Instruction/ maintenance manual of the product CT-S2000DC Citizen Systems
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LINE THERMAL PRINTER MODEL CT -S2000/CT -S2000DC User’ s Manual.
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IMPORT ANT : This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual, may cause interference to radio communications.
— 1 — GENERAL PRECAUTIONS ● Before using this product, be sure to read through this manual. After having read this manual, keep it in a safe, readily accessible place for future reference. ● The information contained herein is subject to change without prior notice.
— 2 — SAFET Y PRECA UTIONS ... WHICH SHOULD BE STRICTL Y OBSER VED Before using this product for the first time, carefully read these SAFETY PRECAUTIONS.
— 3 — ■ Do not use or store this product in a place where it will be exposed to: * Flames or moist air . * Direct sunlight. * Hot airflow or radiation from a heating device. * Salty air or corrosive gases. * Ill-ventilated atmosphere. * Chemical reactions in a laboratory .
— 4 — Do not use the printer under the following conditions. ■ A state subject to vibration or unstable state. ■ A state with this product slanted. • Otherwise dropping ma y cause injury . • P oor pr int quality may occur . ■ A state where the printer ventilation holes are obstructed by a nearby wall or other equipment.
— 5 — PRECA UTIONS IN HANDLING THE PRINTER Please observe the following precautions for power source and power cord: ■ Do not plug or unplug the power cord with a wet hand. ■ Use the printer only at the specified supply voltage and frequency .
— 6 — Caution label is attached on the position shown in the following figure. Carefully r ead the precautions in handling before using the printer . THIS LABEL INDICA TES THE RISK OF ANY INJUR Y DUE TO “HIGH TEMPERA TURE” OF THE PRINT HEAD. To prevent possible malfunction or failure observe the following.
— 7 — Observe the following precautions for daily maintenance. ■ When cleaning the printer , always turn it off and unplug it from the supply outlet. ■ Use a soft, dry cloth for cleaning the surface of the printer case. ■ For severe stains, use a soft cloth slightly dampened with water .
— 8 — THE T ABLE OF CONTENTS 1. GENERAL OUTLINE .................................................................... 9 1.1 Features .......................................................................................... 9 1.2 Unpacking ........
— 9 — 1. GENERAL OUTLINE The CT -S2000/CT -S2000DC are thermal line printers designed for use with a broad array of terminal equipment including data, POS, and kitchen terminals. With extensive features, they can be used in a wide range of applications.
— 10 — 1.2 Unpacking When unpacking the printer , confirm that the following are provided: ● Printer: 1 ● AC adapter (Option, only for CT -S2000DC): 1 ● AC power cord (Option, only for CT -S.
— 11 — 1.4 Basic Specifications Item Specifications Model CT -S2000 P A, CT -S2000 RS, CT -S2000DC P A, CT -S2000DC RS Print method Line thermal dot print method Print width *1 80 mm/640 dots, 72 mm/576 dots, 54.
— 12 — 2. EXPLANA TION OF PRINTER P AR TS 2.1 Printer Appearance Printer cover Power switch Operation panel Cover open button Rear connector (Front view) (Rear view) ● Printer cover Paper is loaded under this cover . ● Cover open button To refill or replace paper , open the printer cover by lifting the cover open button.
— 13 — ● POWER LED Illuminated when the printer power is on and off when the printer power is off. May blink or light in a special mode or in case of failure. ● ERROR LED Illuminated or blinks when paper is empty or in case of failure. The interval length of blinking represents the type of error .
— 14 — 2.3 Other Built-in Functions ● Buzzer This printer has a built-in buzzer . It is operated in case of an error , operation, or by a command. ● User memory Allows downloading of user -defined characters and logo data in the nonvolatile memory .
— 15 — 3. PREP ARA TION 3.1 Connecting the AC Power Cord 1. Tu rn off the pr inter pow er . 2. ● F or AC po wer type (with built-in pow er supply), connect the AC po wer cord t o the AC inlet at the bac k of the printer and plug the AC po wer cor d into the w all outlet.
— 16 — Printer Pin Signal 2 TXD 3R X D 4R T S 6 DSR 7S G 20 DTR PC Signal Pin FG 1 TXD 2 RXD 3 CTS 5 DSR 6 SG 7 DTR 20 3.2 Connecting Interface Cables Confirm that the power switch is OFF and connect the interface cable. Orient the interface cable terminal correctly and insert it into the interface connector .
— 17 — CAUTION! DO NOT connect any other device than the specified cash drawer to the cash drawer kick-out connector . (DO NOT connect a telephone line either .
— 18 — 80 mm 58mm 60mm 3.4 Precautions in Installing the Printer The printer must only be operated horizontally . Do not operate vertically or install on a wall. Horizontal position Ve rtical position CAUTION! DO NOT use the printer under the following conditions.
— 19 — 3.6 Setting DIP Switch The DIP switch is present on the serial interface board. Remove the board fixing screws, take out the interface board, and then set the DIP switch. The function of each switch is as shown below . Baud Rate (bps) S witch No .
— 20 — 4 3 2 1 3.7 Adjusting the Paper Near -end Sensor 1. Lightly push in the paper near -end sensor unit. 2. Mov e the paper near -end sensor unit to the r ight and left while k eeping to press it. The sensor position is as shown below depending on the diamet er of the roll paper used.
— 21 — 4. MAINTENANCE AND TROUBLESHOOTING 4.1 Setting/Replacing the paper roll CAUTION! ■ Always use the specified types of paper roll. ■ Confirm that the paper roll is set correctly . ■ When the paper is skewed and not extended straightforward from under the printer cover , open the printer cover and adjust the paper correctly .
— 22 — 4.3 Cleaning the Print Head 1. Tu rn the pr inter po wer of f . 2. Open the pr inter co ver . 3. W ait sever al minutes. Wipe off an y debris on the heating element of the head using a cott on swab soak ed in ethyl alcohol. CAUTION! The print head is hot immediately after printing.
— 23 — 4.5 Hexadecimal Dump Printing This function is to print all received data in hexadecimal numbers. If problems such as missing data, data duplication, etc. should occur , this function allows checking whether or not the printer is receiving data correctly .
— 24 — (Unit: mm) 207 147 147 5. OTHER 5.1 External Views and Dimensions ● Power switch operation error If you turn power on again just after powering of f, an error may occur . Before turning power on again, wait till POWER LED goes off completely after powering off.
— 25 — 3 44 41 . 5 32 . 5 d D 65~85 Paper width 83 +0 − 1 Maximum print area 80 Maximum print area 72 φ 102 or less Printing surface (Unit: mm) 5.2 Printing Paper Use the print paper shown in the following table or the paper with equivalent quality .
— 26 — 5.3 Manual Setting of Memory Switch Memory switches can be set manually or by a command. For manual setting, refer to the next page. The function of each memory switch is shown in the following table. (The white-on-black characters are factory setting.
— 27 — S witch No . Setting Default Set V alues Memory SW7-1 Baud Rate 19200 bps/ 1200 bps, 2400 bps, 4800 bps, 9600 bps, 9600 bps** 19200 bps, 38400 bps, 57600 bps, 115200 bps SW7-2 Data Length 8.
— 28 — 2. Selecting memory switch When the FEED button is pressed short (within 2 seconds), printing occurs in the order of “Memory SW1” → “Memory SW2” → “Memory SW3” → ......“Memory SW10” → “Save T o Memory” → “Memory SW1” → .
T A74902-10F 1.10E-0804 Printed in Japan.
An important point after buying a device Citizen Systems CT-S2000DC (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Citizen Systems CT-S2000DC yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Citizen Systems CT-S2000DC - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Citizen Systems CT-S2000DC you will learn all the available features of the product, as well as information on its operation. The information that you get Citizen Systems CT-S2000DC will certainly help you make a decision on the purchase.
If you already are a holder of Citizen Systems CT-S2000DC, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Citizen Systems CT-S2000DC.
However, one of the most important roles played by the user manual is to help in solving problems with Citizen Systems CT-S2000DC. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Citizen Systems CT-S2000DC along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
