Instruction/ maintenance manual of the product VIXIA HG20 Canon
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English HD Camcorder Instruction Manual Français Caméscope HD Manuel d'instruction Español Videocámara HD Manual de Instrucciones PUB. DIM-879.
2 Introduction Impo rtan t Us age In stru ctions WAR N IN G! TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR M OISTURE. WAR N IN G! TO REDUCE THE RISK OF ELECTRIC SHOCK AND T O REDUCE ANNOYING INTERFERENCE, US E THE RECOMMENDED ACCESSORI ES ONL Y .
3 In these safety ins tructions the word “produ c t” refers to the Canon HD Camcor der VIXIA HG21 A / VIXIA HG20 A and all i ts accessories . 1 Read Instructions — All the s afety and operating instructions sho uld be read before the product is operated.
4 16 Objects and Liquid Entry — Never push objects of any kind into this product through openings as they may touch dangerous v oltage points or short out parts that could result in a fire or electric shock. Be careful not to spill li quid of any kind onto the product.
5 Online product r egistration for U.S.A. Customers only . Register y our product onl ine at www .registerc anon. com Protect your pr oduct W e will keep the mode l nu mber and date of purchase of your new Ca non produc t on file to help you r efer to this infor mation in the event of an insurance claim such as lo ss or the ft.
6 Enjoying High -Definition V ideo with your Camcorder Pre serve your most tr easur ed memories , be it unforgetta ble scenery or cheri shed moments spent with family and friends, w it h high-definition video r ecordings of a quali ty second only to actuall y being there.
7 Enjoying High -Definition Video with your Camc or der What are the adv antages of a hard disk? Y our videos and photos are r ecorded on the built-in hard disk or commer cially available SD/SDHC memory car ds 2 using AVCHD specifications 3 .
8 Important Notes About the Hard Disk Drive Y our hard disk camcorder allows you to shoot and store many hours of video. However , ther e ar e d if ference s between reco rding onto a hard disk and rec o r ding onto other media. Make sure to follow the p oints b elow when using your camcor der .
9 Important Notes About the Hard Disk Drive Do not tur n off the cam corder while t he camcorder is o n and the ACCESS ind icato r is on or fl ashing or whil e the camcor der is in s tandb y mode Doing so may result in har d disk damage or permanent data loss.
T able of contents 10 Introduc tion 6 Enjoying High-Definition Video with yo ur Camcor der 8 Important Notes About the Hard Disk Drive 14 About this Manual 16 Getting to Know the C amcorder 16 Sup.
11 Table of cont ent s Vi de o 34 Basic Recording 34 Shoo ting Video 35 Selecting the Video Quality (R ecordi ng Mode) 36 Zooming 37 Q ui ck Start Function 37 Reviewing and Deleting the Last Scene.
12 Photos 61 Basi c Reco rding 61 T aki ng Ph otos 62 Selecting Pho to Size and Quality 63 Deleting a P hoto Right After R ecord ing It 63 Basic Playback 63 Viewing Photos 65 Del eti ng Phot os 66.
13 Table of cont ent s Additional In formation 90 Appendix: Menu O ptions Lists 90 FUNC. M enu 92 Setup Menus 101 T r ouble? 101 T roubleshooting 107 List of Messages 116 Do’ s and Don’t s 116.
Intr oduction 14 Thank you for pur chasing the Canon VIXIA HG21/VIXIA HG20. Plea se read thi s manual car efully befor e you use the camcor der and reta in it for future reference. Should yo ur camcor der fail to operate corr ectly , r efer to T roubleshooting ( 101).
15 Special Scene Recording Progr ams Recording in a very bright ski resort or capturing the full colo rs of a sunset or a fireworks dis play becomes as easy as selecting a Special S cene recor ding program. For details about the availa ble options, refer to the sidebar on page 50.
Intr oduction 16 Gettin g to Kn ow the Camcorde r 1 Software for saving, managing , editing and pla ying back movies o n your computer ( 82). T he CD-ROM includ es the instruc tion manual of th e software (electronic version on PDF file ). 2 Software for sa ving, managi ng, retouching and printing photo s ( 86).
17 Components Guide Left side view Front view Right sid e view button ( 27)/ (prin t/share) button ( 7 3, 86) DISP . (on-screen display) butto n ( 42, 53)/ BA TT .
Intr oduction 18 * o n l y . Back view To p v i e w LCD panel VIEWF INDER bu tton* ( 3 5) Viewfinder * ( 26 , 35) Dioptric adjustment le ver* ( 35) Battery attachment unit ( 2 3) RESET b utton ( 104 ).
19 Wireless Controller WL-D88 B ottom v i ew T rip od socket ( 117 ) BA TTER Y RELEASE switch ( 24) Serial number The serial n umber label is locat ed on the top surfa ce of the batt ery attachmen t unit. Remove th e battery pac k to find it. ST ART/ST O P button ( 34) FUNC.
Intr oduction 20 Recording Movies Playing Movies (During Playback) Screen Displays Operating mode Recording pr ogram ( 45, 46) White balance ( 50 ) Image effect ( 51) Digital effect ( 5 2) Recording m.
21 Recording Photos Viewing Photos Zoom ( 36), Exposure ( 48) Recording program ( 45, 46 ) Light me tering mode ( 69) White balance ( 50 ) Image effect ( 51) Digital effect ( 5 2) Drive m ode ( 67) Ph.
Intr oduction 22 Hard disk/memory card operation Recor d, Re cord pause , Playback, Pl ayback pause, Fast p layba ck, Fast reverse pl ayback, Slow playback, Slow reve rse playba ck, Frame a dv a nce, .
23 Preparations This chapter descr ibes basic oper ations, such as navi gating the menus, and first time settings to help y ou learn more about your camcord er . Charging th e Battery P ack The camc o r der can be p owere d with a battery pack or dir ectly using the compact pow er adapter .
Preparations 24 1S l i d e i n t h e direct ion of the arrow and h old it pressed down . 2 Slide th e ba ttery pa ck down and then pu ll it out. IMPORT ANT • T ur n off th e camc order bef ore connec ting or disconne cting the compac t power adapter .
25 1 Pr ess the tab i n the dir ectio n of the arrow and pull out the battery holder . 2 Place th e lithium butt o n bat tery with the + side facing up. 3 Insert the battery hold er . Point the wireless co ntr o ller at the camcord e r’ s remote sensor when you pr ess the bu ttons.
Preparations 26 Adjusting the Position and Brightness of the LCD Sc reen Rotating the LCD Panel Open th e LCD panel 90 degr ees. • Y ou can rotate the panel 90 degrees downward.
27 The But ton: M ode or Flexible Recording The camcorder offers two basic modes for recording video o r photos: mode for beginners or if you just prefer not to bother w ith detailed camcorder settings, a nd fl exib le rec ord in g mode which lets you change the camcord er's settings to your p refe rence.
Preparations 28 Joystick and Joystick Guide Use the joystick to operate the camcor d er' s menus . Pr ess to di splay /hide th e joys tick guide. Th e functions th at appear on t he joysti ck guide will change depending on the operati ng mode.
29 Selecting an Option from the Setup M enus 1 Pr ess . 2 Select ( , ) the icon and press to open th e setup men us. Y ou can also hold pressed down for mor e than 1 second or press on the wireless contr oller to o p en dir ectly t he setup menus screen.
Preparations 30 Setting the Date and Time Y ou will need to set the date and time of the ca mcorder bef o r e you can st art using it . The [Dat e/Time] screen w ill appear a utomatically whe n the camcorder’ s clock is not set.
31 Changing the Time Zone Change the time zo ne to match your location. The default setting is New Yo r k . [ Menu] [Tim e Zon e/DST ] Y our local time zone* [ Menu] [Tim e Zon e/DST ] Local time at your destination* * T o adjust for d aylight saving time, select the area name m arked with a .
Preparations 32 Insertin g and Remo ving a Mem ory Car d Make sure to initialize all memory cards befor e using them with this camcor der ( 33). 1 T ur n off t he camcorder .
33 Selecting the R ecording Media Y ou can select to r ecord your movies and photos on th e bui lt-i n hard dis k or on a memory car d. The hard disk is the default me dia for r ecor ding both.
34 V ideo This chapter covers functi o ns re lated to shooting movies , including recor ding, playba ck, menu options and playlis t and scene oper ations. Shooting V ideo 1 Set th e mode d ial to . 2 T ur n on the camcorder . By default, mo vies are r ecorded on the hard disk.
35 • When recor ding in ve ry loud places (such as fir eworks shows o r concerts ), sound may become distorted or it ma y not be r ecorded at the actual levels. This is not a malfunction. Selecting the Vid eo Quality (Record ing Mode) The cam cor der of fers 5 r ecor ding modes.
Video 36 Zooming mode: In addition to the optical zoom, digital zo om is also available ( 93). 12x Optical Zoom Move t he zoom lever towar d W to zoom o ut (wide angl e). Move it towar d T to zo om in (t elepho to). Press gently for a slow zoom; pres s harder for faste r zooms.
37 Quick Start Function When you close the LCD pane l w ith t he camcorder on, the camcorder enters the standby mo de. In standby mode the camcor der consumes only about half the power used when r ecording, savi ng ener gy when you ar e using a batter y pack.
Video 38 1 Pres s to di splay th e joystic k guid e. If does not appear on the joystick gu ide, r epeatedly push th e joystick ( ) toward [Next] to display it. 2 Push the joystick ( ) toward . Th e camco r de r plays b ack the l ast scene (but wit hout sound) and ret ur ns t o re cord pau se mode .
39 • Press to stop the playback and retu rn to the scene index screen. 1 During pla yback, press to displa y the joyst ick guid e . 2 Adjus t ( ) the volume. IMPORT ANT • Observe t he following pr ecau t ions while the ACCESS indicat or is on or flashing .
Video 40 NOTES During some special playback m odes, you may notice some anomalies (blocky video artifacts, bandin g, etc.) in the playback pictu re. Changing the Inde x Screen Sele ction Use the tabs .
41 Changing the N umber of Items in the Index Sc reen By default, the index scr een will show up to 6 items ( sce nes or photos). Move the zoom lever toward W to sh ow u p t o 15 items p er screen. Move it to ward T to return to the default index screen display .
Video 42 3 Move ( , ) the cursor to the desir ed date. • When you move the cursor to a date disp layed in white, a thumbnail showing a still image from t he fi rst scene r ecorded o n that date w ill be displayed ne xt to the calend ar . Below it w i ll appear the number o f scenes r ecorded ( ) and the total recor ding time for the sa me day .
43 Move ( ) the orange select ion frame to the large thumbna il and change ( ) the scen e. Move ( ) the orange select ion fra me to t he sli debar below t he rul er and di splay ( ) the prev ious /next 5 frames in the scene.
Video 44 NOTES • The select ion of scenes/photos will be cancel ed if yo u turn off the ca mcorder or chan ge the oper ating m ode. • Sce nes in the playlist cannot be included in the selection. Deleting Scenes Y ou can delete t hose scenes that you ar e not interested in keeping.
45 Special Sce ne Recording Programs Rec ordin g in a v ery br igh t ski res ort o r capturing t he full co lors of a sunset or a fireworks displ ay becomes as easy as selecting a Special Scene r ecordi ng pr ogram. For de tails about t he available options, refer to the sidebar below .
Video 46 - White points may appear on the screen. - Autofocus may not work as well as in other modes . In such case, adjust the focu s manuall y . •[ F i r e w o r k s ] - T o avoid ca mcorder shak e, we recommend usin g a tripod. Make sur e to use a tripod especially in mode, as t he shutter spee d slows down.
47 * mod e only . ** m ode only . In mode, whe n the frame rate is set to [ PF24], the shut ter speeds availabl e will be t he fol lowin g: 1/6, 1/ 12, 1/ 24, 1/48, 1/60, 1/100 , 1/250, 1/5 00, 1/100 0 and 1/2000. Av ailable Aperture V alues [F1.8], [F2.
Video 48 Self Time r [ M e n u ] o r [Self Timer] [ On ] appears. mode: In r ecor d pause mode, pre ss . The camc o r der starts r ecording a fter a 10-second countdown*. The countdown appears o n the scr een. mode: Pre ss , first halfway to activate the aut o focus a nd then fully .
49 • If you opera te the zoom, the bri ghtne ss of the i mage m ay change. 3 Adju st the ( ) the br ightness of the im age as required and p r ess . • The exposur e adjustment indicat or will cha nge to wh ite and t he exposure will be locked.
Video 50 Infinity Focus Use this function w hen you wish to focus on faraway subj ects such as mountains or fireworks. Instead of step 2 in the prev ious pr ocedur e: Push the j oystick ( ) toward [Focus] and ho ld it for more than 2 seconds. • appears.
51 NOTES • When you select the cust om white balance: - Set the cu stom white bal ance i n a sufficie ntly illuminated place. - T ur n off the digital zoom ( 93 ). - Rese t the w hite bala nce when t he lighting c onditions ch ange. - Depending on the li ght sour ce, may keep flashing.
Video 52 1 Press and select ( ) the custom se tting o ptions. 2 Adjus t ( ) e ach s etting a s desir ed. 3 When yo u fini sh all th e adjust ments, pr ess then to save the sett ing and close the menu. Digital Effects Options Default value * Only these digital effects ar e available in mode.
53 mode: Activ ate th e selected effe ct while r ecording or in reco rd pause mode. mode: Acti vate the selected effect and the n pres s to recor d the photo. NOTES • When you apply a fader , not on ly the pictur e but also the sound will fade in or out.
Video 54 Manual Adjus tment of the Audio Recording Level 1 Pres s to di splay th e joystic k guid e. If [ MIC ] d oes not appear on th e joystick gu ide, r epeatedly push th e joystick ( ) toward [Next] to display it. 2 Push the joystick ( ) toward [M I C ] .
55 [ Menu] [A V/He adph ones] [Headphones] appears . In mode, adju st ( ) the volume of the headph ones with the [Headp hone V olum e] setting ( 96). In mode, ad just the headphones volume the same wa y you adjust the speaker ’ s volume ( 39). IMPORT ANT • When using headphones, make sure to lower the volume to an app r op riate lev el.
Video 56 NOTES Accesso ries designed fo r the Adva nced Accessory Shoe c annot b e used wi th this camcorde r . Look for video accessories bearing this logo to ensur e c ompatibility with the mini advanced shoe .
57 Using a Video Lig ht Y ou can use the optional VL-5 Vid eo Light to sho ot video or take p hotos in dark pl aces. Atta ch the optional VL- 5 Vi deo Li ght to the mini ad vanced s hoe. Refer t o Using the Mini Advanced Shoe ( 55). appears when you turn on the video light.
Video 58 NOTES • In this mode, the scene playback will pause onl y at points wh er e the scene can be divided. Advancing/r e ver sing frames will skip only between such points as well, so the interval will be longer than in regula r frame adva nce/ re ve rs e.
59 NOTES • Y ou can cop y scen es from th e hard d isk to th e memo ry car d ( 60) to incl ude in the memory card’ s playlist also scen es that were origina lly record ed on the hard disk.
Video 60 Copying S cenes Y ou ca n copy or iginal mo vies or th e entire playlist only fr om the har d disk to th e corr esponding location on the memory card. Copying Orig inal Movies Options 1 Select t he index screen o f original movies recorded on the hard disk.
61 Photos Refer to th i s chapter for details on shooting photos – taking photos and playing them back, capturing ph otos from video and p rinting photos. T aking Photos 1 Set the mo de dial to . 2 T u rn on the camco rder . By default, pho tos are r ecorded on the hard disk.
Phot os 62 Selecting Photo Size and Quality Photos are r ecorded as JPG files. As a general rule, sel ect a larger photo size for higher quality . Select the [ 1920x1080] size for photos with an aspect ratio of 16:9.
63 • When printing phot os, use the following guidelines as a refer e n ce for selecting the print size. Deleting a Photo Right After Recor d in g It Y ou can delet e the photo reco rded las t while reviewing it within the time set for the [Photo Review Time] option or immediat ely after r ecording it, if [Photo Review Tim e] is set to [ Off].
Phot os 64 Index Sc reen 1 Move the zoom lever tow ar d W. • The photo index scre en appears. • Y ou can switch to the index screen of the photos r ecorded on the memory car d or chang e the number of photo s di spla yed per page ( 40). 2 Select ( , ) a phot o.
65 Deleting Photos Y ou can delete t hose photos that you ar e not inter ested in keeping. Deleting a Single Photo 1 Select ( ) the photo you want to delete . 2 Pres s to di splay th e joystick guide. 3 Push the joysti ck ( ) towar d . 4 S elect ( ) [Y es] and press .
Phot os 66 Magnif ying Photo s during Play back Duri ng playback, pho tos can be magnified up to 5 times. will appear for photos that cannot be en l arged. 1 Move t he zoom lever towar d T . • The pho to is magnified by 2 tim e s and a frame ap pears indi cating the position of the magnified area.
67 NOTES • T he flash will not fir e in th e fol lowing cases : - When you manually adjust the exposure in (auto) mode. - During auto exposur e bracketing . - In the [ Fi rewor ks] rec ordin g program. - When using the opti onal VL- 5 Video Light. • The pr actical range of the fl ash is appr ox.
Phot os 68 [ S i n g l e ] Desir ed op ti o n 1 P ress h alfway to activa te the autofocu s. 2 Press fully and hold it press ed down. Pre ss , first halfway to activate the aut o focus a nd then fully to r ecor d the phot os. NOTES • Con tinuous shooti ng s pe e ds are approximat e and vary de pe nding on recor ding conditions and subjects.
69 Ligh t Meter ing M ode The camc order measur es the light reflec ted from the subject in or d er to calculat e the optimal expos ure sett ing s. Depending on the subject, you may want to change the way the light is measur ed and evaluated.
Phot os 70 • Phot os will be recorded on the media select ed for re cording pho tos ( 33) . Protecting Photos Y ou can p rotect photos f rom acc idental eras ure. Protecting Single Photos 1 Open t he photo sel ection screen. [ P r o t e c t ] [ Protect] appear s on the screen.
71 Copying P hotos from th e Index Scree n Options 1 Select t he index screen o f the ph otos recorde d on the h ard disk . Move the zoom lever towar d W and then select the (hard dis k) tab (4 0 ) . 2 If you want t o copy only one ph oto, sel ect ( , ) the ph oto you w ant to cop y .
Phot os 72 Printing Photos (Direct Print) The camc order can be c onnected to any PictBridge-compatib l e printer . Y ou can mar k in adva nce the ph otos you want to print a nd set the desired number of copi es as a print or der ( 76).
73 Printing with the (Pr int/Share) Button Y ou can pr int a photo without changing the settings simply by pressing . 1 Select ( ) the phot o you w ish to print. 2 Pr ess . • Printing starts. The button flashes and stays on whe n the printing is completed.
Phot os 74 The print settings m enu appears. 3 In the print settin gs menu, sel ect (, ) the set ting you wa nt to change an d press . 4 Select ( ) t he desired setting option a nd pr ess . 5 Select ( , ) [Pri nt] and press . • Printing starts. The print settings menu disappears when th e printing is completed.
75 • Canon's Pi ctBridge-compatibl e printers: If printing does not r e s ume automatically afte r you solved t he problem, se lect [Con tinue] an d press to re sume printing. If that option is n ot available, select [Stop] and press and then res tart printing from the beginning.
Phot os 76 NOTES • The trim ming setting s are canceled in the following ca ses: - When you turn off the camco rder . - When you di sconnec t the USB cab le. - W hen you expand the t rimming frame beyond its maximum size. - When you ch ange the [Pape r Size] setting.
77 2 Open the print m enu. [ Menu] [ Print] • The print menu appears. • If ther e are no photos marked with print o r ders, [ No print orders have been set] appears . • De pend ing on the conne cted print er , you may be able to change some p rint settings ( 73).
78 External Connections This chapt er expl ains how to co nnect your c amcord er to an external device such as a TV , VCR, or computer . * When connecting a cab le to the camcorder , mak e sure to align the triangle m arks on the cable's connecto r and on the camcorder's ter minal ( ).
79 Connection Diagrams Connections th at can be used to connect th e camcor der to a TV ar e listed in falling order of picture quality . Connection T ype: D i git al Quality: High definition Output only Connect to a high-d efinition TV (HDTV) with an H DMI input terminal.
External Connections 80 Connection T ype: Analog Quality: Standard definit ion Output only Connect to a s tandard TV or a VCR with audio/video i nput terminals.
81 Connect the c amcorde r to a TV to enjoy your re co r dings with family and f riends. Playback on an HDTV using one of the high-defi nition connections w ill ensur e the b est pl ayback qu ality . 1 T urn off the cam corde r and the TV . 2 Connect the camc or der to the TV .
External Connections 82 Backing Up Y our Recordings on a Computer Movies r ecorde d with t his camcor der are sa ved on the hard disk or memory card . Because space i s limited, make sure to back up your movies o nto a computer on a regular basis.
83 Options for creating A VCHD discs (m o d e ) Options f or creating P hoto DVDs (m o d e ) Preparations on the Camcorde r 1 T u rn on th e camco r der an d set it to mod e to create high- defini tion d i s c s of your mov ies or mode to cr eate Phot o DVDs of your photos.
External Connections 84 4 Pres s the start button on th e DVD Burner . • A pr ogress bar will be d ispl aye d on the scr een. • After pr essing the start button (while the curr ent disc i s being written) t he operation ca nno t be canceled. • When the last disc is f inalized, [T ask completed] w ill be display ed.
85 NOTES If a sc ene does not fit ent irely in one dis c, it may be divided and c on tinue on the next disc. Playing Back AVCHD Discs Using the DW-100 DVD Burner Y ou can us e the optio nal DW-100 DVD Burner and the camc orde r also to pl ay back high-definition (AVCHD) discs on a TV .
External Connections 86 Copying your Recordings to an E xternal Vi deo Recorder Y ou can copy your recor dings by connecting the camc order t o a V CR or a digital video d evice. Video output will be in standard definition, although the original scenes ar e in high definit ion.
87 • If the device ty pe selectio n screen appears, s elect [Compu ter/Pri nter] and pr ess . • The dir ect transfer me n u appears on the c amcord er scr een and th e button lights up. Windows user s only: The first time yo u connect t he camcor der to the computer , you also need to select the CameraWindow auto-launch setting.
External Connections 88 T ransferring Photos Automati c T ransfer Options All the relevant photos will be transfe rred t o the computer in one batch and their thumbnai ls w i ll be displ ayed on the computer . Man ual T ran sfer O ptions Y ou can select the phot o(s) to transfer .
89 Tr a n s f e r O r d e r s Y ou can mark in advance the photos you want to transfer t o the computer as transfer orders. Y ou can set transfer orders for up to 998 photos. Selecting Photos to T ransfer (T rans fer Order) Set the trans fer or ders befor e connecting the camcor der to the computer .
90 Additional Information This chapter contains tr oubleshooting advic e, screen mes sages, handling and maintenance tips, and other information. Menu items no t available appe ar grayed out. For detai ls about how to select an item, refe r to Using the Menus ( 28).
91 Setup Menus FUNC. Menu - Playback Modes Recording mode [ High Quality 24 Mbps], [ High Quality 17 Mbps ], [ High Quality 12 Mbps ], [ Standard Play 7 Mbps] , [ Long Play 5 Mbps] z –3 5 Simult ane.
Additional In formation 92 1 Option available only from the original movies index screen . 2 Option available only from the playlist index screen. Setup Me nus / Camera Setup 1 * Option ava ilable only when the d rive mode is set to [ Single]. [Fr ame Ra te]: Se lects the frame ra te to be us ed when r ecord ing.
93 [Focus Assist Functions]: Wh en the focus a ssist fu nctions a re activ ated, the im age at t he center of the screen is magnified and outlin es are emphasized to help you focus manually (4 9 ) . • Using the f ocus ass ist fu nctions will n ot af fect th e re cor dings - they wi ll be ca ncelle d whe n you start r ecor ding.
Additional In formation 94 [AF Mode]: Sele ct how f ast the autofoc us wil l o perate. • With [ Instant AF] the autofo cus adjusts quickly to a ne w subject. This is convenient for ex ample whe n changing the fo cus fr om a near subje ct to a far sub ject in the backgro und, or when recor ding fast-moving subjects.
95 [Microphone Attenuator]: Helps pre v ent audio distort ions in due to high audio recor ding levels. • Set the microphon e attenuator to [ On] whe n the audio recor ding level ( 53 ) is set corr ectly but the audio still sounds distorted. When the microphone atte nuator is activa ted, appear s on the screen.
Additional In formation 96 System Set up 1 * Option not available whe n the camcorde r is connected to an HDTV using the H DMI cable. [Fo nt Siz e]: Changes the siz e of the fon t for the menu and othe r screen s. • When the font size is se t to [ Large], s ome information may be displayed in shortened form (icons onl y , etc.
97 [TV T yp e]: In order to display th e picture in full and in the corr e c t aspect rat io, select the setting accor ding to the type of television to which you will connect the camcorder . [ Normal T V ]: TV sets w ith 4:3 aspect ra tio. [ Wid e TV]: TV sets wi th 16:9 a spect rat io.
Additional In formation 98 [Wireless Rem ote Control]: Allows the camcor der to be operated with the wireless contr oller . [Notification S ounds]: A beep wi ll accompan y some oper ations like turni ng on the camcord er , th e self-t i mer countdo wn, etc.
99 [Drop Sensor]: Detects when the camcorder is droppe d and activates a protection mechanism to help pr event hard disk damage. While the mechani sm is active, appears in red on the scr een and playback/recordi ng m ay stop. • Keep the drop senso r set to [ On] in most situa tions.
Additional In formation 100 [Battery Info]: Displays a screen where yo u can verify t he batter y charge (as a pe rcentage) and the remaining recor ding time ( , mode) or playback time ( , mod e). [HD MI St atus] : Displ ays a screen where you can verif y the sta ndard of the video o utput signal from the HDMI OUT terminal.
101 Trou b le ? If you have a problem with your camcor d er , r efer to this section. Sometimes what you think i s a malfunction o f the cam cor der may have the simplest of solutions - pleas e read the “CHECK THIS FIRST” box be for e going on to the more detailed problems and solutions.
Additional In formation 102 Re cording Pressing will not start recording. - Y ou cannot record while the camcorder i s writing previous recordings on the hard disk/memory card (while the ACCESS indicator is on or flashing). - The recording media is full or it alr eady contains the maximum number of scenes.
103 Playbac k Pressing the playback button does not start playback. - The camcorder has e x ceede d its operational te m perature ( appears). T ur n off the camcorder and let it cool down before resuming use. - The camcorder has fallen below its operational temper at ure ( appears).
Additional In formation 104 The CHG (charge) indicator flashes rapidly . - (one flash at 0.5-sec ond intervals) Charging has stopped because the co mpact po wer adapte r or the battery pack is faulty . Consult a Canon Service Center . The CHG (charge) indicator flashes very slowly .
105 The picture is displayed correctly but ther e is no sound from the built-in speaker . - Open the LCD panel. - Speaker volume is turned off. Adju st the volume ( 39). - If the STV-250N Stereo Video Cable is connected to the camcorder , disconnect it.
Additional In formation 106 The camcorder is connected using the optional HTC-100 HDMI Cable , but there is no picture or sound from the HDTV . - Disconnect the HTC-100 HDMI Cable and then restor e the connection or turn the camcor der off and then on again.
107 List of Message s (in alphabetical order) Following the list of mess a ges for the camc or d er you can find separate lists for prin t- related messages ( 113) and for messages that a ppear only when using the optional DW-100 DVD Burner ( 112). Access error - There was an error when reading the hard disk or attempting to write onto it.
Additional In formation 108 Cannot edit Check the memory card - The memory card in the camcorder was initialized us ing a computer . Initialize the memory card w ith this camcorder ( 33). Cannot enter standby mode now - The camcorder cannot enter standby mode if the remai ning battery charge is too low.
109 Cannot record movies on this memory card - Movies cannot be recorded on a 64 MB or smaller memory card. Cannot record movies on this memory card Initialize only using the camcorder - The memory card in the camcorder was initialized us ing a computer .
Additional In formation 110 Error writing on the memory card. Data may be recovered if the memory card has not been removed. Attempt recovering the data? - This message will appear the next time you turn o n the camcorder if power supply was acci dentally interrupted while the camcor der was writing on the memory card.
111 No memory card - There is no memory card in the camcorder . No photos - There are no photos to play back. No sce nes - There are no scenes in the recording media selected. Number of scenes already at maximum - The maximum number of scenes has b een reached.
Additional In formation 112 The lens cover is not fully closed. T urn t he c amcorder off, then on again. - The lens cover did not c lose completely when you set the camcor der to a playback mode. T urn the camcorder off and then on again. If the problem persists, contac t a Ca non Service Center .
113 - The disc may not be loaded correctly . T ry removing the disc and reinserting it. Error reading the data - Error while reading the recor dings from the camcorder . - Check that the USB cable was not accidentally disconnected. No dis c - Insert a disc into the DVD Burner .
Additional In formation 114 Hardware error - Cancel printing. T urn off the printer and turn it back on . Check the printer status. If the printer is equipped with a battery, it might be e x hauste d. In such case, turn o ff the printer , replace the ba ttery and turn it back on.
115 Printer in use - The printer is in use. Check the printe r status. Printing error - Cancel printing, disconnect the USB cable and turn off th e printer . After a while, turn the printer back on and reconnect the USB cable. C heck the printer status.
Additional In formation 116 Do’s an d Don’ ts Camcorder Make su r e t o observe the following pr ecautions to en sur e maxim um per form ance. Make sure to a lso obse rve the p recaution s pertain ing to t he hard disk, as hard disk damage may result in permanent data loss.
117 • Use the c amcorder within it s operating temp erature r ange. If the camcor der’ s temperatur e be comes too hot or to o cold, recording/ playba ck may stop in or der to pr event har d dis k dam age. In such case, a warning will appear on the scr een.
Additional In formation 118 Long-term storage If you do n ot intend to use the camcorder for a long time, store it in a place f ree of dust, in low humidity , and at temperatur es no t hig her than 30 °C (86 °F). Batt ery Pac k • Dirty ter minals may cause a poor contact between the battery pack and the ca mcor der .
119 • Do not us e memory car ds in places subject to str ong magnetic fiel ds. • Do not leave memory cards in places subject to high humidity a nd high temperat ure . • Do not d i s assemble, bend, drop, or subj ect memory car ds to shocks and do not expose them to water .
Additional In formation 120 Disposal When you delete movies or initialize the hard d isk or memor y card, only t he file allocatio n table is alter ed and stored data is not physica lly eras ed.
121 Condensation Movi ng th e c amcor der rap idly between hot and cold temp eratur es may cause condensatio n (water d roplets ) to form on its internal surfaces. Stop using the camc order if con densat ion is dete cted. Continued use may damage the camc order .
Additional In formation 122 Gener al Inform ation * Acces sories t hat ar e compati ble w ith the Ad vanced Ac cesso ry Sho e can not be atta ched to thi s camco rder . Look for the Mini ADV ANCED SHOE logo to ensure compatibility with the mini advanced shoe.
123 Call or visit your local re tailer/dealer fo r genuine Canon video accessories. Y ou can also obtain genuine accessori es for your Canon camcorder by calling: 1-800-828-4040, Canon U.S.A. Information Center . Battery Packs When you need extra batte ry packs, select one of the following m odels: BP-808, BP-819 or BP-827.
Additional In formation 124 Recording and Playback Times Recor d i ng and playback times gi ven in the following tables are appr oximate and vary accor d i ng to recor ding mode and char ging, recor ding or play back conditio ns.
125 TL-H37 T ele-converter This T el e-converter lens incre ases the focal length of the camcorder le ns by a factor of 1.5. • The image stabil izer is not as effect ive when the T ele-conv erter is a ttached. • The minimum fo cusing dist ance at f ull telephoto with the TL-H37 is 3 m (9.
Additional In formation 126 DM-100 Directional Stereo Microphone This highly sensitive, super -directional micr ophone attaches to the camco rd er’ s mini advanced shoe. It can b e used as direc tional microphone (monaural) or ster eo microp hone. Shoulder Strap Y ou can attach a should er strap for mor e security and portability .
127 Product Codes Provide d Accessories CA-570 Compact Power Adapter 8468A002AA BP-807 Battery Pack D85-1792-000 WL-D88 Wireless Contr oller D83-0770-000 CTC-100 Component Cable 1719B 001AA STV -250N .
Additional In formation 128 HG21/HG20 Specifications System Recording System Movies: AVCHD Video compression: MPEG-4 AVC/H.264; A udio compression: Dolby Digita l 2ch Photos: DCF (Design rule for came ra system), compatibl e with Exif 1 Ver .
129 C A-570 Compact P ower Adapter BP-807 Battery Pack W eight and dimension s are approximate. Errors and omissions exce pted. The informat i o n in this manual is verified as of Jun e 2008. Subject to change with out notice. Te r m i n a l s AV O UT/ T erminal ∅ 3.
Additional In formation 130 24F progr essive frame ra te . . . . . . . 22 , 92 24p Cinema Mode . . . . . . . . . . . . . . . . 47 A Abroad, u sing the cam corder . . . . . . . 121 Aper ture ( f number) . . . . . . . . . . . . . . . . 46 Aspec t ratio of a c onnect ed TV (TV type) .
131 Histogram . . . . . . . . . . . . . . . . . . . . . . .67 I Imag e effect s . . . . . . . . . . . . . . . . . . . . .51 Imag e stabili zer . . . . . . . . . . . . . . . . . . .94 Index screen . . . . . . . . . . . . . . .38 , 39 , 64 Initialization (har d di sk/memory card) .
Additional In formation 132 Special Scene (recor ding programs) . . . . . . . . . . . . . 45 Sports (r ecor ding program) . . . . . . . . . . 45 Spotlight (recording program) . . . . . . . . 4 5 Sunset (r ecording pr ogram) . . . . . . . . . 45 T T elephoto .
133 CANON CONSUMER D I GIT AL VIDEO EQUIPME NT LIMITED WARRAN TY FOR THE UNITED ST A TES The limited warranty set forth bel ow is given by Canon U.S.A., Inc. (“Canon USA”) with respect to Canon Consumer Digital Video Equipment (the “Equipmen t”) purchased in the United Stat es.
134 CANON CONSUMER D I GIT AL VI DEO E QUIPMENT L I MITED W ARRANTY The limited warranty s et forth belo w is given by Canon Canada In c. (“ Canon Canada”) with respec t to Canon Co nsumer Digital Vide o Equipment (the “Equipment”) purchas ed in Canada.
USA CANON U.S.A., INC. NEW JERSEY OFFICE 100 Jamesburg Road, Jamesbur g, NJ 08831 USA CANON U.S.A., INC. CHICAGO OFFICE 100 Park Blvd., Itasca, IL 60143 USA CANON U.S.A., INC. LOS ANGELES OFFICE 15955 Alton Parkway , Irvine, CA 92618 USA CANON U.S.A., INC.
An important point after buying a device Canon VIXIA HG20 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Canon VIXIA HG20 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Canon VIXIA HG20 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Canon VIXIA HG20 you will learn all the available features of the product, as well as information on its operation. The information that you get Canon VIXIA HG20 will certainly help you make a decision on the purchase.
If you already are a holder of Canon VIXIA HG20, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Canon VIXIA HG20.
However, one of the most important roles played by the user manual is to help in solving problems with Canon VIXIA HG20. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Canon VIXIA HG20 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
