Instruction/ maintenance manual of the product DKT2104-CT Datel
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Datel Communications 145 Bodwell Street Avon, MA 02322 Phone: 508-580-2500 Toshiba Digital Telephone Systems Sales Service Installation Phone: 508-58 0-2500 Fax 508-583-841 2 145 Bod well Street Avon,.
Pub lica tion Info rmat ion T o s h ib a A mer i ca Info r mat ion Sys tems, In c. , T e lecommu nica ti on Syst ems D iv is i on, res e rves the r ig ht, wit hou t prio r no tice, to re vis e thi s i.
TOSHIBA AMERICA INFORMA TION SYSTEMS, INC. ( “ TA I S ” ) T elecommunication Systems Division License Agreement IMPORT ANT : THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND T AIS. CAREFULLY READ THIS LICENSE AGREEMENT .
T oshiba America Information Systems, In c. T elecommunication Sy stems Divisi on Limite d W arrant y T oshib a Amer ica I nfo rmat ion Syst ems, Inc. , ( “ TA I S ” ) warran ts that this v oice p.
Strata DKT2104-C T Cordless Digital T elephone 1 0/02 i Contents Introduction Organizati on ............................... ........................... .................. ........................... ............ ...... v Conventions ............. ....
Contents Chapte r 5 – Featu res ii Strata DKT2104-CT Cordless Digital T elephon e 10/02 Using the Handset ...................... .................. ........................... .................. ......................... 20 Charging the Handset ....
Contents Chapter 5 – Feat ures Strata DKT2104-C T Cordless Digital T elephone 1 0/02 iii Switching Between Calls ................................... ........................... ..................................4 2 ISDN Outgoin g Calling ...........
Contents Chapte r 5 – Featu res iv Strata DKT2104-CT Cordless Digital T elephon e 10/02 For Sales and Service call 508-580-2500 Tel: 508-580-2500 Datel Communications Fax: 508-583-8412.
Strata DKT2004-C T Cordless Digital T elephone 1 0/02 v Introduction This gui de desc ribes the feature s and opera t ion of the T oshiba DKT2004-CT 900 MHz Cordless Digita l T elephone wi th S trata CTX Business T elephone Systems. T o get the most fr om your cordl ess digi tal tel ephone, plea se re ad this guide thorough ly .
Introduction Conve ntions vi Strata DKT2004-CT Cordless Digital T elephon e 10/02 Conventi ons Conven tions Description Note Elabora t es specific i tems or refere nces ot her infor mation . W ithin some tables , gener al not es app ly to the ent ire table and numbe red not es app ly to sp ecific items.
Introduction Related D ocu me nts /M edi a Strata DKT2004-C T Cordless Digital T elephone 1 0/02 vii Related Documents/Media Note Some doc uments liste d here may app ear in dif ferent v ersions o n the CD-R OM or in p rint .
Introduction Related Documents/Media viii Strata DKT2004-CT Cordle ss Digital T elephone 10/02 For Sales and Service call 508-580-2500 Tel: 508-580-2500 Datel Communications Fax: 508-583-8412.
Strata DKT2004-C T Cordless Digital T elephone 1 0/02 1 The Grand T our 1 Y our cor dle ss digital tel epho ne i s des i gned a nd engi nee re d t o work wi th you r T oshiba digita l teleph one system a nd provide you with reliabi lity , long life, a nd outstan ding perfor mance.
The Grand T our Applica tions 2 Strata DKT2004-CT Cordless Digital T elephon e 10/02 • +ROG button • T wenty-speed dial memory (s tored in the tele phone separate from 40 individual and syst em speed dia l numbers) Y our cor dless digi tal tele phone of fers two diff erent mo des of operat ion.
The Grand T our Benefits Strata DKT2004-C T Cordless Digital T elephone 1 0/02 3 • Multi-l ine acces s is avai lable on u p to four p rogrammable button s. These but tons can be us ed for CO l ine appear ances, mul tiple [DN] ap pearances , or feat ures.
The Grand T our Cord les s Di gi tal T eleph one Stan dar d Par ts 4 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Cordless Digit al T ele phone Stan dard Parts Y our T osh iba cordl ess digit .
The Grand T our Base Unit Con trols and Function s Strata DKT2004-C T Cordless Digital T elephone 1 0/02 5 Base Unit Co ntrols and Fun ctions 1398 Base Unit Antenna CHARGE LED B A TT CHARGE LED PO WER.
The Grand T our Features 6 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Feature s • Super Long Range 900 MHz Spread Sp ectrum • 2-line , 10-digit LCD Display • Head set Ja ck • Ringer .
Strata DKT2004-C T Cordless Digital T elephone 1 0/02 7 Installation 2 Important! Y our teleph one system mus t be progr ammed for Auto Prefer ence for your 7$ / . button t o work. If there is a shar ed digita l teleph one, you receiv e internal syst em dial tone a utomati cally af ter p icking up t he handset of your deskset.
Installation Step 1: Review Safety Ins tructions 8 Strata DKT2004-CT Cordless Digital T elephon e 10/02 CAUTION! T o power your T oshiba DKT2004-CT Cordless b ase unit, us e only UL Listed AC Adapt er Model AD-960 Class 2 Power Supply . Ratings ar e: Input: 120V AC 14 W Output: 10VDC 500mA ➤ Read and un derstand a ll inst ructions .
Installation Step 1: Review Safety In struction s Strata DKT2004-C T Cordless Digital T elephone 1 0/02 9 personne l under the fol lowing condi tions: • When the powe r supply c ord is damaged or f rayed. • If liq uid has been spil led i nto the pr oduct.
Installation Step 2: Selec t Lo catio n 10 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Important! ● Do not short cir cuit the ba ttery . ● Resident s of Minnes ota sho uld contac t 1-800-22 5-PRBA for informat ion concerni ng r eclamation a nd disposal of Rec har geable Nickel -metal Hyd ride batteri es.
Installation Step 3: Connect T e lephone Cords Strata DKT2004-C T Cordless Digital T elephone 1 0/02 11 Step 3: Connect T elephone Cords Y our cordle ss digit al telep hone can be used as a stand -alone t elephon e or in conjunct ion with y our deskse t.
Installation Step 4: Connect and App ly Power to Ba se Unit 12 Strata DKT2004-CT Cordless Digital T elephon e 10/02 1. Pl ug the AC ada pter cord into t he AC adap ter input jack on t he base unit. CAUTION! Use only t he AC adapte r supplied wi th your cord less digital telephone.
Installation Step 5: Attach Belt Cli p to Hands et (optiona l) Strata DKT2004-C T Cordless Digital T elephone 1 0/02 13 Step 5: Attach Belt Clip to Handset (optio nal) ➤ T o a t t ach t he b e lt cli p to th e ha nds e t 1. Sn ap the tab s of the be lt clip into t he notches on th e sides of the handse t.
Installation Removin g and Charging Y our Bat tery Pack 14 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Removing and Cha rging Y our Battery Pack Important! Befor e using you r new cordless di gital te lephone, t he batter y must be char ged c ontinuousl y for si x to eight hours.
Installation Installi ng Optio nal Headset Strata DKT2004-C T Cordless Digital T elephone 1 0/02 15 Tips on Extend in g Batt er y Pack Lif e All rec harge able nic kel cad mium batter ies can de velop a “ memory ” (reduc ed char ge capacit y) caused by repeat ed char ge and dischar ge cycles.
Installation Inst alling O ptional H eadset 16 Strata DKT2004-CT Cordless Digital T elephon e 10/02 For Sales and Service call 508-580-2500 Tel: 508-580-2500 Datel Communications Fax: 508-583-8412.
Strata DKT2004-C T Cordless Digital T elephone 1 0/02 17 Configuration 3 This chapter e xplains ho w to ent er the Programmi ng Mode. Y our cordl ess digi tal telepho ne can o per ate in eith er th e DKT or th e cord less mod e an d can be progra mmed whenever t he telep hone is idle.
Configuration Entering P rogram Mode 18 Strata DKT2004-CT Cordless Digital T elephon e 10/02 8. Pr ess 087( to step t hrough th e program st eps in the rever se order . The LEDs above the ) ~ ) b u tto ns indic ate the cu rrent sett ing fo r each of the program s teps.
Strata DKT2004-C T Cordless Digital T elephone 1 0/02 19 The Handset 4 This chapter c overs the handset volume cont rol a nd various functi ons rela ted t o the handset itself . Handset V olume Level ➤ Press t he 59 2 / button on the side o f the hand set (shown right) wh ile on a ca ll to select a loud or s oft volume level.
The Handset Using the Handset 20 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Using the Handset ➤ Pick up t he handset and pre ss 7$ / . . Y ou may see “ ACQUIRING LINK ” on the LCD.
The Handset Switchi ng a Ca ll to Y our Co rdless Digital T elephone Strata DKT2004-C T Cordless Digital T elephone 1 0/02 21 Switching a Call to Y our Cordless Digital T e lephone Y ou c an sw itch a call from the d e sks et to th e co rdl es s di git al tele phon e or vice v ersa whet her id le o r ta lki ng.
The Handset Switch ing a Ca ll to t he Desk T elephone 22 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Switching a Call to the De sk T eleph one 1. Pr ess '(6. on the base unit. The DESK LED fla shes. 2. Pi ck up the h andset on y our desk telephon e.
The Handset Using Me mor y Strata DKT2004-C T Cordless Digital T elephone 1 0/02 23 Using Memory ➤ T o store a number 1. Remov e the hands et from th e base unit. 2. Pr ess 0HP'LDO . Y ou h ear a b eep and s ee “ PHONE#-- ” . 3. Ent er the nu mber (up to 16 digi ts) you want to stor e.
The Handset Using Me mory 24 Strata DKT2004-CT Cordless Digital T elephon e 10/02 ...or press a de signated fu nction key with a line assigne d to it. Fo r exampl e: Press ) . 3. Pr ess 0HP'LDO . 4. Ente r the tw o- di git m emo r y nu mbe r (01~ 20) for tha t number from th e keypad .
Strata DKT2004-C T Cordless Digital T elephone 1 0/02 25 Features 5 This chapter gi ves you all of t he cordle ss digital te lephone feature s in alpha betical order be ginnin g on page 25 . Y our cordless dig i tal telephone provides many of the same feat ures as a 3000-s eries cor ded digit al tele phone.
Feature s Account Code C alls 26 Strata DKT2004-CT Cordless Digital T elephon e 10/02 V erified/Non-V erified Account Codes If prog rammed for V erifie d Account Code s, the sys tem checks t he acc ount code yo u entere d against a list c reated by the CTX Syst em Administr ator .
Feature s Automat ic Bus y Redia l Strata DKT2004-C T Cordless Digital T elephone 1 0/02 27 V oluntary Acc ount C odes (V erified/ Non-V erified) V ol untary Accoun t Codes are optional . They can be ent ered dur ing a call and are used for tr acking selecte d calls usin g SMDR call d etail r ecording option.
Feature s Automati c Callbac k 28 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Automa tic Cal lback When you rea ch a busy st atio n, you can se t Automatic Callback t o have the system monitor t he busy ext ensio n and notif y you when it becomes idle.
Feature s Auto Redia l Strata DKT2004-C T Cordless Digital T elephone 1 0/02 29 Auto Redial This fea t ure enables you to automat i cally redial t he last nu mber (ou tside or [DN]) called by pres sing 5 HGLDO . 5H G L D O must be prog rammed as one of the four flexible buttons on the tel ephone.
Feature s Call F orward 30 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Call Forwa rd Categor ies Y ou c an set C all Fo rwar d fo r the fo llo w ing ca tego ries of cal ls. Within t he se categor ies, you ca n use five dif ferent types of Call Forwa rd Setti ngs.
Feature s Cal l Fo rwa rd Strata DKT2004-C T Cordless Digital T elephone 1 0/02 31 • Call Forwar d Busy/Do Not Dis turb/No Answer – Forw ards all c alls to your stati on whenever y ou are busy , in the DND mode, or aft er ringi ng and yo u do not answer t he call wi thin a des ignated t ime (set b y you when you enable the fe ature).
Feature s Call F orward 32 Strata DKT2004-CT Cordless Digital T elephon e 10/02 T ab le 2 Call Forward Pr ocedure Feature Button Se quence Call Forward Any Call - Inte rnal and Incoming Line Calls: Forward s any ca ll, w het he r an intern al call or inc oming li ne ca ll.
Feature s Call Park Orbit s Strata DKT2004-C T Cordless Digital T elephone 1 0/02 33 Call Park Orbits The Call P ark fe ature ena bles you t o hold a cal l tempo rarily in a locat ion other than your tel ephone .
Feature s Call Pa rk Orbits 34 Strata DKT2004-CT Cordless Digital T elephon e 10/02 If you pa rk a call and it is not r etrieve d, it will re call to the par king stat ion and one of the fo llow ing o.
Feature s Call Pickup Strata DKT2004-C T Cordless Digital T elephone 1 0/02 35 Call Pickup Y ou can pick up a ca ll that is r ing ing another st ation ’ s extension, a call placed on hold at anot her stat ion and oth er types of call s. When yo u pick up an internal call , the calli ng statio n and th e called station displ ays on yo ur LCD.
Feature s Call Pi ckup 36 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Notes • The Primar y extensi on number is the di recto ry number by wh ich th e phone set is defined . Other , non-p rimary ext ension numbe rs may also appear on the phon e.
Feature s Call W aiting Strata DKT2004-C T Cordless Digital T elephone 1 0/02 37 Call W aiting Call W aiting places an inc oming ca ll in queue and alerts y ou with a warni ng tone. Th e [DN] or Li ne LED flashe s at the on-hold rate. 1. I f you are t alking, p ress +2/' .
Feature s Do Not Disturb 38 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Do Not Disturb If your station is in Do Not Distur b (DND) mode, int ernal, ex terna l and transf erred calls do not ring your stat ion and Off- hook Call An nounce c alls are denied.
Feature s Door Lock(s) Strata DKT2004-C T Cordless Digital T elephone 1 0/02 39 ➤ T o deactivate DND for a nother e xtension ➤ Ente r (hear Ent ry T one) + the Prima ry ex tensi on of the remote ex tensi on + the pass code + (hear Success T one).
Feature s Door Ph one(s) 40 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Door Pho ne(s) Door phones can be used to cal l telep hones s elected i n system pr ogramming. When a door phone calls, you hear a distin ctive ringing t one, one or five times (set in system programmin g).
Feature s Emergen cy Rin gdown Strata DKT2004-C T Cordless Digital T elephone 1 0/02 41 ➤ T o call/monitor a door pho ne 1. W ith th e handset off-hook, pr ess a ext ension . Y ou hear dial ton e and t he LED flashe s green (i n-use ). 2. Pr ess + ext ension for the door location .
Feature s Held Ca lls 42 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Retrievi ng Held Ca lls ➤ Press /L QH or the [DN] that is on hold. The Line or [DN] LED flashe s at the on - hold rate. Using Autom atic Hold Automatic Hold ena bles you to place a ca ll on h old by pres sing anoth er /LQH or [DN ].
Feature s ISDN Outgoing Calling Strata DKT2004-C T Cordless Digital T elephone 1 0/02 43 ISDN Out going Ca lling This fea t ure enables ca lling ove r Integrated Servi ces Digit al Netw ork (ISDN) t runks, provide d that you are conn ected to a S trata CTX and that you subscribe t o ISDN lines.
Feature s Messa ge W a itin g 44 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Message W aitin g Use your 0VJ LED/b utton and LCD to see /re tr ieve mess ag e( s). An extens ion can receive u p to four s imultaneo us Messag e W aiting indica tions and LCD messages.
Feature s Off-hook Call Annou nce Strata DKT2004-C T Cordless Digital T elephone 1 0/02 45 Off-hook Call Announce Off -hook Call Announce (OCA) enables you to complete a call to a busy digita l telepho ne. Y our teleph one must be progr ammed to either announce automatic ally or to announ ce after you p ress a button on your di al pad .
Feature s Override Calls 46 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Do Not Disturb Override Do Not Dist urb (DND) Ov erride l ets you se nd a call waitin g tone or r inging to a station i n DND mode to indi cate that a ca ll is comi ng in.
Feature s Paging Strata DKT2004-C T Cordless Digital T elephone 1 0/02 47 Class of Se rvice Ove rride By diali ng a Class o f Service Override code, a user can ch ange a sta tion ’ s set o f privi leg es to one asso ciat ed wi th the ove rr ide code.
Feature s Paging 48 Strata DKT2004-CT Cordless Digital T elephon e 10/02 ➤ T o make a Group Page ➤ Press *URXS3DJH and ente r the Group number ( 01~16) .
Feature s Privacy Strata DKT2004-C T Cordless Digital T elephone 1 0/02 49 Privacy Privacy contro ls the ab ility of more th an one pers on to use t he same ext e nsion or CO line at the same ti me . Pri vac y ap plies to mul t iple ap pear an ces of extensions , Phan tom extensi ons, outsi de Line s and outsi de Line Gro up buttons.
Feature s Relea se and Ans wer 50 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Releas e an d Ans w er This feat ure en abl es yo u to a utom ati ca lly disc o nne c t or t ran sfer an act ive ca ll an d answer a new call wit h the push of a but ton, inst ead of wit h the h andset.
Feature s T one/P ulse D ial ing Strata DKT2004-C T Cordless Digital T elephone 1 0/02 51 Making a Call Us ing Speed Dial 1. Di al ...or p ress 6SGLDO 2. The n, dial t he St ation or S ystem Speed Dial Number . Station Sp eed Dial numbe rs occupy numbe rs 100~ 199.
Feature s V oice Mail - Direct T ransfer 52 Strata DKT2004-CT Cordless Digital T elephon e 10/02 3. Ente r the V M mail box n umb er (us ual ly the sa me as the ex ten si on nu mber ), the n press . The call transf ers immedia tely and yo ur extension bec omes idle.
Strata DKT2004-C T Cordless Digital T elephone 1 0/02 53 Feature Access Codes A This appe ndix contains Fea ture Acces s Codes wh ich are e ntered as a sequence on your telep hone to use a partic ula r fea tur e. Also, the Call Forwar d Feature Access Co des someti mes have spec ial r equirement s for en terin g a des tin at ion an d a t im er .
Feature Access Co des V oice Mail - Direct T ransfer 54 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Call Forward - External (Outside) Calls All Call Ext. button + + Dest. No. Busy Ext. button + + Dest. No. No Answer Ext. button + + Dest. No.
Feature Acce ss Code s V oice Mail - Direct T ransfer Strata DKT2004-C T Cordless Digital T elephone 1 0/02 55 Call Picku p Incoming - Group Pick u p Ext. button + Incoming - Dir ected T erminal Pick up Ext. button + + Ext. Number to be picked up Incom ing - Directed G r oup Pick up Ext.
Feature Access Co des V oice Mail - Direct T ransfer 56 Strata DKT2004-CT Cordless Digital T elephon e 10/02 LCD L anguage (Change) + Langu age No. LCR (Outgoing Call) Mess age W aitin g ( MW) Releas e a receiv ed MW Retriev e a rece iv ed MW Activate M W at anoth er Station without Ri ngi ng + Ext.
Feature Acce ss Code s V oice Mail - Direct T ransfer Strata DKT2004-C T Cordless Digital T elephone 1 0/02 57 Spee d Dial Regi ster Statio n (0 0~9 9) + Index Numb er ( 00 ~99) Syst em + Inde.
Feature Access Co des V oice Mail - Direct T ransfer 58 Strata DKT2004-CT Cordless Digital T elephon e 10/02 For Sales and Service call 508-580-2500 Tel: 508-580-2500 Datel Communications Fax: 508-583.
Strata DKT2004-C T Cordless Digital T elephone 1 0/02 59 T roubleshooting and Specifications B This ap pendix cont ains addit ional inf ormatio n for your cor dless digi tal tele phone.
T roubleshooting and Specifications T rou blesh ooting 60 Strata DKT2004-CT Cordless Digital T elephon e 10/02 T roubleshooting If your cordless telephone is not performi ng to your e xpectati ons, try t hese suggest ions. If y ou are sti ll unabl e to resol ve the problems, c ontact you r teleph one system administ rator .
T roubleshooting and Specifications Range and Performa nc e Strata DKT2004-C T Cordless Digital T elephone 1 0/02 61 Range an d Perf orma nce The cord less digit al telephon e is designed to ope rate up to 1.1 mile s from the base in a comple tely unre strict ed test e nvironme nt.
T roubleshooting and Specifications Radio Interferenc e 62 Strata DKT2004-CT Cordless Digital T elephon e 10/02 Radio Interferen ce Radio in terference may occas ionally inter rupt your convers ations. When thi s happens, remember t hat your un it is not defec tive.
Strata DKT2004-C T Cordless Digital T elephone 1 0/02 63 Index A about th is book relate d doc ume nts, vii access code s, 53 acco unt code , 53 cal ls, 25 forced acc ount codes (verified/ non- verifi.
Index E ~ P 64 Strata CTX DKT3000/2000-Series T elephon e 12/01 DISA secu rity code , 55 do not di sturb, 38 , 55 overri de, 46 door loc k, 39 control , 55 door phone, 40 calli ng, 55 DSS, 37 E emer g.
Ind ex R ~ V Strata DKT2004-C T Cordless Digital T elephone 1 0/02 65 priva cy, 49 on-lin e, 47 overri de, 47 privat e network a ccess, 56 R radio inter fere n ce, 62 range , 61 releas e and answer , .
An important point after buying a device Datel DKT2104-CT (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Datel DKT2104-CT yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Datel DKT2104-CT - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Datel DKT2104-CT you will learn all the available features of the product, as well as information on its operation. The information that you get Datel DKT2104-CT will certainly help you make a decision on the purchase.
If you already are a holder of Datel DKT2104-CT, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Datel DKT2104-CT.
However, one of the most important roles played by the user manual is to help in solving problems with Datel DKT2104-CT. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Datel DKT2104-CT along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
