Instruction/ maintenance manual of the product CT-S310II Citizen
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LINE THERMAL PRINTER MODEL CT-S310II User’s Manual.
WEEE MARK En Wenn Sie dieses Produkt entsorgen wollen, dann tun Sie dies bitte nicht zusammen mit dem Haushaltsmüll. Es gibt im Rahmen der WEEE-Direktive innerhalb der Europäischen Union (Direktive 2002/96/EC) gesetzliche Bestimmungen für separate Sammelsysteme für gebrauchte elektronische Geräte und Produkte.
Declaration of Conf ormity This printer confor ms to the following Sta ndards: The Low Voltage Directive 2006/ 95/EC, the EMC Directive 2004/108/E C, the RoHS Directive 2002/95/EC, and the WEEE Directive 20 02/96/EC. LVD : EN60950-1 EMC: EN55022 Class A EN61000-3-2 EN61000-3-3 EN55024 This declaration applies only to the 230-V model.
—1— GENERAL PREC A UTIONS z Before using this product, be sur e to read thro ugh this manual. After having read this manual, keep i t in a safe, readily accessible place for future reference. z The informatio n contained herei n is subject to cha nge without prior notice.
—2— Before using this product fo r the first time , carefully read these SAFETY PRECAUTIONS. Improper handling may resu lt in accident s (fire, electric sh ock or injury).
—3— PRECA UTIONS ON PRINTER INS T ALLA TION WA R N I N G Do not use or store this product in a p lace where it will be exposed to: * Flames or moist air . * Direct sunlight . * Hot airflow or radiation from a h eating device. * Salty air or corrosive gases.
—4— CA U T I O N Do not use the print er under the following conditi ons. A void locations subject to vibration or instability . A void locations where the printer is not level. • The pr inter may f all and cause an i njury . • The quality of printing may det erior ate.
—5— PRECA UTIONS IN HANDLING THE PRINTER WA R N I N G Please observe the following precaution s for power source and power cord: Do not pl ug or unplug th e power cord wit h a wet hand. Use the printer only at the specif ied su pply voltage and frequency .
—6— CA U T I O N Caution label is attac hed in the posit ion shown in the fo llowing figure. Carefully read the handling prec autions before using the print er . Do not transport this printer with the paper roll inside. • Pr inter f ailure or damage may occur .
—7— CA U T I O N T o prevent injury and printer failures from wor sening, observe the following: While the paper cover is open, be carefu l to not touch the manual cutter that is in the paper eject slot. Do not touch the printing su rface of the thermal head.
—8— 1. GENERAL OUTLINE .............. ...................................................... 9 1.1 Features .. ................ ............. ................ ................ ............. .............. 9 1.2 Unpacking .............. ...........
—9— The CT-S310II line thermal printer series is designed for use with a broad array of terminal equipment including data, POS, and ki tchen terminals.
—1 0— Make sure the following items are included with your prin ter. Model numbers indicate printer features according to the following classification system.
—1 1— Notes: *1: When paper width is 80 or 58 mm. *2: The number of printable columns is selected using a memory switc h. The numbers of co lumns noted in this table re fer to typical models. The number of columns varies depending on specifications.
—1 2— Names of parts z Paper cover Open to load paper. z Cover open lever Use this lever to open the paper cover. z Front cover Open and close this cover to clear a cutter lock. z Power switch Press this switch to tu rn the power on or off. 2. EXPLANA TION OF PRINTER P ARTS 2.
—1 3— Operation pa nel z POWER LED (green) Lights when the power is on, tu rns off when th e power is off. Flashes when data is incoming or a memory erro r has occurred. The light dims w hen entering the energy saving mode and b rightness slowly changes.
—1 4— Rear connectors z Interface connector (USB, serial) Connects to the inte rfac e cable (USB, serial). z Cash drawer kick-out connector Connects to the cable from the cash drawer. z AC inlet Connects to the AC powe r cord. z USB cable clamp Fixes the USB cable in place to pr event it from being pulled out.
—1 5— z Platen Feeds the paper. z Manual cutter For cutting the pape r manually. z Auto cutter For cutting the pa per automatically. z Print head (thermal) Prints characters and grap hic data on paper (paper rol ls). z Paper end sensor (PE sensor) Detects when there is no paper.
—1 6— z Buzzer Buzzes when errors occu r or when operations or command operations are performed. z User memory You can save user-defined logo and ch aracter data in this memory. Data remains stored in this memory ev en if the printer is turned off.
—1 7— z Paper saving functions You can set the following functions to save paper by setting the MSW8-3 to 8-5 memory switches. • Delete top margin The printer ba ck feeds when printin g st arts to eliminate the top margin from the paper. Set the amount of back feed.
—1 8— 1. Turn off the power. 2. Connect the AC power cord to the AC inlet, and insert the plug into an electric outlet. 3. SETUP 3.1 Connecting the A C P ow er Cord CA U T I O N Use an AC power source that does not also supply power to equipment that generates electromagne tic noise.
—1 9— 1. Turn off the power. 2. Orient the interface cable correctly an d insert it into the interface connector. Use a serial interface cable with the connection layo ut shown below. 3.2 Connecting In terface Cables CA U T I O N When disconnecting the cable, always hold the connector.
—2 0— 1. Turn off the power. 2. Con firm the orientation of the cash drawer kick-out cable conn ector and connect it to the cash drawer kick-out connector at th e back of the printer. 3. Remove the screw for the ground wire. 4. Screw the cash drawer’s ground wire to the body of the printer.
—2 1— (1) Connector pin configuration (2) Electric characteristics 1) Drive voltage: 24 VDC 2) Drive current: Approx. 1 A max. (not to exceed 510 ms.) 3) DRSW signal: Signal levels: “L” = 0 to 0.8 V, “H” = 2 to 3.3 V (3) DRSW signal DRSW signal statu s can be teste d with the DLE+EOT, GS+a, or GS+r command.
—2 2— The printer can be used horizontal ly , vertically, or installed on a wall. Vertical installation Use the rubber feet provided when using the printer in a vertical installation. Attach the rubber feet to the four square indentatio ns on the back of the printer.
—2 3— 1. Turn off the power. 2. P ull the cover open lever forward and op en the paper cover. 3. Set the partition provided in a slot that matches the size of the paper roll you are using. However, to use an 80 mm w ide paper roll, remove the partition.
—2 4— The service life of the prin t head was increased by redu cing the pressure that it contacts the paper. Long Life Pri nt (LLP) is enabled b y chan ging the position s of the lever switches inside the paper cover. 1. Turn off the power. 2. P ull the cover open lever forward and op en the paper cover.
—2 5— 1. Turn on the powe r. 2. P ull the cover open lever forward and op en the paper cover. 3. Load the paper roll so that the printable si de of the paper is f acing down, as sh own by arrow A. 4. P ull a few cm of paper straight out in the d irection of arrow B.
—2 6— Attach this cover to prevent th e power switch from being used. 1. P ress the power switch cover on to the po wer switch compartment un til it clicks. Put a screwdriver or other pointed object into the groo ves on the power switch cover to remove it.
—2 7— A dirty print head or platen m ay reduce printing quality or cause malf unctions. We recommend clea ning the printe r period ically (every 2 to 3 months) as shown below. 1. Turn off the power. 2. P ull the cover open lever forward and op en the paper cover.
—2 8— The ERROR LE D flashes and the a uto cutt er blade remains extended because a foreign object or paper jam is obstructing it. If the ERROR LED is flash ing, clear the locked cutter as shown below. 1. Turn on the powe r. 2. P ull the cover open lever forward and op en the paper cover.
—2 9— The paper cover is designed to be open ed if the cutter locks by pressing the cover open lever. If the bl ade of the auto cutter stil l remains extende d, use the following pr ocedure to clear the l ocked cutter. 1. Turn off the power. 2. Open the front cover in the direction of the A arrow.
—3 0— While paper is loaded, pre ss and hold the FEED butto n while turning the power on. Hold the FEED button do wn for about one second and then re lease it to start self-printing. The pri nter prints its model name, version, memo ry switch settings, and a li st of built-in fonts.
—3 1— Print received data in hexadecimal. If problems such as missing or duplic ated data occur, this fu nction allows you to check whether or not th e printer is receiving data correctly.
—3 2— z Paper-end When the end of the roll of paper is detected, the ERROR LED lights. Load a new paper roll. z Paper cover open When the paper cover is open, the ERROR LED lights . If the paper cover is opened durin g printing, the ERROR LED flashe s.
—3 3— The status display for vari ous messages is shown below. Notes: *1: If the p aper cover or front cover is open in standby. *2: If the p aper cover or front cover is open when printing or feeding paper . *3: Buzzer sounds when MSW5-1 (buzzer setting) is set to ON.
—3 4— (Unit: mm) 5. O THER 5.1 External V iews and Dimensions 195 140 132.
—3 5— Use the paper shown i n the following table or p aper of the same quality. (Unit: mm) 5.2 P rinting P aper P aper type Product name Recommended thermal roll paper TF50KS-E2D, TF50KS-E or TF .
—3 6— Memory switches a re used to set variou s printer settings. The memory switches can be set manual ly (set by hand on the pri nter) or by comman ds. This section explains how to p erform manual settings. For information on how to set the memory switch es using commands, please refer to the Command Reference.
—3 7— Note: *: EPSON is a registered trademark of Seiko Epson Corporation. Individual setting mod e Set the memory switches individually. Do the settings while confir ming the memo ry switch function and settings on the printout. 1. Lo ad paper. 2.
—3 8— 5. P ress the FEED button for at least two second s. A setting for the m emory switch is printed, through the cycle, eac h time the FEED button is press ed for at least two s econds. Press the FEED button for at least t wo seconds to cycle throug h the list until the function of the memory switch you want to change is prin ted.
—3 9— The function o f each memory switch is shown in the foll owing table. (Shaded values are factory settings.) Switch no . Function OFF ON MSW1- 1 Power O N Info Va l i d Not Se nd MSW1- 2 Buff.
—4 0— Notes: Precautions reg arding memory switc h settings *1: MSW2-3 If the spacing expands because pri nt feed stops during printing b ecause transfer of print data is slow, a whi te streak may appear at the point that th e first point it stops.
TZ74967-00F A09754E-1103.
An important point after buying a device Citizen CT-S310II (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Citizen CT-S310II yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Citizen CT-S310II - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Citizen CT-S310II you will learn all the available features of the product, as well as information on its operation. The information that you get Citizen CT-S310II will certainly help you make a decision on the purchase.
If you already are a holder of Citizen CT-S310II, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Citizen CT-S310II.
However, one of the most important roles played by the user manual is to help in solving problems with Citizen CT-S310II. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Citizen CT-S310II along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
