Instruction/ maintenance manual of the product TPMC-8T Crestron
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Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Operations Guide.
This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, pr oduct names and tradem arks are the proper ty of their respective owners.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Contents Isys i/O™ 8.4” TableTop WiFi Touchpanel: TPMC-8T 1 Introduc tion ................................................................................................................
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Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Isys i/O™ 8.4” TableTop WiFi Touchpanel: TPMC-8T Introduction The Isys ® i/O TPMC-8T is a com pact, tabletop touchpanel feat uring the.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Tactile Controls An integrated 5-way thumbpad and up/ down arrow buttons add quick access and tactile response for contro lling functions ranging from si m ple volume adjustm ent and channel selection to on-screen menu navig ation or even p an/tilt camera control.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Intercom and Telephone Built-in IP intercom capability facilitates direct panel-to-p anel intercom and monitori ng right over the wired or wirele ss LAN.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Specifications Specifications for the TPMC-8T are listed in the following table. TPMC-8T Specifications SPECIFICATION DETAILS Touchscreen Display Display Type TFT active matrix color LCD Size 8.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel TPMC-8T Specifications (Continued) SPECIFICATION DETAILS RF Wireless (Continued) 3 Range 30 feet (10 meters) @ 54 Mbps; range and speed vary based upon environmental conditions Gateway Requires a CEN-WAP-ABG or similar 802.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T 2. By design, the panel will not lo ad dynamic graphics if they are located on a password protected FTP or HTTP server. 3. Refer to website or contact Crestron for a curr ent list of compatible devices and em bedded applications.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel TPMC-8T Overall Dimensions (T op, Front and Rear Views) 9.69 in (24.60 cm) 6.21 in (15.77 cm) 3 4 5 8 7 6 1 2 Rear view of bas e with cover remov ed 10 9 11 Top view of touc hpanel Operations Guide – DOC.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T TPMC-8T Overall Dimens ions (Side Views) 8.16 in (20.71 cm) 7.78 in (19.75 cm) 8.21 in (20.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Connectors, Controls & Indicators (Continued) # CONNECTORS, CONTROLS & INDICATORS DESCRIPTION 10 LAN 4 GREEN LED YELLOW LED PIN 8 P.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Industry Compliance As of the date of manufact ure, the TPMC-8T has been tested and found to com ply with specifications for C E marking and standards per EM C and Radiocomm unications Compliance Labell ing.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Setup Network Wiring When wiring the Ethernet network, consider the foll owing: • Use Crestron Certified Wire. • Use Crestron power supplies for Crest ron equipment. • Provide sufficient power to the system.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Via USB Keyboard 1. Attach a USB keyboard (refer to “Hardware Hookup” on page 44 for details). 2. Open the “Validate User Account Info” wi ndow (shown below) by pressing Ctrl+Alt+Shift on the keyboard.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel “Setup/Calibrate” Window 3. Select Enter Setup Mode . The setup menu will be displayed as sho wn in the following diagram.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T NOTE: The Battery and Power Down sections of the setup menu are not appli cable to the TPMC-8T and are not used. NOTE: To allow the touchpanel to upload projects, Standby is disabled until approximate ly five mi nutes after the project is l oaded.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel access to embedded application files (Word, Excel, PowerPoint, etc.) and provides a location to save files. To fu rther customize the installation, networ k drives containing compi led touchpanel project fil es can also be mapped.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T which starts on page 62 or “Appendix B: TPMC-8T Security Pack (Int el PROSet)” which starts on page 66 for deta ils). Touch Close to return to the setup menu. Touch Screen When Touch Screen is touched, the calib ration screen will be displayed .
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel NOTE: If External is checked, the display l ist cannot be viewed via Crestron Toolbox. “Project and Firmware” Window (Project Tab) The .
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Audio The Audio button opens the “Audio Setup” window. Overall All Au dio volume and balance controls and a Mute checkbox are availabl e as well as volume and bal ance controls and Mute checkboxes for Wave Out and Microphone In .
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Embed Apps (Embedded Applications) The Embed Apps button opens a window that perm its you to set internet security t o different levels for different types of internet sites.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T A list of trusted si tes can be created and edited by touching Add/Remove Trusted Sites . Touching this button will open the “Trust ed Sites” window. From here, trusted sites can be added and edited.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Biometric The built in fingerprin t scanner makes user identification easy. Up to 10 fin gers can be scanned for each user. Each finger scan is able to trigger a join and/or an automated act ion (such as entering setup m ode, wake, sleep, etc.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “Add New User Wizard” First Window After entering a User ID and selecting which finger to scan, touch Next . NOTE: A valid User ID that does not already exist m ust be entered in order to move onto the next st age of enrollment .
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel You will be instructed to swip e or slide the selected finger o ver the sensor. “Add New User Wizard” Window - Ready For Swipe You will need to swipe or slide the selected finger over th e sensor a few times and will see a count for how many swipes have occurred.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “Add New User Wizard” Window - Showi ng “Enrollment Complete” Message The next window allows you to ente r a user name, set a category (i .e. a user defined grouping such as “admin” or “guest ”, etc.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel “Biometric Configuration Properties” Window - Showing New User ID and Scan Data If more than one finger is to be enrolled, touch Add (in the lower half of the window).
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “Biometric Information” Window If the finger swipe matches one in the tou chpanel’s database, it will show an “Identification Ma tch Found” message along wi th the matching Unique ID , Name and Finger .
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel “Biometric Information” Window - Showing No Match Found If the touchpanel is u nable to read the finger swip e, it will show a message indicating the type of error. In the exampl e below, it shows the “Swipe Too Short” message.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “Biometric Configuration Prope rties” Window (Categories) To create a new category, touch Add to open the “Category B iometric Inform ation” window.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel “Biometric Configuration Pr operties” Window (Events) Touching the do wn arrow will open a dro p down list of ev ents. “Biometric Configuration Properties” Window - Showing Event List (Events) Operations Guide – DOC.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T The following are the events that can be selected: 1. Error: An error occurred while trying to id entify the swiped finger. It could be any of the events li sted below from #6 through #13. 2.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel “Biometric Data” window in Toolbox Hard Buttons Touching Hard Buttons will display a screen that provides visual feed back for all button presses.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Keyboard Touch Keyboard to display the on-screen key board. The on-screen keyboard can be used in an identical manner to a physically connected keyboard. It can be used in any of the em bedded applications, for example, to enter a web address or to enter data into a spreadsheet, etc.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Diagnostic Touch Diagnostic to displ ay the firmware versi on number, view Installed Packs and to reset the end user license from the “Diagnostics” window.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “Message Configurations Proper ties” Window (Popup Messages Tab) NOTE: The Passcode Messages tab in the “Message Configurations Propert ies” window is not applicabl e to the TPMC-8T and is not used.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel • Checking Connection: A yellow popup m essage appears when the panel is experiencing network issues. • Disconnected, Trying to Reconnect…: A red popup message appears when the panel loses co nnection with the co ntrol system.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “Ethernet Setup” Window (Atheros) “Ethernet Setup” Window (Intel PROSet) NOTE: The “ASIX AX88772 USB 2.0 to Fast Ethernet Adapter” li ne is seen in the “Ethernet Setup” window.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel NOTE: When the wired LAN connection on the TPMC-8T is used, the touchpanel auto-switches to wired Ethernet communi cations. When the connection is not used, the TMPC-8T will seamlessly switch over to WiFi.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “Wireless Network Connection Proper ties” Window (Wireless Networks) NOTE: The link at the bottom of the window which says “Learn about setting up a wireless network configurati on” is not supported at t his time.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Touch Refresh network list to scan for available access points. The TPMC-8T is already confi gured for DHCP.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “Internet Protocol (TCP/I P) Properties” Window Transmission Cont rol Protocol/Internet Protocol (TCP/IP) is a set of prot ocols that defines how to transfer data between two com puters.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel “IP Table Setup” Window The IP ID is the ID number that is used to id entify the touchpanel in the control system’s IP ta ble. The IP ID should mat ch the IP ID set in the SIMPL Windows program.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Sharing Touch Sharing to open the “Configure Shared Folders” window. This wi ndow is used to set up shared folders. Sharing en ables remote com puters to view and/or modify fi les stored on the touchpanel.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel WiFi Status Details The WiFi Status section of t he setup menu contai ns a bar graph showing the strength of the WiFi signal as well as an indi cator to show when the TPMC-8T is communicating with a wireless access point (W AP).
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Hardware Hookup Ventilation The TPMC-8T should be used in a well-ventilated area. To prevent overheating, do not operate th is product in an area that exceeds the environmental temperature range li sted in the table of specifi cations.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Recommended Cleaning Keep the surface of the touchs creen free of dirt, dust or other materials that could degrade optical properties. Long-te rm contact with abrasi ve material s can scratch the surface, which may detrimen tally affect im age quality.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Programming Software Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be vi ewed in the Online Help section of the Crestron website .
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Locating the TPMC-8X in the Device Librar y • The system tree of the control system displays the device in the appropri ate slot with a default IP ID as shown in the following illustratio n.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “TPMC-8X Device Settings” Window • The ID code specified in the SIMPL Windows program m ust match the IP ID of each unit. Program Manager Program Manager i s the view where programm ers “program” a Crestron control system by assigning signals to sym bols.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel more inform ation about how to use Sound R ecorder, refer to its User’s Guide and extensive help information pr ovided with the software. Also refer to the help file in VT Pro-e to learn how to use its audio t ool, Sound Manager, to att ach WAV files t o a touchpanel project.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Relationship of Bits to Colors NUMBER OF BITS NUMBER OF COLORS 1 bit Black and White 2 bits 4 Colors 4 bits 16 Colors 8 bits 256 Colors 16 bits 65,536 Colors (Highcolor) 24 bits 16.7 million Colors (Truecolor) 32 bits 16.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel MultiByte International Characters Most languages use a single byt e of eight bits to represent a charact er, e.g. English, French, German, Hebrew, Russian, Thai, etc. Multibyte character fonts require more than th e usual eight bits to specify a character.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T • Four analog joins can be assigned to each application to dynamically change position and size. • One digital feedback join or one analog joi n can be assigned to dynamicall y show/hide an application.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Sample of an “Embedded App lication Properties” Window Programming Embedded Windows Applications The following diagram (shown as TPMC-8X) is an example of a basic SIMPL program that enables y ou to open/close an embedded appl ication.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Internet Explorer, we must keep the l ogic synchronized. If we do not, the toggle will get out of sync.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Uploading and Upgrading Crestron recomme nds using the latest pr ogramm ing software and that each device contains the latest firmware to take advantage of the m ost recently released features.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Firmware Check the Crestron website to fi nd the latest firm ware. (New users may be required to register to obtain access to certain areas of the site, including the FTP site.) Upgrade TPMC-8T firm ware via Crestron Toolbox.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Operation Power Modes The TPMC-8T has three power modes: On, Standby and Off. Refer to the foll owing table for details. TPMC-8T Power Modes POWER MODE DETAILS On Normal operating mode. Initiated with power button on left side of touchpanel.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T 4. Email Viruses There is no e-mail client installed on the TPMC-8T, so email-based viruses cannot be executed. 5. Viruses that attack web/FTP servers The TPMC-8T does not run a web or FTP server and is therefore not l istening to port 21 or 80.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Problem Solving Troubleshooting The following table provides correct ive action for possible troubl e situations. If further assistance is required, please contact a Crestron customer service representative.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T TPMC-8T Troublesh ooting (Continued) TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION No IP address configured/obtained on the TPMC-8T. Refer to “Ethernet Details” which starts on page 35 to define IP addresses.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Further Inquiries If you cannot locate specific i nformation or have questi ons after reviewing this guide, please take advantage of Crestron' s award winning customer service team by calling Crestron at 1-888-CRESTRON [1-888-273-7876].
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Appendix A: TPMC-8T Security Pack (Atheros) In some situations, such as when your wireless access point is connected to a RADIUS (Remote Authenticati on Dial In User Service) server, authentication is required before network access is granted.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel “Atheros Client Utility” Window (Profile Management Tab) NOTE: Leave the Disable WLAN if LAN is Connected box unchecked.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “Profile Management” Window (Security) Select one of the Security Options . Depending on your choice, one of the drop down boxes to the right, either WPA/WPA2 EAP Type or 802.1x EAP Type , will become enabled.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Selecting Validate Server Id entity will enable the Trusted Roo t Certification Authorities drop down box. Selecting Certificate in the When connecting, use: section , will enable the Select a Certificate drop down box.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Appendix B: TPMC-8T Security Pack (Intel PROSet) In some situations, such as when your wireless access point is connected to a RADIUS (Remote Authenticati on Dial In User Service) server, authentication is required before network access is granted.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel “Profiles” Window Touch Add… to open the “Create Wireless Prof ile” window’s “General Settings”. “Create Wireless Profile” Window (General Settings) Operations Guide – DOC.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Enter a name for the profile in Profile Name and the name of your wireless net work in Wireless Network Name (SSID) .
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel “Create Wireless Profile” Window (S ecurity Settings – PEAP Server) Leave both checkboxes in the Step 2 of 2: PEAP Server part of the window unchecked, then touch OK . The “Profiles” window will now show your authenticated access point.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “Intel ® PROSet/Wireless” Window - Showing Connection 70 • Isys i/O™ 8.4” TableTop WiFi Touchpan el: TPMC- 8T Operations Guide – DOC.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Appendix C: TPMC-8T Multi-Language Pack The TPMC-8T Multi-Language Pack adds s upport for 32 international languages in addition to the default Engl ish language support in the TPMC-8T.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Software License Agreement This License Agreement (“Agreement”) is a legal contract be tween you (either an individual or a single business entity) and Crestron Electronics, Inc.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel If You are a business or organization, You agree that upon reque st from Crestron or its author ized agent, You will within thirty (30) day.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise m ay be returned for credit, exchange or service without pri o r authorization from CRESTR ON. To obtain warranty service for CR ESTRON products, contact an authorized CRESTRON dealer.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Microsoft ® Windows XP ® Embedded End User License Agreement • You have acquired a device (“DEVICE”) th at includes software licensed by Cres tron Electronics from Microsoft Licensing Inc.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T • Maximum Number of Processors. The SOFTWARE may not be used by more than two (2) processors at any one time on the DEVICE. • Remote Boot Feature. Your DEVICE may be enabled with a Remote Boot feature which includes Remote Boot Installation Services tool.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel This page is intention ally left blank. Operations Guide – DOC. 6567C Isys i/O™ 8.4 ” TableTop WiFi Touchpanel: TPMC-8 T • 77.
Crestron Electronics, Inc. Operations Guide – DOC. 6567C 15 Volvo Drive Rockleigh, NJ 07647 (2017770) Tel: 888.CRESTRON 05.09 Fax: 201.767.7576 Specifications subject to www.
An important point after buying a device Crestron TPMC-8T (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Crestron TPMC-8T yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Crestron TPMC-8T - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Crestron TPMC-8T you will learn all the available features of the product, as well as information on its operation. The information that you get Crestron TPMC-8T will certainly help you make a decision on the purchase.
If you already are a holder of Crestron TPMC-8T, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Crestron TPMC-8T.
However, one of the most important roles played by the user manual is to help in solving problems with Crestron TPMC-8T. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Crestron TPMC-8T along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center