Instruction/ maintenance manual of the product 100N Dell
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www .dell.com | support.dell.com Dell™ SmartPC™ 100N Owner ’s Manual.
Hints, Notices, and Cautions HINT : A HINT indicates important informat ion that helps you make better use of your computer . NOTICE: A NOTICE indicates either potentia l damage to hardwa re or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury , or death.
Contents 3 Contents Safety and Use Instructions . . . . . . . . . . . . . . . . . . . . 7 Caution: Safety Instr uctions . . . . . . . . . . . . . . . . . . . 7 When Using Y our Computer . . . . . . . . . . . . . . . . . . . 11 Ergonomic Computing Habits .
4 Contents Accessing Help . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Video and Display Problems . .
Contents 5 If Y ou Drop or Damage Y our Computer . . . . . . . . . . . . . . 40 Resolv ing Other T echnical Problems . . . . . . . . . . . . . . . . 41 Reinstalling Drivers and Utilities . . . . . . . . . . . . . . . . . . 41 R einstalling the Modem Driver .
6 Contents Returning Items for W arranty Repair or Credit . . . . . . . . . . 69 Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . 85 CE Notice (European Union) . .
Safety and Use Instr uctions 7 Safety and Use Instructions Caution: Safety Instructions The following information defines the meaning of additional symbols used only in "Safety and Use Instructions.
8 Safety and Use Instr uctions www .dell.com | support.dell.com • The AC adapter may becom e hot during normal operation of your computer . Use care when handling the adapter during or i mmediately after operation. • Do not allow your portable computer to operate with the base resting dir ectly on exposed skin for extended periods of time.
Safety and Use Instr uctions 9 Caution: Power (Safety Instructions, continued ) • Use only the Dell-provide d AC adapter approved for use with this computer .
10 Safety and Use Instr uctions www .dell.com | support.dell.com Caution: Battery (Safety Instructions, continued ) • Use only Dell battery module s that are approved for use with this computer . Use of other types may increase the risk of fire or e xplosion.
Safety and Use Instr uctions 11 Caution: Air T ravel (Safety Instructions, continued ) When Using Y our Computer Observe the following safe-handling g uidelines to prevent damage to your computer: • When setting up the computer for wo rk, place it on a level surface.
12 Safety and Use Instr uctions www .dell.com | support.dell.com • When traveling, do not place t he computer in overhead storage compartments where it could sl ide around.
Safety and Use Instr uctions 13 Ergonomic Computing Habits CAUTION: Improper or prolonged keyboard use may result in injury . CAUTION: Viewing the display or e xternal monitor screen for extended periods of time may result in eye strain.
14 Safety and Use Instr uctions www .dell.com | support.dell.com As you continue to work inside the comp uter , periodically touch an I/O connector to remove any static char ge your body may have accumulated.
SECTION 1 Setting Up Connecting a Printer T ransferring Infor mation to a New Computer (Windows ® XP Only) Setting Up a Home and Office Network (Windows XP Only) T urning Off the Computer P ower Prot.
16 Setting Up www .dell.com | support.dell.com Connecting a Printer See the documentation that came wi th the printer for any recommended preparation procedur es, such as: • Removing the packaging • Installing the toner or ink cartridge • Loading paper Then follow the instructions that came with the printer to connect it to the computer .
Setting Up 17 3 T urn on the printer and then turn on the computer . If the Add New Hardware Wizard window appears, click Cancel . 4 Install the printer driver if necessary (see page 18). USB Printer HINT : Y ou can connect USB devices while the computer is turned on.
18 Setting Up www .dell.com | support.dell.com Installing the Printer Driver If you need to install a printer driver , insert the installation CD into the CD drive. Then follow the pr ompts on the screen and us e the instructions that came with the printer .
Setting Up 19 T ransferring Information to a New Computer (Windows ® XP Only) W indows XP provides a F iles and Settings T ransfer Wizard to move data such as e-mails, window sizes, toolbar settings, and Internet bookmarks, from one computer to another .
20 Setting Up www .dell.com | support.dell.com HINT : Selecting the This computer connects directly to the Internet connection method enables the integrated firewall provided with Windows XP . 4 Complete the checklist and requir ed preparations, and then return to the Network Setup Wizard .
Setting Up 21 P ower surges on telephone lines ca n damage modems. Dell r ecommends that you disconnect the telephone line from the telephone wall jack during electrical storms. Many surge protectors have a telephone jack for modem protection. See the surge protector documentation for modem connection instructions.
22 Setting Up www .dell.com | support.dell.com.
SECTION 2 Solving Problems Finding Solutions Accessing Help P ower Problems Error Messages Video and Display Problems Sound and Speaker Problems Printer P roblems Modem and Internet Connection Problem.
24 Solving Problems www .dell.com | support.dell.com Finding Solutions Sometimes it’s difficult to figure out wher e to go for answers. Use this chart to quickly find the answers to your questions. HINT : If you have a problem with an external device, see the device documentation or contact the manufacturer .
Solving Problems 25 See page 38. See page 29. See page 31. See page 31. See page 32. See page 34. See page 35. See page 38. See page 39. See page 39. See page 39.
26 Solving Problems www .dell.com | support.dell.com Accessing Help P ower Problems HINT : See the Te l l M e How help file for information on standby mode. T o access the help file, see page 26. T O ACCESS THE T ell Me How HELP FILE Microsoft ® Win d o ws ® XP 1 Click the Start button and then click Help and Support .
Solving Problems 27 CHECK THE BATTERY STATUS LIGHT — If the battery status light flashes orange or is a steady orange the battery charge is low or de pleted. Connect the computer to an electrical outlet. If the battery status light flashes green and orange, the battery is too hot to charge.
28 Solving Problems www .dell.com | support.dell.com Error Messages If the message is not listed, see t he documentation for the operating system or the application program that was running at the time the message appeared.
Solving Problems 29 Video and Display Problems If the display is blank HINT : If you are using a program that requires a higher resolution than your computer supports, Dell recommends that you attach an external monitor to your computer . C HECK THE LIGHT — When the light is blinking, the computer has power .
30 Solving Problems www .dell.com | support.dell.com If the display is difficult to read If only part of the display is readable A DJUST THE BRIGHTNESS — See the T ell Me How help file for instructions on adjusting the brightness. T o access the help file, see page 26.
Solving Problems 31 Sound and Speaker Problems If you have a problem with integrated speakers Printer Problems A DJUST THE W INDOWS ® VOLUME CONTROL — Double-click the speaker icon in the lower -right corner of your sc reen. Ensur e that the volume is turned up and that the sound is not muted.
32 Solving Problems www .dell.com | support.dell.com Modem and Internet Connection Problems NOTICE: Connect the modem to an analog telephone wall jack only . Connecting the modem to a digital te lephone network damages the modem. NOTICE: Modem and network connectors look similar .
Solving Problems 33 C HECK THE CONNECTION — V erify that the telephone line is connected to the modem. C HECK THE TELEPHONE LINE — T ry using a different telephone line. If you are using a line that is 3 m (10 ft) or mor e in length, try a shorter one.
34 Solving Problems www .dell.com | support.dell.com Scanner Problems PC Card Problems C HECK THE POWER CABLE CONNECTION — Ensure that the scanner power cable is firmly connected to a working electrical power source and that the scanner is turned on.
Solving Problems 35 T ouch P ad or Mouse Problems External K eyboard Problems HINT : When you attach an external keyboard, the integrated keyboard remains fully functional. C HECK THE TOUCH PAD SETTINGS 1 Click the Start button, click Control P anel , and then click P rinters and Other Hardware .
36 Solving Problems www .dell.com | support.dell.com Une xpected Characters P ress to disable the numeric keypad. V erify that the numbers lock light is not lit. Drive Problems If you cannot play a CD High-speed CD drive vibration is norm al and may cause noise.
Solving Problems 37 If you cannot eject the CD drive tray If you hear an unfamiliar scraping or grinding sound If you have problems with a hard drive E NSURE THAT W INDOWS ® RECOGNIZES THE DRIVE — In W indows XP , click the Start button and click My Computer .
38 Solving Problems www .dell.com | support.dell.com General Program Problems A program crashes HINT : Sof tware usually includes installation instr uctions in its documentation or on a floppy disk or CD.
Solving Problems 39 Error messages appear E-Mail Problems If Y our Computer Gets W et CAUTION: Perform this procedure only after you are certain that it is safe to do so.
40 Solving Problems www .dell.com | support.dell.com 7 Remove the hard drive (see page 55). 8 Remove the memory module (see page 52). 9 Open the display and place the co mputer right-side up across two books or similar props to let air circulate all around it.
Solving Problems 41 R esolving Other T echnical Problems R einstalling Drivers and Utilities Dell ships your computer to you with required drivers an d utilities alr eady installed—no further installation or configuration is needed. NOTICE: The Drivers and Utilities CD may contain drivers for operating systems that are not on your computer .
42 Solving Problems www .dell.com | support.dell.com 3 F rom the Language pull-down menu in the toolbar , select your preferr ed language for the driver or utility (if available). A welcome screen appears. 4 Click Next . The CD automatically scans your hardwar e to detect drivers and utilities used by your computer .
Solving Problems 43 9 Click Install from a list or specific location (Advanced) and click Next . 10 V erify that Search removable media is selected, and then click Next . 11 When the name of the appropriate driver appears, click Next . 12 Click Fi n i s h and restart your computer .
44 Solving Problems www .dell.com | support.dell.com R esolving Software and Hardware Incompatibilities In the Microsoft ® W indows ® XP operating system, IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configur ed.
Solving Problems 45 Using System R estore The Microsoft ® W indows ® XP operating system provides a System Restore feature that allows you to r eturn your computer to an earlier operating state if c.
46 Solving Problems www .dell.com | support.dell.com Creating a Re store Point Using the System Restore Wizard In W indows XP you can either use the System Restore W izard or manually create the r estore points.
Solving Problems 47 3 Click a calendar date to which you want to restor e your computer . The Select a Restore P oint screen provides a cal endar that allows you to see and select restor e points. All calendar dates with available restor e points appear in bold.
48 Solving Problems www .dell.com | support.dell.com R einstalling Windows ® XP Before r einstalling the Microsoft ® W i ndows XP operating system to corr ect a problem, try correcting the problem by using W indows System Restore (see page 45). NOTICE: The Operating System CD provides options for reinstalling the Windows XP operating system.
Solving Problems 49 9 Enter your name and organization in the P ersonalize Y our Software screen, and then click Next . 10 If you are r einstalling Windows XP Home Edition , enter a name for your computer when the Computer Name window appears, and then click Next .
50 Solving Problems www .dell.com | support.dell.com.
SECTION 3 Re p l a c i n g Pa r t s Adding Memor y R eplacing the Hard Drive R emoving a Batter y Installing a Batter y R eplacing a Daughter Card Modem.
52 R eplacing P arts www .dell.com | support.dell.com Adding Memor y Y ou can increase your computer memory by installing memory modules on the system board. See "Specificatio ns" on page 62 for information on the memory supported by your computer .
R eplacing P arts 53 NOTICE: T o prevent damage to the memor y module connector , do not use tools to spread the inner metal tabs that secure the memor y module. 7 If you are r eplacing a memory modu le, remove the e xisting module. NOTICE: Handle memor y modules by their edges, and do not touch the components on a module.
54 R eplacing P arts www .dell.com | support.dell.com 9 Replace the memory module cover: a Place the memory module cover over the memory module compartment so that the end of the cover with the screw hole is lined up with the lines and arrows as shown in the following figure.
R eplacing P arts 55 11 Insert the battery into the battery bay , or connect the AC adapter to your computer and an electrical outlet. 12 T urn on the computer . As the computer boots, it detects the additional memory and automatically updates the system configuration information.
56 R eplacing P arts www .dell.com | support.dell.com HINT : Y ou need the Operating System CD to install the Windows ® operating system. Y ou also need the Drivers and Utilities CD for your computer to install the drivers and utilities on the new hard drive.
R eplacing P arts 57 14 Use the Drivers and Utilities CD to install the drivers and utilities for your computer (see page 41). Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit.
58 R eplacing P arts www .dell.com | support.dell.com Installing a Batter y 1 Ensure that the battery lock is in the unlock ed position. 2 Slide the battery into the battery bay until the latch clicks.
R eplacing P arts 59 8 T urn the computer over , and remove the scr ews from the modem cover . 9 Place your finger under the cover at the indentation and lift and slide the cover open. 10 Remove the existing modem: a Remove the screws securing the mo dem to the system boar d, and set them aside.
60 R eplacing P arts www .dell.com | support.dell.com 13 Install the screws to secur e the modem to the system board. 14 Replace the modem cover ..
SECTION 4 Appendix Specifications Standard Settings R etur ning Items for Warranty R epair or Credit Contacting Dell R egulator y Notices.
62 Appendix www .dell.com | support.dell.com Specifications Microprocessor Microprocessor types Mobile Intel ® Celeron™ processor L1 cache 32 KB (internal) L2 cache 128 KB External bus frequency 13.
Appendix 63 Ports and Connectors P arallel 25-hole connector; unidir ectional, bidirectional, or ECP Video 15-hole connector Audio microphone connector , stereo headphone/speak ers connector PS/2 keyboar d/mouse 6-pi n mini-DIN connec tor USB (2) 4-pin USB-compliant connector Modem RJ-11 connector Communications Modem: T ype v .
64 Appendix www .dell.com | support.dell.com External microphone-in connector , stereo headphones/speak ers connector Speaker two 4-ohm speakers Internal speaker amplifier 1.0- W channel into 4 ohms V olume controls keyboar d shortcuts, program menus Display T ype (active-matrix TFT) XGA Dimensions: 14.
Appendix 65 Keyboard Number of keys 85 Key travel 2.7 mm ± 0.3 (0.11 inch ± 0.016 inch) Key spacing 19.05 mm ± 0.3 mm (0.75 inch ± 0.012 inch) Layout QWER TY T ouch P ad X/Y position resolution (graphics table mode) 240 cpi Size: W idth 64.88 mm (2.
66 Appendix www .dell.com | support.dell.com AC Adapter Input voltage 90 to 264 V AC Input current (maximum) 1.7 A Input frequency 47 to 63 Hz Output current 4.5 A (maximum at 4-second pulse); 3.5 A (continuous) Output power 70 W Rated output voltage 20 VDC Dimensions: Height 27.
Appendix 67 Standard Settings The system setup program contains the standard settings for your computer . NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change th e settings for this program. Certain changes might make your computer work incorrectly .
68 Appendix www .dell.com | support.dell.com Viewing the System Setup Screens 1 T urn on (or restart) your computer . 2 When the Dell™ logo appears, press immediately . If you wait too long and the W indows ® logo appears, continue to wait until you see the W indows desktop.
Appendix 69 R eturning Items for W arranty Repair or Credit P repar e all items being returned, whet her for repair or cr edit, as follows: 1 Call Dell to obtain an authorizat ion number , and write it clearly and prominently on the outside of the box.
70 Appendix www .dell.com | support.dell.com Contacting Dell HINT : T oll-free numbers are for use within the countr y for which they are listed. When you need to contact Dell, use the telephone numbers, codes, and electronic addresses provided in the foll owing table.
Appendix 71 Belgium (Brussels) International Access Code: 00 Country Code: 32 City Code: 2 T echnical Support 02 481 92 88 Customer Care 02 481 91 19 Home/Small Business Sales toll-free: 0800 16884 Corporate Sales 02 481 91 00 F ax 02 481 92 99 Switchboard 02 481 91 00 W ebsite: support.
72 Appendix www .dell.com | support.dell.com Chile (Santiago) Country Code: 56 City Code: 2 Sales, Customer Support, and T ech nical Support toll-free: 1230-020-4823 China (Xiamen) Country Code: 86 Ci.
Appendix 73 Denmark (Copenhagen) International Access Code: 00 Country Code: 45 T echnical Support 7023 0182 Customer Care (Relational) 7023 0184 Home/Small Business Customer Care 3287 5505 Switchboar.
74 Appendix www .dell.com | support.dell.com F rance (P aris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) Home and Small Business T echnical Support 0825 387 270 C.
Appendix 75 Hong Kong International Access Code: 001 Country Code: 852 T echnical Support toll-free: 800 96 4107 Customer Service (P enang, Malaysia) 604 633 4949 T ransaction Sales toll-free: 800 96 .
76 Appendix www .dell.com | support.dell.com Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02 Home and Small Business T echnical Support 02 577 826 90 Customer Care 02 696 821 14 F ax 02 696 821 13 Switchboard 02 696 821 12 W ebsite: support.
Appendix 77 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 T echnical Support (Server) T echnical Support Outside of Japan (Server) toll-free: 0120-1984-35 81-44-556-41.
78 Appendix www .dell.com | support.dell.com Latin America Customer T echnical Support (Austin, T exas, U.S.A.) 512 728-4093 Customer Service (Austin, T exas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Se rvice) (Austin, T exas, U.S.A.
Appendix 79 Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979.
80 Appendix www .dell.com | support.dell.com Norway (L ysaker) International Access Code: 00 Country Code: 47 T echnical Support 671 16882 Relational Customer Care 671 17514 Home/Small Business Customer Care 23162298 Switchboard 671 16800 F ax Switchboard 671 16865 W ebsite: support.
Appendix 81 St. Lucia General Support 1-800-882-1521 Singapore (Singapore) International Access Code: 005 Country Code: 65 T echnical Support toll-free: 800 6011 051 Customer Service (P enang, Malaysi.
82 Appendix www .dell.com | support.dell.com Sweden (Upplands V asby) International Access Code: 00 Country Code: 46 City Code: 8 T echnical Support 08 590 05 199 Relational Customer Care 08 590 05 642 Home/Small Business Customer Care 08 587 70 527 F ax T echnical Support 08 590 05 594 Sales 08 590 05 185 W ebsite: support.
Appendix 83 T rinidad/T obago General Support 1-800-805-8035 U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 T echnical Support (Corporate/Preferr ed Accounts/P AD [100.
84 Appendix www .dell.com | support.dell.com U.S.A. (Austin, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status System toll-free: 1-800-433-9014 AutoT ech (F or portable an.
Appendix 85 R egulator y Notices Electromagnetic Interference (EMI) is an y signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navigation or other safety service or seriously degrades, obstructs, or repeat edly interrupts a licensed radio communications service.
86 Appendix www .dell.com | support.dell.com Information T echnology Equipment (I TE), including devices, expansion cards, printers, input/output (I/O) de vices, monitors, and so on, that ar e integrated into or connected to the computer should match the electromagnetic environment clas sification of the computer .
Appendix 87 NOTE: EN 55022 emissions requirements provide for two classifications: • Class A is for typical commercial areas. • Class B is for typical domestic areas. This Dell device is classified fo r use in a typical Class B domestic environment.
88 Appendix www .dell.com | support.dell.com.
Index 89 Inde x B BIOS, 67 C characters unexpected, 3 6 computer crashes, 3 8 specifications, 6 2 turning off, 2 0 conflicts res ol vi ng so ft w are and ha rdw are incompatibilities, 4 4 crashes, 38 D damaged computer testing, 4 0 drives fixing problems, 3 6 E electrostatic discharge.
90 Index 90 Index S safety instructions ESD prevention, 1 3 settings system setup program, 6 7 shutdown, 20 software fixing problems, 3 8 specifications, 62 System Restore, 45 system setup program, 67.
An important point after buying a device Dell 100N (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Dell 100N yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Dell 100N - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Dell 100N you will learn all the available features of the product, as well as information on its operation. The information that you get Dell 100N will certainly help you make a decision on the purchase.
If you already are a holder of Dell 100N, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Dell 100N.
However, one of the most important roles played by the user manual is to help in solving problems with Dell 100N. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Dell 100N along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
