Instruction/ maintenance manual of the product 228399-373 Compaq
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My Presario - Getting Started www .compaq.com 228399-373.
Notice © 2001 Compaq Computer Corporation COMP A Q and the Compaq logo Registered in U.S. Pa tent and T rademark Office. Microsoft and W indows are trademarks of Microsoft Corporation. All other product names mentioned herein may be trademarks or registered trademarks of their respecti ve companies.
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M Y P RESARIO —G ETTING S TARTED C ONTENTS i C C C Ch h h ha a a ap p p pt t t te e e er r r r 1 1 1 1 I II In n n nt t t tr r r ro o o od d d du u u uc c c ct t t ti i i io o o on n n n. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ii C ON TENTS M Y P RESARIO — G ETTING S TARTED Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 Setting Up Your Printer .
M Y P RESARIO — G ETTING S TARTED C ONTENTS iii Playing an Audio CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14 Playing a DVD-ROM Movie . . . . . . . . . . . . . . . . . . . . . . . . 3-15 Creating Your Own CDs . . . . . . . . .
iv C ON TENTS M Y P RESARIO — G ETTING S TARTED C C C Ch h h ha a a ap p p pt t t te e e er r r r 5 5 5 5 C C C Co o o om m m mm m m mo o o on n n n T T T Ta a a as s s sk k k ks s s s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
M Y P RESARIO — G ETTING S TARTED I NTRODUCTION 1-1 In This Chapter In tr oduc tion Congratulations! As the owner of a new Compaq Internet PC, you have joined the world-wide community of Presario computer users.
1-2 I NTRODUCTION M Y P RESARIO — G ETTING S TARTED Who Should Read This Guide? This guide is designed for both beginners and experienced computer users.Y ou can read from cover to cover to learn basic information about your computer or scan the guide for information on a specific topic.
M Y P RESARIO — G ETTING S TARTED I NTRODUCTION 1-3 Symbols and Graphics Used W arnings and cautions are displayed to protect you from injury , your equipment from damage, and your files from data loss.
1-4 I NTRODUCTION M Y P RESARIO — G ETTING S TARTED Where Can I Find Information? Information is available in several forms: printed documents, electronic documents on the CD that came with your computer , and the Compaq W eb site.
M Y P RESARIO — G ETTING S TARTED I NTRODUCTION 1-5 Safety Y our computer is an electrical device. T reat it with care to avoid personal injury and damage to the equipment.
1-6 I NTRODUCTION M Y P RESARIO — G ETTING S TARTED How Do I Find Informat ion on the CD-ROM? Using My Presario — Learning More CD 1. Choose the topic or manual you want to learn more about by clicking 2 times. 2. The screen displays the file hierarchy in the navigation panel on the left 1 and the contents on the right 2 .
In This Chapter M Y P RESARIO — G ETTING S TARTED S ETTING U P Y OUR C OMPUTER 2-1 Setting Up Yo u r Co m p u t e r Y our C omputer at a Glance, 2-2 Plug In and Go!, 2- 3 R egistr ation, 2 -4 Printer Setup , 2- 5 Y our Internet PC is designed for complete ease of use — from setting up to upgrading new components.
2-2 S ETTING U P Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED Your Computer at a Glance Before you begin, you ’ ll want to become familiar with the components of your Compaq Presario. Some components, such as the keyboar d and mouse, have color-coded connectors that match the ports on the back of your computer .
M Y P RESARIO —G ETTING S TARTED S ETTING U P Y OUR C OMPUTER 2-3 Plug In and Go! If a cable is disconnected or you move your computer to another location, this topic helps you to quickly set up again. It’ s a good idea to pur chase a sur ge protector to pr otect your computer fr om electrical spikes and power sur ges.
2-4 S ETTING U P Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED Registration The first time you turn on your computer , you are guided through the registration process before accessing the W indows desktop. It is very important that you register ➜ W indows with Microsoft ➜ Y our computer with Compaq Note: Registration is by card.
M Y P RESARIO — G ETTING S TARTED S ETTING U P Y OUR C OMPUTER 2-5 Printer Setup After setting up and registering your computer , you are ready to set up your printer . A printer allows you to print any document from your My Pr esario — Learning Mor e CD, your e-mail, and W eb sites.
2-6 S ETTING U P Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED.
In This Chapter M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMPUTER 3-1 Using Y our Co m p u t e r K eyboard Basics , 3-2 K eyboard Buttons , 3- 3 Scroll Mouse, 3-9 Speak ers , 3- 11 Diskette, .
3-2 U SING Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED Keyboard Basics The standard keys perform the following functions: ➜ Main keys are the typewriter-style keys. ➜ Function keys are the F1 through F12 keys. T wo of these keys are active even without a program running.
M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMPUTER 3-3 Keyboard Buttons The keyboard buttons make it easier and faster to get on the Internet, use your favourite software, or listen to your favourite CD. Y ou might even want to watch a movie or send an e-mail.
3-4 U SING Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED W ith the press of a keyboard button, you can get on the Internet fast, read your e-mail, or check out the latest in entertainment. Depending on which Internet Service Provider (ISP) you have, the default options provided by the Internet Zone buttons may vary .
M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMPUTER 3-5 Y ou can access your favourite program, W eb site, or document by pressing the Quick Launch We b buttons. These are the Help G and My Program D buttons. Refer to “ Pr eventive Maintenance ” on the My Pr esario — Learning More CD for additional information on service and support.
3-6 U SING Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED After you assign the My Program D button settings, pressing the button automatically opens your selected software, W eb site, or document. Instructions for r eassigning this button ar e found on the My Pr esario — Learning More CD.
M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMPUTER 3-7 If you ’ re going to be away from your computer but want to leave the power on, you can let your computer go to sleep. This process allows you to run programmes while your computer goes into a low- power state, which saves energy .
3-8 U SING Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED The system lights on the keyboard provide a quick status of your computer and keyboard settings. Post Office Pr otocol (POP) is a commonly used messaging pr otocol. The most widely used implementation of this pr otocol is POP3.
M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMPUTER 3-9 Scroll Mouse Y our computer comes with a scroll mouse. The scroll mouse directs a cursor on the W indows desktop. Y ou use the mouse to move quickly and easily through a document or W eb site.
3-10 U SING Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED AutoScroll allows you to move forward and backward through a document without having to move the mouse or mouse wheel continuously . The scr oll mouse can be customised for a left-handed user fr om the Mouse Pr operties dialog box.
M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMPUTER 3-11 Speakers (available on select models) Speaker options depend on which model you purchase. However , the JBL Platinum Series are the standard speakers that come with most new Compaq Presario monitors.
3-12 U SING Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED Diskette, Hard Drive, CD-ROM, CD-RW, DVD-ROM, and Zip Drives Y our computer may have one or more drives depending on the model you purch.
M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMPUTER 3-13 The CD-ROM drive allows you to read data from a CD or listen to a music CD. The CD-R W drive allows you to read and write data to a disc(s) for storage, and allows you to listen to music or read data CDs.
3-14 U SING Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED Removing a Disc from a Drive 1. Press the Load/Eject 1 button to open the drive door . 2. Carefully remove the CD or the DVD from the drive. 3. Press the Load/Eject 1 button on the front of the drive to close the door .
M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMPUTER 3-15 Y ou can only play a DVD movie from a DVD-ROM drive. When you are finished watching a movie, store the DVD in its protective case. Y ou can contr ol the actions of the DVD player (pause, r ewind, etc.
3-16 U SING Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED The CD-R W drive allows you to create your own CDs. Y ou can buy two types of media: CD-R and CD-R W . CD-R media can be played on most of the newer CD players, CD-ROM, and DVD-ROM drives.
M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMPUTER 3-17 The Zip drive makes organising, copying, storing, and transporting large files easy . The Zip drive uses a Zip disk, which gives you more storage space than a diskette.
3-18 U SING Y OUR C OMPUTER M Y P RESARIO — G ETTING S TARTED Internet Video Camera The Logitech QuickCam Express Internet video camera provides many useful features: ➜ Captures images at the touc.
M Y P RESARIO — G ETTING S TARTED W ELCOME TO THE W EB 4-1 In This Chapter Basic C oncepts , 4-2 Internet C onnec tion, 4-3 W eb Searches , 4-4 E-mail, 4-5 C onten t Advisor , 4-8 My Pr esario W eb Site, 4-10 W elc ome to the W eb In just a few moments, you will be on the W orld W ide W eb.
4-2 W ELCOME TO THE W EB M Y P RESARIO — G ETTING S TARTED Basic Concepts Internet, W eb, URL, hyperlinks, cyberspace — sound confusing? The Internet definitely has its own terminology . T ake a few moments to understand some basic concepts that will help you start surfing the W eb.
M Y P RESARIO — G ETTING S TARTED W ELCOME TO THE W EB 4-3 Internet Connect ion Connecting with AOL If you have chosen AOL as your ISP and completed “ Setting the Internet Buttons to AOL, ” press the Instant Internet button to access the AOL home page.
4-4 W ELCOME TO THE W EB M Y P RESARIO — G ETTING S TARTED Web Searches One way to find what you ’ re looking for on the W eb is to use a search engine — your personal guide to the W eb. A search engine takes information that is scattered on W eb sites all around the world and lists it for easy viewing and printing.
M Y P RESARIO — G ETTING S TARTED W ELCOME TO THE W EB 4-5 E E E E- - - -m m m ma a a ai i i il l l l E-mail (electronic mail) is very similar to the mail the postal carrier delivers to your home or office — except much faster .
4-6 W ELCOME TO THE W EB M Y P RESARIO — G ETTING S TARTED T o send and receive e-mail, you need an e-mail address so that your Internet Service Provider (ISP) will know where to “ pick up ” and “ deliver ” mail. The My Pr esario — Learning Mor e CD has information on finding e-mail addr esses.
M Y P RESARIO — G ETTING S TARTED W ELCOME TO THE W EB 4-7 Now that you ’ ve connected to an ISP , set up Outlook Express, and have an Internet address, it ’ s time to write your first e-mail message. E-mail addr esses are written in a very specific way .
4-8 W ELCOME TO THE W EB M Y P RESARIO — G ETTING S TARTED Content Advisor Y ou receive e-mail messages automatically , even when your computer is shut down! Y our ISP stores these messages until you decide to open your e-mail program and read them.
M Y P RESARIO — G ETTING S TARTED W ELCOME TO THE W EB 4-9 The Internet provides you with access to a wide variety ofinformation, but some information may not be suitable for every viewer . W ith Content Advisor , you can: ➜ Control Internet access.
4-10 W ELCOME TO THE W EB M Y P RESARIO — G ETTING S TARTED My Presario Web Site One of the first places you'll want to visit on the Internet is the My Presario W eb site: www .
M Y P RESARIO — G ETTING S TARTED C OMMON T ASKS 5-1 In This Chapter C ommon Ta s k s In this chapter , you learn how to perform some of the more common activities with your new Internet PC. More details about these and other everyday activities can be found on the My Pr esario — Learning Mor e CD.
5-2 C OMMON T ASKS M Y P RESARIO — G ETTING S TARTED Print Basics T o print one or more pages from a document file or W eb page, you have to connect your printer and install the necessary software. These procedures are detailed in the “ Setting Up Y our Computer ” chapter in this guide.
M Y P RESARIO — G ETTING S TARTED C OMMON T ASKS 5-3 Digital Audio Files In addition to music CDs, your computer can play digital audio files, such as music downloaded from the Internet. Y ou can download MP3 files and play them using Audio Manager software (available on select models).
5-4 C OMMON T ASKS M Y P RESARIO — G ETTING S TARTED Games Y our new Internet PC is not only a powerful tool for surfing the Internet and running software, it can also allow you to play games. Y our computer came with several W indows games preinstalled, and many more are available for purchase or by downloading from the Internet.
M Y P RESARIO — G ETTING S TARTED C OMMON T ASKS 5-5 Software Y ou may want to purchase and install additional software. Software can be installed from a CD, DVD, or diskette, and it can be downloaded from a W eb site. The installation process automatically begins when you insert the CD in the disc drive.
5-6 C OMMON T ASKS M Y P RESARIO — G ETTING S TARTED If you download software from a W eb site, follow the installation instructions that are usually displayed on the W eb page. If installation instructions are not available, complete the steps listed here.
M Y P RESARIO — G ETTING S TARTED N EED S OME H ELP ? 6-1 In This Chapter Need Some Help? This chapter provides information on how to identify and fix common problems that may occur with your computer . W ithout contacting a technician, you can easily diagnose and fix many computer problems on your own.
6-2 N EED S OME H ELP ? M Y P RESARIO — G ETTING S TARTED Helpful Hints For additional tr oubleshooting information r elating to your printer or monitor , see the documentation that came with your equipment.
M Y P RESARIO — G ETTING S TARTED N EED S OME H ELP ? 6-3 QuickRestore CD The QuickRestore CD can reinstall the software to the state it was in when you purchased the computer . Y ou also have the option of restoring your computer to the way it was when you performed the last User Backup.
6-4 N EED S OME H ELP ? M Y P RESARIO — G ETTING S TARTED Compaq Support Compaq Support If you have a computer problem or question, check the following resources for answers: ➜ Review the “ Need Some Help? ” chapter in this guide for suggestions on how to fix the problem.
M Y P RESARIO — G ETTING S TARTED N EED S OME H ELP ? 6-5 Troubleshooting If a solution does not fix your problem, try all solutions for the symptom or try the solution a second time. Befor e contacting T echnical Support, keep in mind that the information needed to corr ect the pr oblem may be at your fingertips.
6-6 N EED S OME H ELP ? M Y P RESARIO — G ETTING S TARTED Symptom CD-ROM, CD-RW , or DVD-ROM drive cannot read a disc or takes too long to start. Recording audio CDs is difficult or impossible. CD-ROM, CD-RW, or DVD-ROM Note: See online Help in the Easy CD Creator software for detailed troubleshooting tips.
M Y P RESARIO — G ETTING S TARTED N EED S OME H ELP ? 6-7 Symptom Not reading drive: “ Abort, Retry , Fail? ” message appears. “ Non-system disk or disk error ” message is displayed. Diskette Drive Problem Solution A non-formatted diskette has been inserted.
6-8 N EED S OME H ELP ? M Y P RESARIO — G ETTING S TARTED Diskette drive light stays on. Diskette drive cannot save information to diskette. Symptom Diskette has been improperly inserted.
M Y P RESARIO — G ETTING S TARTED N EED S OME H ELP ? 6-9 Diskette drive cannot read a diskette. Symptom Screen is blank, and monitor power light is not lit. Screen is blank. Symptom Display (Monitor) Diskette drive has failed. Call Compaq T echnical Support.
6-10 N EED S OME H ELP ? M Y P RESARIO — G ETTING S TARTED Symptom Computer seems to be locked up. Hard drive error message is displayed. Hard drive fault protection error message is displayed. Hard Drive Problem Solution Programme in use has stopped responding to commands.
M Y P RESARIO — G ETTING S TARTED N EED S OME H ELP ? 6-11 Symptom Cannot connect to the Internet. Cannot automatically launch Internet programmes. Internet takes too long to download Web sites. Internet Access Problem Solution Internet Service Provider (ISP) account is not set up properly .
6-12 N EED S OME H ELP ? M Y P RESARIO — G ETTING S TARTED Symptom Keyboard commands and typing are not recognised by computer . Mouse does not respond to movement or is too slow . Mouse will only move vertically or horizontally . Keyboard and Scroll Mouse Problem Solution Keyboard connector is not properly connected.
M Y P RESARIO — G ETTING S TARTED N EED S OME H ELP ? 6-13 Memory Problem Solution All memory in computer is being used by open programmes, and memory is needed for desired task. T o avoid Windo ws automatically running unnecessary programmes a t startup: 1.
6-14 N EED S OME H ELP ? M Y P RESARIO — G ETTING S TARTED Power Problem Solution Line voltage selection switch is not in the proper position for your region (115V/ 230V). Set the line voltage selection switch to the correct setting for your region, or call Compaq T echnical Support for assistance.
M Y P RESARIO — G ETTING S TARTED I NDEX 1 S S S Sy y y ym m m mb b b bo o o ol l l ls s s s .wma 5-3 @ sign 4-6 A A A A AC power port 2-2 Adaptec Easy CD Creator creating CDs 3-16 Add/Remove Progra.
2 I NDEX M Y P RESARIO — G STTING S TARTED CD drive 2-2 CD/DVD-ROM cleaning 6-6 Windows does not detect driver 6-6 CD/DVD-ROM Control buttons 3-3 Eject/Load 3-3 Fast Forward/Next Track 3-3 Play/Paus.
M Y P RESARIO — G ETTING S TARTED I NDEX 3 undeliverable 4-5 using 4-6 writing messages 4-5 emergency diskette 6-3 energy saver low-power state 3-7 F F F F files accessing 3-9 function keys F1 throu.
4 I NDEX M Y P RESARIO — G STTING S TARTED M M M M memory problems with 6-14 Microsoft registration 2-4 modem line in 2-3 monitor flat-panel monitor 6-9 port, illustrated 2-2 problems with 6-9 mouse.
M Y P RESARIO — G ETTING S TARTED I NDEX 5 Q Q Q Q Quick Launch Web buttons 3-5 Help 3-5 My Programme 3-5 Quick Set-Up poster 2-3 R R R R recovery CD 6-3 removing programmes 5-5 S S S S Scroll Mouse.
6 I NDEX M Y P RESARIO — G STTING S TARTED Z Z Z Z Zip drive or Zip disk inserting a disk 3-17 removing 3-17 removing a disk 3-17.
An important point after buying a device Compaq 228399-373 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Compaq 228399-373 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Compaq 228399-373 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Compaq 228399-373 you will learn all the available features of the product, as well as information on its operation. The information that you get Compaq 228399-373 will certainly help you make a decision on the purchase.
If you already are a holder of Compaq 228399-373, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Compaq 228399-373.
However, one of the most important roles played by the user manual is to help in solving problems with Compaq 228399-373. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Compaq 228399-373 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center