Instruction/ maintenance manual of the product CMP-10 Citizen
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MOBILE THERMAL PRINTER MODEL CMP-10 CMP-10BT User’ s Manual.
This printer conforms to the following Standards: Low V oltage Directive 73/23/EEC, 93/68/EEC, EMC Directive 89/336/EEC, 92/31/EEC, 93/68/EEC. LV D: EN60950 EMC : EN55022 Class B EN61000-3-2 EN61000-3-3 EN55024 R&TTE : EN300328 This declaration is applied only for 230V model.
— 1 — GENERAL PRECAUTIONS ● Before using this product, be sure to read through this manual. After having read this manual, keep it in a safe, readily accessible place for future reference. ● The information contained herein is subject to change without prior notice.
— 2 — SAFETY PRECAUTIONS About Pictogram Precautions and notices necessary to follow for preventing hazards to the user or other person or their properties are defined as shown below . Hazards and degrees of damage that may be caused by ignoring the instructions are categorized as shown below .
— 3 — Precautions in Handling Printer W ARNING ● If the product is kept in use under abnormal condition such as generation of heat, smoke, or abnormal odor , a fire may occur . Immediately turn the printer power off, remove the battery , and contact our service agent.
— 4 — ● Do not touch the print head or paper cutter while replacing print paper . Heated print head may cause burn. The cutter may cause injury to the hand. Precautions on Using Printer ● Use of print paper other than specified may result in not only deteriorated print quality but shortened life of print head (printing portion).
— 5 — W ARNING DANGER ● Entering battery liquid may result in loss of eyesight. Immediately wash eyes with fresh water and get medical care. ● Keep the following in mind when handling battery . Otherwise, liquid leakage, heat generation, and explosion may result.
— 6 — ● Do not dip battery in water or sea water . Wet batter y may generate heat or may be subject to corrosion. ● Do not use or leave battery at high temperature. Using or leaving battery in a place of high temperature may result in liquid leakage, deteriorated performance, or shortened lifetime.
— 7 — CAUTION ● Print density may change with the kind of print paper . Print density is adjusted by the Print Density Set command in Command Reference. For details, refer to Command Reference (Separate sheets). ● Observe the following when using thermal paper .
— 8 — W ARNING CAUTION CAUTION ● With one side of the connector connected to this product, do not touch the metal part of the other connector . Precautions on Using Special Serial Cable ● Static electricity may cause breakdown of internal circuit of this product.
— 9 — THE TABLE OF CONTENTS 1. INTRODUCTION ........................................................... 11 1.1 Features .......................................................................... 11 1.2 Included and Optional Accessories ...........
— 10 — 6. LIST OF COMMANDS .................................................. 33 7. MAINTENANCE AND SER VICE ................................... 35 8. APPENDIX HANDLING BEL T CLIP KIT ............................................ 36 8.1 How to Mount Belt Clip .
— 11 — 1. INTRODUCTION CMP-10 is a compact, full featured portable line thermal printer , which can be used in a large variety of job environments ranging from door - to-door sales through small and mid-sized catering establishments, car -rentals, parking lots, field services to on-board sales on land, sea and air .
— 12 — 1.2 Included and Optional Accessories When unpacking the package, confirm the availability of: ● Printer unit: 1 piece ● Sample paper roll: 1 roll ● AC adapter: 1 piece ● User ’ s.
— 13 — 2. GENERAL SPECIFICA TIONS Feature Parameters Printing system Direct thermal printing Printing speed 50 mm/sec Printing head T otal dots: 384 Dot density: 8 dots/mm Printing width: 48 mm Em.
— 14 — Feature Parameters Bluetooth interface T ransfer method: Bluetooth 1.2 compliant (CMP-10BT only) Frequency: 2.4 GHz Modulation method: FH method (Frequency hopping spectrum diffusion method) Hypothetical interference distance: 10 m T ransfer rate: 723.
— 15 — Feature Parameters Power supply monitoring Auto Power OFF (programmable - from 1 to 60 min.) Low battery monitoring included. AC adapter Model: 10AD-JU (for Japan, USA, and Canada) 10AD-E (Europe) Input voltage 90 V - 264 V AC Output voltage 9.
— 16 — 3. EXPLANA TION OF PRINTER P ARTS 3.1 LED Indicators (1) Charge LED RED on: Battery is charging GREEN on: Battery is Fully charged (2) Power (Error) LED GREEN on: Lights when printer is powered ON. RED/GREEN blinks fast: No paper or cover open.
— 17 — 3.2 Communication Port and Switch (3) IrDA interface unit Receives data from host and transmits printer status. For communication with IrDA communication, refer to 4.3. (4) Serial port For serial cable (option) connection to host. For the method of communication with cable and connecting cable, refer to 4.
— 18 — 3.3 Inside of Paper Cover (10) Paper feed roller Feeds paper through the printing mechanism. (11) Printing (thermal) head Records print data on the thermal paper .
— 19 — (13) (12) (15) 3.5 Bottom Surface and Battery Cover (12) Belt clip Attaches to the printer on your belt. (Not installed at the time of shipment. T o use the belt clip, please install the belt clip by yourself.) (13) Strap holder Metals for holding a strap.
— 20 — 3.6 Dimensions and V iews (Unit: mm) DC Jack.
— 21 — 4. OPERA TION 4.1 Replacing the Paper Roll Press Cover Open switch (1). Open Paper Cover (2). Place the new paper roll as shown on illustration and pull out enough paper to reach the control panel of the printer (3). Close the Paper Cover .
— 22 — 4.2 Method of Charging If any of the following conditions occur , char ging the battery is required. •“ Low Battery ” is printed. • The buzzer sounds 3 times. T o charge the battery , plug the connector of the AC adapter to the DC jack of the printer and the AC adapter to the AC outlet.
— 23 — 4.3 Communication by IrDA For IrDA communication, DIP switch setting needs to be set for IrDA. Set the infrared port of the device to face straight to the printer ’ s infrared port. Communication is available in the range of 15 ° up, down, left, and right.
— 24 — 4.4 Co mmunication V ia Serial Port (Cable) For communication via serial (RS-232C) interface, use Citizen CA10-01 serial cable. When the printer is OFF , open the serial port rubber cover and while holding the connector with the “PUSH” sign facing upward, gently insert the connector into the serial port.
— 25 — 4.5 Communication by Bluetooth For the Bluetooth communication, it is necessary to choose CMP-10BT and set the DIP switches for Bluetooth. As built-in Bluetooth module supports Serial Port Profile, host machine needs to communicate with CMP-10BT based on serial port profile.
— 26 — 4.7 Removing the Battery Pack 1. Set the printer Power switch to OFF and unplug the AC adapter from printer . 2. Remove the battery cover by (1) pressing the battery cover as shown in the figure, lift it upward. 3. Remove cover as shown in the illustration.
— 27 — 4.8 Installing the Battery Pack 1. Insert the battery connector to the connector of the printer . 2. Insert the battery connecting cable into the opening above the battery connector . Confirm that the battery connector is seated deeply . 3.
— 28 — 4.9 DIP Switch Setting Either Bluetooth or IrDA function of CMP-10BT have to be chosen by DIP switches. DIP switches are located under the battery . Function allocation of DIP switch is as follows. No. 1 No. 2 Bluetooth ON ON * ON OFF OFF ON IrDA OFF OFF * Default setting of CMP-10BT There are no “No.
— 29 — 4.10 Setup menu function (Firmware after V er 2.20EN) Make sure the printer power is off. Press ON/OFF switch and keep pressed for about 5 seconds until .LED is changed to red and leave the switch. Then buzzer beeps and printer prints current setting and goes to setup menu as follows.
— 30 — T op question items Additional questions YES (ON/OFF Switch) NO (LF Switch) CHANGE DISCOVERABILITY ? SET DISCOVERABILITY Discoverability ON Discoverability OFF ON ? CHANGE P AIRING INFO SA .
— 31 — 5. FUNCTION 5.1 Auto Power OFF Power is automatically cut off after a specified period of time, during which no command is sent to the printer and the LF switch has not been pressed. The default setting of this time duration is 10 minutes, however , the period can be custom set by the user with a special command to the printer .
— 32 — 5.4 Monitoring the Print Head Overheating If the temperature exceeds 65°C for some reason, the printer automatically stops printing with Power LED indication of “Error” to protect the print head. If the head temperature returns to 60°C or below , the printer is ready for printing.
— 33 — 6. LIST OF COMMANDS 1 BEL Sounds the Buzzer 2H T Horizontal T ab Command 3L F Printing and Paper Feed Command 4C R Print one line Command 5 ESC RS Sounds the Buzzer 6 ESC SP Setting the rig.
— 34 — * * * 34 ESC a Aligning the characters 35 ESC c5 Enabling/Disabling Panel Switches 36 ESC d Printing and Feeding the paper by n lines 37 ESC v T ransmitting the printer status 38 ESC x Sele.
— 35 — 7. MAINTENANCE AND SER VICE For the information on maintenance and service, please contact our dealer ..
— 36 — 8. APPENDIX HANDLING BEL T CLIP KIT This kit consists of a belt clip, two screws, and two rubber feet. 8.1 How to Mount Belt Clip Mount the belt clip in the square frame using the two screws supplied. The direction of the belt clip should be as per the drawing below .
— 37 — MEMO.
— 38 — WEEE MARK.
2.10E-0612 Printed in Korea.
An important point after buying a device Citizen Citizen CMP-10 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Citizen Citizen CMP-10 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Citizen Citizen CMP-10 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Citizen Citizen CMP-10 you will learn all the available features of the product, as well as information on its operation. The information that you get Citizen Citizen CMP-10 will certainly help you make a decision on the purchase.
If you already are a holder of Citizen Citizen CMP-10, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Citizen Citizen CMP-10.
However, one of the most important roles played by the user manual is to help in solving problems with Citizen Citizen CMP-10. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Citizen Citizen CMP-10 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
