Instruction/ maintenance manual of the product OL-3053-01 Cisco Systems
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CH A P T E R 4-1 Cisco CallManager Attendant Con sole User Guide OL-3053-01 4 Using the Call Control Window When you place or answer a call, the call state, the directory number of t he incoming call,.
Chapter 4 Using the Call Control W indow Placing Calls from the Call Control Window 4-2 Cisco CallManager Attendant Conso le User Gu ide OL-3053-01 Placing Calls from the Call Control Window T o place.
4-3 Cisco CallManager Attendant Con sole User Guide OL-3053-01 Chapter 4 Using the Call Co ntrol Window Performing Call-Control Tasks in the Ca ll Con tro l Win dow T able 4-1 Quic k Ref er en c e T a.
Chapter 4 Using the Call Control W indow Performing Call-Cont rol Tasks in the Call Control Window 4-4 Cisco CallManager Attendant Conso le User Gu ide OL-3053-01 Ending a Call T o end a call, perform one of the foll owing tasks: • In the Call Control w indow , righ t-click the call an d choose Hang Up from the context-sensitive menu.
4-5 Cisco CallManager Attendant Con sole User Guide OL-3053-01 Chapter 4 Using the Call Co ntrol Window Performing Call-Control Tasks in the Ca ll Con tro l Win dow Retrie ving a Call from Hold (Resum.
Chapter 4 Using the Call Control W indow Performing Call-Cont rol Tasks in the Call Control Window 4-6 Cisco CallManager Attendant Conso le User Gu ide OL-3053-01 Consult T ransferring T o complete a consult transfer , perform the follo w ing procedure: 1.
4-7 Cisco CallManager Attendant Con sole User Guide OL-3053-01 Chapter 4 Using the Call Co ntrol Window Performing Call-Control Tasks in the Ca ll Con tro l Win dow Initiati ng a Conference Call T o initiate an ad hoc conference, perform the follo wing procedure: 1.
Chapter 4 Using the Call Control W indow Performing Call-Cont rol Tasks in the Call Control Window 4-8 Cisco CallManager Attendant Conso le User Gu ide OL-3053-01 Parking a Call Note Y ou can park a call only if the server that is associated with t he attendant console runs a version of Cisco CallManager Release 3.
4-9 Cisco CallManager Attendant Con sole User Guide OL-3053-01 Chapter 4 Using the Call Co ntrol Window Performing Call-Control Tasks in the Ca ll Con tro l Win dow Retrie ving (Re verting) a Parke d Cal l T o retriev e/rev ert a parked call, perform the following proced ure: 1.
Chapter 4 Using the Call Control W indow Performing Call-Cont rol Tasks in the Call Control Window 4-10 Cisco CallManager Attendant Conso le User Gu ide OL-3053-01.
An important point after buying a device Cisco Systems OL-3053-01 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Cisco Systems OL-3053-01 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Cisco Systems OL-3053-01 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Cisco Systems OL-3053-01 you will learn all the available features of the product, as well as information on its operation. The information that you get Cisco Systems OL-3053-01 will certainly help you make a decision on the purchase.
If you already are a holder of Cisco Systems OL-3053-01, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Cisco Systems OL-3053-01.
However, one of the most important roles played by the user manual is to help in solving problems with Cisco Systems OL-3053-01. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Cisco Systems OL-3053-01 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center