. 6 Mount the switch assembly to the rack cabinet by matching the holes in the “short side” of each bracket to an appropriate set of matching holes on your rack cabinet.
Installation 14 1 Remove the three truss head scr ews from the right side of the switch chassis, and position and attach the right mounting bracket to the right side of the switch chassis with thr ee of the flat head sc rews provided.
15 Installation Figure 2-3. 2321DS Remote Consol e Switch Mounting Bracket Installation Installing the Remote Console Switch Unit The diagram below illustrates one poss ible configuration for your Remote Console Switch appliance. F ollow the detailed se t of procedures following F igure 2-4 to successfully install your Remote Cons ole Switch unit.
Installation 16 Figure 2-4. Basic Remote Console Switch Configuration T able 2-1. Basic Remote Console Switch Configuration Descriptions Number Description Number Description 1 Power Cord 6 Servers 2-.
17 Installation CAUTION: T o reduce the risk of electric shock or damage to your equipment, do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) outlet that is easily accessible at all times.
Installation 18 Figure 2-5. Main Menu T o configure the Remote Console Switch har d ware: 1 Y ou will see the Main menu with eleven options. Select option 1, Network Config uration .
19 Installation Figure 2-6. Network Configu ration Menu 2 Select option 1 to set your netw ork speed. Once you enter your selection, you will be r eturned to the Network Co nfiguration menu.
Installation 20 Figure 2-7. W eb Interface Port Configuration Menu 2 Select option 1 to set the port numbers. T ype the port numbers you wish to use for the HTTP port and the HTTPS port.
21 Installation NOTE: If you change the port numbers in the Remo te Console Switch, you will also need to change them in the Remote C onsole Switch Software (see "Adding a Remote Console Switch o.
Installation 22 Figure 2-10. User Input Menu 3 Either press the <Enter> k ey to accept the default options, or enter the appropriate text in the following fields: a Pub l i c Key L e n g th : the number of bits you want the cert ificate to be. b Common Name : your name.
23 Installation 1 Yo u w i l l s e e t h e Main menu with eleven options. Select option 11, Input W eb Ser ver Certificate , to open the Inpu t W eb Server Certificate Menu . 2 Select option 2, Import Cert . Then download a company certificate file (*.
Installation 24 Video Optimizat ion T o ensure optimal video quality , conf igure the Remote Console Switch with the same settings as the ne twork switch . F or example, if the Remote Console Switch is set to Auto-Negotiate , then the network switch must be set to Auto - Negotiate in both speed and duplex.
25 Installation USB connection, attach the SIP’s plug to the USB port on the first server you wil l be connecti ng to this Remote Console Switch unit (F igure 2-11). 3 T o the RJ-45 connector on the SIP , attach one end of the CA T 5 cabling that will run from your SIP to the Remote Console Switch unit (F igure 2-11).
Installation 26 Figure 2-11. Connecting a SIP Adding a Cascad e Switch T o add a cascade switch (o ptional): NOTE: The Remote Console Switch does not support the EL80-DT . 1 Mount the switch into your rack. Lo cate a CA T 5 cable to connect your Remote Con sole Switch u nit to the casca de switch (Figur e 2-13).
27 Installation 2 Attach one end of the CA T 5 cablin g to the ARI port on the Console Switch. 3 Connect the other end of the CA T 5 cable to the ACI port on the back of your cascade switch. 4 Connect the devices to your cascaded switch accor ding to the switch manufacturer's r ecommendations.
Installation 28 Figure 2-12. Remote Console Switch With a Cat 5 Analog Switch NOTE: The Remote Console Switch supports only 1 switch per ARI po rt. Y ou cannot cascade another switch under this first switch.
29 Installation NOTE: When cascading with a Remote Console Switch, an 8-port or 16-port analog console switch is not supported as the primary unit in a cascade d configuration. The Remote Console Switch must be the primary unit. Cascading with Legacy Switches T o add a legacy switch (optional): 1 Mount the switch into yo ur rack.
Installation 30 Figure 2-13. Remote Console Switch Cascading Configurat ion With Legacy Console Switches Adding a PEM (Optional) A P ort Expansion Module (PEM) allows you to expand each ARI port to accommodate up to eight devices instead of one. NOTE: The PEM operates passively .
31 Installation 2 Attach one end of the CA T 5 cabling that will run between your PEM and the Remote Console Switch unit to the RJ-45 connector slightly separated from the other connectors on the PEM. Connect the remaining end of the CA T 5 cable to th e desired ARI port on the back of your Remote Cons ole Switch unit.
Installation 32 Connecting to the Network T o connect the network and power up your Remote Console Switch: 1 Connect your network cable to the LA N port on the r ear of the Remote Console Switch to your network. NOTE: If you are using a 2321DS Remote Console Switch, you will have two redundant LAN ports.
33 Installation NOTE: If you changed the default HTTP/HTTPS po rts in the serial console and are using an IPv4 address, use this IP address format: "h ttps://< ipaddress >:< port# >", where " port# " is the numb er you changed the port number to in the serial console.
Installation 34 •W i n d o w s S e r v e r ® 2003 Service P ack 1 (W eb, Standard, and Enterprise) • W indows XP (P rofessional) Service P ack 2 •W i n d o w s V i s t a ® Business • W indow.
35 Installation 1 Insert the Remote Console Switch Software CD-ROM into your CD- ROM drive. If AutoPlay is supporte d and enabled, the setup program will start automatically .
Controlling Y our Sy stem at the Analog Ports 36 3 Controlling Y our Sy stem at the Analog Ports The Remote Console Switch features user -side keyboar d and mouse ports that allow you to connect a USB or PS/2 keyboard and mouse for direct analog access.
37 Controlling Y our Sy stem at the Analog Ports Figure 3-1. Example of a Main Dialog Box NOTE: Y ou can als o pr es s th e <Control>, <Alt>, or <Shift> key s tw ice wi thi n on e second to launch the OSCAR interface. Y ou can use this key sequence in any place you see < Pri nt Sc r een> thr oughout this chapter .
Controlling Y our Sy stem at the Analog Ports 38 Selecting Devices Use the Main dialog box to sel ect devices. When you select a device, the appliance reconfigur es the keyboar d and mouse to the proper settings f or that device. T o select devices: Double-click the device na me, EID, or port number .
39 Controlling Y our Sy stem at the Analog Ports first few characters of its name or num ber . If you have set a Screen Delay Time and you press the k ey sequences before that time has elapsed, the OSCAR interface will not display . T o set a screen delay time: 1 P ress <P rint Screen> to launch the OSCAR interface.
Controlling Y our Sy stem at the Analog Ports 40 T able 3-2. OSCAR Interface Navigation Basics This Key stroke Does This <P rint Screen >, Ctrl-Ctrl, Shift- Shift and/or Alt- Alt OSCAR activation sequence. By default, <P rint Screen > and Ctrl-Ctrl ar e set as the OSCAR activation options.
41 Controlling Y our Sy stem at the Analog Ports Configuring OSCAR Interface Menus Y ou can configure your Remote Console Switch from the Setup menu within the OSCAR interface. Select the Name s button when initially setting up your appliance to identify device s by unique names.
Controlling Y our Sy stem at the Analog Ports 42 T o access the Setup menu: 1 P ress <P rint Screen> to launch the OSCAR interface. The Main dialog box appears.
43 Controlling Y our Sy stem at the Analog Ports T o access the Menu dialog box: 1 Click Setup - Menu in the Main dialog box. The Menu dialog box displays. Figure 3-3. Menu Dialog Box 2 <P rint Screen>, Ctrl-Ctrl, Alt-Alt, and Shift-Shift are selectable to launch the OSCAR interface.
Controlling Y our Sy stem at the Analog Ports 44 By setting a Screen Delay T ime , you can complete a soft switch without displaying the OSCAR interface. T o perform a soft switch, see "Soft Switching " on page 38 in this chapter . Setting Console Security The OSCAR interface enables you to set se curity on your analog port console.
45 Controlling Y our Sy stem at the Analog Ports 1 Click in the New text box. 2 T ype the new password in the New text box. P asswords must contain both alpha and numeric characters, are case sensitive, and may be up to 12 characters long. L egal characters are: A to Z, a to z, 0 to 9, and hyphen.
Controlling Y our Sy stem at the Analog Ports 46 1 If your console does not require a password to gain access to the Security dialog box, proceed to step 2. or If your console is password protected, see the previous procedure, then go to step 2. 2 Select Enable Screen Saver .
47 Controlling Y our Sy stem at the Analog Ports T o access the Flag dialog box: 1 P ress <P rint Screen> to launch the OSCAR interface. The Main dialog box appears.
Controlling Y our Sy stem at the Analog Ports 48 NOTE: Changes made to the status flag position are not saved u ntil you click OK in the Flag dialog box.
49 Controlling Y our Sy stem at the Analog Ports the cascaded switch is visible on screen. When you select from the list, the Modify button is enable d, allowing you to assign it the appropriate number of ports. NOTE: The Modify button is available only if a configurable switch is selected.
Controlling Y our Sy stem at the Analog Ports 50 Figure 3-8. Device Modify Dialog Box 3 Choose or enter the number of ports su pported by your cascaded switch and click OK . 4 Repeat steps 1 to 3 for each port requiring a device type to be assigned. 5 Click OK in the Devices dialog box to save settings.
51 Controlling Y our Sy stem at the Analog Ports 1 In the Names dialog box, s elect a device name or port number and click Modify . The Name Modify dialog box di splays. 2 T yp e a name in the New Name box. Names of devices may be up to 15 characters long.
Controlling Y our Sy stem at the Analog Ports 52 Figure 3-9. Networ k (IPv4 Mode) Dialog Box Figure 3-10. Network (IPv6 Mode) Dialog Box Once you have made changes to the network settings, click OK .
53 Controlling Y our Sy stem at the Analog Ports Displaying V ersion Information The OSC AR interface enables you to display the versions of the Remote Console Switch and the SIP module firmware. F or optimum performance, keep yo ur firmware curr ent.
Controlling Y our Sy stem at the Analog Ports 54 determined by placement of the device in the list. The li st is always sh own in scanning order . Y ou can, however , choo se to display the device name or EID number by pressing the appropriate button.
55 Controlling Y our Sy stem at the Analog Ports 1 In the Scan dialog box, select the device to be removed. or Double-click on the device name or port. or Click the Clear button to remove all devices from the scan list. 2 Click OK . T o start the scan mode: 1 P ress <P rint Screen> to launch the OSCAR interface.
Controlling Y our Sy stem at the Analog Ports 56 2 Click Setup > P reempt . 3 Enter a number of seconds in the Ti m e o u t S e c o n d s field. • If you enter a value of 0 to 4 seconds, the first user will not b e warned before the session is pr eempted.
57 Controlling Y our Sy stem at the Analog Ports 3 Click License K ey to add a license key and enable a new feature or click X to close the Configuration dialog box and return to the Setup dialog box. Running Sy stem Diagnostics Y ou can validate the integrity of your system through the Run Diagnostics command.
Controlling Y our Sy stem at the Analog Ports 58 T o run diagnostic tests: 1 P ress <P rint Screen> to launch the OSCAR interface. The Main dialog box appears. 2 Click Commands - Run Diagnostic s . A warning message displays indicating that all u sers will be disconne cted.
59 Controlling Y our Sy stem at the Analog Ports NOTE: Broadcasting Key strokes - The keyboard sta te must be identical for all devices receiving a broadcast to interpret ke y strokes identically . Specifically , the <Caps Lock> and <Num Lock> modes must b e the same on all keyboards.
Controlling Y our Sy stem at the Analog Ports 60 2 Click OK to save the settings and return to the Setup dialog box. Click X or press <Escape> to return to the Main dialog box. 3 Click Commands . The Commands dialog box displays. 4 Click the Broadcast Enable checkbox to activate broadcasting.
61 Controlling Y our Sy stem at the Analog Ports T o tu rn on, tur n off or cycle pow er to a device : 1 P ress <P rint Screen> to launch the OSCAR interface. The Main dialog box appears. 2 Click Commands - P ower . 3 Select the device you wish to control.
Controlling Y our Sy stem at the Analog Ports 62 1 P ress <P rint Screen> to launch the OSCAR interface. The Main dialog box appears. 2 Click Setup - PDUs . 3 Complete one of the following steps: Select a PDU name, then click Settings to open the PDU Settings window .
63 Controlling Y our Sy stem at the Analog Ports 4 Click Inlets . 5 Enter an integer in the Minimum Amps or Maximum Amps field s. 6 Click OK . PDU Outlets window Fr o m t h e Outlets window , you can select an outlet and open the Outlet Settin gs window to set outlet -specific parameters.
Controlling Y our Sy stem at the Analog Ports 64 b In the Po w e r - O n I n t e r v a l field, enter the number of seconds you want the Remote Console Switch to wait between turning off and turning on. NOTE: The Po w e r - O n I n t e r v a l must be an integer between 0 and 7200.
Remote Console Switch Software Basic Operations 65 4 Remote Console Switch Software Basic Operations Launching the Remote Console Switch Software T o launch the Dell Remote Console Switch Software on all Microsoft W indows systems: Select Start - P rograms - Dell Remote Console Switch Software .
Remote Console Switch Software Basic Operations 66 Explorer window appears. The Explorer w indow allows yo u to view , access, manage, and create custom groupings for all the support ed units in your data center . NOTE: Some older 2161DS, 2161DS-2, and 41 61DS Remote Console Switches may have the Appliance Management Panel (AMP) enabled.
67 Remote Console Switch Software Basic Operations Explorer Window Features Figure 4-1. Explorer Window A Menu bar : Allows you to access many of the fe atures in the Remote Console Switch Software. B V iew Selector tabs: Contains four V iew Selector tabs for choosing the Explore r view .
Remote Console Switch Software Basic Operations 68 G Unit list: Displays a Unit list of units contained in the currently selected group, or the r esults of the search e xecuted from the Search bar . H T ask buttons: Contains buttons repr esen ting tasks that can be ex ecuted.
69 Remote Console Switch Software Basic Operations Figure 4-2. Product T ype Dialog Box 3 Select a Ve n d o r . F or each vendor , th e supported product names appear in the Pr o d u c t list. Select a product. If the Remote Console Switch model yo u wish to add is not available in the Pr o d u c t list, select Other .
Remote Console Switch Software Basic Operations 70 Remote Console Switch Softwa r e and click to enable the Include Offline SIP s check box. F or more in formation, see "Using the Resync W izard " on page 175.
71 Remote Console Switch Software Basic Operations T o add a new R emote Console Switch that does not have an assig ned IP address: 1 Select F ile - New - Remote Console Switch from the Explorer menu in the Remote Console Switch Software. -or - Click the New Remote Console Switch task button.
Remote Console Switch Software Basic Operations 72 6 The Network Address window appear s. T ype the IP address, subnet mask (if using IPv4 mode) or prefix length (if using IPv6 mode), and gatew ay you wish to assign to the unit and click Next . NOTE: The 2161DS Console Switch supports BootP (Bootstr ap Protocol) and static IP addressing.
73 Remote Console Switch Software Basic Operations Figure 4-5. Configur e T iered Switches Dialog Box 10 When complete, click Fi n i s h to exit the W izard and return to the main window . Y our Remote Console Switch should now be in the Unit Selector pane.
Remote Console Switch Software Basic Operations 74 4 The Searching Network progress bar appears. P rogress text indicates how many addresses have been probed from the total number specified by the range and the number of Remote Cons ole Switches or A vocent switches found.
75 Remote Console Switch Software Basic Operations 7 The Adding Remote Console Switches progress bar appears while the new switches are being added. Once all of the selected switches ha ve been added to the local database, the Discover W izard Completed page appears.
Remote Console Switch Software Basic Operations 76 Figure 4-7. Remote Console Switch View T ab Selected T o log into a Remote Console Swi tch: 1 Click the Remote Console Switches tab in the Explorer in the Remote Console Switch Softw are. 2 Double-click a Remote Console Switch in the Unit Selector pane.
77 Remote Console Switch Software Basic Operations 4 Click OK to access the Remote Console Switch. This launche s the on- board w eb interface. F or mor e in formation about the on-board web interface, see "Managing Y our Remo te Console Switch Using the On- board W eb Interface" on page 140.
Remote Console Switch Software Basic Operations 78 Figure 4-8. Remote Console Switch Servers T ab Selected NOTE: The VNC and RDP buttons will only appear when a server has been set up with a link. See the VNC and RDP Options and Properties sections for more information.
79 Remote Console Switch Software Basic Operations 2 Select V iew - P roperties from the Explorer menu. -or - Click the P roperties task button. -or - Right-click the unit and select P roperties . The P roperties dialog box appears. Figure 4-9. General Pr operties tab 3 T y pe the name of the unit.
Remote Console Switch Software Basic Operations 80 7 Click Apply to save the new settings. -or - Click OK to save the new settings and close the Properties window .
81 Remote Console Switch Software Basic Operations Figure 4-10. Server Network Pro perties T ab 4 Click Apply to save the new settings. -or - Click OK to save the new settings and close the window . -or - Click Cancel to exit without saving the new settings.
Remote Console Switch Software Basic Operations 82 3 Click the Network tab and type in the address of the Remote Console Switch. This field can conta in an IP dot notation or a domain name. Duplicate addresses ar e not all owed and the field cannot be left blank.
83 Remote Console Switch Software Basic Operations Changing Information Properties The Information tab allows you to enter info rmation about the switch or server including a description, cont ac t information and any comments you might wish to add.
Remote Console Switch Software Basic Operations 84 Figure 4-12. Information Properties T ab 4 Click Apply to save the new settings. -or - Click OK to save the new settings and close the window . -or - Click Cancel to e xit without saving the new settings.
85 Remote Console Switch Software Basic Operations 3 Click on the Connections tab to view the connections of the s erver . Connections properties are available on ly for servers and are r ead-only . The display indicates the physical connectio n pa th that is us ed to access this device and the connection type, such as video.
Remote Console Switch Software Basic Operations 86 - or - Right-click on the unit. Select P roperties from the pop-up menu. The P roperties dialog box appears. 3 Click the VNC tab. 4 F or servers only , in the IP Address field, enter an IP address in dot notation or a 1-128 character domain name.
87 Remote Console Switch Software Basic Operations Figure 4-14. Server VNC Pr operties tab 10 Click OK . RDP properties When you indicate a user -specified RDP application, you may include its command-line arguments.
Remote Console Switch Software Basic Operations 88 3 Click the RDP tab, as appropriate. 4 F or servers only , in the IP Address field, enter an IP address in dot notation or a 1-128 character domain name. Spaces are not allowed. Duplicate addresses ar e allowed.
89 Remote Console Switch Software Basic Operations 10 Click OK . Accessing a Server via a Browser Window As a convenience, you can configure the Remote Console Switch Softwar e to open a connection to a server in a web browser . F irst, select a server and define the web server network in the P roperties dialog box.
Remote Console Switch Software Basic Operations 90 Figure 4-16. Options Dia log Box - Custom Field Labels 2 Select the field label you wish to modify and click the Modify button. The Modify Custom F i eld Label dialog box appears. 3 T ype th e singular and plur al versions of the field lab el.
91 Remote Console Switch Software Basic Operations However , if your machine has a software cursor or pointer shadow enabled, or if your video driver does not s upport DirectDraw , you may experience a flicker in your mouse cursor when over the ti tle bar of the Viewer .
Remote Console Switch Software Basic Operations 92 1 Select T ools - Options from the Remote Console Switch Software Explorer menu. The Options dialog bo x appears. 2 Click the VNC tab. 3 In the Application to Launch field, enter the directory path and name or click the Browse button to locate the path and name.
93 Remote Console Switch Software Basic Operations T o insert a predefined macro at the cursor location in the command-line, click the Insert Macro list box and select a macro from the drop-down menu. The Remote Console Switch So ftware will automatically replace these variables when the application runs.
Remote Console Switch Software Basic Operations 94 Figure 4-17. Sites V iew T ab Selected Figure 4-18. Folders V iew T ab Selected.
95 Remote Console Switch Software Basic Operations Modifying Custom Field Names Custom field names allow you to change the Site, Department, and Loca ti on column heading names that appear in the Group and Unit Selector panes in the Remote Console Switch Software.
Remote Console Switch Software Basic Operations 96 2 Click the Fo l d e r s node and select F ile - New - Folder . -or - Right-click the Fo l d e r s node and select New F older . The New F older dialog box appears. 3 T ype a name for the folder from 1 to 32 characte rs long.
97 Remote Console Switch Software Basic Operations 3 Select the site, location, or folder category from the drop-down list. 4 Select the target from the list of available targets to which the unit can be assigned within the chosen category . This could be empty if no site, location, or folder has been defi ned in the local database.
Remote Console Switch Software Basic Operations 98 2 Select Edit - Delete . -or - P ress the <Del> key on your k eyboard. A dialog box appears confirming the number of units to be deleted. If you are deleting a Remote Console Switch, the dialog box includes a Delete Associated Servers check box.
99 Remote Console Switch Software Basic Operations 4 Click OK to save the new name. -or - Click Cancel to exit without saving changes. Customizing the Explorer Window The Remote Co nsole Switch Softwa re Ex plorer window can be r esized at any time.
Remote Console Switch Software Basic Operations 100 Changing the Default Browser Y ou can specify which browser launches when viewing a server URL in a browser window . Y o u have the option of using the default browser for your system, or you can select a specific browser to launch for that serv er .
101 Remote Console Switch Software Basic Operations 2 Select a database to save. 3 T ype a file name and browse to a location to save the file. 4 Click Save . A progress bar appears during the save. When finished, a message appears indicating that the save was successful and you are returned to the main window .
Remote Console Switch Software Basic Operations 102 3 Select the type of export format you wish from the Fi l e s o f T y p e drop- down list. 4 Click Export . A progress bar appears during the export. When finished, a message appears indicatin g that the export was successful and you are returned to the main window .
Using the Viewer 103 5 Using the V iewer Y ou can connect to a server in the Re mote Console Switch system using th e Viewer . The V iewer allows you full k eyboar d, mo nitor and mouse control over a server . Y ou can also scan through a customized li st of servers by enabling individual servers to appear in the Thumbnail V iewer .
Using the Viewer 104 Figure 5-1. Remote Console Switch Software - Servers T ab T o access a server: 1 Click the Servers tab in the Explorer . 2 Select a server to access in the Unit Selector pane. 3 Click the Connect V ideo task button. -or - Right-click on the server .
105 Using the Viewer 4 Review the results of your search. -or - Click the Clear Results button to display the entir e list again. T o auto search by typ ing in the Unit list: 1 Click the Servers tab. 2 T ype the first few character s of a serv er name.
Using the Viewer 106 Figure 5-2. On-board W eb Interface - Connections T ab Interacting With the Server Being V iewed Once you have connected to a server , you will see the desk top window of the server on your screen. This opens in a separate window .
107 Using the Viewer Viewer Window Features Figure 5-3. V iewer Window A Menu bar : Access many of the features in the V iewer . B Accessed ser ver desktop: Interact with your server through this window . Viewer Menu bar Figure 5-4. V iewer Menu Bar A Thumbtack: Click to lock the menu bar in place.
Using the Viewer 108 and keyboa rd macros. By de fault, the Align Local Cursor , Refresh Image, and Sing le Cursor Mo de buttons ar e displayed. D Connection Status Indicator : The connection status indicator indicates how the user is connected to the appliance for t his server .
109 Using the Viewer 1 Fr o m t h e T ools menu in the V iewer , choose Session Options. The Session Options toolbar is displayed. 2 Click the T oolbar tab. 3 Click to select the items you want to add to the V iewer toolbar . 4 Click OK to accept the changes and return to the V iewer main window .
Using the Viewer 110 Using the Up and Down button, click to increase or decr ease the number of seconds for which you want the toolbar to display , after the mouse cursor is removed. 4 Click OK to accept the change you have made and r eturn to the V iewer main window .
111 Using the Viewer disappear and only the accessed server desktop will be visible. The screen will be resized up to a maximum of 1024x768. If the desktop has a higher resolution, then a bl ack background will surround the full scr een image. The floating toolbar will appear .
Using the Viewer 112 Adjusting the Video Quality The V iewer offers both automatic and manua l video adjustment capability . Generally , the A utomatic V ideo Adjustment will optimize the video for the best possible view . However , you may wish to alter the video for your specific needs.
113 Using the Viewer 3 Move the slider bar or click the Minus (-) or Plus (+) buttons to adjust the parameter for each icon pres sed. The adjustmen ts will display immediately in the V iewer window . 4 When finished, click Close to exit the Manual V ideo Adjust dialog box.
Using the Viewer 114 L Vid e o T e st P at te r n M P erformance Monitor N Close box Minimizing Remote V ideo Session Discoloration When establishing remote video sessions, pix el disc olorations may occur due to network conditions. This condition occurs most often with a solid color background.
115 Using the Viewer Adjusting the Mouse The V iewer allows you to select between five differ ent mouse cursor options, set up mouse scaling, and resynchronize your mouse should it no longer track properly . Dell recommends turning o ff the local cursor by setting the Loc al Cursor option to None .
Using the Viewer 116 4 T ype the mous e scaling values you wish in the X and Y fields. F or every mouse input, the mouse movements ar e multiplied by the respective X and Y scaling factors.
117 Using the Viewer NOTE: See the documentation included with y our Windows operating sy stem for specific instructions. Red Hat Linux: 1 Select the Mouse settings from the Desktop Controls . 2 Set Acceleration to 1.0. 3 Apply the changes and use the Align Local Cursor/Mouse button in the V iewer to resynchronize the mouse.
Using the Viewer 118 can also specify a scan delay between thumbnails ( T ime Between Ser vers ). During the delay , you will see the last thumbnail image for all servers in the scan sequence, though you won't be logge d into any servers. An indicator light at the bottom of ea ch frame displays the status of the server .
119 Using the Viewer Accessing Scan Mode from the Remote Console Switch Software Figure 5-11. Remote Console Switch Software- Scanning Servers T o access the Scan mode in the Remote Console Switch Software: 1 In the Remote Console Switch Software Explorer , select the Servers, Sites or Fo l d e r s tab.
Using the Viewer 120 Accessing Scan Mode from the On-board Web Interface Figure 5-12. On-board W eb Interface - Scanning Servers T o access Scan mode in the on-board web interface: 1 In the on-board web interface, click the Connections tab. 2 Select the check boxes next to the servers you want to scan.
121 Using the Viewer 1 F rom the Thumbnail Viewer , select Options - P references. The P references dialog box appears. 2 Enter the time each thumbnail will be active during the scan (10 to 60 seconds) in the V iew T ime P er Server box.
Using the Viewer 122 F rom the Thumbnail Viewer , select Options - P ause Scan . The sca n sequence will pause at the current thumbnail if the Thumbnail V iewer has a scan in progress or will restart the scan if curr ently paused. T o change the thumbnail size: 1 F rom the Thumbnail Viewer , select Options - Thumbnail Size .
123 Using the Viewer Figure 5-14. V iewer Macro Menu Expanded - Sun Option Session Options - Ge neral T ab The General tab in the Session Options dialog box allows you to control the K eyboard P assthrough op tion in non- full screen mo de, the Me nu Activa tion Ke ys t r o k e , and the Background R efresh selection.
Using the Viewer 124 Figure 5-15. Session Options - Genera l T ab The Menu Activ ation Keystroke list allows you to select a keystroke that activates the toolbar . The Background Re fresh check box allows you to specify whether background refr eshing occurs.
125 Using the Viewer 3 In the F ile Name field, type a f ile name and click Save . T o copy a screen to the clipboard: In the V iewer , choose F ile - Capture to Clipboard. The image is saved to the clipboard and can be pasted into a do cument or image editing application.
Using the Viewer 126 Preemption of Re mote User by a Remote A dministrator If a remote administrator attempts to a ccess a server that is being accessed by a remo te user , a message appears asking that the administrator wait while the user is informed t hat they will be pr eempted.
127 Using the Viewer When you attempt to op en a Vide o session with a de vice that is alr eady being viewed by another user , you are notifi ed that the device is already being viewed. Depending on the configuratio n of sharing settings, you may be offered the option to share or pr eemp t the video session.
Using the Viewer 128 NOTE: Only the Primary user can request an Ex clusive session. If other users are sharing at the time Exclusive Mode is r equested, they are disconnected, regardless of the Primary users access level. To o p e n a V i d e o s e s s i o n i n Exclusive mode: In the Vi e w e r , choos e T ools - Exclusive Mode .
Virtual Media 129 6 V irtual Media Virtual media allows you to view , move, or co py data located on virtu al media to and from any server . Y ou can manage remote systems more efficiently by allowing operat ing system installati on, operating system recovery , hard drive recovery or duplication, BIOS updating, and server backup.
Virtual Media 130 • Loc ked - A virtual media session that is associated with a specified KVM session. If the KVM session is closed, the virtual media session will end. (F or example, if the KVM ses sion is preempted, closed by a user , or stopped when the screen saver star ts, the appliance will close the associated virtual media session).
131 Virtual Media Figure 6-1. VMedia Setup Dialog Box T o enable/disabl e virtua l media: 1 P ress <P rint Screen> to launch the OSCAR interface. The Main dialog box appears. 2 Click Setup - VMedia . 3 Select the appropriate checkbox to enable virtu al media for that SIP .
Virtual Media 132 Figure 6-2. V irtual Media Dialog Box T able 6-1. OSCAR Interface Virtu al Media Options Function Purpose Locked Synchronizes the KVM and virtual media sessions so that when a user disconnects a KVM connection, t he virtual media connection to that server is also disconnected.
133 Virtual Media T o set virtual media options using the OSCAR interface: 1 P ress <P rint Screen> to launch the OSCAR interface. The Main dialog box appears. 2 Connect a virtual media device to the USB port on the switch. 3 Click VMedia . 4 Click the appropriate checkbox to enab le or disable each of the options.
Virtual Media 134 Figure 6-3. V irtual Media Window - On-board Web Inte rface T o enable/disable virtual m edia: 1 Click the Configure tab, then click Rem ot e C on so l e S wi tc h - V ir tu al Media . 2 Select the appropriate checkbox to enable virtual media for that SIP .
135 Virtual Media Setting Virtual Media Options Usi ng the On-board W eb Interface Y ou can determine the behavior of th e appliance during a virtual media session using th e options provided in the on-board web interface virtual media configuration screen.
Virtual Media 136 1 Launch the Viewer from the Remote Console Switch Software or the on- board web interface. (See "Using the Viewer " on page 103 for more information.) 2 Select T ools - V irtual Media . Figure 6-4. Dell V irtual Media Client Showi ng No Connection Figure 6-5.
137 Virtual Media There are two devices available for mapping on the target server: a floppy/flash drive or a CD/D VD drive. The virtual media client allows one of each to be mapped at a time. Alternativel y , the virtual media client will also allow a floppy image (*.
Virtual Media 138 Virtual CD/DVD Drive The CD/DVD drive section allows a user to select which drive to map to the virtual CD/DVD. It includes radio butto ns for selecting the type of device (CD/DVD or ISO image), as well as a browse button used for selecting the *.
139 Virtual Media Reserving a V irtual Media Sessi on If you want to continue a virtual media se ssion after the KVM session is closed, you can reserve the virtual media session. If the virtual media session i s r e s e r v e d , i t w i l l r e m a i n a c t i v e w h e n t h e a s s o c i a t e d K V M s e s s i o n i s c l o s e d .
Managing Y our Remote Console Switch Using the On-board Web Interface 140 7 Managing Y our Remote Console Switch Using the On-board W eb Interface Once you have installed a new Remote Console Switch, .
141 Managing Y our Remote Console Switch Using the On-board Web Interface server properties, manage the local database, organize your sy stem, and connect to KVM sessions. See "Remote Console Switch Software Basic Operations" o n page 65 and "Using the Viewer" on page 103.
Managing Y our Remote Console Switch Using the On-board Web Interface 142 The Encryption Le vels option allows you to specify the type of encryption to be used for video , k eyboard, and mous e sessions. Y ou can select multiple methods when a new client connection is requested.
143 Managing Y our Remote Console Switch Using the On-board Web Interface Figure 7-1. Remote Console Switch Sessions Window Setting Up User Accounts When y ou sel ect th e Users category , the on-board web interface will r e trieve and display a list of usernames and cu rr ent access levels from the Remote Console Switch.
Managing Y our Remote Console Switch Using the On-board Web Interface 144 NOTE: Preemptions listed in T able 7-1 only apply to remote clients. They do not apply to users accessing the server locally . Users can become locked out by t he Security Lock-out feature if they try to enter an inva lid passwor d five cons ecutive times.
145 Managing Y our Remote Console Switch Using the On-board Web Interface Figure 7-2. Us ers Window T o add or modify a user: 1 Click the Configure tab in the on-board web interface, then click the Users category in the left column. 2 Click the Add User button on the right side of the window to add a new user .
Managing Y our Remote Console Switch Using the On-board Web Interface 146 3 T ype th e username and password you wish to as sign to the user and then verify the password by typing it in the V erify P assword field. The password must be 5-16 characters and contain alphabetical characters of mixed case and at least one number .
147 Managing Y our Remote Console Switch Using the On-board Web Interface 5 Click Save to save the settings and return to the main on-board web interface window . T o change the user password: 1 Click the Configure tab in the on-board web interface, then click the Users category in the left column.
Managing Y our Remote Console Switch Using the On-board Web Interface 148 If an account becomes locked, it will remain lock ed until the duration time has elapsed, the Re mote Console Switch is power -cycled, or an Administrator unlocks the account.
149 Managing Y our Remote Console Switch Using the On-board Web Interface In the SNMP category , you can ente r system information and community strings. Y ou may also designate whic h stations can manage the Remote Console Switch as well as r eceive SN MP traps from the switch.
Managing Y our Remote Console Switch Using the On-board Web Interface 150 4 Ty p e t h e Rea d, W r it e , and Tr a p community names. These specify the community strings that must be used in SNMP actions.
151 Managing Y our Remote Console Switch Using the On-board Web Interface Figure 7-6. SNMP T raps Window Viewing and Resynchronizing Server Connections The Servers category r etrieves and displays the.
Managing Y our Remote Console Switch Using the On-board Web Interface 152 Figure 7-7. Servers Window Modifying a Server Name Y ou can use the on-board web interface to rename a server from a remote workstation rather than from the OS CAR of the Remote Console Switch.
153 Managing Y our Remote Console Switch Using the On-board Web Interface 2 T ype the name you want to assign to the server . Names must be 1-15 characters, include alphabetical chara c ters, and may not include spaces or special characters with the ex ception of hyphens.
Managing Y our Remote Console Switch Using the On-board Web Interface 154 Vi ewing the SIPs and A vocent IQ Modules The Ser ver - SIP s category lets you view the SI P s and A vocent IQ modules in your system, their port, and Electronic ID number (EID) as well as their type and connection device.
155 Managing Y our Remote Console Switch Using the On-board Web Interface Figure 7-10. Servers - SIPs Window - 4161DS Console Switch NOTE: The Remote Console Switch supports Av ocent IQ modules as well as Dell SIPs.
Managing Y our Remote Console Switch Using the On-board Web Interface 156 Figure 7-11. Firmware V ersion Window SIPs Subcategory The SIP s sub-category allows you to view version information. C licking on the EID dis plays a window that allows you to upgrade the SIP firmware and to reset the SIP s if connected to a tiered switch.
157 Managing Y our Remote Console Switch Using the On-board Web Interface Figure 7-12. SIPs Firmwa re V ersion Window T o view version informat ion for a SIP : 1 Click the Configure tab in the on-board web interface, then click the SIP s subcategory from the Ve r s i o n s category in the left column.
Managing Y our Remote Console Switch Using the On-board Web Interface 158 Figure 7-13. SIP V ersion Window On occasions when a tier ed switch is not recogn ized by the Remote Console Switch, it may be necessary to reset th e SIP which connects the tier ed switch to the Remote Console Switch.
159 Managing Y our Remote Console Switch Using the On-board Web Interface 3 Click Res et SI P . A message appears warning you that this function is reserved for tier ed switches and that resetting the SIP may result in the need to reboot the server . 4 Click OK to continue .
Managing Y our Remote Console Switch Using the On-board Web Interface 160 Figure 7-14. Upgrade Switch Firmware Window 4 Click the Upgrade button. The Upgrade button dims and a progress message and progress bar appears. 5 When the upgrade is comp lete, the Remote Console Switch will reboot.
161 Managing Y our Remote Console Switch Using the On-board Web Interface Figure 7-15. Upgrade SIP Firmware Window 4 Click Upgrade . The Upgrade button dims. The Last Status column will display either In Progr ess or Succeede d, depending on th e status of each SIP upgrade.
Managing Y our Remote Console Switch Using the On-board Web Interface 162 Figure 7-16. SIP V ersion Window 4 Compare the curr ent information to the Fi r m w a r e A v a i l a b l e field to see the firmware upgrade available for the SI P . (Y ou can load firmware even if the current and available versions ar e the same.
163 Managing Y our Remote Console Switch Using the On-board Web Interface Figure 7-17. User Status Window T o disconnect a user session: 1 Click the Status tab in the on-board web interfac e. A list of users and their connection information a ppears. 2 Click the check box for one or more users that you wish to disconnect.
Managing Y our Remote Console Switch Using the On-board Web Interface 164 Rebooting Y our Sy stem Y ou can reboot the Remote Console Switch through the To o l s tab in the on- board web interface.
165 Managing Y our Remote Console Switch Using the On-board Web Interface NOTE: Y ou may leave the password field blank if you do not want to require a password for accessing the configuration file. 4 Click Browse and navigate to a location to save the Configuration file.
Managing Y our Remote Console Switch Using the On-board Web Interface 166 T o save a user database fr om a Remote Console Switch: 1 Click the T ools tab in the on-board web interface. The T ools window appears. 2 Click the Save Remote Console Switch User Database button.
167 Managing Y our Remote Console Switch Using the On-board Web Interface Installing a W eb Certificate A web certificate allows you to enter the on-boar d web interface on a web browser without having to acknowledg e the Remote Console Switch as a trusted web server each time you access the on-boar d web interface.
Managing Y our Remote Console Switch Using the On-board Web Interface 168 d Organization Name : the exact legal unabbreviated name of your organization. e Locality Name : the city where your or ganization is located. f State or P rovince Name : the unabbreviated state or province where your or ganization is located.
169 Managing Y our Remote Console Switch Using the On-board Web Interface T o configure a device connected to a PDU: 1 Click the Configure tab in the on-board web interface, then click the PDUs category in the left column for a list o f PDUs. 2 Click on the PDU you wish to access.
Managing Y our Remote Console Switch Using the On-board Web Interface 170 4 Click Save ..
Migrating Y our Remote Console Switch 171 8 Migrating Y our Remote Console Switch Y ou can manage the Remote Consol e Switch using the on-board web interface. T o manage the switch using the on- board web interface, see "Managing Y our Remote Console Swit ch Using the On-board W eb Interface" on page 140.
Migrating Y our Remote Console Switch 172 menu appears. Select Manage Remote Console Swit ch . -or - Click a Remote Console Switch in the Unit Selector pane and press <Enter>.
173 Migrating Y our Remote Console Switch c Click the Upgrade Remote Console Swit ch F irmware button. -or - T o discard those changes before the upgrade, click Ye s .
Migrating Y our Remote Console Switch 174 NOTICE: Once you migrate a Remote Console Switch, you will not be able to use the Remote Console Switch Software AMP . Use the on-board web interface instead. T o migrate Remote C onsole Switches: 1 Select T ools - Migrate in the Explorer .
175 Migrating Y our Remote Console Switch 7 If the migration was successful, the Completing the Migration W izard window will open. -or - If the migration was not successful, the Migration Wizar d was unsuccessful w indow will open. 8 Click Fi n i s h to e xit the wizard.
Migrating Y our Remote Console Switch 176 -or - T o retain server names in the local database, clear the Rep la ce Da ta ba se names with the names from the Remote Consol e Switch check box. 7 Click Next . The P olling Remote Console Switch window opens.
LDAP Feature for the Remote Console Switch 177 9 LDAP Feature for the Remote Console Switch Overview The Dell 2161DS, 2161DS-2, 4161DS, an d 2321DS suite of Remote Console Switches can authenticate an.
LDAP Feature for the Remote Console Switch 178 Domain Controller Computers Associated wit h the Domain hierarch y is the corr esponding hiera rchy of Domain Controller computers wher e AD provides LDAP services. Each domain may have multipl e peer Do main Contr ollers and may also be distributed across geographical sites.
179 LDAP Feature for the Remote Console Switc h Attributes There is one more hierarchy used in AD. Associated with each object class is a set of “attributes” used to stor e specific information about the entity that is being represented.
LDAP Feature for the Remote Console Switch 180 T h e s u i t e o f D e l l R e m o t e C o n s ol e S w it c h e s i s a l s o d e s i g n e d to f u n c t i o n u s i n g only object classes present in the AD pack aged classes; this option is known as the Standard Schema.
181 LDAP Feature for the Remote Console Switc h This model p rovides an Adminis trator maximum flexibility over the differ ent combinations of users, privileges, an d SIP s on the Remote Console Switch without adding too much comple xity .
LDAP Feature for the Remote Console Switch 182 5 Configure Group Objects 6 Create and Download the CA Root certificate 7 Set the L ogin Timeout Configure the Override Admin Account Should a network failur e occur , an account is provided that may be used regar dless of the unit’s ability to authen ticate against an LD AP server .
183 LDAP Feature for the Remote Console Switc h Figure 9-1. On-board W eb Interface - Network Subcategory Configuring the Network T ime Protocol Settings The switch must have access to the cu rrent time to verify that certificates have not expir e d. Y ou can configure the switch to request time updates from the network time server (NTP).
LDAP Feature for the Remote Console Switch 184 Configuring the LDAP Authentication Parameters The Authentication panel allow you to configur e your authentication and authorization configuration parame ters.
185 LDAP Feature for the Remote Console Switc h Figure 9-2. On-board W eb Interface - Authentication Panel Local/LDAP and Parameters.
LDAP Feature for the Remote Console Switch 186 T able 9-1. Authentication Panel Field Descriptions Field Description Authentication Settings Users can choose to use LD AP authentication by clicking the box shown. The user may still log in with the Override admin account if the LDAP servers ar e inaccessible.
187 LDAP Feature for the Remote Console Switc h LDAP SSL Certificates All LD AP protocol e xcha nges (between a R emote Console Switch and Active Directory servers) ar e secured by SSL. When the LD AP protocol is being protected by SSL, it is r e ferred to as LDAPS (Lightweight Director y Access P rotocol over SSL).
LDAP Feature for the Remote Console Switch 188 a Select Start - Control P anel - Add or Remove P rograms. b Select Add/Remove W indows Components . c In the W indows Components Wizar d , select the Certificate Services check box. d Select Enterprise root CA as CA T y pe and click Next .
189 LDAP Feature for the Remote Console Switc h 2 Enter the information that will be incorporated into your certi ficate request in the Distinguished Name or DN. There may be a default value for some fields. If you wish, you may type '.' to leave a field blank.
LDAP Feature for the Remote Console Switch 190 7 On the F ile T o Export screen enter or browse to a filename and path f or the exported certificate. P ress the Next button. 8 P ress the Fi n i s h button. The resulting certificate fi le is properly formatted and readable b y OpenSSL.
191 LDAP Feature for the Remote Console Switc h Figure 9-4. On-board W eb Interface - Send Certificate Y ou can browse to a certificate and open it. Once th e certificate is open and its contents are displayed, th e user can then send the certificate to the appliance.
LDAP Feature for the Remote Console Switch 192 Login T imeout In cases where there is a lar g e enough directory tree to cause LD AP authentication to perfor m slow ly , the Ses sions wi ndow includes a Login Timeout function with a default timeout of 30 seconds.
193 LDAP Feature for the Remote Console Switc h The following display is an e xample of the CA certificate information: 1 F rom the Client, download CA certificate into the appliance. 2 Fr o m t h e s e r i a l c o n s o l e M a i n M e n u , t y pe option 8 to display the LDAP CA Certificate.
LDAP Feature for the Remote Console Switch 194 There ar e three permission levels ava ilable. In increasing order of access they are, “KVM User ”, “KVM U ser Admin” and, the most powerful level, “KVM Appliance Admin.
195 LDAP Feature for the Remote Console Switc h T able 9-2. LDAP (Group Attribute Authorization) Operation KVM Appliance Admin KVM User Admin KVM User Pr eemption Allowed to preempt another Applia nce Admin or a User Admin. P erm ission must be configured for each target device by including the TD in the appropriate Gr oup object in the Directory .
LDAP Feature for the Remote Console Switch 196 An AD user account must be configur ed to r eceive appliance administrator permission before that account will be al lowed to modify any of the fi elds in the Authenticati on P ane l. In particula r , only an appliance administrator is allowed to modify the Au thentication Settings.
197 LDAP Feature for the Remote Console Switc h 2 W ithin this Organizational Unit, crea te three group objects to repr esent user privilege levels. One for KVM Appliance Administrators, KVM User Administrators and KVM Users respectively . 3 Using the MSADUC tool, open th e KVM Appliance Administrator Group Object and select the Notes proper ty .
LDAP Feature for the Remote Console Switch 198 the physical switch and one Associatio n Object. The Association object is used to link together the users or groups with a specific set of privileges to one o r m o r e S I Ps .
199 LDAP Feature for the Remote Console Switc h Figure 9-6. T ypical Setup for Active Directory Objects Y ou can create as many or as few asso ciation objects as you want or need.
LDAP Feature for the Remote Console Switch 200 Figure 9-7. Setting Up Active Dir ectory Objects in a Single Domain T o set up the objects for the single do main scenario , perform the following tasks: 1 Create two Association Objects. 2 Create two R CS Device Objects, RCS1 and RCS2, to r epresent the two Remote Console Switches.
201 LDAP Feature for the Remote Console Switc h User1 is in Domain1, and user2 and user 3 are in Domain2. Y ou want to give user1 and user 2 an administrator privil ege to both Remote Console Switches and give user3 a logi n privilege to the RCS2. Figure 9-8.
LDAP Feature for the Remote Console Switch 202 7 Add user3 as a Member in Association Object 2 (AO2), P riv2 as Privilege Objects in AO2, and R CS2 as RCS Devices in A O2.
203 LDAP Feature for the Remote Console Switc h 2 Read the warning and click Next again. 3 Either selec t Use Current Log In Credentials or enter a user na me and password with schema administrator rights. 4 Click Next to run the Dell Schema Extender .
LDAP Feature for the Remote Console Switch 204 2 Click Add/Remove Snap-in . 3 Select the Active Directory Users and Computers snap-in and click Add . 4 Click Close and clic k OK .
205 LDAP Feature for the Remote Console Switc h Using Dell Association Objects Syntax Using the Dell A ssociation Objects synt ax, object types default to User and Group in the Dell LDAP Schema.
LDAP Feature for the Remote Console Switch 206 Creating an Association Object The Association Object is derive d fr om a Group and must contain a Group T ype.
207 LDAP Feature for the Remote Console Switc h 1 Select the P rivileges Object tab and click Add . 2 T ype the Privilege Object name and click OK . Click the P roducts tab to add one or more SIP de vices to the association.
LDAP Feature for the Remote Console Switch 208 3 Create a DPO . Do not check any of the three box es on the “KVM Appliance Privileges” tab. Check the Console Redirection Access box on the “KVM SIP P rivileges” tab.
209 LDAP Feature for the Remote Console Switc h Login Failure. Reason: Access cannot b e granted due to Authentication Server errors Please verify that the SIP object was created in the Active Dir ectory and its name exactly matches the name assigned to that SIP via the OSCAR at the console switch.
LDAP Feature for the Remote Console Switch 210 Does the login to the Remote Console Switch using Active Dir ectory work in mixed mode (that is, the domain controllers in the forest run differ ent operating systems, such as Microsoft Wi n d o w s N T ® 4.
211 LDAP Feature for the Remote Console Switc h What can I do if I cannot log into the Remote Console Switch using Active Dir ectory authentication? How do I troubl eshoot the issue? T roubleshoot as follows: • If no do main name i s specif ied, th e local database is used.
Appendix A: Updating the Remo te Console Switch Software 212 A Appendix A: Updating the Remote Console Switch Software F or optimal operat ion of your system, en sure that you have the latest version of the Remote Console Sw itch Software available from Dell support website at dell.
Appendix B: Remote Console Switch So ftware Keyboard and Mouse Shortcuts 213 B Appendix B: Remote Console Switch Software Keyboard and Mouse Shortcuts T able B.1: Divider Pane Ke yboard and Mouse Shortcuts Operation Description F6 Navigates between the split-scre ens and gives focus to the last element that had focu s.
Appendix B: Remote Console Switch So ftware Keyboard and Mouse Shortcuts 214 Down Arrow Deselects the existing selection and selects the ne xt node below the curren t focus point. Spacebar Alternately selects/deselects the node that current ly has the focus.
215 Appendix B: Remote Console Switch So ftware Keyboard and Mouse Shortcuts Shift + P age Down Extends selectio n down one page. Shift + Mouse Click Deselects any existing selection and selects the range of rows between the current focus point and the row the mouse pointer is over when the mouse is clicked.
Appendix C: TCP Ports 216 C Appendix C: TCP Ports The Viewer communicates with the 2161DS Remote Console Switch over TCP ports 8192 and 2068. Digitized video data is sent over port TCP/UDP 8192. Encrypted keyboard and mouse data is sent over port 2068.
Appendix D: MIBs and SNMP T raps 217 D Appendix D: MIBs and SNMP T raps This appendix provides formatted in formation drawn from the Management Information Bases (MIBs) written for Dell 2161D S-2/4161DS/2321DS Remote Console S witches.
Appendix D: MIBs and SNMP T raps 218 Figure D-1. Dell Remote Console Switch MIB Structure MIB Groups Product ID Group (dsProduc tID) 1.3.6.1.4.1.10418.
219 Appendix D: MIBs and SNMP T raps T able D-1. Product IP Group Objects Object T ype Description OID dsP roductIDDisplayName P roduct name in UTF8. 1.3.6.1.4.1.10418 .3.3.1.1.1 dsP roductIDV endor P roduct vendor name in UTF8. 1.3.6.1.4.1.10418.3.3.
Appendix D: MIBs and SNMP T raps 220 dsP roductIDV endor P roduct vendor name in UTF8. 1.3.6.1.4.1.10418.3.3.1.1.3 P roductIDP roductV ersion Global product version in UTF8. 1.3.6.1.4.1.10418.3.3.1.1.4 dsP roductIDDModuleF WV ersion The D module firmwar e version string in UTF8.
221 Appendix D: MIBs and SNMP T raps SIP Group (dsSIP) 1.3.6.1.4.1.10418.3.3. 1.2 SIP group objects are shown in T abl e D-2. The SIP group obje cts are structured in a table format and cont ain informatio n on SIP s connected to the Remote Console Switch, such as SIP’s boot, applicat ion and hardwar e version.
Appendix D: MIBs and SNMP T raps 222 T able D-2. SIP Group Objects SNMP T rap Object Group This section describes the variables sent to De ll 2161DS-2/4161DS Rem ote Console Switches. It provides additional information about a trap or an alert generated by an event on the RCS.
223 Appendix D: MIBs and SNMP T raps Description This object is sent in a trap to identify the name of the user for which the trap condition occurred. If the trap condition occurr ed as a result of activity on the local port (OSD), then the value of this object will be the following string: local port.
Appendix D: MIBs and SNMP T raps 224 OID 1.3.6.1.4.1.10418.3.2.6.5 Description This object is sent in a trap to identify the version of the software image that the Remote Console Sw itch is currently running. Syntax UTF8String (SIZE (0.32)) Image Upgrade Results V ariable Name dsT rapObjectImageUpgradeResults OID 1.
225 Appendix D: MIBs and SNMP T raps Description This object is sent in a trap to ident ify the SIP for which the trap condition occurred. Syntax UTF8String (SIZE (0.32)) T iered Switch Identification V ariable Name dsT rapObjectTier edSwitchName OID 1.
Appendix D: MIBs and SNMP T raps 226 Description This object is sent in a trap to identify the old name of a server whose name was changed. Syntax UTF8String (SIZE (0.15)) Filename Identification V ariable Name dsT rapObjectFileName OID 1.3.6.1.4.1.10418.
227 Appendix D: MIBs and SNMP T raps Description This object is sen t in a trap to identify the device for which the trap condition occurred. Syntax UTF8String (SIZE (0.32)) Warnin g/Alarm Condition V ariable Name dsT rapObjectAlarmCondition OID 1.3.6.
Appendix D: MIBs and SNMP T raps 228 User Account Unlocked Reason V ariable Name dsT rapObjectUnlockReason OID 1.3.6.1.4.1.10418.3.2.6.19 Description This object is sent in a trap to e xplain the reason for which a user account has been unlocked. Syntax UTF8String (SIZE (0.
229 Appendix D: MIBs and SNMP T raps T ype of SIP Image V ariable Name dsT rapT rapObjectT ypeOfImage OID 1.3.6.1.4.1.10418.3.2.6.22 Description This object is sen t in a trap to r eport the type of softwar e image for which the trap condition occurred.
Appendix D: MIBs and SNMP T raps 230 Syntax SyntaxINTEGER { imageUpgradeTftpNoSocket(1), -- TFTP No Socket imageUpgradeTftpConnectF ailure(2), -- TFTP server TFTP connect failed imageUpgradeTftpReques.
231 Appendix D: MIBs and SNMP T raps Enterprise T raps SNMP traps enable an agent to notify the managemen t station of significant system events. T o enable an SNMP management applicat ion to interpret system events through SNMP traps, the management application needs to know the names and types of objects in th e Remote Console Switch.
Appendix D: MIBs and SNMP T raps 232 T able D-3. Enterprise Specific T raps T rap ID T rap Message Severity Description 1T h e R e m o t e Console Switch is rebooting. Command issued by user: %s. Informati onal T he Remote Console S witch is in the proce ss of rebooting.
233 Appendix D: MIBs and SNMP T raps 6 Video session terminated. Command issued by user : %s. T erminat ed user: %s. Server: %s. Informational A video session has been terminated by another user . The name of the user who terminated the session is contained in dsT rapObjectUserName.
Appendix D: MIBs and SNMP T raps 234 10 Result text: %s. Results code: %d. Informational The result of a n FTP , TFTP , or ASMP image upgrade. 11 New user added to local user database. Command issued by user: %s. New user: %s. Informational A new user has been added to the local user database.
235 Appendix D: MIBs and SNMP T raps 17 Server name changed. Old name: %s. New name: %s. Attached to SIP : %s. Informational T he name of a server has changed. The previou s name of the server is con tained in dsT rapObjectOldServerName. The new name of the server is contained in dsT rapObjectServerName.
Appendix D: MIBs and SNMP T raps 236 21 Configuration file loaded in the Remote Console Switch. Command issued by user: %s. Name of file loaded: %s. Informational The Remote Console Switch has loaded a configuration file.
237 Appendix D: MIBs and SNMP T raps 24 Subsystem Upgrade started. Device ID: %s. Informational The Remote Console Switch has sta rted a Subsystem Upgrade. This can be a download from the DModule to the main board, or an SIP or other subsystem download from the main board.
Appendix D: MIBs and SNMP T raps 238 30 Subsystem upgrade failed. Device ID: %s. Informati onal T he Remote C onsole Swi tch has dete cted a special condition resulting in a failed subsystem update. The condition has been recor ded is store d in the dsT rapObjectF irmwareCondition object.
239 Appendix D: MIBs and SNMP T raps 34 User account has been unlocked. Client IP Address: %s. Command issued by user : %s. Unlocked user: %s. Reason: %s. Minor A user account has been u nlocked. The IP a ddress of the cl ient that originate d the unlock r equest is contained in dsT rapObjectIP Address.
Appendix D: MIBs and SNMP T raps 240 35 SIP image upgrade started. Command issued by user: %s. Image type: %s. New version: %s. Curr ent version: %s. Server: %s. SIP ID: %s. Informational A software image upgrade has started on an SIP . The name of the user who initiated the SIP upgrade is contained in dsT rapObjectUserName.
241 Appendix D: MIBs and SNMP T raps 36 SIP image upgrade result. Result: %d. Upgrade was started by user : %s. Upgrade image type: %d. Upgrade version: %s. R unning version: %s. Server: %s. SIP ID: %s. Informational The result of an SIP softwar e image upgrade.
Appendix D: MIBs and SNMP T raps 242 38 Remote virtual media session started. User : %s. Server: %s. SIP : %s. Informational A remote V irtual Media session to a server has started. A video session to the server must have been established by the same user prior to starting the VM session.
243 Appendix D: MIBs and SNMP T raps 41 Remote virtual media session has been reserve d. User: %s. Server: %s. Informational A user establishe d a reserved r emote virtual media session. The name of the user who has established a reserved virtual media session is contained in dsT rapObjectUserName.
Appendix D: MIBs and SNMP T raps 244 44 Remote virtual media drive has been unmapped. User: %s. Server: %s Drive T ype: %s. Drive Access Mode: %s. Informational A remote virt ual media drive has been unmapped. The name of the user who has established the virtual media session is contained in dsT rapObjectUserName.
245 Appendix D: MIBs and SNMP T raps 47 Local video session terminated. Command issued by user : %s. Server: %s. Informational A local virtual media session has been terminated or pree mpted by another user . The name of the user who terminated or preempted the VM session is contained in dsT rapObjectUserName if available.
Appendix D: MIBs and SNMP T raps 246 51 CA Certificate file loaded in the Remote Console Switch. Command issued by user: %s. Informational The Remote Console Switch has loaded a CA Certificate file. The name of the user wh o commanded the Remote Console Switch to load the CA Certificate file is contained in dsT rapObjectUserName.
Appendix E: FLASH Upgrades 247 E Appendix E: FLASH Upgrades Upgrading the Remote Console Switch The Remote Console Switch FLASH upgra de feature allows you to update your Remote Console Switch with the latest firmware available. Y ou can upgrade the switch firmware either through a ser ial console or directly in OSCAR or the on-board web interface.
Appendix E: FLASH Upgrades 248 3 Launch both the server TFTP or FTP software and the terminal emulation software. 4 V erify that the Remote Console Switch is turned on. After approxima tely 40 seconds, the Remote Cons ole Switch se nds a message, Dell Remote Console Switch Ready .
249 Appendix E: FLASH Upgrades 15 When the upgrade is complete, the st ar tup message from step 4 appears on the terminal screen. Upgrading Remote Console Switch Firmware in OSCAR Y ou can upgrade the Remote Console Swit ch fi rm w are v er si on d ire ct l y f ro m the OSCAR interface.
Appendix E: FLASH Upgrades 250 5 In the IP address field, type the IP address of the TFTP or FT P server wher e the Remote Console Sw itch firmware FL ASH file is located. 6 In the Fi l e n a m e field, type the directory path and filename of the firmware FLASH file.
251 Appendix E: FLASH Upgrades Switch after an firmware upgrade. SIPs that have already been discovered but which are not attached to the Remote Console Switch during the firmware upgrade must be upgraded manually . Figure E-2. SIP Status Dialog Box 3 Click one or more types of modules to upgrade.
Appendix E: FLASH Upgrades 252 3 Click SIP to view indivi dual SIP module version information. T he SIP Select dialog box disp lays. 4 Select a SIP module to upgrade and click the Ve r s i o n button. The SIP Ve r s i o n dialog box disp lays. 5 Click the Load Fi rmware button.
Appendix F: T echnical Specifications 253 F Appendix F: T echnical Specifications T able F-1. 2161DS-2/4161DS Remote Console Switch Product Specifications Server Ports Number 16 T ypes Dell PS/2 and USB SIP modules. Av ocent PS/2, PS 2M, USB, Sun and serial IQ modules.
Appendix F: T echnical Specifications 254 P ower Consumption 12.5 W AC-input power 40 W maximum AC-input voltage rating 100 to 240 V AC Aut osensing AC-input curr ent rating 0.
255 Appendix F: T echnical Specifications Network Configuration Port Number 1 T ype Serial RS-232 Connector RJ-45 Analog Port Sets Number 1 Ty p e P S / 2 , U S B , V G A a n d A C I Connectors PS/2 m.
Appendix F: T echnical Specifications 256 Te m p e r a t u r e 0 o to 50 o Celsius (32 o to 122 o F ahrenheit) operating -20 o to 60 o Celsius (-4 o to 140 o F ahrenheit) nonoperating Humidity 20 to 8.
Appendix G: T echnical Support 257 G Appendix G: T echnical Support Our T echnical Support staff is ready to assist you with any installation or operating issues you encounter with your Dell product. If an issue should develop, follow the steps below for the fastest possible service.
Index 258 Index Numerics 2161DS-2 or 4161DS W ith a Cat 5 Analog Switch, 28 2161DS2/4161DS2 Console Switch Configuring, 1 8 Installing, 1 7 2161DS2/4161DS2 Console Switch Unit Installing, 1 5 A Access.
259 Index CA T 5, 1 Clear Offline button using the on-board web interface, 1 5 4 Configuration files using the on-board web interface reading and saving, 1 6 4 restoring, 1 6 5 Configuration informati.
Index 260 G Group objects, 193 I Include Offline SIP s, 70 Installation and setup of the on-board web interface, 3 2 of the Remote Console Switch, 1 0 of the Remo te Console Swi tch Software, 3 3 K K .
261 Index O On-boar d web interf ace migrating sw itches from the Remote Console Switch Softwar e, 1 4 0 overview , 2 viewing and co nfiguring Remote Console Switch parameters, 1 4 1 viewing version i.
Index 262 S Scan mode using OSCAR, 5 3 using the on-board web interface, 1 2 0 using the Remote Console Switch Software, 1 1 9 using the Viewer , 1 1 8 Screen capturing, 124 Screen De lay Time, 43 Screen saver , 46 Search button, 77, 104 Secure Sock et Layer .
263 Index T TCP ports, 216 T echnical specifications, 253 T echn ical support, 257 T erminal applications, 18-19, 21, 23 Thumbnail V iewer n a v i g a t i n g , 121 overview , 1 0 3 scanning servers, .
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