Instruction/ maintenance manual of the product S4000L Citizen
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LINE THERMAL PRINTER MODEL CT -S4000/CT -S4000DC CT -S4000L/CT -S4000DCL CT -S4000M/CT -S4000DCM User’ s Manual.
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IMPORT ANT : This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual, may cause interference to radio communications.
— 1 — GENERAL PRECAUTIONS ● Before using this product, be sure to read through this manual. After having read this manual, keep it in a safe, readily accessible place for future reference. ● The information contained herein is subject to change without prior notice.
— 2 — SAFET Y PRECA UTIONS ... WHICH SHOULD BE STRICTL Y OBSER VED Before using this product for the first time, carefully read these SAFETY PRECAUTIONS.
— 3 — ■ Do not use or store this product in a place where it will be exposed to: * Flames or moist air . * Direct sunlight. * Hot airflow or radiation from a heating device. * Salty air or corrosive gases. * Ill-ventilated atmosphere. * Chemical reactions in a laboratory .
— 4 — Do not use the printer under the following conditions. ■ A state subject to vibration or unstable state. ■ A state with this product slanted. • Otherwise dropping ma y cause injury . • P oor pr int quality may occur . ■ A state where the printer ventilation holes are obstructed by a nearby wall or other equipment.
— 5 — PRECA UTIONS IN HANDLING THE PRINTER Please observe the following precautions for power source and power cord: ■ Do not plug or unplug the power cord with a wet hand. ■ Use the printer only at the specified supply voltage and frequency .
— 6 — Caution label is attached on the position shown in the following figure. Carefully r ead the precautions in handling before using the printer . THESE LABELS INDICA TE THE RISK OF ANY INJUR Y DUE TO "HIGH TEMPERA TURE" OF THE PRINT HEAD AND "SA W - TOOTHED EDGE" OF THE MANUAL CUTTER.
— 7 — Observe the following precautions for daily maintenance. ■ When cleaning the printer , always turn it off and unplug it from the supply outlet. ■ Use a soft, dry cloth for cleaning the surface of the printer case. ■ For severe stains, use a soft cloth slightly dampened with water .
— 8 — THE T ABLE OF CONTENTS 1. GENERAL OUTLINE .................................................................... 9 1.1 Features .......................................................................................... 9 1.2 Unpacking ........
— 9 — 1. GENERAL OUTLINE This product are thermal line printers designed for use with a broad array of terminal equipment including data, POS, and kitchen terminals. With extensive features, they can be used in a wide range of applications. 1.1 Features ● V ersatile roll capacity with ability to use 80 mm, 82.
— 10 — 1.2 Unpacking When unpacking the printer , confirm that the following are provided: ● Printer: 1 ● AC power cord : 1 (for CT -S4000, CT -S4000L, CT -S4000M) ● CD-ROM: 1 ● Sample paper roll: 1 roll ● Partition: 1 ● Screw: 1 ● Quick start guide: 1 CT -S4000 Sample paper roll CD-ROM AC power cord 1.
— 11 — 1.4 Basic Specifications Item Specifications Model CT -S4000 P A/RS/UB, CT -S4000DC P A/RS/UB Print method Line thermal dot print method Print width *1 104 mm/832 dots, 82.
— 12 — 2. EXPLANA TION OF PRINTER P AR TS 2.1 Printer Appearance Printer cover Power switch Operation panel Cover open button Rear connector (Front view) (Rear view) ● Printer cover Paper is loaded under this cover . ● Cover open button To refill or replace paper , open the printer cover by pulling the cover open button forward.
— 13 — ● POWER LED Illuminated when the printer power is on and off when the printer power is off. May blink or light in a special mode or in case of failure. ● ERROR LED Illuminated or blinks when paper is empty or in case of failure. The interval length of blinking represents the type of error .
— 14 — 2.2 Printer Cover Inside 2.3 Other Built-in Functions ● Buzzer This printer has a built-in buzzer . It is operated in case of an error , operation, or by a command. ● User memory Allows downloading of user -defined characters and logo data in the nonvolatile memory .
— 15 — 3. PREP ARA TION 3.1 Connecting the AC Power Cord 1. Tu rn off the pr inter pow er switch. 2. For AC power type (with built-in power supply), connect the AC power cord to the AC inlet at the back of the printer and plug the AC power cord into the w all outlet.
— 16 — Printer Pin Signal 2 TXD 3R X D 4R T S 6 DSR 7S G 20 DTR PC Signal Pin FG 1 TXD 2 RXD 3 CTS 5 DSR 6 SG 7 DTR 20 3.2 Connecting Interface Cables Confirm that the power switch is OFF and connect the interface cable. Orient the interface cable terminal correctly and insert it into the interface connector .
— 17 — CAUTION! DO NOT connect any other device than the specified cash drawer to the cash drawer kick-out connector . (Also DO NOT connect a telephone line.) 3.3 Connecting the Cash Drawer Cash drawer kick-out connector Cash drawer cable connector 1.
— 18 — 80mm 82.5mm 58mm Scales→ Partition→ CAUTION! When using 112 paper roll, the partition is not used. Partition 3.4 Installing the Printer The printer can be installed horizontally , vertically , and on the wall.
— 19 — 3.6 Setting DIP Switch The DIP switch is present on the serial interface board. The function of each switch is as shown below . Baud Rate (bps) S witch No .
— 20 — Sensor Position **1 φ 21.0 φ 18.0 *2 φ 24.5 φ 21.5 3 φ 28.0 φ 25.5 4 φ 31.5 φ 28.0 5 φ 35.0 φ 32.0 5 φ 21.0 φ 18.0 4 φ 24.5 φ 21.5 3 φ 28.0 φ 25.5 2 φ 31.5 φ 28.0 1 φ 35.0 φ 32.0 * Factory setting for USA version ** Factory setting for other country version 2 1 3 4 5 3.
— 21 — 4. MAINTENANCE AND TROUBLESHOOTING 4.1 Setting/Replacing the paper roll 4.2 Removing Jammed Paper 1. Tu rn the pr inter po wer of f. 2. Open the print er cov er . If the cutter blade remains protruded with paper jammed, do not force the printer cover to open.
— 22 — CAUTION! ■ Do not touch the surface of the heating element of the print head by bare hand or metal. ■ Wipe the dust off the surface of the platen periodically with a cotton swab moistened with ethyl alcohol.
— 23 — 4.4 Self-printing Insert paper into the printer . With the FEED button pressed and held, turn the printer power on, keep the FEED button held for about 1 second, and then release the FEED button. The printer starts self-printing. The printer prints model name, version, DIP switch setting, memory switch setting, and built-in fonts.
— 24 — 4.6 Error Indication ● Paper end Paper out is detected in two steps: paper near-end and paper end. ERROR LED will light when the paper is empty . If paper end is detected, refill the paper . If the printer cover is open, a paper -end is detected.
— 25 — 4.7 When the Paper Cover Cannot Be Opened If the cutter blade remains protruded due to paper jam or for any abnormality , opening the paper cover may be disabled.
— 26 — d D 65~150 44 44 5.2 Printing Paper Use the print paper shown in the following table or the paper with equivalent quality . P aper T ype Pr oduct Name Recommended thermal F230AA, P220AG, HP.
— 27 — When using “label paper” with CT -S4000L and CT -S4000DCL, refer to the following. Use the following paper or the equivalent paper . P aper type Product name Recommended thermal label p.
— 28 — Black Mark (printed on the reverse) b) Black mark paper (BM paper) D B C A E F G Cut position Paper feeding direction Printable area Mar k Item Dimensions A Right edge of black mark 15 or more B Left edge of black mark 0 to 1.5 C Black mark height 5 D Cut position in black mark 2.
— 29 — 5.3 Manual Setting of Memory Switch Memory switches can be set manually or by a command. For manual setting, refer to the next page. The function of each memory switch is shown in the following table. (The white-on-black characters are factory setting.
— 30 — S witch No . Setting 0 (OFF) 1 (ON) Memory SW5-1 Buzzer V alid Invalid SW5-2 Line Pitch 360 406 SW5-3 USB Mode Virtual COM Printer Class SW5-4 Reserved Fixed − SW5-5 Reserved Invalid − SW5-6 Reserved Fixed − SW5-7 Reserved Fixed − SW5-8 Reserved Fixed − S witch No .
— 31 — 1. Entering memory switch setting mode. Set paper in the printer and keep the printer cover open. With the FEED button pressed and held, turn the printer power on, and then press the FEED button twice. Close the cover . If the current settings of the memor y switch etc.
— 32 — 5.4 Selecting Paper T ype *L, *M Paper type selection is available by the combination of memory switches SW4- 4 and SW4-5 by the used of “Memory Switch Select Mode”. In addtion, the following procedure is available. 1 Enter Selecting P aper T ype mode.
— 33 — Level indicator LED Label paper sensor adjuster *L Black Mark paper sensor adjuster 1 Enter Adjusting P aper Sensor mode. Open the printer cover , remove paper , and then set the printer power switch to ON. Here, POWER LED and ERROR LED go on with the buzzer sound.
— 34 — 5.6 Full cutting label paper *L When full-cutting the label paper with the printer installed horizontally ,Be sure that the guide plate is mounted on the paper exit of the printer cover . (This guide plate was set to the printer at the time of factory shipment.
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An important point after buying a device Citizen S4000L (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Citizen S4000L yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Citizen S4000L - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Citizen S4000L you will learn all the available features of the product, as well as information on its operation. The information that you get Citizen S4000L will certainly help you make a decision on the purchase.
If you already are a holder of Citizen S4000L, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Citizen S4000L.
However, one of the most important roles played by the user manual is to help in solving problems with Citizen S4000L. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Citizen S4000L along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
