Instruction/ maintenance manual of the product CT-S4000DC Citizen Systems
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LINE THERMAL PRINTER MODEL CT -S4000/CT -S4000DC User’ s Manual.
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IMPORT ANT : This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual, may cause interference to radio communications.
— 1 — GENERAL PRECAUTIONS ● Before using this product, be sure to read through this manual. After having read this manual, keep it in a safe, readily accessible place for future reference. ● The information contained herein is subject to change without prior notice.
— 2 — SAFETY PRECAUTIONS ... WHICH SHOULD BE STRICTL Y OBSERVED Before using this product for the first time, carefully read these SAFETY PRECAUTIONS.
— 3 — ■ Do not use or store this product in a place where it will be exposed to: * Flames or moist air . * Direct sunlight. * Hot airflow or radiation from a heating device. * Salty air or corrosive gases. * Ill-ventilated atmosphere. * Chemical reactions in a laboratory .
— 4 — Do not use the printer under the following conditions. ■ A state subject to vibration or unstable state. ■ A state with this product slanted. • Otherwise dropping may cause injury . • Poor print quality may occur . ■ A state where the printer ventilation holes are obstructed by a nearby wall or other equipment.
— 5 — PRECAUTIONS IN HANDLING THE PRINTER Please observe the following precautions for power source and power cord: ■ Do not plug or unplug the power cord with a wet hand.
— 6 — Caution label is attached on the position shown in the following figure. Carefully r ead the precautions in handling before using the printer . THIS LABEL INDICA TES THE RISK OF ANY INJURY DUE TO “HIGH TEMPERA TURE” OF THE PRINT HEAD. To prevent possible malfunction or failure observe the following.
— 7 — Observe the following precautions for daily maintenance. ■ When cleaning the printer , always turn it off and unplug it from the supply outlet. ■ Use a soft, dry cloth for cleaning the surface of the printer case. ■ For severe stains, use a soft cloth slightly dampened with water .
— 8 — THE T ABLE OF CONTENTS 1. GENERAL OUTLINE ................................................................... 9 1.1 Features .......................................................................................... 9 1.2 Unpacking .........
— 9 — 1. GENERAL OUTLINE The CT -S4000/4000DC are thermal line printers designed for use with a broad array of terminal equipment including data, POS, and kitchen terminals. With extensive features, they can be used in a wide range of applications.
— 10 — 1.2 Unpacking When unpacking the printer , confirm that the following are provided: ● Printer: 1 ● AC power cord : 1 ● User’ s manual (This manual): 1 ● Sample paper roll: 1 roll ● Partition: 1 ● Screw: 1 CT -S4000 Sample paper roll User’ s manual (This manual) AC power cord 1.
— 11 — 1.4 Basic Specifications Item Specifications Model CT -S4000 P A, CT -S4000 RS, CT -S4000DC P A, CT -S4000DC RS Print method Line thermal dot print method Print width *1 112 mm/832 dots, 82.
— 12 — 2. EXPLANA TION OF PRINTER P ARTS 2.1 Printer Appearance Printer cover Power switch Operation panel Cover open button Rear connector (Front view) (Rear view) ● Printer cover Paper is loaded under this cover . ● Cover open button To refill or replace paper , open the printer cover by pulling the cover open button forward.
— 13 — ● POWER LED Illuminated when the printer power is on and off when the printer power is off. May blink or light in a special mode or in case of failure. ● ERROR LED Illuminated or blinks when paper is empty or in case of failure. The interval length of blinking represents the type of error .
— 14 — 2.2 Printer Cover Inside 2.3 Other Built-in Functions ● Buzzer This printer has a built-in buzzer . It is operated in case of an error , operation, or by a command. ● User memory Allows downloading of user -defined characters and logo data in the nonvolatile memory .
— 15 — 3. PREP ARA TION 3.1 Connecting the AC Power Cord 1. T urn off the printer power switch. 2. For AC power type (with built-in power supply), connect the AC power cord to the AC inlet at the back of the printer and plug the AC power cord into the wall outlet.
— 16 — Printer Pin Signal 2 TXD 3R X D 4R T S 6 DSR 7S G 20 DTR PC Signal Pin FG 1 TXD 2 RXD 3 CTS 5 DSR 6 SG 7 DTR 20 3.2 Connecting Interface Cables Confirm that the power switch is OFF and connect the interface cable. Orient the interface cable terminal correctly and insert it into the interface connector .
— 17 — CAUTION! DO NOT connect any other device than the specified cash drawer to the cash drawer kick-out connector . (Also DO NOT connect a telephone line.) 3.3 Connecting the Cash Drawer Cash drawer kick-out connector Cash drawer cable connector 1.
— 18 — 80mm 82.5mm Scales→ Partition→ 3.4 Installing the Printer The printer can be installed horizontally , vertically , and on the wall. Ve r tical position CAUTION! ● When used in vertical position, the printer ejects paper not to fall naturally even with full cutting.
— 19 — 3.6 Setting DIP Switch The DIP switch is present on the serial interface board. Remove the board fixing screws, take out the interface board, and then set the DIP switch. The function of each switch is as shown below . Baud Rate (bps) Switch No.
— 20 — Sensor Position **1 φ 21.0 φ 18.0 *2 φ 24.5 φ 21.5 3 φ 28.0 φ 25.5 4 φ 31.5 φ 28.0 5 φ 35.0 φ 32.0 **5 φ 21.0 φ 18.0 *4 φ 24.5 φ 21.5 3 φ 28.0 φ 25.5 2 φ 31.5 φ 28.0 1 φ 35.0 φ 32.0 * Factory setting for USA version ** Factory setting for other country version 2 1 3 4 5 3.
— 21 — 4. MAINTENANCE AND TROUBLESHOOTING 4.1 Setting/Replacing the paper roll 4.2 Removing Jammed Paper 1. T urn the printer power off. 2. Open the printer cover . If the cutter blade remains protruded with paper jammed, do not force the printer cover to open.
— 22 — 4.3 Cleaning the Print Head 1. T urn the printer power off. 2. Open the printer cover . 3. W ait several minutes. Wipe off any debris on the heating element of the head using a cotton swab soaked in ethyl alcohol. CAUTION! The print head is hot immediately after printing.
— 23 — 4.5 Hexadecimal Dump Printing This function is to print all received data in hexadecimal numbers. If problems such as missing data, data duplication, etc. should occur , this function allows checking whether or not the printer is receiving data correctly .
— 24 — ● Black Mark detection error (in Black Mark mode) When Black Mark cannot be detected even if a certain amount of paper feed is carried out for Black mark detection, a Black Mark detection error occurs.
— 25 — d D 65~150 44 44 5.2 Printing Paper Use the print paper shown in the following table or the paper with equivalent quality . Paper T ype Product Name Recommended thermal TF50KS-E2D from Nipp.
— 26 — Notes: *1: The factory setting of "Paper Select" will be different, depending on the model classfication. *2: In the case of selecting the thermal roll with the SW4-4, the SW4-5 will not be available. The SW4-5 will be set to "Black Mark" status for the Black Mark version printer .
— 27 — Switch No. Setting Default Set V alues Memory SW7-1 Baud Rate 19200 bps/ 1200 bps, 2400 bps, 4800 bps, 9600 bps, 9600 bps** 19200 bps, 38400 bps, 57600 bps, 115200 bps SW7-2 Data Length 8Bi.
— 28 — 2. Selecting memory switch (MEMORY SWITCH SELECT MODE) When the FEED button is pressed short (*1), printing occurs in the order of “Memory SW1” → “Memory SW2” → “Memory SW3” → ......“Memory SW10” → “Save T o Memory” → “Memory SW1” → .
T A74902-00F X.XXE-0609 Printed in Japan.
An important point after buying a device Citizen Systems CT-S4000DC (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Citizen Systems CT-S4000DC yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Citizen Systems CT-S4000DC - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Citizen Systems CT-S4000DC you will learn all the available features of the product, as well as information on its operation. The information that you get Citizen Systems CT-S4000DC will certainly help you make a decision on the purchase.
If you already are a holder of Citizen Systems CT-S4000DC, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Citizen Systems CT-S4000DC.
However, one of the most important roles played by the user manual is to help in solving problems with Citizen Systems CT-S4000DC. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Citizen Systems CT-S4000DC along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
