Instruction/ maintenance manual of the product 340 Series Compaq
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b Mainten ance & Ser vice G uide Pr osi gnia De sktop 3 40 S er ies C ompu ter Doc ument P art Number: 3 206 9 5-001 December 200 2 This document provides the reader w ith basic information for maintaining the computer .
© 2002 Compaq Information T echnologies, L.P . Compaq, the Compaq logo, and Prosignia are trademarks of Compaq Info rmation T echnologies Group, L.P . in the U.S. and othe r countries. Microsoft, MS-DOS, W indows, and W indows NT are trademar ks of Microsoft Corporation in the U.
Cont ent s iii Cont ent s 1 Product Description 1.1 System Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Computer Features . . . . . . . . . . . . . . . .
Cont ent s iv Cont ents 4.2 Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2 4.3 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Compaq Pr osignia Desktop 340 Ser ies Computer 1–1 1 Product Des cription This chapter describes the mode l of ferings and features of the Compaq Pros ignia 340 Series Computer .
1–2 Compaq Pr osignia Desktop 3 40 Series C omputer Produc t D esc ription 1.1 S y s t e m D e s i g n This section presents a functional descriptions of the ke y compon ents of the Compaq Prosignia 340 Series Computer .
Compaq Pr osignia Desktop 340 Ser ies Computer 1–3 Product Des cription 1 .2.2 Rear P a nel Conn ectors 1 Mouse 2 Key b o a r d 3 USB P or ts 4 Seri a l P ort 5 Pa r a l l e l Po r t 5 2nd Se ri al .
1–4 Compaq Pr osignia Desktop 3 40 Series C omputer Produc t D esc ription 1. 3 S e r i a l N u m b e r L o c a t i o n The serial number is located at the rear of the computer , below the po wer supply .
Compaq Pr osignia Desktop 340 Ser ies Computer 2–1 2 Spare P ar ts This chapter provides an illustrated parts breakdo wn and a listing of spare parts.
2–2 Compaq Pr osignia Desktop 3 40 Series C omputer Spar e P ar ts 2. 1 S y stem U nit.
Compaq Pr osignia Desktop 340 Ser ies Computer 2–3 Spa re P a rt s Sys t e m U n i t Item Description Spare P art 1 F ront Bez el w ith beze l blank and po wer button 14 9 804 -001 2 Hood ss sembl y.
2–4 Compaq Pr osignia Desktop 3 40 Series C omputer Spar e P ar ts 2. 2 Mass S tor age De vic es.
Compaq Pr osignia Desktop 340 Ser ies Computer 2–5 Spa re P a rt s Mass S torage De vice s Item Descript ion Spare P ar t 1 Disk ette dri v e 13 63 38-001 Har d dr iv e, 5 400 RP M 2 4.
2–6 Compaq Pr osignia Desktop 3 40 Series C omputer Spar e P ar ts 2. 3 Cables.
Compaq Pr osignia Desktop 340 Ser ies Computer 2–7 Spa re P a rt s Cable s Item Description Spare P art 1 P ow er sw itch w ith cable and LEDs 13 63 40 -001 * Pow e r c o r d , U. S . 1 42766 - 0 0 1 Miscellaneous cable kit, inc ludes 146 01 9-001 2 Hard dr iv e cable , 10.
2–8 Compaq Pr osignia Desktop 3 40 Series C omputer Spar e P ar ts 2.4 Standard and O ptional B oards.
Compaq Pr osignia Desktop 340 Ser ies Computer 2–9 Spa re P a rt s Standard and Optional B oards Item Description Spare P art 1 S yste m boa r d 18 7 6 7 2 -001 Intel pr ocessor w ith heatsink and h.
2–10 Compaq Pr osignia Desktop 3 40 Series C omputer Spar e P ar ts 2.5 Miscellan eous P ar ts Misc ellane ous Pa rts Item Description Spare P art 1 Disk ette dri ve mounti ng brac ket 1617 34-001 2.
Compaq Pr osignia Desktop 340 Ser ies Computer 2–11 Spa re P a rt s 2.6 K ey boards 2.7 Monitors K e yboards (not illustra ted) Description Spare P art Inter net ke yboard Belgi a n 13 5 510 -181 F renc h 13 5 510 -051 Inter national 13 5 510 -B31 Spanish 13 5 510 -0 71 S wedish 13 5 510 -106 S wis s 13 5 510 -111 U.
2–12 Compaq Pr osignia Desktop 3 40 Series C omputer Spar e P ar ts.
Compaq Pr osignia Desktop 340 Ser ies Computer 3–1 3 Remo val and Repl acemen t Preliminaries and Rou t in e C are This chapter prov ides general service informatio n for the computer . Adherence to the p rocedures and precautions described in this chapte r is essential for proper service.
3–2 Compaq Pr osignia Desktop 3 40 Series C omputer Re moval and R eplacemen t Pr eliminar ies and R outine Car e 3. 1 .2 Pre v entin g Elec trostatic D amag e to Equipm ent Many electronic components are sensiti ve to ES D. Circuitry design and structure determine the degree of sen sitivity .
Compaq Pr osignia Desktop 340 Ser ies Computer 3–3 Remo val and Replacement Preliminar ies and Routine C are 3. 1 . 4 Grou nd ing W or kst at ions T o pre vent static damage at the w ork station, use the following precautions: ■ Cov er the workstation with approv ed static-d issipati ve material.
3–4 Compaq Pr osignia Desktop 3 40 Series C omputer Re moval and R eplacemen t Pr eliminar ies and R outine Car e 3.2 Rou tin e C a re 3. 2. 1 3.2. 1 Gener al Cleani ng Safe t y Pr ecauti ons ■ Nev er use solvents or flammable solutions to clean the computer .
Compaq Pr osignia Desktop 340 Ser ies Computer 3–5 Remo val and Replacement Preliminar ies and Routine C are ■ V isible debris underneath or between the k eys may be remov ed by v acuuming or shaking. ■ Canned, pressurized air may be used to clean debris from under the keys.
3–6 Compaq Pr osignia Desktop 3 40 Series C omputer Re moval and R eplacemen t Pr eliminar ies and R outine Car e 3.3.2 S crew s The screws used in the computer are not interchangeable. They may hav e standard or metric threads and may be of dif ferent lengths.
Compaq Pr osignia Desktop 340 Ser ies Computer 4–1 4 Remo val and Repl acem ent Procedures After completing all necessary remov al and replace ment procedures, run the Diagnostics utility to verify that all comp onents operate properly .
4–2 Compaq Pr osignia Desktop 3 40 Series C omputer Rem oval an d Rep la ce me nt P roc ed ures 4.2 Hood 1. Prepare the computer for disassembly . 2. Unscrew the thumbscre ws at the bac k of the computer . ✎ The scre ws will remain attached to the hood.
Compaq Pr osignia Desktop 340 Ser ies Computer 4–3 Rem oval an d Rep la ce me nt P roc ed ures 4.3 P o w er Su pply 1. Remo v e the hood. 2. Disconnect all cables connected to the power su pply (cables to the hard driv e, CD drive, diskette dri ve, and system board).
4–4 Compaq Pr osignia Desktop 3 40 Series C omputer Rem oval an d Rep la ce me nt P roc ed ures 4.4 Mas s Stor ag e De vices Item Desc ription 1 Optical dr ive 2 Disk ette dri ve 3 Har d dr iv e.
Compaq Pr osignia Desktop 340 Ser ies Computer 4–5 Rem oval an d Rep la ce me nt P roc ed ures 4.4. 1 CD (O ptical) Driv e If a compact disc is jammed in th e driv e, insert a straightened pa per clip into the manual eject hole and push firm1y . 1. Perform the preparation procedures.
4–6 Compaq Pr osignia Desktop 3 40 Series C omputer Rem oval an d Rep la ce me nt P roc ed ures 4. Remov e the four screws from the side of the CD dri ve. 5. Pull the CD dri v e straight out of the front of the chassis. T o replace the CD dri ve, rev erse this sequence.
Compaq Pr osignia Desktop 340 Ser ies Computer 4–7 Rem oval an d Rep la ce me nt P roc ed ures 4.4.2 Disk e tte Driv e 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Remov e the p ower supply . (Section 4.3) Disconnect the po wer 1 and d ata 2 cables from the diskette dri ve.
4–8 Compaq Pr osignia Desktop 3 40 Series C omputer Rem oval an d Rep la ce me nt P roc ed ures 4. Remov e the screw that holds the disk e tte driv e and bracket to the chassis. 5. Grasp the dri ve bracket assembly on both side s and pull it to wards the rear of the chassis.
Compaq Pr osignia Desktop 340 Ser ies Computer 4–9 Rem oval an d Rep la ce me nt P roc ed ures 4.4.3 Hard Driv e 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Disconnect the po wer 1 and signal 2 cables from the hard dri ve. 4. Remov e the screw holding t he hard driv e and bracket to the chassis.
4–10 Compaq Pr osignia Desktop 3 40 Series C omputer Rem oval an d Rep la ce me nt P roc ed ures 6. Remov e the four screws at the bottom of the hard driv e brack et to release the hard dri ve.
Compaq Pr osignia Desktop 340 Ser ies Computer 4–11 Rem oval an d Rep la ce me nt P roc ed ures 4.5 V ideo C ard 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Remov e the scre w holding the video card bracket to th e chassis, and pull the vid eo card out of the slot.
4–12 Compaq Pr osignia Desktop 3 40 Series C omputer Rem oval an d Rep la ce me nt P roc ed ures 4.6 Net w ork Card 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Remov e the scre w holding the netw ork card bracket to the chassis, and pull the netw ork card out of the slot.
Compaq Pr osignia Desktop 340 Ser ies Computer 4–13 Rem oval an d Rep la ce me nt P roc ed ures 4.7 F ax/Modem C ard 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Remov e the scre w holding the fax/modem bracket to the chassis, and pull the fax/modem card out of the slot.
4–14 Compaq Pr osignia Desktop 3 40 Series C omputer Rem oval an d Rep la ce me nt P roc ed ures 4.8 Memor y Module 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Remov e the po wer supply . 4. Release the latches 1 at each end of the DIMM socket and unplug the DIMM 2 from the system board.
Compaq Pr osignia Desktop 340 Ser ies Computer 4–15 Rem oval an d Rep la ce me nt P roc ed ures 4.9 R T C B at tery Å WA R N I N G : T his compu ter co ntains an int ernal lithium ba t t ery . Ther e i s a r isk of f ire and burns if the batter y is not handled pr o perl y .
4–16 Compaq Pr osignia Desktop 3 40 Series C omputer Rem oval an d Rep la ce me nt P roc ed ures 4. 1 0 Proce s sor 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Remov e the p ower supply . (Section 4.3) 4. Locate th e heatsink 2 on the sy stem board.
Compaq Pr osignia Desktop 340 Ser ies Computer 4–17 Rem oval an d Rep la ce me nt P roc ed ures 4. 1 1 Fr ont B ezel 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Release the latches at the middle and bottom of the bezel, then piv ot the bezel up and aw ay from the chassis.
4–18 Compaq Pr osignia Desktop 3 40 Series C omputer Rem oval an d Rep la ce me nt P roc ed ures 4. 1 2 On -B utton B oard 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Remov e the front bezel. (Section 4.11) 4. Disconnect the on-b utton board connector from th e system board.
Compaq Pr osignia Desktop 340 Ser ies Computer 4–19 Rem oval an d Rep la ce me nt P roc ed ures 4. 1 3 Sy s tem Board Brack et 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Remov e the modem. 4. Remov e the network card. 5. Remov e the video card.
4–20 Compaq Pr osignia Desktop 3 40 Series C omputer Rem oval an d Rep la ce me nt P roc ed ures 4. 1 4 Sy s tem Board 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Remov e the system board bracket. (Section 4.13) 4. Remov e all of the cables from the system board.
Compaq Pr osignia Desktop 340 Ser ies Computer 4–21 Rem oval an d Rep la ce me nt P roc ed ures 4. 1 5 1/O P anel 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Remov e the system board bracket. 4. Gently push the I/O panel into the chassis from the rear of the unit.
4–2 2 Compaq Pr osignia Desktop 340 Ser ies Computer Rem oval an d Rep la ce me nt P roc ed ures.
Compaq Pr osignia Desktop 340 Ser ies Computer 5–1 5 S y stem B oard Jumpers and S witc hes 5 . 1 Sy s tem Board Jumpers and S witc hes Jumpers and S witches Item Description Item Desc ription B T1 .
5–2 Compaq Pr osignia Desktop 3 40 Series C omputer S ystem Boar d Jump ers and S witc hes 5 .2 C learin g and Set ting P a ssw ords Setting the Passw ord provides access pr otection for the Comp uter Setup utility . Follo w the instructions below to clear the passw ord.
Compaq Pr osignia Desktop 340 Ser ies Computer 5–3 S ystem Board Jumpers and Sw itches 5 .3 Reset ting CMOS The computer's configuration (CMO S) may occasionally be corrupted. If it is, it is necessary to clear the CMOS memory using the CMOS b utton on the system board.
5–4 Compaq Pr osignia Desktop 3 40 Series C omputer S ystem Boar d Jump ers and S witc hes.
Compaq Pr osignia Desktop 340 Seri es Computer Index–1 Ind e x A access panel removal and replacement 4–2 audio cable spare part number 2–7 B battery 3–6 removal and replacement 4–15 safety .
Compaq Pr osignia Desktop 340 Seri es Computer Index–2 Index Network Interface Card (NIC) spare part number 2–9 O On-button board removal and replacement 4–18 optical drive cable spare part numb.
Compaq Pr osignia Desktop 340 Seri es Computer Index–3 Index spare part number, chassis 2–3 speaker spare part number 2–10 standard and optional boards spare part numb er 2–8 static electricit.
Compaq Pr osignia Desktop 340 Seri es Computer Index–4 Index.
An important point after buying a device Compaq 340 Series (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Compaq 340 Series yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Compaq 340 Series - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Compaq 340 Series you will learn all the available features of the product, as well as information on its operation. The information that you get Compaq 340 Series will certainly help you make a decision on the purchase.
If you already are a holder of Compaq 340 Series, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Compaq 340 Series.
However, one of the most important roles played by the user manual is to help in solving problems with Compaq 340 Series. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Compaq 340 Series along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
