Instruction/ maintenance manual of the product UPS R3000 XR Compaq
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UPS R3000 XR Main tena nce a nd S erv ice G uide First Edition (Sept ember 2000) Part Number 221891-001 Spare Part Number 223932-001 Compaq Computer Corporatio n.
Notice © 2000 C ompaq Compute r Corpor ation COMPAQ, th e Compaq logo , Compaq Insight Man ag er, and SmartSt art Registered in U.S. Paten t and Trademark Offi ce. All othe r prod uct name s mentione d here in may be trade marks of their r espective compan ies.
Contents About This Guide Symbols in Text .......................................................................................................... v Compaq Technician Notes ............................................................................
iv Compaq UPS R3000 XR Maintenance and Servic e Guide Removal and Replacement Procedu res continued Replacing the UPS Battery Pack ..............................................................................3-8 Disposing of Used B atteries .........
About This Guide This Maintenance and Service Guide is a tro ubleshooting guide that can be used for refere nce when servicing C ompaq R3000 XR series of Uninterrupti ble Power Syst ems (UPSs ).
vi Compaq UPS R3000 XR Maintenance and Servic e Guide Compaq Technician Not es WARNING: Only authorized t echnicians trained by C ompaq s hould attemp t to r epair th is equipmen t. All troubles hootin g and rep air proced ures are de tailed to allow on ly subass embly/modu le level r epair.
About This Guide vii Telephone Numbers For the name of your nearest Compaq Authorized Reseller: ■ In the United St ates, call 1-8 00-345-1518 ■ In Canada, call 1 -800-263-5 868 For Compaq techni c.
Chapte r 1 Before You Begi n Safety and Prod uct In formation WARNING: The Compaq Uninterruptible Power System (UPS) R3000 XR contains hazardous voltag e levels and energy circuits. There is a risk of personal injury from electrical shock and hazardous energy levels.
1-2 Compaq UPS R3000 XR Maintenance and Service Gu ide Technician Notes WARNING: To reduce the risk of p ers onal injury from elec trical s hock and hazardous energy levels: Only auth orized tech nicians tr ained b y Compaq sh ould attemp t to repa ir this eq uipment.
Before Yo u Begin 1-3 Communication Ports CAUTION: To red uce the r isk of damag e to th e equipmen t, only u se the DE 9 UPS/Compu ter Interface cabl e sup plied by Compaq (part numb er 201092-00X ) to connect the communica tions port to the host computer.
1-4 Compaq UPS R3000 XR Maintenance and Service Gu ide THIS PRODUCT CONT AINS A NONSPILLABLE BA TTER Y Ne xt Recharge Date: Please ref er to Maintenance Section of Owner's Manual enclosed inside 14-DEC-01 Figure 1-1. Checking the ba ttery rech arge date lab el IMPORTANT: Do not use the batt eries if t he recharge date has passed (Fi gure 1-1).
Chapte r 2 Illustrated Parts List This chapter p rovides the illu strated parts b r eakd o wn and a spare par ts list for the Co mpaq UPS R3000 XR. See Tabl e 2-1 for the na mes of re ferenced spare part s.
2-2 Compaq UPS R3000 XR Maintenance and Service Gu ide Exploded View 1 4 2 6 5 3 Figure 2-1. Exploded view, Compaq UPS R3000 XR.
Illustrated Part s List 2-3 Table 2-1 UPS Spares Parts List Ref Description Spares Part # 1 UPS Chassis ** 2 Front Bezel 204507-001 3 Electronics M odule (low voltage) Electronics M odule (hig h volta.
2-4 Compaq UPS R3000 XR Maintenance and Service Gu ide 17 16 14 15 15 14 Figure 2- 2. Exploded vi ew, Extended Runti me Module.
Illustrated Part s List 2-5 Table 2-2 Extended Runti me Module Spares Pa rts List Ref Description Spares Part # r Battery Packs 204503-001 t Battery Brac kets ** y Front Bezel 204511-001 u Chassis fo .
Chapte r 3 Removal and Replacement Procedures This chapter provides g uidance for removi ng and replacing spare parts in the Compa q UPS R3000 XR . Before You Begin WARNING: The Compaq UPS R3000 XR is a high-energy product. There is a risk of personal injury fr om electrical s hock and hazardous energy levels.
3-2 Compaq UPS R3000 XR Maintenance and Service Gu ide Tools Required To service a UPS R3000 XR, yo u need one or m ore of the foll owing: ■ #2 Phillip s screwdriv er ■ ¼-inch dr iv er ■ Compaq.
Removal and Replacement Procedures 3-3 Front Panel Controls and LE D Display The UPS front panel contains f our control buttons and ten LEDs that c reate the interface for setup, config uration, l oad control, and status monitoring. 11 1 2 3 15 14 13 4 5 12 6 7 9 10 8 Figure 3-2.
3-4 Compaq UPS R3000 XR Maintenance and Service Gu ide Table 3-2 Front Panel Controls a nd LED Display cont inued Item Name Function 8 51% to 75% load Indicates th at the UPS is approxim ately 51% to .
Removal and Replacement Procedures 3-5 11 2 3 4 5 6 7 8 10 1 9 Figure 3-4. H igh voltag e unit re ar panel c omponents Table 3-3 Rear Panel Components Item Description 1 REPO port 2 ERM connector 3 Co.
3-6 Compaq UPS R3000 XR Maintenance and Service Gu ide Modes of Operation The UPS has four m odes of ope ration: St andby, Operate, Configure, an d Auto-Bypass. Standby Mode Place the UPS in St andby mode by pres sing the STANDBY button o n the front panel.
Removal and Replacement Procedures 3-7 Powering Down the UPS To completely remo v e power from the UPS: 1. Power down all equipment being su pported by the UPS (att ached loads). 2. Place the UPS in S tandby mode by pressing the STANDB Y button on the front panel.
3-8 Compaq UPS R3000 XR Maintenance and Service Gu ide Replacing the UPS Batt ery Pack When the Bad Batter y /Low Battery LED 1 turns red, th e battery pack will need to be replaced within 30 t o 60 da ys.
Removal and Replacement Procedures 3-9 To replace the battery pack: 1. Obtain access to the battery pack by pulling on both ends of the front bezel 1 to remove it. 2. Locate the two screws 2 on the metal battery bracket 3 . 1 3 2 Figure 3-6. Rem oving the front be zel 3.
3-10 Compaq UPS R3000 XR Maintenance and Servic e Guide 4. Pull out the battery pack. Set as ide the used battery pack for p roper disposal. See “Disposing of Used Batteries,” in this chap ter. Figure 3- 8. Removing the batt ery pack WARNING: The UPS R3000 XR batt ery pack weighs 42 lb (19 kg).
Removal and Replacement Procedures 3-11 Replacing the Electr onics Module NOTE: The electronics mod ule c an be replaced (h ot-sw apped) w ithout pow ering off th e UPS. To repl ace the electron ics modu le with the UPS pow er off, fo llow the proc edu re in “Pow ering Dow n the UPS ,” in th is chapter.
3-12 Compaq UPS R3000 XR Maintenance and Servic e Guide 2. Obtain access to the electron ics mo dule b y pulling on both ends of the front bezel 1 to remove it. 3. Locate the two screws 2 on the el ectronics modul e 3 . 1 3 2 Figure 3-10. Removing the front bezel 4.
Removal and Replacement Procedures 3-13 CAUTION: To av oid drop ping the load while h ot-sw apping the electron ics modu le, hold dow n the TES T/ALAR M RESET bu tton while s liding th e new electr onics mod ule into the chas sis.
3-14 Compaq UPS R3000 XR Maintenance and Servic e Guide Replacing an Option or Communication Board NOTE: The opti on or communi cation board can be replaced (hot -swapped) witho ut poweri ng off the UPS.
Removal and Replacement Procedures 3-15 3. Remove the screw s securing the board to the UPS. 4. Pull the board out of the unit. Figure 3-14. Removing an option board 5. Slide the new bo a rd in to the UPS. 6. Tighten the screws that secure the board to the UPS.
3-16 Compaq UPS R3000 XR Maintenance and Servic e Guide Replacing the UPS Unit To replace the UPS: 1. Power down th e UPS. Follow the proc edur e in “Power ing Down the UPS,” in th is chapter. 2. Turn all battery circuit breakers on the ERMs (one circuit brea ker each) to the Off positi on.
Removal and Replacement Procedures 3-17 6. Remove the UPS front bezel. 7. Remove the screws that s ecure the UPS to the front of the rac k. 8. Remove the UPS from the rack. 9. To replace the UPS, place the new unit in the rac k and reverse steps 1 through 7.
3-18 Compaq UPS R3000 XR Maintenance and Servic e Guide 2. Obtain access to the ba ttery p acks by pulling on both ends of th e ERM front bezel to remove it. Figure 3-18. Removing the ERM front bezel 3. Remove two s crews 1 from each metal batter y bracket and lift off t he battery brackets 2 .
Removal and Replacement Procedures 3-19 4. Pull out t he battery packs. S et aside the used battery pac ks for proper disposal. S ee “Disposing of Used Batteries,” in this chap ter. Figure 3-20. Removing the battery packs 5. To replace the battery packs, reverse s teps 1 through 4.
3-20 Compaq UPS R3000 XR Maintenance and Servic e Guide Replacing an ERM To replace an ERM: 1. Turn all battery circuit breakers on all attached ERMs (one circuit brea ker each) to the O ff positi on. 2. Unplug the ERM from the back of the UPS. Figure 3-21.
Chapte r 4 Troubleshooting This chapter p rov id es information on the f o llowing topics: ■ Troubleshoot i ng problems that occur duri n g UPS st art ■ Troubleshoot ing problems that occur a fter.
4-2 Compaq UPS R3000 XR Maintenance and Service Gu ide Table 4-1 Troubleshooting Guide (UPS Start) continued Symptom Poss ible Caus e Suggest ed Acti on Bad Battery/Low Batte ry LED is flashi ng red Battery vol tage is low because th e UPS has b een out-of-s ervice for a long per iod.
Trouble sho oti ng 4-3 Table 4-2 Troubleshooting Guide (After Start) continued Symptom Poss ible Caus e Suggest ed Acti on Utility LED and On Battery LED are flashi ng red The utilit y freq uency is out of tolerance. Contact a qual ified elec tric ian to ensure th at utilit y power is suitable fo r the UPS .
4-4 Compaq UPS R3000 XR Maintenance and Service Gu ide Table 4-2 Troubleshooting Guide (After Start) continued Symptom Poss ible Caus e Suggest ed Acti on Utility LED is flas hing red and th e unit is in Auto-Byp ass mode A potential for over load e xists.
Chapte r 5 Specifications This chapter pr ovides specifi cations that ap ply to all C ompaq UPS R 3000 XR models : ! Physical specifications ! Input specificat ions ! Output specifi cations ! Overcurr.
5-2 Compaq UPS R3000 XR Maintenance and Service Gu ide Input Specifi cations Table 5-2 Input Specifi cations UPS Model Utility Voltage Frequency (Hz) Default Setting s Nominal Voltage (VAC) Available .
Specificat ions 5-3 Output Specifi cations Table 5-3 Output Specifications UPS Model Effective VA Nominal Power Rating (W) Load Segment # Output Receptacles R3000 XR-NA 2880 2700 1 2 x 5-15R 1 x L5-30.
5-4 Compaq UPS R3000 XR Maintenance and Service Gu ide Table 5-4 Output Specifications Characteristics Configu ration Setting (VAC) Available Nominal Output Voltage (VAC) Voltage 100 100 110 110 120 1.
Specificat ions 5-5 Overcurrent Protection Table 5-5 Overcu rrent P rotectio n Per Mo del UPS Model Input Pr otectio n R3000 XR-NA Circuit protector for each load s egment R3000j XR-JPN Circuit protec.
5-6 Compaq UPS R3000 XR Maintenance and Service Gu ide Environmental Specif ications Table 5-8 Environmental Specifications Feature Specification Operating temperatu re 10 o C to 40 o C (50 o F to 104.
Index A adapters, remo ving 3-14 alarms general 3-3 responding t o 4-2 silenci ng 3-4 troubleshoot ing 4-1 altitude, oper a ting 5 - 6 audible noise s pecifications 5-6 Auto-Bypass mode 3-6 B backup t.
2 Compaq UPS R3000 XR Maintenance and Servic e Guide emergency s hutdown procedures 3-7 environmental specifications 5-6 ERM batteries part number 2-5 replacing 3-17 descripti on 3-17 exploded view 2-.
Index 3 removing front bezels 3-9, 3-1 8 UPS power 3-7 replacing adapters 3-14 batteries 3-8, 3-1 7 electronics modul es 3-11 ERM 3-20 option boards 3-14 UPS 3-16 REPO port 3-5, 3-7 retention cli p, c.
An important point after buying a device Compaq UPS R3000 XR (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Compaq UPS R3000 XR yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Compaq UPS R3000 XR - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Compaq UPS R3000 XR you will learn all the available features of the product, as well as information on its operation. The information that you get Compaq UPS R3000 XR will certainly help you make a decision on the purchase.
If you already are a holder of Compaq UPS R3000 XR, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Compaq UPS R3000 XR.
However, one of the most important roles played by the user manual is to help in solving problems with Compaq UPS R3000 XR. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Compaq UPS R3000 XR along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center