Instruction/ maintenance manual of the product TPS-17B/W Crestron
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Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels Operations Guide.
This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, pr oduct names and trademarks ar e the property of their respective owners.
Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels Contents Crestron Isys ® Tilt Touchpanels: TPS-12B/W , TPS-15B/W & TPS-17B/W 1 Introduc tion ..................................................................................
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Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels Crestron Isys ® Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W Introduction The features and specifications for all th ree touchpanels are identical, except for those relating to the screen.
Tilt Touchpanels Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Features and Functions (Continued) • Backlit “softkey” bu ttons • 128 MB of DDR RAM, 32 M B of internal flash (expandable.
Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels QuickMedia™ The TPS-12B/W, TPS-15B/W & TPS-17B/W are also equipped with a single QuickMedia input port. Through QuickMedia (QM), the TPS-12B/W, TPS-15B/W & TPS-17B/W interface directly with Cres tron’s QM-based MediaManager products using a single CAT5e type cabl e.
Tilt Touchpanels Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Internal Block Diagram The following diagram represents th e switching abilities of the TPS-1 2B/W, TPS-15B/W & TPS-17B/W. The diagram depict s the video, audio and connectivity paths available.
Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels Specifications Specifications for the TPS-12B/W , TPS-15B/W & TPS-17B/W are listed in the following table. TPS-12B/W, TPS-15B/W & TPS -17B/W S pecifications SPECIFICATION DETAILS Touchscreen Display Display Type TFT active matrix color LCD Size TPS-12B/W: 12 inch (30.
Tilt Touchpanels Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W TPS-12B/W, TPS-15B/W & TPS-17B/W Specifications (Continued) SPECIFICATION DETAILS Video Signal Types Auto-detecting co mposite, S-video or component Formats NTSC 480i or PAL 576i Color Depth 24-bit, 16.
Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels TPS-12B/W, TPS-15B/W & TPS-17B/W Specifications (Continued) SPECIFICATION DETAILS Available Models TPS-12B Isys 12” Tilt To.
Tilt Touchpanels Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Physical Description This section provides inform ation on the connections, controls and indicat ors available on your TPS-12B/ W , TPS-15B/W & TPS-17B/W.
Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels TPS-12B/W Overall Dime nsions (Front View) 12.85 in (32.64 cm) 12 inch 10.43 in (26.49 cm) 12.15 in (30.86 cm) TPS-12B/W Overall D imensions (Side View at M aximum and Minimum Elevation) 12.
Tilt Touchpanels Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W TPS-15B/W Overall Dime nsions (Front View) 14.94 in (37.85 cm) 15 inch 11.94 in (30.33 cm) 13.47 in (34.21 cm) TPS-17B/W Overall Dime nsions (Front View) 17.63 in (44.78 cm) 17 inch 11.
Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels TPS-15B/W & TPS-17B/W Overall Dimensions (S ide View at Maximum and Minimum Elevation) 45° 11.61 in (29.49 cm) 12.40 in (31.50 cm) 13.47 in (34.21 cm) NOTE: All three touchpan els share an identical base unit.
Tilt Touchpanels Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W TPS-12B/W, TPS-15B/W & TPS-17B/W Pushbuttons Reset Button 1 TPS-12B/W, TPS-15B/W & TPS-17B/W Con nectors (Cover Removed) CE T RS O N R 2 3 4 5 6 7 8 9 11 10 NOTE: All connections to the TPS-12B/W, TPS-15B/W & TPS-17B/W are m ade through the ports on the rear panel.
Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels Connectors, Controls & Indicators (Continued) # CONNECTORS 1 , CONTROLS & INDICATORS DESCRIPTION RS-232 (Continued) PIN #.
Tilt Touchpanels Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Connectors, Controls & Indicators (Continued) # CONNECTORS 1 , CONTROLS & INDICATORS DESCRIPTION 7 HEADPHONES 4 (1) 3.5 mm TRS mini phone jack; Output power: 12 mW per channel; Minimum impedance: 32 Ω .
Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels 8. The eight-pin RJ-45 QuickMed ia transport port accepts CAT5E/CA T6 carrying audio, video and microphone signals. T he QM input port conforms to the 568B wiring standard. Refer to the following table for connector pinouts.
Tilt Touchpanels Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Industry Compliance As of the date of manufact ure the TPS-12B/W, TPS-15B/W & TPS-17B/W have been tested and found to com ply with specifications for CE m arking and standards per EMC and Radiocom munications Compl iance Labelling.
Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels Setup Network Wiring When wiring the network, consider the following: • Use Crestron Certified Wire. • Use Crestron power supplies for Crest ron equipment. • Provide sufficient power to the system.
Tilt Touchpanels Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W QuickMedia Wiring The Crestron QuickMedia cabl e (sold under the name “CresCAT-QM”) contains one CAT5E cable and one Cresnet cable in Si amese jackets.
Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels QM Network Topology TPS-12/1 5/17 BW QM-TX QM QM QM QM QM Origination Points Endpoints QM Midpoints QM-FTDC QM-MD7x2 QM-MD7x2 QM-WMC TPS-12/1 5/17 BW Identity Code Net ID The Net ID of the TPS-12B/W, TPS-15B/W & TPS-17B/W has been factory set to 03 .
Tilt Touchpanels Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Configuring the Touchpanel NOTE: The only connection required to confi gure the touchpanel is power (supplied via Cresnet).
Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels Calibration Menu CALIBRATION MENU Touch Perform Calibration . The message “Touch Upper Left” appears cent ered on the panel with a cross hair in the upper left corner. Touch t he center of the cross hair in the corner of the screen to initiate calibration.
Tilt Touchpanels Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Setup Menu To obtain the SETUP MENU press the Setup button from the MAIN MENU. The SETUP MENU offers a series of buttons whic h open additional menus and displa ys and are detailed in subsequent para graphs.
Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels INTERFACE MENU Two buttons adjacent to th e hexadecimal display, DOWN and UP , decrease and increase the Net ID by one, respectively. The four buttons at the bottom define how the RS-232 port can be used; as a console port (i.
Tilt Touchpanels Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W through Crestron Toolbox. Refer to t he TCP/IP Communicati ons section of “Establishing Com munication”, which starts on page 47 for additional Ethernet setup details.
Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels ETHERNET DNS SETTINGS ETHERNET WINS SETTINGS Selection of the DHCP Enable button from the ETHERNET SETUP MENU displays the DHCP opt ions Renew and Release . Operations Guide – DOC.
Tilt Touchpanels Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W ETHERNET SETUP MENU (DHCP ENABLED) 26 • Tilt Touchpanels: TPS-12B/W, TPS-15B/W & TPS-17B/W Operations Guide – DOC.
Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels RS-232 Menu The touchpanel allows for one of four RS-232 com munication m odes: • Console (i.
Tilt Touchpanels Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W QM Setup To open the QM SETUP menu, press the QM but ton from the SETUP MENU. The QM SETUP menu offers c ontrols for selecting Peak and Boost in Video , S-Video and Component modes.
Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels QM Setup Details (Continued) QM SETUP SCREEN CONTROLS DESCRIPTION Peak Peak adjusts for high frequency attenuation that can occur over long cable lengths. Boost Boost compensates for overall signal loss that can occur over long cable lengths.
Tilt Touchpanels Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Refer to the following table for add itional GENERAL AUDIO SETUP menu details. General Audio Setup Details GENERAL AUDIO SETUP SCREEN CONTROL DESCRIPTION Play Test WAV File Plays a short WAV audio file.
Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels QM AUDIO INPUT SETUP Refer to the following table for additi onal QM AUDIO INPUT SETUP m enu details. QM Audio Input Setup Details QM AUDIO INPUT SETUP SCREEN CONTROL DESCRIPTION Restore Default Input Settings Returns audio settings to the factory defaults.
Tilt Touchpanels Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Refer to the following graphi cs and tables for additional informat ion. VIDEO SETUP Video Setup Details VIDEO SETUP SCREEN CONTROL DESCRIPTION Setup QM Video Displays the VIDEO SETUP menu.
Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels VIDEO SETUP (Second Scree n) Video Setup Details – Vide o, S-Video and Component VIDEO SETUP SCREEN CONTROL DESCRIPTION Video Selects composite video source at Video In . S-Video Selects S-video at Video In .
Tilt Touchpanels Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Video Setup Details – Video, S- Video and Component (Continued) VIDEO SETUP SCREEN CONTROL DESCRIPTION Overscan These controls adjust the amount of video information at the edges of the image.
Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels Hardware Hookup Ventilation The TPS-12B/W, TPS-15B/W & TPS-17B/W should be used in a well-ventilated area.
Tilt Touchpanels Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Access to I/O Panel and Cable Routing Remove four screws to access the I/O Panel Route cables throu gh here The TPS-12B/W, TPS-15B/W & TPS-17B/W touchpanels have rubber pads on the underside of the base so they can rest on a horizontal surface.
Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels Hardware Connections for the TPS -12B/W, TPS-15B/W & TPS-17B/W CET RS O N R USB: RESERVED FOR FUTURE APPLICAT IONS QM IN: QUI.
Tilt Touchpanels Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W QM-TX QuickM edia Transmitter The QM-TX QuickMedia Transmitter can be us ed to connect a video or audio source to a QuickMedia network without a locally available QM transmitter (such as the QM-WMC).
Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels Programming Software Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be vi ewed in the Online Help section of the Crestron website .
Tilt Touchpanels Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Configuration Manager Configuration Manager is the view where program mers “build” a Crestron control system by sel ecting hardware from the Device Library .
Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels Locating the TPS-12B/W, TPS- 15B/W & TPS-17B/W (Etherne t) in the Device Library • The system tree of the control system displays the device in the appropriate slot with a default Net ID or IP ID as show n in the following illu stration.
Tilt Touchpanels Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W “TPS-12B/W (Cresnet) Device Settings” Window (Same as window for TPS -15B/W and TPS-17B/W) “TPS-15B/W (Ethernet) Device Set.
Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels Programming with VisionTools Pro-e Touchpanel screens should be created in VisionTool s Pro-e to allow switching of source signals to desired outputs as well as selection of the system mode.
Tilt Touchpanels Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W eye is more sensitive to the color green ) 6-bits to represent 6 4 levels of green.
Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels VT Pro-e “Page Properties” Window – B it Depth Selection VT Pro-e “Image Prope rties” Window – Bit Depth Selection Hard Button Programming Four of the buttons can be programm e d to access any frequently used command.
Tilt Touchpanels Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W There are two separate application s with multibyte characters – static text on butto ns and indirect text on but tons. No Isys t ouchpanel firmware changes are required i n either case.
Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels Uploading and Upgrading Crestron recomme nds using the latest pr ogramming software and that each device contains the latest firmware to take advantage of the m ost recently released features.
Tilt Touchpanels Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W TCP/IP Communication NOTE: Required for operation with a Crest ron control system. Ethernet Communication PC RUNNING CRESTRON TOOLBOX TPS-12B/W, TPS-1 5B/W or TPS-17B/W ETHERNET • Establish serial com munication between TPS-12B/W, TPS-15B/ W or TPS-17B/W and PC.
Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels • Select Functions | Firmware… to upgrade the TPS-12B/W, TPS-15B/W & TPS-17B/W firmware. Program Checks Actions that can be perform ed on the TPS-12B/W, TPS-15B/W & TPS-17B/W vary depending on whether it is connected vi a Cresnet or Ethernet.
Tilt Touchpanels Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Problem Solving Troubleshooting The following table provides correct ive action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative.
Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels TPS-12B/W, TPS-15B/W & TPS-17B/W Troubleshooting (Continued) TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION IP address not correct (LAN green and amber LEDs are off). Assign correct IP address to TPS-12B/W, TPS-15B/W & TPS-17B/W.
Tilt Touchpanels Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W wire gauge and the Cresnet power usage of the run should be used in t he following equation to calculate t he cable length value on the equation’s left side. Cable Length Equation L = Length of run (or chain ) in feet R = 6 Ohms (Crestr on Certified W ire : 18 AW G (0 .
Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels You can also log onto the online help sect ion of the Crestron website to ask questions about Crestron products. First-tim e users will need to establish a user account to fully benefit from all available features.
Tilt Touchpanels Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Software License Agreement This License Agreement (“Agreement”) is a legal contract be tween y ou (either an individual or a single business entity) and Crestron Electronics, Inc.
Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels If You are a business or organization, You agree that upon reque st from Crestron or its author ized agent, You will within thirt.
Tilt Touchpanels Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Return and Warranty Policies Merchandise Returns / Repair Service 1. No m erchandise may be returned for credit, exchange or servi ce without prior authorization from CRESTR ON. To obtain warranty service for CRESTRON products, contact an authorized CRESTRON dealer.
Crestron Isys ® TPS-12B/W, TPS-15B/W & TPS-17B/W Tilt Touchpanels This page is intention ally left blank. Operations Guide – DOC. 6464A Tilt Touchpanels: TPS-12B /W, TPS-15B/W & TPS-17B/W .
Crestron Electronics, Inc. Operations Guide – DOC. 6464A 15 Volvo Drive Rockleigh, NJ 07647 (2014556) Tel: 888.CRESTRON 11.06 Fax: 201.767.7576 Specifications subject to www.
An important point after buying a device Crestron TPS-17B/W (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Crestron TPS-17B/W yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Crestron TPS-17B/W - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Crestron TPS-17B/W you will learn all the available features of the product, as well as information on its operation. The information that you get Crestron TPS-17B/W will certainly help you make a decision on the purchase.
If you already are a holder of Crestron TPS-17B/W, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Crestron TPS-17B/W.
However, one of the most important roles played by the user manual is to help in solving problems with Crestron TPS-17B/W. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Crestron TPS-17B/W along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center