Instruction/ maintenance manual of the product CD-S500 Citizen
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CD-S500 Series CD-S500A User's Manual DOT MA TRIX PRINTER.
2 T able of C ont ents COMPLIANCE ST A TEMENT F OR EUR OPEAN USERS ............................................................... 3 FCC COMPLIANCE ST A TEMENT FOR AMERICAN USER S ...................................................... 3 EMI COMPLIANCE ST A TEMENT FOR CANADIAN USER S .
3 COMPLIANCE S T A TEMENT F OR EUR OPEAN USER S CE marking show s conformit y t o the following crit eria and provisions: Low V oltage Dir ectiv e (7 3/2 3/EEC)/EN60 9 5 0-1 EMC Directiv e (8 9/3 3 6/.
4 EMI COMPLIANCE S T A TEMENT FOR CANADIAN USER S This Class A digit al appar a tus complies with Canadian ICES-00 3. This equipment gener at es and uses r adio frequency ener gy and if not installed .
5 ET A T DE CONF ORMITE EMI A L ’US A GE DES UTILIS A TEUR S CANADIENS Ce t appar eil numérique de la cla sse A e st conforme à la norme NMB-00 3 du Canada.
6 Impor tant Safe t y Instruc tions • R ead all of these instructions and sa ve them for lat er refer ence. • F ollo w all warnings and instructions mark ed on the pr oduct. • Unplug this pr oduct fr om the wall outlet befor e cleaning. Do not use liquid or aer osol cleaner s.
7 • The main plug on this equipment must be used to disconnect mains pow er . Please ensure that the socket outlet is installed near the equipment and shall be easily accessible. • Unplug this product from the wall outlet and refer servicing t o qualified service personnel under the follo wing conditions: A.
8 Indicat es a situation which, if not observed and handled pr operly , could result in death or serious injury . Indicat es a situation which, if not observed and handled pr operly , could r esult in injury .
9 W arning Nev er perform the following. If no t a voided, these ma y cause damage or tr ouble to the print er or cause the print er to ov erheat and r elease smoke and cause burns or an electrical shock.
10 • Prior to oper ation, r ead the safet y instructions car efully and observ e them. • Do not dr op or put for eign mat ter such as clips and pins int o the print er . This ma y cause pr oblems. • Be careful when moving or carrying the print er .
11 Caution • Prior t o oper ation, read the safe t y instructions carefully and observ e them. • Do not use or st or e the print er near fire, ex ce ssive moistur e, in direct sunlight, near an air conditioner or heat er or other source of unusually humidit y or ex cessive dust.
12 Chapt er1 Intr oduction Thank you very much for pur chasing the Citizen Dot Matrix Print er CD-S5 00 series. This printer is a do t matrix print er dev eloped for use with various kinds of dat a communication t erminals, POS terminals, and kitchen print ers.
13 Models in this series ar e identified b y the following model naming method. CD-S - Model name 5 00 : Standar d model 5 0 1 : Built -in aut o cut ter model 5 0 3 : Built -in auto cut t er and r ewi.
14 Chapt er1 Intr oduction Examples of models St andar d model (A C Adapt er t ype) Aut o cut t er and re winder equipped model (A C Adapt er t ype) CD-S5 00A - - Expla.
15 Check to mak e sure that the following accessories are included with your printer . Checking the Acce ssories Print er: 1 AC adap ter t ype Built -in AC adap ter t ype * The AC adap t er is set inside the A C adapt er case.
16 Chapt er2 Names and F unctions of Parts Rear connect ors (see page 1 9) Rear connect ors (see page 1 9) 1 2 3 4 5 6 Oper ation panel (see page 1 8) 7 1 2 3 4 5 6 Oper ation panel (see page 1 8) 1 P aper check window It can be used t o check the amount of paper left on the roll.
17 Int erior 1 Plat en unit In the st andard and aut o cut ter equipped models, it is combined with 8 the aut o cut ter . 2 Paper cut bar It is used to cut the paper manually . 3 Platen open le ver It is a lever used t o open the plat en unit on the re winder equipped model.
18 Chapt er2 Names and F unctions of Parts Oper a tion P anel 1 POWER LED (Gr een) It is lit when the po wer is supplied. When maint enance mode is set or there is an err or indication, it is either lit or flashing. 2 P APER OUT LED (Orange) It is lit in paper out status.
19 R ear Connect or s 1 Interface connect or It is connect ed t o either a serial (RS2 3 2C) or par allel (IEEE1 2 8 4) interface cable. * A USB int erface replaced by a serial or par allel interface will be av ailable as a fact ory option. 2 Dr aw er kick connector It is connect ed t o a cable from the dr a wer .
20 Chapt er3 Pr eparing the Print er Connecting the Int erface Cable T urn off the pow er t o the printer and insert the connector s being careful about their orienta tion. C onnec tions Alwa ys hold the connector when pulling out a cable. Install the interface cable so that it will not be caught on your shoes etc.
21 Connecting the Dra wer Match the t op and bo t tom of the dr aw er kick connector with the cable t erminal and insert it firmly until y ou hear a click. See page 4 8 for det ailed specifications of the int erfaces. Preparing the Print er Dr a wer kick cable Connect only a specialized dr aw er .
22 Chapt er3 Pr eparing the Print er Connecting the P ow er 1 . Mak e sure that the print er pow er switch is set t o OFF . 2 . If your printer is an A C adapter t ype, insert the AC adapter cable connect or with its flat side upw ards into the pow er connector on the rear surface of the print er .
23 Preparing the Print er This print er can be inst alled horizontall y or v ertically and can be w all mount ed. But according t o the model you are using, ther e ma y be re strictions on how it is installed. R efer t o the following t able. * 1 : Accessory rubber feet must be used t o pre vent slipping.
24 Chapt er3 Pr eparing the Print er 1 2 3 4 5 6 P aper near end sensor When installed vertically and wall hung When installed horizont ally Change the sensor loca tion accor ding t o the wa y the print er is installed and the int erior diamet er of the r oll paper y ou are using.
25 The printing dot line columns ar e changed as follow s b y set ting the “P aper Width” of the roll paper used, the “Number of col.” and the “F ont Select” in Soft SW Set ting Mode. F or det ails about set ting, see Soft SW Set ting Mode (page 3 5).
26 Chapt er3 Pr eparing the Print er When set ting Paper W idth of 69.5mm When set ting P aper W idth of 5 7 .5mm Paper width: 76.2mm Paper width: 69.5mm Right offset: 40 dots When Number of col. 40/33 are selected: 360 dots When Number of col. 42/35 are selected: 360 dots Paper feed direction Paper width: 76.
27 Inst alling the Ribbon Ca sset t e 1 . Open the fr ont cov er of the printer . Insert y our finger s int o the dents at opposit e ends of the fr ont cov er t o open it with both hands. 2 . T urn the ribbon casset te knob in the direction sho wn b y the arrow t o full y stre tch the ribbon.
28 Chapt er3 Pr eparing the Print er The following ar e the t ypes of roll paper that can be used b y this printer . T ypes: 1P r oll paper 2P cop y r oll paper (1 original + 1 cop y) 3P cop y r oll paper (1 original + 2 copies) (2P and 3P cop y roll paper are only usable on models equipped with auto cut t er and rewinder .
29 3 . Place the roll paper and pull the end of the r oll paper dir ectly to w ards y ou as sho wn in the figur e. Hold the cent er of the r oll paper t o pull it a s str aight a s possible so tha t one of the side s of the paper does not slacken. 4 .
30 Chapt er3 Pr eparing the Print er Installing R oll P aper Installa tion Method Aut o Cut t er and R e winder Equipped Model 1 . Pull the r ear cov er open le ver tow ards y ou to open the r ear cover . 2 . Then pull the platen open lever t ow ar ds you t o open the platen unit.
31 4 . After remo ving the re winder shaft, install the cop y r oll paper and pull the end of the roll paper str aight t owar ds you for about 3 0cm as shown in the figure. Hold the center of the roll paper t o pull it as str aight as possible so that one of the sides of the paper doe s not slack en.
32 Chapt er3 Pr eparing the Print er 7 . Being careful not t o let the copy r oll paper set on the re winder shaft slack en, place the roll paper in the groo v es on bo th sides. T urn the flange on the r e winder shaft in the dir ection shown by the arro w and mak e sur e tha t the cop y roll paper ro ta tes with the r ewinder shaft.
33 Preparing the Print er Oper ation when the fr ont cov er is opened and closed Opening: During printing, the printing st ops and if it is in r ed printing st a tus, the ribbon is switched to the black ribbon sta tus, move s to the centering location, and becomes the condition you can replace the ribbon casset te.
34 Chapt er4 Maintenance Mode Maint enance Mode T ypes of maint enance mode Ther e are the follo wing four type s of maint enance mode. Each mode is select ed accor ding t o the n umber of times the FEED switch is pr essed fr om maint enance mode. HEX Dump Mode: Pr ess the FEED switch 0 times and r eopen and close the front co v er .
35 Soft SW Set ting Mode Set ting the mode 1 . If the FEED switch is pressed once in maint enance mode (POWER LED is flashing), the PO WER LED and P APER OUT LED start flashing.
36 Chapt er4 Maintenance Mode <Soft-Switch Setting> Press Feed Change PARM. Press Feed For 2S Next Item F.Cover Open/Close Save & Exit <Soft Control-SW>-------------------- Command Type –EPSON Number of Col. –40/33 Font Select –7 × 9 Paper Plies –OFF Paper End –ENB Paper Near-End –ENB Slashed Zero –OFF Print Direct.
37 Set ting Mode T able Soft Control-SW Maint enance Mode Set item Initial value Setting value Remarks Command Type EPSON EPSON STAR CBM1 CBM2 Number of Col. 40/33 40/33 42/35 Font Select 7x9 7Ω9 9Ω9 Paper Plies OFF OFF 2P 3P Paper End ENB ENB DIS Paper Near-End ENB ENB DIS Slashed Zero OFF OFF ON Print Direct.
38 Chapt er4 Maintenance Mode Soft SW Set ting Mode Set item Initial value Setting value Remarks Set item Initial value Setting value Remarks Set item Initial value Setting value Remarks The receiving buffer size is selected. Selects enabled (ENB)/disabled (DIS) of the printer initialized signal (PRIME) during centro-interface.
39 Maint enance Mode Concerning Mechanical-SW oper ation F unctions that ar e no t supported b y the specifications at time of shipping ha ve no impact on print er oper ation ev en when the set tings ar e changed. Examples )It ems set for the Auto-Cut ter in models that are not equipped with an Aut o-Cut ter .
40 Chapt er4 Maintenance Mode Cut P osition Adjustment Mode Set ting the mode 1 . Pre ssing the FEED switch 3 times in maint enance mode (PO WER LED is flashing) cause s the PO WER LED and the ERR OR LED to begin t o fla sh.
41 • There ar e no RS2 3 2C communication error or fr ont cov er opened/closed det ection indicat or s. • If the buzzer set ting is OFF in Soft SW Set ting Mode, the buzzer does not sound. : Lit, : Off When this print er malfunctions or jams e tc.
42 Chapt er4 Maintenance Mode Clearing a P aper Jam Clearing method 1 . T urn off the po w er and open the r ear cov er . If the rear co ver cannot be opened When ther e is a cut ter problem, the print er ma y st op with the cut t er blade pro truding so that pre ssing the FEED switch fails t o clear the err or .
43 When there is tr ouble with this print er , tak e action to clear up the tr ouble accor ding t o the following t able. If this action does not clear up the trouble, notify the dealer where y ou pur chased the printer or service per sonnel.
44 Chapt er5 Appendix es Specifications Printing mode Serial impact dot matrix Printing direction Bi-directional Head pins 9 pins ( φ : 0.3mm, Pin interval; 1/72inch) Printing line columns Paper width of 76.2mm 40/42 or 33/35 columns Paper width of 69.
45 Appendix es Features Paper-drop-in style Auto cutter function (full cut/partial cut) Rewinder function Black mark sheet compatible Copy (2P/3P) paper compatible DKD (Drawer Kick Driver) function ASB (Auto Status Back) function Power CD-S500A type Input: DC24V, 1.
46 Chapt er5 Appendix es Specifications 10 Environmental temperature (°C) 0 35 50 90 50 Printer weight Standard model: 2.20kg Auto cutter equipped model: 2.30kg Auto cutter and rewinder equipped model: 2.45kg But these exclude the AC adapter, AC case, ribbon, and paper.
47 P aper Use the follo wing printing paper in or der t o maintain printing qualit y and stabilize paper feeding. Appendix es Roll paper Paper width: 76.
48 Chapt er5 Appendix es Serial (R S2 3 2C) int erface Pin assignment 1F G 2 TxD 3 RxD 20 DTR 6 DSR 4 RTS 5 CTS 7S G 25 RESET 1 DCD 3 TxD 2 RxD 4 DTR 6 DSR 7 RTS 8 CTS 5G D 9 RI/RESET Host D-Sub9P.
49 P ar allel (IEEE1 2 8 4) Interface PIN No. Dir ection F unction Compa tibilit y Mode Nibble Mode Byte Mode 1 Input *Str obe HostCLK HostCLK 2 Input/Output Data0 Data0 Dat a0 3 Input/Output Data1 Da.
50 Chapt er5 Appendix es Timing when po wer is on INIT signal timing ∗ RESET A B SELECT BUSY ∗ ACK ∗ INT ∗ F AUL T BUSY ∗ ACK A : More than 1 6 µ s B : Less than 2 00 µ s Dr a w er Kick -Out Interface Pin assignment PIN No.
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NJ74902-51F Printed in China 6-1-12, T anashi-cho, Nishi-T okyo-shi, T okyo 188-8511, J AP AN T el: +81-424-68-4608 F ax: +81-424-68-4997.
An important point after buying a device Citizen CD-S500 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Citizen CD-S500 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Citizen CD-S500 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Citizen CD-S500 you will learn all the available features of the product, as well as information on its operation. The information that you get Citizen CD-S500 will certainly help you make a decision on the purchase.
If you already are a holder of Citizen CD-S500, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Citizen CD-S500.
However, one of the most important roles played by the user manual is to help in solving problems with Citizen CD-S500. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Citizen CD-S500 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
